Principles and Practices of Management

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Question Paper – 1
   
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
     
 Multiple Choice Multiple Answer
  Question   Name the factors determining decentralization of authority.

  Correct Size of the organization , Uniformity of policy , History of the enterprise

Answer  
  Your Answer   Size of the organization , Uniformity of policy , History of the enterprise

 
 Multiple Choice Single Answer
  Question   What hampers organisational communication ?

  Correct Barrier
Answer  
  Your Answer   Fear

 
 Multiple Choice Multiple Answer
  Question   The different types of motivators would be

  Correct Positive , External , Financial

Answer  
  Your Answer   Parallel , External , Financial

 
 True/False
  Question   Professional management signifies separation of ownership and
management.
  Correct True
Answer  
  Your Answer   True

 
 True/False
  Question   Taj Mahal are living symbols of 'creation and result of management
practices'.
  Correct True
Answer  
  Your Answer   True

 
 True/False
  Question   EQ was first brought to attention Benott Simon.

  Correct False
Answer  
  Your Answer   False

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 Principles and Practices of Management

 Select The Blank

  Question   Positive motivation makes people willing to do their work in the best
way they can and improve their ________.
  Correct performance
Answer  
  Your Answer   productivity

 
 Multiple Choice Multiple Answer
  Question   Organizing is defined in different ways, viz.

  Correct Process , Relationship , Corporate citizen

Answer  
  Your Answer   Process , Relationship , Corporate citizen

 
 Select The Blank
  Question   Chesterd Bernard developed a theory of organization and ________
functions.
  Correct Executive
Answer  
  Your Answer   Executive

 
 Multiple Choice Single Answer
  Question   Who is the most effective person are alike in one crucial way, they all
have a high degree of emotional intelligence.
  Correct Leader
Answer  
  Your Answer   Entrepreneur

 
 Select The Blank
  Question   The scope for retailing in India is great as it is dominated by
the________.
  Correct unorganized sector
Answer  
  Your Answer   unorganized sector

 
 True/False
  Question   Standard Batteries is a flagship company of the Thapar Group.

  Correct False
Answer  
  Your Answer   True

 
 Select The Blank
  Question   ________, weakness, threats, opportunities are the long form SWOT
analysis.
  Correct strength
Answer  

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 Principles and Practices of Management

  Your Answer   strength

 
 Multiple Choice Multiple Answer
  Question   Services are defined as the art and science of managing

  Correct the expectations of others , the experiences of people , the demands of

Answer   the customer
  Your Answer   the expectations of others , the demands of the customer , people and
their resources
 
 Select The Blank
  Question   Many large corporations consist of a number of SBU's. Each SBU will
have its own ________.
  Correct CEO
Answer  
  Your Answer   Director

 
 Multiple Choice Multiple Answer
  Question   The objectives in corporate governance are

  Correct growth , stability , shareholders value maximization

Answer  
  Your Answer   growth , stability , shareholders value maximization

 
 Select The Blank
  Question   ________means that private and foreign investors can participate in the
Indian Insurance Sector.
  Correct Liberalization
Answer  
  Your Answer   Liberalization

 
 Multiple Choice Multiple Answer
  Question   The defination of decision involves following characteristics

  Correct Involves Rationality , Involves Commitment , Involves Mental Process

Answer  
  Your Answer   Involves Commitment , Involves Mental Process , Involves Employees

 
 Multiple Choice Single Answer
  Question   Name the specialization where the economists consider necessary for
efficiency in the use of labour.
  Correct Division of work
Answer  
  Your Answer   Division of manpower

 
 Multiple Choice Single Answer
  Question   Today's business is rife with ambiquity and changes what is important

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 Principles and Practices of Management

for competition.
  Correct Self regulation
Answer  
  Your Answer   Self motivation

 
 Match The Following
Question Correct Answer Your Answer

Service sector is not licensing system Failure to sustain an

influenced by this system advantage in manufacturing
activities
Functional management Management accounting and Management accounting and
challenges taxation taxation
Corporatization of services Accountants This influences the service
sector
Reason for expansion of Failure to sustain an The service sector dominates
service sector advantage in manufacturing the Indian economy
activities
 
 Multiple Choice Single Answer
  Question   Name the industrial activity where 'Buying, selling and exchanging
takes place'.
  Correct Commercial
Answer  
  Your Answer   Commercial

 
 Select The Blank
  Question   Individuals are encouraged to develop________,to speak out, to
challenge actions.
  Correct ideas
Answer  
  Your Answer   ideas

 
 Multiple Choice Multiple Answer
  Question   The functions of the board of directors are

  Correct succession planning , establishing performance standards , determination

Answer   of board policies
  Your Answer   succession planning , establishing performance standards , determination
of board policies
 
 Multiple Choice Multiple Answer
  Question   The meaning and purpose of control is

  Correct knowing exactly what work is to be done , knowing that the work has
Answer   been done or being done , knowing immediately of any delays, hold ups
  Your Answer   knowing exactly what work is to be done , knowing that the work has
been done or being done , knowing immediately of any delays, hold ups
 

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 Principles and Practices of Management

 Select The Blank

  Question   Advantage of delegation of authority results in prompt ________.

