Contents

Chairman's Message 04

Organizational overview and external environment

Corporate DNA 08
Corporate Information 10
Ownership Structure 12
Products and Services 14
Our Network 48
Our People 50
Competitive Landscape 50
Value Chain and Business Model 51
History of Major Events 52

Governance
Board of Directors’ - Profiles 58
Senior Management - Profiles 66
Shariah Board - Profiles 75
Senior Management and Internal Committees 77
Organizational Structure 80
Board Committees and Terms of Reference 82
Board Meetings and Attendance 86
Role of the Board of Directors 88
Annual Evaluation of the Board of Directors 89
Directors’ Orientation 90
Directors’ Training 91
Remuneration Policy Disclosures 92
Governance Practices Exceeding Legal Requirements 95
Diversity 96
Conflicts of Interest 97
Related Party Transactions 97
Record Management Policy 98
IT Governance Policy 98
Whistle Blowing Policy 100
Human Resource Management 102
Business Continuity Management 103

Corporate Social Responsibility

Corporate Social Responsibility 106
Social and Environmental Responsibility Policy 109

Performance and Position

Six Year Financial Summary 112
DuPont Analysis 122
Quarterly Performance Review 123
Highlights 124
Sensitivity Analysis due to Foreign Currency Fluctuations 125
No Defaults 125
Methods and Assumptions used in Compiling the Indicators 125
Share Price Sensitivity Analysis 126
Business Rationale for Major Capital Expenditure 127

Outlook
Forward Looking Statement 130
Sources of Information and Assumptions used for Projections and Forecasts 132


Strategy and Resource Allocation
Objectives 136
Strategies, Actions and KPIs 136
Achievement against the Strategic Objectives 138
Significant Changes in Objectives and Strategies 138

Stakeholder Relationship and Engagement

Stakeholders Engagement Process and Frequency 142
Investor Relation Section on Corporate Website 142
Steps to Encourage Minority Shareholders Participation in AGM 144
Shareholders’ Related Matters 144
Summary of Analyst Briefing 145
Issues Raised in the Last AGM 146
Statement of Value Added 147

Corporate Governance
Report of the Board Audit and Corporate Governance Committee 150
Auditors Review Report on Compliance with Code of Corporate Governance 152
Statement of Compliance with Code of Corporate Governance 153
Report of Shariah Board 157
Statement on Internal Controls 164
Date of Authorization of Financial Statements by the Board of Directors 165

Unconsolidated Financial Statements

Directors' Report 168
Auditors Report to the Members 192
Unconsolidated Statement of Financial Position 196
Unconsolidated Profit and Loss Account 197
Unconsolidated Statement of Comprehensive Income 198
Unconsolidated Statement of Changes in Equity 199
Unconsolidated Cash Flow Statement 200
Notes to the Unconsolidated Financial Statements 201
Annexures 278

Consolidated Financial Statements

Directors' Report 292
Auditors Report to the Members 301
Consolidated Statement of Financial Position 306
Consolidated Profit and Loss Account 307
Consolidated Statement of Comprehensive Income 308
Consolidated Statement of Changes in Equity 309
Consolidated Cash Flow Statement 310
Notes to the Consolidated Financial Statements 311
Annexures 392

Other Information
Consumer Grievances Handling Mechanism 406
Pattern of Shareholding 408
Branch Network 415
Code of Conduct 459
Jama Punji 461
Notice of the 26th Annual General Meeting 463
Forms of Proxy 469


 Chairman’s Message
Dear Shareholders,

On behalf of the Board of Directors, it is my privilege to present the Annual Report of Faysal Bank Limited for the
year ended December 31, 2020.

The year was disrupted by COVID-19 pandemic becoming a human, health, and economic crisis deeply affecting
the lives of many people around the world, including members of the FBL family, their relatives and friends. My
heartfelt condolences go out to all those who have lost loved ones during this difficult time.

Despite the challenges, the Bank remained steadfast and committed to its strategy of converting to a full-fledged
Islamic Bank. During the year the Bank converted 65 branches from conventional to Islamic and opened 21 new
Islamic Banking Branches and now has a network of 576 branches across the country, 500 of which are offering
Shariah compliant banking services making FBL one of the fastest growing Islamic bank to reach this landmark.
The Bank’s endeavor to be the leading Islamic bank in Pakistan was recognized by Global Islamic Finance
Awards with Best Emerging Islamic Bank 2020 and Pakistan Banking Awards with the Best Emerging Bank 2020.

The Bank is focused on providing state of the art services to its customers. To this end the Bank is investing
significantly in new technologies to provide best in class digital experience.

In terms of the financial performance, FBL countered the challenging circumstances with a three-pronged
strategy covering; spread protection through proactive portfolio management, reduction in cost of deposits
on the back of improvement in deposit mix and cost rationalization initiatives; focusing on new revenue and
innovative value propositions for sustainable non-funded income. The strategy adopted helped the Bank in
achieving targeted growth in revenue and profitability.

We, at Faysal Bank believe that our employees are our greatest
strength. In 2020, the Bank continued to invest in their training
and development as we firmly believe in developing capabilities
from within the organization. Islamic Banking courses were
conducted through in-house and external trainers to
institutionalize and reinforce our commitment towards the
transformation and provide career growth opportunities and
necessary knowledge to staff so that they may better serve
the customers.


Health, diversity and social inclusion are at the heart of Faysal Bank’s corporate social responsibility mission. We
can be proud of the way FBL has stood with the community during this COVID-19 crisis.

Looking ahead, the Bank will maintain its strategy of conversion to Islamic Bank while preserving and enhancing
stakeholder value. The Bank will continue with its growth and efforts to achieve our vision of becoming the
leading Islamic Bank.

I would like to thank the shareholders and valued customers for their trust in the Bank. I am grateful to the State
Bank of Pakistan and Securities and Exchange Commission of Pakistan for their guidance. I would also like to
express my appreciation to the Board of Directors, Shariah Board, the Management and employees of the Bank
for their hard work and contributions towards achieving the desired goals of the Bank.

Yours sincerely,

Farooq Rahmatullah Khan

Chairman of the Board

Dated: February 18, 2021


 Organizational Overview and
External Environment


Best Emerging Islamic Bank
Global Islamic Finance Awards 2020


 Corporate DNA
Our Vision Our Mission
Be the leading Islamic bank in Pakistan Achieve leadership in providing Shariah compliant
financial services, with customer care and
Our Values employee focus at the heart of our business ethos
• Our daily code of conduct is exemplified by eight together with innovation and technology being the
Core values: pillars of our growth.

Four threshold values-values at the heart of our Differentiator Values

brand Four differentiator values-values that set Values that set our brand apart
our brand apart
Passion
Threshold Values • We bring zeal and enthusiasm for banking to work
• Values at the heart of our brand • We are excited to provide customers with the best
or the best-suited
Integrity • We go the extra mile in legitimate, acceptable ways
• We are recognised by our reliability, credibility
and character Our Passion: Our Worth
• We believe in ethical, honourable, time-proven
principles of uprightness Responsiveness
• We stand for and abide by honesty, truth • We are receptive to the need for change and
and transparency improvement
• We are proactive and anticipate our customers’
Our Integrity: Our Identity needs and wants
• We act quickly to modify, adjust or prepare for
Respect new realities
• We hold our customers, investors and regulators
in high esteem Our Responsiveness: Our Distinguisher
• We uphold our customers’ rights to demand
efficient service Innovation
• We appreciate and respect our profession and, • We pioneer novel and more efficient ways to
above all, our Bank deliver solutions
• We are dedicated to a culture of improvement
Our Respect: Our Duty and modernization
• We stand for originality, in thought, in action and
Teamwork in belief
• We function as a team. Within functions, we
cooperate Our Innovation: Our Strength
• Between functions, we collaborate
• Together, we aim for excellence and leadership Compassion
in our chosen markets • Our concern for our colleagues, our customers, our
communities, and our country sets us apart
Our Team: Our Asset • To each other, we are a family
• For each other, we are a meaningful source of
Professionalism shared humanity
• We are proficient and efficient in all that we do
• We provide banking services knowledgeably Our Compassion: Our Gift
and skilfully
• We uphold regulatory obligations

Our Professionalism: Our Competence


 Corporate Information
Board of Directors
Mr. Farooq Rahmatullah Khan Chairman/Non-Executive Director
Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Vice Chairman/Non-Executive Director
Mr. Yousaf Hussain President & CEO
Mian Muhammad Younis Independent Director
Mr. Imtiaz Ahmad Pervez Non-Executive Director
Mr. Ali Munir Independent Director
Mr. Juma Hasan Ali Abul Non-Executive Director
Mr. Abdulelah Ebrahim Mohamed AlQasimi Non-Executive Director
Mr. Abdulla Abdulaziz Ali Taleb Non-Executive Director
Ms. Fatima Asad Khan Independent Director
Mr. Mohsin Tariq Independent Director

Board Audit & Corporate Governance Committee

Mian Muhammad Younis Chairman
Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Member
Mr. Juma Hasan Ali Abul Member
Mr. Ali Munir Member

Board Risk Management Committee

Mr. Imtiaz Ahmad Pervez Chairman
Mr. Abdulelah Ebrahim Mohamed AlQasimi Member
Mr. Abdulla Abdulaziz Ali Taleb Member
Mr. Yousaf Hussain Member

Recruitment Nomination and Remuneration Committee

Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Chairman
Mr. Juma Hasan Ali Abul Member
Mian Muhammad Younis Member
Mr. Ali Munir Member
Ms. Fatima Asad Khan Member

Board Strategy Committee

Mr. Farooq Rahmatullah Khan Chairman
Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Member
Mr. Juma Hasan Ali Abul Member
Ms. Fatima Asad Khan Member
Mr. Mohsin Tariq Member
Mr. Yousaf Hussain Member


Board IT Committee
Mr. Ali Munir Chairman
Mr. Abdulelah Ebrahim Mohamed AlQasimi Member
Mr. Abdulla Abdulaziz Ali Taleb Member
Mr. Mohsin Tariq Member
Mr. Yousaf Hussain Member

Shariah Board
Mufti Muhammad Mohib-ul-Haq Siddiqui Chairman Shariah Board
Dr. Mufti Khalil Ahmad Aazami Shariah Board Member
Mufti Muhammad Abdullah Resident Shariah Board Member

Syed Majid Ali Chief Financial Officer

Mr. Aurangzeb Amin Company Secretary & Head of Legal

M/s. A.F. Ferguson & Co, Chartered Accountants Auditors

M/s. Mohsin Tayebaly & Co, Advocate Legal Advisors

Registered Office
Faysal Bank Limited
Faysal House, St-02, Commercial Lane,
Main Shahrah-e-Faisal, Karachi-Pakistan
UAN : (92-21) 111-747-747
Tel : (92-21) 3279-5200
Fax : (92-21) 3279-5226
Website : www.faysalbank.com

Share Registrar
CDC Share Registrar Services Limited
CDC House, 99-B, Block-B, SMCHS,
Main Shahrah-e-Faisal, Karachi-74400
Tel : (92-21) 111-111-500
Fax : (92-21) 34326053
Email : info@cdcsrsl.com


 Ownership Structure

Faysal Bank Limited

Faysal Asset Faysal Saving

Management Limited 99.99% Growth Fund 21.54%
(Subsidiary) (Associate)

Faysal Asset Faysal Islamic

Allocation Fund 28.12% Stock Fund 37.64%
(Associate) (Associate)

Faysal Income
& Growth Fund 40.67%
(Associate)


 The "Group" consists of:

Holding Company

• Faysal Bank Limited

Faysal Bank Limited was incorporated in Pakistan in October 1994 as a public limited company. Its shares are listed
on the Pakistan Stock Exchange Limited. The Bank is mainly engaged in Conventional and Islamic Corporate,
Commercial and Consumer banking activities.

Subsidiary Company

• Faysal Asset Management Limited

Faysal Asset Management Limited (FAML) was incorporated in Pakistan in August 2003 as an unlisted public limited
company. FAML is a Non-Banking Finance Company (NBFC), licensed to carry out asset management
and investment advisory services. It currently manages various conventional and Shari’ah compliant open end
investment schemes.

Associates
The Group considers the following open end funds managed by FAML as its associates. The country of
establishment in respect of all of the below funds is Pakistan. Further, all the funds are individual open-end schemes
and have been established by execution of trust deeds between FAML and the Central Depository Company of
Pakistan Limited (CDC) as the Trustee.

i) Faysal Income & Growth Fund

The Fund has been categorised as an open end aggressive fixed income scheme.

ii) Faysal Islamic Stock Fund

The Fund has been categorised as an open end Shari’ah Compliant Equity scheme.

iii) Faysal Saving Growth Fund

The Fund is an open-end income fund and is listed on the Pakistan Stock Exchange Limited. The objective of the
Fund is to seek maximum possible preservation of capital and a reasonable rate of return via investing primarily in
money market and debt securities having good credit rating and liquidity.

iv) Faysal Asset Allocation Fund

The Fund is an open-end asset allocation fund and is listed on the Pakistan Stock Exchange Limited.

The objective of the fund is to provide investors with an opportunity to earn long-term capital appreciation
optimizing through broad mix of asset classes encompassing equity, fixed income & money market instruments and
any other instruments as may be allowed.


 Products & Services
Consumer Finance

Unsecured Business
• FBL Credit Card encapsulates the Chip & Contactless Technology combined with our exquisite Instant Reward
Redemption program. It carries unmatched features that provide enhanced purchasing power and worldwide
acceptance. Our customers can monitor credit card transactions through instant SMS facility and avoid any
misuse of their credit cards. We are offering wide range of cards to cater the different requirements of our
esteemed clientele. i.e. Velocity & Blaze: entry level financial tools to build engagement & replace cash. Titanium,
Platinum & World: fully loaded cards with rich benefits, targeting the Premium segments. These cards also offer
financial and payment flexibility through Perfect Installment Plans at 0%, request for a Banker’s cheque through a
Dial a Draft option or even takeover of balances from other banks cards. Bill payments can be done via a number
of options including Cash, Cheques, Internet and Mobile banking. Customers can also make payments through
other banks Internet Banking, Mobile Banking and ATMs.

• FBL Credit Card offers not only instant SmilePoints (rewards) redemption, delicious discounts at your favorite
eateries, Local & International offers to amplify your lifestyle, but also earns you double SmilePoints (rewards)
every time you conduct an international transaction.

• To witness prompt growth in ENR and increase acquisitions, a Discounted Rate Campaign for Personal
Installment Loan was launched for all new solicitations. Despite the pandemic outbreak, the campaign showed
commendable performance. An increase in volume was observed by 57% in the 1st quarter 2020 as compared
to the same period last year.

• In the 2nd quarter, under the financial distress of COVID 19 pandemic, approximately 1,000 existing PIL
customers booked on floating rate were offered KIBOR early resetting effective from May 2020. This was done in
order to pass on the benefit of the reduced KIBOR to the customers.

• Faysal Takmeel was launched as First Unsecured Shariah Compliant product under the Islamic Product structure
of Musawamah. This is an end user defined program whereby eligible masses have the option to pick and
choose home improvement products from a bouquet of leading brands. The selected products will be financed
through Faysal Takmeel at attractive and affordable, easy fixed monthly installments.

• Faysal Bank has introduced Laptop Financing for Students under the Faysal Takmeel Financing product which
will be offered to parents/guardian of the students / working students in order to provide laptops and bundle
offers that will help students to perform their academic activities in a hassle-free way.


 Secured Business
• Despite the COVID-19 Pandemic, Faysal Car Finance successfully maintained and balanced ENR in the year
2020 in comparison with same period last year.

• To increase acquisitions and to capitalize in the current market, Faysal Car Finance promoted its PaySmart
feature through digital platforms which resulted in 1000+ leads in a span of a week reflecting customer interest.

• As a result of commendable performance of the Audi Rate Break Campaign in 2017, Faysal Car Finance
relaunched its promotional campaign for newly launched Audi e-tron and other Audi Variants providing rate break
to all Audi customers. This campaign is beneficial for overall sales increase and building brand equity for Faysal
Car Finance in the segment of high profile customers.

• In order to acknowledge the dedication and courage portrayed by our Doctors and Paramedics Staff in this
unprecedented crisis, Faysal Car Finance launched “Principal Payment Holiday and Free Life Takaful Coverage”
campaign solely for this particular segment as a token of appreciation. Under this campaign the customer was
provided with a number of benefits including 1st year principal payment holiday and more importantly Free Life
Takaful coverage of up to 5 Million valid throughout the financing tenure.

• To capitalize the market and increase acquisitions, Suzuki ‘SAVE BIG’ Campaign was launched providing
customers with discounted pricing and takaful rate on all Suzuki variants along with Free Registration and
one-year maintenance on Alto AGS, WagonR AGS and VXL.

• Faysal Tabeer was launched under Low Cost Housing Scheme supported by Government of Pakistan and State
Bank of Pakistan offering Housing Finance facility at affordable rates to meet customer residential needs.

• Faysal Islami enters in a strategic alliance with Zameen.com, Pakistan’s largest real estate online portal to provide
Free Real Estate Advisory to Faysal Home Finance and Low Cost Housing customers ensuring smooth
processing and a complete home finance solution.

Products and Services offered by Consumer Finance include:


 Credit Cards
Get the Most out of Life with a Faysal Bank Credit Card!

Faysal Bank welcomes you to the world of convenience and flexibility. Our wide range of credit cards is designed
to ensure matchless services and discount offers every time you travel, shop, and dine out. Reward yourself with
our premium privileges to complement your lifestyle!

• Complete credit card product suite Velocity, Blaze, Titanium, Platinum & World

• Amazing Lifestyle and Flavours discount programs

• Instant Reward redemption at partner outlets

• 0% installment Plans

Faysal Bank Credit Card is a convenient payment tool to match consumer lifestyle and fulfill a variety of financial
needs from making a long awaited purchase to making daily expenditures such as fuel and groceries.

Faysal Flexi Credit

The Power to Maintain Life’s Momentum!

Faysal Flexi Credit lets you enjoy yourself while we take care of all your rainy days. It is your personal line of credit;
quick money when and where you want it! Flexi Credit is your one stop payment shop that takes care of all your
financial needs, your aspirational needs and unplanned expenses. Flexi Credit is the most convenient, flexible,
economical and easy-to-use loan facility designed to suit your needs and gives you the power to control your
finances. It brings you a variety of features that provides you the spending convenience you deserve.


Faysal Bank – Platinum Credit Card

The Best Things in Life

Come Out of The Blue


 Personal Installment Loans
Har Khwahish Possible!

Make your dreams come true with Faysal Personal Installment Loan. Now you can get a loan starting from
PKR 50,000 and pay easy installments, as low as Rs. 1,500 a month. So it’s time to fulfill your wishes as now
all is possible.

Upgrade your lifestyle: Get what you want, may it be home appliances, a brand new watch or a smart phone.

Long awaited vacations: Choose an ultimate destination and travel around the world with your loved ones.

Educational expenses: Pay for your child’s education or enroll yourself for advanced studies or
professional certifications.

House renovation: Build the house of your dreams by remodeling and enhancing existing spaces in the house.

Unexpected expenses: Take care of your unexpected expenses as well as consolidate your debt or outstanding
bill amounts.

Spend with ease: Enjoy complimentary current account facility and a Faysal Pocketmate Visa Debit Card for
cash withdrawal and shopping worldwide and much more.

Faysal Bank offers Loan Top Up/ Enhancement facility to its existing Personal Installment Loan customers,
a facility where you can avail an additional loan on your existing PIL amount based on your current income,
Debt Burden Ratio (DBR) and repayment history.

Faysal Takmeel
Ab dil ki kyun taalain!

Live a life of upgraded luxury with Faysal Takmeel, a Shariah compliant facility through Musawamah financing.
Now you can choose the best in consumer durable goods such as home appliances, room décor, air
conditioners, TVs, laptops, motorcycles and others through easy, fixed monthly installments and change the
way you live, today!

Faysal AutoCash
The cash is yours and so is your car!

Faysal AutoCash is an opportunity to avail a personal loan against your car’s worth to fulfill any financial needs for
up to 5 years. This product best suits today’s customer as it helps borrow money when in need of funds against
the value of their vehicle.

Car Finance
Drive your Dream Car Today!

Now drive your dream car today with Faysal Car Finance. A facility extended to individuals based on the
principles of Diminishing Musharakah for purchase of new as well as used vehicle(s). Choose from a range
of vehicles available locally as well as imported.


Faysal Car Finance

Drive Your Dream Car Today


 Home Finance
We help you unlock your dreams!

A Shariah compliant product based on the principles of Diminishing Musharakah which allows to Buy, Build or
Renovate your dream house on competitive pricing with quick processing and easy documentation.

Trade
Faysal Trade Products (Under Conventional line):

Faysal Bank provides all types of funded & non funded trade finance facilities to its clients. This includes opening
of all types of L/Cs, advising, confirmation, discounting of L/Cs, documentary collection, bill discounting and
issuance of bank guarantees. Faysal Trade Products provide a wide range of standard as well as tailor-made
products and solutions to trade customers from all walks of life. It includes:

• Export L/C Advising & Confirmation services

• Export Bills for collection

• Export Advance payments

• Export bills Negotiation

• Export Bill Discounting

• Local Bill purchase & Invoice Discounting

• Pre-Shipment and Post-Shipment Short Term financing

Faysal Barkat offers following Trade services

Faysal Barkat offers a wide range of import and export services to effectively manage customer’s local and global
supply chain needs and provides them a competitive edge. These facilities extend for both raw materials to fixed
assets. Services that are offered include:

Export L/C Advising

Faysal Barkat offer Export Letter of credit Advising to existing and non-customer enabling exporters for onward
negotiation their export documents. Enjoy greater security and convenience with Faysal Letter of Credit Advising.
We authenticate your inbound Letter of Credit, providing you with assurances that it comes from a genuine
source. We also offer greater convenience by notifying you upon its arrival.

Bill for collection under Export

Faysal Barkat offer services for handling export bills on collection basis to our client & facilitate the flow of
payment with our Outward Bill Collection. We act as a professional agent to collect payments from the buyer’s
bank on customer’s behalf.

Currency Salam (alternate for Export Discounting)

Faysal Barkat offer Currency Salam for the exporters to improve their cash flow which allows the exporters
immediate credit to their accounts while waiting for payment from the issuing bank. Our experts check export
documents and if the documents are in order, customers can convert receivables into cash quickly and easily.


Faysal Home Finance

We Help You
Unlock Dreams


 SBP Refinancing Schemes for Short Term/Long Term Financing

Short Term Working Capital Finaning Facilities

Export Pre-Shipment and Post-Shipment financing on Islamic modes of financing (IERS Part I & II):
Offers refinance facilities to Customers with an aim to support industrial growth and exports with the ultimate
objective of promoting overall economic development of the country. SBP introduced special schemes under
its refinance window to ensure adequate supply of financing at subsidized rates.

Financing is available to direct exporters including manufacturers, trading companies, new exporters
and indirect exporters. Financing can be availed at pre-shipment and/or post-shipment stage against
firm export contract/LCs.

Islamic Refinance Scheme for Working Capital Financing of Small Enterprises and Low-End Medium Enterprises

The Islamic Refinance Scheme for Working Capital financing of Small Enterprises and Low-End Medium
Enterprises (IWCF) has been offered to Small and Low-end Medium Enterprises to cater the working capital
requirements of exporters.

Long Term project financing under Islamic mode of financing

Islamic Long Term finance facility (ILTFF):

Faysal Barkat offers Long Term project finance facility namely Islamic Long Term Financing Facility (ILTFF)
for Imported and Locally Manufactured New Plant & Machinery to promote export led industrial growth in
the country.

Islamic Financing Facility for Renewable Energy (IFRE):

Faysal Barkat has introduced the Islamic Financing Facility for Renewable Energy (IFRE) to facilitate and support
the energy sector of the country via new and alternate energy projects to fulfill the individual and industry need of
the energy. Financing under IFRE shall be available for power projects / installations using alternative / renewable
energy sources (solar, wind, hydro, biogas, bio-fuels, bagasse cogeneration, and geothermal as fuel).

SBP Re-Financing Facility for Storage of Agricultural produce

Financing is available for local purchase/import of new plant & machinery/new generators used in Silos,
Warehouses & Cold Storages facilities for storing Agricultural produce.

Islamic Refinance Facility for Modernization of SMEs

The Islamic Financing Facility for Modernization of SMEs (IRFMS) is the local currency financing shall be available
on long-term basis for purchase of new imported/ local plant & machinery for BMR of existing units and setting
up of new SME units.

SBP Refinancing Facilities Under COVID

Temporary Economic Refinance Facility (TERF):

Faysal Barkat offers Long term finance facility for purchase of new imported and locally manufactured plant &
machinery for setting of new projects/existing units BMR.


 Refinance Facility for Combating COVID – 19 (RFCC):
Long term finance facility for purchase of new imported and locally manufactured medical equipment to be used
for combating COVID-19 and/or civil works for setting up of isolation wards. All hospitals and medical centers
registered with respective provincial/federal agencies / commissions engaged in controlling and eradication of
COVID-19 will be eligible under the facility.

Refinance Scheme for Payment of Wages & Salaries to the Workers &
Employees of Business Concerns
The Scheme aims to finance wages and salaries of permanent, contractual, daily wagers as well as outsourced
employees of existing as well as new borrowers of banks and DFIs for the months from April 2020 to September
2020. Government Entities, Public Sector Enterprises, Autonomous Bodies and Financial Institutions are not be
eligible under this Scheme.

Bank Guarantee
A bank guarantee issued at the request of a customer may be defined as an obligation of the issuing bank to pay
a sum of money in the event of non-performance or non-fulfillment of stated obligation by its customer. The
guarantee is a separate obligation independent of the principal or the contractual relationship between the
creditor and the principal debtor. Bank Guarantees are generally payable on first demand from the beneficiary
made within the validity of the guarantee.

FBL offers the facility of issuance of guarantees to its customers generally in the following forms:

1. Bid Bonds (GBB)

A Bid Bond substantiates the financial standing of a person submitting a bid. It is issued in connection with
submission of a tender for supply of goods or services and its normal characteristic is an undertaking to pay to
the beneficiary a fixed amount, generally a small percentage of the total value of the Order, within a stated period
on his simple written demand if the applicant withdraws his obligations after acceptance of his bid.

2. Performance Guarantee (PBG)

In a performance guarantee the Bank undertakes on behalf of a customer to pay a fixed amount, generally a
higher percentage than the Bid Bond, in case the customer fails to discharge his obligations under a particular
Order or contract. Upon issuance of Performance Guarantee the Bid Bond issued earlier for the same contract is
returned and cancelled.

3. Advance Payment Guarantee (GAP)

Contracts, particularly those awarded by government departments, agencies and autonomous bodies such as
Water and Power Development Authority (WAPDA), Karachi Electric Supply Corporation (KESC) etc., sometimes
provide for an advance payment to be made to contractors for purposes such as mobilizing manpower, material,
and equipment and infra-structure facilities on site. In order to obtain this payment, the contractor is required to
produce an advance payment bank guarantee. This advance payment is generally deducted proportionately from
proceeds paid to the applicant for work done during the contract period.

4. Shipping Guarantees (SGS & SGU)

A shipping guarantee is required by a customer (importer) when the ship carrying the consignment reaches the
port of destination and discharges the goods before the Bills of Lading & other shipping documents are received
at importer’s bank.


5. Financial Guarantee – Others (BGO)
Bank guarantees whose main characteristic is that it is an undertaking by the issuing bank to meet any claim
from the beneficiary up to a fixed sum on simple demand stating that the named customer, on whose behalf the
Guarantee is issued, has defaulted in timely payment or discharge of his specified liabilities. Other financial
guarantees may be issued for the release of Retention money to the contractor before completion of a contract.

6. Financial Guarantee - Financial Institutions Outside Pakistan (FGT)

A Guarantee to Financial Institutions outside Pakistan in the shape of a Bid Bond or Performance Bond issued by
the Bank on behalf of customers dealing in exports, an Engineering or consultancy firm etc. to make good a loss
incurred by the beneficiary abroad as a result of non-fulfillment of the contract obligations by the applicant within
the specified period.

7. Financial Guarantee - Financial Institutions within Pakistan (FGT)

A guarantee issued in favor of a financial institution within Pakistan to make good on first simple demand a
default of the customer due to non-repayment of the finance extended by the financial institution within the
specified period as incorporated in their mutual agreement up to a fixed sum.

Imports

1. Letter of Credit
A Letter of Credit is an obligation taken by a bank (as the issuing bank) on behalf of a buyer of goods & services
(the applicant) to pay a certain sum of money to the seller of such goods & services (beneficiary) if the documents
called for in the letter of credit are presented strictly in compliance with the terms and conditions of the Letter of
Credit.

Letters of Credit activities are presently governed by International Chamber of Commerce Uniform Customs and
Practices for Documentary Credits Publication No. 600 (2007 revision).

2. Documentary Collection
Documentary collection is a form of trade finance in which an exporter is paid for its goods by an importer after
the two parties' banks exchange the required documents. The exporter's bank collects funds from the importer's
bank in exchange for documents releasing title to the shipped merchandise, usually after the goods arrive at the
importer's location

3. Import Advance Payment

Advance payment is a payment method in which the price of goods is collected in advance prior to the shipment
of the goods which are subject to import and the exporter ships the goods, the payment of which is already
made, to the importer later on.

4. Open Account
An open account is an arrangement between a business and a customer, where the customer can buy goods
and services on a deferred payment basis. The customer then pays the business at a later date.

5. Import Financing
Import financing is a specialized Trade Finance Solution used to finance the purchase of goods which are being
exported from one country for the purpose of being imported into another country.


 Corporate Banking
Faysal Bank’s Corporate & Investment Banking Group (CIBG) is fully geared to meet the challenges of the
dynamic economic environment in Pakistan. Our aim is to fuel growth and progress by filling in the role of financial
advisors and financiers by providing a range of diverse financial services (including tailor made solutions) to
corporate clients by partnering with them and build long term sustainable relationships.

Our in-house expertise of product specialists is well versed in providing financing solutions to meet our
customer’s credit, trade, foreign exchange, investment banking and various other business requirements in a
hassle free, effective and efficient manner across a diverse range of industries.

Financing options include working capital loans, term loans, trade based finance services (letters of credit, foreign
& local currency trade bill discounting, guarantees, import & export loans and Export Refinance and Long Term
Finance), financing under SBP schemes and furthermore, depository options are also offered under various
schemes.

It also includes arrangement of cross border trade confirmations and trade related commercial & country risk
syndications. Our onshore specialized trade services include supply chain solutions for our corporate customer
base, including vendor/ supplier & distributor focused structured trade financing solutions.

Our Corporate Banking relationship teams also liaison with Treasury, Cash Management, Trade, Investment
Banking and Consumer Banking departments to develop and deliver offerings that are used across diverse
businesses.

Investment Banking
FBL offers full suite of Investment Banking services ranging from equity & advisory, syndications and debt capital
markets to Project and structured finance. FBL’s Investment Banking works in close coordination with Corporate
and Retail Banking to facilitate their clients with its services.

• Project & Structured Finance (PSF)

Project & Structured Finance team provides advisory and debt arrangement services for structuring and financing
of long-term greenfield and brownfield projects on non-recourse or limited recourse basis. The PSF team offers
advisory, structuring, execution and monitoring services for projects of national and strategic significance.

• Syndications & Debt Capital Markets (DCM)

The Syndications & Debt Capital Markets team offers a variety of highly customized products to a diverse set of
customers as per their needs. These requirements may include medium to long-term financing for capital
expenditure, capacity expansion and mergers & acquisitions.

FBL’s DCM team also enables credit risk distribution with other financial institutions through syndicated financing
arrangements along with speedy access to local and offshore debt capital markets.

• Equity & Advisory (E&A)

Our E&A desk provides sell-side and buy-side advisory on merger & acquisition (M&A) transactions, facilitates in
business valuations & price discovery along with providing access to equity capital markets. This includes
underwriting services for initial public offerings (IPOs), right shares etc. Moreover, FBL has also acted in its
capacity as the Bankers to the Issue (BTI) for various transactions


 Agri Banking

Faysal Khushaal Kisan Scheme offers

Production Loans to meet
• Cost of agri inputs (seed, fertilizer, pesticides, diesel, labor), storage, transportation and other working capital
requirements of crop farming, orchards, nurseries, Vegetable farming, floriculture etc.

Development Loans to finance

• Farm Power (tractors, combine harvesters, threshers, alternate energy installations including solar energy
plants etc.).

• Farm Machinery and Equipment (Ploughs, Cultivators, laser levelers, processing machinery,
tunnel structures etc.).

• Farm Transport (Pickup, trailers, mini trucks etc.).

• Farm Irrigation (Installation of tube wells and Solar Pumps, turbines, power lines, transformers, sprinklers,
drip irrigation systems, lining or alignment of water channels etc.).

• Land improvement (land leveling, clearance of jungle and land reclamation etc.).

• Godowns, Silos and Cold Storages (cost of construction, machinery and working capital requirements).

• Working capital requirements of Seed Processing Units.

Financing to meet needs of

• Dairy Farms (cost of sheds, milking animals, feed, medicine and other working capital requirements).

• Livestock Farms and Feed Units (cost of animal sheds, feed, medicine and other working capital requirements).

• Poultry Farms and Feed Units (cost of poultry sheds, machinery, equipment, chicks, feed, medicine and other
working capital requirements).

Fish Farms (cost of fish ponds, tube wells, fish seed, feed and other working capital requirements).

Cash Management
FBL offers full range of Cash Management services aimed at enhancing clients’ liquidity position, reducing
operational cost and improving financial control via accurate and timely reporting.

OTC Collections
All cleared funds received at our branches automatically sweep into collection account for onward credit to main
designated account, backed by comprehensive MIS and support unit to ensure quick processing and attend
queries on priority.

Cash/Cheque Pick-up and Delivery

In conjunction with leading CIT (cash in transit) companies and courier services in Pakistan, we successfully
process cash pickup / delivery requests from client’s location(s), as per requirements.


 Right Issue/IPO/Bonus Shares Tax Collections
Our entire branch network spread across 100+ cities nationwide are tagged for the collection of Right Shares/IPO
application and Bonus Shares Tax collections. Funds received are credited in the designated account of client.

e-IPO processing
This initiative launched in collaboration with CDC and 1Link is a state of the art facility which uses our Internet
Banking/Mobile and ATM platform to provide our customers convenience to apply for Equity/Share applications
through these channels without standing in queues at branches and without any restriction of banking hours.

Phone Banking (IVR)

Our Phone Banking agents are available to facilitate clients for routing their distributor/ franchisee collection,
maintaining accounts with the Bank, and any other related query.

Standing Instruction via Debit Authority (SIDA)

This product allows your distributors/dealers to issue one time Standing Instructions to FBL, authorizing FBL
to debit their account with designated FBL branch(s), whenever stocks/goods are released and invoices are
raised by you.

E-Collections
We provide e-collection via ADC channels, such as Internet Banking, Mobile Banking and ATMs. It allows quick
and easy receipt of funds, eco-friendly due to paperless receivables & immediate transfer.

Payment Orders (PO) – payable at any FBL branch in Pakistan, delivery / dispatch arrangements

Internal Transfer – real time transfer to FBL account holders

Inter Bank Funds Transfer (IBFT) – Bulk transfers to other bank accounts, immediate reflection in account

Real Time Gross Settlement (RTGS) processing – paperless instructions processing via cash link

Dividend Payouts
FBL provides a complete and comprehensive dividend solution to customers, from printing of dividend warrants
to dividend delivery to the customers and their subsequent encashment though FBL branches.

Payroll Proposition – Paycheq Plus

This tailor-made solution to suit your organization and employees’ everyday banking and lifestyle needs,
enhances productivity of your employees by bringing banking to their workplace. Paycheq Plus payroll
proposition is available in both variants: Conventional & Islamic Banking.

Home Remittance
FBL has state of the art solutions to manage home remittances, and a constantly increasing number of global
relationships. FBL home remittance beneficiaries may receive payments sent by our dedicated partners via the
following payment modes:

• Cash-over-Counter payments for walk-in customers at Faysal Bank branches

• Instant Account Credit to Faysal Bank Ltd account holders

• Instant Account Credit to 1Link member bank account holders through IBFT

• Same Day Account Credit to other bank account holders via PRISM / RTGS


 Treasury
The focus of our Treasury Department is predominantly client centric where we use extensive experience and
expertise in providing balance sheet solutions to our vast and diverse client base by offering a wide range of
Fixed Income and Foreign Exchange products.

Faysal Bank takes pride in also providing the first of its kind online trading platform “Faysal – Self invest” wherein
our Faysal digibank customers have the opportunity to manage their own Government of Pakistan Securities
portfolio with Faysal Bank. Faysal – Self Invest enables customers to experience end to end process of Investors
Portfolio Securities services from IPS account opening to transacting in Government Securities on real time basis.

Commercial & SME

Financing Facilities

1 Overdraft – Running Finance

Running finance or overdraft facility is a short term finance provided to customers to fulfill their working capital
needs by allowing withdrawals from their account in excess of the credit balance, maintained with the Bank.

2 Pledge Financing
The pledge financing facility is offered to customers against delivery of goods to the Bank. The goods are held as
security and are placed under the custody of the Bank’s approved Mucaddum. Drawing power is determined on
the basis of value of the goods placed under pledge along with stipulated margin.

3 Long Term Exposure

Long Term finance facility (LTF) is offered for financing fixed assets like immovable properties i.e. land and
buildings, machinery, vehicles etc.

Trade Facilities
In order to facilitate trade business of SMEs, FBL offers a number of products to its customers:

a) Letter of Credit – Foreign & Inland

FBL offers to issue letter of credits (LCs) on behalf of SME clients for routing their imports through the Bank. Sight
& Usance are two of the main types of LCs offered to the customers.

b) Finance against Imported Merchandise (FIM)

FIM is a short term facility offered by FBL to the importers for retirement of Sight-LC. The facility is given against
the pledge of imported goods. FIM is settled thorough release of pledged goods against gradual or lump sum
payments made by borrower.

c) Finance Against Trust Receipt (FATR)

FATR is a type of import financing offered to FBL customers. In FATR deals, the imported goods are released to
the importer on the basis of a trust receipt. This is a short term facility for financing imported goods.

d) Export Finance Facilities

The exporters usually require financing for production and supply of goods as per their contracts with the buyers.
In order to support the export business, Bank offers Pre & Post Shipment financing (own sources), SBP
Refinance (Pre/post) and bill discounting facilities.


e) Pre-shipment (own sources)
Pre-shipment Finance or ‘Packing credit’ is offered to exporters for catering their financing needs for purchasing,
processing, manufacturing or packing of goods prior to shipment.

f) Post shipment (own sources)

Post-shipment (own) is the financing facility offered to manufacturers and exporters of goods after shipment of
goods till the date of realization of export or local proceeds.

g) Export Refinance Finance Facility under SBP

As per directives from State Bank of Pakistan, FBL offers Export finance facility under SBP ERF scheme to
support export oriented companies. Both pre-shipment and post shipment finance facilities are available at
subsidized rates communicated by SBP.

h) Bank Guarantees
Different types of guarantees like Bid Bonds, Performance Bonds and guarantees against advance payments are
offered by FBL.

