Effective Cvs and Covering Letters: WWW - Strath.Ac - Uk/Careers
Effective Cvs and Covering Letters: WWW - Strath.Ac - Uk/Careers
Effective Cvs and Covering Letters: WWW - Strath.Ac - Uk/Careers
uk/careers
Effective CVs
and Covering Letters
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
CONTENTS
Writing a CV........................................................................................................................... 02
Types of CVs.......................................................................................................................... 07
International Issues............................................................................................................... 09
There is also advice on covering letters, as well as two examples. One of these is appropriate for an
advertised vacancy; the other to be used when applying speculatively to an organization. Your CV
should almost always be accompanied by a covering letter.
All of the information in this booklet can be supplemented by other material available through the
Careers Service (see p28). This includes information on CVs for other countries. Careers Advisers
deliver careers sessions in classes explaining what is required in your CV, cover letters and
application forms. You can also arrange a meeting with a CV Adviser to get advice and feedback on
your CV and covering letters. A recent enhancement of this service includes getting feedback on
your LinkedIn profile.
Once you have developed your document(s) you can book an appointment with a CV Adviser
online. Details of how to book and the days/times when these sessions take place can be found
on the CV/Application Checking Service link on the Careers Service website:
http://www.strath.ac.uk/careers/.
Your CV and covering letter (or application form) are almost always the first contact you make with
a prospective employer. You need to make a positive impression, otherwise you might find your
applications are not successful. Research shows that more candidates are eliminated in this first
round than at any other stage of the selection process, so time spent on your initial application is
time well spent.
A CV is a formal record and description of an individual person. (‘Curriculum vitae’ literally means
‘course of life’). However, a CV is more than just a summary of what you’ve done so far – a good
CV should present to a prospective employer the knowledge, skills and experience you can offer in
relation to the job that you are applying for. To do this effectively you must reflect on your studies,
work experience (including voluntary) as well as your interests and activities.
Use what you read here as your guide to content and use the presentation styles you see here as a
source of ideas, but remember that the CV is your document and you must be happy with the way in
which it presents you to employers.
Please do not be tempted to simply copy one of the CVs or cover letters in the booklet!
01
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
A CV is typically written in the first person and describes what you have done as positively as
possible. The CV aims to “sell” your skills and experience to the potential employer. Use positive
language and focus on activities you have undertaken, using strong action verbs. (See the list of
positive and action words at www.strath.ac.uk/careers/apply/yourcv/writingeffectivecvs/.) Avoid
any negative words where possible e.g. ‘despite’, ‘just’, ‘only’, ‘I feel’, ‘I think’, ‘I believe’.
If you are an international student, please also refer to the specific advice provided at:
www.strath.ac.uk/careers/studgrad/internationalstudents/graduaterecruitmentintheuk/
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University of Effective CVs
Strathclyde and Covering Letters
CV CONTENT
The most common framework for a CV for a new graduate is outlined below. This structure can be
changed to suit your own preferences and circumstances (e.g. a mature student/graduate may wish to
put more emphasis on employment history).
PERSONAL DETAILS
Keep this section brief and start off with your name in bold across the top - there is no need to head your
CV ‘Curriculum Vitae’.
Optional items:
There is no need to state gender, marital status, date of birth or state of health. It is not advised to
include a National Insurance number or passport number for security/data protection reasons.
Nationality - If you are a non-European Economic Area student/graduate in need of a work permit after
graduation, you may wish to state this, but it may be preferable not to highlight this at the start of the CV.
A personal profile or career goal statement can add a specific focus to your CV, coming after your
name and contact details. A personal profile highlights your current situation, skills and experience.
A career objective also includes the type of employment as well as industry/business sector that you
are targeting. This should be concisely written, ideally taking up no more than four or five lines of text.
Please note, if you are sending an accompanying cover letter you may find there is no need for a profile
or statement in the CV.
EDUCATION
Start with your most recent education - degree or postgraduate qualification. The amount of space given
to any section reflects the importance you attach to that information, so make sure you do not say more
about your school education than about your university education. Include dates, names of universities/
colleges/secondary schools attended; include their locations i.e. cities or countries, as well as courses/
subjects studied, and results/grades.
If you are a student with international qualifications, you may have concerns regarding their equivalence
with UK qualifications. We advise against attempts to guess at grade equivalence, but it is helpful to
indicate whether degrees were achieved with distinction or merit if that is relevant to your educational
system*. If you can indicate that a grade placed you in the top quartile of your class that is also helpful.
Other means of showing merit could be the mention of a Dean’s commendation, a class prize, the award
of a scholarship for example.
*It is possible to carry out a high level comparison of your qualifications at the NARIC website. Contact the Careers
Service if you are unsure. (http://www.ecctis.co.uk/naric/)
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University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
University
You need not list every subject you have studied. You may concentrate on final year subjects and/
or highlight subjects relevant to the job you are applying for. (You could put ‘Key Modules’ or ‘Main
Subjects included’). Courses with the same name can vary widely in content at different universities
so you need to indicate clearly what you have studied. Using a hyperlink to your course details online
can be helpful to the reader. While many final year students/graduates choose to enter their degree
(or expected) classification for Honours/Masters, this is not compulsory. If in penultimate year of
study, or earlier, and seeking a placement or internship it can be to your advantage to include your
grades in key subjects. This gives the reader an indication of your academic performance.
