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7.ghid Little Box

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LittleBox Guide

ADDITIONAL CHARGES
The following additional charges may apply to your policy, these charges are
separate from and in addition to those outlined in Your Car/Van Insurance Guide.
Please see the relevant guide below for a full description of when these amounts
may be charged:

yy Charge if you change vehicle - £59.50

yy Disconnection charge if you cancel your policy after the unit has been fitted - £100

yy Missed installer appointment charge - £30

yy If you fail to comply with installing LittleBox within the first 30 days of your
policy, either your policy will be cancelled or you will lose any discounts associated
with LittleBox
LittleBox Guide 1

LittleBox Guide
This guide sums up the key features and requirements of your LittleBox policy, so you can
understand how it works at a glance.

The clauses contained in this Guide and the following Terms and Conditions are in addition
to those in the Your Car or Van Insurance Guide booklet, available at www.admiral.com, and
must be read in conjunction with the policy documentation enclosed in your ‘Welcome Pack’.

By purchasing this LittleBox policy, which utilises Telematic technology, you are agreeing to
the following policy features and processes:

Your LittleBox Unit


Installation
You consent to having a LittleBox unit professionally installed in the insured vehicle, and
agree to make the vehicle available to our installation team within 30 days of the policy
start date. Where you are not the owner of the vehicle you agree that the owner has
consented to this. We or our installers will contact you directly to confirm an appointment.
If the appointment is not convenient, you may arrange a more suitable alternative
appointment as long as it falls within the first 30 days of the cover period.

Your LittleBox will be fitted discreetly by professional engineers who have been trained
according to strict guidelines. LittleBox is compatible with most types of vehicles and
should you have any concerns about the warranty of your vehicle, please let us know
before you have the device installed or contact your vehicle manufacturer.

Our installers will endeavour to visit at a time and location of your choice, however
some restrictions may apply. Appointments are normally either ‘morning’ or ‘afternoon’
slots Monday to Friday. Whilst we cannot specify an exact time when you book your
appointment, our installer will contact you an hour before they arrive to confirm they are
on the way and to ensure you are available. If for any reason we are not able to install the
unit due to our failure or technical difficulties, you may choose to terminate the policy
and will be eligible for a full refund of any premium paid, subject to you not having claimed
under the policy. Alternatively we will offer an alternative Telematics policy, or you can opt
to convert your policy into a non-Telematics policy with no loss of discount.
2 LittleBox Guide

LittleBox Guide (cont.)

IMPORTANT
If you fail to comply with installation in the first 30 days, we will treat this as a
cancellation request, and terminate your policy with seven day’s notice, in writing,
to your last known address. Alternatively, in these circumstances we may offer
to revert your policy to a standard Admiral policy, in which case you will lose any
discounts and policy features associated with LittleBox. Again, we will provide
seven days’ written notice of this loss of discount.

Your driving
Once your LittleBox has been installed, just drive as you normally would. LittleBox allows
us to understand how smoothly you drive your vehicle, how far you travel and what time of
day you drive. Consistent good driving and avoidance of late-night driving could earn you a
better renewal price!

We use the data LittleBox sends us to assess the way your vehicle is driven and then we
turn this into a score based on how safe we interpret your driving to be. Your score will
place you in one of several performance groups, which will show you how you compare to
other policyholders. You can view details of your current performance group, and see how
it has changed over time via your own personal dashboard website.

In the event of a claim, we will also use your driving data at the time of the accident to
ensure your vehicle was being driven in accordance with your policy terms and conditions

How does my driving affect my score?


We look at a range of driving behaviors to work out your driving score. How, when and where
you drive are all taken into account, we’ll also look at the accuracy of your policy details and
your overall pattern of use.

Your score reflects the way your vehicle has been used consistently over the monitoring
period, and how likely we feel you are to be involved in an accident or insurance claim.

Some factors which have a large impact on how you score are:
Harsh driving – Accelerating and braking harshly or suddenly gives other road users less
time to react to your movements, and also tends to burn more fuel. Anticipating your next
move and driving smoothly will help your score and your fuel bill too!
LittleBox Guide 3

LittleBox Guide (cont.)

Late night driving - Driving in the late evening through to the early hours is the riskiest time
to be on the road – Statistically this is when the most serious accidents occur, especially for
young drivers. Try to avoid late drives to get the best score.

Speeding - If you frequently drive above the speed limit this will reduce your score. Driving
at a speed appropriate for the road and conditions is the safest approach and will help you
maximise your score.

