Socap Brand & Portfolio Development Process For Investor and Owner
Socap Brand & Portfolio Development Process For Investor and Owner
Socap Brand & Portfolio Development Process For Investor and Owner
DEVELOPMENT PROCESS
Focused on serving the owners and investors of brands and portfolios in the resort and boutique hotel industry, SoCap elevates
hotelier's online presence to drive conversions, increase direct bookings, reputation, and their online presence to be as intentional as
their guest experience is on the property. Creating a brand image that reflects the integrity and vision of the investors, we bring their
vision to life through every customer touchpoint, collateral, and asset they are exposed to. The agency’s main focus is to be
conversion-oriented and optimize the guest's online experience from whatever channel they touch through the micro-moments
that build customer satisfaction, brand value, drive sales, and enhance customer data.
B rand Foundation
LOGO DESIGN AND WEBSITE CREATION SOCIAL MEDIA AND
BRAND GUIDELINES AND INTEGRATIONS ENGAGEMENT MAPS
P H A S E 1 P H A S E 2 P H A S E 3 P H A S E 4
M A RKET R ES EAR C H BRA ND G UI DELI NES INTENSIVE COLL ABORATION, PR AND ONLINE PUBLICIT Y CAM PA IGN S
WEB S I T E D EV ELO PM ENT S OCI A L M EDI A HYPE CROSS-PL ATFORM PRESENCE MARKETING AUTO M AT IO N
A simplified overview
PRE-BOOKING CAMPAIGN
of the typical 12 month
pre-opening program.
BRAND FEEDBACK, REACTION MEASUREMENT AND OPTIMIZATION
SOCAP AGENCY’S DYNAMIC
FRACTIONAL CMO APPROACH
I N T E G R A T E D M A R K E T I N G T H R O U G H :
By centralizing marketing efforts as the Fractional CMO for brands and portfolios, we ensure all marketing channels are
working synergistically to drive the best results for guests and owners alike. Our new Agile Revenue Framework aligns the Sales,
Marketing, and Revenue Management teams to collaborate more intimately to drive results by being more accountable and
transparent towards their department and property goals accelerating revenues and profitability.
Our model emphasizes five distinct stages on the path to achieving brand advocacy:
CAMPAIGN LAUNCH /
RE-EVALUATION
A D V O C A C Y
A W A R E N E S S
CUSTOMER
LIFE CYCLE
R E T E N T I O N
A Q U I S I T I O N
E N G A G E M E N T