Include brief information about projects (group and individual), presentations, final year dissertation,
year(s) studied abroad. Note that information about your final year dissertation/project can be
expressed in different ways. If the subject area is relevant to the post, describe the content (perhaps
giving the title and a brief synopsis). If the subject area isn’t relevant, you might want to say what the
dissertation/project involved in terms of method and approach e.g. analysis of wide range of sources;
production of 10,000 word report. You are strongly encouraged to indicate particular skills developed
through these, including practical or technical skills.
The STAR technique is a highly recommended to outline group project/team activity: Situation; Task;
Action; Result. Be sure to reflect on the Result e.g. promote the skills, qualities, attributes developed
or enhanced from group or individual activity. Always ensure you emphasise what YOU contributed/
gained from any group or team activity and what YOU got out of it. For help to identify the skills
developed from your course of study as well as from work experience please see: www.prospects.ac.uk
School
• Include Advanced Highers and Highers/A Levels. Grades are commonly included, but are not
compulsory.
• It is not necessary to list all your Standard Grades/GCSEs. They can be explained simply as: ‘8
Standard Grades including German, Computing and Economics’, mentioning any subjects in
which you did not gain a higher level qualification.
• Involvement in ventures such as Young Enterprise, Duke of Edinburgh Award or Peer Group
Support may be included here or in a later section of the CV.
NB Mature students/graduates may choose to omit school education, but education
immediately prior to entry to university (e.g. access courses) should be included.
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University of Effective CVs
Strathclyde and Covering Letters
EMPLOYMENT HISTORY
There are various ways of presenting employment details. A common way is to use reverse
chronological order, starting with your most recent experience. However, if you have work experience
relevant to the job you are applying for, you may wish to highlight this by presenting it first in this
section, regardless of when it was undertaken. You could use sub-headings such as ‘industrial’,
‘relevant’, ‘professional’, ‘voluntary’ or ‘international’ experience to distinguish certain work from
‘other’ or ‘additional’ employment. While ‘other’ is very important and should always be included in
your CV, it is important to get best value from all of your experience. Presenting the most relevant first
is a good way to do this.
Dates of when employment was undertaken, along with company name, job title and location should
be included for all periods of employment, as well as the main duties and a description of the skills
used/developed. The amount of detail presented is determined by how relevant the experience is
to the job you are applying for. Give more information on jobs/duties that are relevant to the job you
are applying for and less on those that are not so relevant. Try not to just list everything that you did /
gained from each post, but select the things you did that will interest the employer and demonstrate
your suitability for the post. Use the job description for the job you are applying for to help you with
this. It is important to present this information in an interesting, informative way. Very importantly you
must reflect on the skills and qualities developed from the experience.
If you have a long list of jobs, you may have difficulty presenting information effectively. Grouping
the jobs over a time period may help - e.g. 2005 - 2012: employment included shop work, bar work,
call centre.
If you work / have worked in your family business, you should highlight the range of duties and
responsibilities undertaken as you would for any other position.
If you lack work experience, use a skills section to emphasise transferable skills gained from other
activities and responsibilities.
INTERESTS
Employers ask about your interests as this can give them further insight into your skills and
personality. They do not expect everyone to have had positions of responsibility or to have been
members of numerous clubs and societies. They are merely looking for evidence that you are a well-
rounded individual. Your interests can sometimes help determine whether you will fit into the company
culture e.g. you play team sports and are applying for a team-based position.
Don’t simply write a list as this tells the reader very little. Try to give some indication of your level of
involvement, what you have gained from the activity (including simple enjoyment as well as skills) and
any particular achievements. Try to identify where possible skills, qualities or attributes that have been
developed through engaging in these activities that could be relevant to the job you are applying for.
Assistance with this can be found at: www.strath.ac.uk/careers/skills/ & www.prospects.ac.uk
Some students/graduates are concerned that they have little to put in this section because of other
commitments - part time jobs, family responsibilities, etc. Don’t apologise! Simply include any
interests / activities you do have time for, perhaps with a statement such as ‘As well as the pressures
of a demanding part time job/family commitments, I still manage to…’ Remember that the employer is
assessing you on your entire CV and not on one section alone.
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University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
SKILLS
If you have presented most of your skills within each of the other sections, you may choose to call
this section ‘Additional Skills’ and include any skills you have been unable to present elsewhere in
your CV. This could include IT skills (including packages you have experience of using, along with
an indication of your level of ability e.g. ‘expert’, ‘highly knowledgeable’, ‘good understanding’);
language skills (indicating written and conversational ability e.g. ‘fluent’, ‘conversational’,
‘business’) and whether you have a driving licence (if it is ‘full, clean’ be sure to state it; please
double check that you have the correct spelling of ‘licence’).
If you choose to include a ‘Skills’ section, it is very important to offer evidence of your skills. It is
very easy to simply present a range of skills or to make vague general claims, but unless you have,
preferably, two pieces of evidence to support your claim, recruiters are unlikely to be convinced.
Use your study, work experience, and interests as sources of evidence. Think about the skills that
you choose to highlight here. What skills are crucial for your application? Assistance with this is
available at: www.strath.ac.uk/careers/route
REFEREES
Two references are usually required, one being a current, recent or ‘relevant’ employer and the
other ´academic´ e.g. your project supervisor or adviser of studies. Do not include a close family
member as a referee. This can be problematic if you have gained work experience in a family
business. You may have to choose someone who can give you a character reference.
Give their names and contact details. Regardless of whom you select as referees it is important,
as a matter of courtesy, to ask their permission to use them. It is also important to give your
referees a copy of your CV for their files. If you are an international student and wish to name
overseas referees, please bear in mind that contact may be made by telephone or email and it
is therefore important to ensure that your referee is happy to converse/write in English. It may
also be appropriate to provide an email address for your referee to ensure that there is no delay
in communication. Unless specifically asked for, it is acceptable to state ‘references available on
request’.
