S.A.Engineering College, Chennai - 600 007. Department of Business Administration
S.A.Engineering College, Chennai - 600 007. Department of Business Administration
S.A.Engineering College, Chennai - 600 007. Department of Business Administration
1) Define HRD .
HRD: A set of systematic and planned activities designed by an
organization to provide its members with the necessary skills to meet
current and future job demands.
5) Define Mission.
6) Define Vision.
a. Quality challenge.
b. People challenge.
c. Technology
d. Culture.
e. Speed.
f. Sleek.
g. Invest in people.
h. Flat and non – hierarchical structures.
i. Social responsibility and high commitment to the nation.
j. Learning organizations.
a. Knowledge of business.
b. Personal credibility.
c. HR functional Expertise.
d. Managing change.
e. Globalization.
f. Technology.
g. Managing change.
h. Human capital.
i. Responsiveness.
j. Cost containment.
20)What is Competence?
A work related concept that refers to areas of work at which the
person is competent.
21)What is Competency?
A Person related concept that refers to the dimension of behaviour
lying behind competent performer.
23)What is benchmarking?
a. Competition is global.
b. Competencies also have done global.
c. Technology and finances have become a relatively lesser issue.
d. Speed has become a competitive advantage.
e. Quality and cost also give a competitive advantage.
f. Outsourcing too, has become global.
g. Structures are changing fast.
h. Management technologies have some within every one’s reach.
i. Customer expectations are growing at a fast rate.
j. Brand distinctions are slowly disappearing.
k. New business models are emerging.
Like the SWOT analysis, the PESTLE analysis is simple, quick, and uses
six key perspectives. The advantage of this tool is that it encourages
management into proactive and structured thinking in its decision
making.
Ecological/environmental issues
Current legislation
Future legislation
Regulatory bodies and processes
Government policies
Government term and change
Trading policies
Economic
Economy situation & trends
Taxation specific to products
Market and trade cycles
Specific industry factors
Customer/end-user drivers
Interest and exchange rates
Social
Lifestyle trends
Demographics
Consumer attitudes and opinions
Brand, company, technology image
Consumer buying patterns
Ethnic/religious factors
Legal
International Law
Employment Law
Competition Law
Health & Safety Law
Regional legislation
PART – B
SHRM
UNIT -2: E-HRM
PART – A
1. What is HR audit?
HR audit is a comprehensive evaluation of Human Resource
Development
Strategies, System and Practices
Structure and competencies
Styles and culture
And their appropriateness to achieve the short and long term goals
of the organization
2. Define Benchmarking.
Benchmarking is the process of identifying, understanding, and
adapting outstanding practices from the organization anywhere in the world
to help your organization improve its performance.
3. What is HRIS?
HRIS is a systematic way of storing data and information for each
individual employee to aid planning , decision making and submitting of
returns and reports to the external agencies.
UNIT – 2 : E-HRM
PART – B
PART-A
8. Define competence
Competence is a work related concept that refers to areas of work at which a
person is competent.
9. What is outsourcing
Outsourcing is the process of off-loading some of the work of the
organization in house to outside parties either having the labour force or
expertise
PART – B
PART – A
1. What is a Career?
A career can be defined as all the jobs held by a person during his
working life. It consists of a series of properly-sequenced role experience
leading to an increasing level of responsibility, status, power and rewards.
According to Flippo, “ a career is a sequence of separate but related work
activities that provide continuity, order and meaning in a person's life".
PART – B
PART – A
UNIT-5:EMPLOYEE COACHING AND COUNSELING
PART-A
1. What is coaching?
The effective coach, whether on the track or in the corporate
hierarchy, gives guidance through direction, advice, criticism, and
suggestions in an attempt to aid the growth of the employee. “A coach is
someone who ells you what you don’t want to hear, who has you see what
you don’t want to see, so you can be who you have
Always known you could be.”
7. What is stress?
Stress is positive, motivating force that affects us to some degree
throughout our life, whether we are a child at school, a university student, a
parent, company director, unemployed worker or retired. Only when
demands outweigh our ability to cope does stress begin to have negative
effects.
9. What are the causes/sources of Work stress? (OR) State the reasons
for Work stress?
10. How is Work stress developed?
Many of the stresses you experience may come from your job or from
your lifestyle. These may include;
Too much or too little work
Having to perform beyond your experience or perceived abilities
Having to overcome unnecessary obstacles
Time pressures and deadlines
Keeping up with new developments
Changes in procedures and policies
Lack of relevant information, support and advice
Lack of clear objectives
Unclear expectations of your role from your boss or colleagues
Responsibility for people, budgets or equipment
Career development stress:
Lack of a clear plan for career development
Lack of opportunity
Lack of job security
Personal and family stresses:
Financial problems
Relationship problems
Ill-health
Family changes such as birth, death, marriage or divorce.
PART – B