Management Term Paper
Management Term Paper
Management Term Paper
Ceramics represent useful ornamental articles made from non-metallic, inorganic solids (clays, sand, and
feldspar) which are hardened at high temperature after molding. The industry is basically an
advancement of traditional earth made pottery works. Before reaching the age of ceramic and porcelain,
people had tried different materials starting from clay to wood, stone, shell and metal media. Based on
the diversity of final merchandises (type, size, quality, and standard) ceramic products are used to satisfy
household as well as industrial demand around the globe. The ceramics industry is a booming
manufacturing sector in Bangladesh. Over the years the industry has flourished immensely. While it
caters to 85 percent of the local demand it also exports quality ceramic products to international markets.
The growth trend is an indication of the industry's potential to be one of the top foreign exchange earners
of the country. After much inspection, we have decided to choose Shinepukur Ceramics Ltd as our
company of choice. Their dedication to maintaining international quality in every aspect of their
business is something the sets them apart from their competition in the market. Radiant takes an
employee centric approach in their business by recruiting highly skilled employees and giving them
training which is unrivaled in the market. Radiant is the only company that has a dedicated,
internationally affiliated training center for their employees and this has contributed immensely in the
quality of their workforce. However, SLC does face some challenges in the market, as do most of the
ceramics companies in the country and they must take effective measures to tackle these.
.
CERAMICS INDUSTRY IN BANGLADESH
2.1 INTRODUCTION
The ceramic industries started during the late 1950s when the first ceramic industrial plants were
established. The industry mainly produces tableware, sanitary ware, and tiles As of 2011, there were 54
ceramic industrial units throughout Bangladesh, employing about 500,000 people. In the first nine
months of the fiscal year 2013- 14, Bangladesh exported about USD 36 million worth of goods after
meeting 80% of the domestic demand. The main export destinations are the EU, USA and the Middle-
East.
The first ceramic plant was established in Bogra in 1958. Owned by Tajma Ceramic Industries, it was a
small manufacturing plant for porcelain tableware. Peoples Ceramic Industries, formerly Pakistan
Ceramic Industries, started production in 1966. Bengal Fine Ceramics Ltd, the first Bangladeshi
stoneware manufacturer, began its operations in 1986. One of the largest ceramic manufacturers in
Bangladesh, Monno Ceramics, was established in 1985 to produce porcelain tableware with other
ceramic items later. Shinepukur Ceramics was established in 1997 for the production of bone china and
porcelain tableware. Shinepukur later captured around 60% of the domestic market.
2.2 PRODUCTS BY CERAMICS INDUSTRY
The local ceramics industry mainly produces tiles, tableware, and sanitary ware. According to
Bangladesh Ceramics Manufacturers and Exporters Association (BCMEA), the yearly production
capacity of the local ceramics industry is as follows: tableware (250 million pieces), tiles (120 million
square meters) and sanitary ware (7.5 million pieces). Value addition in ceramics stands at nearly 65
percent. To cater to the increasing demand for ceramic products all major Bangladeshi ceramic
companies have been expanding their plants and operations. The local industry is also actively exploring
the potential of manufacturing advanced ceramic products such as industrial ceramics for spinning and
textile factories, medical ceramics, ceramic plate for bulletproof jackets, and so on.
Currently, more than 500,000 people are engaged in the local ceramics industry. To create skilled
manpower for the sector specialized departments and institutes have been established in the leading
universities of the country such as the department of glass and ceramic engineering (GCE) in
Bangladesh University of Engineering and Technology, Rajshahi University of Engineering and
Technology, Bangladesh Institute of Glass & Ceramics, Faculty of Fine Arts in Dhaka University, and
so on.
The industry is also positioned to expand rapidly in the global market with its high-quality products, low
labor costs, and creative entrepreneurs. Traditional manufacturers of ceramics such as Italy and Spain
have been experiencing difficulties in remaining competitive due to rising labor cost and the ongoing
global financial crisis. Therefore more orders are being placed to low-cost countries like Bangladesh. In
terms of quality Bangladeshi ceramics can easily compete with the products of its close competitors
China and India. Now, if the industry gets proper incentives and support from the government, it has all
the potential to be one of the top ceramics-exporting countries in the world. Much like the garments
industry, this would be another manufacturing success for Bangladesh.