Your score and Performance Group are based on the way your vehicle is driven consistently
over time, so the occasional harsh event, late trip or an emergency stop is unlikely to change
your group. If you are a smooth, consistent driver that avoids late-night driving you are more
likely to be in a high Performance Group, and be eligible for a lower premium at renewal.
Drivers who score in the lower performance groups may see their premium rise at renewal.

It is important to remember that your driving score can be affected by the way other people
drive the vehicle, so make sure your named drivers are aware of this and remind them to
follow your example behind the wheel!

Driver Improvement measures and Cancellation due to poor score


If your overall driving score is amongst the bottom 5% of customers after any 60 days of
continuous monitoring, we will contact you to advise you that driver improvement is needed.

We will offer support to help you improve your score, by writing to you, indicating which
areas of driving behaviour are causing the low score.

If you are unable to increase your score to be above the bottom 5% of customers by
adjusting your driving behaviour within 30 days, we will cancel your policy. If this occurs we
will give you seven days’ notice of cancellation in writing. For further information regarding
cancellation please see General Condition 4 of Your Car or Van Insurance Guide.

If you make sufficient improvement in your score your policy will continue as normal.

Should your overall monthly score dip into the bottom 5% again you will receive another
warning and will need to increase it to above the bottom 5% within 30 days, or you will face
cancellation as outlined above.
4 LittleBox Guide

LittleBox Guide (cont.)

Policy details
Your insurance premium is based on the information you declared to us during the quote
and purchase process, so it is important to make accurate declarations to ensure you are
covered in the event of an accident. We periodically use the data LittleBox sends to check
the accuracy of policy information, and will contact you in the event of any queries, or if
we feel that changes may be required to your policy. For example increasing your mileage
allowance. Your Car or Van Insurance Guide contains more information on keeping your
policy up to date and General Conditions about accurate information.

Mileage
The ‘annual mileage’ you declare at the start of your policy acts as your mileage limit for the
policy term. If LittleBox data shows you will exceed this amount by a significant margin of
25% or more, we will contact you and update your policy details with a higher mileage limit
taking into account your driving score, this may increase your premium.

Assistance calls
If the LittleBox detects an impact which is severe enough to indicate a crash, it will attempt
to notify our assistance team, who may try to contact you via the telephone numbers you
have provided to check you are safe, and to offer you crash assistance in line with the cover
you hold under your main motor policy.

Please ensure you provide us with correct mobile contact number(s) when you set your policy
up, and keep your policy up to date with any changes in order for this service to be effective.

We will only discuss such matters with the Policyholder, Named Drivers, Spouses or Parents,
as outlined in General Condition 13 of Your Car Insurance Guide or General Condition 12 of
Your Van Insurance Guide.

Please note this service is not guaranteed, and it is important that you take all available
measures to safeguard yourself and any other party involved in an accident, informing the
emergency services where appropriate. Please also remember you are required to inform
our claims department of any accident, incident, loss or claim on 0333 220 2043.
LittleBox Guide 5

LittleBox Guide (cont.)

Charges
There is no charge to you for initial installation and use of the LittleBox.

You will not be charged if your LittleBox develops a fault and technical support or an
engineer call out is required.

You will not be charged if you reach the end of your policy term and decide not to renew
your LittleBox policy.

However, in the circumstances below the following charges will become due:

yy You must inform us beforehand if you intend to change your vehicle. The LittleBox in
your old vehicle will need to be deactivated, and a new one will be fitted to your new
vehicle. This process will incur a £59.50 charge

yy If you cancel an arranged appointment with one of our installers with less than 24 hours
notice, or fail to attend a pre-booked installation appointment, you will be charged £30
to cover costs incurred by the installers

yy If you decide to cancel your policy before the agreed policy term ends, the LittleBox
will be remotely deactivated and you will be subjected to a disconnection charge
of £100. This charge is in addition to any mid-term cancellation charges detailed in
‘Your Agreement with EUI Limited’, which is available online and included with your
documents issued at inception and renewal. If you decide you no longer wish to utilise
the LittleBox unit installed in your vehicle during the policy term, this will be treated as
a cancellation request and the disconnection charge will apply

yy If you choose to cancel your policy within the first 14 days, before the LittleBox is
installed, then no disconnection charge will apply. If however your LittleBox has already
been fitted then the £100 disconnection charge will apply. Any separate charges for
policy cancellation in the first 14 days are outlined in ‘Your Agreement with
EUI Limited’, which is available online and included with your documents issued at
inception and renewal

yy If you choose not to renew your policy, then we will remotely deactivate your LittleBox
so it no longer collects any data, and no charge will apply. If however you wish for
the LittleBox to be physically removed from your vehicle, you will be subject to a
disconnection charge of £100 to cover the cost of the de-installation
6 LittleBox Guide

LittleBox Guide (cont.)

