The document discusses two queuing theory problems: 1) a single clerk system with an average arrival of 2 customers per hour and service rate of 30 customers per hour. It asks to calculate average customers in system, waiting, and times spent in system and queue as well as system busy percentage. 2) A multi-server bank system with 3 loan officers serving 4 customers per hour on average and 10 average arrivals per hour, asking to calculate probability of empty system, average customers in system and queue, and average times in system and queue as well as probability all servers busy.
The document discusses two queuing theory problems: 1) a single clerk system with an average arrival of 2 customers per hour and service rate of 30 customers per hour. It asks to calculate average customers in system, waiting, and times spent in system and queue as well as system busy percentage. 2) A multi-server bank system with 3 loan officers serving 4 customers per hour on average and 10 average arrivals per hour, asking to calculate probability of empty system, average customers in system and queue, and average times in system and queue as well as probability all servers busy.
The document discusses two queuing theory problems: 1) a single clerk system with an average arrival of 2 customers per hour and service rate of 30 customers per hour. It asks to calculate average customers in system, waiting, and times spent in system and queue as well as system busy percentage. 2) A multi-server bank system with 3 loan officers serving 4 customers per hour on average and 10 average arrivals per hour, asking to calculate probability of empty system, average customers in system and queue, and average times in system and queue as well as probability all servers busy.
The document discusses two queuing theory problems: 1) a single clerk system with an average arrival of 2 customers per hour and service rate of 30 customers per hour. It asks to calculate average customers in system, waiting, and times spent in system and queue as well as system busy percentage. 2) A multi-server bank system with 3 loan officers serving 4 customers per hour on average and 10 average arrivals per hour, asking to calculate probability of empty system, average customers in system and queue, and average times in system and queue as well as probability all servers busy.
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Problem on Queuing Theory
I. Single-channel/Single Phase System
A clerk can serve thirty (30) customers per hour on the average. Twenty (2) customers arrive each hour on average. Compute: 1. The average number of customers in the system (Ls) 2. The average number of just waiting in line (Lq) 3. The average customer time spent in the system (Ws) 4. The average customer time spent in the queue (Wq) 5. The percentage of time the system is busy.
II. Multi-channel/Single-Phase System
A bank has three (3) loan officers on duty, each of whom can serve four (4) customers per hour. Every hour, ten (10) loan applicants arrive at the loan department and join a common queue. What are the system’s operating characteristics? 1. The probability of zero (0) customer in the system (P0) 2. Average number of customers in the system (Ls) 3. Average number of customers in the queue (Lq) 4. Average waiting time of each customer in the system (Ws) 5. Average waiting time of each customer in the queue (Wq) 6. The probability that all the system servers are currently busy (P w)