IC3 logoComplaint Referral Form

Internet Crime Complaint Center

Thank you for submitting your complaint to the IC3. Please save or print a copy for
your records. This is the only time you will have to make a copy of your complaint.
Victim Information
Name: Antonio Watkins
Are you reporting on behalf of a business? No
Business Name:
Is the incident currently impacting business operations? [None]
Age: 30 - 39
Address: 2983 Elbert Dr
Address (continued):
Suite/Apt./Mail Stop:
City: Memphis
County:
Country: United States of America
State: Tennessee
Zip Code/Route: 38127
Phone Number: 9012166418
Email Address: donttellcartyle@gmail.com
Business IT POC, if applicable:
Other Business POC, if applicable:
Financial Transaction(s)
Transaction Type: Debit Card/Credit Card

If other, please specify:

Transaction Amount: $216.59
Transaction Date: 03/17/2021
Was the money sent? Yes

Victim Bank Name:

Victim Bank Address:
Victim Bank Address (continued):
Victim Bank Suite/Mail Stop:
Victim Bank City:
Victim Bank Country: [None]

Victim Bank State [None]

Victim Bank Zip Code/Route:
Victim Name on Account:
Victim Account Number:
Recipient Bank Name:
Recipient Bank Address:
Recipient Bank Address (continued):
Recipient Bank Suite/Mail Stop:
Recipient Bank City:
Recipient Bank Country: [None]

Recipient Bank State [None]

Recipient Bank Zip Code/Route:
Recipient Name on Account:
Recipient Bank Routing Number:
Recipient Account Number:
Recipient Bank SWIFT Code:
Description of Incident
Provide a description of the incident and how you were victimized. Provide
information not captured elsewhere in this complaint form.
Would you like to send this conversation to a customer support agent? We typically
respond within a few hours.

12:33 PM

- PayPal Assistant

Yes

12:33 PM

If you haven't already, let us know why you're contacting us. Feel free to step
away and we'll notify you by email or push notification when we've responded.

12:33 PM

- PayPal Assistant

The a lot of time has passed for the seller to provide valid documentation on my
order it has yet to been verified the tracking number is still saying the same
thing and I'm trying to figure out why I haven't received my refund yet the seller
hasn't responded and PayPal is taking all day to give me my money why the
investigation should be over it's been well over almost a month now so what's the
holdup with my refund obviously the seller is not cooperating on their end so I
should be receiving my refund today it has been escalated already to give me my
refund it doesn't reflect in my PayPal balance so I'm trying to figure out why
haven't I got my refund for this dispute because it's clear as day that is a
fraudulent seller and I'm trying to see why PayPal is moving so sluggish on their
end and returning my funds can I please get some answers as soon as possible
because I would like my money back thank you

12:35 PM
CN

Hi, this is Christian from PayPal Messaging. I hope you are doing well today. I
understand that your concern is about the case you have filed with us and I
apologize for the inconvenience as this is not the experience we'd want you to have
in PayPal. Rest assured that I will work with you today to resolve all of your
concerns.

I see that the case you filed PP-D-********* with an amount of $216.56 USD is still
under review by our back office team. They are already on the the final step and
finalizing on what should be the outcome of the case. You will receive an update
via email or resolution center.

Thank you for contacting PayPal and for being a valued customer. If you have no
further questions, please close this conversation. You can close the conversation
by selecting End Conversation or by clicking the "X." If you respond to this
message, another agent will follow up with you.

1:45 PM

- Christian

I was told last week a decision would be made in 48hrs which that time has pass on
yesterday. My other dispute ain't take this long to conclude long

2:51 PM

CN

I deeply apologize for the inconvenience that brought to you. As what I can see
here, the merchant was able to provide a tracking number 9261290249340699514711 and
the item was actually on it's way so we can't decide right away since it's possible
for you to receive the item.

Thank you for contacting PayPal and for being a valued customer. If you have no
further questions, please close this conversation. You can close the conversation
by selecting End Conversation or by clicking the "X." If you respond to this
message, another agent will follow up with you.