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University of Effective CVs
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TYPES OF CVs
We encourage students to develop their own CV and to decide on a suitable format/ presentation
to fit their ‘brand’. We do not want the ‘Strathclyde Style’ – we want it to be individual and specific
to you and relevant the job you are seeking.
• Changing the running order of the CV - e.g. you may wish to start with particularly relevant
employment experience
• Including a Career Objective or Personal Profile;
• Using an individual or unique style e.g. Architecture/Product Design students can incorporate
evidence of their design capability into their CV &/or link to an online portfolio; candidates for
advertising jobs have used ‘alternative’ or ‘creative’ styles to attract attention.
• A hyperlink to your academic department’s website or degree course details can be used by any
applicant.
CV styles are always changing and evolving - Infographic CVs are becoming increasingly popular:
http://www.pinterest.com/rtkrum/infographic-visual-resumes/
THE TRADITIONAL CV
Typically this style uses reverse-chronological order i.e. education & work experience start with the
most recent experience first. This style offers great opportunity to be individual in your writing style,
to focus and target your CV as you wish. Be sure to evidence the skills, qualities and attributes
required for the job in question when reflecting on your own experiences. If you are applying
speculatively look at any jobs advertised on the company website to get an understanding of the
terms i.e. skills, competencies, attributes, the company uses in its recruitment process. This style
of CV is usually 2 sides of A4.
Use no more than five key skills making sure all are relevant to job in question. Also try to draw
evidence from a broad range of experiences, so be sure to cover education, work and extra-
curricular interests and activities. Be sure to reflect on what was learned and the results achieved.
Again this style of CV is usually 2 sides of A4.
07
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
THE ACADEMIC CV
Produced specifically for entry into Higher Education for an Academic Research or Lecturing
Position. For research positions be sure to emphasise your research (skills and experience), funding
awarded and publications. The latter can usually be added as an Appendix. Other appendices
can include conferences attended and references. For a lecturing position be sure to draw on any
teaching, tutoring, demonstrating or mentoring experience. Be sure to reflect on the skills that
have been developed from this experience. While this style of CV can be more that 2 sides of A4,
remember it is also evidence of your written communication skills – be sure to be as concise and
focused as you can! Note also that up to three references may be required when applying for an
academic position.
Part-Time Vacancies
• Can be found in sectors such as hospitality, retail, events and administration and roles such as
bar worker, sales assistant and administration assistant.
• May be temporary/fixed-term/seasonal.
• Require flexibility to work a range of hours including evening or weekend work.
• Often require little experience and minimal training.
This can be a brief CV – often only one side of A4 outlining your education, work experience and
skills. In the same way as you would do for a graduate role you should tailor your CV to the specific
job you are applying for. If you have relevant previous experience it is best to focus on that detailing
your responsibilities and skills developed. You may add interests – particularly if they are relevant
to the job or sector you are applying to. Employers are not so interested in the detail of your study
but simply want to know what you are studying, where and for how long. You should not use the
same CV to apply for jobs that require different experience, skills and qualities.
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University of Effective CVs
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INTERNATIONAL ISSUES
Applying Abroad?
CV for the job markets outside of the UK
Different countries have different requirements – be sure to check these out before you apply.
In the UK we typically use a 2 page document along with Canada and Australia. The USA and
some European countries typically require a one page CV (or resume) that focuses on the facts
regarding education, work and leisure pursuits. It is very important to adapt your CV to the
country of application.
• www.strath.ac.uk/careers/apply/yourcv
• www.prospects.ac.uk
• www.targetjobs.co.uk
• www.vitae.ac.uk/researchers/
• Going Global: http://ewds.strath.ac.uk/goingglobal/login.aspx (must login on-campus)
09
University
of
Strathclyde
Effective
CVs
and
Covering
Letters
AIMEE STONE
22 Carsebeck Avenue, Glasgow G40 4AB
0141 245 1756 astone@another.co.uk Full, clean driving licence
EDUCATION
Took part in exchange programme at the International School of Business in Lyon where
I followed one year of the Master of Science (MSc) in Management course.
Key Subjects: Crossing Cultural Borders, Marketing & Innovations, Business Marketing,
Operational Marketing and Supply Chain Management.
Higher Grades English (A), Computing (A), French (A), Physics (A), Maths (A)
Standard Grades 7 subjects at Credit Level 1
WORK EXPERIENCE
• During this placement, I assisted the account team on projects for existing clients
and helped to develop proposals for prospective clients, carried out marketing and
background research, and contributed to team briefings and client presentations.
• I enjoyed the exposure to different marketing strategies and the use of different
media to implement these.
• This placement highlighted for me the value of team work, the importance of
building good client relationships, and gave me experience of meeting deadlines
and working under pressure in an office environment.
• It also confirmed my ambition to work in marketing and in media sales in particular.
10
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University
of
Strathclyde
Effective
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ADDITIONAL SKILLS
Student newspaper Have written film and theatre reviews for the University’s student
Newspaper - The Telegraph - throughout my time at Strathclyde.
Other I enjoy reading, going to the theatre and cinema. I also keep up to date
with media industry news and subscribe to Media Week.
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University
of
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15
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CVs
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Letters
Liang
Wong
Education
MSc
in
Computer
Aided
Engineering
Design
with
Merit
10/12
–
09/13
University
of
Strathclyde,
Glasgow
Key
Subjects:
Design
Management,
Information
Management,
Knowledge
Engineering
&
Management
for
Engineers,
System
Integration,
CAED
Systems.