Your data and privacy


We take your privacy seriously and will process your data in accordance with the General
Data Protection Regulation and all applicable UK data protection legislation.

We will never volunteer information about your driving to the police or other authorities
unless either you consent to this, we are required to by law or by an appropriate request
from an authorised authority, or fraud is suspected.

Please see the summary of our Privacy Statement at the end of this document, and
our full Privacy Statement online at www.admiral.com/your-privacy-and-security/
for complete details of how we protect your privacy and process your data.
LittleBox Guide 7

Supplementary General Terms and Conditions


Further Definitions specific to Supplementary Terms and Conditions

LittleBox, Telematic Unit or Unit


means electronic on-board equipment (including connections and related wiring) which
records and transmits vehicle usage data to us and which is fitted to your vehicle by us or
our agents.

We, Our, Us
means Admiral Insurance, a trading name of EUI limited, part of the Admiral Group.

Unit provider
means Octo Telematic S.p.A, or Vodafone Automotive UK Limited who provide the services
associated with the Telematic unit.

Your vehicle
means the vehicle insured under the insurance policy.

Supplementary Terms & Conditions


Summary
It is a condition of this insurance policy that you have a Telematic unit installed in the
insured vehicle and that it remains in use at all times. The unit is owned by EUI limited,
trading as Admiral Insurance. The unit is licensed to you for the purposes of your Admiral
insurance policy, including services related to the policy. The unit is comprised of a small
box and connectors, which will be fitted discreetly into your vehicle professionally by an
approved installer service.

We will arrange for a technician to visit you and install the device. The device allows us to
verify the manner in which the vehicle is driven, and to check information you have provided
such as the annual mileage the vehicle covers and where it is kept overnight.

Installation
Our appointed installers are fully trained to install the Telematic unit in your vehicle to
appropriate industry standards, and they will do so with reasonable care and diligence.
We or our installers will contact you to arrange a time and location for the installation of
the Telematic unit in your vehicle.
8 LittleBox Guide

Supplementary General Terms and Conditions (cont.)

IMPORTANT
The Telematic unit must be installed in your vehicle within the first 30 days of the
policy, or your insurance policy will be cancelled.

Shortly after you purchase the policy, our installers will contact you either by email,
phone or SMS to book an installation appointment. If you miss the calls, you should
contact the installers by telephone to book an appointment, using the contact
details they have provided via SMS or voicemail.

At the point of booking, our installers will endeavour to provide you with a choice of
convenient appointments at suitable locations within the 30 day timescale.

You must make all reasonable efforts to have the device fitted within the 30 day
period and arrange a suitable location for the installation to take place.

If you rearrange an appointment, you must ensure the new appointment falls within
the first 30 days, or you risk policy cancellation.

It is your responsibility to ensure that the Registered Keeper or any other party
who has an interest in the ownership of your vehicle (such as your partner or a hire
purchase company) has agreed that the Telematic unit can be installed in your vehicle.

If there is a Telematic Unit already fitted to your vehicle, and we are able to utilise it
for LittleBox, we will remotely activate the device and confirm this to you via email.
In these cases no installation appointment or visit should be necessary. Due to device
compatibility issues we cannot guarantee to re-use already fitted Telematic Units,
but we will make reasonable efforts to do so before we resort to installing a new one.

It is also your responsibility to ensure that anyone else who uses your vehicle is
aware that a Telematic unit is installed, and that it gathers data about the use of
the vehicle. As part of the services provided under this policy, summary driving
information indicating a ‘Performance Group’ is available via a web portal to which
the policyholder is given access. All users of the vehicle should be aware that this
summary data relates to the overall way the vehicle is driven, but does not attempt
to identify which driver was driving at any particular point.
LittleBox Guide 9

Supplementary General Terms and Conditions (cont.)

Late cancellation of appointment


If you do not present your vehicle at the time and location agreed with us or our installers
for the installation or de-installation of the Telematic unit, or if you cancel such an
appointment with less than 24 hours notice then you will be charged an amount to cover
the costs the installers incur as a result. This charge is set at £30, and this amount will be
charged to you via your Admiral policy.