3:20 PM

- Christian

How is it that merchant is providing PayPal with tracking information and not me
when I'm the one who paid for it? That tracking information you provided was NEVER
given too me til now, nor has the merchant contacted me with this new tracking
information I still have the tracking info beginning with 303

3:24 PM

CN

I understand I really do apologize but we have no control on the merchants doings.

We only process you payment and the tracking number was provided by them recently.
We will take care of this case properly and make sure to address your concern and
get your money back once there is no movement on the tracking number at all.

Thank you for contacting PayPal and for being a valued customer. If you have no
further questions, please close this conversation. You can close the conversation
by selecting End Conversation or by clicking the "X." If you respond to this
message, another agent will follow up with you.

3:36 PM

- Christian

Your file has been uploaded.

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Your file has been uploaded.

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Your file has been uploaded.

20210421_170002.jpg / 2.88

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Your file has been uploaded.

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Your file has been uploaded.

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I would like my refund because like I keep stating this merchant is not legit. I
did not receive $216 of product, there is no electronics or anything else I order
in this package. I have attached pics of my order from the merchant and the fact
that they took it off there site, pics of the product received, the packaging it
came in, as well as the prices for these items online. I WANT MY MONEY BACK

5:08 PM
Your file has been uploaded.

1619043104296 ... 1946.jpg / 1.92

Your file has been uploaded.

20210421_170047.jpg / 1.22

CN

So basically you received an item and the tracking number was the same on the
package? May I know if there's an issue on the item you received?

Feel free to reply whenever you're ready and we'll reply as soon as we can.

5:20 PM

- Christian

The items is not what I ordered. I order a electronics box, I got not box nor any
electronics ...

If you look at my order you can see that the items received is not what I ordered.
Plus I order boxes of things and I only got 1 bag with 4 items in it and 2 of them
are them same... Look at the pics and you will see these item not worth $216 and
where is the package with7

5000 worth of electronics

My pallet of merchandise
12:12 AM

Your file has been uploaded.

Screenshot_20 ... Shop.jpg / 0.14

Your file has been uploaded.

20210421_170002.jpg / 2.88

Your file has been uploaded.

20210421_170002.jpg / 2.88

RE

Thank you for that information. The item package already arrived but for a
different item. Is that correct? If yes, I will update your dispute from item not
received to not as describe . Can you please also tell me the items you received
and when did it arrive? This is just for documentation purposes.

I want to thank you for being engaged in this process and providing us the
information needed.

Feel free to reply whenever you're ready and we will reply as soon as we can.

2:33 AM
- Rossette

Yes and these are not the items I ordered at all. It arrived yesterday 04/21/2021
around 6pm. Attached pics are of items received, 2 selfstick, mini humidifier,
digital jump rope

2:48 AM

Your file has been uploaded.

20210421_170002.jpg / 2.88
Which of the following were used in this incident? (Check all that apply.)
☐ Spoofed Email
☐ Similar Domain
☐ Email Intrusion
☑ Other
Please specify: fake website

Law enforcement or regulatory agencies may desire copies of pertinent documents or

other evidence regarding your complaint.

Originals should be retained for use by law enforcement agencies.

Other Information
If an email was used in this incident, please provide a copy of the entire email
including full email headers.

dairgo

ORDER #DAIRGO5484

Thank you for your purchase!

Hi Antonio, we're getting your order ready to be shipped. We will notify you when
it has been sent.