Digital Banking

Digi Mall
To adapt and cater to the demands of a fast changing world, where shopping is limited due to Covid or due to
lack of access or choice (such as in semi-urban and rural areas), FBL has launched DigiMall, an online payment
platform whereby FBL customers can shop for thousands of products & services using their accounts and cards
for products such as mobile phones, appliances, fashion etc. on full payments and instalments.

We envision making Pakistan’s ecommerce & digital payment’s system more secure, smarter and build customer
experience and confidence in performing financial transactions digitally.

Internet Banking
Faysal Bank provides a cutting-edge Online Internet Banking Platform to deepen its Digital Banking imprint in the
world. FBL Internet Banking is equipped with a robust security system & a user-friendly Interface allowing millions
of users, the convenience to manage their accounts and avail all the Banking facilities remotely.

Mobile Banking
As the world transitions into Digital Banking, Faysal Bank has proved itself to become one of the major Banks
providing Digital Banking Services. Faysal Digibank App provides a secure and convenient way to Transfer Funds,
Inquire Balance, Pay Bills, conduct Mobile Top-ups, View Mini-Statements, and the newly added features of QR
Payments & Virtual Cards. The application provides a variety of new fields to explore in the Digital World for its
users, which amount to 100,000 + downloads of the App on both Android Play Store and App Store (IOS). Stay
tuned for more updates & exciting features of the App.

Faysal Bank ATMs

Faysal Bank offers simple and convenient access to your bank accounts around the clock. You can enjoy the
Faysal Bank ATM services including cash withdrawals, fund transfers (Internal & Inter Bank), Bill payments and
various other request services.


 Faysal SMS Alert
Faysal SMS Alerts, a service that enables you to keep track of your transactions. You can receive real-time SMS
updates for transactions conducted on your account to stay on top of your finances with confidence. SMS Alert
facility is offered on all transactions conducted in branch by customer and the Bank.

Faysal E-Statement
Faysal e-Statement facility enables you to view your Credit Card and accounts activity along with your Debit Card
activities 24 hours a day, 365 days a year from anywhere in the world.

Faysal Bank offers e-statement on Daily, weekly, fortnightly, monthly and half-yearly periods. The facility is secure,
convenient and free of cost.

Digibank Virtual Cards

Faysal Digibank Virtual Card is a digital stored-value card that allows you to make online e-commerce purchases
worldwide. Faysal Digibank Virtual Card, powered by MasterCard, can be generated instantly by customer
through Faysal Digibank Internet Banking. It works as a reloadable and / or a one-time usage stored-value card,
where you can select your card limits.

Call Center
Faysal Bank contact center aspires to be the best in class, efficient and an optimized contact center. It offers
a wide range of transactional and inquiry based services to its customers. There are 2 independent functions
operating within the contact center – Inbound and Outbound.

Inbound Function
Faysal Bank Inbound Unit is providing 24/7 non-stop services to the bank’s customers through 2 dedicated
UAN numbers.

1. 111-06-06-06 – General Banking Customers

2. 111-11-71-71 – World Card & Platinum Credit Card Customers

The overall call volume of Inbound Center has reached to 2.2 Million+ per year whereas the average per month
call volume is 190,000+ calls. The center provides wide range of services including inquiries and request
management i.e. Financial, Non-financial requests & complaints logging. Approx. 120+ requests of different
products are processed through Inbound Unit with an average volume of 55,000+ transactions each month.

Outbound Function
The outbound function has a sub division into Business Development Unit and Tele Sales Unit - involved in driving
sales and revenue for the bank through outbound calls to the ETB and NTB customers.

Key business areas of Outbound function are listed below:

• Consumer Finance ENR buildup: 3 Billion+ ENR buildup on Credit Card & FFC Product

• Bancassurance: 115 Million+ Premium generation on small ticket size of bancassurance policies

• Value Added Services: SMS Alerts: 60,000+ | Supplementary Credit Card: 2,500+ | Credit Card/FFC
Retention: 12,000+

• Tele Sales Unit: NTB acquisition of 800+ Credit Card and FFC


Retail Banking

Conventional Banking
Conventional Deposit Products
Our Deposit Products have been designed to offer an array of services and benefits for customers with a reach of
over 565 plus network of branches nationwide. We believe in offering innovation, accessibility, quality service and
ease to our customers to meet their individual and business banking needs. From simple banking solutions,
transactional convenience to high value investments, you can choose an account that best suits your
requirements.

Current Deposit Accounts

Our Current Accounts help you manage your financial transactions with convenience. With free online transaction
facility and a host of fee waivers on maintaining certain balances, our Current Accounts are designed to give you
maximum flexibility and easy access to your funds through our online branches, ATM network and through Faysal
Digibank at all times.

Savings Deposit Accounts

Our Saving Accounts are there to provide you with attractive profit rates through a tiered structure to give you the
best out of your savings. Gain full access to your funds anywhere, anytime via online branches, alternate
distributions channels like ATMs, Faysal Digibank and a variety of debit and virtual cards.

Term Deposit Products

Our Term Deposit Account product is the ideal solution to save while earning high returns. It offers you a choice
of multiple tenure options for your investment so that you can earn attractive guaranteed returns with
convenience and flexibility.

Our conventional products include:

Business First Account

Faysal Business First provides a suitable solution to business individuals, with business across multiple cities,
with need to conduct frequent transactions. With Faysal Business First you can now enjoy a host of free services
and protection benefits. Business First also helps account holder in conducting intercity transactions as well as
using other financial instrument free of cost.

Sahulat Current Account

Faysal Sahulat Current Account addresses your need for instant access to your account from any branch of
Faysal Bank nationwide. There is no limit on the number of transactions you can make. Enjoy free cheque book,
pay orders and duplicate account statements on monthly balance maintenance of Rs 50,000 & above.

Basic Banking Account

No minimum balance requirement. Maximum of two free deposits and withdrawals through counters/clearing are
allowed in a month. Easy access to your account through Cheque Book and Debit Card.

Asaan Current Account

No minimum balance requirement. Enjoy free cheque book, pay orders and duplicate account statements on
monthly balance maintenance of Rs 50,000 & above. Total Debit Transactions per month & Total Credit Balance
Limit not to exceed Rs. 500,000/- (Rupees Five Hundred Thousand only).


 Tez Tareen Asaan Remittance Account
Faysal Bank understands the value of your hard-earned money and the sacrifice to live far from your home. This
is the reason we make sure that your remittances reach your loved ones in the quickest and safest way. We are
the ones who take care of your family by ensuring fastest delivery of remittance into your Faysal Tez Tareen Asaan
Remittance Account with the access of our widest network of more than 565 plus branches nationwide.

Life Plus Savings Account

Faysal Life Plus Savings Account is designed to cater to the financial needs of our senior citizens, belonging to
the age bracket of 55years and above, looking for attractive returns on their lifelong savings. Get free first Cheque
book & Debit Card on account opening.

Moavin Savings Account

Faysal Moavin Savings Account is best for individuals and institutions with higher transactional needs and are
looking forward to returns. More than 200 Lifestyle Discounts & Alliances on debit Card. Minimum Balance
Requirement of Rs. 50,000/- and above.

Market Link Savings Account

Faysal Market Link Savings Account is our latest offering to help you control and manage your savings the way
you always wanted to. Now with our innovative KIBOR-linked savings product, you can benefit from a daily
changing market rate. Minimum Monthly average balance of PKR 500,000/- should be maintained. Provided with
an incentive to save more through a tiered profit structure with unlimited transaction facility.

Premium Savings Account

Faysal Premium Savings Account is especially designed to cater to the needs of business customers with large
transaction volume. It provides the perfect combination of a savings account matched with a flexibility of a
current account. Minimum Monthly average balance of PKR 100,000/- should be maintained. Profit is calculated
on your monthly average balance and paid to you on a monthly basis.

PLS Savings Account

Faysal Savings Account addresses your basic banking needs. It allows individual savers and depositors like you
to enjoy profits on your savings. No monthly balance requirement. Profit is calculated on the monthly average
balance and paid semi-annually.

Asaan Saving Account

Asaan savings account is designed for unbanked and underbanked segment low income group. Asaan account
can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement
in Asaan accounts.

Izafa Term Deposit

Faysal Izafa Term Deposit offers in PKR currency, provides you one of the most convenient ways of receiving
profit on annual, semi-annual, quarterly or monthly basis. Faysal Izafa Term deposits offer attractive returns to
enable you to improve your lifestyle or take care of unforeseen expenses. Minimum investment of Rs. 25,000/
is required.

FCY Current Accounts

Account can be opened in US Dollar, Pound Sterling or Euro currency. Minimum monthly average balance
requirement is USD 500, GBP 300 and EUR 350.


Faysal Islamic Life Plus Savings Account

A Golden Opportunity
for Your Golden Years


 FCY Mahfooz Sarmaya
To provide convenience and value to customers with foreign currency related needs, Faysal Bank’s Mahfooz
Sarmaya Foreign Currency Account offers you many attractive features. Minimum monthly average balance
requirement is USD 500, GBP 300 and EUR 350. Profit is calculated on monthly minimum balance and paid
semi-annually basis.

FCY Term Deposits

Account can be opened in US Dollar, Pound Sterling or Euro currency. Tenures from 7 days to 1 year. Annual,
monthly, quarterly and six-monthly profit payment option available.

Faysal @Work Conventional Employee Banking

Faysal @Work is our Employee Banking proposition which caters to the needs of large, medium and small
corporates alike. With our market competitive and bundled proposition, Faysal @Work aims to provide a
360-degree Payroll Management solution. The bundled proposition includes Consumer Finance and Wealth
Management products alongside an in-house payments and a third party web-based HRM solution. The
onboarding process itself is state of the art with minimized customer interaction and requirements.

Faysal @Work offers following benefits for the Employers:

• Onsite Account Opening of staff

• Onsite Deliveries of Staff Welcome Packs (Cheque Book & Debit Card)

• Dedicated Relationship Branch / Manager

• Cash Management – Online Banking Portal

• Reduced Payroll Administration Cost and Salaries Disbursal with 1 click!

• HRMS Solution

Faysal Bank Limited endeavors to provide complete package, with market competitive benefits for
employees as well:

• Free Account Services

• No Minimum Balance Required

• Cheque Book/Debit Card

• Pay Orders/Duplicate Account Statements

• E-Statements/Internet Banking

• SMS Services

• Priority Banking for Senior Management

• Access to Consumer Finance Products at preferred rates


 At Faysal Bank, we take pride in delivering best in class services to our clients, as part of our DNA, we
continuously strive to improve product offerings, customer service and customer experience at all stages of
customer journey.

Payroll Current Account

Current account variant is available in Faysal @Work Employee Banking which includes free transaction facilities
and fee waivers making it a market competitive product. The account enables customers to receive salary
conveniently from their employers on a single click and have ease of withdrawal from the extensive ATM network
across the country. The onboarding process is free of cost of the customer.

Faysal Moneyline
Faysal Moneyline is a cash backed product which allows up to 90% of financing to customers to cater their
individual as well as their non-individual needs. These financing limits serve the customers with their short-term
credit requirements. It can be availed against LCY/FCY Deposits, Government Securities (SSC/DSC, RIC), TDR,
FAML & Mutual Funds of other Banks.

It offers 3 product variants which are:

1. Funded (Running Finance “RF”) and

2. Non-Funded (Letter of Guarantee “LG” & Letter of Credit “LC”)

Running Finance
Running finance/overdraft facility is a short term facility provided to a customer allowing withdrawals from their
current account in excess of the credit balance, maintained by them with the Bank. This Running finance account
may be freely operated by way of multi-transactions provided that the sanctioned limit is not exceeded, and the
account is operated strictly in accordance with the approved limit and terms and conditions at all times. RF
facilities are revolving in nature but can only be revolved over a year subject to credit approvals.

RF can be utilized through a cheque book or debit card issued by the bank. Mark up charged only on the
amount utilized and for the number of days utilized.

Letter of Guarantee
Bank Guarantee is an irrevocable undertaking of a bank (guarantor) to effect payment against presentation of a
written statement of the guarantee holder (beneficiary) if a contractually agreed obligation has not been fulfilled by
the customer (applicant).

Bank guarantees may be broadly classified under the following heads:

1. Performance Guarantee

2. Advanced Payment Guarantee

3. Bid Bond Guarantee

Letter of Credit
A Letter of Credit is a document issued by the Bank on behalf of a customer, authorizing a beneficiary to draw a
draft (or sometimes without requirement of a draft), which will be honored on presentation by the Bank if drawn in
accordance with terms and conditions specified in the letter of credit.


 It is a written undertaking by the issuing bank given to the seller (beneficiary) at the request and on the
instructions of the buyer (applicant) to pay at sight or at a determinable future date a stated sum of money
against the required documents.

Broadly, L/Cs may be classified as under:

a. Sight - Letters of Credit (L/C - Sight)

b. Usance Letters of Credit (L/C - Usance)

Islamic Banking
Faysal Islamic Banking provides our customers with a wide range of deposit products for their daily banking
requirements that comply with Shariah principles. Our wide range of products are designed keeping in view
customer needs and requirements for personal and business banking needs. From simple day-to-day accounts
to high value investments you can choose the product that suits your need the best to get attractive halal returns.
Our Islamic products are designed to give you maximum flexibility, transactional convenience and easy access to
your funds through our online Faysal Islami branches, ATM network, Debit & Virtual Cards and through Faysal
Digibank at all times.

Islamic Current Deposit Accounts

Our value-added Islami current account products which enables you to derive benefits from your deposits.
It is suitable solution for individual as well as business entities looking for a checking account based on Islamic
Financing principles. These Islami current accounts are based upon Qard, (Loan on demand) and Remunerative
Mudarabah principles. This makes it free of Riba (interest) and the principle is guaranteed to you, the depositor.

Islamic Savings Accounts

Our Islami Saving accounts are opened on the basis of ‘Mudarabah’, where Faysal Islamic Banking is the
‘Mudarib’ (manager of the funds) and you, the customers are the ‘Rabb-ul-Maal’ (owner of funds). These deposits
are deployed in Shariah compliant modes such as Ijarah, Murabaha and Musharakah etc. The rate of profit on
your deposit will be determined through Shariah approved mechanism for calculation of weightages which will be
announced at the beginning of each calendar month and shall be applicable for that month only. Faysal Islamic
Saving deposits will share in the profit earned by the Islamic Banking Branches of Faysal Bank. Losses, if any, will
be shared in the proportion of investment by each depositor. Monthly weightages for profit distribution shall be
calculated and displayed at all Faysal Islamic Banking branches as well as our website.

Term Deposit Products

Faysal Islamic Barkat Investment Certificates offer you convenient financial solutions under the arrangement
of ‘Mudarabah’, where Faysal Banking is the ‘Mudarib’ (manager of the funds) and you, the customers, are the
‘Rabb-ul-Maal’ (owner of the funds). These deposits are deployed in Shariah- compliant modes such as Ijarah,
Murabaha, and Musharakah. The rate of profit on your deposit will be determined through a Shariah approved
mechanism for calculation of weightages which will be announced at the beginning of each calendar month and
shall be applicable for that month only. Faysal Islamic Barkat Investment Certificates will share in the profit earned
through financing in different Islamic modes of financing. Losses, if any, will be shared in the proportion of
investment by each depositor. Monthly weightages for profit distribution shall be calculated and displayed at
all Faysal Islamic Banking branches as well as our website.

Faysal Bank Islami offers a wide range of Current, Saving and Term Deposit products for various customer
segments based on their transactional and investment needs, details of Islamic Banking products are
appended below:


 Wealth Management
Faysal Bank offers you an extensive menu of Wealth Management solutions tailored to suit your needs. With one
of the most robust propositions in the industry, we are ideally positioned to meet all your financial needs based on
your individual risk appetite and expectations.

Bancassurance Solutions
During the course of your financial life, you face an inherent uncertainty and risk associated with your health and
well-being. In order to ensure your continued peace of mind we offer you a wide array of saving and protection
products to help achieve your financial goals in life.

• Saving and Protection Plans

Our Saving and Protection plans have been developed under distribution agreements with some of the leading
life Takaful providers in Pakistan. Our suite of Bancassurance solutions is tailored to allow you to save on a
regular basis and plan towards achieving your life’s goals. These plans provide you a high level of Life Takaful
coverage in order to safeguard the future of your loved ones while at the same time directing your savings
towards professionally managed funds which offer you positive returns against your investments. All products
have the flexibility to be customized to cater your specific needs. Whatever your requirements, we have the right
solution for you!

• Health Takaful
Our health is our greatest asset and with the increasing cost of health care, it is essential to plan ahead to ensure
the best possible health care for ourselves and our loved ones. Faysal Bank offers you a diverse selection of
Health Takaful solutions developed in association with the leading Health Takaful companies in Pakistan. Our
products are designed to provide you comprehensive health coverage at leading network hospitals across the
country to give you the peace of mind that you truly deserve!

• Protection Plans
In order to provide financial security and a stress free lifestyle to our customers, Faysal Bank has introduced, pure
life Takaful protection based plans in conjunction with selected insurance partners. By simply paying a very
nominal amount, you can now avail a significant insurance coverage on an annual basis to safeguard the needs
of your loved ones. These insurance policies provide you a range of covers including Life coverage and multiple
additional General Takaful covers such as home content, wallet and cash withdrawal etc.

Mutual Fund solutions

In order to support you towards better managing your financial portfolio and to further grow your wealth, we offer
you a full menu of mutual funds through our distribution partner Faysal Asset Management Limited (a subsidiary
of Faysal Bank Ltd.). Based on your individual risk appetite and investment goals, you can select the right
investment solution to enter your market of choice and make healthy returns! In addition to investment benefits,
these mutual fund placements also entitle you to tax benefits in line with prevalent tax laws. With multiple
open-ended and closed ended funds with varying investment strategies, you can easily find one best suited to
your financial needs!


 Islamic Current Account
A value-added product which enables the customer to derive benefits from their deposits. This account is based
upon Qard (Loan on demand) which makes it free of interest and the principle is guaranteed to the depositor.

Islamic Rehmat Remunerative Current Account

Faysal Islamic Rehmat account opened on the basis Mudarabah is determined to provide one-of-a-kind package
to its customers comprising of unmatched transactional benefits, meeting your customized banking needs.
Account is tagged with a range of free services.

Islamic Rehmat Business Account

Faysal Islamic Rehmat account opened on the basis Mudarabah is determined to provide one-of-a-kind package to
its customers comprising of unmatched transactional benefits, meeting your customized business banking needs.

Islamic Asaan Current Account

Asaan current account is designed for unbanked and underbanked segment low income group. Asaan account
can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement
in Asaan accounts. Faysal Islamic Asaan Account is an easy solution for individuals looking banking needs in a
secure manner. This account is easy to open with just one documentation requirement. This account also caters
the basic needs of farmers, housewives and students. Moreover, it is opened on the basis of Qard (loan).

Islamic Asaan Saving Account

Asaan savings account is designed for unbanked and underbanked segment low income group. Asaan account
can be opened with just CNIC, no other documentation requirement. There is no minimum balance requirement
in Asaan accounts. This account is based on Remunerative Mudarabah.

Islamic Asaan Remittance Account

Faysal Islamic Tez Tareen Asaan Remittance Account is a remunerative current account based on the principle of
Mudarabah, specifically designed to receive remittances from abroad directly. Customers can withdraw/ transfer
funds, pay bills, check account balance using ATM, branch counter, Internet and Mobile Banking.

Islamic Basic Banking Account

Opens on the basis of Qard. No minimum balance maintenance charges. 2 free deposits and 2 free withdrawals
per month through cash/clearing.

Islamic Savings Account

An account that provides greater returns on your investments and is a suitable solution for individuals as well as
business entities that are looking for competitive returns on their savings based on Islamic Financing principles.
Opened on the basis of ‘Mudarabah’.

Islamic Muntazim Savings Account

A saving account opened on the basis of Mudarabah that provides the comfort of saving, managing their day to
day banking transaction needs with ease. in accordance with Islamic principles, enjoying Halal returns and
managing day to day banking transaction needs with ease.

Islamic Barkat Investment Certificates

Faysal Islamic Barkat Investment Certificates offer you convenient financial solutions under the arrangement of
‘Mudarabah’, where Faysal Banking is the ‘Mudarib’. Range of tenures from 1 month up to 5 years. Premature
withdrawal option available with no penalty charge. Islamic Barkat Certificates offer attractive returns to enable
you to improve your lifestyle or take care of unforeseen expenses.


Faysal Rehmat Business Account

Grow Your Blessings


 Islamic Tez Tareen Asaan Remittance Account
We make sure that your remittances reach your loved ones in the quickest and safest way. We are the ones who
take care of your family by ensuring fastest delivery of remittance into your Shariah compliant Faysal Islamic Tez
Tareen Asaan Remittance Account. This account is opened on the basis on Mudarabah.

Islamic Life Plus Savings Account

Faysal Islamic Life Plus Savings Account is a Shariah Compliant offering designed for maximization of your
hard-earned savings and in addition also provides unique health and hospitalization benefits through its new
Health Card feature.

Islamic Remunerative Current Payroll Account

The Islamic Current Remunerative Payroll Account is based on the Mudarbah principle which includes free
transaction facilities and fee waivers making it a market competitive product. The account enables customers to
receive salary conveniently from their employers on a single click and have ease of withdrawal from the extensive
ATM network across the country. The onboarding process is free of cost of the customer.

Islamic Savings Payroll Account

The Islamic Savings Payroll Account is based on the Mudarbah principle which includes free transaction facilities
and fee waivers making it a market competitive product. Suitable for customers that wish to save a portion of
their income monthly. The onboarding process is free of cost of the customer.

Islamic Rehmat Payroll Account

The Islamic Rehmat Payroll Account is based on the Mudarbah principle which includes free transaction facilities
and fee waivers making it a market competitive product. Designed specifically to provide charity against balances
maintained by customers, including ease of transacting and withdrawal from the extensive ATM network across
the country. The onboarding process is free of cost of the customer.

Islamic Basic Payroll Account

The Islamic Basic Payroll Account is based on the Mudarbah principle which includes free transaction facilities
and fee waivers making it a market competitive product. The account enables customers to receive salary
conveniently from their employers on a single click and have ease of withdrawal from the extensive ATM network
across the country. The onboarding process is free of cost of the customer.


Faysal Islamic Tez Tareen Asaan Remittance Account

International Transfers at a
Rapid Speed


 Faysal @Work Islamic Employee Banking:
Faysal @Work Islamic is our Shariah Compliant Employee Banking proposition which caters to the needs of large,
medium, and small corporates alike. With our market competitive and bundled proposition, Faysal @Work Islamic
aims to provide a 360-degree Shariah Compliant Payroll Management solution. The bundled proposition includes
Shariah Compliant Consumer Finance and Wealth Management products alongside an in-house payments and a
third-party web based HRM solution. The onboarding process itself is state of the art with minimized customer
interaction and requirements.

Faysal @Work Islamic offers following benefits for the Employers:

• Onsite Account Opening of staff

• Onsite Deliveries of Staff Welcome Packs (Cheque Book & Debit Card)

• Dedicated Relationship Branch / Manager

• Cash Management – Online Banking Portal

• Reduced Payroll Administration Cost and Salaries Disbursal with 1 click!

• HRMS Solution

Faysal @Work Islamic endeavors to provide complete package, with market competitive benefits for
employees as well:

• Free Account Services

• No Minimum Balance Required

• Cheque Book/Debit Card

• Pay Orders/Duplicate Account Statements

• E-Statements/Internet Banking

• SMS Services

• Priority Banking for Senior Management

• Access to Shariah Compliant Consumer Finance Products at preferred rates

At Faysal Islami, we take pride in delivering best in class services to our clients, as part of our DNA, we
continuously strive to improve product offerings, customer service and customer experience at all stages of
customer journey.


Faysal @work

Just a click away.


 Roshan Digital Islamic Current Accounts
Digital Account Opening from outside Pakistan for Non-Resident Pakistanis. Islamic Account opened based on a
Qarz contract. Accounts available in PKR, USD, GBP, EURO, CNY, AED, CAD and SAR. Repatriation of funds,
Customers can withdraw their funds through transfer into any of his/her account internationally. Remittance transfer
from the comfort of your home to your loved ones. Debit Virtual Card offers for online payments. Debit Card is
available with PKR accounts only.

Roshan Digital Islamic Savings Accounts

Accounts available in PKR and USD. Account Opening from outside Pakistan for Non-Resident Pakistanis Islamic
Savings Account opened based on a Mudarabah contract. Investments options are available to invest in Naya
Pakistan Certificates, Sharia compliant fixed deposit certificates. Halal Sharia compliant profits. Repatriation of
funds, Customers can withdraw their funds through transfer into any of his/her account internationally. Remittance
transfer from the comfort of your home to your loved ones. Debit Virtual Card offers for online payments. Availability
of DigiBank Internet Banking and Mobile Banking for easy Account management, Bill payments, Funds transfer,
mobile top ups and much more (only debit transactions will be allowed).

Priority Banking
As a Faysal Priority customer, we are committed to provide you an enhanced banking experience and look forward
to supporting you in achieving your financial goals. Some of the exclusive benefits associated with our Priority
Banking proposition include:

• Exclusive Priority Banking Experience

Unlimited Access to our Priority Lounges and facilities across the country for all your financial needs. Faysal priority
lounges provide banking luxury and transactional convenience to our priority customers.

• Financial Advisory and Assistance

Dedicated Priority Relationship Managers assigned to cater to all your financial requirements and manage your
Wealth portfolio.

• Faysal Priority Platinum Debit Card

As a Faysal Priority customer, you are entitled to a complimentary Faysal Priority Islamic Debit Card that comes
equipped with a suite of features and benefits designed to match your exclusive lifestyle. Enjoy discounts at more
than 300 retail outlets across Pakistan with an acceptability at 15+ thousand ATMs and over 52+ thousand Point of
Sale (POS) locations available in Pakistan.

• Travel with Comfort

Complimentary Access to Airport CIP and Majestic lounges along with access to 27 different international airport
lounges across the globe including UK, USA, UAE, Singapore and Turkey.

• Transactional Privileges
Enjoy a host of free services, such as Unlimited Free Cheque Books, Free SMS Alerts, Free Demand Drafts and Pay
Orders, Free Intercity Cheque Clearing, Free Inter Bank Funds Transfer (IBFT), Free Withdrawal from other bank
ATM’s, 50% waiver on Annual Locker Rentals and many more.

• Preferential rates on Islamic Financing

As a Faysal Priority customer, avail our Islamic facilities at preferential rates. This includes Auto Financing, Mortgages
and other Islamic Financing. Please get in touch with your dedicated relationship manager for further details.

• Dedicated Customer Care

Exclusive 24-Hour Faysal Priority helpline at 111-11-71-71 where our qualified and dedicated teams are focused
and ready to service you at any time of the day. Customer service teams can assist you with your queries,
complaints, reporting of lost or stolen cards and activation of your Faysal Priority Islamic Debit Card.


Faysal Islami Roshan Digital Account

Islamic Banking for

Overseas Pakistanis An Initiative of State Bank of Pakistan


 Faysal Moneyline
Faysal Moneyline is a cash backed product which allows up to 90% of financing to customers to cater their
individual as well as their non-individual needs. These financing limits serve the customers with their short-term
credit requirements. It can be availed against shariah compliant securities which includes LCY/FCY Deposits,
Government Securities, TDR, FAML & Mutual Funds of other Banks.

It offers following product variants which are:

1. Non-Funded Letter of Guarantee (LG)

2. Non-Funded Letter of Credit (LC)

Letter of Guarantee
Bank Guarantee is an irrevocable undertaking of a bank (guarantor) to effect payment against presentation of a
written statement of the guarantee holder (beneficiary) if a contractually agreed obligation has not been fulfilled by
the customer (applicant).

Bank guarantees may be broadly classified under the following heads:

1. Performance Guarantee

2. Advanced Payment Guarantee

3. Bid Bond Guarantee

Letter of Credit
A Letter of Credit is a document issued by the Bank on behalf of a customer, authorizing a beneficiary to draw a
draft (or sometimes without requirement of a draft), which will be honored on presentation by the Bank if drawn in
accordance with terms and conditions specified in the letter of credit.

It is a written undertaking by the issuing bank given to the seller (beneficiary) at the request and on the instructions
of the buyer (applicant) to pay at sight or at a determinable future date a stated sum of money against the required
documents.

Broadly, L/Cs may be classified as under:

a. Sight - Letters of Credit (LC - Sight)

b. Usance Letters of Credit (LC - Usance)


Faysal Priority Islamic Platinum Debit Card

Access to a World of Opportunities


 Our Network

500 76 650+
Islamic Conventional Total
Branches Branches ATMs

200+ 576
Cities Across Total Number of
Pakistan Branches Branches

00 | Faysal Bank

Annual Report 2020 | 00

 Our People
Head count as at December 31, 2020, broken down:
• By employment type (permanent / temporary)
• By gender
• By region

Emp Type Headcount Gender Headcount Region Headcount

FTE 6,767 Male 5,587 HO 868
BC 36 Female 1,216 Central I 1,790
Total 6,803 Total 6,803 Central II 1,009
North 1,198
South 1,938
Total 6,803

Training & Development

L&D Centre No. of Staff Trained Man Hours Average training hours per Employee
Central-I 6,444 39,909 6
Central-II 2,886 15,786 5
Head Office 1,225 6,830 6
North 4,099 28,853 7
South 5,941 41,909 7
Grand Total 20,595 133,287 6

Competitive Landscape
Faysal Bank is engaged in Corporate, Commercial and Consumer banking activities undertaken through a
network of 576 branches in Pakistan. As at December 31, 2020 there are 29 commercial and 3 specialized
banks operating in Pakistan. Faysal Bank has a market share of 4.4% based on number of branches. The Bank
is on its way of becoming a full-fledged Sharia compliant Bank and is currently operating through 500 Islamic
Banking Branches which constitute approximately 15% of Islamic Banking Branches in Pakistan. Faysal Bank
has a market share of 7.3% of the Islamic Banking deposits in the industry.


Value Chain and Business Model
Investor Core Business Activities Value Creation
Providers of capitals have We allocate capital to run our Total Assets: Rs. 709,958 million
placed their trust in us by operations and invest in areas PAT: Rs. 6,511 million
investing in our srategy to which offer best prospects for EPS: Rs. 4.29
create value to enable growth and long-term returns. ROA: 0.97%
financial returns. financial returns.
ROE: 13.6%

Employees Core Business Activities Value Creation

We have a team of Their skills and expertise are Salaries & Benefits:
competent & professional utilised to maintain and develop Rs. 7,578 million
staff investing their time and our brand and deliver top notch Training & Development:
talent to run operations of services to our customers and • Hours: 133,287
the Bank. fulfil the expectations of our • Staff: 20,595
stakeholders. • Investment: Rs. 37 million

Customers Core Business Activities Value Creation

Placing their trust and money We are developing and
ATMs: 650+
expecting uninterupted providing not only our products
quality services. and services to improve our Branches: 576
brand but also our
understanding of the growing
financial services needs of our
customers.

Regulators & Government Core Business Activities Value Creation

A distinct Compliance Function Compliant Financial & Other
Regular oversight and laid-out and a dedicated SBP Reporting
Regulatory Reportings.
guidelines ensure transparency Section ensures timely and
accurate compliance with all Contribution to GDP (PAT):
and consistency in business
practices and reporting. regulatory requirements. Rs. 6,511 million
Tax: Rs. 4,260 million

Community Core Business Activities Value Creation

Communities are impacted by Working to improve Jobs created: 6,803
a wide range of things, collaboration with our
Donations: Rs 77 million
including job creation, community for delivering our
economic development, social responsibilities and Green Banking Initiative: 20%
health, and safety. conducting business without increase in e-subscriptions
causing disruptions in the society.


 History of Major Events

October 1994
Incorporation of Faysal Bank
Limited in Pakistan

October 1987 December 2001

Merger of Al-Faysal
Faysal Islamic Bank of Bahrain
Investment Bank Limited
started operation in Pakistan with
with Faysal Bank Limited
three branches


December 2010
Acquisition & amalgamation of November 2018
Royal Bank of Scotland Limited Acquisition of 69.99% shareholding of
(RBS Pakistan) with and into Faysal Asset Management Limited
Faysal Bank Limited (FAML), taking the total interest of
FBL to 99.99%

August 2003
Incorporation of Faysal Asset
Management Limited


 Highlights of Year 2020

April 22, 2020

First Quarter Financial
Results 2020 approved by
the Board of Directors

February 13, 2020

Annual Financial Results 2019 May 14, 2020
approved by the Board of Directors
25th Annual General Meeting


August 20, 2020
Second Quarter Financial Results 2020
approved by the Board of Directors

October 22, 2020

Third Quarter Financial Results
2020 approved by the Board
of Directors


 Governance

00 | Faysal Bank

SCFR (PK) 1 Highest Shariah Rating Attainable
Islamic International Rating Agency

Annual Report 2020 | 00


 %RDUGRI'LUHFWRUVӗ3UR԰OHV
Mr. Farooq Rahmatullah Khan
Chairman

Mr. Farooq Rahmatullah is a Law graduate. He • Member of National Commission of

joined Burma Shell Oil & Distribution Company in Government Reforms
1968 and worked in different roles in Chemicals,
Human Resources, Marketing, Supply, Distribution, • Director on the Boards of PCB, PIA and Pakistan
Retail, etc. He was transferred to Shell International Stone Development Company
London in 1994 as a Manager in the Business
Strategy Division and was involved in various He is serving on the Boards of Directors of:
portfolios covering over 140 countries. On his return
in 1998, he was appointed as Head of Operations • Faysal Bank Limited
of Shell Pakistan and was looking after Middle East
and South Asia (MESA). In 2001, he was appointed • Society for Sustainable Development
as Chairman of Shell Companies in Pakistan and
Managing Director of Shell Pakistan Limited. • Resource Development Committee of Aga Khan
University Hospital
He is currently leading an Expert Energy group
which has developed a 25-year Integrated Energy He is also a Trustee of Legends Trust (Formed by
Plan (first time ever in the history of energy planning) the Government of Sindh)
for the country. This plan has been in principle
accepted by the Government, Pakistan Business
Council, international agencies and some other
stakeholders.

Key Positions Held:

• Chairman of Shell Companies in Pakistan and
Managing Director of Shell Pakistan Limited

• Founding Member of PAPCO (Pak Arab Pipeline

Company Limited)

• Director General of Civil Aviation Authority

of Pakistan

• Chairman of Oil and Gas Development

Company Limited

• Chairman of LEADS Pakistan

• Founding Member of Pakistan Human

Development Fund

• Member of the Economic Advisory Council, Ministry

of Finance, Government of Pakistan


Mr. Ahmed Abdulrahim Mohamed Mr. Yousaf Hussain
Abdulla Bucheery President & CEO
Vice Chairman
Mr. Yousaf Hussain, President & CEO Faysal Bank,
Mr. Ahmed Abdulrahim holds an MBA from the has around 27 years of diverse professional
University of Glamorgan, Wales (UK), and is a Fellow experience. His previous assignments have primarily
Member of the Institute of Financial Accountants, been with ABN AMRO Bank, where he held multiple
London (UK) and the Institute of Public Accountants, senior managerial positions, mainly within Wholesale/
Australia. He also holds an Executive Management Corporate Banking. His experience also includes
Diploma from the University of Bahrain and an senior management positions with Samba Bank and
Advance Banking Diploma from the Bahrain Institute earlier roles with Mashreq Bank, UAE and Mobilink.
of Banking and Finance. He is also a certified Director
from the Pakistan Institute of Corporate Governance. He has been with Faysal Bank since August 2008. He
has contributed significantly to the growth of the
Ahmed Abdulrahim is the Chief Executive Officer of franchise while holding senior management positions
Ithmaar Group, including Ithmaar Bank. He started his within Corporate, Special Assets and Risk
career in the Accounting Department with Aluminum Management Group. He was elevated, in early 2017,
Bahrain followed by Chase Manhattan Bank (currently to become the President & CEO of Faysal Bank Ltd.
J.P. Morgan) as Head of Financial Control. He then
joined the National Bank of Bahrain where he served Under his leadership, the Bank has embarked upon a
for 28 years in various executive levels and in different well-structured plan to convert into a full-fledged
capacities, including Manager of Foreign Exchange Islamic Bank from a conventional bank.
and Funding, Chief Internal Auditor and Assistant Simultaneously, the Bank has also adopted a growth
General Manager of Corporate Services Group. strategy through major network expansion, new
product offerings and enhanced distribution efficiency
Ahmed Abdulrahim held the dual roles of Deputy coupled with customer centric approach and
Chief Executive Officer at Shamil Bank and Chief increased focus on technology.
Operating Officer at Ithmaar Bank for approximately
four years. In 2013 he was appointed as CEO, Yousaf is an Electrical engineer with an MBA from
Ithmaar Bank. Currently serves as Vice Chairman of Lahore University of Management Sciences. He is a
Faysal Bank Limited (Pakistan), Vice Chairman of member of the Executive Committee of Pakistan
Solidarity Group (Bahrain), member of the Board of Banking Association, a Council Member of the
Directors of Ithmaar Development Company (Bahrain), Institute of Bankers-Pakistan, Director at Pakistan
Vice Chairman of The Benefit Company (Bahrain), Business Council and Pakistan Institute of Corporate
Vice Chairman of Bahrain Association of Banks Governance. He is also a member of the
and Vice Chairman of The Waqf Fund of the Management Committee of CEIF (Centre for
Islamic Banks (Bahrain). Excellence in Islamic Finance) at IBA Karachi.


 Mian Muhammad Younis
Director

Mian Mohammad Younis possesses 39 years of management through formulation of HR Policies,

experience in Public Finance, Banking and Financial Rules, Regulations Procedures and their
Sector reforms with extensive knowledge of implementation, while Heading Regulation Wing of
Corporate Sector Governance, Rules, Regulations Finance Division, mandated for fixation of
and Audit Procedures. During his career, he was remuneration, perks and privileges of
Head, Inter-Governmental Finance Wing (IGF), Parliamentarians, Judiciary, Public Sector Entities and
Regulation Wing (RW), and Human Resource Wing their HR Policies, Rules and Regulations. He
(HRW) of Finance Division as Additional Finance established various Funds including “Relief Funds”
Secretary (AFS). He was Secretary to National and was instrumental in framing their accounting
Finance Commission (NFC) from 2003 to 2010 and procedures, Financial / Investment Rules in
was the first Chief Operating Officer (COO) of Khushal consultation with Controller General Accounts (CGA)
Pakistan Fund Limited (KPF) under Finance Division. and Auditor General of Pakistan’s Office.

