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    Shubham Soni Main Page RENAULT

    Uploaded by

    Rajan Kashyap
    This document is a summer training report submitted by Shubham Soni to Dr. A. P. J. Abdul Kalam Technical University in partial fulfillment of an MBA degree. The report studies customer satisfaction with Renault vehicles. It was conducted under the supervision of Mr. Saroj Kumar Jha, a sales manager at Renault, from December 2020 to June 2021. The report includes an introduction to the company, objectives, research methodology, data analysis and interpretation, findings, recommendations, and a conclusion.

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    Shubham Soni Main Page RENAULT

    Uploaded by

    Rajan Kashyap
    33 views4 pages
    This document is a summer training report submitted by Shubham Soni to Dr. A. P. J. Abdul Kalam Technical University in partial fulfillment of an MBA degree. The report studies customer satisfaction with Renault vehicles. It was conducted under the supervision of Mr. Saroj Kumar Jha, a sales manager at Renault, from December 2020 to June 2021. The report includes an introduction to the company, objectives, research methodology, data analysis and interpretation, findings, recommendations, and a conclusion.

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    This document is a summer training report submitted by Shubham Soni to Dr. A. P. J. Abdul Kalam Technical University in partial fulfillment of an MBA degree. The report studies customer satisfaction with Renault vehicles. It was conducted under the supervision of Mr. Saroj Kumar Jha, a sales manager at Renault, from December 2020 to June 2021. The report includes an introduction to the company, objectives, research methodology, data analysis and interpretation, findings, recommendations, and a conclusion.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    33 views4 pages

    Shubham Soni Main Page RENAULT

    Uploaded by

    Rajan Kashyap
    This document is a summer training report submitted by Shubham Soni to Dr. A. P. J. Abdul Kalam Technical University in partial fulfillment of an MBA degree. The report studies customer satisfaction with Renault vehicles. It was conducted under the supervision of Mr. Saroj Kumar Jha, a sales manager at Renault, from December 2020 to June 2021. The report includes an introduction to the company, objectives, research methodology, data analysis and interpretation, findings, recommendations, and a conclusion.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    “A Study on Customer Satisfaction on RENAULT”

    Summer Training Report


    Submitted to
    Dr. A. P. J. Abdul Kalam Technical University, Lucknow
    In partial fulfillment of the requirements of the degree of
    Master of Business Administration

    Submitted by: Under the supervision of :


    Shubham Soni Mr. Saroj Kumar Jha
    MBA 3rd Semester Sales Manager
    Roll Number: 1900400700029 Renault Pvt. Ltd. Noida
    Enrollment No. 190040070009053

    2020-21

    Department of Business Administration


    Technical Education & Research Institute
    Post-Graduate College, Ghazipur – 233001 (U.P.)
    Certificate

    This is to certify that Shubham Soni, pursuing MBA 3rd Semester


    from this institute, has prepared the summer training project report
    entitled “A Study on Customer Satisfaction on RENAULT” in partial
    fulfillment of the requirements of the degree of Master of Business
    Administration from Dr. A. P. J. Abdul Kalam Technical University,
    Lucknow, for the session 2020-2021.

    This report is based on summer training project undertaken by


    Shubham Soni at (Renault) under the supervision of Mr. Saroj
    Kumar Jha (Sales Manager) during the period 01 Dec 2020 to 16 Jun
    2021 and fulfills the requirements of regulations relating to the nature
    and standard of MBA course of Dr. A. P. J. Abdul Kalam Technical
    University.

    I recommend that this project report may be sent for evaluation.

    Dr. Neetu Singh


    Assistant Professor
    Head, Dept. of Business Administration
    Declaration

    I, Shubham Soni, hereby declare that this summer training project


    report entitled “A Study on Customer Satisfaction on RENAULT”
    has been prepared by me on the basis of summer training done at during
    the period 01 Dec 2020 to 16 January 2021 under the supervision of
    Mr. Saroj Kumar Jha (Sales Manager).

    This project report is my bona fide work and has not been
    submitted in any form to any University or Institute for the award of any
    degree or diploma prior to the under mentioned date. I bear the entire
    responsibility of submission of this project report.

    31th January 2021 Shubham Soni


    MBA 3rd Semester
    Department of Business Administration
    Technical Education & Research Institute
    P. G. College, Ghazipur
    INDEX OF CONTENTS

    Preface 1-2

    Acknowledgement 3

    Chapter-1
    Introduction of the company 4-69

    Introduction of the topic

    Chapter-2
    Objective 70

    Importance 71

    Scope 72

    Chapter-3
    Research Methodology 73-79

    Chapter-4
    Data analysis & Interpretation 80-98

    Chapter-5
    Finding 99-100

    Recommendation 101

    Chapter-6
    Conclusion 103-103

    Limitation 104

    Annexure 105-107

    Bibliography 108-111

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