  Correct Decision-making
Answer  
  Your Answer   Decision-making

 
 True/False
  Question   Decentralization would be preferred in large sized units.

  Correct True
Answer  
  Your Answer   True

 
 Multiple Choice Multiple Answer
  Question   The different A's of the service sector are

  Correct affordability , awareness , availability

Answer  
  Your Answer   affordability , awareness , availability

 
 Multiple Choice Multiple Answer
  Question   Name the physical aspects of an enterprise.

  Correct Name , Location , Address

Answer  
  Your Answer   Manpower , Location , Address

 
 True/False
  Question   Event management has to pay only entertainment tax not the service tax.

  Correct False
Answer  
  Your Answer   False

 
 Multiple Choice Single Answer
  Question   Which segment of event management has the potential to gross the
largest in India?
  Correct Live entertainment
Answer  
  Your Answer   Live entertainment

 
 Multiple Choice Multiple Answer
  Question   The components of competitive analysis are :

  Correct Future goals , Current strategy , Capabilities

Answer  

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 Principles and Practices of Management

  Your Answer   Current strategy , Switching costs , Capabilities

 
 True/False
  Question   "Measuring Intellectual Capital" is one of the examples of performance
measurement.
  Correct True
Answer  
  Your Answer   False

 
 Multiple Choice Single Answer
  Question   What should be clarified in the initial steps of delegation process?

  Correct Assignment
Answer  
  Your Answer   Assignment

 
 Multiple Choice Single Answer
  Question   State the barriers to delegation of authority?

  Correct Over-confidence
Answer  
  Your Answer   Over-confidence

 
 True/False
  Question   Communication in industry is a phase both of organisation and moral
building.
  Correct True
Answer  
  Your Answer   True

 
 Multiple Choice Single Answer
  Question   Name the group of related businesses that can be taken for the sake of
strategic planning, distinct from the rest of the businesses
  Correct strategic business units
Answer  
  Your Answer   corporation units

 
 Multiple Choice Multiple Answer
  Question   RBI's present report on currency and finance divides the sector into

  Correct consumer services , Govt. services , producer services

Answer  
  Your Answer   consumer services , Govt. services , ) transportation services

 
 True/False

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 Principles and Practices of Management

  Question   Learning organizations should be adaptive to their internal environment.

  Correct False
Answer  
  Your Answer   True

 
 Multiple Choice Single Answer
  Question   Which of the following is not an area of operation of event
management?
  Correct banking
Answer  
  Your Answer   banking

 
 Select The Blank
  Question   The concept of corporate governance has been attracting________in
India.
  Correct public attention
Answer  
  Your Answer   public attention

 
 Select The Blank
  Question   High morale is likely to be associated with superior motivation and low
morale with ________, and a lack of drive.
  Correct frustration
Answer  
  Your Answer   frustration

 
 True/False
  Question   Planning can eliminate risk, but can not minimize it.

  Correct False
Answer  
  Your Answer   False

 
 Multiple Choice Single Answer
  Question   One of the factors which learning organizations possess is a climate of
openness and the other factor is
  Correct trust
Answer  
  Your Answer   closeness

 
 Select The Blank
  Question   Physical needs are at the base of the hierarchy theory of motivation
while self actualisation needs are at the ________.
  Correct apex
Answer  

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 Principles and Practices of Management

  Your Answer   second level

 
 Match The Following
Question Correct Answer Your Answer

W.Edward Deming Introduced quality control in Introduced quality control in

Japan Japan
Henry Fayol Referred to as 'The father of Referred to as 'The father of
modern management theory' modern management theory'
Federick W.Taylor Referred to as 'The father of Referred to as 'The father of
scientific management' scientific management'
Vilfredo Pareto Referred to as 'The father of Referred to as 'The father of
the social systems approach' the social systems approach'
to organization and to organization and
management management