Mian Younis established new ventures in the financial At present, he is on the Board of Directors of Faysal
& Public Sector Entities (PSEs), through mergers Bank Limited since April 2014, Chairman Board Audit
along with a team of experts. He contributed towards and Corporate Governance Committee and member
policy formulation as a member of boards of various Remuneration and HR Committee. He holds a
Corporate Sector entities and banks. He carried out Master’s Degree in Economics and is also qualified in
the financial restructuring of several Non-Banking Project Appraisal & Risk Management (Duke, USA),
Financial Institutions (NBFI) as a member of Financial Assessing Financial System Stability (IMF Institute,
Sector Reforms Committee. Affected recovery of Singapore), Promotion of Direct Foreign Investment
loans extended to Provincial Governments and other (Osaka, Japan), Promotion of Agro Based Industry
Public Sector entities by the Federal Government and (Manila Philippines), and Islamic Banking (Kuala
also assisted State Bank of Pakistan (SBP) in Lumpur, Malaysia). He is a certified expert in
managing the overdraft position of provinces, AJK, Corporate Governance & Leadership Skills from
and various Public Sector Corporations from 2003 to Pakistan Institute of Corporate Governance (PICG)
2011. He supervised not only the Expenditure Budget and has attended a number of workshops and
of the Federal Government but also implemented seminars on Anti-Money Laundering & Corporate
Public Sector Development Programs of Finance Governance.
Division from 2001 to 2011.

He was on the Board of Directors of Meezan Bank

Limited and also its Chairman Board Audit Committee
& member Risk Management Committee, for about
three years. He completed the process of liquidation
of Federal Bank for Cooperative (FBC) and Agriculture
Marketing and Storage Limited (AMSL) as liquidator.
Mian Younis served in the Public Sector for a long
time, while holding positions in different Government,
Semi Government and Autonomous Bodies i.e. FBR,
Economic Affair Division (EAD), M/O F&A, BOI,
Pakistan Software Export Board (PSEB) and Finance
Division. He gained vast experience in HR


Mr. Imtiaz Ahmad Pervez Mr. Ali Munir
Director Director

Mr. Imtiaz Ahmad Pervez has over 36 years' work Mr. Ali Munir has a BA degree from Government
experience in the field of banking in the United Kingdom, College Lahore and an LLB Degree From The
Bahrain and Pakistan. His last position was that of the University of Punjab, Lahore. He has over thirty years’
Chief Oprating Officer of the Faysal Islamic Bank of experience as a Chartered Accountant. He is a
Bahrain BSC. He was also the first CEO of the formner member of the Institute of Chartered Accountants in
Faysal Investment Bank Limited, Pakistan (later merged England and Wales and the Institute of Chartered
with Faysal Bank Limited, Pakistan). Additionally, he has Accountants of Pakistan. He was also a member of
served on the boards of banks including the Ithmaar Investment Management Regulatory Organisation and
Bank BSC, Bahrain, AlBaraka Bank Pakistan Limited, the Securities Association (now known as the SFA) in
Faysal Islamic Bank of Bahrain BSC, Faysal Investment England. He joined MCB Bank Ltd. in 1999 and has
Bank of Bahrain EC and the Faysal Investment Bank previously held senior positions at Citibank, Saudi
Limited, Pakistan. He holds B.A. degree from the American Bank and Habib Bank. In 2005, he was
University of the Punjab and fellowship of the Institute of awarded the M.A Mozaffar Memorial Gold Medal from
Islamic Banking and Insurance, London, U.K. the SBP and Institute of Bankers in relation to his
services to banking reforms in Pakistan and
Agriculture Finance. He was previously the Chairman
of the SBP Committee for Agricultural Finance
and also the Chairman of the SBP Committee for
Islamic Banking.


 Mr. Juma Hasan Ali Abul
Director

Mr. Juma Hasan Ali Abul is a fellow member of the • Worked with Touché Ross, London (now Deloitte),
Association of Chartered Certified Accountants, and Peat Marwick Mitchell Bahrain (now KPMG) –
England, certified Director from the Pakistan Institute Chartered Accountants
of Corporate Governance and holds a Bachelors
Degree in Accounting, from Cairo (1980). • Lead restructuring of Group institutions as well as
major Mergers & Acquisitions
Key Positions Held:

• Fellow member of the Chartered Association of

Certified Accountants, England

• Certified Director from the Pakistan Institute of

Corporate Governance

• Bachelor Degree in Accounting, Cairo (1980).

• Executive General Manager, Ithmaar Bank BSC,

Bahrain (2010-2013).

• General Manager MFAI (Jersey) (2000 – 2010),

then (2013 – Present), wholly owned subsidiary
of the DMI Group.

• Executive Senior Manager, Shamil Bank of Bahrain

BSC (formerly, Faysal Islamic Bank of Bahrain)
1988-2000

• Board Memberships: Faysal Bank, Pakistan; CITIC

International Asset Management, Hong Kong; United
Bank of Albania (until 2011); Gulf Investors Asset
Management Co., Saudi Arabia; Chairman of
Egyptian Investments Co, Egypt; in addition to
entities ranging from trading, industrial, real estate
development in Bahrain, Cayman, Egypt and U.S.A.


Mr. Abdulelah Ebrahim Mohamed AlQasimi Mr. Abdulla Abdulaziz Ali Taleb
Director Director

Mr. Abdulelah AlQasimi has more than 39 years of Mr. Abdulla Abdulaziz Ali Taleb has more than 19
diversified management experience. His previous years of experience in banking and currently he is
positions include Chief Executive of the Labor Fund heading the Business Banking Group of Ithmaar
(Tamkeen), from which he resigned in May 2010, Bank, Bahrain. Besides that, he has a strong work
Deputy Chief Executive Officer of Labor Fund Project experience in a number of banking functions;
at the Bahrain Economic Development Board, including Islamic financial services, corporate banking,
Assistant Undersecretary for Training at the Bahrain capital markets and credits. Prior to joining Ithmaar
Ministry of Labor and Social Affairs, Director of Bank, he held senior positions in various banks and
Engineering and Maintenance at the Bahrain Ministry financial institutions including BMI Bank, First
of Health. He has also served as the Chairman of the Investment Bank, Shamil Bank and Khaleej Finance
Bahrain Qualifications Framework Steering Committee & Investments.
and the Steering Committee of Career Expo and was
a Board member of the Bahrain Society of Engineers Abdulla Taleb has a Bachelors Degree in Banking
and the Bahrain Consumer Protection Society. & Finance from Kingdom University and Associate
Diploma in Economics Banking and Finance from
He is currently a Chairman of Ithmaar Dilmunia University of Bahrain. He also holds an Advanced
General Partner Co. and Member of the Board of Diploma in Islamic Banking from Bahrain Institute
Ithmaar Holding, Ithmaar Bank, IB Capital, Solidarity of Banking and Finance. In addition Abdulla is a
Group Holding, Chairman of Saudi Solidarity Takaful certified Director from the Pakistan Institute of
Co., Naseej BSC, Faysal Bank Limited (Pakistan) and Corporate Governance.
a member of the Board of Trustees of Arabian Pearl
Gulf School.

Abdulelah AlQasimi holds a BSc in Civil Engineering

from Queen Mary College University of London,
UK, and MSc in Health Facility Planning from the
University of North London, UK, and a Diploma in
Health Care Management from the Royal College
of Surgeons in Ireland, Bahrain. He is also a
certified Director from the Pakistan Institute of
Corporate Governance.


 Ms. Fatima Asad Khan
Director

Ms. Fatima Asad-Said is Managing Director for the An MBA graduate from LUMS, she started her career
Corporate Governance & People Solutions Business with Coopers & Lybrand International and then
Vertical at Abacus, a leading international professional PricewaterhouseCoopers. Her leadership journey also
services firm. Over the last 23 years, her professional includes serving on various Boards such as Abacus,
experience focused on delivering world class Lahore University of Management Sciences, Kashf
transformative solutions and thought leadership in the Foundation, Kaarvan Crafts Foundation, and Bata
corporate governance, strategic change, Pakistan. She is also a certified Corporate Director
organizational and learning development, human from Harvard Business School and PICG, and
capital management and advisory, rewards advisory, a member of the Diversity & Inclusion Hub
technology transitions for HR and talent, diversity and Leadership Council.
inclusion, project management, and strategic client
relationship management, across various sectors
including the financial services. Her significant
experience is complemented by leveraging on
strategic partnerships with global leaders such as
Mercer, Center for Creative Leadership, and SAP.


Mr. Mohsin Tariq
Director

Mr. Mohsin Tariq was elected as an Independent of petrochemicals products. He has played an
Director on the Board of Faysal Bank Limited in instrumental role in recent progress and development
May 2020. of business leading the turnaround of M/s NIMIR
CHEMICALS PAKISTAN LIMITED. He played a key
Mr. Mohsin Graduated from Brunel University, West role in shaping the overall business to its current
London with a BSc in Business Management in 2009, prominence in Pakistan.
after which he joined School of Oriental & African
Studies, University of London, for his MSc in In addition he is also responsible for shaping and
International Management from 2009 – 2010. proactively managing the impact of financial and
regulatory requirements, ensuring the integrity of
Soon after completing his higher studies, he joined his financial accounts as well as establishing and
family business in September 2011 namely, NIMIR monitoring reliable control systems to strengthen the
CHEMICALS PAKISTAN LTD. After assuming the risk and control environment.
director role in 2011, he was responsible for a
successful turnaround of this Petrochemical He is an active member of civil society and is also
Manufacturing Company near Lahore. He was also a associated with various reputed charitable organizations.
member of board of an Oleo Chemicals & Chlor Alkali
manufacturing entity namely M/s NIMIR INDUSTRIAL
CHEMICALS LTD from December 29th, 2015 till
September 25th, 2018. During his highly successful
professional career extended over almost 10 years,
Mr. Mohsin Tariq demonstrated extraordinary skill
and expertise in handling complex situations on
these assignments.

He has further attended numerous national

and international conferences, courses, seminars,
meetings and a Directors’ training program
from LUMS.

During his smart career, he has applied qualities of

integrity, credibility and a passion for progress to
strategic governance efforts. It was his vision,
devotion and smart ideas through which he was able
to diversify his family business into the new horizons


 6HQLRU0DQDJHPHQW3UR԰OHV
Mr. Yousaf Hussain Mr. Raheel Ijaz
President & CEO Chief Operating Officer

Mr. Yousaf Hussain has around 27 years of Mr. Raheel Ijaz has over four decades of work
professional experience, primarily at ABN AMRO experience. Before assuming this position, he
Bank where he held multiple senior managerial accumulated a rich banking experience in institutions
positions including those within the Corporate / Credit like MCB Bank Limited as Group Head Compliance
and Transaction Banking functions. He has been with and Controls, Country Head Sri Lanka, Head
Faysal Bank since August 2008, with a significant Corporate North & Public Sector; United Bank Limited
contribution to the Franchise in his previous positions as Regional Chief Executive North and also held key
as Chief Risk Officer, Regional Corporate Banking positions in Faysal Bank, Prime Commercial Bank,
Head-North and Head of Special Assets Management and Emirates Bank International. His last role with
Group. His experience also includes a senior role with Faysal Bank Limited was as Head Compliance. Mr.
Samba Bank and earlier assignments with Mashreq Raheel holds an MBA degree from Quaid-e-Azam
Bank and Mobilink / Motorola. Mr. Yousaf has a International University.
Bachelor’s of Science degree in Electrical Engineering
and has done his MBA from Lahore University of
Management Sciences.


Mr. Salman Ahmed Usmani Syed Majid Ali
Head, Treasury & ECM Chief Financial Officer

Mr. Salman Usmani has a rich experience of over Syed Majid Ali is a fellow member of the Institute
three decades in the local as well as multinational of Chartered Accountants of Pakistan and has over
banking sector. His broad expertise covers Treasury three decades of experience in the field of accounts
& Risk Management, Asset and Liability Management, and finance disciplines of banking with exposure in IT
Strategic Planning, Corporate Restructuring, Strategic and HR activities. He has been associated as CFO at
Negotiations, Acquisitions and Strategic Alliances and Saudi Pak Commercial Bank Limited (now Silk Bank
International Operations. His vast skill set has been Limited) and Emirates Bank International PJSC
instrumental in the design and implementation of the (Pakistan operations). He has also served as Partner
in-house developed Treasury System which is in KPMG Taseer Hadi & Co, Chartered Accountants.
capable of meeting front, middle and back office Mr. Majid has rich experience in Banking Finance
business requirements and generates a host of MIS amid mergers and acquisitions. He has also
while retaining the flexibility to adapt to an evolving supervised Strategy, Technology and Administration
product suite. Prior to joining Faysal Bank Limited, he Functions at Faysal Bank Limited.
was associated with MCB Bank Limited as Global
Treasurer and Head Investment Banking Group. His
past experience has been with organizations such as
ANZ Grindlays, American Express, Bank of America,
Mashreq Bank, United Bank Limited & MCB Bank
Limited. He holds an MBA Degree from Grand Valley
State University, USA.


 Mr. Nasir Islam Mr. Tahir Yaqoob Bhatti
Head, Internal Audit Head, Retail Banking

Mr. Nasir Islam is a qualified Chartered Accountant Mr. Tahir Yaqoob Bhatti has over 33 years of diverse
with over three decades of multifaceted experience. experience in Retail, Commercial, Corporate,
His first assignment was as Manager Finance in ANZ Operations, Special Assets Management and Digital
Grindlays, Karachi, after which he was posted at the Banking. He has previously been associated mainly
ANZ HO (Melbourne, Australia), as Manager with Allied Bank, Askari Bank and National Bank of
Commercial Banking System (CBS) Project. He Pakistan. Prior to joining Faysal Bank Limited, his last
returned to Pakistan in 1997 as Manager Audit, joined assignment was Business Head – Wholesale and
ABN AMRO Pakistan as Audit Manager in 2000, and Private Banking at JS Bank. Mr. Tahir holds an MBA
was appointed as Country Head of Compliance in (Finance) from IBA, Lahore and a Masters in
2004. He has been associated with Faysal Bank Commerce from Hailey College. He also qualified
Limited since 2008. DCMA and holds a Banking Diploma from the
Institute of Bankers in Pakistan.


Mr. Abadullah Mr. Ali Waqar
Chief Compliance Officer Head, Corporate & Investment Banking

Mr. Abadullah brings with him over three decades Mr. Ali Waqar has over 18 years of professional
of diversified experience of Branch Banking, Trade, experience, primarily in the field of Corporate &
Operations and Compliance. Prior to joining Faysal Investment Banking, and Commercial Banking.
Bank Limited, he has been associated with Standard Throughout his professional career, he has been
Chartered, ANZ Grindlays and United Bank Limited. instrumental in driving the organization’s profitability
His last assignment with SCB was as Head Corporate through a diverse mix of transactions including
Service Delivery. Prior to his current appointment Structured Finance, Project Finance, Mergers &
as Chief Compliance Officer, he has also held the Acquisitions and Derivatives. He has served at key
position of Head Operations at Faysal Bank Limited. positions in leading multinationals as well as local
Mr. Abadullah has been instrumental in implementing organizations including ABN AMRO Bank N.V.,
various projects and had led teams which migrated Barclays Bank Plc. and Faysal Bank Limited. Prior
core banking systems in Faysal Bank. He is a certified to his current assignment, Mr. Ali spearheaded
GRC professional from GRCP International and Faysal Bank’s Regional Corporate Banking franchise
diploma holder from Institute of Bankers in Pakistan. for 9 years as the ‘Corporate Head-Central’ where he
He holds a Master of Business Administration contributed significantly towards sustainable portfolio
(Finance) degree from IBA, University of Punjab and revenue growth. Mr. Ali holds an M.Sc. degree
and is a certified director from ICMA Pakistan. in Economics and Finance from Lahore School
of Economics.


 Mian Salman Ali Mr. Bashir Ahmed Sheikh
Chief Risk Officer Head, Special Assets Management

Mian Salman Ali brings with him a banking experience Mr. Bashir Ahmed Sheikh has five decades of
of over 17 years in large local and multinational banks. diversified domestic as well as international banking
During his career, he has held various leadership/ experience of Operations, Corporate Banking,
supervisory roles in business and control functions. Commercial/Retail Banking, Investment and Risk
He has a diversified experience in the field of Management, with a proven record of superior
Corporate Banking, Commercial / SME Banking performance throughout his career. He has strong
& Credit/Risk Management. Prior to joining Faysal skills in Syndications, Advisory Services, Acquisitions,
Bank Limited, he has been associated with ABN Mergers, Privatizations, Agriculture Financing,
AMRO Pakistan and0Allied Bank Limited. Mian Remedial Management, Compliance and dealing with
Salman holds a Master of Business Administration the Regulators amid other relevant agencies. Before
degree from Lahore School of Economics. He is also joining Faysal Bank Limited in 2018, he has been
a certified Islamic Banking Professional from NIBAF. associated with United Bank Limited, Union National
Bank, BCCI, Indus Bank, Askari Bank, Faysal Bank
and Bank Alfalah. His last assignment was Group
Head Special Assets Management at Bank Alfalah.
Mr. Bashir Ahmed Sheikh holds a graduation degree
from University of Punjab. He is also a Graduate of
Executive Development Program, Johnson Graduate
School of Management, USA.


Syed Muhammad Fraz Zaidi Mr. Monis Mirza
Head, Strategy Head, Human Resources

Syed Muhammad Fraz Zaidi brings with him over 16 Mr. Monis Mirza has over 24 years of leadership
years of experience in the financial services sector, experience in Human Capital Management, Mergers
where he has held leadership roles in Finance, Risk & Acquisitions, Cultural Integration and Business
Advisory and Strategy. Prior to joining Faysal Bank Growth in multiple geographies. During his career, he
Limited, he has been associated with organizations has held key positions in Procter and Gamble (P&G),
such as H & H Exchange Co. (Pvt.), A. F. Ferguson & Standard Chartered Bank in Pakistan and Tenova
Co. and United Bank Limited. His last assignment Canada. He remained Director of Human Resources
was Head Operational Risk & Basel-II Division at and a Management Committee member for SCB
United Bank Limited. Mr. Fraz is a Chartered Pakistan for over a decade, and helped the bank
Accountant from the Institute of Chartered manage organic and inorganic business growth, drive
Accountants, Pakistan. productivity through engagement and organizational
design efficiencies. His last assignment was with HRS
Global as Chief Executive Officer – Recruiting. Monis
Mirza acquired his B.E. Electrical Engineering degree
from University of Buffalo, USA and MBA degree in
Human Resources from Institute of Business
Administration, Karachi. He has also completed an
advance diploma in Human Resources from
McMaster University, Canada.


 Mr. Aneeq Malik Syed Hasan Jafri
Head, Operations Head, Information Technology

Mr. Aneeq Malik is a solutions-focused banker with Syed Hasan Jafri brings with him over 35 years of
over 19 years of rich experience overseeing the diversified experience in both financial and
compliance function and branch operations. Prior to non-financial sectors. Mr. Hasan is an accomplished
joining Faysal Bank Limited, he has been associated technology professional having experience in
with banks like ABN AMRO and MCB. Mr. Aneeq is Networking, Software design, Product development,
recognized for being both reactive to developments in Information security, Internet and Telecommunication
the regulatory and governance environment and technologies. Prior to joining Faysal Bank, he has
proactive in areas related to compliance education been associated with organizations such as
and training. Highly adept in identifying gaps and / or Shahnawaz Limited, Karachi Stock Exchange, Arif
risk exposure in operations as well as developing and Habib Corporation, Summit Bank and Allied Bank
implementing strong systems of check and balances. Limited. His last assignment was Group Head
He holds a graduation degree from Punjab University, Information Technology at Allied Bank Limited. Mr.
Lahore. He is a certified expert in Corporate Hasan holds a Masters of Information Technology
Governance & Leadership Skills from Pakistan degree from PIMSAT, Karachi.
Institute of Corporate Governance (PICG). He is also
certified from NIBAF in Islamic Banking. He is on the
Board of Directors of M/s. 1Link (Guarantee) Ltd., as
a nominee director from Faysal Bank Limited as well.


Mr. Muhammad Aurangzeb Amin Mr. Muhammad Arif
Company Secretary & Head, Legal Chief Digital Officer

Mr. Aurangzeb Amin brings with him over Mr. Mohammad Arif has over 39 years of diversified
24 yearsof experience in the Financial Sector experience in the field of Fintech, Digital Banking,
and Legal Consultancies both in Pakistan and in Islamic Banking and Technology & Operations. Prior
the USA. During his career, he has worked with to joining Faysal Bank in 2019, he has worked with
NIB Bank and Pak-Kuwait Investment Co. as Bill & Melinda Gates Foundation, Standard Chartered
Company Secretary and Head Legal. He has also Bank (Malaysia & Pakistan) and GBS – Malaysia.
worked with law firms locally and internationally, During his tenure at previous organizations, he has
namely Orr, Dignam & Co. and Surridge & Beecheno. been responsible for strategic planning of technology
He has a Masters of Laws degree from Temple initiatives, system developments, core banking
University, USA. solutions, digital banking migration of channels,
E-pay initiatives and managed investments in
technology & operations.


 Mr. Muhammad Faisal Shaikh
Head, Islamic Banking

Mr. Muhammad Faisal Shaikh is a graduate of

Institute of Business Administration, Karachi with
over 19 years of experience in the field of Shariah
Structuring and Shariah Compliant Product
Development. Prior to joining Faysal Bank Limited,
he was associated with BankIslami Pakistan Ltd.
and Meezan Bank Ltd. He has been instrumental
in the development of various pioneering Islamic
Corporate & Consumer Banking Products and
Sukuk structures in Pakistan including Islamic Export
Refinance Scheme of State Bank of Pakistan and
Pakistan’s inaugural sovereign International Sukuk.
He led the team which converted conventional assets
and liabilities of KASB Bank Ltd. after its acquisition
by BankIslami Pakistan Ltd. Prior to this, his team
structured acquisition and conversion of Citibank’s
conventional housing finance portfolio by BankIslami
Pakistan Ltd. He was an active member of the team
responsible for conversion and merger of Pakistan
operations of Societe Generale into Meezan Bank Ltd.
He has also served as a member of different advisory
committees of State Bank of Pakistan on
Islamic Banking.


 6KDULDK%RDUG3UR԰OHV
Mufti Muhammad Mohib ul Haq Siddiqui Dr. Mufti Khalil Ahmad Aazami
Chairman Shariah Board Member Shariah Board

Mufti Mohib ul Haq Siddiqui is a prominent and a Dr. Mufti Khalil Ahmad Aazami is a renowned Shariah
well-recognized Shariah scholar. His credentials include Scholar in the Islamic Banking industry. Dr. Aazami
a specialized degree in Shahadat-ul-Aalamia (Masters in has graduated from Jamia Darul Uloom, Karachi. He
Arabic and Islamic Studies) and Al-Takhassus fial-Iftaa’ obtained his Shahadat-ul-Aalamia (Masters in Arabic
(Specialization in Islamic Jurisprudence and Fatwa) from and Islamic Studies) and Al-Takhassus fi al-Iftaa’
the esteemed Jamia Darul Uloom, Karachi. (Specialization in Islamic Jurisprudence and Fatwa)
from Jamia Darul Uloom, Karachi. Dr. Aazami holds a
Mufti Mohib has a diversified experience of more than 17 Doctorate degree in “Islamic Jurisprudence” from
years in Islamic Finance Industry. He has been University of Karachi.
associated with Faysal Bank Limited -Islamic Banking
since 2011, as the Shariah Advisor, prior to his Dr. Aazami is working with Bank Alfalah Islamic
appointment as the Chairman of Shariah Board. He is Banking since 2003 in the capacity of Shariah Advisor
also a Shariah Board Member of Bank Alfalah Limited and now serving Bank Alfalah as Chairperson Shariah
and Bank Al Habib Limited. Further, he is also a member Board since 2015. He is also a Shariah Board
of the State Bank of Pakistan’s Committee for Shariah Member of National Bank of Pakistan-Islamic Banking
review, standardisation of Islamic products and and Faysal Bank Limited-Islamic Banking. Moreover,
processes, and formalisation of Accounting & Auditing he is a member of Shariah Standard Committee
Organisation for Islamic Financial Institutions (“AAOIFI”) Pakistan of Accounting & Auditing Organisation for
Shariah standards for the Pakistan banking industry Islamic Financial Institutions (AAOIFI).

Previously, he has served as the Shariah Advisor / Dr. Aazami has served as an Advisor / Shariah Board
Shariah Board Member at various Islamic Financial Member in different financial institutions including:
Institutions which include:
• Takaful Pakistan Limited (2005 - 2014)
• Bank Al Habib Limited • Alfalah GHP Islamic Fund (2007 - 2014)
• Takaful Pakistan Limited
• Royal Bank of Scotland Berhad, Malaysia Dr. Aazami has significant research experience related
• JS Islamic Mutual Funds to Islamic Finance and other Shariah related subjects.
Furthermore, he is the member of AAOIFI Shariah
He has significant teaching experience at renowned Standards Committee (Karachi). He is an author of
institutions and is also a Faculty Member / Visiting numerous publications. He is also an experienced
Faculty Member of various well known Institutions lecturer and trainer in the field of Islamic Finance,
such as: Economics, Fiqh, Islamic Financial Laws and General
Islamic Science at various institutions which include:
• Jamia Darul Uloom, Karachi
• Centre for Islamic Economics (CIE) • Jamia Darul Uloom, Karachi since 1999
• National Institute of Banking and Finance (NIBAF) – SBP • Centre for Islamic Economics (CIE)
• Institute of Cost and Management Accountants of • National Institute of Banking and Finance (NIBAF) – SBP
Pakistan (ICMA) • Sheikh Zaid Islamic Research Centre - University
• Institution of Business Administration-CEIF of Karachi
• Institution of Business Administration-CEIF


 Mufti Muhammad Abdullah
Resident Shariah Board Member

Mufti Muhammad Abdullah is serving Faysal Bank Mufti Abdullah possesses both contemporary as
Limited-Islamic Banking as Resident Shariah Board well as religious academic qualifications. He holds
Member since 2018. Prior to his joining at Faysal Shadat-ul-Aalamia (Masters in Islamic Studies &
Bank, he has worked as Resident Shariah Board Arabic) from Jamia-tul-Uloom-ul-Islamiyyah, Binori
Member and Head Shariah Compliance Department Town, Karachi and Al-Takhassus Fil Fiqh Al Islami
in Standard Chartered Bank Pakistan Limited (Saadiq (specialization in Islamic Jurisprudence) from Jamia
Division). Further, Mufti Abdullah has worked as a Darul-Uloom Rasheedia, Karachi. He also holds
member of the Shariah Compliance Department of Master’s degrees in Arabic, Economics & Finance
Albaraka Bank Pakistan Limited. He has over 9 years’ and General History from University of Karachi,
wide and diversified professional experience in Islamic Studies, and History from Federal Urdu
Islamic Banking. University and Muslim History from University of Sind.
Moreover, he has also been awarded “Certificate
In addition to above, he has significant experience in of Director Education” in “Corporate Governance
the field of teaching Social, Management Sciences Leadership Skills (CGLS)” from “Pakistan Institute
and Islamic Finance in renowned educational of Corporate Governance (PICG)” and is also
Institutions including National University of Computer registered as a Shariah Advisor in Security
and Emerging Sciences (NUCES - FAST), DHA Suffa Exchange Commission of Pakistan.
University and IQRA University.


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 Organizational Structure

Board of
Directors

Company Secretary President

& Head of Legal & CEO

CEO
Secretariat

Head Head Head Corporate

Islamic Treasury & Investment Head Retail Chief Risk Head SAM
Banking & ECM Banking Banking Officer


 Audit Shariah
Committee Board
Chairman

Head Internal Shariah

Audit Compliance

Chief
Information
Chief Officer
Operating
Officer
Head
Operations

Chief Digital Business Chief Head Chief

Planning Financial Head Human Compliance
Officer Strategy
Manager Officer Resources Officer


 Board Committees and Terms of
Reference
Board Audit & Corporate Governance Committee (BACGC)
• Focus on compliance with applicable accounting and reporting standards to give a true and fair view of the
financial position and performance of the Bank.

• To oversee the Bank’s compliance with legal and regulatory requirements.

• To oversee the Internal Control Framework (both policies as well as procedures), established by the Management,
to ensure the compliance of applicable Laws and Regulations and to ensure the adherence of Accounting and
Reporting Standards.

• To oversee adherence of employees and management to Bank’s Control Framework and Code of Conduct.

• Selection and recommendation of the External Auditor to the BOD, after, thorough analysis of qualification and
competence, and ensuring its independence from the Management.

• Establishment and smooth functioning of an independent, objective and competent Internal Audit Group
supported by adequate resources.

• To review the performance of Internal Audit Department (IAD) and External Auditors.

• Review and recommend to the Board of Directors the amendments in the internal audit policy.

• Approval of the Audit Manual, Assurance Level and Audit Rating System, prepared and presented by Head of
IAD, after thorough discussion and analysis, with prime focus on Risk Based Audit Approach.

• To ensure that IAD is independent of the activities it audited and from the everyday internal control process and is
adequately structured to achieve its chartered objectives and responsibilities.

• To oversee Shariah Audit Function and Management’s actions for identification of gaps and implementation To
oversee the integrity of the accounting and financial reporting processes as well as of the of controls as a preventive
measure against frauds as stated in the fraud preventive policy.

• Review and discuss with Head IAD and Management, the status of implementation of the Committee’s Decisions
and reasons for any significant delay(s) together with Committee’s direction for necessary actions.

• Formulation and approval of Key Performance Indicators (KPIs) of Head Internal of Audit.

• To ensure independence of any investigation/disciplinary action against Head of Internal Audit or Internal Auditors.

• To review effectiveness of Whistle Blow mechanism of the Bank.

• Provision of reports to the Board regarding any other matter as per the requirement of BOD further
communication with the relevant sub-committees of the Board/BOD regarding significant findings by Internal
Audit or External Audit and their implementation status relating to their respective areas for consideration and
follow-up for corrective actions thereon.

• Fulfillment of any other task/responsibility assigned by the Board as well as by the Regulators.


 Board Strategic Planning and Business Transformation Committee (BSC)
• Review periodically and make recommendations to the Board regarding:

• Bank’s Vision & Mission statements and strategic goals & objectives.

• Bank’s Strategic Plan and overall Strategy.

• Matters of strategic importance including items such as mergers and acquisitions, potential new business
avenues & strategic partnerships/ alliances, modifications to business & operating models, opportunities for
growth & expansion of business, changes in technology and marketing strategies, enhanced customer
experience etc.

• Assist management in the development of Bank’s Corporate Strategy, including reviewing and discussing with
the management the strategic direction, initiatives, key performance indicators (KPIs) and the risks associated
with the Bank’s strategy.

• Review the process for development, approval and modification of the Bank’s strategy and Strategic Plan.

• Review key issues, risks and external developments impacting the Bank’s strategy, and advise management in
adopting the viable/ suitable options, based on management recommendations. Review tactical changes in strategic
plan and initiatives, in response to key issues, risks and external developments, as recommended by the
management.

• Review progress against strategic plan and key performance indicators to monitor Bank’s progress against its
strategic goals.

• Seek, review and make recommendations on performance measurement and recognition practices so that it
remains aligned with the Bank’s strategic objectives.

• Review and approve capital expenditure, recurring and operating expenses and write-offs as per defined thresholds.

• Review, obtain updates and recommend annual branch network expansion plans including plans for overseas
operations, setting-up companies/operations/offices in new overseas locations, for approval to the Board.

• Review and recommend Shariah Board reports in compliance with SBP Shariah Governance Framework, for
approval to the Board.

• Seek, review and make recommendations on Bank’s resource allocation plan so that they remain aligned with
Banks strategic objectives.

• Engage external consultants and seek expert advice on key strategic matters and plans, where-ever required.

Business Transformation Related Matters:

• Provide guidance to the management in conversion of FBL into an Islamic bank.

• Approve appointment of legal, accounting, Sharia’s, tax and other consultants for this project.

• Review and approve Business Transformation Plan and Financials.


• Review progress on implementation of Business Transformation Plan and approve deviations from the plan.

• Recommend to the Board, approval of sale of products and businesses, not viable under the Islamic setup, if any.

Board Risk Management Committee (BRMC)

• To establish and maintain a system to oversee risk management policies and principles.

• To review the adequacy and effectiveness of the risk management process across the Bank.

• To establish and maintain a risk management framework to identify risks and to evaluate the alignment and
effectiveness of risk management activities.

• To review the Bank’s strategy from a risk perspective and ensure that it is prepared in accordance with the Bank’s policies.

• To review and recommend to Board the Bank’s overall risk appetite and delineating risk tolerance in relation to
credit, market, liquidity, operational (including trade based money laundering risk, Shari’ah risk, legal risk,
outsourcing risk, etc.), approve the exposure limits in relation to risk management strategies, and review
compliance with these limits.

• To ensure a system to identify any exceptions to the appetite/ limits and the risk management policies and
procedures; and to take timely corrective measures.

• To review Risk Management Information System reports, evaluate the findings and the appropriateness of the
remedial measures and direct necessary actions, besides approving Credit related policies, Internal Risk rating
policy and recommend the same for Board approval.

• Reviewing Product Programmes of lending/investment/derivative and Product Programmes related to new line of
business and recommend them to the Board.

• Recommending to Board, delegation of authorities to management committees for achieving Board mandated
strategic direction.

Board Information Technology Committee (BITC)

• To review and recommend IT Strategy and Digital Strategy of the Bank to the Board for approval.

• To advise and report to the Board on the status of technology activities and digital initiatives in the banks.
To review and monitor the implementation of SBP ‘Enterprise Technology Governance and Risk
Management Framework’.

• To monitor the overall impact with regard to business, customer, control as well as the impact of Information
Technology infrastructure and applications, to assess and address strategic gaps and issues.

• To monitor, oversee and optimize technology related investments and capital expenditure related to Information
Technology and to recommend IT budget to the Board for approval.

• To reinforce Information Technology roles and responsibilities through relevant policies and to issue high level
policy guidelines.

• To ensure that effective Risk Management strategies are designed and implemented to achieve resilience, including the
ability to effectively respond to wide-scale disruptions, cyber-attacks and attacks on critical infrastructure.

• To monitor and track all major Technology related projects, ITG performance and IT Services Delivery.

• To review IT Capacity Planning and Resource Management (including financial, data & information, infrastructure
& assets, human resource staff development, recruitment and the retention of skilled staff, vendors, etc.).


 Recruitment, Nomination & Remuneration Committee (RN&RC)
• To ensure that HR policies and practices are in line with the market dynamics and business objectives of
the Bank.

• To design competitive compensation programs that attract, retain and motivate staff to achieve business
objectives of the organsation, while enhancing and sustaining shareholder value.

• To review the implementation of the revised State Bank’s remuneration guidelines, and ensure that remuneration
policy is align with the requirements of the guidelines.

• To periodically examine the Bank’s remuneration policy.

• To review and recommend the HR policies of the Bank to the Board. Ensure development of new policies to help
attract, retain, develop and motivate talent.

• To review the Management Structure/Organogram of the Bank.

• To review and recommend the selection/ appointment/ reappointment, evaluation, compensation, increments,
performance bonuses, fringe benefits, including retirement benefits, and terms and conditions of service
agreement of the CEO to the Board.

• To review and recommend to the Board the selection, evaluation and compensation of key executives of the Bank.

• To review and confirm the Job Descriptions of key executives, review and recommend the appointment and
promotions of all key executives and general managers.

• To investigate and recommend resolutions to the Board of major violations of the code of business conduct and
ethics that may relate to personnel or internal controls relating to human resource policies or benefits.

• To consider/review and recommend to the Board, the remunerations to be paid to the non-executive Directors of
the Bank for attended Board and Board Committee meetings.

• To review and monitor the training and development budget.

• To look after any other matters relating to Human Resource Management.


 Board Meetings and Attendance
Attendance of Board of Directors Meetings during the year 2020

Attended by / Meeting Date 13-02-20 25-03-20 22-04-20 13-05-20 30-06-20 20-08-20 22-10-20 14-12-20
Farooq Rahmatullah Khan
Ahmed Abdulrahim
Mohamed Abdulla Bucheery
Yousaf Hussain
Mian Muhammad Younis
Juma Hasan Ali Abul
Imtiaz Ahmad Pervez
Abdulelah Ebrahim
Mohamed Al Qasimi
Abdulla Abdulaziz Ali Taleb
Ali Munir
Elected on
Fatima Asad Khan May 14, 2020

Mohsin Tariq
Elected on
May 14, 2020

Retired on
Fuad Azim Hashimi May 14, 2020

Board Audit & Corporate Governance Committee Meetings during the year 2020
Attended by / Meeting Date 12-02-20 21-04-20 12-05-20 19-08-20 21-10-20 10-12-20
Mian Muhammad Younis
Juma Hasan Ali Abul
Ali Munir
Ahmed Abdulrahim
Mohamed Abdulla Bucheery Appointed on
June 30, 2020

Attendance of Board Risk Management Committee Meetings during the year 2020
Attended by / Meeting Date 12-02-20 21-04-20 19-08-20 21-10-20
Imtiaz Ahmad Pervez
Abdulelah Ebrahim
Mohamed AlQasimi
Abdulla Abdulaziz Ali Taleb
Yousaf Hussain


Attendance of Recruitment, Nomination and Remuneration Committee Meetings during the year 2020
Attended by / Meeting Date 12-02-20 24-03-20 21-04-20 19-08-20 21-10-20 28-12-20

Ahmed Abdulrahim
Mohamed Abdulla Bucheery

Juma Hasan Ali Abul

Mian Muhammad Younis

Ali Munir

Fatima Asad Khan

Appointed on
June 30, 2020

Retired on
Fuad Azim Hashimi May 14, 2020

Attendance of Board Strategy Committee Meetings during the year 2020

Attended by / Meeting Date 11-02-20 20-04-20 18-08-20 20-10-20

Farooq Rahmatullah Khan
Ahmed Abdulrahim
Mohamed Abdulla Bucheery
Juma Hasan Ali Abul
Yousaf Hussain
Fatima Asad Khan
Appointed on June 30, 2020

Mohsin Tariq
Appointed on June 30, 2020

Fuad Azim Hashimi Retired on May 14, 2020

Attendance of Board IT Committee Meetings during the year 2020

Attended by / Meeting Date 11-02-20 24-03-20 20-04-20 18-08-20 20-10-20 10-12-20

Ali Munir

Abdulelah Ebrahim
Mohamed AlQasimi

Abdulla Abdulaziz Ali Taleb

Yousaf Hussain

Mohsin Tariq
Appointed on
June 30, 2020


 Role of the Board of Directors
The Board of Directors (BOD) is responsible for the oversight of Management of the Faysal Bank Limited (of the
Bank). It accomplishes this function acting directly and through the principal standing BOD Committees. It
provides entrepreneurial leadership and direction for the Management within a framework of prudent and effective
controls. It promotes collective vision of the Bank’s purpose, its culture, and its values and also demonstrates
ethical leadership. The collective wisdom of the Board is translated into its decisions which form the basis for
Management to achieve its targets. The primary role of the BOD of the Bank is to enhance shareholder value.

The Board is concerned with strategic matters and overseeing the business of the Bank in light of emerging risks
and opportunities, on a regular basis and also involved in establishing and reviewing the strategies, yearly targets
and financial objectives of the Bank. All the strategic decisions of the Bank have been taken by the Board.