2.4 OVERVIEW OF SOME COMPANIES OF THE CERAMICS INDUSTRY
Mean of
Companie N Operat ROA ROE Ran Curren Total Debt
s Mean ing Net ks t Quic Inventor Asset equity
profit profit Ratio k y Turnove ratio
ratio Turnove r
Monno 6 20.49 12.52 1.08 .88 2.61 4 .97 .26 2.02 .77 .94
Shinepuk 6 33.58 27.86 10.66 3.56 9.24 2 .99 .31 1.44 .35 1.11
ur
RAK 6 33.84 18.92 11.82 6.78 11.19 1 1.31 .68 2.46 .58 .40
Ceramic
The Monno ceramics is maintaining satisfactory operating profit though it is earning poor gross profit
and net profit. The net profit margin is really in worst position. The same is to be said regarding the
ROA and ROE. The poor profitability is not due to blockade of huge money in current assets that is
proved by the poor current and quick ratio. The low inventory turnover depicts the poor sales
management of the company. The profitability is worsening due to poor asset management that is also
reflected by asset turnover ratio. The debt equity ratio is indicating that the firm using more leverage in
an adverse position of poor net profit earning environment.
The Shinepukur is one of the better performer among the selected companies in profitability reflected by
the gross profit, net profit and operating profit ratio but poor working capital management is reflected by
the below standard current and quick ratio. The inventory turnover is also same as other firms that
should be improved. The poor total asset turnover is also reflecting the asset management of that firm is
not satisfactory. The debt equity ratio is depicting that the firm is using more debt capital in their capital
structure.
2.4.3 RAK Ceramics
The RAK ceramics is the best performer regarding gross profit, operating profit and net profit margin. It
gains also better return on asset and on equity. Though the liquidity ratios are below the standard of
convention, are better among the selected companies. The inventory and total asset turnover is
comparatively better also. The debt equity ratio is showing an optimum capital structure.
SHINEPUKUR CERAMICS
After conducting research and findings, the company we chose is Shinepukur Ceramics LTD. It is one of
the fastest growing ceramics companies in the industry. Unlike RAK ceramics, Shinepukur
manufactures and produces ceramics tableware’s only. They are the top ceramics tableware producing
company in Bangladesh.
Shinepukur ceramics (SCL) was founded in Bangladesh in the year 1997 under the companies act, 1994
as a privately held company and started its manufacturing operation in 1999 and has been one of the
fastest growing companies in the industry.
It was converted into a public listed company in the year 2008 and the shares of the company has been
listed in the Dhaka Stock Exchange and Chittagong Stock Exchange under the DSE and CSE direct
listing regulations 2006. Currently BEXIMCO owns its 100% shares thereby becoming its holding
company. It has so subsidiary or associate company.
Shinepukur Ceramics operates a single industry segment engaged in manufacturing and marketing high
quality porcelain and high value added Bone China tableware both sold locally and imported in
international market. They also manufacture and sell ivory China, high alumina porcelain as well as
satin China. Currently Shinepukur Ceramics is one of the leading top ceramic companies in Bangladesh.
It has its Corporate office located in Dhanmondi R/A, Dhaka however the industrial units are located in
Beximco industrial park, Sabaro, Kashimpur and Gazipur.
BEXIMCO comprises of five publicly listed companies and sixteen private companies with over 60,000
employees and 230,000 shareholders worldwide. BEXIMCO has now become one of the most
recognizable brand names in Bangladesh with its innovation, trust and quality
3.3 MANAGEMENT
SCL is managed and run under direct supervision of Mr Salman F. Rahman, the deputy chairman of
BEXIMCO.
3.4 MISSION
Each of the activities of SCL must benefit and add value to the society. It is highly believed that the final
analysis SCL is accountable to each of the constituents with whom they interact including the
employees, customers, business associates, shareholders and the citizens of the country.
3.5 VISION
3.6 GOALS
To sustain a significant sales growth
To develop employee skills through training
To ensure customer satisfaction
To ensure quality products
3.7 VALUES
Transparent and fair in dealings
Share and ensure social Responsibility
Work as a team
Live up to commitment
3.8 POLICY
Seek customers need and demands, thrive to satisfy and exceed the expectations
Improvement of productivity
Cost reduction
Maintaining high standards of safety, health and environment
Today, Shinepukur is the leading Bone China and Porcelain Tableware Manufacturer and Exporter
from Bangladesh, equipped with the most modern state-of-the-art and latest Machinery. We chose
this company for the following reasons-
ShinePukur follows fully corporate culture. Corporate culture refers to the beliefs and behaviors that
determine how a company's employees and management interact and handle outside business
transactions. Employees have the power and authority to make the critical decisions necessary to
produce quality products and effectively serve to the customers. Employee empowerment is a concept
that vexes many supervisors. Although most managers say they want to empower their employees, few
actually do it well. Employee empowerment is a buzz-word often used by management, yet seldom
practiced effectively in most organizations. In ShinePukur Ceramics limited from higher level managers
to workers, every individuals have the freedom to take decisions which results to empowerment of the
employees. This is one of the strongest factors of ShinePukur which keeps the company ahead of other
competitors.
