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Social Media Trends Report
Social Media Trends Report
Q2 2020
About the Report
The Q2 2020 Social Media Trends Report reveals the current state of social “Q2 was a dynamic quarter from a marketing perspective. We saw paid advertising
media marketing trends based on analysis of Socialbakers data. The study bounce back and CPC increase as business started to return to normal across most
reveals where things stand in the middle of a tumultuous year that has regions and industries. However, after largely increasing throughout the quarter, we did
affected nearly every industry worldwide to one degree or another.
see a dip in ad spend in early June, most notably in the US, which corresponds to
#BlackoutTuesday. However, we saw ad spend returning to normal almost immediately as
In paid advertising, there was an increase in ad spend and CPC in many brands have no real alternative to Facebook to reach and engage with users at such
regions and industries worldwide. However, after largely increasing scale.There was another dip in ad spend at the end of June, which was likely related to
throughout the quarter, ad spend declined at the end of June, which was an ad boycott that could also affect figures in Q3 2020.
Another trend we saw Q2 was the surge in video usage on Twitter and Facebook Live.
On the organic marketing side, video usage surged on Twitter and Video is a great way to drive organic engagement and we saw usage increase by 85%
Facebook Live usage increased by 85% as marketers attempted to adapt as marketers attempted to reach audiences who were largely stuck at home. Because of
their strategies amid remote work for users who were largely stuck at home. its consistently high engagement levels, we predict that many brands will continue to
And since Facebook Live has consistently had high engagement, it’s likely leverage Facebook Live and live video overall going into Q3 and Q4.
that many brands will maintain their increased usage of live video.
The message is clear: brands that aren’t investing in live video are leaving engagement
Additionally, Socialbakers’ data delves into the return to normal levels of on the table.”
as which industries were promoting podcasts. All of that plus the latest #Ad Yuval Ben-Itzhak, CEO, Socialbakers
usage data from influencer marketing can be found in this report.
Ad Spend by Regions
4
Video Usage Across Platforms
19
Ad Spend by Industry
5
Proportion of Video on Instagram and Facebook
20
Paid Takeaways
11
Influencer Marketing and #Ad Usage
26
Evolution of Interactions
16
Methodology and Glossary 32-36
Distribution of Post Types
17
Spend Rises
Ad Spend by Region
Before Ad Boycott
2 000
Median Weekly Ad Value
1 000
0
That decline was seen most significantly in Northern America, where Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020
spend increased by 91.7% from the end of Q1 to mid-June and then
decreased by 31.6% in the final two weeks of Q2.
That decline was likely related to #BlackoutTuesday and the Facebook ad South America Western Europe Central America Worldwide
boycott organized by civil rights and activist groups. The boycott was
expected to last at least through July, so spend likely will continue to
decline early in Q3.
Chart Time Range: September 02, 2019 – July 05, 2020; Sample: Socialbakers Suite Benchmarks; Source: Socialbakers data Trends Report | Q2 2020 4
Advertising
Ad Spend by Industry
Median Weekly Ad Value
Accommodation Ad Spend
Increases 150%
2 000
1 500
Ad Spend (in USD)
Similar to the ad spend across regions, there was a notable increase and
1 000 return to normal ad spend in most industries before a small decline at the
end of Q2 2020.
500
For example, even factoring in the end-of-quarter decline, the spend in
Accommodation increased by 151.3% and Ecommerce increased by
0 76.3% compared to the end of Q1 2020.
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020
Overall, all industries increased by an average of 27.1%, showing a strong
Accommodation Alcohol Auto Beauty Ecommerce return after the impacts of the coronavirus.
Chart Time Range: September 02, 2019 – April 26, 2020; Sample: Socialbakers Suite Benchmarks; Source: Socialbakers data Trends Report | Q2 2020 5
Advertising
Increases 55%
0.8
0.6
The most dramatic increase was in Southern Europe, which increased by 0.2
94.2% during Q2, and in Northern America the CPC increased by 31.1%.
On the other hand, the CPC in East Asia started to bounce back earlier 0
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
than most regions, and as a result costs there actually decreased slightly 2019 2019 2019 2019 2020 2020 2020 2020 2020 2020 2020
Chart Time Range: September 02, 2019 – July 05, 2020; Sample: Socialbakers Suite Benchmarks; Source: Socialbakers data Trends Report | Q2 2020 6
Advertising
Ad Spend Decreases
70%
on Main Feeds
60%
50%
Spend (% of Total)
40%
the spend on Instagram Feed decreased by 4.2%.