Significant Issues/Matters discussed/approved by the Board of Directors:

During the year 2020, the Board of Directors deliberated upon and/or approved the following Significant
Issues/Matters:

• Annual Budget for the year 2021;

• Bank’s Policies including periodic reviews and amendments thereto;

• Implementation status of the Bank’s Strategic Plan for FY 2019-23.

• Budget for FY 2020 and its implementation status.

• Periodical review of Terms of Reference (“TORs”) of Board’s Sub-Committees;

• Un-Consolidated and Consolidated Financial Statements of the Bank on Quarterly, Half-yearly and Annual basis
together with Directors’ and Auditors’ Reports along with Statement of Compliance of the Code of Corporate
Governance;

• Related Party Transactions of the Bank;

• Management Letter issued by the External Auditors of the Bank and its compliance status;

• Performance evaluation of the of the Board’s Sub-Committees;

• Matters as recommended by Board’s Sub- Committees;

• Appointment of External Auditors of the Bank for the year 2020;

• Various SBP Inspection Reports along with Action Plan thereon;

• Performance Evaluation of the Board & its Sub- Committees;


• Matters pertaining to Faysal Asset Management Limited, subsidiary of the Bank;

• Various strategic equity investments by the Bank.;

• Quarterly and Annual Reports on Fraud & Forgery Cases;

• Consumer Lending Business;

• Write-offs/Waivers approved at Different Authority Levels and recoveries thereto;

• Status and implications of all material law suits filed by and against the Bank;

• Annual Branch Expansion Plan of the Bank; and

• Updates on significant Laws, Rules and Regulations.

• Implementation status of the significant regulations issued by the State Bank of Pakistan or the Securities &
Exchange Commission of Pakistan.

• Revised Memorandum & Article of Association of Faysal Bank Limited are being made in line with Companies
Act, 2017, Code of Corporate Governance 2019 and the requisites of conversion of the Bank into full-fledged
Islamic Bank.

• Directors Remuneration Policy terms of the BPRD Circular No. 03 dated 17-08-2019 by the State Bank of Pakistan

• Vision & Mission Statements of the Bank

• Constitution of the Board Sub-Committees

• Roles and Responsibilities of the Chairman and Board of Directors of the Bank

Performance Evaluation
of Board of Directors
In line with the best practices of the corporate governance FBL’s Board since 2012 has conducted self-evaluation
exercise on an annual basis by engaging Pakistan Institute of Corporate Governance (PICG) as an external
facilitator which is the lead on Corporate Governance and has a team of consultants to conduct Board
evaluations for companies and banks.

SBP Guidelines on Performance Evaluation of Board of Directors were implemented in August 2016 and
subsequently, FBL’s Board in compliance thereof has conducted its self-evaluation for the year 2020 by
engaging PICG.


 SBP Guidelines on Performance Evaluation of Board of Directors were implemented in August 2016 and
subsequently, FBL’s Board in compliance thereof has conducted its self-evaluation for the year 2020 by engaging
PICG.

The evaluation covered various aspects of the performance of the Board including but not limited to: Board’s role,
Committees’ performance, Training, Strategy, Risk Management, and Board Meetings. The evaluation covered:

• The Board as a whole

• Individual Director (Independent, Non-Executive and CEO)

• Board Committees

The evaluation was carried out using quantitative method based on subjective assessment, and was conducted
via questionnaires developed by the consultants in conformance with the State Bank of Pakistan’s Guidelines on
Performance Evaluation of Board of Directors. The quantitative technique has the advantage of being specific
and measurable. Measurement scale used in FBL’s board evaluation is the summated rating on a scale of 1-10
depending on how strongly they agree or disagree with a given statement. The use of this method ensures
specific and measurable data that can be benchmarked over time.

Directors’ Orientation
As and when new Director is elected or appointed on the Board, the Company Secretariat provides an
orientation pack consisting on below mention documents:

1. Minutes of Board of Directors Meeting during the one year

2. Minutes of Board Committees during the one year

3. Minutes of Annual General Meeting during the last three years

4. Memorandum and Articles of Association of the FBL

5. Terms of Reference of Board Committees

6. Code of Conduct of FBL

7. Banking Companies Ordinance, 1962

8. Prudential Regulations

9. Companies Act, 2017

10. Code of Corporate Governance 2019


11. Rule Book of Pakistan Stock Exchange

12. Any other relevant document if required

If desired by the incoming Director, we also arrange meetings with the Group Heads.

At the start of every three years Board of Director terms, we conduct the Directors Orientation Workshop through
Pakistan Institute of Corporate Governance (PICG).

During the year the Bank arranged Directors Orientation Workshop for newly elected Board Members through
PICG on June 30, 2020.

Directors’ Training
As at December 31, 2020 the Bank is compliant in respect of the Directors’ Training Requirement as laid down in
the Code of Corporate Governance.

Out of Eleven (11) Directors, the following Ten (10) Directors are certified and have completed mandatory
Directors Training Program:

1. Mr. Farooq Rahmatullah Khan

2. Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery

3. Mr. Yousaf Hussain – President & CEO

4. Mian Muhammad Younis

5. Mr. Ali Munir

6. Mr. Juma Hasan Ali Abul

7. Mr. Abdulelah Ebrahim Mohamed AlQasimi

8. Mr. Abdulla Abdulaziz Ali Taleb

9. Ms. Fatima Asad Khan

10. Mr. Mohsin Tariq

Mr. Imtiaz Ahmed Pervez has attended the Directors’ Training, however his final test is pending.

Additionally, the Bank also arranged the following Trainings for the newly elected Board of Directors during the
year 2020:


1. Workplace Culture of Faysal Bank Ltd by Dr. Irum Saba, Asst. Prof. Head of CEIF Academics IBA Karachi on
December 14, 2020.

2. Islamic dress code by Mufti Muhammad Najib Khan on October 22, 2020.

3. Why Islamic Banking by Mufti Muhammad Najib Khan on August 20, 2020.

4. Islamic Product in Compliance with Shariah Governance Framework by the Chairman of Sharia Board of Faysal
Bank Limited on June 30, 2020.

Remuneration Policy Disclosures

Purpose & Scope
The Bank has developed a fair, objective, transparent and sound Remuneration Policy that is aligned with risks
and responsibilities of Financial Intermediation.

The scope of Remuneration Policy covers all employees across the Bank who are materially responsible for risk
taking or risk controlling activities.

Objectives
Following are the main objectives of Remuneration Policy:

• To promote and be consistent with sound and effective risk management and not encourage risk-taking that
exceeds the risk thresholds of the Bank;

• To ensure that the remuneration practice is in line with the Bank’s objectives, taking into consideration all major
risks that the Bank may face, and promotes and supports long-term sustainable performance;

• To align remuneration with risk appetite and with the conduct expectations of the Bank, regulators and
stakeholders; and

• To attract, retain and motivate highly talented employees and reward those who promote corporate values with
incentives correlated to the long-term value generation.

Governance framework
The Bank’s Governance Framework with respect to the aforementioned Guidelines, aims at guaranteeing an
appropriate control on remuneration practices, ensuring that decisions are taken with sufficient independence
and in an informed way, by such authorities and functions, to which different responsibilities are delegated.

The Board of Directors (BOD) reviews, approves and monitors implementation of the Bank-wide remuneration
policy, based on the recommendations of Recruitment, Nomination and Remuneration Committee (RNRC). In
addition, the BOD through RNRC, reviews remuneration structure including composition of fixed and variable
remuneration of President & CEO, Chief Operating Officer (COO) and Senior Management (excluding Head
Internal Audit). Whereas, BOD through Board Audit & Corporate Governance Committee (BACGC) reviews
Head Internal Audit’s remuneration structure including composition of fixed and variable remuneration.


 The RNRC oversees the Bank’s remuneration program along with its other approved Terms of Reference. One of
its key responsibilities is to approve the list of employees identified as MRTs and MRCs, in accordance with the
specified criteria.

The President & CEO provides support to HR in development and implementation of Remuneration policy amid
review and recommend compensation structures of the Senior Management Team and approves structures for
other MRTs/MRCs. The President & CEO also reviews and recommends to RNRC, malus application for
withholding deferred compensation of MRTs/MRCs (including Senior Management), in case of any event resulting
in loss to the Bank that is directly attributable to the respective MRT/MRC.

The Business groups and support functions provide adequate support to HR in implementation of this policy.

HR bears primary responsibility for the development, dissemination, coordination and consistent application of
the Remuneration policy. Some of its key responsibilities include; Determination of compensation structures,
deferrals percentages and periods for all MRTs and MRCs; and Finalization of the deferral pool mechanism
through an established Fund and ensuring close coordination with the Trustees of Fund, for deferral
compensation management.

MRT/MRC Inclusion Criteria

The inclusion criteria have been developed in accordance with the Guidelines and applicable best practices, and
comprise of two sections, namely, the Qualitative and Quantitative MRT/MRC criteria.

Qualitative Inclusion Criteria

The following qualitative criteria has been applied for identification of MRTs and MRCs:

• President & CEO and COO;

• Members of the Senior Management;

• Members of critical Management Committees;

• Heads of critical functions responsible for managing business amid risks and controls; and

• CEO of Faysal Asset Management Limited (a subsidiary of FBL).

Quantitative Inclusion Criteria

The Bank has carried out detailed assessment of individuals subjecting the Bank to significant risks. The
materiality of significant risks has been determined through the quantitative criteria for each major risk type i.e., i)
Credit Risk; ii) Market Risk; iii) Operational Risk; iv) Liquidity Risk; and v) Financial Expenditure Approval Authority.

Annual MRT/ MRC Assessments

HR conducts risk assessments for identification of MRTs and MRCs as per the quantitative and qualitative
criteria, which is then presented to the President & CEO for review and recommending to the BACGC/RNRC for
onward submission to BOD for approval.


 Compensation Structure
The Bank offers a compensation structure with a balanced mix of fixed and variable elements, in order to
encourage behaviors focused on achievement of long-term sustainable results, as detailed below: -

Fixed Remuneration
Fixed remuneration comprises of base salary (including annual increment therein) and role-based fixed
allowances, if applicable. Fixed remuneration shall not vary with performance and is payable, in accordance with
HR Policies.

Variable Performance Based Remuneration

Variable remuneration takes into account Bank’s performance, Group’s performance, business unit/ product’s
performance and individual’s performance. Underachievement of financial performance, taking excessive or
undue risks, customer experience, audit/internal controls/compliance issues etc. are generally considered for
determining risk-adjusted variable remuneration.

Other Benefits
Other benefits are awarded on the basis of individual employment contracts and local market practices. These
may include staff financing, expense allowances / reimbursements, life takaful, medical care and relocation
allowances etc. These benefits shall not be subject to deferment requirements for MRTs and MRCs.

Performance Measurement of MRTs & MRCs

Performance management is a core people management process at FBL which aligns individual
performance objectives with the Bank’s strategy and priorities, to achieve sustainable and successful
performance. Significant points of Performance Management are given below: -

Risk-adjusted Balanced Scorecards for Performance Evaluation of MRTs/ MRCs

FBL has developed risk-adjusted balanced scorecards for all MRTs and MRCs for their performance
measurement, which ensures establishing a correlation between and alignment of risks and rewards.
These risk-adjusted balanced scorecards are prepared at individual levels, incorporating various financial,
non-financial/ qualitative and risk-adjusting factors.

The performance measurement through risk-adjusted balanced scorecards is also subject to application
of an overriding/adjusting factor by the relevant scoring authorities/ assessors to account for any
circumstances not in control of the individual MRT/MRC whose performance is being assessed.

Further, the assessor may also consider reducing, or zero rising the variable compensation of the individual
MRT/MRC, in case the individual does not achieve reasonable minimum/hurdle score in any of the critical
factors, categories or on an overall basis. In addition to reducing or zero rising variable compensation,
disciplinary action may also be initiated in case of significant adverse performance against any risk
adjusting factor.

Deferral Mechanism
A certain portion of variable compensation of the MRTs and MRCs is subject to mandatory deferrals for a
defined period; thus creating alignment between the employees’ and stakeholders’ interests and reinforcing
that compensation is appropriately linked to longer-term sustainable performance.


 Deferral Period & Percentages
The deferred amount is withheld for a defined period whereas remaining portion of the variable
compensation is paid upfront to the MRT/MRC. The deferred remuneration vests proportionately over the
deferral period following the year of variable remuneration award. The deferred portion of the variable
remuneration along with the interest accrued shall be paid to the MRT/ MRC on vesting, proportionally
through yearly installments, during the deferred period in case no malus triggers are applicable. In case of
malus and where accountability has been determined, the entire or certain portion of the deferred
remuneration is withheld and not paid to the MRT/MRC on it becoming due.

Settlement of Deferred Remuneration

As mentioned above, the amount withheld shall be paid proportionately during the deferral period, even if
that individual is no more an employee of the Bank. The Bank continues to make payment of the deferred
amount proportionately for the remaining deferral period, regardless of whether the employee has
resigned, or retired or has been terminated, except in case of malus. However, the entire deferred
remuneration shall be paid immediately in the event of death.

Shariah Board Members’ Remuneration

The services of Shariah Board members have been acquired on fixed period contract basis. They are provided a
monthly fixed remuneration comprising of base salary and allowances/other benefits along with award of Bonus
based on their performance, as per their respective employment contracts. The Other Benefits may include
expense allowances/reimbursements, medical care, life takaful, etc. Further, Chairman Shariah Board is also
entitled to a company-maintained car.

Governance Practices Exceeding

Legal Requirements
FBL respects the country’s laws and ensures meticulous compliance of applicable laws, rules & regulations. We
have successfully adapted our practices to reflect the changing standards of evolving governance regulations.
We are committed to the highest standards of corporate governance. We meet corporate governance legal
requirements in Pakistan, as well as the best practices recommended by PSX and SECP.

Following are some of the practices of the Bank which exceed the minimum legal requirement:

• The Board has constituted 5 board committees vis-à-vis the requirement of having 4 board committees and has
also from time to time formed board committees for specific assignments with specific targets in order to
carryout different roles & responsibilities.

• The Bank has only one Executive Director (President & CEO) though permitted two executive directors by SBP
and four (one third of the Board as executive directors) under Listed Companies (Code of Corporate Governance)
Regulations – 2019.


• The Board receives and accordingly, reviews the detailed performance report of each Board Committee on a
periodic basis.

• The Board receives and considers a detailed report on every meeting of the Board Committees from the
Chairmen of the Board Committees.

• The Bank has a comprehensive Code of Conduct along with mechanism for implementing and monitoring the
same and has taken necessary steps to disseminate it throughout the Bank along with its supporting policies
and procedures.

• The Board has given specific mandate with requisite authorities and powers to the Board Audit & Corporate
Governance Committee to monitor and oversee the corporate governance practices, ethical standards and
controls along with legal and regulatory compliances in the Bank.

Diversity
FBL is committed to fostering, cultivating and preserving a culture of diversity and inclusion. Diversity is a
strategic and sustainable long-term objective; and adherence to equal opportunity, non-discrimination and
non-harassment are integral components of FBL’s HR Policy.

FBL as a responsible corporate citizen, under the guidance of BOD, has been carrying out Strategic activities
including Corporate Social Responsibility, in resonance with its Islamic Values and Mission. In this context, FBL
was the lead sponsor of the ‘5th Special Olympics Pakistan Unified Marathon 2020’ and a ‘Cycling
Competition for differently abled people’.

FBL also celebrated International ‘White Cane Day’ this year where our differently abled staff were
acknowledged for their hard work and commitment. The Bank’s Management has expanded its commitment by
inducting differently abled staff from the school of visually impaired, to ensure that they become useful members
of the society. Through this initiative, Faysal Bank has been able to double its numbers of differently abled people
in 2020.

Similarly, in line with our social responsibility vision of Gender Diversity and Inclusion, Faysal Bank (amongst others)
this year donated funds in aid of the construction of an ultrasound room in Pink Ribbon Hospital, Lahore that
promises a state-of-the-art diagnosis, free of cost treatment and counselling facilities for breast cancer patients.

FBL has exceeded female participation ratio in all financial inclusion sessions, as part of our financial inclusion
initiative under ‘National Financial Literacy Program’ in collaboration with SBP, which makes FBL one of the
few banks achieving this target.

FBL has also launched an in- house platform, Faysal Women Connect – Internal Lean in Circle, offering
support to female employees from Senior Role models in the Bank. Under this forum, several programs have
been conducted, such as Balance for Better Talks, Equal for each Talks, International Women’s Day, Women
Connect Ambassador Program, Workplace Harassment Awareness Sessions and Health awareness workshops.

The Bank Management’s focus on Diversity is also evident over the years through improvement in Gender ratio
(Female Staff: 16% in 2016 to 18% in 2020).


 &RQԱLFWVRI,QWHUHVW
The Bank has adopted robust policies and procedures with respect to identifying, reporting and managing
conflicts of interest, and the situations that may lead to it. The directors hold fiduciary duties of care and loyalty to
the Bank and to protect the shareholders’. One of the key duties includes not placing oneself in a position where
the directors’ personal interest may possibly conflict with their duty to the company.

Conflict of interest may arise in several situations, and in order to identify, report and manage any possible conflict
the Board has adopted several measures which include:

• A policy and procedural framework.

• Board Members and Executive Management disclose their interests, including their interests in other entities on a
periodic basis.

• Board Members at the start of every meeting confirm to the Chairman whether or not they have any conflict with
respect to any agenda item to be discussed in the Board Meeting.

• A Board Member in a conflict of interest situation exits the Boardroom when such a matter is being deliberated
upon and refrains from deliberating and discussing on the said issue.

• Any other measure which may be appropriate in light of legal and regulatory guidelines.

Related Party Transactions

The Board of Directors has approved Policy for Related Party Transactions. The Bank’s policy is to conduct all
the related party transactions on an arm’s length basis in the normal course of business. If a transaction is not
conducted on arm’s length basis, then specific approvals or ratifications are required by the Board on
recommendation of the Board Audit & Corporate Governance Committee (BACGC) of the Bank in order to avoid
any potential conflict of interest.

The policy specifies that all transactions entered into with related parties shall require Board’s approval on the
recommendation of the BACGC of the Bank, which is chaired by an independent director of the Bank except for
those held with employees as per their terms of employment or a policy of the Bank.

Every director (including their relatives) of the Bank who is in any way, whether directly or indirectly, concerned
or interested in any contract or arrangement entered into, or to be entered into, by or on behalf of the Bank shall
provide information about the nature of his concern or interest in the form specified and shall cause it to be
disclosed at the meeting of the board held immediately after the date of the notice. No director of the Bank shall,
as a director, take any part in the discussion of, or vote on, any contract or arrangement entered into, or to be
entered into, by or on behalf of the Bank, if he/ she is in any way, whether directly or indirectly, concerned or
interested in the contract or arrangement, nor shall his/ her presence count for the purpose of forming a quorum
at the time of any such discussion or vote.


 During the year, the Bank has entered into transactions and contracts with the related parties i.e. subsidiary
company, associates, post-employment benefit plans for the Bank’s employees, Key Management Personnel
(KMPs), Close Members (CMs) of KMPs and other related entities. Those transactions include financing to, and
deposits from the related parties, , acceptances and off balance sheet transactions and provision of other
banking and financial services that are carried out in the ordinary course of business on an arm’s length basis at
commercial rates, except for the transactions that KMPs have availed under HR policy of the Bank. Contributions
to and accruals in respect of staff retirement benefits and other benefit plans are made in accordance with the
actuarial valuations / terms of the contribution plan. Remuneration to the executives / officers is determined in
accordance with the terms of their appointment.

During the year, no contract or arrangement has been entered into with related parties other than in the ordinary
course of business on an arm’s length basis.

The Bank has made detailed disclosures about related party transactions in its financial statements annexed
with this annual report.

Record Management Policy

Record management is a methodological approach to control the maintenance and disposition of organization’s
record. Record management ensures that valuable record evidencing an organization’s activities that have legal,
financial, administrative or historical value are protected and accessible while expired record is systematically
destroyed. Thus, for this purpose Faysal Bank has signed an agreement with a servicec provider to put in place
comprehensive processes, controls and guidelines on handling, protection, retention, retrieval, and disposition of
recorded business information generated daily which are of ongoing importance to FBL’s overall service capability
and regulatory compliance.

,7*RYHUQDQFH3ROLF\
Information technology has become a mainstay of most of the organizations. Banking is one segment which
relies heavily over the performance of Information Technology, not only to improve their efficiency and increase
profit, but also to earn best standing and maintain it.

Compounded with the criticality of IT for operations and business, it is also an avenue with a major allocation in
budget. Anything that is as significant and impact creating as IT, needs to be governed carefully to reap
maximum benefits of adopting technology for business.

FBL IT Governance framework has been established as per regulatory requirements which covers overall
enhancement of governance within Technology through the directives from regulators, Management IT and Board IT
Committee. IT Governance apart from calculating risk and monitoring, bridges the gap between the Business strategy
& IT strategy and aligns technological initiatives within the interest of the bank. The framework aids executive
management and staff within the organization to set expectations, participate, communicate, and establish
accountability. IT Governance is well-structured to assist in creating efficient mechanisms, enhance conformity to
internationally accepted best practices, improve overall IT performance and enable better control and security.


 FBL Information Technology function is headed by CIO. The CIO office provides the leadership for the
development and delivery of world-class technology services. The position is directly responsible for:

• Ensure proper setup of Information technology function for smooth running of Information Technology services;

• Ensure production Data Center is fully equipped and updated including Disaster Recovery Sites;

• Integrating IT Strategy with Bank’s Strategy;

• Overseeing effective management of all functions within the technology domain ensuring appropriate staff
strength and ensuring that the staff has clear direction and motivation;

• Encouraging technical innovation and the development of a robust and dependable technology infrastructure;

• Ensure IT performance objectives meet the optimum level of desired services;

• Providing guidance, oversight, and strategic thinking on information technology; and

• Setting the overall direction for IT Group to introduce and implement innovative technology solutions.

Information Technology Function is being taken care by teams of committed professionals, providing innovative
and efficient solutions to achieve and nurture strategic objectives and goals of Business including other support
groups under the guidance of Board IT Committee (BITC) and management IT Steering Committee (ITSC).

The FBL Information Technology function comprise of following units/ verticals:

• IT Governance

• IT Infrastructure

• IT Operations

• IT Project Management Office

• IT Development

• IT Countrywide Centralized Services

IT Board and Management Committee

The Bank’s Board IT Committee (BITC) and IT Steering committees (ITSC) of the management are governing
bodies that review, evaluate, prioritize and make recommendations regarding the major technology investment
plans and strategies, including determining value for money and return on investment. It also ensures that
effective oversight is provided to the Information Security function within the Bank and that the Information
Security posture is aligned with the risk appetite.


 Key objectives of these committees are:

• Provide a forum for discussion, assess current technological needs and recommend future technology
enhancement, investments and monitor progress of the same;

• Review, monitor and prioritize major technology projects in order to align the IT strategy with Business strategies;

• Establish an efficient and effective IT organization structure within the organization;

• Ensure that technology risks are integrated with the enterprise risk management function to achieve security,
reliability, resiliency, interoperability and recoverability of data/information and information assets;

• Ensure maintenance of an independent and effective technology audit function commensurate with the
complexity of the Bank’s technology risk profile;

• Ensure that resource gaps (people, process & technology) identified by the management are adequately and
timely fulfilled; and

• Provide direction to the executive/ middle management to adopt best practices for effective and smooth
functioning of technology based banking operations.

Whistle Blowing Policy

FBL is committed to maintaining a culture of the highest ethics, integrity, transparency and competence in its business
& customer handling and ensures compliance with its Code of Conduct. FBL provides open and safe workplace
environment for employees & third parties and encourages Staff and any other person who has a genuine concern
about any wrongdoing or misconduct to raise it through dedicated whistle blow channels, thereby maintaining public
trust and confidence in the integrity and professionalism of the services provided by the Bank.

Reportable Matters
FBL does not condone and become party to the inappropriate/unethical behavior/conduct or fraudulent activities.
If an employee, customer or any third party forms a reasonable suspicion that any of the criminal and unethical
conduct has taken place, are taking place, an intent exists to carry out any wrongdoing in the future, or that any
unethical activity has been concealed, then they should immediately speak up.

During the year 11 cases were reported to the Whistle Blow Committee.


 Whistleblow Channels
FBL provides employees & third parties with access to specific, independent, confidential and secure means to
Speak Up.

• Email: whistleblowdesk@faysalbank.com\

• Whistle Blow Hot Line: 021-38733000

• Intranet: http://fblintranet.faysalbank.com/sites/Bankopedia/WhistleBlow

• Internet: https://www.faysalbank.com/en/whistle-blowing/

• Postal address: “Whistle Blow Desk Faysal House, Business Compliance, Compliance Function, 2nd Floor,
St-02 Shahrah-e-Faisal, Karachi, Pakistan”

All Speaking Up disclosures are recorded, reviewed and, where appropriate, independently investigated. It may
also be noted that Abuse of Channel based on false statements and facts are not entertained.

Protection & Reward For Whistle Blowers

Faysal Bank takes all reasonable steps to protect whistleblowers from any retaliation, victimization, harassment or
penalization that might arise because of whistle blowing and sharing substantial evidences. Speaking Up
disclosures, including the identity of the whistle blower and the subject of the Speaking Up disclosure, are kept
confidential and disclosed on a strict need to know basis.

Reward for Whistle Blower(s) is covered under “Spot Rewards” – HR Policy document.

Reporting To WBC & BACGC

The Whistle Blow Committee (WBC) & Board Audit & Corporate Governance Committee (BACGC) have an
oversight on issues related to unethical conduct and whistleblowing complaints. For WBC & BACGC
consumption, whistle blow complaints along with update on investigations/resolution is quarterly reported


 Human Resource Management
Human Resource Policies are approved by the Bank’s Board of Directors on the recommendations of
Recruitment, Nomination and Remuneration Committee, in order to guide all the employees and keep them fully
informed of the Bank’s relevant rules and regulations.

Faysal Bank Limited (FBL) being an equal opportunity employer encourages selecting employees irrespective of
their gender, cast, color, language or disability.

The Bank is committed towards employee development practices which enable all its employees to reach their
optimum potential, thereby creating a high-performance organization.

Further, the Bank’s Human Resource Policy Manual covers the following areas:

• Recruitment, Selection and Appointment

• Conditions of Employment

• Working Environment

• Performance Management & Rewards

• Remuneration Policy

• Benefits

• Staff Finance Policy

• Leave Policy

• Travel Policy

• Relocation Policy

• Training & Development Policy

• Employee Grievance Policy

• HR Helpline

• Code of Conduct

• Protection against Harassment of Women against Harassment at the Workplace


Business Continuity Management
Faysal Bank believes there is no greater value than the one to place our stakeholders on priority who make our
business successful. This includes our employees and associates, customers, vendors and shareholders. It is
Faysal Bank’s policy to maintain a BCM program and Business Continuity plans to ensure prompt and efficient
recovery of critical operations of its products and services from any incident or physical disaster which the
organisation may, from time to time, face. To ensure that the program fully meets the current and changing needs
of Faysal Bank, all Business Continuity plans are regularly tested, reviewed and results are presented to Board
of Directors.


 Corporate Social Responsibility


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 Corporate Social Responsibility
Recognizing the strong need of giving back to the society, social responsibility has always been an integral
element of Faysal Bank’s set of operations. However, complementing its vision of becoming a full-fledged Islamic
entity, Faysal Bank has further upgraded its Corporate Social Responsibility initiatives by putting together a
comprehensive framework that is intertwined with Islamic principles and mirrors the bank’s value system. In this
regard, where Faysal Bank’s CSR activities are primarily concentrated in areas where it operates, several
outreach programs are also ensured nationwide in the areas of education and health, keeping the challenging
times of the pandemic in mind.

On the whole, Faysal Bank’s CSR practices, as guided by the Board, are concerned with assisting and/or
collaborating with social welfare organizations or working directly in the communities for uplifting their
educational, health, financial and social wellbeing while also setting up best social practices for the general
wellbeing of the society at large.

Zeroing in on these focus areas, Faysal Bank unfolds its social mission by:

i) Joining forces with schools and educational institutions and ensuring the right to education to students without
discrimination.

ii) Partnering with healthcare centers for establishing necessary medical facilities and ensuring access to quality
healthcare to all.

iii) Adopting policies that promote social strength, such as inclusion and women empowerment, while also
collaborating with social organizations that work for the cause.

Catering to these basic social responsibilities, Faysal Bank donated a total of PKR 69,686,576 in 2020 through
Waqf Faisal to play its part in the fields of education, health, environment, social equity, and for the advancement
of any other general utility for both its internal and external stakeholders.

Education
Faysal Bank believes education is at the base of national development. Therefore, the bank’s CSR activities are
mainly rooted in the area of education with 9.34% of its total CSR spend disbursed across this sector to help
underprivileged and deserving students in shaping their future.

In conformance to its Islamic values and in view of the growing global Islamic banking sector, Faysal Bank is in
the process of partnering up with universities and institutes that offer Islamic courses and providing need-based
scholarships for students, funding researches, and training scholars. Where such initiatives help in enhancing the
skills and abilities of students who would otherwise not have enough resources to explore their potential and
emerge as productive members of society, they also serve to make education accessible to all, bridging the gap
between deserving students and quality education.

To take this mission forward, Faysal Bank joined hands with a number of educational institutes to support
deserving students by sponsoring their educational expenses in their journey to excellence in a variety of fields of
professional education, vocational training, and skills development. Following are the reputable institutions that
Faysal Bank partnered with for this initiative:


• Professional Education Foundation – PEF

• Behbud Education Lahore for Nasirabad Higher School, Shahdra

• Hunar Ghar

Health
The importance of healthy communities and equitable access to quality and affordable healthcare is undeniable,
and is therefore, one of the central pillars of Faysal Bank’s CSR mission. However, in light of the current pandemic
situation, overburdened healthcare system, and the resultant lack of access to many, accessible quality
healthcare has become a paramount element of Faysal Bank’s initiatives with 52.48% of its CSR spend going
towards this goal.

Along with partnerships with not-for-profit health organizations and hospitals to set up innovative health facilities
and providing free-of-cost services to deserving patients, Faysal Bank also extended its support to a variety of
hospitals in setting up quarantine, testing, and treatment facilities for patients during the testing times of the
pandemic. In addition to supporting patients from marginalized segments, Faysal Bank’s CSR focus is also
concentrated on training clinical and non-clinical staff about safety measures, providing them with the essential
safety gears. Research is another important field of focus where Faysal Bank has collaborated with leading
research facilities to play its part in containing the virus at the earliest.

To fulfill its healthcare mission, Faysal Bank worked with the following health organizations:

• Shaukat Khanum Cancer Hospital & Research Center

• Layton Rahmatullah Benevolent Trust – LRBT

• Indus Hospital

• Patient Behbud Society for Aga Khan University & Hospital

• National Institute of Child Health – NICH

• The Kidney Centre

• Patients Aid Foundation

• Institute of Public Health – IPH

• Akhuwat Corona Imdad Fund

Social Welfare
Acknowledging the fact that a business cannot flourish in its truest sense unless the society it operates in is
flourished, Faysal Bank makes sure to regularly engage in initiatives that can uplift the wellbeing of its people and
foster an environment of social sustainability. Keeping up with this mission, Faysal Bank allocated 17.51% of its
CSR spend towards social welfare initiatives to play its part in setting up a society as per the Islamic principles.


 This year, the focus of Faysal Bank’s welfare work was concentrated towards, but not limited to, poverty
alleviation, empowerment of marginalized and underserved communities, promotion of diversity and inclusion,
and COVID-19 emergency relief – distributing ration packs, necessary hygiene kits, and extending financial
assistance among underprivileged segments of the society, through collaboration with the following welfare
organizations:

• Behbud Association Karachi

• Quran Shelves & Shoe Racks for Karachi Airport Masajids

• Karachi Relief Trust (KRT) rations packs distribution in pandemic

• Karachi Relief Trust (ration distribution in Jacobabad

branch vicinity)

• Family Welfare Society

• Sports in Pakistan (cycle race)

• Behbood Association Lahore

• LABARD

• NOWPDP - Network of Organization working with People

• Pakistan Facilities Management Pvt Ltd. for Special Corona

Hygiene Kits

Financial Assistance to Employees

Faysal Bank’s employees are its most valuable assets,
without whom, the bank’s mission is unattainable. Therefore,
Faysal Bank puts strong emphasis on maintaining a healthy
and strong relationship with its internal stakeholders and
treats their concerns as its own concerns. For this purpose,
the bank makes sure to offer financial assistance to
employees during their times of need extending all kinds
of necessary support for their family’s medical expenses,
educational expenses, expenses incurred from unforeseen
events, wedding expenses, etc.

This year, Faysal Bank contributed 11.79% of its total CSR

spend on providing financial assistance to its staff.

Others Causes
In addition to its primary social mission, Faysal Bank
also contributed 8.89% of its CSR spend towards the
following cause:

Rations Packs distribution in Ramadan & Sehri/Iftari for staff.


 Social and Environmental
Responsibility Policy
The Bank has developed a comprehensive ‘Green Banking Policy’. The objective of this policy is to inculcate
environmental consciousness in the employees of the Bank and its client base. The Policy includes:

• Extending financing facilities to the customers based on Environmental Risk Management framework.

• Guidelines on adopting environment friendly policies and practices in the Bank.

• Raising awareness among the customers about importance of environment friendly practices.

Environmental Risk Management

In order to conduct risk categorization of our borrowing customers and gauge environmental impact of lending
operations, Faysal Bank has developed Environmental Risk Management framework which includes the
implementation of Environmental Risk Rating (ERR) model to assess the impact of borrowing relationships
on the environment.

Environmental Consciousness
To inculcate environmental consciousness, a training module has been incorporated in the orientation pack of
new employees which explains concept of Green Banking, key pillars of Faysal Bank's Green Banking policy, and
also imparts awareness on the environmental issues. Regular trainings are conducted for the employees joining
Faysal Bank. In addition to that, screensavers are deployed on periodic basis to reinforce the message of energy
conservation and efficiency.

Building Design & Operations

Energy efficiency is kept at the core of decision making while shortlisting vendors/equipment and maintenance
activities. All the new equipment being procured for branches are energy star compliant. The Bank is working on
replacing conventional lighting with LED technology while air conditioners using conventional technology were
replaced with inverters to improve energy consumption and efficiency. In addition to this, comprehensive plan is
being adopted to certify all bank vehicles and generators for emission control which will contribute in reduction of
carbon footprint.

Paperless Operations
Faysal Bank is pro-actively creating awareness about Green Banking Activities that include digital banking
services and subscription to e-statements. Regular trainings of branch staff, contact center agents and other
teams are being conducted to continuously encourage customers to switch to paperless transactions.


 Performance and Position

Another milestone…

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Highlights

849,165
6HQVLWLYLW\$QDO\VLV'XHWR
Foreign Currency Fluctuations
Foreign exchange risk / currency risk is the current or prospective risk to earnings and capital arising from
adverse movements in currency exchange rates. It refers to the impact of adverse movements in currency
exchange rates on the value of open foreign currency positions. Changes in currency rates affect the value of
assets and liabilities denominated in foreign currencies and may affect revenues from foreign exchange dealing.

The Bank undertakes currency risk mostly to support its trade services and maintains overall foreign exchange
risk position to the extent of statutory Foreign Exchange Exposure Limit (FEEL) prescribed by the SBP.

Exposure limits such as counterparty, gap, net open position, dealer and bucket-wise currency delta limits are in
place in accordance with the Bank’s approved policies in order to manage associated risk and concentration at
the acceptable tolerance levels.

For details about the Bank’s foreign exchange risk refer note 44.2.2 to the accompanying unconsolidated
financial statements for the year ended December 31, 2020.

No Defaults
There is no default by the Bank in payments of any debts during the year.

0HWKRGVDQG$VVXPSWLRQVXVHG
LQ&RPSLOLQJWKH,QGLFDWRUV
The Bank uses Key Performance Indicators (KPIs) to measure success of initiatives as well as routine
operational activities.

FBL identifies KPIs which effectively reflect the Bank’s performance. The Bank analyses all traditional financial
and profitability ratios together with an analysis of its market positioning, competitors and general market
conditions. Financial ratios include growth in deposits and advances, non-performing loans ratio and provision
coverage. While profitability ratios include net margin ratio, non-markup income to total income, cost to income
ratio, return on assets, return on equity and earnings per shar


 6KDUH3ULFH6HQVLWLYLW\$QDO\VLV
Below is a list of some key factors that can influence the share price of Faysal Bank Limited. The list is not
exhaustive and intends to cover the major areas:

• Regulatory / Policy Changes

Any regulatory or policy changes that directly impact the overall banking landscape along with cost and / or
revenue drivers are likely to exert a significant influence on the Bank’s stock price. For example, any change in
monetary policy rate has a direct impact on yields of government securities, spreads made on advances and
funding costs; and in turn materially impact profitability and the share price as well.

Similarly, any hike in the minimum rate of return on deposits will result in compression in net interest margins
earned and can negatively impact the earning and correspondingly the share price of the scrip.

• Investor and Market Sentiment

Market sentiment is often subjective which makes it difficult to quantify but a change in sentiments due to the
investment climate in general or the stock market in particular can have an impact on the Bank’s share price as
well. Such a sentiment driven impact on the share price can occur even in the absence of any fundamental
development or change in the Bank’s business case.

• Change in Macro Environment

Political stability and controlled law & order situation is a pre-requisite for any economic development. Any
changes in the macro environment, including inflation and / or currency devaluation could see the stock price of
the Bank move alongside as market preempts such developments and extrapolates their impact on policy /
regulatory changes in the Bank’s share price.

Share Price as of December 31, 2020 Rs. 17.28

High Price Rs. 22.95
Low Price Rs. 11.21
Average volume 1,152,625
Trading days 251
Days traded 251


Business Rationale for Major
Capital Expenditure
Faysal Bank realizes the importance of capital expenditure and in view of this has adopted in-depth evaluation
procedures to assess all types of capital expenditure requirements before obtaining final endorsements from
the Board.

During the year, the bank’s capital expenditure amounted to over Rs. 2 billion and was primarily directed towards
business expansion, renovation, improvement of digital frame and strengthening of IT infrastructure. A detailed
disclosure of fixed asset is given in the financial statements.

Capital expenditures planned for next year

The Bank has budgeted capital expenditure of Rs. 4.1 billion for the next year. This would primarily be invested in
expanding our branch network, continuous improvement in our IT platforms, safeguarding our existing
infrastructure/ relationships from growing threats on cyber security front along with routine upgrades and
replacements to ensure smooth operations.


