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The Marketing Concept

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The Marketing Concept

The marketing concept is based on increasing a company’s ability to compete and


achieve maximum profits by marketing the ways in which it offers better value to
customers than its competitors. It’s all about knowing the target market, sensing its
needs, and meeting them most effectively. Many refer to this as the “customer-first
approach.”

Glossier is a recognizable example of this marketing concept. The company


understands that many women are unhappy with the way that makeup affects the
health of their skin. They also noticed that women are fed up with being told what
makeup products to use. With this in mind, Glossier introduced a line of skincare and
makeup products that not only nourish the skin but are also easy to use and promote
individualism and personal expression with makeup.

The Societal Concept


The societal marketing concept is an emerging one that emphasizes the welfare of
society. It’s based on the idea that marketers have a moral responsibility to market
conscientiously to promote what’s good for people over what people may want,
regardless of a company’s sales goals. Employees of a company live in the societies
they market to, and they should advertise with the best interests of their local
community in mind. 

The fast-food industry is an example of what the societal concept aims to address.
There’s a high societal demand for fast food, but this food is high in fat and sugar
and contributes to excess waste. Even though the industry is answering the desires
of the modern consumer, it’s hurting our health and detracting from our society’s goal
of environmental sustainability.

How to Choose the Right Marketing Concept


While not all of the above concepts are effective (or perhaps as effective as they
once were), you can utilize aspects from multiple concepts in designing and
strategizing a marketing plan. As you plan, you need to ask yourself some questions
before deciding which marketing concept(s) to base it on. Consider the following:

 Who is your target audience? Which demographics are interested in your


products or services? Where are they looking for you and what you have to
offer? What attracts this demographic to your company? How can you use that
to turn these people into customers?

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