30%
Since January 2019, Facebook News Feed declined from a high of 64.1%
20%
of total spend to 57.7% in June 2020.
10%
0%
high of 21.4% (July 2019) and a low of 18.8% (May 2020).
Jan
Mar
May
Jul
Sep
Nov
Jan
Mar
May
Jun
2019 2019 2019 2019 2020 2020 2020 2020 2020 2020
Facebook Instagram
Chart Time Range: January 1, 2019 – June 30, 2020; Sample: 8,029 Facebook Advertising Accounts; Source: Socialbakers data Trends Report | Q2 2020 7
Advertising
Brands
While the increase shows a bounce back as most countries moved past the
Brands
initial impact of COVID-19, the CPC was still 23.6% lower than it had been
1.00
0.80
Meanwhile, the click-through rate for all brand ad accounts increased and 0.60
then decreased during Q2 2020. In June it was 1.003%, which was 2.3% 0.40
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: Brands Ad Accounts Benchmark; Source: Socialbakers data Trends Report | Q2 2020 8
Advertising
60
50
40 Highest Converting Ad
Placement Types
30
20
10
0
Feed Feed
Stories
Video Feeds
Instream Video
Relative Spend According to Socialbakers data, Facebook News Feed received 59.7% of
the relative ad spend in Q2 2020. The next two channels were Instagram
2.00 Of the top five placements according to relative ad spend, Facebook News
Feed had the highest click-through rate at 1.85%. Facebook Video Feeds
1.50
and Instream Video were at 0.79% and 0.56%, respectively, while
1.00
Instagram Feed (0.33%) and Instagram Stories (0.23%) were lower.
0.50
0.00
Feed Feed
Stories
Video Feeds
Instream Video
C lick-Through Rate
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: All Ad Accounts Benchmark; Source: Socialbakers data Trends Report | Q2 2020 9
Advertising
0.2
0.0
Analyzing the top 5 placements by relative ad spend in Q2 2019 vs. Q2 Feed Feed
Stories
Video Feeds
Instream Video
in CPC and 28% in CPM. The only placement to increase at all was
2.00
1.00
0.50
0.00
Feed Feed
Stories
Video Feeds
Instream Video
Q2 2019 Q2 2020
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: Brands Ad Accounts Benchmark; Source: Socialbakers data Trends Report | Q2 2020 10
Advertising
Paid Takeaways
While the full effects of the Facebook ad boycott won’t be seen until Q3, Q2 2020
showed a strong return toward pre-pandemic budgets in most regions and industries
worldwide.
For example, cost per click in Southern Europe increased by 94%, while industries like
Accommodation and Ecommerce put a lot more spend behind their messages as they
looked to recoup losses suffered during March and April.
While costs climbed back up, they were still affordable compared to the same time last
year, so marketers looking to bounce back from a difficult period have good
opportunities to do so.
In Q2 2020, the total audience size of the 50 biggest brand profiles was
31.2% bigger on Instagram than Facebook. That’s a major change from Q2
2019, when Facebook’s audience size was still slightly larger, but it was only
a small increase compared to Q1 2020.
Q2 2019 Q2 2020
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: 50 Biggest Facebook & Instagram Brands Profiles Worldwide; Source: Socialbakers data Trends Report | Q2 2020 13
Organic Engagement
60%
Normal
50%
Average % of Page Fans
As communities around the world came out of quarantine, the time they
40%
30%
20% spent on Facebook decreased throughout Q2 2020 and the figures in June
10%
specifically 10 p.m. to 1 a.m., was lower than ever. For example, the amount
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
of fans online at 11 p.m. on Tuesdays was 31.1% lower than its peak in
January February March April May June March and 28.1% lower than it had been in January.
Chart Time Range: January 1, 2020 – June 28, 2020; Sample: 6,688 European Facebook Pages of Brands; Source: Socialbakers data Trends Report | Q2 2020 14
Organic Engagement
Across Industries
Retail
Services
13.3%
9.0%
FMCG Food 7.1%
Electronics 6.8%
Looking at worldwide brand profiles, Ecommerce received the highest Fashion 6.4%
percentage of interactions on Facebook and the second highest number of Finance 5.8%
Auto 5.0%
interactions on Instagram, behind only Fashion. The top 3 positions
Others 29.9%
remained unchanged from Q1 2020, but on Instagram, Ecommerce’s
interactions increased by 10.6% and grew by more than 23% over the last
two quarters.