 Outlook


 Faysal Islami – Noor
A First by Pakistan’s Fastest
Growing Islamic Bank


 Forward Looking Statement
Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current
facts. Forward-looking statements often use words such as “anticipate,” “target,” “expect,” “estimate,” “intend,”
“plan,” “goal,” “believe,” or other words of similar meaning. Forward-looking statements provide Faysal Bank’s
current expectations or forecasts of future events, circumstances, results or aspirations. All forward-looking
statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Bank’s control.
FBL’s actual future results may differ materially from those set forth in its forward-looking statements. While there
is no assurance that any list of risks and uncertainties or risk factors is complete, among many others below are
certain factors which could cause actual results to differ from those in the forward-looking statements:

• Local, regional and global business, economic and political conditions and geopolitical events;

• Changes in laws and regulatory requirements, including capital and liquidity requirements affecting the Bank’s
business, and the ability of the Bank to address those requirements;

• Changes in investor sentiment or consumer spending or savings behavior; and

• Occurrence of natural or man-made disasters or calamities, including health emergencies, the spread of
infectious diseases, pandemics or outbreaks of hostilities, or the effects of climate change, and the Bank’s ability
to deal effectively with disruptions caused by the foregoing.

Any forward-looking statements made by or on behalf of the Bank speak only as of the date they are made, and
Faysal Bank does not undertake to update any forward-looking statements. The reader should, however, consult
any further disclosures of a forward-looking nature the Bank may make in any subsequent Quarterly Reports, or
other Briefings.

2020 was a year of historic firsts – Faysal Bank won the Best Emerging Bank award at the Pakistan Banking
Awards 2020, as well as the Best Emerging Islamic Bank award at the GIFA Awards 2020.

These awards were a recognition of FBL’s solid and sustained financial performance as well as the Bank’s focus
on customer satisfaction through improved service quality and technology.

2021 – A year of Growth and Conversion

Despite the many challenges facing the wider economy due to Covid related uncertainties, Faysal Bank is well
placed to deliver sustainable growth for its shareholders. The focus of the Bank will remain on three core pillars:

• Complete Islamic Conversion;

• Customer Satisfaction – Driven by innovative products, technology and high levels of service

• Growth across all business segments – led by improved efficiencies in low-cost CASA deposit generation.


Islamic Conversion
With the vision to be a full-fledged Islamic Bank by 2023 the Bank aims to continue conversion steadfastly. The
plan for 2021 includes the conversion of 66 conventional branches. The Bank estimates that 98% of the branch
network will be Islamic by December 2021.

Customer Satisfaction
With a vision to promote and establish Faysal Bank as the bank of first choice, Faysal Bank is building a culture of
service as a differentiator through enablement of staff via technology and process re-engineering as well as
training and measurement.

Furthermore, building upon the success of the past few years which includes innovative products such as the
Rehmat Account, in 2021 as well, the focus will remain on development of new products which create value for
our customers. These include Islamic variants of conventional products for which there is significant pent-up
demand such as an Islamic credit card.

Customers will also be facilitated through the enablement of digital distribution channels which will allow them to
interact and avail products / services from the Bank in a manner which is convenient for them.

Bank believes that achievement of our strategic ambitions are not possible without our employees, hence, we will
continue to invest in talent acquisition, staff training and support.

Growth
The Bank expects to continue the momentum gained in 2020 and register double digit growth in terms of
profitability in 2021. The Bank aspires to increase its outreach through physical branch network (30 new
branches) and digital solutions (ATMs, CDMs, enhanced facilities on internet and mobile banking etc.). To ensure
sustainable achievement of strategic objectives, FBL aims to focus on deposit growth to beat market and grow
market share, particularly through increased penetration in the SME segment. These growth aspirations will be
complemented through continued investment in brand promotion and further enhancement in our service quality.

With the view to provide the Bank an edge over its competitors the first ever Tawaruq based Islamic Credit Card
is scheduled to launch in first quarter of 2021. This covers a significant market gap, providing FBL the
opportunity to target a large unserved customer base.


 Sources of Information and Assumptions
used for Projections and Forecasts
Major factors underlying these Forward Looking Statements include:

• COVID-19: Although COVID-19 cases are on a decline in Pakistan and world-wide on the back of vaccination
drive, however any surge in cases due to new strain etc. may negatively affect the business activity.

• Discount rate / Monetary Policy: Based on different assessment parameters, the State Bank of Pakistan can
change the monetary policy rate. Any decrease in the discount rate will result in lower net interest income and
reduce the profitability of the Bank.

• Inflation: Inflation is considered as a key determinant of policy rate change. Any uptick in the inflation statistics
will have a material impact on the monetary policy rate along with other drivers. With higher discount rates, the
Banks will be able to invest in high yielding assets, thus resulting in increased profitability.

• Political Stability & Law and order situation: Political stability and controlled law & order situation is a
pre-requisite for any economic development. This, in turn, reposes investor confidence in Pakistan. However, any
act of terrorism or political instability can negatively impact the economy /equity market, thus resulting in
decreased profitability.

• Corporate Tax rate: Any increase in corporate tax rate will adversely impact the profitability of the Bank.

How the organization is currently equipped in responding to the critical challenges and
uncertainties that are likely to arise
The Bank keeps a track of the critical challenges that might influence its strategy and applies best judgment in
implementing mitigants. The Bank’s Risk Management performs stress testing against different pre-determined
scenarios to identify, analyze and evaluate potential losses and to provide an active approach in dealing with
factors that influence the financial standing of the Bank. The results of such tests have exhibited that the Bank
has satisfactory capital, liquidity and profitability to bear such scenarios.


 Strategy and Resource Allocation


Corporate Finance Deal of the Year
Islamic Finance News Award 2019


 Strategy and Resource Allocation
FBL has a 5-year (2019-2023) corporate strategic plan in place which sets the direction of the Bank with respect
to expansion, transformation into an Islamic Bank and digitization. FBL adopted a holistic approach for strategy
formulation which covered mapping itself with the industry, operating environment, conduct SWOT and derive a
strategy to capitalize on the opportunities presented and strengths identified.

Objectives
Strategic objectives, actions to achieve these objectives and Key Performance Indicators (KPIs) set to enhance
the value of franchise are as follows. KPIs are used as a gauge to analyze current standing of the Bank and likely
path the Bank would follow. FBL has identified KPIs that are critical to its business:

Mission Statement: Achieve leadership in providing Shariah compliant financial services, with customer care
and employee focus at the heart of our business ethos together with innovation and technology being the pillars
of our growth.

Strategies, Actions and KPIs

Strategic Objectives / Goals Strategic Actions KPIs

Strong Contender • Enhance franchise value and market Network size

in Retail share through network growth and Deposits growth
branding Market Share
CASA ratio
• Grow low-cost CASA deposits by
focusing mass-affluent customer
segment - differentiate through
standardized processes,
comprehensive product suite &
improved customer service

• Complement growth through volume

deposits from HNWIs & affluent
segments – maintain relationships
and reduced value attrition


Strategic Objectives / Goals Strategic Actions KPIs

High Quality Lender • Drive volume from large corporates Lending growth & NPLs

• Drive new business growth from

smaller corporates – differentiate
relationships

• Branch-focus on pushing higher

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CA deposits

• Branch-focus on generating high

quality/ high margin consumer
њUHUJPUNϢM\SSWYVK\J[Z\P[LHUK
cross-sell propositions

Superior Customer Experience • Optimize customer experience Customer

across all touch points through satisfaction surveys
revamped service framework and Bank’s internal
service ladders
• Re-aligned service standards,
creating visibility on service levels,
identify & remediate service gaps
and drive accountability to improve
service levels

Digitization • Differentiate through innovative ADC/ Products & service

Digital propositions & functionalities offerings through
digital channels
• 4HUHNLIYHUJO[YHMњJ[OYV\NO Transactions
diversion to ADC/ Digital Channels conducted through
Digital channels
• Use Business Intelligence to leverage
data to support sales, cross sale &
loyalty programs

Convert Responsibly • Responsible asset conversion timed Islamic branches

with liquidity network
Islamic Banking
• Minimize conversion related balance sheet
 њUHUJPHSJVZ[Z composition


 Strategic Objectives / Goals Strategic Actions KPIs

Increase Shareholder • Improve top-line (core income) & NFI 7YVњ[HM[LY[H_7(;

Value with Capital Stability in all segments

• Better cost management Return on equity (ROE)

• 0TWYV]LLMњJPLUJPLZPUWYVJ\YLTLU[Z Cost to Income Ratio (CIR)

and expenditure

• Maintain healthy CAR levels to Capital Adequacy Ratio

support business growth (CAR)

Achievement Against the

Strategic Objectives
The Bank is on-track in terms of implementation of the strategic plan and Alhamdulillah exceeded all the strategic
plan KPIs for 2019 and 2020.

A dedicated BoD sub-committee i.e. Board Strategy Committee (BSC) which oversees the strategy
implementation in the Bank on a quarterly basis. Strategy function monitors and coordinates with the relevant
stakeholders / project owners for timely delivery of the key strategic milestones as per the strategic plan.

Significant Changes in Objectives

and Strategies
FBL’s objectives & strategies are well planned and are persistently implemented. No significant change occurred
during the year to affect the strategic objectives.


 Stakeholder Relationship
and Engagement


Best Acquisition Financing Pakistan
Asset Asian Awards 2020


 Stakeholders Engagement
Process and Frequency
Stakeholder engagement is an integral part of developing an understanding of our stakeholders’ needs, interests
and expectations and assists the Bank with strategic and sustainable decision making.

Institutional Investors/
Stakeholders Customers Employees Shareholders/Analysts

Effect & Value to FBL Customer satisfaction is Our employees, The providers of
integral to achieve strategic ambassador to the capital allow FBL
objectives. customers, represent our the means to
biggest asset, achieve its vision;
implementing while the analysts
every strategic and endorse the trust
operational the investors
decision. place in the
bank.

Engagement • Professional staff for • Regular electronic • Quarter semi-annual

Management customer assistance at newsletters and annual financial
575 branches across statements
Pakistan. • Compliance letters
• Annual General Meeting
• Interaction through our • Grievance reporting
relationship managers, call procedure. • Participation in local and
centers, social media, and international road shows
various advertising
activities. • Press releases

• Investors’ Grievance
Portal.

Frequency As & when customer When the need arises. Quarterly & annually.
need arises.

Investor Relation Section on

Corporate Website
Investor Relation Section on Corporate Website: www.faysalbank.com/investor-relations/


 Service Providers Regulators Local Community Media

Our growth is also attributable We pride ourselves in To inculcate social and By availing this avenue
to engaging reputed and being a responsible environmental of communication,
dependable suppliers as corporate citizen and consciousness and remain effective awareness is
business partners. abide by all laws and a conscientious member created regarding the
regulations. of the corporate Bank and products and
community. services it offers.

• As per the policies and • Submission of The Bank actively Advertisements through
procedures laid down in the applicable statutory participates in various print, electronic, social
Bank’s General Services returns social work initiatives as media, website, and
Procedures. • Responding / enquiring part of its corporate social interviews.
various queries / responsibility.
information
.

When the need arises. • As per regulatory timelines When the need arises. When the need arises.

• When the need arises.


 Steps to Encourage Minority
Shareholders Participation in AGM
The Bank organises shareholders’ meetings in order to have a proper communication with its shareholders,
specially the minority shareholders. Each shareholder, irrespective of holding and voting power is important to the
Bank. We value them, their concerns, their suggestions and grievances, if any. At each Annual General Meeting
(AGM) or Extraordinary General Meeting (EGM), we ensure a two-way communication with the shareholders,
particularly, the minority shareholders.

The notice of all general meetings is published in leading newspapers (in both Urdu and English languages)
having circulation all over the Country, placed on the Bank’s website and emailed to all shareholders well before
the occurrence of the meeting.

All minority shareholders irrespective of their shareholding can appoint proxy, participate through video
conference (VC) and vote through e-voting. They can suggest, propose, comment, record their reservations
during the meeting, and enjoy full rights to propose and second any agenda item presented. Shareholders can
also actively participate during general meetings in discussions on operations, objectives and future strateg
of the Bank. They can always demand the draft minutes of meeting within stipulated time post the event and
are privileged to object on any intended major investments, planned acquisitions, mergers and takeovers or
any other corporate / capital restructuring.

The Bank always facilitates and ensures shareholders’ presence while entertaining their requests if feasible and
viable. It values and honors their inputs, records their concerns, prepositions, suggestions in minutes and keeps
them abreast on the progress and subsequent actions.

Shareholders’ Related Matters

The Board of Directors, President & CEO and Company Secretary ensure that all the material and price-sensitive
information is disclosed in compliance with the regulatory requirements. Specifically including Financial Results,
entitlement to corporate information, significant changes in financial conditions, current and expected business
performance etc.

With respect to shareholders’ related matters the Bank has appointed reputable and experienced share registrar
services. In addition, contact details of the designated personnel of the Bank for assisting the shareholders
and handling their requests and complaints are also prominently displayed in the relevant section of the
Bank’s website.


6XPPDU\RI$QDO\VW%ULH԰QJ
Regular interactive sessions between the management of the Bank and the investor community are an excellent
opportunity for the former to apprise the latter about the business environment of the country, discuss its financial
performance, competitive landscape and future prospects.

The sessions are conducted with the objective of ensuring timely and equitable distribution of information to all
concerned, and to give the right perspective of the business affairs of the Bank to the investors – existing and
potential – to assist in investment decision-making.

The Bank held a CBS on November 17, 2020 based on September 30, 2020 results. The CFO presented a
detailed analysis of Bank’s performance along with future outlook. The session was followed by a Q & A session.

The presentation of the Corporate Briefing Session can be accessed in the Investor Relations section of the
Bank’s website.


 Issues raised in the last AGM
With the onset of COVID-19 in Pakistan, the Twenty Fifth Annual General Meeting, scheduled for March 26,
2020, was postponed and held virtually on May 14, 2020 in compliance with Circular No. 5 of 2020 dated March
17, 2020 issued by Securities and Exchange Commission of Pakistan.

Synopsis of the decisions taken in last Annual General Meeting is given below:

Ordinary Business:

1. Confirmed the minutes of the 24th Annual General Meeting held on March 28, 2019

2. Confirmed the minutes of Extra Ordinary General Meeting held on October 24, 2019.

3. Approved the Unconsolidated & Consolidated Financial Statements and Statement of Compliance with Code of
Corporate Governance of FBL for the year ended December 31, 2019 together with the Directors’ and Auditors’
Reports thereon.

4. Election of the Board of Directors for the next three years’ term.

5. Appointment of External Auditors for the ensuing financial year 2020.

Special Business:

1. Approved the amount of remuneration paid to the Non-Executive/Independent Directors of FBL during
the year 2019.

2. Approved the Directors Remuneration Policy for Non-Executive/Independent Directors of FBL for attending the
Board and Sub-Committees Meetings.

3. Approved the revised Memorandum & Articles of Association of the Bank as per Companies Act, 2017 and Code
of Corporate Governance 2019.


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 Corporate Governance


Best Quasi-Sovereign Sukuk Pakistan
Asset Asian Awards 2020


 Report of the Board Audit and
Corporate Governance Committee
The Board Audit and Corporate Governance Committee (BACGC) of Faysal Bank Ltd (FBL) comprises of four
directors having vast experience and knowledge of Banking, Finance, Corporate Governance, Asset
Management, Audit & Accounting. Out of four members, two are Independent Directors and two are
Non-Executive Directors. The Chairman BACGC is an independent director. The BACGC in 2019 updated its
Terms of Reference (TORs) in line with SECP’s Code of Corporate Governance, SBP’s Guidelines on Internal
Audit Function and other guidelines issued by the Regulators and approved by the Board of Directors (BOD). In
2020 the TORs were also updated to incorporate new instructions and an addition of one Non-Executive Director
making the total of the members of the BACGC to four.

The Committee focused on the effectiveness of the Internal Control, Compliance Risk Management, Operational
Risk Management Framework and application of Regulatory & International Accounting Standards as well as
compliance requirements of Corporate Governance best practices, Impact of IFRS 16, significant risk areas of
Provisions, Risk of fraud in revenue recognition & its practices due to high degree of automation in FBL. BACGC
also focused on the impact of the Covid-19 pandemic situation on the Bank and the operational steps and
security measures taken by the management in this regard. Committee also supervised & monitored the status of
IFRS 9 implementation in the Bank. Committee not only approved the Internal Audit plan for 2020, revised
Internal Audit Manual/ Charter but also approved Internal Shariah Audit Manual and Compliance Plan 2020 as
per requirements of SECP’s Code of Corporate Governance (COCG), SBP’s Guidelines on Internal Audit Function
and Compliance Risk Management Framework. The provision of all kind of resources was ensured to both
Internal Audit Function and to the Compliance Function to successfully implement their annual plans and other
activities. Head of Internal Audit was given free access to approach BACGC to ensure proper reporting in all
sensitive matters / issues of FBL relating to his subject. The Committee convened 4 mandatories and two
additional meeting during the year 2020.

Major activities undertaken by the BACGC to improve the overall performance of FBL during 2020 are as follows:

• BACGC reviewed/examined the unconsolidated and consolidated quarterly, half yearly for the year 2020, and
annual financial statements for the year 2019 along with director’s review reports of FBL which were approved by
the Board on its recommendation. BACGC reviewed related party transactions with assurance from management
that all transactions were undertaken at arm’s length and reported the same for Board’s approval.

• BACGC also held detailed discussions with external auditors on audit scoping for the year 2020 as well as major
observations made in their management letters and reviewed the management’s response thereto. The
appointment of external auditors for the year 2020 and their fee was recommended to the Board and approved
by the AGM held in May 2020 on its recommendation. BACGC also reviewed the new format for the financial
statements to be adopted for the annual accounts with the external auditors keeping in view changes made in
accounting procedure to be incorporated in the Financial Statements as well as identified the reporting
requirements as per Companies Act 2017 (as amended in 2020) and Code of Corporate Governance 2019.
BACGC also reviewed the Long Form Report on Shariah Compliance Environment as of December 31, 2019
issued by the external auditors.

• BACGC also reviewed the external auditor’s independence in accordance with the applicable laws/ regulations.

• Internal Audit Department (IAD)’s high risk observations were reviewed with the management’s assurance that
their monitoring and implementation are in accordance with targeted dates. The BACGC also reviewed adequacy
and quality of IAD resources and monitored the status/ progress of implementation of the SBP’s Guidelines on
Internal Audit Function and noted with satisfaction that the implementation is on track.


• BACGC reviewed and monitored the implementation of the Annual Compliance Plan for the year 2020 on
quarterly basis. Updated itself on AML/CFT procedures as per SBP regulations and Financial Action Task Force
(FATF) recommendations along with quarterly review of the Foreign Account Tax Compliance Act (FATCA) and
Whistle Blow Committee (WBC) cases & internal investigation findings and timely actions taken by the
management.

• BACGC reviewed quarterly, annual update and three years’ comparison of Fraud and Forgery cases & major
findings of internal investigations in the area and noted with satisfaction the measures taken by the management
in this regard.

• BACGC not only reviewed the Institutional Risk Assessment Framework (IRAF) – Self Assessment Questionnaire
but also the implementation of Internal Controls over Financial Reporting (ICFR) program across the Bank. An
assurance was also given to BACGC that Policies adopted by the Bank are sufficient & appropriate and
information provided by the management is reliable.

• The BACGC also reviewed the Conduct Assessment Framework of the Bank as of December 31, 2019.

• BACGC reviewed the quarterly Compliance of the SBP inspection report and SBP’s thematic review reports
along with monitoring the compliance status of these reports. The Committee also reviewed statement on
internal control system which was endorsed by the Board.

• BACGC reviewed the measures taken by management to mitigate the cyber security threats and relevant
training of employees.

• BACGC conduc ted self-assessment of its performance for the year to comply with its TORs as per SECP Code
of Corporate Governance and presented it to the Board. The Board appreciated the performance of the BACGC
in their evaluation for that year.

Mian Muhammad Younis

Chairman - BACGC


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 Statement of Compliance with the
Listed Companies (Code of Corporate
Governance) Regulations, 2019
Faysal Bank Limited
Year ended: December 31, 2020

The Bank has complied with the requirements of the Regulation in the following manner
1. The total number of directors are eleven as per the following:

Gender Number
Male 10
Female 01

2. The composition of Board is as follows:

Category Names
Independent Directors Mian Muhammad Younis
Mr. Ali Munir
Ms. Fatima Asad Khan
Mr. Mohsin Tariq

Non-Executive Directors Mr. Farooq Rahmatullah Khan

Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery
Mr. Juma Hasan Ali Abul
Mr. Imtiaz Ahmad Pervez
Mr. Abdulelah Ebrahim Mohamed AlQasimi
Mr. Abdulla Abdulaziz Ali Taleb

Executive Director Mr. Yousaf Hussain, President & CEO

3. The aforementioned directors were elected in the 25th Annual General Meeting of the Bank held on May 14, 2020.

4. The directors have confirmed that none of them is serving as a director on more than seven listed companies,
including this Bank;

5. The Bank has prepared a Code of Conduct and has ensured that appropriate steps have been taken to
disseminate it throughout the Bank along with its supporting policies and procedures;

6. The Board has developed a vision / mission statement, overall corporate strategy and significant policies of the
Bank. The Board has ensured that complete record of particulars of significant policies along with their date of
approval or updating is maintained by the Bank;

7. All the powers of the Board have been duly exercised and decisions on relevant matters have been taken by
the Board / shareholders as empowered by the relevant provisions of the Companies Act, 2017 (the Act) and
these Regulations;

8. The meetings of the Board were presided over by the Chairman and, in his absence, by a director elected by the
Board for this purpose. The Board has complied with the requirements of the Act and the Regulations with
respect to frequency, recording and circulating minutes of meeting of the Board;


9. The Board of Directors have a formal policy and transparent procedures for remuneration of directors in
accordance with the Act and these Regulations;

10. Presently out of Eleven (11) newly elected Directors, the following Ten (10) Directors are Certified and have
Completed the Directors’ Training Program:

1. Mr. Farooq Rahmatullah Khan

2. Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery
3. Mr. Yousaf Hussain
4. Mian Muhammad Younis
5. Mr. Ali Munir
6. Mr. Juma Hasan Ali Abul
7. Mr. Abdulelah Ebrahim Mohamed AlQasimi
8. Mr. Abdulla Abdulaziz Ali Taleb
9. Ms. Fatima Asad Khan
10. Mr. Mohsin Tariq

Mr. Imtiaz Ahmad Pervez has attended the Directors’ Training Program, however his final test is pending.

The Bank had also arranged the following trainings for the newly elected Board of Directors in the year 2020:

a. Directors Orientation Workshop through Pakistan Institute of Corporate Governance on June 30, 2020.

b. Training on Islamic Products in Compliance with Shariah Governance Framework by the Chairman of Sharia
Board of Faysal Bank Limited on June 30, 2020.

c. Why Islamic Banking by Mufti Muhammad Najib Khan on August 20, 2020.

d. Islamic dress code by Mufti Muhammad Najib Khan on October 22, 2020.

e. Workplace Culture of Faysal Bank Ltd by Dr. Irum Saba, Asst. Prof. Head of CEIF Academics IBA Karachi
on December 14, 2020

11. The Board has approved the appointment of chief financial officer, company secretary and head of internal audit,
including their remuneration and terms and conditions of employment and complied with relevant requirements
of the Regulations;

12. Chief Financial Officer and Chief Executive Officer duly endorsed the financial statements before approval of the Board;

13. The Board has formed committees comprising of members given below:

a) Board Audit and Corporate Governance Committee

Mian Muhammad Younis Chairman / Independent Director
Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Member / Non-Executive Director
Mr. Juma Hasan Ali Abul Member / Non-Executive Director
Mr. Ali Munir Member / Independent Director


 b) Board Risk Management Committee
Mr. Imtiaz Ahmad Pervez Chairman / Non-Executive Director
Mr. Abdulelah Ebrahim Mohamed AlQasimi Member / Non-Executive Director
Mr. Abdulla Abdulaziz Ali Taleb Member / Non-Executive Director
Mr. Yousaf Hussain Member / President and CEO

c) Recruitment Nomination and Remuneration Committee

Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Chairman / Non-Executive Director
Mr. Juma Hasan Ali Abul Member / Non-Executive Director
Mian Muhammad Younis Member / Independent Director
Mr. Ali Munir Member / Independent Director
Ms. Fatima Asad Khan Member / Independent Director

d) Board Strategy Committee

Mr. Farooq Rahmatullah Khan Chairman / Non-Executive Director
Mr. Ahmed Abdulrahim Mohamed Abdulla Bucheery Member / Non-Executive Director
Mr. Juma Hasan Ali Abul Member / Non-Executive Director
Ms. Fatima Asad Khan Member / Independent Director
Mr. Mohsin Tariq Member / Independent Director
Mr. Yousaf Hussain Member / President and CEO

e) Board IT Committee
Mr. Ali Munir Chairman / Independent Director
Mr. Abdulelah Ebrahim Mohamed AlQasimi Member / Non-Executive Director
Mr. Abdulla Abdulaziz Ali Taleb Member / Non-Executive Director
Mr. Mohsin Tariq Member / Independent Director
Mr. Yousaf Hussain Member / President and CEO

14. The terms of reference of the aforesaid committees have been formed, documented and advised to the
committee for compliance;

15. The frequency of meetings (quarterly / half yearly / yearly) of the committee were as per following:

a) Board Audit & Corporate Governance Committee Quarterly meetings

b) Board Risk Management Committee Quarterly meetings
c) Recruitment Nomination and Remuneration Committee Quarterly meetings
d) Board Strategy Committee Quarterly meetings
e) Board IT Committee Quarterly meetings

16. The Board has set up an effective internal audit function which is considered suitably qualified and experienced
for the purpose and are conversant with the policies and procedures of the Bank;


17. The statutory auditors of the company have confirmed that they have been given a satisfactory rating under the
Quality Control Review program of the Institute of Chartered Accountants of Pakistan and registered with Audit
Oversight Board of Pakistan, that they and all their partners are in compliance with International Federation of
Accountants (IFAC) guidelines on code of ethics as adopted by the Institute of Chartered Accountants of Pakistan
and that they and the partners of the firm involved in the audit are not a close relative (spouse, parent, dependent
and non-dependent children) of the chief executive officer, chief financial officer, head of internal audit, company
secretary or director of the company;

18. The statutory auditors or the persons associated with them have not been appointed to provide other services
except in accordance with the Act, these regulations or any other regulatory requirement and the auditors have
confirmed that they have observed IFAC guidelines in this regard;

19. We confirm that all requirements of regulations 3, 6, 7, 8, 27, 32, 33 and 36 of the regulations have been
complied with; and

20. Explanation for non-compliance with requirements, other than regulations 3, 6, 7, 8, 27, 32, 33 and 36 are below:

• The Code requires that the chairman of the human resource and remuneration committee is to be an
independent director. The composition of the Bank’s Recruitment Nomination and Remuneration Committee
(RNRC) is in line with the Revised Guidelines on Remuneration Practices 2017 issued by the State Bank of
Pakistan which allows a non-executive director to be the Chairman in case the majority members of the
committee are independent directors. Following the guidelines majority members of RNRC are independent
directors, however, the Chairman of the RNRC is not an independent director.

Farooq Rehmatullah Khan

Chairman

Karachi
Dated: February 18, 2021


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 Statement on Internal Controls
This statement is presented to comply with the instructions of the State Bank of Pakistan (SBP) issued vide BSD
Circular No. 07 dated May 27, 2004 “Guidelines on Internal Controls” and OSED Circular No. 01 of 2014 dated
February 07, 2014 “Instructions on Internal Controls over Financial Reporting (ICFR)”.

The Management of Faysal Bank Limited is responsible for establishing and maintaining adequate and effective
internal control system in the Bank.

The management of the Bank fully recognizes this responsibility and appreciates its value and significance.
Therefore, the Bank has designed Internal Control Program to provide reasonable assurance on reliability of
financial reporting, effectiveness of operations and compliance with applicable laws and regulations. Although,
the Internal Controls Program is effectively implemented and monitored, there are inherent limitations in
effectiveness of any system, including possibility of human error or system failure, circumvention and overriding of
controls. Even an effective internal control system can provide reasonable but not absolute assurance that the
system’s objective will be achieved.

Policies and procedures encompassing various business and operational areas are in place, updated and
communicated across all pertinent levels of the organization. The policies are approved by the Board of Directors
and the procedures are approved by the Senior Management. The Bank’s internal audit function monitors
compliance with these policies and procedures and regularly apprises the management and the Board on the
same through Board’s Audit and Corporate Governance Committee.

The management of the Bank has instituted an Internal Control and Monitoring Unit (ICMU) for conducting on-site
and off-site reviews of the processes in head office and branches. ICMU monitors and identifies gaps in day to
day operations and ensures prompt corrective actions. Further ICMU monitors compliance of policies approved
by the Board of Directors and procedures as approved by the senior management ensuring implementation of
sound control procedures to maintain a strong control environment.

The management takes remedial measures to address weaknesses identified by ICMU, internal and external
auditors. These remedial measures, which include improvements in internal controls to ensure non recurrence of
exceptions, are monitored by the Compliance Committee.

Additionally, the Bank has completed all stages of the ICFR roadmap issued by State Bank of Pakistan (SBP) vide
BSD Circular No. 05 dated February 24, 2009. The Bank has adopted the “COSO Internal Control Integrated
Framework” in relation to its internal control program in order to ensure consistency in the process of compliance
with SBP’s Internal Control Guidelines involving documentation, risk assessment, gap analysis, controls testing
and control weaknesses remediation. In the year 2017 State Bank of Pakistan granted exemption to the bank
from submission of Long Form Report through External Auditors. Furthermore, as per the instructions of State
Bank of Pakistan on the subject, Audit Committee of the Board will submit the annual assessment report on
efficacy of the ICFR to OSED for the year ended December 31, 2020 within regulatory timeline.


The management is confident that through adoption of these measures, the Bank’s internal control environment is
maintained at a satisfactory level.

The Board of Directors endorses the above stated management evaluation of internal controls and ICFR program.

Yousaf Hussain
President & CEO

Karachi
Dated: February 18, 2021

Authorization of Financial Statements

by the Board of Directors
The financial statements for the year ended December 31, 2020 were authorised for issuance by the Board of
Directors of the Bank on February 18, 2021.


 Unconsolidated
Financial Statements


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/PUFT
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PO
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GBDJMJUZ
SBOHFT
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UP



UP


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XJUI
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UIF

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PG
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UIF
4#1
UIF
SJHIU
UP
SFDPWFS
UIF
PVUTUBOEJOH


/PUFT
UP
BOE
GPSNJOH
QBSU
PG
UIF

$POTPMJEBUFE
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GSPN
UIF
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PG
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PG
UIF
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CZ
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BDDPVOU

NBJOUBJOFE
CZ
UIF
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XJUI
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4#1

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XJUI
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GPS
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PG
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UP
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BOE
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PG

CVTJOFTT
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JOUP
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GPS
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XJUI
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4#1
GPS

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GJOBODF
UP
UIF
DVTUPNFST
5IF
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SBOHFT
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UP

QBZBCMF
PO

RVBSUFSMZ
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XJUI
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PG
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PG
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XJUI
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UP
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5IF
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PO
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PO
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PG
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PG
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4#1

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UP
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PG
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Other Information
 Consumer Grievances Handling
Mechanism
With the vision to ‘Be the leading Islamic Bank in Pakistan’, Faysal Bank believes in making continuous efforts
towards enhancing Customer Experience across touchpoints, such as but not limited to; branch banking,
contact centre, digital channels. It is our differentiating value to proactively anticipate our customers’ needs and
wants and modify our experience accordingly to provide service going above-and-beyond.

We at Faysal Bank believe in providing impeccable experience to our customers throughout the lifecycle. As part
of our service excellence mandate, we have established pillars of visibility, accountability, customer feedback
and grievance handling, which enables us to better empathize with the raw customer experience and put our
efforts towards enhancing it at every step.

It is our priority to ensure that the bank’s conduct with its customers is in a fair and transparent manner,
imparting awareness to take informed decisions and at the same time delivering upon our committed standards.
With this resolve, the bank has been investing in the best technologies to improve not only the Service Delivery
& Digital Experience, but also enable provisions to gauge key internal performances while ensuring critical
processes are measured via a thorough optimization cycle.

To meet our pledge of rendering the best in class service, we have implemented the following initiatives; resulting
in optimal customer experience:

Consumer Protection Policy: In order to inculcate customer centricity in the culture and dynamics of Fayal Bank,
we have framed an extensive consumer protection policy, which outlines comprehensive guidelines for customer
management throughout the customer journey, and product lifecycle.

Voice of Customer Program: The In-house Voice of Customer (VoC) program enables us to capture customers’
feedback, requirements, and expectations via surveys and other strategic initiatives. The program gathers
customer feedback on all available customer touchpoints to capture customers’ satisfaction on bank’s
services/products/processes/digital offerings/brand equity/lifestyle and Complaints through telephonic
interviews of our valued customers.

Service Standards Monitoring Spectrum: The bank has a robust process monitoring platform that spans across
various products, channels including but not limited to Digital Channels, Branch Banking, Consumer Finance,
Centralized Operations and support segments with an aim to identify gaps resulting in high turnaround times
while driving efforts to meet our committed service standards.

Knowledge Initiatives: We drive a robust knowledge enhancement program focused towards increasing our staff
awareness levels on products, processes and customer handling techniques. To inculcate the service mind-set,
not only we take the contemporary approach, but we also utilize mediums such as Service Snippets, infograms,
online portal, etc.

Process Optimization: Process Optimization at Customer Experience thoroughly keeps in lens all the facts and
figures emanating from Complaint Management Unit and the platforms mentioned above and yields strategies
and plans to make the experience better for our customers.

Complaint Management Unit: The automated Complaint Resolution system at Faysal Bank is to ensure due
diligent complaint closures while maintaining high FTC (Fair Treatment of Customers) standards.


In 2020, the bank directly received a total of 103,733 complaints which were resolved in an average time of 6 working
days. In addition, we at Faysal Bank conduct thorough root cause analysis to facilitate/drive continuous improvement
in tandem with the business and product management teams via various avenues as elaborated above.

Customer Satisfaction Surveys: At Faysal Bank, we conduct frequent Customer Satisfaction Surveys from
renowned vendors in order to get a validated external view on the customer experience aspect of various
product suites.

Market Competition Scan: With the resolve to understand the key drivers behind industry best practices, both
locally and internationally, Faysal bank continuously carries out competitive scans on various service standards
and process journeys.

Video Mystery Shopping Program: We have a robust and unique Video Mystery Shopping Program (VMSP),
which is conducted by an external independent agency through concealed recording devices and objectively
captures the realities of a customer’s experience. Especially designed to capture a range of aesthetics and
customer interactive elements, with a view to identify weak areas and validate strengths. This program is a
testament to our customer commitment where the bank continuously seeks ways to improve the customer
experience with a 360-degree view.