View your order

or Visit our store

Order summary

Super Electronics Mystery Box × 1

Basic Box / Buy 2 Boxes At Once May Receive Additional Rewards

$45.98

BULK Pallet × 1

Upgrade-Box / BUY 1

$39.99

Value $5000 Mystery Box × 2

$72.00

Super Electronics Mystery Box × 1

🔥The SUPER giant mystery box🔥🔥 / Buy 2 Boxes At Once May Receive Additional Rewards

$69.98

Discount E10

-$11.39

Subtotal

$216.56

Shipping

$0.00

Taxes

$0.00

Total

$216.56 USD
You saved $11.39

Customer information

Shipping address

Antonio Watkins

2983 Elbert Dr

Memphis TN 38127

United States

Billing address

Antonio Watkins

2983 Elbert Dr

Memphis TN 38127

United States

Shipping method

FREE

Payment method

Paypal — $216.56

If you have any questions, reply to this email or contact us at mitricx@hotmail.com

END------

Reaching out about Order # dairgo5484 2 messages Cartyle Donttell

<donttellcartyle@gmail.com> To: mitricx@hotmail.com What is the current
shipping status of my order?, It's been days, with no update!!! Sun, Mar
21, 2021 at 6:39 PM mitricx <mitricx@hotmail.com> To:
donttellcartyle@gmail.com <donttellcartyle@gmail.com> Sun, Mar 21, 2021 at
10:19 PM Hello, we will ship your goods within a week, normally it will
take 3 weeks to reach your hands, but due to the impact of the COVID-
19 situation, the number of international flights has decreased, and the
ability to transport goods has declined. I'm sorry for you again. Please
wait patiently. Thank you mitricx mitricx@hotmail.com 签名由 ⽹易邮箱⼤师 定制
[Quoted text hidden]
END------------

More details on your shipment 2 messagesservice@paypal.com <service@paypal.com>Tue,

Mar 23, 2021 at 11:33 PMTo: Antonio Watkins
<donttellcartyle@gmail.com>PayPalDetails about your shipmentTransaction ID:
2M850482L4332010UHello Antonio Watkins,深圳⼭海经外贸有限公司 added shipping details.
Please note that the tracking information and shipping status areshown exactly as
the seller entered them.ShipperFour PX ExpressTracking number303468402515Shipping
statusShippedIf you have questions about the shipment, please contact
mitricx@hotmail.comSeller 深圳⼭海经外贸有限公司 mitricx@hotmail.comShipping address -
confirmed 2983 Elbert Dr Memphis, TN 38127-4924 United States Help | Resolution
Center | Security CenterPlease don't reply to this email. It'll just confuse the
computer that sent it and you won't get a response.Copyright © 2021 PayPal, Inc.
All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA
95131.PayPal Email ID PP513 - 8ef070a58a9abservice@paypal.com
<service@paypal.com>Wed, Mar 24, 2021 at 1:38 AMTo: Antonio Watkins
<donttellcartyle@gmail.com>Dear Antonio Watkins,

dairgo

ORDER #DAIRGO5484

Your order is on the way

Your order is on the way. Track your shipment to see the delivery status.

View your order

or Visit our store

4PX tracking number: 303468402515

Items in this shipment

Super Electronics Mystery Box × 1

Basic Box / Buy 2 Boxes At Once May Receive Additional Rewards

BULK Pallet × 1

Upgrade-Box / BUY 1

Value $5000 Mystery Box × 2

Super Electronics Mystery Box × 1

🔥The SUPER giant mystery box🔥🔥 / Buy 2 Boxes At Once May Receive Additional Rewards

If you have any questions, reply to this email or contact us at mitricx@hotmail.com

END------

Are there any other witnesses or victims to this incident?

No
If you have reported this incident to other law enforcement or government agencies,
please provide the name, phone number, email, date reported, report number, etc.
No
☐ Check here if this an update to a previously filed complaint:
Who Filed the Complaint
Were you the victim in the incident described above? Yes
Digital Signature

By digitally signing this document, I affirm that the information I provided is

true and accurate to the best of my knowledge. I understand that providing false
information could make me subject to fine, imprisonment, or both. (Title 18, U.S.
Code, Section 1001)

Digital Signature: Antonio Watkins

Thank you for submitting your complaint to the IC3. Please save or print a copy for
your records. This is the only time you will have to make a copy of your complaint.