Fashion 24.2%
Ecommerce 19.9%
Overall, the Fashion industry was less prevalent during Q2 2020. Fashion Beauty 11.5%
decreased by 21% on Facebook and decreased by 6.6% on Instagram. That Auto 10.3%
could have been due to the worldwide pandemic, during which there wasn’t Retail 9.0%
as much interest in that type of content.
Electronics 5.1%
Sporting Goods 4.0%
Services 3.6%
Others 12.3%
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: Facebook Brands Pages & Instagram Brand Profiles Worldwide; Source: Socialbakers data Trends Report | Q2 2020 15
Organic Engagement
80%
The relative post interactions for the 50 biggest Instagram brand pages
60% increased in Q2 2020 and nearly reached their peak at the end of June.
Over the last 15 months, Instagram interactions remained relatively steady,
40% rarely going below 80% of their max.
Instagram Facebook
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: 50 Biggest Facebook & Instagram Brands Profiles Worldwide; Source: Socialbakers data Trends Report | Q2 2020 16
Organic Engagement
On Facebook, video was the second most common post type (17.5%),
followed by links and status updates. Facebook Live videos, which actually
garner the highest number of organic post interactions (see next slide),
were used 1% of the time, which was an 85.2% increase compared to Q1
2020.
Video 15.5%
In general, video grew on both platforms, but the bigger growth was seen on Carousel 15.9%
Image 68.6%
Facebook. In addition to the increase in Live, regular video posts increased
by 10.8%.
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: 162,308 Facebook Brands Pages & 67,945 Instagram Brands Profiles Worldwide; Source: Socialbakers data Trends Report | Q2 2020 17
Organic Engagement
Live
Video Live Video Delivers Most
Link
Interactions on Facebook
Image
Status
In Q2 2020, Facebook Live was by far the most engaging format on the
Video
platform with 28 median post interactions, according to Socialbakers data.
0 5 10 15 20 25 30 35 Images (18) and regular video (17) had the next highest amount of
Median Post Interactions interactions on Facebook.
On Instagram, carousel was the most engaging format with 150.5 median
Instagram Organic Interactions by Post Type
post interactions. Carousel posts, which can contain both images and
videos, have consistently outperformed image and video and this was the
Carousel highest engagement it achieved over the last 15 months.
Image Almost all of the post types increased organic interactions compared to Q1
2020. The only decline was for Facebook Live, which decreased from
Video 31 to 28.
0 20 40 60 80 100 120 140 160
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: 144,805 Facebook Brands Pages & 59,389 Instagram Brands Profiles Worldwide; Source: Socialbakers data Trends Report | Q2 2020 18
Organic Engagement
25
Taking a closer look at video content on social media platforms, Twitter
contained the highest percentage of video compared to Facebook and
15
In fact, over the last three quarters more than 20% of tweets from brand
pages with more than 1,000 followers contained video, and that figure 10
moved as high as 27.3% in June 2020.
5
Video content increased on all three platforms in March 2020, when the
pandemic really started to have a global impact. In April, video reach its 0
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
peak on Facebook (15.8%) and Instagram (14.2%) before decreasing at the 2019 2019 2019 2020 2020 2020 2020 2020 2020
end of the quarter.
Chart Time Range: October 1, 2019 – June 25, 2020; Sample: Brand pages with more than 1000 followers/fans on Facebook, Instagram and Twitter; Source: Socialbakers data Trends Report | Q2 2020 19
Organic Engagement
17.5%
and Instagram
15.0%
12.5%
10.0%
7.5%
5.0%
2.5%
0 The percentage of videos on both Facebook and Instagram increased in
January February March April May June
Q2 2020 compared to Q2 2019.
2019 2020
On Instagram, video content accounted for 17.1% of all posts in Q2 2020,
an increase of 16.3% compared to Q2 2019. On Facebook there was a
Proportion of Video Posts to Total Content on Instagram
higher overall percentage of video content in Q2 2020 (18%), but a smaller
Average Monthly Values increase as that was 5.3% higher than the same time period last year.