 Pattern of Shareholding
As on December 31, 2020
Number of Shareholding Slab Total Number of Shareholding Slab Total
Shareholders Shares Held Shareholders Shares Held

4027 1 to 100 117,034 6 135001 to 140000 819,576

5696 101 to 500 1,699,046 3 140001 to 145000 428,795
1386 501 to 1000 1,000,161 7 145001 to 150000 1,029,930
3458 1001 to 5000 9,174,982 4 150001 to 155000 607,317
679 5001 to 10000 4,843,207 2 155001 to 160000 315,892
308 10001 to 15000 3,778,316 4 160001 to 165000 652,478
157 15001 to 20000 2,789,000 2 165001 to 170000 337,947
96 20001 to 25000 2,180,735 3 170001 to 175000 517,017
64 25001 to 30000 1,780,902 3 175001 to 180000 534,224
43 30001 to 35000 1,394,370 3 180001 to 185000 548,297
27 35001 to 40000 1,016,198 1 185001 to 190000 187,882
27 40001 to 45000 1,147,807 1 190001 to 195000 192,050
31 45001 to 50000 1,505,082 3 195001 to 200000 596,681
20 50001 to 55000 1,038,664 1 205001 to 210000 205,861
21 55001 to 60000 1,210,609 1 220001 to 225000 225,000
19 60001 to 65000 1,187,431 6 225001 to 230000 1,371,487
14 65001 to 70000 943,957 2 240001 to 245000 486,549
13 70001 to 75000 943,109 2 250001 to 255000 504,466
11 75001 to 80000 847,977 3 255001 to 260000 774,951
9 80001 to 85000 741,605 2 260001 to 265000 524,449
11 85001 to 90000 962,525 1 275001 to 280000 276,764
12 90001 to 95000 1,118,083 1 280001 to 285000 280,947
13 95001 to 100000 1,290,179 6 295001 to 300000 1,792,720
4 100001 to 105000 411,259 1 300001 to 305000 303,600
3 105001 to 110000 325,112 1 305001 to 310000 308,283
8 110001 to 115000 902,763 1 310001 to 315000 313,124
3 115001 to 120000 353,869 1 325001 to 330000 327,000
7 120001 to 125000 863,175 2 340001 to 345000 688,640
4 125001 to 130000 512,792 1 345001 to 350000 350,000
8 130001 to 135000 1,055,709 1 355001 to 360000 355,214


As on December 31, 2020
Number of Shareholding Slab Total Number of Shareholding Slab Total
Shareholders Shares Held Shareholders Shares Held

1 370001 to 375000 371,750 1 970001 to 975000 971,947

2 375001 to 380000 750,622 1 975001 to 980000 975,855
1 390001 to 395000 390,078 1 985001 to 990000 986,000
1 395001 to 400000 400,000 2 995001 to 1000000 2,000,000
2 405001 to 410000 813,513 1 1020001 to 1025000 1,021,381
2 410001 to 415000 824,723 1 1035001 to 1040000 1,035,039
1 415001 to 420000 420,000 1 1065001 to 1070000 1,065,130
1 430001 to 435000 433,000 1 1090001 to 1095000 1,092,699
1 440001 to 445000 440,738 1 1095001 to 1100000 1,100,000
4 495001 to 500000 1,992,818 1 1165001 to 1170000 1,168,091
1 500001 to 505000 504,625 1 1245001 to 1250000 1,250,000
1 505001 to 510000 506,000 1 1305001 to 1310000 1,309,907
1 510001 to 515000 510,350 1 1370001 to 1375000 1,371,500
1 545001 to 550000 545,290 1 1480001 to 1485000 1,481,633
1 575001 to 580000 580,000 1 1495001 to 1500000 1,500,000
2 590001 to 595000 1,184,256 1 1510001 to 1515000 1,510,500
1 605001 to 610000 605,746 1 1535001 to 1540000 1,536,390
1 655001 to 660000 655,971 1 1615001 to 1620000 1,620,000
1 665001 to 670000 669,000 1 1625001 to 1630000 1,630,000
2 685001 to 690000 1,377,962 1 1700001 to 1705000 1,701,500
1 710001 to 715000 713,787 1 1770001 to 1775000 1,772,025
1 725001 to 730000 730,000 1 1785001 to 1790000 1,788,187
1 740001 to 745000 740,500 1 1995001 to 2000000 2,000,000
1 770001 to 775000 774,812 1 2065001 to 2070000 2,069,211
1 775001 to 780000 779,506 1 2430001 to 2435000 2,433,000
1 830001 to 835000 832,380 1 2495001 to 2500000 2,500,000
1 850001 to 855000 854,500 2 2540001 to 2545000 5,084,410
1 910001 to 915000 910,800 1 2745001 to 2750000 2,749,162
1 920001 to 925000 924,000 1 2765001 to 2770000 2,766,500
1 950001 to 955000 950,346 1 2845001 to 2850000 2,846,000


 As on December 31, 2020
Number of Shareholding Slab Total Number of Shareholding Slab Total
Shareholders Shares Held Shareholders Shares Held

1 2890001 to 2895000 2,890,047 1 8745001 to 8750000 8,747,500

1 2945001 to 2950000 2,948,419 1 9345001 to 9350000 9,348,000
1 3200001 to 3205000 3,204,539 1 10425001 to 10430000 10,429,000
1 3235001 to 3240000 3,237,000 1 12445001 to 12450000 12,448,000
1 3540001 to 3545000 3,543,320 1 14865001 to 14870000 14,868,185
1 3590001 to 3595000 3,593,500 1 15795001 to 15800000 15,796,000
1 4090001 to 4095000 4,091,328 1 25670001 to 25675000 25,672,975
1 4580001 to 4585000 4,580,509 1 38565001 to 38570000 38,565,071
1 4705001 to 4710000 4,710,000 1 40070001 to 40075000 40,071,325
1 4720001 to 4725000 4,724,429 1 41115001 to 41120000 41,118,677
1 5100001 to 5105000 5,100,943 1 41825001 to 41830000 41,827,596
1 5735001 to 5740000 5,737,890 1 49805001 to 49810000 49,809,259
1 6090001 to 6095000 6,090,780 1 64195001 to 64200000 64,198,605
1 7040001 to 7045000 7,043,665 1 80365001 to 80370000 80,368,941
1 7085001 to 7090000 7,086,648 1 128395001 to 128400000 128,397,218
1 8610001 to 8615000 8,613,926 1 721315001 to 721320000 721,317,291
16356 1,517,696,525


Combined Pattern of CDC
& Physical Shareholding
As on December 31, 2020
Category Categories of Shareholders Category Number of Category Wise Percentage %
No. Wise No. of Shares Held Number of
Shareholders Shares Held

1 Associated Companies, undertakings

and Related Parties
Ithmaar Bank B.S.C 721,317,291
8,050,432.40*
Faisal Finance (Luxembourg) S.A. 128,397,218
1,433,007.45*
MFAI (Jersey) Limited 38,565,071
6 430,414.95* 1,093,842,653 72.07
MFAI (Jersey) Limited 49,809,259
555,907.80*
DMI (Jersey) Limited 64,198,605
716,505.31*
State Life Insurance Corporation of Pakistan 80,368,941

2 Mutual Funds
CDC - TRUSTEE MCB PAKISTAN
STOCK MARKET FUND 2,542,500
CDC - TRUSTEE PICIC INVESTMENT FUND 236
CDC - TRUSTEE JS LARGE CAP. FUND 346
CDC - TRUSTEE ATLAS STOCK MARKET FUND 5,100,943
CDC - TRUSTEE ALFALAH GHP VALUE FUND 900
CDC - TRUSTEE AKD INDEX TRACKER FUND 90,180
CDC - TRUSTEE AKD OPPORTUNITY FUND 3,593,500
CDC - TRUSTEE NBP STOCK FUND 4,091,328
CDC - TRUSTEE ASKARI ASSET ALLOCATION FUND 50,000
CDC - TRUSTEE HBL MULTI - ASSET FUND 81,500
CDC - TRUSTEE ALFALAH GHP STOCK FUND 4,840
CDC - TRUSTEE ALFALAH GHP ALPHA FUND 22 287 18,561,730 1.22
CDC - TRUSTEE NIT-EQUITY MARKET
OPPORTUNITY FUND 496,818
CDC - TRUSTEE ABL STOCK FUND 192
MCBFSL - TRUSTEE PAK OMAN ADVANTAGE
ASSET ALLOCATION FUND 58,500
CDC - TRUSTEE FIRST CAPITAL MUTUAL FUND 27,743
CDC - TRUSTEE UBL RETIREMENT
SAVINGS FUND - EQUITY SUB FUND 4,411
CDC - TRUSTEE NATIONAL


 Category Categories of Shareholders Category Number of Category Wise Percentage %
No. Wise No. of Shares Held Number of
Shareholders Shares Held

INVESTMENT(UNIT) TRUST 1,035,039

CDC - TRUSTEE NBP FINANCIAL SECTOR FUND 1,021,381
CDC - TRUSTEE UBL FINANCIAL SECTOR FUND 34,000
CDC - TRUSTEE UBL DEDICATED EQUITY FUND 86
CDC - TRUSTEE ALLIED FINERGY FUND 327,000

3 Directors and their Spouse(s) and Minor Children

Farooq Rahmatullah Khan 12 1,427
Ahmed Abdulrahim Mohamed Abdulla Bucheery 723
Mian Muhammad Younis 726
Juma Hasan Ali Abul 723
Imtiaz Ahmad Pervez 133,344
Abdulelah Ebrahim Mohamed AlQasimi 575 25,812,323 1.70
Abdulla Abdulaziz Ali Taleb 575
Ali Munir 755
Fatima Asad Khan 500
Mohsin Tariq 25,672,975
Yousaf Hussain - - - -

4 Executives 7 144,202 144,202 0.01

5 Public Sector Companies and Corporations 12 156,799 156,799 0.01
6 Banks, Development Finance Institutions,
Non-Banking Finance Companies, 25 49,389,438 49,389,438 3.25
Insurance Companies, Takaful, Modarabas
and Pension Funds.
7 Foreign Investors 40 25,288,357 25,288,357 1.67
8 General Public 16,096 222,386,738 222,386,738 14.65
9 Others 136 82,114,285 82,114,285 5.41
Total 16,356 1,517,696,525 100.00

Total Paid-up Capital 1,517,696,525 Shares

5% of the Paid-up Capital 75,884,826 Shares


As on December 31, 2020
S. No. Shareholders Holding 5% or more No. of Percentage %
voting rights in the listed company Shares Held

1 Ithmaar Bank B.S.C 721,317,291 48.06

8,050,432.40*
2 Faisal Finance (Luxembourg) S.A. 128,397,218 8.55
1,433,007.45*
3 MFAI (Jersey) Limited 88,374,330 5.89
986,322.75*
4 State Life Insurance Corporation of Pakistan 80,368,941 5.30

* These represent shares in respect of withholding tax on bonus shares issued by the Bank. These shares have not been
released by the Bank to the Government Treasury based on Petition filed with Honorable High Court of Sindh.


 Combined Pattern of CDC
& Physical Shareholding
As on December 31, 2020
Category Categories of Shareholders No. of No. of Percentage %
No Shareholders Shares Held

1 Associated Companies, undertakings & Related Parties 6 1,093,842,653 72.07

2 Mutual Funds 22 18,561,730 1.22

3 Directors and their spouse(s) and minor Children 12 25,812,323 1.70

4 Executives 7 144,202 0.01

5 Public Sector Companies and Corporations 12 156,799 0.01

6 Banks, Development Finance Institutions,

Non-Banking Finance Companies, 25 49,389,438 3.25
Insurance Companies, Takaful, Modarabas
& Pension Funds.

7 Foreign Investors 40 25,288,357 1.67

8 General Public 16,096 222,386,738 14.65

9 Others 136 82,114,285 5.41

Total 16,356 1,517,696,525 100


 Branch Network - Islamic
S. Branch Region Branch Name City Contact Branch Address
No. Code
1 3006 Central I IBB-Leads Centre Lahore 92 42 35783955- Leads Centre Branch, Shop # 4, 4A & 4B, Leads Centre,
57-59 Main Boulevard, Gulberg-111, Lahore.
2 3025 Central I IBB-Allama Iqbal Lahore 92 42-37811068, 20 Gulshan Block Allama Iqbal Town Lahore
Town 37811100, 37811074
3 3037 Central I IBB RAIWIND ROAD Lahore 92 42 35320164, 131/178, Bohbatein Chowk, Raiwind Road, Lahore
LAHORE 35320264, 35320360
4 3040 Central I IBB Exop Centre Lahore 92 42-35316023-24 Plot No 590 Block H 3 Opposite Expo Centre M.A Johar
Town Lahore
5 3051 Central I IBB-Bahria Town Lahore 92 42-35452054-58 IBB Plot No . 5/A sector C Bahria Town Laore.
6 3054 Central I IBB KASUR Kasur 92 49 2760781-3 BIV -9R-220/A Outside Lahori Gate Railway Road Kasur
BRANCH
7 3067 Central I IBB FEROZPUR Lahore 92 42-35827951-53 MOHALLAH MAKHDOOM ABAD CHUNGI AMR SIDHU
ROAD MAIN FEROZPUR ROAD LAHORE
8 3073 Central I IBB ILLAHABAD Kasur 92 494751288-99 Main Kasur Road Illahabad
9 3089 Central I IBB Kot Radha Kot Radha 92 49 2380105-107 Khewat no. 298,Khatooni # 403 to 418 near Ghala Kot
Kishan Kishan Radha Kishan dist.Kasur
10 3116 Central I IBB Phool Nagar Patoki 92 49-4510707 Khewat # 230 Khatooni # 399 Salim Khata 81- Canal Main
Bazar Phool Naagr
11 3117 Central I IBB BUND ROAD Lahore 92 42-3714091- Building No.SWVII-23-C-S-68, Nawan Sanda Main Band
95-96 Road Lahore
12 3127 Central I IBB-Lake City Lahore 0317-2015804 Plot # 14, Commercial Block # 36, Lake City Br.3127.
Raiwind Road Lahore.
13 3130 Central I IBB-Bahria Ochard Lahore 0317-2015824-59 Plot No.19, Eastern Block, Bahria Orchards,Main Raiwand
Road, Lahore.



S. Branch Region Branch Name City Contact Branch Address
No. Code
14 3132 Central I IBB-MULL CHOWK Lahore 92 42 37860071-76 AL KHAN PLAZA NEAR SUNDER INDUSTRIAL ESTATE
LAHORE GATE NO 1 MULL CHOWK LAHORE
15 3139 Central I IBB-Kahna Nau Lahore 0423-5274016-7 Property unit No. S86R-1968, Situated at Mouza Gajumata
Tehsil Model Town Lahore
16 3156 Central I IBB Izmir Town Lahore 92 42 35961833-66 Plot No. 5 Block-A Izmir Town (Pakistan Expatriates Co-
operative Housing Society Izmir Ltd.) Main Canal Bank Road,
Lahore
17 3160 Central I IBB-Shahpur Kanjra Lahore 042-37513521-27 Khasra No.3432, Khewat No.624, Khatoni No.804 to
836,Opposite to EME Housing Society, Shahpur Kanjra,17
KM Multan Road,tehsil and district Lahore.
18 3164 Central I IBB-Chowk Baba Lahore 042-37560029-30 Building bearing Khasra No.19846/9044, Khewat No.6753,
Azam Khatoni No.12250, Mouza Ichra, Chowk Baba Azam, Lahore.
19 3167 Central I IBB-Sharqpur Sharf Sharqpur 056-2590223-9 Building bearing Khasra No.914, Khatoni No.352, Khewat
No.152, Main Approach Road, Sharqpur Sharif.
20 3180 Central I IBB-Raiwand City Raiwand 0423-5390955-56 Sunnder Road raiwand City Near Al Habib Memorial Hospital.
21 3194 Central I IBB Abadi Talab Adda Talaab 0317-2015826 Property Khewat no.246/238, Khatoni No.400, Abadi Talab
Saray Manga Sarai Saray,Mouza Manga Uttar, Manga Raiwind Road, Tehsil
Raiwind Road Raiwind ,Distract Lahore
22 3205 Central I IBB Barket Chowk Lahore 0423-5158117-8 Plot No.150-XIII-B-I, Block-XIII, Sector B-I, Quaid-e-Azam
Lahore Town, Lahore.
23 3229 Central I IBB Sundar Adda, Lahore N/A Plot / Building, bearing Khasra No.1778 Khawat No.121/100,
Lahore Khatooni No.212 Sundar Adda, Main Multan Road Lahore.
24 3234 Central I IBB Chowk Saeed Lahore N/A Nighat Plaza, Main Saeed Chowk , Sagiyan By Pass, Lahore.
Saggain Lahore
25 3335 Central I IBB Chunain Chunain N/A Main Changa Manga Road, Opposite Allied Bank Chunian,
Zila Kasur.
26 3376 Central I IBB Lajna Chowk Lahore N/A Plot # 37, Block -2, Sector- C/1, Quaid-e-Azam Town
Scheme, Lahore.
 S. Branch Region Branch Name City Contact Branch Address
No. Code
27 3357 Central I IBB Mandi Faizabad Mandi N/A Vide Killa # 3/1, 23/1, 35/1, Khewat # 68/67, Khatuni # 66
Faizbad Main Jarawala Road,Mandi Faizabad,near Bank Alfalah,
28 3557 Central I Ichra-Branch Lahore 92 42 37569934-35 172, Ferozpur Road, Ichra, Lahore
29 3431 Central I Chouburji-Branch Lahore 92 42 35244832, 50, Choburji Chowk, Lahore
35244872
30 3435 Central I Brandreth Road- Lahore 92 42 3767224-5 78 Brandreth Road, Old Nishter Road, Lahore
Branch
31 3433 Central I CMH Chowk-Branch Lahore 042-36602327 1482/14-15, Day Building, Cmh Chowk, Sarwar Road,
Lahore Cantt
32 3434 Central I Gulshan-e-Ravi- Lahore 04237404506 & Plot # 10, Block-F, Gulshan-e-Ravi Scheme, Lahore
Branch 04237404512
33 3273 Central I Jail Road Branch Lahore 042-37420318, 042- 9-Main Jail Road, Lahore
37423961
34 3016 Central I IBB Zrar Shaheed Lahore 92 42 36636801-7 Zarar Shaheed Road , Joray Pull near Ranger Girls High
Road School Lahore Cantt
35 3032 Central I IBB Township Lahore Lahore 92 42-35144107-8 Property No 42-A 10-B-1 Quid-E-Azam Town, Peco Road,
3032 Township Lahore
36 3033 Central I IBB-Circular Road Lahore 92 42-37670600-05 33-Circular Road out side Shah Alam Gate Lahore
Lahore
37 3090 Central I IBB Kot Lakhpat, Lahore 92 42-35119959-60 IBB Kot Lakhpat, LHR (3090) Building # 1, Civic Centre,
LHR Quaid – e – Azam Town, Township Scheme ¦ Lahore
38 3221 Central I IBB Garhi Shahu Lahore 92-042-36302338 Eobi house 105-A , Allama Iqbal Road Garhi Shahu lahore
39 3232 Central I IBB Eden City DHA Lahore N/A Ground Plot #13, Block A (Angora) Eden City 1, Near Air
phase 8 Avenue , Opposite New Airport Lahore .
40 3239 Central I IBB Dholanwal Lahore 92-042-37484677 property khewat no 3316 & 3315, khatoni No 8705 & 8700
to 8704, khasra no 3801/2249, hadbast mouza nawan kot ,
tehsil, city & district lahore .



S. Branch Region Branch Name City Contact Branch Address
No. Code
41 3332 Central I IBB Mehmood Booti Lahore 042-37333245 Ghani Marbles, Shadi Pura, Near Total petrol Pump ,
Mehmood Booti , Bund road , Khatooni # 31, Khasra # 46,
Abadi Kiran Park, hadbast Mouza Shadi pura , Tehsil Cantt,
Zila Lahore .
42 3340 Central I IBB Dharmpura Lahore 042-368660723 Property # SE-6R-174/3/174/3-A, Allama Iqbal Road,
Dharampura Lahore
43 3548 Central I The Mall -Branch Lahore 92 42 37236014-8 43, Shahrah-e-Quaid-e-Azam, Lahore
44 3446 Central I Shahdara -Branch Lahore 92 42 37902501-4 G.T.Road, Shahdara, Lahore
45 3447 Central I Mcleod Road-Branch Lahore 92 42 36370024-45- Property # SE-10-R-2, Situated at 3 Nicolson Road, Lahore
67
46 3448 Central I Nila Gumbud-Branch Lahore 92 42 37360032-34 8-The Mall, Bank Square, Lahore
47 3439 Central I Fruit Market -Branch Lahore 92 42 379445043 136, Farooq Centre, Fruit Market Scheme, Ravi Link Road,
Lahore
48 3440 Central I Daroghawala Lahore 92 42 36533526-30 386-C, More Salamat Pura, Main G.T Road, Daroghawla,
Lahore
49 3441 Central I Shadbagh Branch Lahore 92 42 37614813-17 Tajpura Chowk, Near Ptcl Exchange, Misri Shah, Shadbagh,
Lahore Lahore
50 3444 Central I Bilal Gunj-Branch Lahore 92 42 37214084-8 16-Shahjehan Road, Bilal Gunj, Lahore
51 3008 Central I IBB Azam Cloth Lahore 921 42-37671351-54 Faysal Bank Akbar Block Rahim Centre Azam Cloth Market
Market Lahore Lahore
52 3056 Central I IBB SHEIKHUPURA Sheikhupura 92 56 -3546563-66- 3-C college road civil lines Sheikhupura
73 -62- 68- 95
53 3065 Central I IBB-AZAM CLOTH Lahore 92 42-37656802 PROPERTY # F-1173, MULTANI MOHALLAH, KOOCHA
MARKET II LAHORE SODAAGRAN, CHUNA MANDI, LAHORE PAKISTAN
54 3162 Central I IBB Manawa, Lahore Lahore 92 42 36523022/ Shop #2, Plot # 762, G.T.Road, Near Al-Hafeez Garden,
042-37132736 Manawa, Lahore.
 S. Branch Region Branch Name City Contact Branch Address
No. Code
55 3173 Central I IBB Khayaban e Lahore 042-35181779-80 Building No 646,Situated at Air lines Housing Scheme, Main
Jinnah Khayaban-e-Jinnah road Lahore.
56 3181 Central I IBB Shahdrah Town Lahore 92 42 37926131-32- Property No.N130R-36/33/RH, Near Main Bus Stand,
33-34-35-36 situated at Shahdara Town, Lahore.
57 3216 Central I IBB, LDA, Tajpura, Lahore N/A Plot # 58, Block A/1, Tajpura Scheme, near Railway Phatak,
Lahore Lahore.
58 3242 Central I IBB, Ravi Road, Lahore 92- 042- 37729721- Property no NW- 111- R, bearing Khasara no 1316, Mouza
Lahore 27 Jia Mosa, Located ast Ravi Road, Opposite to Minar-e-
Pakistan, Lahore.
59 3326 Central I IBB, Kot Abdul Malik Lahore N/A Shop, Khasra # 5974, Kot Abdul Malik, Mouza Shariqpur,
District Sheikhpura.Tehsil City and District Sheikhupura.
60 3360 Central I IBB Islampura, lahore Lahore 0317-2701921 Property # SW_111-40-S-16, Main Bazar, Krishan Nagar,
Islampura, Lahore
61 3387 Central I IBB Beadon Road, Lahore 0317-2701902-4 Property # S -37- R - 113- D/4-A, S-37- R- 113-D-5 &
Lahore S-37-R- 113- D, Beadon Road Lahore
62 3396 Central I IBB, Timber Market, Lahore 042-37729812-13 44, Timber Market, Ravi Road, Lahore
lahore
63 3416 Central I Shahalam Market- Lahore 92 42 376756719 5 A-C, Near Fowara Chowk, Shah Alam Market, Lahore
Branch
64 3430 Central I Allama Iqbal Town Lahore 92 42 37806022, 18-Hunza Block, Main Road, Allama Iqbal Town, Lahore
042-37806025
65 3429 Central I Ghazi Chowk Branch Lahore 92 42 35212250-54 8-A, Awaisia Cooperative Housing Society, Ghazi Chowk,Link
College Road, Township Lahore.
66 3425 Central I Karim Block Branch Lahore 92 42 35295572-4, 2B-2C , Karim Block , Allama Iqbal Town , Lahore.
35295578-79
67 3426 Central I M.Shoukat Ali Road Lahore 92 42 35203894 Plot# 66 Block-E Johar Town Lahore
Branch



S. Branch Region Branch Name City Contact Branch Address
No. Code
68 3427 Central I Valancia Society Lahore 92 42 35224791-92 9-A, Commercial Zone Valancia Society , Lahore.
Branch
69 3072 Central I IBB Margzar Branch Lahore 92 42 35461519 Main 80 Feet Road Near Millad Chowk Maragzar Society
Multan Road Lahore
70 3082 Central I IBB Samanabad Lahore 92 42 37564024-25 Plot No.381/N, bearing number SXVI-1-S-32/A/Rh, Main
Branch Pounch Road, Samanabad, Lahore
71 3165 Central I IBB LDA Plaza Johar Lahore 92 42 35447445 Building No. 452-F, Mohammad Ali Johar Town, Opposite
Town 3+(6ѝJL1VOHY;V^U3HOVYL
72 3202 Central I IBB Ayubia Market Lahore 92 42 35926825-26 Property No. 18, Block-B, New Muslim Town, Lahore
73 3267 Central I IBB Main Multan Lahore 92 42 37801904- 235/1, Badar Block, Allama Iqbal Town, Main Multan Road
Road Branch 378019011 Lahore
74 3312 Central I IBB Awan Town, Lahore 92 42 35445739-40 S-94-R-302-304-306-01-SH, Opposite Fruit Mandi,
Lahore Multan Road , Kharat No. 77, Khatoni No. 217, Khasra No.
371/244, Mouza Kaky-Zahe, Tehsil/ District Lahore
75 3349 Central I IBB Wahdat Road Lahore 92 42 37423075-74 Property No. SXXVII-121, Whadat Road Near Khawaja
Arcade Lahore
76 3386 Central I Tech Society Lahore N/A Commercial Plot No 14 The Enginnering Housing Society
LTD Canal Bank
77 3316 Central I Model Town - Link Lahore N/A Shop No 4-5-G-F.New Liberty Tower Link Road Model Town
Road
78 3310 Central I Model Town - K Lahore N/A 4-K Model Town Lahore
Block
79 3395 Central I Raja Market Lahore N/A Gul-Naz Heights. 122, Abu Bakar Block, New Garden Town
Lahore
80 3287 Central I IBB Walton Cantt.- Lahore 92 42 36604309-12 36-Jinnah Plaza, Main Boulevard Defence Link Road, Walton
Branch Cantt, Lahore
 S. Branch Region Branch Name City Contact Branch Address
No. Code
81 3291 Central I IBB New Airport Lahore 92 42 37396852-54 Adjoining Divine Mega-II Plaza, New Airport Road, Cantt,
Road-Branch Lahore
82 3559 Central I Cavalry Ground- Lahore 92 42 36655590 4 /5 Haroon Plaza, Cavalry Ground, Lahore
Branch
83 3558 Central I DHA Z Block-Branch Lahore 92 42 35725903-904 326 Z- Block, Phase III, DHA , Lahore Pakistan
84 3038 Central I IBB - Z Block DHA Lahore 92 42-35743741–43 10-Z Commercial Phase III DHA Lahore.
Br.
85 3088 Central I IBB DHA Phase VI Lahore 92 42 31788513-14 Plot # 7, Block - A, Sector CC, Phase VI, DHA Lahore cannt.
86 3110 Central I IBB Burki Road Lahore 042-36624946 Building bearing Khewat # 41/1, Khatooni # 245, Khasra #
Branch 512/126/3, situated at barki road, haad bast mouza class
mardi, lahore pakistan
87 3149 Central I IBB Defence XX Lahore 03172015801-803 - Plot No. 68/A, Block XX, Phase III-C Commercial, Defence
Wireless Housing Society-DHA, Lahore.
88 3166 Central I IBB DHA Phase IV Lahore 92 42 37185234-35 Building no 113, CCA, PHASE IV, C COMMERCIAL, DHA
CANTT LAHORE
89 3192 Central I IBB FEROZPUR Lahore 92 42 35441694-95 Property No. S-86-R-405, situated at Ferozepur Road,
ROAD II Naseerabad (Bhabra), near Samad Rubber Works
Factory, Lahore
90 3226 Central I IBB State life housing Lahore N/A Plot # 1012, Sector F, Phase I, State life Insurance
society branch employees Cooperative housing society limited Lahore
91 3237 Central I IBB DHA T block Lahore N/A Plot No. 110, Central Commercial Area, Phase 2, DHA
branch Lahore
92 3241 Central I IBB Punjab Lahore N/A Property No 57, Block-F, Punjab Cooperative Housing
cooperative housing Society Limited Lahore
society branch
93 3421 Central I IBB-Cavalry Ground Lahore 92 42 36603412-15 97-Commercial Area, Cavalry Ground, Lahore
Islamic



S. Branch Region Branch Name City Contact Branch Address
No. Code
94 3258 Central I IBB Bedian Road- Lahore 92 42 37165350 Bedian Road, Near DHA Phase VI, Lahore Cantt
Branch
95 3397 Central I IBB Nishat Colony Lahore 92 42 37179934-5 Khasra No. 2090,2093/2,2091. Khatooni No. 1388, 155,
1456, Mouza Chararr, Nishat Colony, Walton Cantt Lahore
96 3385 Central I IBB Sui Gas society Lahore N/A Plot # 1, Commercial 1, Sui Northern Gas society , Lahore.
branch
97 3384 Central I IBB Walton road Lahore N/A JanJua centre, E-195, Walton road, Lahore.
branch
98 3300 Central I IBB Main market Lahore N/A Plot # 11-E, Main Market, Gulberg II, Lahore
branch
99 3297 Central I Wazirabad Wazirabad 055-6609526 Al-Rehmat plaza Sialkot Road Near Chowk Haji Pura
Wazirabad
100 3109 Central I Kashmir Road Sialkot Sialkot 052-4268378 Property bearing No.BIII-11S-99/1/A/1RH, Kashmir Road
Pacca Garha , Sialkot
101 3138 Central I Sambrial, Sialkot Sialkot 052-6523964,65 Property bearing No. B-VII-281, Sialkot Wazirabad
Road,Opposite Sabzi Mandi, Sambrial
102 3023 Central I Daska Road Sialkot 052-3240202,4 Plot No. 651, Daska Road, Pul Aik, Sialkot
103 Central I Citi Housing Sialkot Sialkot 0316-8880958 City Housing Society LTD,shop #19 , Sialkot
(SUB Branch)
104 3105 Central I SIE ,Sialkot Sialkot 052-3242926 Shop # B III-8s-222, Ugoki Road ,SIE Sialkot
105 3158 Central I IBB Gohadpur Road, Sialkot 052-4296021,2 Mouza Gohadpur, Main Gohadpur Road, Sialkot
Sialkot
106 3159 Central I IBB, Old Katchery Narowal 054-2470064 Old Katchery Road near Rasinwall Railway phatack narowal
Road, Narowal
107 3219 Central I IBB Shakargarh Shakargarh 0542-451576,7 Railway Road , Shakargarh.
Branch
108 3247 Central I IBB Khichian Branch Sialkot 0524-268143 Pulli Top Khana,Khichian Sialkot
 S. Branch Region Branch Name City Contact Branch Address
No. Code
109 3363 Central I IBB Ugoki Branch, Sialkot 052-3571395 "Model Town Co-operative house building society Ltd.
Sialkot. Wazirabad road ,Ugoki ,Sialkot.
110 3322 Central I IBB Nekapura Sialkot 052-3611144 Nekapura, Pasrur road, Sialkot
Branch, Sialkot.
111 3320 Central I IBB PASRUR Pasrur 052-6442805 Klass-Wala road,Mouza Saadullah Pur,Pasrur
112 3344 Central I IBB Zafarwal Zafarwal 0542-538187 Khavit 250, Khatooni - 484, Qila 2-1-1 Munt-Qila OK-4M-25,
Zafarwal, District Narowal
113 3017 Central I IBB Circular Road, Gujrat 053-3535933 East Circular Road Gujrat
Gujrat
114 3030 Central I IBB G.T. Road, Gujranwala 055-3735531 157- Al Majeed Centre, Street No. 14 Mohalla Faisalabad G.T
Gujranwala Road, Gujranwala, Pakistan.
115 3104 Central I IBB Peoples colony Gujranwala 055-4244174 main market peoples colony,Gujranwala
Gujranwala
116 3119 Central I IBB Satellite Town, Gujranwala 055-3730424 12-D1 Satellite town Gujranwala
Gujranwala
117 3122 Central I IBB Ghakkar Mandi Gujranwala 055-3880163 BV732-b,Main G T Road.Ghakkar Mandi Tehsile Wazirabad
Distt Gujranwala.
118 3129 Central I Bhimber Road, Gujrat 053-3600313 Situated at Ghulab Street, opposite Alena centre Main
Gujrat Bhimber Road Gujrat
119 3133 Central I IBB Cantt Branch, Gujranwala 055-3861723 Plot # 10 B, Situated at Super Market Saddar Bazaar Area
Gujranwala Gujranwala Cantt
120 3142 Central I IBB Wapda Town, Gujranwala 055-486011 plot#MM-07 Main Market Block B3 Wapda Town Gujranwala.
Gujranwala
121 3143 Central I IBB Rehman Gujrat 053-3510756 KHEWAT # 213 KHATOONI # 227,KHASRA#63 RAKBA
Shaheed Road MAHAL ADUWAL REHMAN SHAHEED GUJRAT
122 3175 Central I IBB G.T.Road, Sheikhupura 042-37950536 G.T Road Muridke
Muridke



S. Branch Region Branch Name City Contact Branch Address
No. Code
123 3176 Central I IBB Kotla arab ali Gujrat 053-7575425-6 Kotla Arab Ali khan tehsil khariyan, Gujrat
Khan
124 3178 Central I IBB More Gujranwala 055-3261101 More Emnabad Main G.T Road Gujranwala
Eimanabad,
Gujranwala
125 3179 Central I IBB Rana Town, Sheikhupura 042-37960362 G.T Road Rana Town Sheikhupura
Lahore
126 3246 Central I IBB Jalpur Jattan, Gujrat 053-7388800 Adjacent HBL Islamic, Benazir Chowk, Jalalpur jattan,
Gujrat Gujtrat.
127 3250 Central I IBB Guliana Gujrat 053-7388800 property khewat # 56,khatooni 146, Khasra # 244 moh
tibbizinda,Guliana the Kharian, Gujtrat.
128 3277 Central I Lalamusa Lalamusa 053-7519577,6 Shayan Plaza Kaira, G.T Road, Lalamusa
129 3302 Central I IBB, Alipur Chatha Alipur Chatha 055-6333202 Gujranwala Road, Near Sindh Bank, Alipur Chatha
130 3309 Central I 0))/HÄaHIHK /HÄaHIHK 0547-523214 :HNHY9VHK5LHY3HYP(KKH/HÄaHIHK
131 3317 Central I IBB Kangniwala, Gujranwala 055-4274569 / 102 Opp. Anwar Industry, Near Zinco Cinema, G.T.Road,
Gujranwala Kangniwala, Gujranwala.
132 3334 Central I IBB G.T. Road, Kamoki 055-6810463 Property#9692/2778/2, Edhi Road, Link G.T.Road, Kamoki
Kamoki
133 3337 Central I IBB, Nokhar Mandi Nokhar Mandi 055-6728249 Gujranwala Road, Opp. NBP, Nokhar Mandi, Distt.
Gujranwala
134 3417 Central I Sheikhupura Road, Gujranwala 055-4240157 Rehman Market Sheikhpura Road Gujranwala
Gujranwala
135 3519 Central I IBB Noshehra Virkan Noshehra N/A Moh. Islampura, Gujranwala Road, MattiBhaikey Road,
Virkan Noshehra Virkan
136 3550 Central II Old Bahawalpur Multan 061-4783391-92 129/1, Old Bahawalpur Road, Multan.
Road
137 3451 Central II Khanewal Khanewal 065-2553610-11 Plot No. 75, Block 12, Sir Syed Road, Khanewal.
 S. Branch Region Branch Name City Contact Branch Address
No. Code
138 3458 Central II Haroonabad Haroonabad 0632-25130-32 25/C Grain Market Haroonabad Distt Bahawalnager.
139 3453 Central II Pakpattan Pakpattan 045-7352307-09 College Road, Pakpattan.
140 3450 Central II Samanabad, Faisalabad 041-2563671-73 650 A, Samanabad, Industrial Labor Colony, Faisalabad
Faisalabad
141 3457 Central II Cheshtian Cheshtian 0632-507809-10 143 B - Block Main Bazar Cheshtian.
142 3454 Central II Renala Khurd Renala Khurd 044-2635783 20-A/2-L, Gulshan Ishaq Colony, Welcome Road, Renala
Khurd.
143 3456 Central II Pattoki Pattoki 049-4421950-53 55-Allama Iqbal Road, Patoki.
144 3449 Central II Factory Area Branch Faisalabad 041-2540186-87 Factory Area Tata Market ,Faisalabad
145 3452 Central II Cantt Branch Multan 061-4588377-78 44/D Aziz Shaheed Road, Multan Cantt.
146 3003 Central II IBB-Sargodha Road, Faisalabad 041-8580385-7 Muslim Town, Chak 122/Jb, Main Sargodha Road,
Faisalabad Faisalabad
147 3014 Central II IBB-Minarwa Road Faisalabad 041-2416281-82 Shop No.1,2, 46-50, New Grain Market, Minerwa Road,
Faisalabad Faisalabad
148 3021 Central II IBB-Liaquat Road, Faisalabad 041-2617403-07 Property No. 73, Khewat No. 1858, Khatoni No. 1885,
Faisalabad Khasra No. 1008, Chak No 212/RB Liaquat Road,
Faisalabad
149 3022 Central II IBB-LMQ Road, Multan 061-4581905-06 Property No.104, 105 / Plaza Ward IX, Abdali Shopping
Multan Arcade, LMQ road, near Nawan Shaher Chowk, Multan
150 3039 Central II IBB-Ghallah Mandi Bahawalpur 062-2731115-6 Plot No. 29, Block A, Ghallah Mandi Road, Model Town-B,
Road, Bahawalpur .LULYHS6ѝJPHS*VSVU`)HOH^HSW\Y
151 3047 Central II IBB-Chowk Multan 061-4574462-64 Property # 1771/SH, Ward # VIII-M, Chowk Shaheedan,
Shaheedan, Multan Multan
152 3057 Central II IBB-Sahiwal Sahiwal 040-4221601-03 Khata No. 923, Khatooni Number 942, Gali Sukh Chain,
Mohallah Baloch Ganj, Sahiwal



S. Branch Region Branch Name City Contact Branch Address
No. Code
153 3061 Central II IBB-Chiniot Branch Chiniot 047-6333561-63 Property# 3188/3178, Main Faisalabad Rd, Sagheer Town,
5LHY5(+9(6ѝJL*OHO2HYHYYP>HSH*OPUPV[5V
Chiniot
154 3084 Central II IBB-Model Town, Multan 061-6306156-57 104 Block A, Model Town, Multan
Multan
155 3085 Central II IBB-Millat Chowk, Faisalabad 041-8580824-26 136 B-II/1 Gulistan Colony, Millat Chowk, Faisalabad
Faisalabad
156 3091 Central II IBB-Farid Town, Sahiwal 040-4270353 khewat # 6135, Khatoni # 6209, Khasra # 1685/390/I, Farid
Sahiwal Town, Sahiwal
157 3092 Central II IBB- New Ghalla Rahim Yar 068-5708003-04 Near New Ghalla Mandi, Chak # 72/NP Rahim Yar Khan
Mandi, RYK Khan
158 3112 Central II IBB- Layyah Layyah 0606-411004 Shama Colony, Opposite BYCO pertol pump, Layyah
159 3113 Central II IBB- Jampur Jampur 0604-567316-17 Moahamdia Colony near THQ Hospital, Jampur
160 3118 Central II IBB-Jhang Road, Faisalabad 041-2651805-06 P-I, Street Tayran Wali, Partab Nagar, main jhang Road,
Faisalabad Faisalabad
161 3120 Central II IBB-Canal Road, Faisalabad 041-8751939, 041- Khasra # 16/3/3, Khewat # 3688-2421, SQ# 83, Chak # 207
Faisalabad 8751941 RB, Canal Road, Faisalabad
162 3128 Central II IBB-Vehari Chowk, Multan 061-4480914-15 Shop # 51 & 52 Madni Commercial Center, Vehari Road,
Multan Vehari Chowk, Multan
163 3140 Central II IBB-Peoples Conony, Faisalabad 041-8717785-86 Building No. 22/A-1 Peoples Colony, Faisalabad
Faisalabad
164 3141 Central II IBB-Gol Karyana, Faisalabad 041-2604022-23 Shop # 72, Gol Karyana Bazar, Near Rail Bazar, Faisalabad
Faisalabad
165 3145 Central II IBB-Garden Town, Multan 061-6537423-24 Property # 7/RH/SH, Main Shershah Road, Garden Town,
Multan Multan
166 3150 Central II IBB - Circular Road, Faisalabad 041-2636341- 42 Chak # 212/RB, Shop # 4 & 5, Khasra # 1038/1, Jinnah
Faisalabad Market, Bank square, T.B Hospital, Circular Road Faisalabad
 S. Branch Region Branch Name City Contact Branch Address
No. Code
167 3157 Central II IBB-Jaranwala Jaranwala 041-4310721-23 Chak No 127 GB Khasra No 4/1/2, Khewat No.3770,
Khatooni No.5358, Jaranwala
168 3161 Central II IBB-Chungi No 14, Multan 061-4421271-72 Khewat # 523/515, Khatooni # 559, Chungi # 14 near
Multan Ahmadabad Metro Bus Stop Mumtazabad Road, Multan
169 3163 Central II IBB-Lodhran Lodhran 060-8361654-55 Khewat No. 21-22, Khatooni No.202 to 206, Mouza Duratta
Urban, Near Fawara Chowk, Multan Bahawalpur Road,
Lodhran.
170 3174 Central II IBB-Dera Ghazi Khan Dera Ghazi 0316-8880959 Shop # 53-54, Block # 2, Khata # 4312, Khasra # 5514-
Khan 5515, Situated at Katchery Road, Dera Ghazi Khan
171 3177 Central II IBB-Okara Okara 044-2510859 Khasra # D/2894, Khewat # 2736, Khatoni # 2772, Chak #
1A/4L, D -Block, Near Press Club, Okara
172 3182 Central II IBB-Hajiabad, Faisalabad 041-8580624-25 Qita# 3, Khewat # 1 Khatoni # 704, Situated at Chak no
Faisalabad 207 RB, Sheikhupura Road, Opposite Millat Square Filling
Station, Hajiabad, Faisalabad
173 3183 Central II IBB-Gulgasht Colony, Multan 061-6511817-18 Property # 219 Category-C, Town Scheme # 2, Gulgasht
Multan Colony, Near Govt Comprehensive School, Multan
174 3184 Central II IBB-Samundri Samundri 041-3420105-07 Khewat # 5/5, 16/16, Khatoni # 5, 16, Chak # 533 GB, Gojra
Road, Samundri, District Faisalabad
175 3185 Central II IBB-Kamalia Kamalia 046-3413806 Khewat# 55/55, Khatooni# 62 to 68 Rajana Road, Mohallah
Khokharabad, Near Mian Hospital, Kamalia
176 3191 Central II IBB-KLP Road, Sadiqabad 068-5700245-46 Khata No 38/38, Khatooni No 41-44, Mian KLP Road, Chak
Sadiqabad No 10/NP, Sadiqabad District Rahim Yar Khan
177 3193 Central II IBB-Shujaabad Shujaabad 061-4425540-42 Khewat # 663/677, Khatoni # 771, Khasra # 561/1/2
situated at Mouza Shujaabad urban, Jalalpur Road,
Shujaabad
178 3195 Central II IBB-51/2-L, Okara Okara 044-2703528-29 Chak # 51/2-L Mian Depalpur Road, Okara
179 3199 Central II IBB-MDA Chowk, Multan 061-4544275-76 Shop # 1 to 6 Bamazai Arcade, Mouza Taraf Mubarak Awal,
Mutlan MDA Chowk, Multan