Dealing with faults and limitations of service


We, via the unit provider’s appointed network of installers, will perform the initial
installation of the Telematic unit at no charge to you.

The Telematic unit has obtained all the relevant technical approvals and indicators of
complete safety and reliability, so will not harm or interfere with your vehicle. The unit
is compatible with most types of vehicles, and should not affect any manufacturer or
aftermarket warranty.

The approved network of installers consists of qualified staff, who have been carefully
selected and trained according to strict guidelines. The installation service provided is
guaranteed against faulty workmanship and/or materials. During the agreed insurance term
any faulty or incorrect installation will be rectified free of charge.

If, during the term of the insurance policy, the Telematic unit is suspected by us to be
defective, we will contact you and make all reasonable endeavours to repair or (at our option)
replace the unit free of charge. If any such defect results in any damage to your vehicle, this
will be rectified by us, the unit provider or a mutually acceptable party, at no cost to you.

If during this term you suspect the Telematic unit to be defective for any reason you must
notify us as soon as possible, by calling our helpline on 01282 473 767 to enable us to
investigate, and if necessary to repair or (at our option) replace the Telematic unit in your
vehicle free of charge. Calls to the helpline number cost no more than standard national
rates from a BT landline, calls from mobiles and other networks may vary.

If a visit from an engineer is required to repair or replace your unit, you will again be
contacted by us or the installer network, and given a choice of appointments to suit you.
You must ensure your vehicle is made available to our engineers within 14 days of our
request to inspect the unit, or your policy may be cancelled.
10 LittleBox Guide

Supplementary General Terms and Conditions (cont.)

You accept that the Telematic unit uses the battery power supply and so there may be a
small drain on your battery even when the vehicle is not being used. You accept it is your
responsibility to maintain your vehicle and battery in good working order. To help alert you
of any battery issues, we will send you an SMS if the unit detects a low battery charge.

The collection and transmission of data by the Telematic unit may occasionally be impaired
or interrupted by operational and/or atmospheric conditions, power failures, or other
causes, conditions or events beyond the reasonable control of Admiral or the unit provider,
or the capabilities of the Telematic unit.

The transmission and receipt of data is dependent upon mobile telecommunications


services and you acknowledge that this service may be interrupted, circumvented or
compromised. If transmission of data is affected in the manner described in this paragraph,
this does not necessarily mean the Telematic unit is defective. However, we and/or the unit
provider will make reasonable efforts to rectify the problem with such transmission where it
is possible for us to do so.

Wherever possible Admiral will provide the services associated with the Telematic unit,
including the calculation and provision of driving scores and web-based feedback, and any
additional services that may be developed and implemented during the term of the policy.
If, due to the conditions listed above, or due to the failure of one or more of our Third-Party
suppliers or the Telecommunications networks upon which they rely, provision of these
services becomes impossible or severely impeded, then Admiral may have to withdraw
them. If this occurs Admiral will continue to provide you with the insurance services you
have purchased, with the omission of the services related to the Telematic unit. In the
case of policies that include ‘Review Points’ to vary the premium up or down, these will
remain at the initial premium you were quoted and no reviews will take place. In any case
of service withdrawal you will be notified and given the option to cancel your policy at no
additional cost.

During the agreed policy term we may, at our discretion, replace the Telematic unit at our
expense with any other Telematic unit providing you with at least the same functionality.
This will enable us to ensure the Telematic unit is updated if there are technological
changes or improvements.
LittleBox Guide 11

Supplementary General Terms and Conditions (cont.)

Tampering
The unit has tamper controls and attack safe guards. If the intelligent alert system is
triggered it will notify the unit provider of any unauthorised tampering with the device.
An investigation will be initiated and a physical inspection by an engineer will be required.
An inspection appointment will be agreed with you should this occur.

You will not, nor will you permit any other person to tamper with, reverse engineer,
dismantle, remove the SIM or other components from, relocate or make any alterations,
additions or improvements to any part of the Telematic unit.

You will not, nor will you permit any other person to tamper with the GPS/GSM signal that is
emitted from the Telematic unit.

Whilst you are a policyholder, no one other than us and/or our agents or service providers
may install, de-install, modify or repair the Telematic unit. Please note that tampering with
the Telematic unit will invalidate all warranties relating to the unit and installation. Damage
or loss caused by any form of tampering or non-permitted interaction with the Telematic
unit is not covered by this insurance policy.