17.5%
15.0% In addition to showing growth compared to the previous year, video also
12.5%
10.0%
grew on both platforms compared to Q1 2020.
7.5%
5.0%
2.5%
0
January February March April May June
2019 2020
Chart Time Range: January 01, 2019 – June 30, 2020; Sample: 2,931,780 Facebook Posts from 17,335 FB brand profiles & 3,259,957 Instagram Posts from 17,572 IG brand profiles; Source: Socialbakers data Trends Report | Q2 2020 20
Organic Engagement
Increases 27%
1.00%
That was an increase of 26.9% compared to Q2 2019, and over the last 0.40%
four months it increased by 126%.
0.20%
There was a similar, but smaller, increase at the same time last year so
not all of it was related to the pandemic. But as brands adapted, Facebook 0%
January February March April May June
Live was an easy way to communicate directly with their audience, and
many will continue to utilize this strategy going forward.
2019 2020
Chart Time Range: January 01, 2019 – June 30, 2020; Sample: 2,931,780 Facebook Posts from 17,335 FB brand profiles; Source: Socialbakers data Trends Report | Q2 2020 21
Organic Engagement
4 000
3 000
2 000 The total number of brands, and brand posts, mentioning podcasts
1 000 reached a peak in April 2020, according to Socialbakers data.
0
Jun
Aug
Oct
Dec
Feb
Apr
May
1 500
Total
1 000
However, the number of posts and the total brands both decreased slightly
500
in May 2020. It makes sense that during the pandemic, more brands sent
0
Jun
Aug
Oct
Dec
Feb
Apr
May
out more content that could be recorded remotely and easily consumed at
2019 2019 2019 2019 2020 2020 2020
home. How many will continue that strategy going forward?
Chart Time Range: June 2019 – May 2020; Sample: 10,612 Brands on Facebook & 4,093 Brands on Instagram that have at least once talked about podcasts; Source: Socialbakers data Trends Report | Q2 2020 22
Organic Engagement
30%
10%
0%
The industry that spent the most time mentioning podcasts over the last Services Finance Ecommerce Software Retail Electronics Fashion Industrial Sport. Beauty Others
Goods
year on both Instagram and Facebook was Services, which includes
% of Brand Profiles % of Brand Posts
Housing, Mail & Shipping, Transportation, Wellness, Agencies, and others
like lawyers and hairdressers.
10%
The next most common industry that discussed podcasts on Instagram was
0%
Ecommerce, while on Facebook it was Finance. In both industries, about Services Ecommerce Fashion Finance Retail Software Electronics Beauty Sport. Home&Liv. Others
Goods
9% of brand profiles mentioned podcasts, and of those about 15% of their
posts mentioned podcasts.
% of Brand Profiles % of Brand Posts
Chart Time Range: June 2019 – May 2020; Sample: 4,093 Brands on Instagram & 10,612 Brands on Facebook that have at least once talked about podcasts; Source: Socialbakers data Trends Report | Q2 2020 23
Organic Engagement
Organic Takeaways
Multimedia was on the rise in Q2 2020 as Socialbakers data showed increased activity
around podcasts, videos, and especially Facebook Live videos, which increased by
126% from March through June.
There have always been very positive engagement numbers with Facebook Live, and
the pandemic brought that option more to the forefront. However, there’s still a lot of
room to grow as it only accounted for 1% of posts from Facebook brand profiles.
Instagram also saw a lot of increased activity, as the platform nearly reached its
relative post interactions peak at the end of the quarter. Add that to the increased
audience size and total interactions on Instagram for the top 50 biggest brands, and
things continue to look positive for the platform going forward.
20 000
Total Influencers
While there were small fluctuations month-to-month, in June 2020 there
10 000
were 10,171 influencers partnered with brands who used #Ad. That was the
lowest single-month total since August 2019.
5 000
Influencers
Chart Time Range: April 01, 2019 – June 30, 2020; Sample: Instagram profiles associated with Brands Worldwide; Source: Socialbakers data Trends Report | Q2 2020 26
Influencer Marketing
Influencers With
the Highest
Effectiveness Scores
GET STARTED
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: Instagram profiles associated with Brands Worldwide; Source: Socialbakers data Trends Report | Q2 2020 27
Influencer Marketing
GET STARTED
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: Instagram profiles associated with Brands Worldwide; Source: Socialbakers data Trends Report | Q2 2020 28
Influencer Marketing
Effective Influencer
Campaigns
The Instagram brand profile worldwide that had the best
influencer marketing efficiency in Q2 2020 was Granero
Transportes, which had a cooperation efficiency of 249,922.33x
and only 2.50% of the overall posts featured by influencers.