46. What type of planning Indian business families are doing

   
a)
Forward
b) Family

c) Succession – Correct Answer

Joint
d)

47. In addition to Place, Labor and Money which other internal environment Factor influences
Management?
   
a)
Technology
b) Machines – Correct Answer

c) Scientists

Professionals
d)

48. Science is a body of which type of Knowledge?

   
a)
Assimilated
b) Organized – Correct Answer

c) Superior

Specific
d)

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 Principles and Practices of Management

49. Management is purposeful and what?

a)
Objective
b) Progressive

c) Goal oriented – Correct Answer

Universal
d)

50. Management exists at which levels of the organization?

a)
Top
b) Bottom

c) Decision-making

All – Correct Answer

d)

51. Profession requires definite period of what?

   
a)
Practice
b) Discipline

c) Understanding

Learning – Correct Answer

d)

52. Professional managers help organizations in chalking out which type of strategies?
   
a)
Multidisciplinary
b) Competitive

c) Corporate – Correct Answer

Academic
d)

53. Features of Management are as follows

a)
goal oriented
b) universal

c) continuous process

non-continuous process
d)

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 Principles and Practices of Management

54. Management is multidisciplinary, it includes knowledge/ information from

   
a)
economics
b) maths

c) physiology

psychology
d)

55. The internal environment factors that influence management are

   
a)
labour
b) climatic

c) machines

place
d)

56. The external environmental factors that influence management are

   
a)
economic changes
b) political

c) technological

money
d)

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 Principles and Practices of Management

Question Paper – 2

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer

Question Who said, “Management is management of Men, Money, Machinery
Materials and Information?”
Correct Answer Anonymous
Your Answer Anonymous

Multiple Choice Single Answer

Question Who said, “Management is the creation and maintenance of internal
environment in an enterprise, where individuals working in groups can perform
efficiently and effectively towards the attainment of gr
Correct Answer Koontz & O ‘Donell
Your Answer Koontz & O ‘Donell

Multiple Choice Single Answer

Question Who said, “Management is a multiple organ that manages a business,
manages a manager and manages workers and work”?
Correct Answer Peter Drucker
Your Answer Peter Drucker

Multiple Choice Single Answer

Question One of the internal environment factors that influences management is
Correct Answer Place
Your Answer Place

Multiple Choice Single Answer

Question One of the external environment factors that influences Management is
Correct Answer Legal
Your Answer Legal

Multiple Choice Single Answer

Question Management is
Correct Answer Creative
Your Answer Creative

Multiple Choice Single Answer

Question Management is the combination of Arts, Science and
Correct Answer Profession
Your Answer Profession

Select The Blank

Question The word________denotes a function, a task, a discipline.
Correct Answer management

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 Principles and Practices of Management

Your Answer decision

Multiple Choice Multiple Answer

Question Name the various characteristics of science
Correct Answer organized knowledge , cause and effect relationship , predictive
power
Your Answer organized knowledge , cause and effect relationship , predictive power

True/False
Question Service sector in India dominates half of our national income.
Correct Answer True
Your Answer False

True/False
Question Important ingredients of the service industry are labour and knowledge.
Correct Answer True
Your Answer True

Multiple Choice Single Answer

Question The forms of companies in the service sector in our new economy are
essentially
Correct Answer Information communicating and entertainment co's (ICE's)
Your Answer Information communicating and entertainment co's (ICE's)

Multiple Choice Single Answer

Question What percentage does the organized sector within the retailing sector
represent?
Correct Answer just 2%
Your Answer just 2%

Multiple Choice Multiple Answer

Question What are the common challenges faced by the retail business?
Correct Answer Special mindset to develop special strategies , Coping with the
change
Your Answer The cultural aspect , Special mindset to develop special strategies ,
Coping with the change

Multiple Choice Single Answer

Question What is sold when an insurance policy is sold?
Correct Answer Promise
Your Answer Promise

Match The Following

Question Correct Answer Your Answer

Self-regulation enabler audit self-regulated co.

