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Business Process Redesign

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February 13, 2021

Abstract

The concept of the business redesign is also an important task for virtually any enterprise.

Generally, each company's business operations require a series of associated activities to

accomplish the intended business goals. It provides a need to carry out market reengineering

practices in every organization. The reengineering operation includes a detailed review of all the

errors made during the redesign process that, in one way or another, causes the company to

experience disasters. In this paper, I will clarify some of the many directions in which the

company process is being redesigned and how well companies can prepare themselves to combat

big and small errors made during those processes. My concluding section would reflect on the

Business Process Redesign's general understanding as a collective package, demonstrating why

today's companies should understand and accept its value.

Business Process Redesign

Introduction

Nowadays, companies are subject to evolving concerns such as sudden and unexpected

developments, shifting consumer preferences, high-quality product standards, and global

competitiveness. They take several different forms to sustain their position on the world market

and remain alive. Market process overhaul is a large reshuffling of main processes within an

enterprise to achieve a maximum proportion of efficient mechanisms, like performance

optimization and increased service efficiency. These operations require various methodological

techniques, ranging from design and development to advertising and consumer relations. These

essential business operations involve standardized strategies that include establishing a design

strategy and plan better.

In my work career, I could work to redesign a company in an information technology

corporation. The organization's redesign process was based on several techniques. The first

procedure was to describe the commercial method. It is noted that this included a bright spot on

the organization's operations, which included workflow, inter-relationship monitoring, and

technical assistance. The second procedure was to evaluate the market processes conducted by a

team of organization experts. These research methods focused on detecting intermediate

activities, their triggers, their structure disconnects, and so on. All of this was aimed at enhancing

organizational efficacy, practical efficacy, and meeting the desired goals. The third procedure

included procedures and improvements that were forward-looking. It includes defining and

introducing a transformation process that will positively affect the enterprise and help capture

and develop growth opportunities.

Right during the Business Redesign Process

A business redesign process's key goal is to improve companies' assertiveness by

enhancing standards, lowering costs, and eliminating output cycles. It is stressed that the

application of the process has resulted in a variety of success indicators and related pitfalls. The

first thing that was done well was that the organization's operating plan was in great condition.

Some of these well-organized initiatives included better cost control, unique redesigning of the

company's products, and improved cost emphasis, aiming to seek a more strategic edge within

the industry. The other neatly done act was to enhance the transparency of the corporate

processes in which the group informs the study were well-conceived (Abdi et al., 2011). The

third action that was carried out appropriately was the architecture, the organization's policy

structure, and the collaboration involved in the work phase, all of which were well

communicated. Furthermore, managers have proven that their strategic and organizational skills

have played a significant role in risk management and countering risks through specific planning

activities.

Went wrong during the Redesign Process

There have been some pitfalls in the modernization of the whole company operation.

First, the deployment and management were difficult of the technology used in managing the

redesigned framework. It was clear that the team involved paid only attention to the technical

side, lacking the company goals' potential implementation. As a result, they ended up carrying

out work related to unimportant market priorities. Another issue that arose was where

administrators redesigned so many processes at a time. It was because companies with

experience in company redesign assumed that these procedures would ultimately collapse. It
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leads to the team's inability to provide the required resources to organize and manage the group,

resulting in misconceptions and delays in the phase (Cho et al., 2017).

The adverse atmosphere of the company was yet another challenge. Due to a lack of

understanding among workers where employees were not yet told of the organization's attempts

to develop the different departmental units' models. The lack of proper coordination resulted in

the formation of conflicts between workers in favor of the redesign process. Both accept that

management, for its side, has often struggled to adequately persuade junior managers of the need

to reform the company procedures, as they have been the ones who have had the most effect

produced as a result.

Could have been done better to minimize the Risk of Failure

From my perspective, I assume that some things should have been put into action that

otherwise would have served to minimize the risks and other potential threats, thus avoiding

failures. First and foremost, Bhaskar and Singh suggest that a discussion of possible techniques

should have been undertaken to increase comprehension and reduce possible errors. Clarification

should have been put into motion to outline the company goals so that all team members could

focus on well-structured goals. Another thing is that the organization should have built a

favorable atmosphere for its workers in operations (Bhaskar & Singh, 2014).

As per Fasna & Gunatilake (2019), management should have made junior managers and

workers more conscious by demonstrating to them the need to restructure the company process

and the priorities and successes. Such knowledge may have helped enhance further team activity,

strengthen the work's alignment, and strengthen the overall turnaround process. Moreover, the

company would have generated a pool of more professionals that would produce more
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information and take more expertise and experiences which would otherwise prove valuable in

the system (Fasna & Gunatilake, 2019).

Another thing is that experts might have invented forms and methods of detailing the

overall process's critical tasks that will serve as a checklist throughout the process. It could serve

to eliminate possible mistakes in the process while increasing efficiencies. It is also pointed out

that the team should have formed cohesive relations that will continue to enrich harmony,

encouragement, and collaboration in every task. It may have served to mitigate the common

disputes and risks of the errors involved.

Conclusion

Based on the information presented, we can appreciate what the transformation of the

business process is, the risks and issues involved with it, and the counter-measures to be placed

in motion to help mitigate the problems associated. Some of the improvements in the

organization's plan used to be a lot of challenges. Still, with creating a restructuring of the

corporate process, matters are now less complex than expected. Any of these major

improvements and processes may be faulty, but with the redesign process in effect, those

procedures can be carried out before the goals set are reached. Organizations are also encouraged

to follow this mechanism as it will allow them to boost their competitive advantage in trade.
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References

Abdi, N., Behrouz, Z., Vaisy, J., & Parvin, B. (2011). Innovation models and business process

redesign. International Business and Management, 3(2), 147–152.

https://doi.org/10.3968/j.ibm.1923842820110302.095

Bhaskar, H. L., & Singh, R. P. (2014). Business process reengineering: A recent review. Global

Journal of Business Management, 8(2), 24–51.

https://www.researchgate.net/publication/303370824_Business_process_reengineering_a

_recent_review

Cho, M., Song, M., Comuzzi, M., & Yoo, S. (2017). Evaluating the effect of best practices for

business process redesign: An evidence-based approach based on process mining

techniques. Decision Support Systems, 104, 92–103.

https://doi.org/10.1016/j.dss.2017.10.004

Fasna, M. F. F., & Gunatilake, S. (2019). A process for successfully implementing BPR projects.

International Journal of Productivity and Performance Management, 68(6), 1102–1119.

https://doi.org/10.1108/ijppm-09-2018-0331