Group
Projects:
1.
“Developed
an
E-‐business
Strategy
and
Practice
for
Product
Design
and
Modelling”
(in
partnership
with
KRM
Design
Ltd.).
I
was
responsible
for
coordinating
liaison
with
the
client;
investigating
best
practice;
overall
project
management.
2.
“Designed
a
Computer
Animated
Game”.
Researched
software
required
to
meet
project
specification;
co-‐
chaired
the
group
meetings;
was
key
facilitator
to
encourage
ideas
for
the
final
design.
Dissertation:
“Design
Management
Principles
in
the
Automotive
Engineering
Industry”.
Involved
researching
key
companies
in
the
industry;
included
visits
to
two
automotive
plants
in
the
UK
which
revealed
quite
contrasting
business
cultures.
Skills
gained
include:
interpersonal,
research,
negotiation,
problem
solving,
commercial
awareness.
MEng
Mechanical
Engineering
with
Distinction
10/07
-‐
07/12
University
of
Strathclyde,
Glasgow
Key
Subjects:
Dynamics,
Structural
Mechanics,
Materials,
Engineering
Analysis,
Thermodynamics,
Design,
Electrical
Machines
and
Control,
Fluid
Mechanics.
Electives:
Erasmus
French,
Entrepreneurship,
Business
Management
Group
Project:
“Designed
and
built
a
human-‐powered
machine
to
be
used
in
yacht
in
calm
weather”.
I
was
responsible
for
scheduling
weekly
meetings;
liaison
with
technicians;
contributing
to
the
final
design.
Individual
Research
Project:
“Plastic
Membrane
Stretchable
Mirrors
–
a
Finite
Element
Analysis-‐based
investigation”-‐
Applied
technical
and
analytical
skills
in
a
new
subject
area
that
required
significant
research.
Skills
gained
include:
planning
and
organizing,
time
management,
diplomacy.
Industrial
Experience
Mitsui
Babcock,
Renfrew
Placement
Trainee
Summer
2012
Project-‐based
experience:
used
3D
modelling
packages
to
produce
drawings
for
the
manufacture
of
boilers
components
for
a
multi-‐million
pound
project
in
China.
This
was
invaluable
experience
which
helped
considerably
with
my
studies
and,
ultimately,
career
direction.
Skills
gained
include:
working
in
multi-‐disciplinary
teams;
working
under
pressure;
design/software.
Technical
Skills
FEA,
ANSYS,
Autocad,
IDEAS,
ProE
models,
detail
drawing
and
analysis,
ability
to
define
CAE
input
data
and
provide
design
direction
from
results.
Strong
creative
skills
including
design
and
spatial
awareness,
cost
effective
design,
process
knowledge
and
project
management
strengthened
through
study
and
industrial
experience.
12
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University
of
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16
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Other
Education
Kings
Park
Secondary
School,
Glasgow
08/02
–
6/07
Highers:
Mathematics
(A);
Chemistry
(A);
Physics(A);
English
(B)
8
Standard
Grades
including
German
and
Computing
Awards
Placed
on
Dean’s
List
in
1st
and
2nd
year
at
university;
prizes
for
Maths
and
Physics
at
school
Other
Work
Experience
Directline
Insurance,
Glasgow
Call
Handler
06/12
–
present
-‐ Responsible
for
handling
calls
for
new
business
enquiries;
required
to
explain
various
aspects
of
different
insurance
policies
to
callers.
-‐ Recently
trained
to
mentor
new
recruits
to
the
organisation
and
to
take
on
supervisory
duties
in
the
absence
of
my
line
manager;
currently
work
evenings
and
weekends.
HBOS,
Glasgow
Customer
Service
Assistant
01/11
–
06/12
-‐ First
point
of
contact
for
callers
unable
to
get
their
enquiry
dealt
with
through
the
multi-‐
option
telephone
answering
system;
required
to
identify
as
quickly
as
possible
the
appropriate
department
or
person
to
receive
the
call.
-‐ Worked
under
considerable
pressure
to
quickly
and
effectively
process
calls
in
this
target
driven
environment.
Various:
bar
jobs
in
hotels
in
Glasgow
and
London
05/10
–
02/12
Skills
gained
include:
extensive
customer
service
experience,
working
under
pressure,
tact
and
diplomacy,
interpersonal
skills,
planning
and
organising
to
meet
deadlines.
Interests/Responsibilities
At
University:
member
of
‘Gala’
annual
networking
dinner
committee;
Secretary
of
‘MechEng’
Society.
At
School:
Prefect,
Member
of
school
council,
Buddy
to
new
students.
Outdoors
Pursuits
–
enjoy
hill
walking,
mountain-‐biking,
camping
and
skiing.
These
activities
help
me
to
relax,
meet
other
people
and
enjoy
the
countryside.
Music
–
enjoy
playing
the
piano
and
have
reached
Grade
5.
Contact
details:
14
Glenview
Drive,
Stirling,
FK8
Email:
liang.wong@strath.ac.uk
Tel:
01786
353535
Mob:
087905366
References
available
on
request
13
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University
of
Strathclyde
17
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PERSONAL PROFILE
I am a high-achieving MSci Chemistry student at the University of Strathclyde with
extensive practical and laboratory experience. Disciplined and hard-working, I am a
highly motivated individual with first class communication and interpersonal skills. My
aim is to work in a fast-paced, dynamic pharmaceutical company that will challenge
me and allow me to progress at a professional and personal level.