Other profiles that did well in this area include partypoker,
Kenneth Cole Productions, Inc., and Garnier India.
GET STARTED
Chart Time Range: April 01, 2020 – June 30, 2020; Sample: Instagram profiles associated with Brands Worldwide; Source: Socialbakers data Trends Report | Q2 2020 29
Influencer Marketing
Influencer Takeaways
As further detailed in Socialbakers’ recent State of Influencer Marketing Report, the
pandemic appeared to have a large impact on brands willingness to use influencer
marketing partnerships at this time.
That certainly wasn’t true for all brands, as iDeal Of Sweden worked with even more
influencers in Q2 2020. But overall, brands either slowed down with influencers or
turned their attentions to smaller influencers who were capable of driving campaigns
with their loyal base of followers.
Socialbakers’ unified marketing platform helps brands large and small ensure their
investment in social media is delivering measurable business outcomes. With over
2,500 clients across 100 countries, Socialbakers is the leading social media
management platform.
www.socialbakers.com
Methodology
and Glossary Additional thresholds are applied for specific data sets:
Reactions:
Social media landscape
The sum of Like, Love, Haha, Wow, Sorry and Anger reactions on posts Audience size:
Interactions:
Activity volume:
Interactions on Facebook are calculated as a sum of all Reactions, Sum of all posts published in given time period (stories are not
Comments
included)
User engagement:
ADS
Calculated as median weekly ad account spend. Per each account we look at Median of given metric for all available Ad Accounts. As an Ad Account
weekly spend value and from all of these ad accounts in one category we can be used on Facebook, Instagram in Messenger
or Audience Network,
calculate median value. data is for all platforms together.
Cost per Click (CPC) and Cost per mille (CPM) by Platform Position:
influencers
Median for all available Ad accounts. Platform positions are different for Influencer:
Facebook and Instagram. The chart shows only the top 5 positions by Instagram business profile of a person followed by more than 1000 profiles.
both the
#AD hashtag and a mention of a profile from the given region and
category.
CTR median values of the top 5 positions by relative spend. CPC, CPM and Influencer's score:
prediction and uses an A+ to D grading system to show how each post is Top Influencers Mentioning {category} Profiles:
predicted to perform
based on the previous 72 hours organic performance. Ranking of influencers who mentioned at
least one profile from a given
category and region in the given time range. Influencers are not
filtered by
country and therefore may occur in multiple rankings.
The higher the score is, the more efficient the cooperation. To be included in Community Size:
the ranking, the influencers posts must include both #AD (or local equivalent) Average Fans/Followers/Subscribers count on the platform
Interactions:
#AD Usage:
The total number of influencers who used #AD (or available local equivalent)
in
Instagram posts
Extended glossary available on Socialbakers website
% Shares: the percentage of total interactions on shares
Reach (Total):
The number of people who had any content from your Page or about your
Page enter their screen. This includes posts, check-ins, ads, social
% Other Than Like: shows the percentage of reactions excluding like
information from people who interact with your Page and more. (Unique
reactions (love, haha,
wow, sorry, anger)
Users)
Paid Reach:
Southern Europe: Albania, Andorra, Bosnia and Herzegovina, Croatia,
The number of people who had any content from your Page or about your Gibraltar, Greece, Vatican City State, Italy, Macedonia, Malta, Montenegro,
Page enter their screen through paid distribution such as an ad. (Unique Portugal, San Marino, Serbia, Slovenia, Spain
Users)
Page enter their screen through unpaid distribution. This includes posts,
stories, check-ins, social information from people who interact with your Page East Asia: China, Hong Kong, Japan, North Korea, South Korea, Macao,
and more. (Unique Users)
Mongolia, Taiwan
Ad Benchmarks Regions
Southeast Asia: Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar,
Western Europe: Austria, Belgium, France, Germany, Liechtenstein, Philippines, Singapore, Thailand, Timor, Vietnam
Luxembourg, Monaco, Netherlands, Switzerland
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