S. Branch Region Branch Name City Contact Branch Address
No. Code
180 3200 Central II IBB-Shahkot Shahkot 056-3711934-35 Khewat# 142, Khatoni # 481, Sq # 36, Kila #
23/1/53/1/1/42, On Main College Road, near Shahkot
Stadium, Shahkot
181 3206 Central II IBB-Rajanpur Rajanpur 0604-688312, 0604- Building Khewat# 1070, Mouza rajanpur No 1, near Al Abad
688308 Chowk Indus Highway, Tehsil and district Rajanpur
182 3209 Central II IBB-Dunyapur Dunyapur 0608-304937, Buliding# 367/A, Khewat# 225, near Kazmi Chowk, situated
8304252 at Dakota Chowk, Dunyapur district Lodhran
183 3210 Central II IBB-Mailsi Mailsi 067-3750520-21 Building Khewat # 47, Khatooni No 73, situated at colony
Road, near Ittefaq Ice factory, Mailsi
184 3218 Central II IBB-Abdullahpur, Faisalabad 041-8733615-16 Chak # 207/RB, Khewat No. 4380, Khatooni No. 14309,Sq
Faisalabad No. 71, Kila No. 22/3/1/1, 22/3/2, Qita No. 2 Abdullahpur
Distt Faisalabad.
185 3220 Central II IBB-Chak Jhumra Chak Jhumra 041-8527234-35 Khewat No, 97, Khatoni No. 99, hata No. 423/376, situated
at Chak No. 297/RB, Mandi Chak Jhumra, Tehsil Chak
Jhumra, District Faisalabad
186 3225 Central II IBB-Gulberg Road, Faisalabad 041-2630796-97 Chak # 279 RB, Gobinpura, Gulberg Thana Road,
Faisalabad Faisalabad
187 3227 Central II IBB-Jahanian Jahanian 065-2210862, 065- Khewat # 337, Jahaniyan Mandi, Jahanian distt Khanewal
2210395
188 3230 Central II IBB-Taunsa Taunsa 064-2601630, 0317- Khewat No 1082, Vehova Road, Mouza Taunsa Shareef,
2701883 Tehsil Taunsa, District Dera Ghazi Khan
189 3231 Central II IBB-Jalalpur Pirwala Jalalpur 061-4210741-42 Property No 311/C/D/SH, Situated at permit Road Block-B,
Pirwala Jalalpur Pirwala, District Multan
190 3233 Central II IBB-Pir Mahal Pir Mahal 046-3360548-49 Khewat No. 53/54, Khatooni 53, Ahata No. 1050, Situated at
Chak No. 779/GB, Tehsil Pir Mahal, Distt Toba Tekh Singh
191 3236 Central II IBB-Old Shujaabad Multan 061-6303516-17 Khewat # 280-287, Khatooni # 327, 334 to 339, Mouza
Road, Multan Qutabpura, Shujaabad Road, Multan
 S. Branch Region Branch Name City Contact Branch Address
No. Code
192 3244 Central II IBB-Khurrianwala Khurrianwala 041-4360404-05 Khewat No. 29/26, Khatoni No. 172, Hata No 526 & 527,
Qita No. 2, Situated at Chak No. 266/RB, Khurrianwala,
Tehsil Jaranwala, District Faisalabad
193 3251 Central II IBB-Kotla Jam Kotla Jam 0453-433105-06 Khewat No. 47, Khatoni No. 73, Capital Market, Darya Khan
Road, Kotla Jam District Bhakar.
194 3257 Central II IBB-Vehari Road, Multan 061-6241083-85 Shops No. 79 to 84, Sheri Commercial Center, Mouza Taraf
Multan Ravi, Vehari Road, Multan.
195 3260 Central II IBB-Jhang Jhang 047-7650650 Plot No 10/01/A Katchery Road, Near Session Chowk,
Sadar Jhang
196 3261 Central II IBB-Liaqaut Pur Liaqaut Pur 068-5792451-52 Shop No. 9-10 Abbasia Road, Liaquat Pur, District Rahim Yar
Khan
197 3266 Central II IBB-Haveli Lakkha Haveli Lakkha 044-4775091-94 Khewat No. 404/404 Khatooni No. 507-508, Haveli Lakha,
Depalpur, District Okara
198 3269 Central II Khanpur Khanpur 068-5577411-14 Faysal Bank Ltd, Doabba Road Khanpur.
199 3271 Central II Hasilpur Hasilpur 0622-441403-05 16-D Baldia Road, Hasilpur.
200 3278 Central II Toba Tek Singh Toba Tek 046-2517801-2 P-356 A/15-5, ST-6, Chaudhry Park, Farooq Shaheed Road,
Singh Toba Tek Singh
201 3279 Central II Depalpur Depalpur 044-4540766-68-69 Shop # 1& 2, Gillani Heights,Madina Chowk,Depalpur.
202 3280 Central II Yazman Mandi Yazman 0622-703161-62 56/A-DB Bahawalpur Road, Yazman
Mandi
203 3282 Central II Mian Channu Mian Channu 065-2664262-63 GT Road near T Chowk, Mian Channu.
204 3283 Central II IBB-Gojra Gojra 046-3513574, 046- ;LZOPS6ѝJL9VHK.VQYH
3513578
205 3286 Central II Kot Addu Kot Addu 066-2241093-97 GT Road Kot Addu.
206 3290 Central II Bahawalnagar 0632-279337-38 2-B Ghalla Mandi ,Bahawalnagar.



S. Branch Region Branch Name City Contact Branch Address
No. Code
207 3308 Central II IBB-Airport Road, Rahim Yar 068-5902192 Commercial Property Bearing No. 2706, Circular Road,
Rahim Yar Khan Khan Rahim Yar Khan
208 3318 Central II IBB-Fawara Chowk, Faisalabad N/A Commercial Plot No. P-259, Block A Extension, Peoples
Faisalabad Colony, Faisalabad
209 3321 Central II IBB-Bunga Hayat Bunja Hayat N/A Khewat No.44 black, 42 Red, Khatooni No. 135 to 159 ,
situated at Chak Baidi, Tehsil and District Pak Pattan
210 3325 Central II IBB-Buch Villas, Multan 061-4745071-72 Khewat No 73(B) 72 (R) Mouza Buch Khusroo Abad, Buch
Multan Villas Housing Scheme, Tehsil Multan Sadar, Bosan Road,
Multan.
211 3333 Central II IBB-Gatt Wala, Faisalabad 041-8759742-4 Khewat No. 268/251, Khatooni No. 330, Salam Khata, Qita
Faisalabad 1, Sq No. 64, Khasra No. 24/2/3, Chak No 198/RB, Gatt
Wala Tehsil Saddar & District Faisalabad
212 3342 Central II IBB-Jaranwala Road, Jaranwala N/A Khewat # 6783, Khatooni # 15951, Khasra # 60,9/23 &
Faisalabad 9/27, Akbar Colony Main Jaranwala Road, Faisalabad
213 3345 Central II IBB-Saddar Goggera Saddar 044-2662257-8 Khewat No. 135/135, Khatooni No. 440, Khasra No.30/1/2-
Goggera 2/1, Chak No 32T, Saddar Goggera, Tehsil and District Okara
214 3352 Central II IBB-Sameejabad Multan N/A Commercial Property Plot No. 57, Block-V, Property Unit No.
Road Multan 57/RH, Area Development Scheme, New Multan Colony,
Service Road, Multan
215 3354 Central II IBB-Committee Kabirwala N/A Khewat No. 952 (Black) 928 (Red), Khatooni No. 1377,
Chowk, Kabirwala Kabirwala District Khanewal.
216 3362 Central II IBB-Nalka Kohala Nalka Kohala N/A Kehwat # 1282/1021, Khatooni # 1342, Kita # 52 Chak # 7/
JB Main Nalka Kohala Sargodha Road, Faisalabad
217 3364 Central II IBB-Iqbal Nagar Chichawatni N/A Khewat No.134, Khatooni No.241, Mouza 93/12, Tehsil
Chichawatni, District Sahiwal
218 3369 Central II IBB-Abdul Hakeem Khanewal N/A Khewat # 58/59, Khatooni # 191-199, Salam Khata 155,
Kanal 8 Marla Sarsai, Kacha Khuh Road, Abdul Hakeem
Tehsil Kabirwala, District Khanewal
 S. Branch Region Branch Name City Contact Branch Address
No. Code
219 3371 Central II IBB-Kot Chutta Kot Chutta 0318-2172689 Khewat No. 109, Mouza Kot Chutta No. 3, Tehsil Kot Chutta
District DG Khan.
220 3372 Central II 0))4\aHќHYNHYO 4\aHќHYNHYO 0318-2172693 Khewat No. 664 Black ink, 664 red ink, shared owned
I` 4V\aH4\aHќHYNHYO;LOZPSHUK+PZ[YPJ[
4\aHќHYNHYO
221 3378 Central II IBB-Samundari Faisalabad N/A Commercial Plot No 1044, Main D Type Colony Samundari
Road, Faisalabad Road, Faisalabad
222 3380 Central II IBB-Club Road, Vehari N/A Commercial Property Bearing Khewat # 1326,1327,1329 &
Vehari 1330, Khatoni # 1376,1377,1379 & 1480, Situated at Mouza
Chak # 43/WB Club Road Vehari Tehsil & Dist. Vehari
223 3383 Central II IBB-Chowk Sadiqabad N/A Commercial Property bearing Khata # 101/98, Khatooni #
Shahbazpur 273-276, Qita 21, Chowk Shahbazpur, Sadiqabad District,
Rahimyar Khan
224 3388 Central II IBB-Alipur Ali Pur N/A Khewat # 209,230 Share Owned by 02/1536, 04/52 Salam
Khata 76 Kanal 16 Marla, 02 Marla 12 Sarsai Situated at
4\aH.OH^HU;LOZPS(SP7\Y+PZ[YPJ[4\aHќHYNHYO
225 3389 Central II IBB-Bhakkar Bhakkar N/A Khewat # 161, Inteqal # 914-873-436-1191-1190, Khasra #
458, Salam Khata 2k-5M, Jhang Road Chisti Chowk Tehsil &
District Bhakkar
226 3398 Central II IBB-Satellite Town, Bahawalpur N/A Unit No. P-554/5+40/C/HALL/SH, Block No. VIII, Satellite
Bahawalpur Town, Comercial Area, Bahawalpur
227 3522 Central II IBB G.T. Road, Okara N/A Khewat # 446, Khatooni # 448 to 455, Property Unit # B
Okara II-LMR-244/SH, Chak # 55 / 2L, G T Road Okara, Tehsil &
District Okara.
228 3523 Central II IBB GT Road, Qasba Qasba Gujrat N/A Khewat # 388, Share 5/387, Kot Addu Road, Qasba Gujrat,
Gujrat ;LOZPS2V[(KK\+PZ[YPJ[4\aHќHY.HYO
229 3525 Central II IBB DHQ Hospital Sahiwal N/A Kewat # 970, 971, Khatooni # 1338 & 1339, Kot Khadam Ali
Road, Sahiwal Shah, D H Q Hospital Road, Sahiwal, District Sahiwal



S. Branch Region Branch Name City Contact Branch Address
No. Code
230 3552 North Blue Area Islamabad 051-2270241 Faysal Bank Limited, 15-West, Jinnah Avenue Blue Area,
Islamabad
231 3469 North G.T ROAD GUJAR GUJAR 051-3514018 B-III,215-D,ward # 5 G.T ROAD GUJAR KHAN .
KHAN KHAN
232 3464 North F-11 Markaz Islamabad 051-2228146 Faysal Bank Limited, Plot 14, F-11, Markaz, Islamabad
233 3470 North Jhelum Jhelum 0544-626001 Koh-e-Noor Bank Square, Old G.T. Road, Jhelum Cantt
234 3463 North F-8 Markaz Islamabad 051-2287416 Faysal Bank Limited, NPT Building, Markaz F-8, Islamabad
235 3461 North Gulraiz Rawalpindi 051-5596189 Plot No. 27, Gulraiz Scheme II, Rawalpindi
236 3466 North Sargodha- university Sargodha 0483726647-8 university road sargodha
road 0405
237 3462 North Islamabad Blue Area Islamabad 051-2605660 78-W, Roshan Center, Jinnah Avenue, Blue Area, Islamabad
II Roshen Center
238 3005 North IBB The Mall Rawalpindi 051-5562798 Century Towers, 6 The Mall, Rawalpindi
239 3009 North IBB Mingora Swat Mingora 0946-722011 First & 2nd Floor Abasindh Tower Green Chowk Madyan
Road Mingora Swat
240 3011 North IBB Bank Road Mardan 0937-870252 Khatak Plaza Bank Road Mardan
Mardan
241 3012 North IBB GT ROAD Peshawar 091-2581640 Faysal Bank Limited, Rahim Medical Center G.T Road
PESHAWAR Peshawar
242 3013 North 6th saddar road, Peshawar 091-5273091-92 Tasnim Plaza, 6th saddar Road Peshawar Cantt
Peshawar Cantt
243 3019 North IBB Mirpur A.K Mirpur A.K O5827-437272 IBB Branch Al Manzar Building Allama Iqbal Road Mirpur A.K
244 3020 North Ibb Charsadda Charsadda 0318-3193020 Ground Floor Gold Mines Towers Noweshera Rd Charsadda
245 3024 North F-10 Markaz Islamabad 051-2222881 Ground Floor, 7-L, F-10 Markaz, Islamabad
 S. Branch Region Branch Name City Contact Branch Address
No. Code
246 3028 North Nowshera Cantt Nowshera 0923-613400-401 Property Bearing #:269/958,Shop #:83/1,83/5-6,83/35-37
Shah Building,Baba Colony, Main G.T Road, Nowshera Cantt
(Shifted on 21-10-2019)
247 3034 North IBB, Mansehra mansehra 0997-308307 REHMAN PLAZA MANSEHRA , GROUND FLOOR, TEHSIL &
DISTT: MANSEHRA
248 3035 North IBB KOHAT Kohat 0922-522451 Plot#14 Survey No.253-C, Near Butt Super Store, Katchery
Chowk, Hangu Road, Kohat cantt
249 3036 North IBB, D.I.Khan Dera Ismail 0966-718941 Plot#19,Survey#79, Near GPO chowk, Circular
Khan Road,D.I.Khan
250 3041 North Ashraf Road Branch Peshawar 091-2593365 Ashraf Road Branch Peshawar
Peshawar
251 3044 North Aabpara Market Islamabad 051-2870477 Unit No.715, Kamran Restaurant, Aabpara Market,
Khayaban-e-Suharwardy, ISB
252 3045 North IBB TALAGANG TALAGANG 0543-411995 Madina Plaza Chakwal Road Talagang
253 3048 North I-8 Markaz Islamabad 051 4861803 Plot No. 33, Aneek Arcade, Sector No. I-8 Markaz,
Islamabad
254 3049 North IBB BANNU Bannu 0928-611542 EX. GTS CHOWK NEAR DURRANI PLAZA MOUZA FATIMA
KHEL BANNU
255 3053 North IBB Buner Buner 0939-555469 Sawari Bazar Buner
256 3055 North IBB timergara Timergara 0945-821356 Fakhar Plaza Opposite General Bus Stand Main G.T
Timergara Dir Lower
257 3058 North IBB MAKAN BAGH MINGORA 0946-700803 Faysal Bank Saidu sharif Road Makan Bagh Mingora Swat
MIGNORA SWAT KPK
258 3062 North IBB Bahria Town Rawalpindi 051-5412155-56 Plot # 177 Service Avenue Intellectual Village Bahria Town
Phase-7 Rawalpindi
259 3069 North IBB-Batkhela Batkheka 0932-411850 Al-Madina Market, Near Khwar,Main bazar, Batkhela Distt:
Malakand.



S. Branch Region Branch Name City Contact Branch Address
No. Code
260 3070 North IBB Puniyal Road, Gilgit 05811450790-5 Puniyal Road Gilgit
Gilgit
261 3071 North ibb Matta Bazar, Mingora 0946-790745 PROPERTY NO 2468, MAIN MATTA BAZAR, TEHSIL
Swat MATTA, DISTRICT SWAT, PAKISTAN
262 3074 North IBB Katchery rd. M-B-DIN 0546-500944 Katchery Road M-B-DIN
M-B-DIN
263 3075 North 3075-Muslim bazar Sargodha 048-3700850 MUSLIM BAZAR SARGODHA
Sargodha
264 3076 North IBB Kashmir Road Rawalpindi 051-5562445 116 A-C, Kashmir Road, Rawalpindi
265 3077 North DHA Phase II, Islamabad 051-5419404 Plot# 12, Sector E, Jinnah Boulevard,Phase
Islamabad II,DHA,Islamabad
266 3093 North Warsak Road, Peshawar 091-5200542 Property No. 2841,3481, Ground Floor,Noor Plaza, Warsak
Peshawar Road, Peshawar
267 3094 North Kohat Road, Peshawar 0318-3193094 Khata/Khatooni No. 115/211, Situated at Mouza Kotla
Peshawar Meman Khan, Kohat Road, Peshawar
268 3095 North PHASE III Chowk, Peshawar 091-5612040 Shop No 5-6, Ground Floor, Waqar Plaza, Gul Abad
Hayatabad Colony,Jamrud Road, Phase III Chowk, Hayatabad,
Peshawar
269 3102 North Kuri Road Islamabad Islamabad 051-5402213 Ground Floor, Grandeur Arcade, Khwwat No. 39, Khasra No.
1403/1225/2, Mouza Rehara, Kuri Road, Islamabad
270 3106 North IBB BALLO KHEL MIANWALI 0459-230675-77-78 BISMILLAH PLAZA MAIN BAZAR ,BALLOKHEL ROAD,
MIANWALI MIANWALI
271 3111 North sattellite town Sargodha 048-3213375 Commercial or industrial hubs
sargodha
272 3114 North IBB Adyala Road, Rawalpindi 051-5157540 Khewat No. 521, Khatooni No. 635-637 ,Khasra No.
1428/462/2/2 (3 Qittas),Mouza Dhaman, Adyala Road,
Rawalpindi
 S. Branch Region Branch Name City Contact Branch Address
No. Code
273 3124 North IBB- 4\aHќHYHIHK 05822-442392 KHASRA NO.522 BANK ROAD MUZAFFARABAD AJK
MUZAFFARABAD
274 3125 North New Adda Mardan Mardan 0937-807275 Khasra No.1564 & 1563,New Adda Branch Mardan
275 3126 North Mansehra Road Mansehra 0992-341783,82,81 Opposite sethi Masjid Mansehra Road Abbottabad
Abbottabad Road
Abbottabad
276 3147 North D-12, Islamabad Islamabad 051-2706153 Plot No 10 Aim Arcade Shop #1 & 2 D-12 markaz Islamabad
277 3148 North IBB Dinga Dinga 0537-401931 Khewat No.141, Khatoono No.428-462, Khasra 69, Main
Bazar , Dhallian Chwok Dinga, Tehsil Kharian, Distt Gujrat
278 3152 North G-11 IBB Branch, Islamabad 051-2364106 shop no. 1&2 Al anayat shopping Plaza G-11 Markaz
Islamabad Islamabad
279 3153 North IBB Hassanabdal Attock 0572-520433 Main Bazar,Lakar Mandi,Ghugushti,Tehsil Hazro,District
Attock
280 3154 North Amman Chowk Swabi 0938-222103 Amman Chowk,Adjacent to Meezan Bank,Sawabi
Sawabi
281 3155 North Shahkas Khyber Peshawar 091-5813962 Ground Floor, Spinzer Shahkas Wazeer Dhand Jamrud Road
Agency Kyhber Agency
282 3168 North IBB Scheme III, Rawalpindi 051-5766121 Plot No77,Ayaz Plaza,Bazar Area,Chaklala Scheme
III,Rawalpindi
283 3169 North IBB Malakwal Malakwal 0546-581208,9,11 Khewat No. 455,Khatooni No. 807-815 Malakwal
284 3196 North B-17 Branch, Islamabad 051-5203364,65 Plot #7 lower Ground Floor, Sea Square, MPCHS, B-17,
Islamabad Main G-T Road, Islamabad
285 3197 North Dalazak Road Peshawar 091-2583781 KhasraNo.195,197,Ground Floor ,Malik Plaza, Iqbal Colony,
Branch Peshawar Dalazak Road Peshawar
286 3198 North Sargodha- fsd road Sargodha N/A Faisalabad Road sargodha
3198



S. Branch Region Branch Name City Contact Branch Address
No. Code
287 3201 North Canal Road Branch Peshawar 091-5711015 Naseem Plaza Khasra No.2464-2451-1102/2,Academy
Town,Near Ghandara University ,Canal Road Peshawar
288 3203 North IBB E-11 Islamabad 051-2305109 Royal Plaza,E11/2 Markaz,Islamabad
289 3204 North IBB Bahria Phase IV Rawalpindi 051-5731637 Hall No. 01, Plaza No. 101, Main Boulevard, Civic Centre,
Phase IV, Bahria Town, Rawalpindi
290 3211 North Mall Basti Road,Wah Islamabad 051-4540350 Plot #: CB-211, Khasra No. 1371-3 & 1418, Near Uppal
Cantt Chowk, Mall Road, Lalazar, Wah Cantt
291 3212 North IBB, Havelain Islamabad 0992-810744 Khewat No. 197,183 & 178 Khatooni #: 486,463,458,227 &
229, Khasra #: 2334,2335,2336,2338 & 2337, Situated at
Mouza Havelian Urban Tehsil Havelian Distict Abbottabad
292 3214 North IBB, Tornol Islamabad 051-2358052,54 Muhammad Zaman Palza, Ground Floor Khasra #: 76/77,
Islamabad 1001/75,Main G.T Road, Near Railway Station, Islamabad
293 3224 North IBB Ataliq Bazar, GB Swat N/A Ataliq Bazar,Bypass Road Chitral
Chitral
294 3235 North IBB Range Road Rawalpindi 051-5720181 Khewat No. 402-4, Khatooni No. 529-532, Khasra No. 963/5
& 235 & 420, Altaf Shah Plaza,Mouza Ratta Amral, Range
Road, Rawalpindi.
295 3238 North F-6 Islamabad 051-2828881 Plot # 7 Block- E F-6 Markaz Super Market Islmabad
296 3240 North IBB Kallar Syedan Kallar Syedan 051-3570531 Khasra No.2353,Khatooni No.2087,Main Bazar, Kallar
Syedan,District Rawalpindi
297 3252 North IBB Gorakhpur Rawalpindi 051-5133388 Ground Floor, Khewat No. 161, Khatooni No. 167, Khasra
No. 434/1, Main Adyala Road, Gorakhpur, Distt Rawalpindi
298 3253 North IBB,Taxila Rawalpindi Taxila, 051-4537011 Ground Floor, Khasra #: 411/420, 702/407, Main G.T Road
Rawalpindi Bazar,Taxila District Rawalpindi
299 3256 North IBB Dassu Dassu N/A Shreen Plaza, Dassu, Kohistan
300 3259 North Haripur Haripur 0995-616427,28,29 Akbar Arcade, Akbar Khan Plaza, Shahrah-e-Hazara, Haripur
301 3262 North BHALWAL Bhalwal 048-6642405 liaqat shaheed Road bhalwal
 S. Branch Region Branch Name City Contact Branch Address
No. Code
302 3264 North IBB Chilas Chilas 05812450730-5 Near Madni Masjid, Main Bazar Chilas, District Diamer, Chilas
303 3265 North IBB Skardu Skardu 05815456400-5 Plot Own Kasra No. 658/25/123, Skamaidan Bazar College
Road, Near Old Yadgar Chowk, Skardu
304 3268 North IBB Gilgit Gilgit 05811-457380-5 ZS Plaza, Shahrah-e-Quaid-e-Azam, Opposite Radio Station
Pakistan, Jutial, Gilgit
305 3274 North Bara Koh Islamabad 051-2304041 Shop No. 8,11 Usman Plaza, Main Murree Road, Bara Koh,
Islambad
306 3275 North IBB, Peepal Mandi Peshawar 091-2592808 Ashraf China Trade Centre, Pipal Mandi, Peshawar
307 3281 North Dina Dina 0544-636831/636036 Property No.1880 Al Bilal Plaza, Gt Road, Dina
308 3285 North DUDIAL DUDIAL 05827-465811 hussain shopping centre,faysal bank ltd main bazaar dadyal
ak
309 3288 North IBB Raja Bazar Rawalpindi 051-5534306 U-I, Iqbal Road, Fawara Chowk, Raja Bazar, Rawalpindi.
310 3289 North IBBSadiqabad Road Rawalpindi 051-4573743 Faysal Bank Limited 72-C, Satellite Town Sadiqabad Road
Rawalpindi
311 3293 North Chaksawari Chaksawari 05827-454805 Khalid Plaza main bazar Chaksawari
312 3294 North CHAKWAL CHAKWAL 0543-553933 TALAGANG ROAD OPPOSITE ALLIANCE TRAVELS
CHAKWAL
313 3296 North G-10, Markaz Islamabad 051-2351360 Faysal Bank Limited, 20-A Ground Floor, Sardar Plaza, G-10
Markaz Branch, Islamabad
314 3298 North Attock Attock 057-2602066 -H`ZHS)HUR3PTP[LK7SV[5V :OHPRO1HќHY7SHaH
Saddiqui Road, Attock
315 3303 North IBB PHALIA Phalia 054-6566600 HELLA ROAD PHALIA
316 3306 North IBB G-9 Markaz, Islamabad N/A Plot no 39, G-9 Markaz, Islamabad
Islamabad
317 3307 North Achaini Chowk Peshawar 0318-3183307 Khatono # 1006/2217,1007/2226, Achaini Bala Ring Road
Branch Peshawar Peshawar



S. Branch Region Branch Name City Contact Branch Address
No. Code
318 3311 North IBB,Hattar Hattar 0995-639973 Plot #7,Industrial Area Kot Najeeb Ullah Road Hattar
319 3313 North IBB Gulberg Islamabad N/A Shop no GF-01-02, Plot no 09, Gulberg Areena, Business
Avenue, Gulberg Expressway, Gulberg Green, Islamabad.
320 3323 North IBB,Parachinar Parachinar 0926-312150 Khasra # 1533,Mouza Totki,Parachinar,District Upper Kurran
321 3324 North IBB Lalazar Tulsa Rawalpindi 051-5134284 Property Bearing No. CB-3592, Tulsa Road, Chaklala Cantt,
Road Rawalpindi
322 3327 North Katha Chowk G.T Area 0454-711919 Katha Chowk Khushab
Khushab
323 3328 North IBB, Oghi Oghi UV[Hѝ_`L[ Khata No. 1521/2133,Khasra No. 2364/2229/196 Main
Bazar oghi Tehsil Oghi District Mansehra
324 3336 North I-9 Markaz Islamabad 051-4261171 Shop No 3/10, 4/11,5/12. plot No 3L, Java towers I-9
Markaz Islamabad
325 3338 North IBB, Hangu Hangu 0318-3193338 Khasra No. 6617,Main Bazar, Hangu
326 3341 North G-8 Markaz Islamabad 051-2340488 Shop # 3,4,5 Plot # D-12 G-8 Markaz Islamabad
327 3346 North IBB Danyore Danyore 05811-459947 Khasra No 473, Khewat no 1177, Main Bazar Danyore
328 3347 North IBB Rawalakot Rawalakot 05824-442386 Faysal Bank Limited Plot no D-22 Usman Plaza Dar Public
housing Scheme Bank road Rawalakot
329 3348 North IBB Bagh Bagh AJK N/A Khewat no 437, Khasra no 2372/1693, Chowk Shuhuda,
GYARI Sector, Bagh, AJK
330 3350 North IBB Main Old Airport Rawalpindi 051-5977283 Khasara No.5273/3913 & 5275/3914, Khewat No.476-477,
Khatooni No.632-633, Mouza Gangal, Old Airport Road,
Rawalpindi.
331 3351 North IBB, Charsdda Road Peshawar 0318 3183351 Khasra# 78,Din Bahar Colony, Main Charsadda Road
Branch Peshawar Peshawar
332 3353 North Ibb Bhera G.T Area N/A Bhalwal Road Opposite sher Shah Masjid Bhera District
Sargodha
 S. Branch Region Branch Name City Contact Branch Address
No. Code
333 3355 North IBB, Topi Topi UV[Hѝ_`L[ Khata No.530,Khasra No.433,Mouza Topi Shumail, Main Topi
Swabi Road, Near New Bus Stand, Tehsil Topi, District Swabi
334 3358 North IBB Kotli Kotli A.K 05826-448892 4ROHUWSHaH/HÄa(ZSHT9VHKRV[SP(2
335 3361 North IBB Saidpur Road Rawalpindi 051-4942117 1018-D, Saidpur Road, Sattlite Town, Rawalpindi
336 3366 North IBB Bajaur Bajaur N/A Ground Floor, Main Bazar, P.O Khar, Distt Bajaur
337 3368 North IBB Gahkuch Ghizer Gilgit N/A Baig Plaza Market, Situated at Mouza Gahkuch Paen, Distt
Ghizer.
338 3370 North IBB Qaidabad G.T Area 045-4880581 Sargodha Mainwali Road Qaidabad
339 3377 North Murree Branch Islamabad 051-3413390 proprerty # 59 D-II 178 near GPO Chowk koldana Road
Tehsil Murree District Rawalpindi
340 3381 North IBB Kabal Swat Swat N/A Khata no 901, Khatooni no 1176, Khasra no 2258, Mouza
Kabal, Distt Swat
341 3391 North Kuthiala Sheikhan G.T Area NA Phalia Road Kuthiala Sheikhan tehsil & District Mandi Bahau
din
342 3392 North IBB Gorikote Astore Gilgit N/A Khewat no 331/544, Khasra No 3419/1445, Mouza
Choungra, Tehsil & distt Astore
343 3394 North IBB Bahria Town Rawalpindi N/A Plot no 22-Sector, Abu Bakar Avenue, Phase 8, Safari Valley,
Phase VIII Bahria Town, Rawalpindi.
344 3408 North RAWAT BRANCH Rawat isb 051-3757652 6ѝJL5V9PHa/\ZZHPU:OHO7SHaH4HPU.[9VHK9H^H[
ISLAMABAD
345 3409 North Kharian Kharian 0537-536064 Rizwan plaza GT road Kharian
346 3411 North University Road Peshawar 091-5711402 4652-4670, Omer Plaza, Jahangirabad, University Road,
Peshawar
347 3412 North IBB Rawalpindi Gunj Rawalpindi 051-5778542 Gunj Mandi, Raja Bazar, Rawalpindi
Mandi



S. Branch Region Branch Name City Contact Branch Address
No. Code
348 3413 North IBB Kalma Chowk Rawalpindi 051-5683057 Khasra no 132, Khatooni no 35, Muaza Jahawarey,
Kamalabad Kalma Chowk Rawalpindi
349 3415 North Khyber Bazar Peshawar 091-2219861- 417-D, Outside Bajori Gte, Shoba Chowk, Khyber Bazar,
2210926 Peshawar
350 3419 North Abbottabad Abbottabad 0992-385922 841 Farooqabad Main Mansehra Road, Abbotabad
351 3420 North IBB PWD Rawalpindi 051-5706450-1 PWD Society Branch, Ground Floor, Atta Arcade,
Commercial Area, National Police Foundation, Main
Boulevard, PWD, Rawalpindi
352 3501 North IBB DHA-1 Rawalpindi 051-5138406 Ground Floor, New Commercial Plaza, Sector E, Phase 1,
DHA Rawalpindi.
353 3538 North IBB Manglawar Swat Manglawar UV[Hѝ_`L[ Manglwar Pull, Malam Jabba Road, Manglwar, Distict Swat
KPK
354 3528 IBB Cantt Bazar, Abbottabad N/A Al Fayyaz Shopping Center, Jinnah Road, Abbottabad
Abbottabad
355 3545 IBB Japan Road, Islamabad N/A
Sihala
356 3004 South IBB Zarghoon Quetta 081-2443177/ 081- Near Bukhari Petroleum, New Zarghoon Road, Quetta
2443265
357 3018 South IBB Quetta Qandhari Quetta 081 2837890, 1-25/14-15, Qandhari Bazaar, Quetta
2843005, 2820916,
2837320
358 3097 South IBB Shahbaz Town Quetta 081-2820334 - 36 Plot No. 15-C, Shahbaz Town, Phase II, Quetta Cantt.
359 3107 South IBB Chaman Chaman 082-6612326 Khatooni No. 685, Khasra No. 1283, 1284 & 1285 Main
Tranch Road, Chaman
360 3121 South IBB Khuzdar Khuzdar 0848-412934-35 Khasra No.2142,2143,2144 & 2145,Intaqal No.2053 situated
on Rabia Khuzdari Road, Khuzdar, Baluchistan
 S. Branch Region Branch Name City Contact Branch Address
No. Code
361 3123 South IBB Hazar Ganji Quetta 081-2472927 Shop # 8 & 9, Plot # 8-B & 9-B, New Truck Stand,
Commercial Complex , Hazar Ganji, Quetta
362 3134 South IBB Zhob Zhob 0822-412406-07 Property Bearing No.B/59, Market Road, Zhob, Baluchistan
363 3135 South IBB Gwadar Gwadar 086-4210448-49 Property bearing Khasra No.427, Khewat No.191, Khatooni
No.191, situated on Airport Road, Gawadar, Baluchistan
364 3144 South IBB Quetta Cantt Quetta 0316-1180912-3 12 Jinnah Shopping Complex Jinnah Road Quetta Cantt.
365 3217 South IBB Panjgur Panjgur 0855-641316-7 Iqbal Hassan Dost Market, Main Bazar, Chitkan, Distt.
Panjgur.
366 3248 South IBB Huramzai Huramzai 0826-429002 0826- Khewat No. 18, Khatooni No. 19, Khasra No. 9, Qitat,
429003 situated at Mohal & Mouza Huramzai, Tappa Galgzai, Tehsil
Huramzai, District Pishin.
367 3270 South IBB Turbat Turbat 0852-411074 Khewat # 32, Khatooni # 32, Al Salam Market, Main Road
Turbat
368 3304 South IBB Loralai Loralai 082-4410015-6 Shop # 381, 417 A, Main Bazar, Tehsil Road, Loralai
369 3356 South IBB Dera Murad Dera Murad 083-8710239 Abro Chowk, National Highway, Dera Murad Jamali
Jamali Jamali
370 3390 South IBB SIBI Sibi 0331-8028032 Serial No old 83, Circle/Ward no 1. Block no 4, Building no
83, Situated at Jinnah Road, Main Bazar Sibi
371 3331 South IBB Toughi Road Quetta 0333-3001617 Khasra No 15 & 16, situated at Ward No 38, Tappa Urban
Quetta No 03, Tehsil City & District Quetta
372 3319 South IBB Pasni Pasni 0333-2445995 Khewat No 126, Khatooni No 126, Khasra No 254 & 255,
Situated at Mouza/Ward Ormari, Tehsil Pasni District Gwadar
373 3329 South IBB Muslim Bagh Muslim Bagh 0300-3705764 Mohalla Parkanda Kareez, Mouza Muslim Bagh, Tappa
Saddar, Tehsil Muslim Bagh, District Killa Saifullah
374 3315 South IBB London Street, Quetta 0342-8099296 Bearing no 807, Khasra no 229, Situated at Mohal & Mouza
Quetta Ward No 21, Tappa Urban, Liaquat Bazar Quetta



S. Branch Region Branch Name City Contact Branch Address
No. Code
375 3393 South IBB Chaghi Chaghi 0344-8366323 Chaghi Bazar, Tehsil Road, Masjid-e-Tooba Chowk, Chaghi
District Chaghi
376 3472 South IBB Fatima Jinnah Quetta 081-2837234- Yousaf Centre Khasra No. 485 Mutation No. 602, Fatima
Road 2824973-2836943- Jinnah Road, Quetta.
2824807
377 3489 South IBB Korangi Industrial Karachi 021-35114402-3 Plot No. 51/9, Sector 15, Main Korangi Road, Karachi
Area
378 3031 South IBB Khy e Shahbaz Karachi 021-35342366 & 021- 43-C KHY-E-SHAHBAZ PHASE VI DHA KARACHI
35342364
379 3060 South IBB DHA Phase 2 Karachi 021-35319591-95- .YV\UKÅVVYWSV[
*Z[*VTT:[YLL[+OHWO00L_[2/0
Ext 96-97
380 3080 South IBB DHA Phase I Karachi 021-35311295 Plot No.103/C, Commercial Area ‘B’, Phase-I, DHA, Karachi
381 3189 South IBB Clifton Block 9 Karachi 35155243-45 Showroom no 1, Building no D-39, Ground Floor, Main
Chaudhry Khaliq uz zaman Road Block-9 Clifton Karachi
382 3400 South IBB Korangi Road, Karachi 021-35311444 SPEEDY TOWERS 129/I & II MAIN KORANGI ROAD PHASE
DHA I I DHA KARACHI
383 3486 South IBB Korangi No.2 Karachi 021-35071758-59 Q-14, Ground Floor, Sector 33-A, ST-1200/14, Korangi No.
2, Karachi
384 3487 South IBB Mehmoodabad Karachi 021-3437647 Plot No. SA-85, Block 7, Karachi Administration Employees
Cooperative Housing Society (KAECHS), Karachi
385 3506 South IBB Phase IV DHA (II) Karachi N/A Plot No. 22-C, 07th Commercial Lane Phase IV, DHA,
Karachi
386 3560 South IBB Defence Karachi 021-35341761- 22/C, Lane-2, Shahbaz Commercial, Phase VI, DHA, Karachi
35856091-35854038-
35854035
387 3190 South IBB Seher Karachi 0310-2840190-92 Shop & Hall No. 02, Plot no 34-C, Commercial Avenue,
Commercial Seher Lane 4, Phase VII, DHA, Karachi
 S. Branch Region Branch Name City Contact Branch Address
No. Code
388 3292 South IBB Phase IV DHA Karachi 021-35802423 14-C, Sunset Commercial Street No. 2, Phase IV, DHA,
Karachi
389 3359 South IBB DHA Phase VII Karachi 0333-2222464 7SV[
*2OH`HIHULAHќHY:OHOLLK+/(7OHZL=00
(extension) Karachi
390 3471 South IBB Bukhari Karachi 021-35149595-97 Ground, Basement And First Floor, 19-C Bukhari Commercial
Commercial Lane No 5, Phase VI, DHA, Karachi
391 3555 South IBB Abdullah Haroon Karachi 021 -111-11-22-33 16-Abdullah Haroon Road, Karachi
Road
392 3556 South IBB Zamzama Karachi 021-35875303- 13-C, 7Th Zamzama, Commercial Lane , Clifton, Karachi
35875323-35822781
393 3476 South IBB Larkana Larkana 074-4056054 City Survey No. 2016/ 4-A Ward B, Muhalla Ghareeb
Muqam, Larkana
394 3478 South IBB Ghotki Ghotki 0723-600801-4 Ground Floor, City Survey No. 890, Ward-B, Situated At Devri
Sahab Road, Ghotki
395 3477 South IBB Shahdadkot Shahdadkot 074-4014227-28 Plot City Survey No. 520 Ward B, Situated At Shaikh Mohala,
Shahdadkot
396 3479 South IBB Kandhkot Kandhkot 072-2572705-9 Plot No. 130, Main Bazar Shah Abdul Latif Road, Near Police
Station, Kandhkot
397 3042 South IBB Qasim Chowk, Hyderabad 022-2730074-77 Shop No. F-1 & F-2, Fortune Arcade, Survey No. 79, Qasim
Hyderabad Chowk, Jamshoro Road, Hyderabad
398 3052 South IBB Market Road, Hyderabad 022-2613408 CS # 2657, Ground Floor, Diamond Hotel, Market Road
Hyderabad Hyderabad
399 3083 South IBB Autobahn Road Hyderabad 022-3821385 Plot No.55, Block “BI”, Hyderabad Railway Employee Co-
operative Housing Society Ltd, near Mazar Auto Bhan Road,
Deh Giddu Bunder, Taluka Latifabad, District Hyderabad
400 3108 South IBB Gari Khata Hyderabad 022-2720523 Plot No. F/810, Ward “F”, Khokhar Mohallah, Station Road,
Gari Khata, Hyderabad