KEY SKILLS:
Communication: I have acquired excellent written and oral communication skills
throughout my years in education. These skills were especially built upon during my
year in industry where it was of utmost importance to communicate effectively with the
various teams within the company.
EDUCATION:
2010 - 2015 University of Strathclyde, Glasgow MSci Chemistry: 1st class expected
Final year subjects: advanced organic chemistry, polymers and solid state chemistry.
Final year project: This project involves the use of ATRP to synthesise novel comb-graft
polymers that will be used for drug-delivery and rheology. Attention to detail, project
management and planning are critical to meet the required objectives.
Awards/Prizes: The Dr Quinton Moore Prize awarded to the best third year
undergraduate student in the Department of Pure and Applied Chemistry; Dean’s list
from 1st to 4th year for achieving an average of over 70%; Certificates for outstanding
laboratory skills in my 1st, 2nd and 3rd years.
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PROFESSIONAL EXPERIENCE:
My role in the company was exciting, demanding and challenging. I was solely
responsible for synthesising gram to kilogram quantities of novel compounds that had
displayed biological activity in a number of clinical trials. This experience will be of
considerable assistance with my final year project.
I was given an insight into the finer details of the pharmaceutical industry, learning
about health and safety issues, GMP, marketing and the importance of confidentiality
within the company.
IT SKILLS:
INTERESTS:
Music: I am a grade eight pianist and play a number of other musical instruments
including the tenor horn, cello, trumpet, cornet and whistle. I have been a member of the
university chamber choir for two years and regularly participate in a number of concerts.
Music has helped develop a range of skills and qualities including team work, planning
and organizing, attention to detail and personal confidence.
Sport: I enjoy cross-country running, squash and swimming and use these sports as a
means of relaxation. It is important to me to keep fit and healthy and I very much enjoy
the social aspect of sport.
15
pg.18
University
of
Strathclyde
19
Effective
CVs
and
Covering
Letters
Rachel
Jones
16
Commonwealth
Court,
Glasgow,
G52
4XY
rachel.jones@strath.ac.uk
0141
555
9078/07827375454
PROFILE
Final
year
LLB
student
with
a
strong
interest
in
Criminal
and
Family
Law,
undertook
3rd
year
in
France
as
part
of
Erasmus
exchange.
I
have
gained
legal
work
experience
through
being
an
activity
member
of
the
Law
Clinic
and
work
shadowing
with
XYZ
partnership.
From
my
retail
experience,
I
have
developed
excellent
customer
service
skills
and
have
demonstrated
strong
teamwork
working
skills
through
being
an
active
member
of
the
university
mooting
and
hockey
teams.
My
leadership
skills
are
currently
being
further
developed
through
being
recently
promoted
to
a
weekend
shift
supervisor
at
Tesco.
EDUCATION
2011
–
Present
University
of
Strathclyde,
LLB
Law
(Hons),
2:1
predicted
•
Core
modules:
Family
Law;
Ethics
and
Justice;
Law,
Persons
and
Property,
Criminal
Law.
•
Dissertation
focuses
on
International
Criminal
Law.
•
Have
developed
my
teamwork
skills
through
taking
part
in
a
number
of
group
projects.
In
a
recent
project
that
I
led,
we
were
awarded
an
A
for
the
report
and
the
presentation.
Have
developed
strong
communication
skills
through
being
part
of
mooting
competitions.
2013
–
2014
University
of
Paris,
Erasmus
Exchange
Programme
•
Classes
included:
International
Criminal
Law,
Media
Law,
International
and
Comparative
Family
Law.
•
Developed
keen
interest
in
International
Criminal
Law
and
was
awarded
an
A
for
research
project.
This
is
now
basis
of
final
year
dissertation.
2004
–
2010
Glasgow
Academy,
Glasgow
•
Advanced
Higher
Modern
Studies
(B);
•
Higher
Mathematics
(A);
Higher
Biology
(A);
Higher
Modern
Studies
(A);
Higher
English
(B);
Higher
Economics
(B);
Higher
Chemistry
(B);
Higher
Geography
(B)
LEGAL
WORK
EXPERIENCE
2012
–
Present,
Student
Advisor,
University
of
Strathclyde,
Law
Clinic,
•
Responsible
for
advising,
researching,
representing
and
managing
client
cases
mainly
involving
issues
of
benefits,
housing
and
employment.
•
Conduct
client
interviews;
write
legal
letters,
frequently
in
contact
with
solicitors.
•
Appeared
in
the
Employment
Tribunal
three
times
and
Small
Claims
Court.
•
Had
the
invaluable
opportunity
to
instruct
and
work
with
an
advocate
from
the
FLSU.
•
Developed
excellent
interpersonal
and
problem
solving
skills
with
advantageous
administrative
experience.
16
pg.19
University
of
Strathclyde
20
Effective
CVs
and
Covering
Letters
Aug
2012
&
Aug
2013,
Shadowing
Experience,
XYZ
Partnership,
Glasgow,
•
Observed
the
work
of
a
busy
solicitors
firm
specialising
in
criminal
defence
work,
conveyancing
and
family
law.
•
Observed
criminal
cases
in
Glasgow
Sheriff
Court
and
sat
in
on
client
interviews
relating
to
divorce
proceedings
.
•
Carried
out
mail-‐room
duties
and
drafted
client
letters.
•
Organised
files
and
had
the
opportunity
to
observe
the
purchase
of
property.