4.1.2 Export Market
Shinepukur has successfully developed a substantial export market for the top-of-the-line Bone China
and Porcelain Tableware and the customer portfolio now includes world-renowned Tableware
companies of different states. Many of the established and aged companies worldwide had to shut down
the production due to high cost of labourer and raw materials. But considering the Brand value/image
these companies outsource and search for the best suppliers or manufacturer. ShinePukur has a good
reach to this Brand market, As a result many partners and clients all over the world. On the other hand
the other local companies of the country cannot reach to this Brand market. So they target the local
consumers and supply their products partnering with local supershops to reach mass number of
consumers. Hence they have sell the products at much lesser price considering the economic condition
of the country. Though some companies export their products to different countries company, but as
they cannot reach to the Brand market, the products don’t get the expected rate. As a result very less
percentage of profit from their export sales.
Shinepukur Ceramics is equipped with cutting-edge technology, the top-of-the-Line Testing and Quality
Control Laboratory, own raw material disposal set-up, own captive gas-based Power generation
capability, own water supply through Deep Tube well and Sanitary facilities. The facility has its own
Medical Center with in-house registered doctor. Hence world class product quality and its blue chip
overseas customers.
4.2 OPERATIONS
The company started its commercial operation of porcelain and bone china units in the year 1999 and
has been continuing as one of the fastest growing company in the industry. Despite the complex
economic issues worldwide along with increased competition from new entrants posing new challenges
for every concern in this industry, this company is fully geared to meet these challenges and continues to
perform well by focusing on product quality, product innovation and customer’s satisfaction and
improving the customer base.
At 2003 for installing the new machinery, the gross turnover stands at taka 1126.02 million with a
growth of 11.94% as compared to previous year’s turnover of taka 1005.90 million. Considering the
rapid increase of demand of the products in foreign and domestic markets, the management of the
company took steps to expand its porcelain until to double the existing production capacity and keep its
share in the international and domestic market.
4.3 STATISTICS
The table consists a comparative data of the companies in the Ceramics Industry
4.4 ACHIEVEMENTS:
Soon after launching, Shinepukur could establish its leadership in Ceramics Tableware Export of
Bangladesh, achieving nearly 60% of total National Ceramic Tableware Export every year. It’s worth
mentioning that Shinepukur is the largest Ceramic Tableware exporter from Bangladesh since
establishment. The company has been awarded with many international and national awards in their
journey of 22 years. These are:
In recognition of its excellence in ceramic export and become the highest exporter, Shinepukur
Ceramics has been awarded “National Export Trophy” for record four times, i.e. for the Fiscal Year
2009-2010, 2005-2006, 2002-2003 and 2000-2001 by the Government of Bangladesh
4.4.2 Asia’s Most Promising Brand Award:
Shinepukur Ceramics awarded “Asia’s Most Promising Brand 2013” by World Consulting and
Research Corporation (WCRC) at the Asian Brand and Leadership Summit 2013 held in Dubai.
Shinepukur Ceramics Limited was awarded “Dun & Bradstreet (D&B) Corporate Award” in 2011
in its respective category. Shinepukur Ceramics is the first and only listed ceramic tableware
manufacturer of the country to win such recognition from Dun & Bradstreet Rating Agency
Bangladesh Limited.
SCL was also awarded “Superbrands” in 2010 first and only ceramic tableware manufacturer of
Bangladesh to receive such recognition of its excellence in domestic market operation.
4.4.5 Certification:
The company also has been certified with ISO 9001:2008 by Det Norske Veritas (DNV) of
Netherlands for quality and Process Management.
COMPANY ANALYSIS
High cost
Time consuming
Customs charges
Threat of substitute
Corelle Glassware
Fixed price
Political
Political conflicts
trading policies
Economic
Custom charges
Inflation rates
Social
Buying behavior
Buying pattern
Brand preferences
Ethical barriers
Technology
Research and development
Advanced machinery
Legal
Employment law
Environment
Reduce pollution
Reduce waste
One of the prime problem of the company is the workers are not highly efficient. In other countries the
work done by only a single labor is done by 3 persons in Bangladesh.