S. Branch Region Branch Name City Contact Branch Address
No. Code
401 3170 South IBB Dadu Dadu 0254-710716 Plot Bearing C.S. No. 615/2, Ward-B, Shahani Mohallah,
Main College Road, Dadu.
402 3171 South IBB Shahdadpur Shahdadpur 0235-842712 Plot C.S. No. 558, Ward-A, Station Road, Shahdadpur,
District Sanghar
403 3172 South IBB Cloth Market, Hyderabad 022-2112323 Plot No.122(Commercial) sheet No.92, C.S.No 914, Ward-G,
Hyderabad Doman Wah road, near cloth market, Hyderabad
404 3187 South IBB Jacobabad Jacobabad 0722-651194-95 Shop No.1 & 2, property bearing C.S.
No.235/22,235/23,235/24,235/27, all in Ward No.06(C) 670
situated in Ward No.06(Lar Wah) Town, Jacobabad
405 3213 South IBB Khairpur Mir's Khairpur Mir's 0243-714078-79 GROUND FLOOR, C.S. 172-174, MUHALLA ALI MURAD
NEW GOTH, KHAIRPUR MIR’S TALUKA/DISTT. KHAIRPUR
MIR’S.
406 3245 South IBB Tando Adam Tando Adam 0317-2701900, 0317- Ground Floor, Park View Apartment, C.S 947/16, Ward
2701901 D, Opposite Gulshan-e-Siddique Park, Iqbal Road, Tando
Adam, Distt. Sanghar
407 3249 South IBB Sanghar Sanghar 023-5541961 023- .YV\UKÅVVY*:5V^HYK(/V\ZPUN:VJPL[`
5541962 Nawabshah road, Sanghar.
408 3263 South IBB Mirpur Khas Mirpurkhas 0233- 876475 City Survey No. 715, 716 And 718, Ward A, Umerkot Road,
Taluka And District, Mirpurkhas
409 3272 South IBB Qasimabad Hyderabad 022-2652331, 022- Plot No. B-1, R.S.258/2, Bilal Villas Housing Scheme, Deh
2103434 Sari, Taluka Qasimabad
410 3284 South IBB Latifabad Hyderabad 022-3820526-7 C - 489, Unit No 8,Latifabad, Hyderabad
411 3295 South IBB Nawabshah Nawabshah 0244-330895-97 CS No. 555,Ward B, Main Mohni Bazar, Nawabshah
412 3382 South IBB Matiari Matiari 022-2760190-2 Survey no. 145, Main Bus Stand Road, Taluka & District
Matiari
413 3305 South IBB Hala Naka, Hyderabad 022-2030925-6 Survey no 161-1 (01-21), 161-2 (01-21), 162 (02-18), 483-1
Hyderabad (01-32), 483-2 (01-12) and 484 (02-04) situated in Deh &
Tappo Gujjo, Taluka city district Hyderabad
 S. Branch Region Branch Name City Contact Branch Address
No. Code
414 3367 South IBB Daharki Daharki 072-3641462-3 Survey no 446 situated in Deh Daharki, tappo Daharki, Taluka
Daharki, District Ghotki
415 3301 South IBB Bundar Road, Sukkur 0345-2020109 B-1623, Bundar Road, Sukkur
Sukkur
416 3373 South IBB Deh Ganjo Hyderabad 0301-3510509 Plot No 247, 248 situated at Daman-e-Kohsar Housing
Takkar, Kohsar Scheme, bearing Un-assessed Survey No I, Gano Takar,
Taluka Latifabad District Hyderabad
417 3379 South IBB Tando Allahyar Tando 0333-2176244 Shop City Survey No 03, Situated in Hyderabad Mirpurkhas
Allahyar Road "C' Ward Tando Allahyar District Tando Allahyar
418 3343 South IBB Khipro Khipro 0333-2969355 Plot # 49, Opposite Shell Petrol Pump, Mirpurkhas Road,
Khipro District Sanghar
419 3365 South IBB Tando Tando 0346-3714867 Plot No 08. C.S No. B/1876/08, Block Jinnah, Madina City
Muhammad Khan Muhammad Housing Scheme, Ward B, Sujawal Road, Tando Muhammad
Khan Khan District Tando Muhammad Khan
420 3480 South IBB Saddar, Hyderabad 022-2781078-022- Plot No. 339, Main Bohra Bazar Saddar, Hyderabad
Hyderabad 2728356
421 3532 South IBB Mehar Mehar N/A Plot No. 151, Deh Kinaro Kakool, Taluka Mehar, District Dadu
422 3542 South IBB Matli Matli N/A Plot No. 4, Situated at Deh Matli, Tappa & Taluka Matli,
District Badin
423 3543 South IBB Moro Moro N/A Sikni Commercial Plot constructed over a Shop, situated at
Deh Moro Tappa & Taluka Moro, Ditrict Noshero Feroz
424 3546 South IBB Jamshoro Jamshoro N/A Plot No. A1-41, A1-42, A1-43, Jamshoro Education City,
Deh Morho Jabal, Tappa Morho, District Jamshoro
425 3043 South IBB Gulshan-e-Iqbal Karachi 021-34819572-76 Plot No. FL-2/4, Block-6, KDA Scheme No. 24, Gulshan-e-
Block 6 Iqbal, Karachi
426 3078 South IBB Binoria SITE Karachi 021-32586605-6 Ground Floor, Plot No. LC-2-A/29, Survey Sheet No. 35P/1-
35L/13, Situated at Sindh Industrial Trading Estate Limited,
Karachi



S. Branch Region Branch Name City Contact Branch Address
No. Code
427 3098 South IBB Model Colony Karachi 021-34491623-24 .YV\UKÅVVY7SV[5V :OLL[5V4VKLS*VSVU`
Karachi
428 3099 South IBB Malir Cantt, Karachi 0316-1180904-5 4 Dots Welfare Shopping Complex C/O HQ 4 Air Defence
Karachi Division 31, Bostan Lines, Malir Cantonment, Karachi
429 3103 South IBB Bahria Town Karachi N/A )HOYPH;V^U7][3[K/LHK6ѝJL*\Z[VTLY:\WWVY[
Center, Super Highway, Karachi
430 3188 South IBB Gulshan-e- Karachi 03172697547-9 Plot No. SB-34, Sector-X, Sub sector IV, KDA scheme-45,
Maymar Gulshan-e-Maymar, Karachi
431 3228 South IBB Jinnah Avenue, Karachi 021-34027511- Shop No. G-07 & G-08, Ground Floor, Shanzil Golf
Malir 34027450 Residencia, Commercial Plot bearing No.02/14, situated at
Deh Mehran, Tapo Gujro, KDA Scheme No.33, District Malir,
Karachi.
432 3243 South IBB Gulistan-e-Johar, Karachi 021-34176751 021- Shop No. 8 & 9, Al-Fiza Tower, Block-14, Gulistan-e-Jauhar,
Block-14 34176752 Karachi.
433 3254 South IBB Safoora Goth Karachi 021-34023795- Shop No. 1,2,3,4, Plot SB-9, Block VII, Gulistan-e-Jauhar,
34023791-34023793 KDA Scheme No. 36, Karachi
434 3255 South IBB Gulshan Karachi 021-3481 5319- Shop No. 1-4, Ground Floor, Sana Arcade, Plot No., ZC-6,
Chowrangi 34833720-34833718 Block No. 7, K.D.A Scheme 24, Karachi
435 3299 South IBB Bait ul Mukarram Karachi 0333-3679290 Shop No 7,8,9,10,17,18,19 Saleem Plaza FL-1 (Block C)
Block 16 Gulshan e Iqbal Karachi
436 3375 South IBB Askari V Karachi 021-34901592-3 Commercial Center, Sec - E, Askari V Karachi
437 3407 South IBB Gulistan-e- Karachi 021-34026856- :OVW5V  9\Ä3HRL+YP]L)SVJR2+(:JOLTL
Jauhar 34030556-7 No. 36, Karachi
438 3481 South IBB Shaheed-e-Millat Karachi 021-34388104-105- Iqbal Arcade, Plot No. 6,3/7, D.M.C Society, Karachi
106
439 3482 South IBB MACHS Karachi 021-34390511- Plot No. 2, F Commercial ,M.A.C.H.S, Karachi
34390516
 S. Branch Region Branch Name City Contact Branch Address
No. Code
440 3483 South IBB Tipu Sultan Road Karachi 021-34301181-3 Plot No. 110, survey sheet No.35-P/1, Zonal
CommercialArea, Banglore Coop: Housing Society Ltd,
Karachi
441 3511 South IBB New Town Karachi N/A Shop No. 4, Survey No. 27/2, Sheet J.M-2, Cosmopolitan
Binoria Cooperative Housing Society, Jamshed Quarters, Karachi
442 3516 South IBB Continental Karachi N/A Commercial Plot No. ST-1, Block-16, KDA Scheme No. 36,
Bakery Gulistan-e- Gulistan-e-Johar, Karachi
Johar
443 3496 South IBB New Challi Karachi 021-32214903-04 Abid Chamber, Plot 3 SR. 6/9, Shahra-e-Liaqat, Karachi
444 3495 South IBB Timber Market Karachi 021-32734508- Plot No. 6/2 Old Haji Camp, Siddique Wahab Road Lee
32734490 Quarters, Karachi
445 3491 South IBB Jodia Bazar II Karachi 021-32522225-9 NP 12/74, Mohammad Shah Street, Napier Quarters, Jodia
Bazar Karachi
446 3492 South IBB Denso Hall Karachi 021-32752306-9 Plot No. 19, Survey Sheet No. WO-07, Wadhomal Oddharam
Quarters, M.A Jinnah Road, Saddar Town, Karachi
447 3010 South IBB Jodia Bazar Karachi 021-32463265-67 PLOT NO M.R.3/18-II-B-143, MARKET QUARTER BOLTON
MARKET KARACHI
448 3068 South IBB Shershah Karachi 021-32580178 D-283/21 and D-283/22 SITE shershah Karachi
449 3086 South IBB West Wharf Karachi 021-32313308-9 Ground Floor, Plot No. 21, Warehouse Area, West Wharf,
Karachi
450 3096 South IBB Truck Stand Karachi 021-32353525-6 Ground Floor, Plot No. 195-C/1, Category ‘A’, New Truck
Stand, Hawksbay Road, Keamari Town, Karachi
451 3115 South IBB Moin Steel Karachi 021-32375643-46 Shop No.1, Ground Floor, Survery No. 5, Survey Sheet No.
Market R.C.I, Ranchore Quarters, Karachi
452 3131 South IBB Zaibunnisa Karachi 021-35140214-15 Shop no. 02 Survey no. 06, Sheet no. SB-7, Main Zaibunnisa
Street street Saddar Bazar Quarters, Karachi.



S. Branch Region Branch Name City Contact Branch Address
No. Code
453 3151 South IBB Plaza Quarter Karachi 021-32760588-89 Survey No. 37/20/1&2, Survey Sheet PR No. 1, Sheet No.
E8, Green Street, Preedy Quarters, Karachi
454 3215 South IBB Stock Exchange Karachi 021-32460257 6ѝJL5V Z[ÅVVYULHY*LU[YHS+LWVZP[VY`
Company & Salim Karmani Securities, New Stock Exchange
Building, Karachi.
455 3314 South IBB Lee Market Karachi 021-35175434-5 Shop 4 & 5, Godown 4 & 5, Ababil Mansion, plot bearing
survey no. 23, sheet no LEA-3, Municipal survey no 16,
Sheet K-4A, LEA Quarters, Karachi
456 3330 South IBB Ghani Chowrangi Karachi 021-32553001-2 Showroom no 16 & 17, Plot No E-38/A, SITE Survey, Sheet
no 28, Survey Sheet no 35P/1-35L/13, Ghani Chowrangi,
SITE Avenue Karachi
457 3339 South IBB Light House Karachi 021-32373561-2 Shop No. 15, Jahangir Mansion Plot # 57, Sheet # W.O.6,
Thatai Compound Street, M.A.Jinnah Road Karachi.
458 3405 South IBB Burns Road Karachi 021-32211077-23-43 Shop No. 4 & 5, Ground Floor, Lokhat Mansion, Survey No.
2, Artillary Maidan Quarters, Burns Road, Karachi
459 3406 South IBB Metroville Karachi 021-36661300- ST-15, Block 3, Metroville 1, SITE area Karachi
36662034
460 3484 South IBB APWA Complex Karachi 021-32294779-80 Shop No. SA-5 Ground Floor Apwa Complex, Plot No. 67-A
Garden C, Garden Road, Karachi
461 3485 South IBB Electronic Market Karachi 021-32751585-86 Shop No. 3, Hashmi Electronics Centre, Abdullah Haroon
Road, Saddar, Karachi
462 3488 South IBB I. I. Chundrigar Karachi 021-32638011-13 11/13, Trade Centre, I.I Chundrigarh Road, Karachi
Road I
463 3490 South IBB Pak Colony Karachi 021-32556695-96-97 Plot No. 250, 251 & 252 Modern Colony, Manghopir Road,
Karachi
464 3507 South IBB Garden West Karachi N/A Shop No. 3 & 5, Corner Point Building, Plot No 280, Garden
West Quarters, Karachi
 S. Branch Region Branch Name City Contact Branch Address
No. Code
465 3508 South IBB Regal Chowk Karachi N/A Shop No. 09, 09-A & 09-B, Frere Court, Artillery maidan
Saddar Quarters, Karachi
466 3509 South IBB Jackson Market Karachi N/A Plot No. 124, Keamari Township, Karachi
Kemari
467 3001 South IBB Sharfabad Karachi 021-34860997-8 Shop No. 08,09, Al Haram Tower 1, Jamal uddin Afghani
Road, BMCHS, Sharfabad, Karachi
468 3026 South IBB Dhoraji Karachi 021-34860853-55 SHOP# g-1 TO g-4 Talha Arcade Plot# 35/187 Block 7/8
C.P Berar Co Society karachi
469 3046 South IBB Cattle Colony Karachi 021-35080121 PLOT 3- A COMMERCIAL AREA LANDHI MALIR KHI
470 3050 South IBB Rashid Minhas Karachi 021-34832874 Plot # 16, Al Musavvir Crown, Block 10-A, KDA Sch # 24,
Road Gulshan-e-Iqbal, Karachi
471 3063 South IBB Gulbahar Karachi 021-36729805-808 plot no 476-478 ghousia colony golimar khi
472 3064 South IBB Shah Faisal Karachi 021-34686210-11 Plot no B-9 Main electOrnic market shah faisal colony no 1,
Karachi
473 3066 South IBB Ayesha Manzil Karachi 021-36360874-75 Shop No 1 & 2, Ground Floor, Komal Classic, plot no c 10,
block no 4, Federal B area, Near Ayesha Manzil ,Karachi,
Pakistan
474 3087 South IBB Landhi no. 6 Karachi 021-35030613-6 Quarter No. 32/9, Sector/Area No.5-D, Landhi Township,
Karachi
475 3136 South IBB Chandni Chowk Karachi 021-34890354-5 Plot No. 02, Plot No. ST-12/1-A, Chandni Chowk,
Scheme-7, Karachi
476 3137 South IBB Alamgir Road Karachi 021-36825612-17 Plot No. 7-A/271, Block-3, Delhi Mercantile Muslim Co-
Karachi operative Housing Society, Karachi
477 3207 South IBB Soldier Bazar Karachi 0317-2701885, 0317- :OVWUV .YV\UKÅVVY/HZUHPU/LPNO[Z*VTTLYJPHS
2701886 Plot Survey no 14, Sol B-2, Soldier Bazar Quarters, Karachi



S. Branch Region Branch Name City Contact Branch Address
No. Code
478 3222 South IBB Citi Tower, Karachi 021-34320132, 021- Showroom No.3, Ground Floor, Citi Towers, Commercial
Nursery 34320131 Plot No. 33-A, Survey Sheet No.35-P/1, Block 6, PECHS,
Karachi.
479 3223 South IBB Gulshan-e- Karachi 021-34716250, 021- Plot No. C-12, Sub-sector 8-C/I, Gulshan-e-Hadeed Housing
Hadeed 34716250 Project, Phase I, Steel Town, Bin Qasim, Karachi.
480 3404 South IBB Tariq Road Karachi 021-35143538-39 Shop No. 1 & 2, Plot 9-C, Block 2, Main Tariq Road,
P.E.CH.S, Karachi
481 3505 South IBB Allama Iqbal Karachi N/A Plot # 145/A, Tai Roshan Residency, Block-2, Main Allama
Road Iqbal Road, PECHS, Karachi
482 3518 South IBB SMCHS Karachi N/A Showroom No. 1, Plot No. 120, Survey No. 77, Survey Sheet
Strachen Quarter, Block-A SMCHS, Karachi
483 3473 South IBB Hyderi - North Karachi 021-36648751 Show Room No. 01, Euro Continental tower, Plot No D-10,
Nazimabad Block-B, KDA Scheme no. 2, North Nazimabad, Karachi.
484 3474 South IBB Federal B Area Karachi 021-36800694- C-25, Block 17, Federal B. Area, Karachi
36800695
485 3007 South IBB Nazimabad Karachi 021-36613053-55 Ground Floor, Commercial Hall No.2, Arshad Plaza, Plot No.
IV-D, 15/1, Nazimabad, Karachi
486 3059 South IBB Nagan Karachi 021-36940461 Plot No. R-410, Sector No. 11-C/1, North Karachi Township,
Chowrangi North Karachi, Karachi
487 3079 South IBB Sohrab Goth Karachi 021-36829994-95 Shop No.05 & 06, Ground Floor, Plot No.1-B/3, Sub Sector
1-B/3, Sector 1-A, K.D.A. Scheme No.33, Karachi
488 3081 South IBB Gulberg Karachi 021-36341938 Shop No.05 & 06, Ground Floor, Plot No. BS-1, Block-13,
Federal “B” Area, KDA Scheme No. 16, Karachi
489 3146 South IBB Hub Chowki Hub 0853-310104-05 Plot bearing mutation No.1161, Khasra No.857/2 , Khatooni
No.988 , Mouza pathra ,Tehsil Hub , District Lasbella
490 3186 South IBB Orangi Town Karachi 021-36660185-86 Shop No 30 Commercial Area Sector No. 6-E, Orangi
Township, Karachi
 S. Branch Region Branch Name City Contact Branch Address
No. Code
491 3208 South IBB Baldia Town Karachi 021-32378512, 021- .YV\UKÅVVY7SV[5V(6SK5V(:LJ[VY
32378511 Saeedabad, Baldia, Karachi.
492 3276 South IBB Nazimabad Karachi 021-36707420 Plot No. 16, Row No. 1, Sub Block A, Block III (III-A,1 / 16),
Nazimabad, Karachi
493 3374 South IBB North Karachi 0333-3151498 Showroom # 03 Sarah Enclave Plot # B-116, Block-H North
Nazimabad Block H Nazimabad Karachi
494 3399 South IBB North Karachi Karachi 021-36957155- Plot No. SA-2, St 1/1, Sector 12-B, North Karachi Industrial
Industrial Area 36954054-36356475 Area, Karachi
495 3401 South IBB Power House UP Karachi 021-36961034-36 Plot No. R-1, Sector 5C-4, North Karachi, Powerhouse
More Chowrangi, Karachi
496 3402 South 0)))\ќLYAVUL Karachi 021-36950081-87 7SV[5V9:LJ[VY()\ќLYAVUL5VY[O2HYHJOP
Karachi
497 3403 South IBB Gulzar-e-Hijri Karachi 021-34652159 Plot No. A-747/C, Block 13-A, KDA Scheme 33, Pakistan
7VZ[6ѝJL,TWSV`LLZ*VVWLYH[P]L/V\ZPUN:VJPL[`.\SaHY
e-Hijri Karachi
498 3418 South IBB SITE Karachi 021-32585918-20 Plot No. B-17, State Avenue, SITE Karachi
499 3475 South IBB F B Area II Karachi 021-36340242-5 Plot No. St-4/A-1, Block-20, Scheme-16, Federal 'B' Area,
Adjacent Bank Al Habib, Karachi
500 3503 South IBB Abul Hasan Karachi N/A Plot No. ZC-4, Block 4-A, Improvement Scheme No. 4,
Isphani Road Karachi



Branch Network - Conventional
S. Branch Region Branch Name City Contact Branch Address
No. Code
1 160 Central I Thokar Niaz Baig- Lahore 92 42 35457491 Jamal Market, Ali Town, Opp.Lahore University,Thokar Niaz
Branch Baig, Raiwand Road
2 132 Central I Circular Road Lahore 92 42 37673001-6 Babar Center, 51, Circular Road, Lahore
-Branch
3 178 Central I Shadman-Branch Lahore 92 42 35408506 11-A, Shadman 1, Jail Road, Lahore
4 282 Central I Tufail Road Lahore 92 42 36604909-14 .HYYPZVU6ѝJLYZ4LZZ;\MHPS9VHK3HOVYL*HU[[
5 331 Central I Upper Mall Branch Lahore 042-111-11-22-33 - 310-Upper Mall, Shahrah-e-Quaid-E-Azam, Lahore
35751001-6
6 401 Central I Egerton Rd-Branch Lahore 042- Property No SE-27-R-3, 7 Egerton road Lahore
7 467 Central I Badami Bagh- Lahore 92 42 37708160-4 343-Circular Road, Badami Bagh, Lahore
Branch
8 137 Central I Shalimar Garden- Lahore 92 42 36844714-18 Bilal Market, Chowk Shalimar Bagh, G.T.Road,
Branch Baghbanpura, Lahore
9 180 Central I Urdu Bazar-Branch Lahore 92 42 37314617-18 S-38, R-205-A, Cattle Street, Circular Road, Urdu Bazar,
Lahore
10 205 Central I Mughalpura-Branch Lahore 92 42 36524863-4 3/15 Jahangir Road, Lal Pul, Near AFC, Mughalpura, Lahore
11 148 Central I Main Boulevard Lahore 92 42 35787839 & 40 69-B, Main Boulevard, Gulberg-III Lahore.
Gulberg Branch & 50
12 158 Central I Faisal Town I Branch Lahore 92 42 35201991-92 10-C, Main Boulevard, Faisal Town, Lahore
 S. Branch Region Branch Name City Contact Branch Address
No. Code
13 182 Central I Johar Town Branch Lahore 92 42 35300897- 435-G-I, Johar Town, Lahore.
35315735-36
14 256 Central I EME Society Branch Lahore 92 42 37511081-4 111-D, Commercial Area, EME Society, DHA Multan Road,
Lahore
15 461 Central I PIA Society Branch Lahore 92 42 35227087-9 Building/Plot 402, Block No. E, PIA Housing Society Road ,
Near BFC, Lahore.
16 464 Central I New Garden Town Lahore 92 42 35861111 & Awami Complex, Usman Block No.2, New Garden Town,
Branch 35868010 Lahore.

17 125 Central I D.H.A H-Block- Lahore 92 42 35897712-17 136/1, Block-H, Commercial Area, Phase-I, DHA, Lahore
Branch Cantt
18 150 Central I Model Town Branch Lahore 92 42 35884705-07 13-C Faysal Bank ,Bank Square Model Town ,lahore
19 187 Central I Liberty Branch Lahore 92 42 35752108-9 37-E, III Saeed Alam Tower, Liberty Market, Gulberg III,
Lahore
20 417 Central I Phase V DHA Lahore 92 42 37182356-58 Plot No. 10, Commercial Area, Sector C-C-A, Phase-V, DHA,
Lahore
21 457 Central I Gulberg Industrial Lahore 92 42 35717142- 25-B-2,Gulberg III,Lahore
Area Branch 35717145
22 122 Central I Sialkot Main Sialkot 052-4292503 Plot No.B1-16S-98B, 17-Paris Road, Opp Cc & I, Sialkot
23 238 Central I Daska Daska 052-6614623,4 Plot No.3,4 & 5, Muslim Market , Gujranwala, Daska
24 261 Central I Cantt Sialkot Sialkot 052-4261710 100A aziz sheed road sialkot cantt



S. Branch Region Branch Name City Contact Branch Address
No. Code
25 128 Central I Gujranwala Gujranwala 055-3730302-3 GT Road, Main Branch, Zia Plaza, Gujranwala.
26 146 Central I Gujrat Gujrat 0533-536781 Nobel Furniture Plaza, G.T.Road, Gujrat.
27 111 Central II Civil Line, Main- Faisalabad 041-2644481-85 Bilal Road, Civil Lines Faisalabad
Faisalabad
28 121 Central II Bosan Road Multan 061-6214905-10 (6ѝJLYZ*VSVU`)VZHU9VHK4\S[HU
29 149 Central II Bahawalpur Bahawalpur 062-2730691-94 2 - Rehman Society, Noor Mahal Road, Bahawalpur.
30 154 Central II Vehari Vehari 067-3366123 47-A, Karkhana Bazar, Vehari.
31 155 Central II Okara Okara 044-2551772-3 M.A. Jinnah Road, Okara.
32 157 Central II Rahim Yar Khan Rahim Yar 068-5889411 27- Town Hall Opp. City Park, Rahim Yar Khan.
Khan
33 176 Central II GM Abad, Faisalabad Faisalabad 041-2691262, 041- 39-B, Usman Plaza, Sadar Bazar GM Abad,Faisalabad
2691375
34 177 Central II Satyana Road, Faisalabad 041-8730405, 041- Plot No 721, DGM Block, Batala Colony, Satyana Road,
Faisalabad 8730443 Faisalabad
35 200 Central II Burewala Burewala 067-3773011-13 5 C, Multan Road, Burewala, District Vehari
 S. Branch Region Branch Name City Contact Branch Address
No. Code
36 201 Central II Sadiqabad Sadiqabad 068-5702440 Property Khata No.235, Khatoni No.235, situated at Main
Water Supply Road, Mouza Mahal Mandi, Sadiqabad.
37 202 Central II Sahiwal Sahiwal 040-4224061-64 Sarwar Shaheed Road, Sahiwal.
38 203 Central II Gulshan Market Multan 061-6784277-78 11 Y-block Gulshan Market, New Multan Multan
39 224 Central II Madina Town, Faisalabad 041-8723365, 041- Madina Town Branch FaisalAbad
Faisalabad 8723317
40 225 Central II Chichawatni Chichawatni 040-5482305-6 G.T Road Chichawatni
41 232 Central II Arifwala Arifwala 0457-835425-26 173-D Thana Bazar Arifwala.
42 249 Central II Rabwah Rabwah 047-6215530-32 Plot # 09, Gol Bazar Darul Saddar Chenab Nagar Rabwah.
Chenab
Nagar
43 284 Central II Ahmed Pur East Ahmed Pur 0622-275214-15 22, Dera Nawab Road, Adjacent Civil Hospital, Ahmed Pur
East East
44 288 Central II Clock Tower, Faisalabad 041-2630971-73 Plot No. 221/A, Clock Tower, Faisalabad.
Faisalabad
45 448 Central II Dera Ghazi Khan Dera Ghazi 064-2474175-76 Block 18, Hospital Chowk, Pakistan Plaza, Dera Ghazi Khan
Khan
46 116 North Faysal Bank Limited Mirpur A.K 05827-445103 Opposite Quaid E Azam Stadium Mian Mihammad Road
Mirpur Azad Kashmir Mirpur Azad Kashmir
47 120 North Haider Road Rawalpindi 051-5701237 32, Haider Road, Rawalpindi Cantt. Rawalpindi



S. Branch Region Branch Name City Contact Branch Address
No. Code
48 135 North Satellite Town Rawalpindi 051-4424971 5Th Road, City Shopping Centre, Commercial Market,
Satellite Town - Rawalpindi
49 169 North I-10 Markaz Islamabad 051-4102153 Faysal Bank Limited, 3-G, Monawwar Plaza, C10 Markaz
I-10, Islamabad
50 184 North Westridge Rawalpindi 051-5166835 Peshawar Road Westridge, RV Arcade - Rawalpindi
51 215 North Faysal Bank Limited Mandi 0546-600371 Railway Road Mandi Bahauddin
Bahauddin
52 250 North Peshawar University Peshawar 091- Ground Floor, Western Corner, Academic Block - II,
Camp 5610841,5610943 University Of Peshawar
53 332 North F-7 II Islamabad 051-2650803 F-7 branch plot # 13 -N, F-7/2, Islamabad
54 337 North Civil Lines Rawalpindi 051-5795178 CL/ 55 - A, Civil Lines, Meo Road, Rawalpindi
55 411 North Peshawar Fakhr-e- Peshawar 091-5270872 Fakhr-e- Alam Road Branch , Peshawar Cantt
Alam
56 115 South Shahrah-e-Adalat Quetta 081-2840386-87- Shahrah-e-Adalat Road, Quetta
2840587-2842028
57 118 South Quality Height Clifton Karachi 021-35863772-74- 32-A, Ground Floor, Quality Heights, K.D.A Scheme No. 5,
75, 021-35868429, Clifton Block-8, Karachi
35868514
58 172 South Stadium Lane, Karachi 021-35349113-021- 43-C, Stadium Lane II, Khayaban-e-Mujahid D.H.A Phase V,
Khayaban-e-Mujahid 35349111 Karachi
 S. Branch Region Branch Name City Contact Branch Address
No. Code
59 173 South Khayaban-e- Karachi 021-35877909-10, Plot No. C-4-D-N, Phase V, Khayaban-e-Tanzeem, DHA,
Tanzeem 021-35824827 & 021- Karachi
35877846
60 269 South Clifton Centre Karachi 021-35830113-5 Plot No. DC-1, 16-A,16-B, Block 5 Clifton Centre,
Kehkashan, Karachi
61 131 South Shahrah-e-Faisal Karachi 021-34315634-37 Business Avenue Centre, Block No. 6, P.E.C.H.S, Karachi
62 165 South Green Belt Residency Karachi 021-35877922- Green Belt Residency, Shop No. 13-16, Plot No. Commercial
35375103 7/1, Block 2, KDA Scheme-5, Kehkashan, Clifton Karachi
63 196 South Saba Avenue Karachi 021-35245377- Shop No. 2 & 3, Ground Floor Plot No. 36-C, Badar
35245380 Commercial Street, St. No. 6, Phase V, Karachi
64 216 South DHA Phase VIII Karachi 021-35246011 43-C, Al-Murtaza Commercial Lane No. 4, DHA, Phase VIII,
Karachi
65 230 South Sukkur Sukkur 071-5617197 City Survey No. D1596 / 1-D, Race Cource Road , Sukha
Talab, Sukkur
66 110 South Karachi Main Karachi 021-111-747-747- Faysal House,St- 02,Main Shahra-e-Faisal, Karachi
32795200
67 119 South Gulshan-e-Iqbal Karachi 021-3499 4262-3 B -35, Block 13-A, Main University Road, Gulshan-e-Iqbal,
Karachi
68 210 South Gulshan Block-2 Karachi 021-3497 2202- A-287, Block-2, K.D.A Scheme -24, Gulshan e Iqbal, Karachi
34972998
69 333 South Shaheed-e-Millat II Karachi 021-111-321-321 - 72-A/Z, Block 7/8, Al- Riaz, Karachi
34382595



S. Branch Region Branch Name City Contact Branch Address
No. Code
70 335 South Gulshan-e-Iqbal II Karachi 021 -34830110- SB-25, Block 13/C, Main University Road, Gulshan e Iqbal,
34830111-34830112- Karachi
34830108-34830109
71 123 South Jodia Bazar I Karachi 021-32471440-3- G-2, Plot No. MR-6/52/1, Ismail Trade Centre, Ram Bharti
32443795-32444073 Street, Karachi
72 134 South Cloth Market Karachi 021-32439021-22 BR-2-1/1, Bander Quarters, New Neham Road Kharadar,
-32438150 Karachi
73 422 South Zainab Market - AHR Karachi 021-35652099- State Life Building No. 11, Abdullah Haroon Road, Karachi
35684525-35683301
74 424 South I.I. Chundrigar II Karachi 021-32418300-1 Nadir House, I. I. Chundrigar Road, Karachi
75 198 South Khalid Bin Waleed Road Karachi 021-34302246 & Plot No. 89-B, Block-2, P.E.C.H.S, Karachi
34302249
76 342 South North Nazimabad Karachi 021-36721600-4 Showroom No. 1, Plot No. D-1, Block-D, KDA Scheme
No.2, North Nazimabad, Karachi
 Code of Conduct
Faysal Bank’s reputation is a priceless asset that each of us is responsible for maintaining. Our reputation not only
affects whether or not someone will be our customer; it also determines whether we are proud to be associated
with this organization — how we feel about coming to work.

The Code of Conduct is designed to guide the personal business ethics of all of us. It applies to every employee of
Faysal Bank Limited and each of its subsidiaries. In addition, other persons performing services for the Company
may be subject to the Code by contract or agreement. Employees are expected to read this document promptly
upon receiving it. Employees also are expected to read and understand the Company policies that relate to
sections of this Code.

Individual business units or staff groups may issue additional policies that provide more specific guidance about
certain practices related to those particular businesses. Employees should speak with their leader for more
information about any additional policies that may pertain to employees.

In addition to the ethical guidelines included in the Code, Employees must comply with the requirements of all
applicable laws and regulations. This is mandatory for everyone and is not subject to business priorities or
individual discretion.

Adherence to the Bank’s Code of Conduct is a condition of employment. All employees are required to comply
with the Code, and no waivers from its coverage may be granted.

Faysal Bank’s Code of Conduct covers the following areas:

• Business Ethics and Compliance with Law;

• Treatment of Employees and Others;
• Relations with Regulators;
• Relations with Customers;
• Employees’ Duty of Non-Disclosure & Tipping Off;
• Confidentiality;
• FBL Employee Reporting Responsibilities;
• Insider Trading;
• Speculative Dealing;
• Conflict Of Interest;
• Personal Investment Policy;
• External Functions;
• Books and Records – Accuracy and Completeness;


 • Protection and Proper Use Of Bank’s Property;
• Gifts and Entertainment;
• Confidential Information and Trade Secrets;
• Breaches & Disciplinary Action;
• Code of Conduct for Sales Staff;
• Marketing Research Communication and Complaints;
• Media and Advertising;
• Client Acceptance and Anti Money Laundering (CAAML) - Compliance Policy;

• Insider Dealing;
• Client Confidentiality & Conflicts Of Interest;
• Whistle Blowing;
• Disciplinary Action;
• Fraud & Forgeries; and
• The Protection against Harassment of Women at the Workplace.

The Bank’s complete Code of Conduct can be accessed at https://www.faysalbank.com/en/about-us/.


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Form of Proxy
I/We____________________________________________________________________________________________of

________________________________________________________________________________________ a member

(s) of FAYSAL BANK LIMITED and holding _______________________________________________ ordinary shares,

as per Register Folio No. / Participant’s ID/CDC sub Account No.__________________________________________

hereby appoint ________________________________________________________________ Folio No. / Participant’s

ID/CDC sub Account No _________________________________________________________________________ or

failing him/her__________________________________________of__________________________________________

as my / our proxy to vote and act for me / us on my / our behalf at the Annual General Meeting of the Bank will
be held on March 29, 2021 and at any adjournment thereof.

Signed ______________________ day of ______________________, 2021

Witness:

1._________________________

2._________________________ Revenue Stamp

Rs. 5/-

Signature of Member (s)

Notes

1. The Share Transfer Books of the Bank shall remain closed from March 22, 2021 to March 29, 2021 (both days
inclusive). Transfer received at the Shares Registrar of the Bank, by the close of business on March 19, 2021 will
be treated in time for attending Annual General Meeting will be held on March 29, 2021 at Karachi.

2. A member entitled to attend and vote at the Meeting may appoint another Member as per his/her proxy to
attend and vote for him/her provided that a corporation may appoint as its proxy a person who is not a member,
but is duly authorized by the corporation. Proxies must be received at the Registered Office of the Bank not less
than 48 hours before the time of the holding of the Meeting.
3. Members are required to timely notify any change in their address to Bank’s Shares Registrar M/s. CDC Share
Registrar Services Limited, CDC House, 99-B, Block-B, S.M.C.H.S., Main Shahrah-e-Faisal, Karachi.

4. CDC Account Holders will further have to follow the under mentioned guidelines as laid down in Circular 1 dated
January 26, 2000 issued by the Securities and Exchange Commission of Pakistan.

A. For Attending the Meeting

i) In case of individuals, the account holder or sub-account holder and/or the person whose securities are in group
account and their registration detail are uploaded as per the regulations, shell authenticate his/her identity by
showing his/her original Computerized National Identity Card (CNIC) or original passport at the time of attending
the Meeting.

ii) In case of corporate entity, the Board of Directors’ resolution/power of attorney with specimen signature of the
nominee shall be produced (unless it has been provided earlier) at the time of Meeting.

B. For Appointing Proxies

i) In case of individuals, the account holder or sub-account holder and /or the person whose securities are in
group account and their registration details are uploaded as per the regulations, shell submit the proxy form as
per the above requirement.

ii) The proxy form shall be witnessed by two persons whose names, addresses and CNIC numbers shall be
mentioned on the form.

iii) Attested copies of CNIC or the passport of the beneficial owners and the proxy shall be furnished with the proxy form.

iv) The proxy shall produce his/her original CINC or original passport at the time of the Meeting.

v) In case of corporate entity, the Board of Directors’ resolution/power of attorney with specimen signature shall be
submitted (unless it has been provided earlier) along with proxy form to the Company.