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 Principles and Practices of Management

Postal ballot system shareholders audit

Markets notice well managed companies shareholders

Continuous communication motivates people motivates people

True/False
Question Insider trading issue is an important aspect of corporate governance.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer

Question Unethical acts are results of the following factors:
Correct Answer unawareness and insensitivity to issues , selfishness , faulty
reasoning
Your Answer unawareness and insensitivity to issues , selfishness , faulty reasoning

True/False
Question Learning from mistakes is often more powerful than learning from success.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer

Question An SBU is an independent business with a coherent set of
Correct Answer products , competitors , objectives
Your Answer products , competitors , objectives

True/False
Question Emotional distress shrinks working memory.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer

Question Under mechanism of scientific management, scientific task setting includes :
Correct Answer Time study , Motion study , Method study
Your Answer Time study , Harmony study , Method study

Multiple Choice Multiple Answer

Question Name the books on management written by Peter Drucker.
Correct Answer Frontiers of Management , The practice of management ,
Management, tasks, responsibility
Your Answer Drucker on Asia , Frontiers of Management , The practice of
management , Management, tasks, responsibility

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 Principles and Practices of Management

Multiple Choice Single Answer

Question Who is the 'founder of Human Relation'?
Correct Answer Elton Mayo
Your Answer Elton Mayo

Multiple Choice Single Answer

Question Name the specialization where the economists consider necessary for
efficiency in the use of labour.
Correct Answer Division of work
Your Answer Division of work

Match The Following

Question Correct Answer Your Answer

Henry Fayol Referred to as 'The father of modern management theory' Referred to as

'The father of modern management theory'

Federick W.Taylor Referred to as 'The father of scientific management' Referred to as

'The father of scientific management'

Vilfredo Pareto Referred to as 'The father of the social systems approach' to organization
and management Referred to as 'The father of the social systems approach' to
organization and management

W.Edward Deming Introduced quality control in Japan Introduced quality control in

Japan

Multiple Choice Single Answer

Question The person who does not limit the interactions and decisions just to logical
approach, but continuously encourages his team members to think non-logically is
Correct Answer Leader
Your Answer Leader

True/False
Question Gita has nothing to do with leadership in management
Correct Answer False
Your Answer False

Multiple Choice Single Answer

Question What is lacking in Indian business companies management ?
Correct Answer Professionalism
Your Answer Globalisation

Multiple Choice Multiple Answer

Question Name the flagship companies under the Business family "Munjals"

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 Principles and Practices of Management

Correct Answer Hero Honda , Hero Cycles

Your Answer Hero Honda , Hero Cycles

Select The Blank

Question If you don't know what you want to achieve, don't call in the ________.
Correct Answer Consultant
Your Answer Consultant

Select The Blank

Question Business ________ is the calculation of probable events to provide against
future.
Correct Answer forecasting
Your Answer controlling

Multiple Choice Multiple Answer

Question Name the following topics that gives an idea about the concept of organizing.
Correct Answer Decentralization , Staffing process , Span of management
Your Answer Staffing process , Span of management , Planning, co-ordinating

Multiple Choice Multiple Answer

Question Barriers to delegation of authority would be :
Correct Answer Lack of trust in subordinates , Fear of loosing status by managers ,
Over-confidence among managers
Your Answer Lack of trust in subordinates , Fear of loosing status by managers , Over-
confidence among managers

Select The Blank

Question Latest approach signifies organization has a part of ________ system.
Correct Answer Social
Your Answer Social

Multiple Choice Single Answer

Question What should be kept open for effective delegation?
Correct Answer Communication
Your Answer Communication

Multiple Choice Single Answer

Question What is the set-up of an organization?
Correct Answer Relationships
Your Answer Relationships

Multiple Choice Single Answer

Question Name one of the factors that govern the span of management.
Correct Answer Type of work
Your Answer Type of work

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 Principles and Practices of Management

True/False
Question Delegation and decentralization are closely related to each other.
Correct Answer True
Your Answer True

True/False
Question Decentralization would be preferred in large sized units.
Correct Answer True
Your Answer True

Select The Blank

Question ________ behaviour is obtained when there is a one-way transmission of
orders from superior to subordinates.
Correct Answer Linear
Your Answer Dominating

Select The Blank

Question Managerial function of control is the ________ and correction of
performance of various activities.
Correct Answer measurement
Your Answer measurement

Multiple Choice Single Answer

Question What is possible to enforce among workers when morale is high and when
they are given participating opportunities
Correct Answer Self-discipline
Your Answer Self-controlling

Multiple Choice Multiple Answer

Question The different types of motivators would be
Correct Answer Positive , External , Financial
Your Answer Positive , External , Financial

True/False
Question Morale is the sum total of various physical qualities.
Correct Answer False
Your Answer False

Select The Blank

Question Under the types of motivators, non-financial motivators are encouragement,
freedom ________.
Correct Answer recognition
Your Answer recognition

Select The Blank

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 Principles and Practices of Management

Question Physical needs are at the base of the hierarchy theory of motivation while self
actualisation needs are at the ________.
Correct Answer apex
Your Answer apex

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