OTHER
WORK
EXPERIENCE
2011
–
Present
Customer
Service
Assistant/Weekend
Shift
Supervisor
,
Tesco,
Glasgow
•
Deliver
strong
customer
service
with
an
appreciation
for
meeting
targets
and
increasing
profit.
•
Supervise
team
of
8
cashiers
at
weekends,
including
training
and
induction
of
new
staff
members.
Was
promoted
to
supervisory
roles
after
18
months.
•
Responsible
for
accurate
cashing
up
of
tills
requiring
keen
attention
to
detail.
•
Strong
organisational
and
time-‐management
skills
developed
through
successfully
balancing
work
with
studies.
•
Successfully
work
well
as
part
of
a
team
with
the
ability
to
work
long
hours
in
a
fast
paced
environment
under
pressure.
INTERESTS
Voluntary
Experience
•
Currently
member
of
the
Schools
Project
within
the
Law
Clinic,
regularly
give
presentations
to
secondary
school
pupils
on
cyber
bullying
and
employment
law,
and
conduct
mock
trials
with
the
pupils.
Developed
team-‐work,
time-‐management,
public
speaking
and
communication
skills.
•
Team
member
at
a
soup
kitchen
to
prepare
fresh
soup
and
hot
food
for
some
of
the
homeless
people
of
Glasgow
(2013)
•
Marie
Curie
Cancer
Care,
Shop
Assistant
(2010-‐2011)
Fitness/Sports
•
Workout
at
local
gym
at
least
twice
a
week,
enjoy
skiing
and
wake-‐boarding.
•
Member
of
the
University
of
Strathclyde
Hockey
Team,
attend
weekly
training
sessions
and
matches.
Travel
•
Planned
and
organised
a
one
month
back-‐packing
trip
in
Asia
in
2013.
Planning
to
travel
to
South
America
in
the
summer
of
2015
with
the
aim
of
teaching
English
whilst
learning
Spanish.
REFERENCES
•
Available
on
request.
17
University
of
Strathclyde
21
Effective
CVs
and
Covering
Letters
Example of one page professional CV
Example
of
one
page
professional
CV
Joe
Orr
Flat
3/2,
300
Stevenson
Road,
Glasgow,
G2
0PF
orr_J@sky.com
/
07887554488
Achievements
Strathclyde
Skills
Award
Holder
Personal
Profile
Development
of
a
buddy
scheme
I
am
a
recent
graduate
of
Strathclyde.
A
dedicated
and
caring
person
who
enjoys
in
last
placement
making
a
difference
in
the
lives
of
young
people.
I
am
open-‐minded,
patient
and
supportive
towards
other
people,
and
I
can
effectively
build
good
relationships
with
DofE
Silver
certificate
others
quickly.
I
have
an
excellent
ability
to
remain
positive
and
calm
under
pressure.
Volunteer
of
the
year
with
the
Education
Seagull
Trust
Establishment
University
of
Strathclyde
September
2010
–
July
2014
IT
Skills
Course
BA(Hons)
Education
This
course
has
given
me
the
skills
to
meet
the
Microsoft
Office
Specialist
in
Word,
changing
demands
of
the
teaching
profession.
Excel
and
PowerPoint
Successful
school
placements
have
demonstrated
my
adabtability
and
imaginative
approach
to
Utilising
the
internet
teaching
and
learning
Website
development
Establishment
Cumbernauld
College
September
2008
–
June
2010
Social
m edia
presence
Course
HND
Early
Years
Education
School
Attended
Abronhill
High,
Cumbernauld
2002
–
2008
Other
Qualifications
Subjects
Studied
Highers
:
Music
A,
Biology
A,
Maths
B,
English
C
Full
clean
UK
driving
licence
Intermediate
2
Chemistry
A
NISCC
qualifications
in
Employment
History
abseiling,
kayaking
and
archery
Company
Name
YDi
Carbrain
REHIS
Food
Hygiene
certificate
Position
Sessional
Youth
Worker
Dates
September
2010
-‐
present
St
Andrews
Ambulance
1st
Aid
Certificate
Responsibilities
Developing
activities
for
12-‐15
yr
olds,
supervising
and
mentoring,
health
&
safety
Member
of
the
PVG
Scheme
Company
Name
NEXT
People
Handling
&
Risk
Position
Sales
Assistant
Assessments
Certificate
Dates
October
2008
-‐
February
2011
Responsibilities
Providing
excellent
customer
service,
cash
handling,
Hobbies
&
Interests
training
new
staff
In
my
spare
time
I
volunteer
with
the
Seagull
Trust
as
a
crew
member.
I
also
enjoy
Company
Name
Arden
Adventure
Centre
listening
to
music,
going
to
Position
Assistant
Instructor
gigs
and
reading
Dates
July
2008
–
October
2008
Responsibilities
Supervising
activities,
ensuring
instructions
are
understood,
health
&
safety,
problem
solving
References
available
on
request
pg.21
18
University
of
Strathclyde
22
Example of a CV for part-time work Effective
CVs
and
Covering
Letters
Example
of
a
CV
for
part-‐time
work
Robert Allen
14 Glenview Drive, Stirling, FK8
08790 5366222
robertall@strath.ac.uk
Work Experience
Directline Insurance, Glasgow – Part-time Sales Agent June 2014 – present
Responsible for handling calls for new business enquiries and reaching challenging weekly sales
targets. Have developed excellent listening and persuasive skills and a confident and friendly
telephone manner. Recently trained to mentor new recruits to the organisation and to take on
supervisory duties in the absence of my line manager.