If following an investigation you or anyone else is proven to have tampered with the
Telematic unit, you will be required to pay for any actual costs we, the installer, or the unit
provider have incurred including deinstalling, repairing or replacing the defective Telematic
unit or parts thereof. Your insurance policy will also be cancelled and you will be liable for
the disconnection and cancellation charges outlined in the additional charges section
of these terms and conditions. If evidence suggests that the tampering was performed
deliberately in order to disrupt Admiral’s ability to collect data, we will treat the matter as
fraud. Full terms relating to fraud can be found under General Condition 9 of Your Car/Van
Insurance Guide.

Cancellation of your insurance policy and impact on the Telematic Unit

If the insurance policy is cancelled all Telematic services and features relating to Telematic
services will cease to apply.

You should not attempt to remove the Telematic unit from the vehicle yourself as it will
have been integrated into your vehicle.
12 LittleBox Guide

Supplementary General Terms and Conditions (cont.)

We will not be responsible for any damage to the insured vehicle caused by de-installation
of the Telematic unit by you or anyone acting on your behalf.

To notify us of your intention to cancel your policy and discuss your options, please contact
Admiral Customer Services on 0333 220 2010 for your car, or 0333 234 0206 for your van.

Normally, if you cancel your policy mid-term we will remotely deactivate the unit so
it cannot collect or transmit any data. As we can no longer use this hardware, you will
be required to cover the costs of such deactivation. These costs will take the form of a
disconnection charge, as explained in the ‘Charges’ section, and will be separate to any
cancellation charges that may apply as part of your Admiral policy.

Similarly, if at any time during the policy term you no longer wish to use the Telematic unit
and ask us to remotely deactivate it, we will treat this as a cancellation request made by you
and disconnection and cancellation charges will apply in line with those explained in the
Charges section.

On occasions we may request that the Telematic unit is physically removed from your
vehicle at policy cancellation. If this occurs the disconnection charge will cover the call-out
and removal charges we incur, so the cost to you will not change.

If you decide to cancel your policy at renewal, the unit will be left in place in a disconnected
state and will not collect or transmit any data. In these cases you will not be charged. If you
wish for the unit to be de-installed then a charge will apply to cover call out and removal
costs. Again this will be equal to our £100 disconnection charge.

In all cases of cancellation we aim to deactivate the Telematic unit as quickly as possible after
the insurance cover ceases, however due to the processing time involved there may be a short
period between your policy being cancelled and the unit being deactivated, where data is
still collected. If for any reason this period exceeds 7 working days, the data collected after
cancellation will be anonymised and disassociated from your driving profile and/or score.
LittleBox Guide 13

Supplementary General Terms and Conditions (cont.)

Damage to the Telematic Device as a result of accidental damage to or theft


of your vehicle
Whilst the vehicle in which the Telematic unit is installed is insured under your Admiral
policy the Telematic unit will also automatically be insured under the policy.

If you make a claim under your policy for damage to or loss of the Telematic unit whilst
installed in your vehicle, and Admiral agree to settle this claim, we will repair or, at our
option, replace the Telematic unit subject to the terms and conditions of your policy, and
subject to the policy continuing.

Your driving
We use the information from the Telematic unit to assess how you drive and to look for
patterns of safe driving behaviour and overall vehicle use.

We compare your driving to that of other customers who also hold Telematics equipped
policies, and calculate a driving score based on how you drive, how your vehicle is used
overall, and how this compares to other customers. This calculation is fed back to you in the
form of the Performance Group we present to you via the Dashboard website.

At renewal we will use this score and Performance Group to determine if your Renewal price
should be discounted or increased. In either case, you are free to choose whether to renew
or buy from a different insurer, with no additional barriers to switching or charges to pay.

Throughout your policy term, we may periodically send you reminders of your Performance
Group, other score-related feedback, hints and tips, and opportunities to participate in
score-based challenges via email, SMS, and in writing. These communications will not take
the form of marketing or promotional material.

We are not in a position to police your driving or indicate to you if your driving behaviour
breaches Road Traffic Regulations and it is your responsibility to comply with any relevant
legislation.
14 LittleBox Guide

Supplementary General Terms and Conditions (cont.)

Accuracy of policy details


We also use information from the unit to check the accuracy of information you have
declared to us when you purchased the policy. We may adjust or correct policy information
relating to your annual mileage, where your vehicle is kept overnight and what your
vehicle is used for if the Telematic unit indicates these details are incorrect or have been
misrepresented.

