Managing Human-WPS Office

Managing Human Resource
Lesson 11
Discussion Questions
1. Discuss the provisions that are typically included in an employiment contract.
Employment contract includes:
Identifies of parties to the contract
General job duties and responsibilities
Compensation and benefits
Terms and conditions of employment
Termination/resignation factors
Non-compete and non-piracy agreements
Intellectual property and trade secrets
2. How do ombuds contribute to dispute resolution in organizations?

Ombuds- individuals outside the normal chain of command who act as independent problem
solvers to ensure process fairness.
Ombuds have effectively addressed complaints about unfair treatment, employee/supervisor
conflicts, and other wworkplace behaviour issues
3. Describe an employee handbook.

Employee handbook - a tool for communicating information about workplace culture, benefits,
attendance, pay practices, safety issues and discipline. It is not intended to be a contract or any
part of contractual agreement between the employer and the employee.
When preparing handbook, management should consider legal issues, readability and use. Many
firms are distributing employee handbook electronically usinf an intranet.
4. Briefly describe the term "separation agreements.

Separation agreements- formal contracts in which an employee who is being terminated agrees
not to sue the employein exchange for specified benefits, such as additional severance pay or
other 'considerations'.
When using separation agreements, care must be taken to avoid the appearance of constructive
discharge of employee
Review Question
Describe the progressive disciplinary actions taken in these cases
a) A police officer is told to stay away from work. Suspension
b) A salesman who is late for work being reprimanded by his manager and the incident was
recorded in the manager's file. Verbal caution- no permanent record on employee's file
c) A formal letter is given to a construction worker who failed to obey safety rules at workplace.
Further, a copy of the letter is inserted in the employee's permanent record. Written reprimand
Individual Employee Rights Issues

Q1:Individual X publish his grievances about his manager in the social media anonymously. The
individual did not list his name, the identity of the manager or the company. His manager found
out. Does employer have the right to fire individual for private comments in their social media?
Yes
Q2: Can an individual video himself at work and share the video online? No
Q3: Can a frontline employee tattoo himself/herself? Or have body-piercing? Yes
Q4: Does an employer have a right to review what an employee does during his/her off-work
time? E.g, can an employer fire an employee for driving for private-hire car during weekends? Yes
Q5: Can employer fire an employee for cross-dressing outside office hours (e.g in the evening) Yes
Q6: Can an airline dismiss a pilot who drinks outside his working hours? Or who had participated
in a street protest? Yes
Q7: Can a company fire a company who had participated in a protest march ? Yes
Fill in the blanks.

1. The set of activities in which managers engage to predict the future human resource needs of
their organization is known as human resource planning.
2. Paul has successfully completed the initial screening phase of the selection process. His next
step is complete application form.
3. Mel scheduled a special interview with Kate before Kate was hired, in which Mel painted a
picture of both the positive and negative features of the job.
Mel was performing a realistic job preview.
4. The problem of snap judgment occurs when interviewers make a decision on the job suitability
of applicants within the first four or five minutes of the interview and spend the balance of the
interview looking for evidence to support it.
5. People can be a core competency to a firm if they have special skills that cannot be easily
imitated by competitors.
6. Which HR activity identifies paths and activities for individual employees as they develop
within the organization? Career planning
7. An amusement park needs customer representatives during the summer season. The best
staffing option for this amusement park is to use is temporary employee.
8. As part of her duties, Dee routinely uses such methods as observation, individual and group
interviews, and diary monitoring. She is conducting job analysis.
9. Pierre is forecasting the firm's future supply of human resources. He is looking at retirements,
transfers out of a unit, layoffs, sabbaticals, and dismissals. The most difficult to predict is transfers
out of a unit.
10. Anne has gathered job analysis data with observation technique. She wants to use an
additional collection technique to make sure her analysis is accurate. Much of the work is done
collectively, and she is skilled in dealing with issues related to group dynamics. She should use
group interview.
11.Job analysis process should generate job description and job specification.
12. The goal of training is to have competent, adapted employees who possess up-to-date skills,
knowledge, and abilities to perform their current jobs more successfully.
13. Sean interviewed his employees three months after they had attended the workplace ethical
program. He asked about any workplace behaviors that did not adhere to ethics and their actions
in those situations. This evaluation method known as post training performance.
14.The supervisor of a newly hired school bus driver rides with the new driver for the first week
on the job to be sure that the driver follows the correct route and the proper safety procedures.
This is known as on the job training.
15.Which scheduling arrangements do employees work a set number of hours per day but vary
starting and ending times? Flextime/ Flexible work schedule.
16.When Kevin recently applied for a job with a firm providing security to high profile individuals,
he was given a test for visual memory. This would be best classified as a test of as cognitive
ability.

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Managing Human Resource

2. How do ombuds contribute to dispute resolution in organizations?

3. Describe an employee handbook.

4. Briefly describe the term "separation agreements.

Individual Employee Rights Issues

Fill in the blanks.

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