Each of these posts has given me a sound knowledge of excellent customer service, developed my
interpersonal skills, as well as tact and diplomacy. They also helped me to establish strong
leadership skills and an ability to motivate and encourage colleagues.
Education
MSc in Computer Aided Engineering Design 2014 – present
University of Strathclyde, Glasgow
A cover letter should make a good first impression as some employers will not read the CV if the
covering letter is weak – so be sure to think not only of the content, but also the final presentation:
• Address it to a named person and include the correct job title. If you do not have this
information, phone/email the organisation to request it. Not every company will give you this –
instead you could address it to e.g. ‘Head of Human Resources’, ‘Head of ‘X’ Department, ‘Chief
Engineer’ or ‘‘XYZ’ Department Manager’ as appropriate.
• As most letters are sent by email it is not necessary to sign your letter. Ensure your name is
printed at the bottom. Never at the top of the letter!
• Always double check the spelling and grammar. Always remain formal. Do not use contractions,
e.g. “don’t” instead use “do not”. NB: If you write to a named individual, close with “Yours
sincerely”. If you have to begin with “Dear Sir/Madam”, be sure to end with “Yours faithfully”.
• Use a positive closure - e.g. “I look forward to discussing my application with you in the
near future.” or “I would be pleased to enlarge on any aspect of my application with you in
interview”.
• Any special circumstances not covered in the CV may be mentioned, if you wish, in the body of
the letter - e.g. a health condition, special need, request for deferred entry.
The cover letter is most often incorporated into the body of the email. Ensure you follow the main
structure of a business letter. It is not essential that the postal address of the company is included
if sent by email. The CV is usually sent as an attachment to the email. Alternatively, you could send
the cover letter and CV as a single PDF document, with a brief message in the email.
20
University of Effective CVs
Strathclyde and Covering Letters
Highlight those aspects of your experience/qualifications which are most relevant to the job
and be sure to comment on the skills/qualities/abilities outlined in the job advert. Match the
information about you that is most relevant to the job here, showing the employer that you are
aware of the job requirements, your own strengths and how these ‘fit’. You need to give the
employer information about your knowledge, evidence of your skills and statements about your
quality as a candidate (how well you consider you match the post/organisation/industry). You may
wish to highlight them in the letter and offer evidence of them in the CV. (Using phrases like ‘As
you can see from my CV’ can encourage the employer to read more about you from your CV). The
covering letter is your chance to catch the employer’s attention!
You should indicate what attracts you to this job and this organisation/industry/field. This
demonstrates your awareness of the job / sector and your strengths in relation to them as well
as showing that you want to work for that particular organisation. It also shows your enthusiasm
and that you have done your research! Use the job advert, employer website and sector/industry
literature to help you write this part.
End on a positive note, perhaps reiterating your suitability for the post and your availability for
interview.
Say why you want to work for that particular organisation. Do some research beforehand and tell
them what attracts you to the organisation. Speak to the Careers Service information team if you
need help accessing company information.
NB: Don’t send out 50 identical covering letters without much thought, since employers tend to
recognise these ‘blanket’ or mail-merged applications.
Highlight what you have to offer, identifying the skills/experience which you feel are most relevant.
(See ‘When Applying to an Advertised Vacancy’.)
Let them know your current situation - i.e. when you will be available for work.
21
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
WHEN NETWORKING
Refer by name to the person who has put you in touch with the reader of your letter. As this is
not a “cold-call”, unlike the speculative enquiry, you must make the most of it. The reader may
need to be reminded of the origin of this enquiry e.g. ‘Having spoken to your Human Resources
Manager, George Anderson, at a recent Careers Service event at the University of Strathclyde, I was
encouraged to write to you regarding opportunities you may have for a Trainee Human Resources
Officer at your Glasgow branch”.
22
University
of
Strathclyde
26
Effective
CVs
and
Covering
Letters
Your
address
Town
Post
Code
Date
Name
Job
Title
Organisation
Address
Town
Post
Code
Dear
Mr/Mrs/Ms...
(or
–
only
if
you
cannot
get
a
name)
Dear
Sir/Madam
………………………………………………………………………………}
Introduction,
expressing
………………………………………………………………………………}
your
interest
in
the
………………………………………………………………………………}
vacancy.
……………………………………………………………………..}
a)
1
or
2
paragraphs
………………………………………………………………………………}
detailing
the
‘fit’
between
………………………………………………………………………………}
you,
the
job
and
the
………………………………………………………………………………}
organisation.
.................................................................................}
b)
Key
selling
points
in
.................................................................................}
relation
to
specifics
of
…………………………………………………………………….………...}
the
job
advert
..................................................................................}
..................................................................................}
Positive
closure
..................................................................................}
Yours
sincerely
(or)
Yours
faithfully
Signature
NAME
(Printed)
23
University
of
Strathclyde
27
Effective
CVs
and
Covering
Letters
pg.27
24
University
of
Strathclyde
Example of speculative cover letter Effective
CVs
and
Covering
Letters
8
Woodburn
Drive
Kilmaurs
Scotland
KA9
XZY
5th
December
2013
Professor
M.
Smith
HRB
Social
&
Public
Health
Sciences
Centre
University
of
Glasgow
Glasgow
G12
Dear
Professor
Smith,
I
have
recently
completed
a
Masters
in
Social
Research
at
the
University
of
Strathclyde
and
am
writing
to
you
to
ask
if
you
have
any
opportunities
for
a
committed
researcher
with
a
range
of
proven
research
and
analytical
skills,
and
an
interest
in
research
into
health
and
education
in
Scotland.
