RM SS
RM SS
RM SS
Would
another type of layout be better?
Store layout: Racetrack
The layouts include signage, wall graphics, lighting and furniture.
Signature black and white color palette of Shoppers Stop.
False ceiling has a grid of lights on the black finished mirror
Walls have LED
Elegant wooden furniture combined with black gloss
Dedicated space for mannequin clusters with high gloss black finish and LED lighting
Has the retailer employed any techniques for achieving greater space productivity, such as
using the cube, downsizing gondolas and racks, and minimizing non-selling space?
Space management is done the basis of Product Category −
o Profit builders
o Star performers
o Space wasters
o Traffic builders
Planogram was created, a pictorial diagram that depicts how and where to place specific
retail products on shelves or displays in order to increase customer purchases.
Personal Shopper Lounge shoppers Stop undertook a repositioning exercise to help
promote their in store premium offer ‘Personal Lounge’ to their First Citizen customers.
Fitting room concepts - A revamp of fitting rooms is designed to provide a more
pleasant experience for customers. We are enhancing the fitting room experience by
adding:
o Customizable lighting settings for different categories
o Richer textures and materials
o Attractive finishes
What method has the retailer used for organizing merchandise? Is this the best way?
Suggest appropriate changes.
What is Retail stores preparation and readiness towards customer sentiment impact of
COVID-19.
Suri (MD SS), was rejigging its store formats, putting a three-tier structure in place,
which would target the economy, mid-market and premium retail segments. Some stores
in Mumbai and Delhi were remodeled on these lines.
Top priority is to keep customers and employees safe during this time. During the
lockdown, SS was conscious of the control measures advised by the government. Post
lockdown, ramping up online and digital seems the obvious and SS were thinking
through their plans while all their teams are working from home on the back-end and
front-end plans for post-lockdown recovery, including how to extend safety measures on
a consistent basis.
All clothes and products are sanitized.
Stores ensure safety by promoting social distancing and following all the guidelines as
directed by WHO, the State, and Central Government