Importing all raw materials:
In Bangladesh the clay found in Mymensingh is not suitable for making tableware. It’s only suitable for
making tiles. So, the chief raw materials have to be imported from different countries and resulting in
investing more to import instead of locally producing products. The damage and poor quality goods
cannot easily be returned.
Risk is always associated with any kind of investment. So before taking decision on investing in the
shares of Shinepukur Ceramics Limited the investors should carefully analyze the following risks in
addition to the information contained in the information Document:
Exchange rate risk relates to the core business of SCL, since it mostly exports abroad in foreign currency
and imports materials from abroad in foreign currency also. Sometimes, the Company imports
machineries from abroad where foreign currency is involved and exchange rate can impact the matter.
The Company is also exposed to foreign currency loans.
Management Perception: As SCL earns I foreign currencies, it can also meet its foreign currency
liabilities and costs out of its foreign currency earnings.
Industry Risk:
Like other companies, SCL also suffers from industry risks arising out of changes in customer choices,
fashion and design.
Management Perception: SCL continuously carries out research and development (R & D) to keep pace
with the customer choices, fashion and design.
Market & Technology Related Risk:
Technology for a ceramics manufacturing Company is being upgraded in the developed countries as
well as other developing countries in the world. Emergence of new technology may cause obsolescence
of existing technology/equipment. So embracing with new technology is essential for ensuring better
services and cost efficiency.
Management Perception: The Management of SCL is aware of technological changes and has adopted
new technology gradually according to a well designed strategy. The gradual adoption of new
technology helps to mitigate the risk of obsolescence or other uncertainties. Further routine and proper
maintenance of the plants and equipment carried out by the SCL ensures longer service life for the
existing equipment and facilities.
Management Perception: Since SCL is an export oriented Company the Government regulations are
mostly investment friendly including lower taxes and duties, “duty drawback” and easier access to
credits.
The performance of the Company may be affected due to unavoidable circumstances both in
Bangladesh and worldwide, such as war, terrorism, political unrest in the country or customer/ supplier
countries. Changes in global or national policies may also adversely affect the economy in general.
Management Perception: The risk due to changes in global or national policies is beyond control of any
Company. Yet SCL has spreaded its import and export operations in various countries of the world to
reduce the risk. Further, it adopted policies to meet the challenges from potential changes in global or
national policies.
Non-operating History:
There is no history of non-operation in the case of SCL.
Management Perception: To overcome these uncertainties, the Company has its own power backup,
scientific inventory management and continuous market promotion systems, which may reduce the non-
operating risk.
Operational Risk:
Non-availability of imported materials may affect the smooth operational activities of SCL. On the other
hand, the plants and equipment may face operational and mechanical faults due to various disasters, lack
of supervision, unforeseen events and negligence leading to severe accidents and losses.
Management Perception: The Company is equipped with power generation and demand management
system, which reduces operational risk. Besides, the plants and equipment are under insurance coverage
in order to get reasonable compensation for any damages. Apart from those, routine check and proper
maintenance of the plants and equipment also reduce and eliminate the operational risk.
SOLUTIONS
1. Holding Workers Training Programs – since there is a lack of efficiency in the workers
shinepukur should hold worker train and development programs to train the workers and help
them gain skills.
2. Motivating the workers – the managers should communicate with the workers and motivate them.
In order to do so he can hold development programs, cultural programs or offer them incentives
such as a pay raise.
3. Work environment – one reason for inefficiency of workers could be improper working
environment. The managers should try to provide a safe and enthusiastic work environment for
the workers
4. Having multiple suppliers for raw materials – since they import raw materials from other counties
it is very costly. SCL could have multiple suppliers for raw materials and choose the best quality
and cheapest rate.
5. Loan programs – since it is very costly to import raw materials and the tax rates and custom rates
are also high, SCL could sign a bond or contract with a bank for loan programs.
6. Requesting government to reduce gas prices – The price of gases are raising at a high rate. Since
it is not possible to produce ceramics tableware without it they could request the government to
set a comparatively reasonable rate for the natural gas.
7. New policy for the customs – Since the customs procedure at the arrival of raw materials and
exporting of the products are very time consuming and the tax rates are very high, they could try
and talk to the government regarding this to allow a new policy that would reduce the time lost in
the procedures.
8. Manufacturing machineries locally – they currently import all the machineries from outside
which can be manufactured in the country. So they should try to switch to locally manufactured
machines to reduce the costing and easy maintenance.
9. Health certificate from BSTI – they should try to get the health certificate from BSTI
(Bangladesh Standards and Testing Institution) which would help them to get more international
buyers and suppliers and also create a better brand image.
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