Throughout
my
studies
I
have
been
continually
intrigued
and
impressed
by
the
amount
and
quality
of
research
undertaken
by
the
Health
Research
Board,
and
in
fact
I
have
used
HRB
reports
in
both
my
undergraduate
and
postgraduate
dissertations
–
on
health
and
education
in
Scotland
respectively.
(Please
see
attached
CV
for
titles.)
My
MSc
in
Social
Research
has
equipped
me
with
a
sound
knowledge
of
key
quantitative
and
qualitative
research
methodologies
and
through
my
dissertation
I
gained
experience
in
in-‐depth
qualitative
interviewing,
having
interviewed
a
sample
of
20
education
professionals
active
in
the
west
of
Scotland.
I
have
developed
an
awareness
of
key
considerations
in
the
design
and
implementation
of
engaged
research
practices
and
I
worked
on
an
HRB
case
study
for
my
Social
Research
in
Practice
group
project,
analysing
and
evaluating
its
design
and
methodology.
I
have
also
become
adept
in
the
evaluation
and
analysis
of
data
using
both
practical
techniques
and
statistical
packages,
particularly
SPSS.
Having
worked
in
customer
service
roles
and
as
a
tutor
for
second
year
undergraduates
I
have
developed
excellent
communication,
interpersonal
and
listening
skills.
In
addition,
my
experience
as
a
supervisor
in
my
local
library
has
highlighted
to
me
the
importance
of
team
work
and
of
maintaining
clear
communication
and
co-‐operation
between
management
and
staff.
With
my
knowledge,
experience
and
interests
in
health
and
education
I
am
confident
that
I
would
be
a
valuable
addition
to
the
HRB
team
and
am
particularly
interested
in
working
on
research
related
to
the
'West
of
Scotland
Twenty-‐10
Study:
Health
in
the
Community',
either
on
current
research
or
on
analyses
yet
to
be
done.
I
am
available
to
start
work
immediately.
My
CV
is
enclosed
for
your
consideration.
I
will
call
you
at
the
beginning
of
next
week
to
discuss
any
opportunities
you
may
have
for
me.
Please
do
not
hesitate
to
get
in
touch
if
you
have
any
questions.
Yours
sincerely,
Graham
MacLeod
25
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
WHAT NOW?
Do not be tempted to simply copy one of our example CVs in the booklet. Develop your own style or
brand while following the advice outlined in the booklet. This is your unique document – make sure
it’s the very best you can you do!
Once you have done this, to the required standard outlined in the checklist opposite, you are
welcome to use our CV/Application Form checking service to get feedback on your document(s).
The Careers Service provides a number of other resources to help you put together an effective
CV (see p28). NB: The appointment with the CV Adviser should be towards the end of the process,
not at the beginning!
Meetings with CV Advisers take place at the Careers Service, level 6, Livingstone Tower.
Appointments can be booked on-line two days in advance at:
www.strath.ac.uk/careers/apply/yourcv/cvchecking
Make sure that you have a printed draft of your CV, covering letter or application form before your
appointment.
26
University of Effective CVs
Strathclyde and Covering Letters
CHECKLIST
Below is a short checklist to help you check that your CV is ready: place a ‘√’ on those that
have been completed. You may wish to use this to double-check that you have applied the key
advice for effective CVs before booking an appointment with a CV Adviser – bring the checklist
with you. Be sure to use it before you send your CV to a potential employer!
Layout:
Ù Are the main sections of my CV clearly laid out - is it easy to see Education, Work Experience
etc.? Is it easy to read?
Ù Does the running order of my CV make sense? (e.g. If you have relevant industrial experience,
is that highlighted before your part-time customer care jobs?)
Ù Has there been enough emphasis on my most relevant education - i.e. have I highlighted this
first (if this is my most relevant experience)?
Ù Have I mentioned my key university subjects/grades, projects, dissertations etc.? Used the
STAR technique?
Ù Have I made the most of my work experience? Have I described it in a way that reflects what I
have gained from it, and in particular what is appropriate to the job I am applying for?
Ù Does my Interests section give the reader an indication of what I gained from my interests - or
have I merely written a list?
Ù Have I included additional information that is relevant to the post or that would interest a
potential employer (e.g. positions of responsibility, driving licence, first aid qualifications,
additional courses or activities such as IT, customer care, outward bound etc.)?
Ù Have I mentioned references/referees (even just to say ‘References are available on request’)?
Overall Effect:
Ù Does my CV look good - is it ‘pleasing to the eye’? Would I pick it up from a pile of CVs and start
to read it?
Ù Have I presented the knowledge, skills and experience I can offer in relation to the job I am
applying for?
Ù Would I interview me for this job, if all I had were this CV to inform me?
27
University of Effective CVs
Strathclyde and Covering Letters www.strath.ac.uk/careers
Useful Websites:
• Careers Service website – Making Applications section: www.strath.ac.uk/careers/apply
(includes the online version of this CV guide).
• Prospects Website: www.prospects.ac.uk/links/appsinterviews
• Sorted Online Graduate CV Tutorial: www.agcasscotland.org.uk/sorted
Applying Abroad?
For help creating an international CV and help applying overseas use the following resources:
• Prospects Country profiles which include details of the application methods used in over 50
countries: www.prospects.ac.uk/links/countries
• A selection of books to help create CVs/resumes for other countries
• Going Global http://ewds.strath.ac.uk/goingglobal/login.aspx
The Careers Service would like to take this opportunity to wish you success in your job
search. Please refer to our website for details of all the services we offer.
www.strath.ac.uk/careers
28
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