In cases of significant policy inaccuracy we will void or cancel the policy, see General
Conditions 9 and 15 of Your Car Insurance Guide or General Conditions 9 and 14 of Your Van
Insurance Guide.

If any such adjustments are required which affect your insurance premium, we will notify
you, in writing, in advance of any charges or refunds being processed.

Mileage
The annual mileage you declare at the start of your policy acts as your limit for the policy
term. If the Telematics data shows you have exceeded, or are likely to exceed this limit by
25% or more we will contact you and update your policy details with a higher mileage limit.
Any change in premium for such amendments will be assessed based on your individual
policy details, which includes your driving score; no flat rates for mileage increases will
apply. If you are charged more for additional mileage under this sections, we will review
your mileage again shortly before renewal.

In the event of your mileage being less than we predicted, you will be given a refund for any
unused mileage you were originally charged for. No premium change will be automatically
processed for customers who do not exceed their stated mileage limit.

Data protection and privacy


This Privacy Policy will help you understand how we collect, use and protect your personal
information when you interact with us. Please take a few moments to read the sections
below and learn how we may use your personal information; by providing your personal
details to us you consent to its use in accordance with this Privacy Policy. To read Admiral’s
full Privacy Policy please visit: www.admiral.com/your-privacy-and-security/
LittleBox Guide 15

Supplementary General Terms and Conditions (cont.)

IMPORTANT
It is important that you notify any authorised person that drives your vehicle that
a Telematic unit has been installed and that their journey will be monitored and
data collected.

Also, if you give us information about another person, in doing so you confirm
that they have given you permission to provide it to us to be able to process their
personal data (including any sensitive personal data), and also that you have told
them who we are and what we will use their data for.

Who we are and how we will use your information


As defined by the GDPR, the joint/co data controllers for any personal data you supply or that is
recorded by the Telematic unit are EUI Limited, Octo Telematics S.p.A and Vodafone.

Admiral, Bell, Diamond, Elephant and Gladiator are all trading names of the data controller
EUI Limited (Registered Number 02686904). EUI Limited is part of Admiral Group plc.

We, EUI Limited, Octo Telematics S.p.A, Vodafone Automotive UK Limited and any
appointed agents and/or service partners, will process your information in accordance
with our respective responsibilities under the General Data Protection Regulation and any
applicable UK legislation. To protect your information captured by the Telematic unit, it
will be transmitted in a secure format. From the installation, we will use the Telematic unit
to capture data from your vehicle relating to the date, time, speed, location and other
associated vehicle information.

We will gather data from your vehicle to enable us to:

yy Test your Telematic unit (e.g. during installation)

yy Provide you with an insurance premium based upon your driving performance

yy Provide
 you with any additional optional Telematic services that are or may become
available, where you agree to these at purchase or during the lifetime of your policy
16 LittleBox Guide

Supplementary General Terms and Conditions (cont.)

Third parties
Telematic data will only be disclosed to other parties in the following circumstances:

yy T
 o our agents and subcontractors for operational reasons, including providing the
agreed services under the policy

yy I f we are required by law to disclose the information, such as to our regulators or if we


are issued with a court order

yy To Octo S.p.A and/or Vodafone Automotive UK Limited as detailed below

yy EUI
  Limited, Octo, Vodafone Automotive UK Limited and those acting for both
companies, will use the data captured by the Telematic unit for the purposes of:

yy C
 alculating and charging insurance premiums based upon actual vehicle usage, and
compiling and generating Driving Scores

yy C
 ontrolling your personal data for the purpose of providing you with services relating
to the insurance policy. We will process your information in accordance with our
responsibilities under the GDPR and any applicable UK data protection legislation

yy C
 arrying out the installation, activation, deinstallation, disconnection, servicing,
updating or testing of the Telematic unit

yy G
 eneral research and analysis, mapping purposes, researching and refining techniques
for analysing motor Telematics data and the supply of traffic information. In all such
circumstances the information will be used anonymously and will not identify any
individual, vehicle user, or the policyholder

yy Enabling EUI limited, Octo, Vodafone Automotive UK Limited and any service partners,
to contact you by post, electronic mail, telephone or text messaging regarding the
administration of your insurance policy and the associated services

yy P
 rovision of the insurance services under the policy, including management of claims,
underwriting and policy servicing. Data will be used for any underwriting or claims
development or investigations that may be required, and for fraud prevention,
detection and investigation purposes

yy Your information may also be shared with the relevant insurance and claims databases,
in accordance with the Privacy Policy on www.admiral.com/your-privacy-and-security/
AD 018 009

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