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    Pbe 1 Hci

    Uploaded by

    Arul Velan
    The document describes two situations involving user testing of computer systems. For the first situation, icons for a spreadsheet package will be tested with various types of users to measure the speed, accuracy, and clarity of icon recognition. Representative tasks like printing, formatting, and creating charts will be examined. The second situation involves testing a group decision support system used by a law firm. Representative legal tasks will be evaluated using a cognitive walkthrough with solicitors, assistants, and clients. Measurements will focus on the accuracy of information, audit trails of discussions, and potential for screen clutter or confusion. Both evaluations will involve having participants complete tasks while experts observe and provide feedback.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Pbe 1 Hci

    Uploaded by

    Arul Velan
    457 views3 pages
    The document describes two situations involving user testing of computer systems. For the first situation, icons for a spreadsheet package will be tested with various types of users to measure the speed, accuracy, and clarity of icon recognition. Representative tasks like printing, formatting, and creating charts will be examined. The second situation involves testing a group decision support system used by a law firm. Representative legal tasks will be evaluated using a cognitive walkthrough with solicitors, assistants, and clients. Measurements will focus on the accuracy of information, audit trails of discussions, and potential for screen clutter or confusion. Both evaluations will involve having participants complete tasks while experts observe and provide feedback.

    Original Title

    PBE 1 HCI

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    The document describes two situations involving user testing of computer systems. For the first situation, icons for a spreadsheet package will be tested with various types of users to measure the speed, accuracy, and clarity of icon recognition. Representative tasks like printing, formatting, and creating charts will be examined. The second situation involves testing a group decision support system used by a law firm. Representative legal tasks will be evaluated using a cognitive walkthrough with solicitors, assistants, and clients. Measurements will focus on the accuracy of information, audit trails of discussions, and potential for screen clutter or confusion. Both evaluations will involve having participants complete tasks while experts observe and provide feedback.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    457 views3 pages

    Pbe 1 Hci

    Uploaded by

    Arul Velan
    The document describes two situations involving user testing of computer systems. For the first situation, icons for a spreadsheet package will be tested with various types of users to measure the speed, accuracy, and clarity of icon recognition. Representative tasks like printing, formatting, and creating charts will be examined. The second situation involves testing a group decision support system used by a law firm. Representative legal tasks will be evaluated using a cognitive walkthrough with solicitors, assistants, and clients. Measurements will focus on the accuracy of information, audit trails of discussions, and potential for screen clutter or confusion. Both evaluations will involve having participants complete tasks while experts observe and provide feedback.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    JUN 2020

    DDTS3A
    PN NUR HAFIZA ABDIL RAHMAN

    01DDT19F1184 THAYAABARAN A/L MANICKAM


    01DDT19F1244 LINNGESWARAN A/L ATHITAN
    01DDT19F1051 VISNU NAIR A/L SURESH
    01DDT19F1072 VENOTTE A/L KUMAR
    01DDT19F1216 HARI HARAN A/L MURUGAN
    DFP 30033 HUMAN COMPUTER INTERACTION
    PROBLEM BASED EXERCISE 1

    SITUATION 1

    You are at an early stage in the design of the spreadsheet package, and you wish to
    test what type of icons will be easiest to learn.

    I. The technique used

     Heuristic evaluation

    II. The participants

     Accountants
     Students
     Office workers
     Secretaries
     Home users
     Academics such as lecturers, researchers and higher education students

    III. Representative tasks to be examined

     Printing spreadsheet
     Formatting the cells in spreadsheets
     Adding functions
     Sorting the data
     Generating graphs and charts such as bar graphs, line graphs, pie charts and
    more

    IV. Measurements that would be appropriate

     Speed of recognition
    Which means, how fast the participants is able to find out the right icons

     Accuracy of recognition
    Mening how precisely the users or the participants can recognise the icons involved
    in spreadsheets

     User-perceived clarity
    It means that how well the user is clear about each of usability of each of the icons

    V. Demonstrate outline plan for carrying out the evalution


    Evaluation made by testing all the participants involved with many examples of icons
    in different styles.
    SITUATION 2

    You have developed a group decision support system for a solicitors'


    office.

    I. The technique used


     Cognitive walkthrough

    II. The participants

     Solicitors
     Legal assistants
     clients

    III. Representative tasks to be examined

     Compensation claims
    Prerogative that demanded by an employee who was injured, disabled or suffering
    from illness in connection with work
     Plea bargaining
    an arrangement between prosecutor and defendant whereby the defendant pleads
    guilty to a lesser charge in exchange for a more lenient sentence or an agreement to
    drop other charges.
     Complex issues with different levels of expertise needed
    Any official based issues include various professionals

    IV. Measurements that would be appropriate

     Accuracy of information presented and accessible


     The level of truth of audit trail of discussion
     Clutter in screen which may cause confusion
     Confusion that due to participants speak one at a time in alternating turns

    V. Demonstrate outline plan for carrying out the evaluation

    Evaluate by having experts walk through the system when performing tasks. If there
    are any alteration or correction should be made, the experts commenting is a must
    in this evaluation .

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