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Chap 9 HRM

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Human Resource Management

Q- What is HRM?
Human resource management (HRM) is the practice of recruiting, hiring, deploying and
managing an organization's employees. HRM is often referred to simply as human
resources (HR).

Current Assessment:
Human resource planning is the process by which managers ensure that they have the right
number and kinds of capable people in the right places and at the right times.
An important part of a current assessment is job analysis, an assessment that defines a job
and the behaviors necessary to perform it.

• Job Description
 A written statement describing a job—typically job content, environment, and conditions of
employment

• Job Specification
 A written statement of the minimum qualifications that a person must possess to perform a
given job successfully. It identifies the knowledge, skills, and attitudes needed to do the job
effectively.

Recruitment and Decruitment


• Recruitment
 The process of locating, identifying, and attracting capable applicants to an organization
 Some organizations have interesting approaches to finding employees

• Decruitment
 The process of reducing a surplus of employees in the workforce of an organization i.e.
Firing, layoffs, transfers etc.

• E-recruiting
 Recruitment of employees through the Internet
Organizational web sites
Online recruiters
Although online recruiting is popular and allows organizations to identify applicants cheaply
and quickly, applicant quality may not be as good as other sources. Research has found that
employee referrals generally produce the best candidates. Why? Because current
employees know both the job and the person being recommended, they tend to refer
applicants who are well qualified. Also, current employees often feel their reputation is at
stake and refer others only when they’re confident that the person will not make them look
bad

Selection
 Selection Process
 The process of screening job applicants to ensure that who is best qualified and the most
appropriate one for the job.
 What is Selection?
 Selection involves predicting which applicants will be successful if hired. For example, in
hiring for a sales position, the selection process should predict which applicants will
generate a high volume of sales. A decision is correct when the applicant was predicted to
be successful and proved to be successful on the job, or when the applicant was predicted
to be unsuccessful and was not hired. In the first instance, we have successfully accepted;
in the second, we have successfully rejected.
 Selection errors:
• Reject errors for potentially successful applicants
When errors are made in rejecting candidates who would have performed successfully on the
job (reject errors)
• Accept errors for ultimately poor performers
Accepting those who ultimately perform poorly (accept errors).

Orientation
 A person starting a new job needs the introduction to his or her job and the
organization.

 Work-unit orientation
 Familiarizes new employee with work-unit goals
 Clarifies how his or her job contributes to unit goals
 Introduces he or she to his or her coworkers

 Organization orientation
 Informs new employee about the organization’s objectives, history, philosophy,
procedures, and rules.
 Includes a tour of the entire facility

Training and Development:


• Training is the act of learning basic skills and knowledge necessary for a particular job or a
group of jobs. Development, on the other hand, means growth of the individual in all
respects. An organization works for the development of its executives in order to enable
them to gain advanced knowledge and competence.
• The term ‘training’ is used in the context of imparting skills to workers. But the term
development is used in the context of management development.
• Training programs are directed towards maintaining and improving current job
performance, while development programs seek to develop skills and competence for
future jobs.

Employee Performance Management


 Performance Management System
• A process of establishing performance standards that are used to evaluate employee
performance and appraising employee performance in order to arrive at objective HR
decisions and to provide documentation in support of those decisions.

Compensation and Benefits


 Benefits of a Fair, Effective, and Appropriate Compensation System
• Helps attract and retain high-performance employees
• Impacts on the strategic performance of the firm

 Types of Compensation
• Base wage or salary
• Wage and salary add-ons
• Incentive payments
• Skill-based pay
• Variable pay

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