© Ericsson-LG Enterprise Co., Ltd. 2020 Version 1.1
© Ericsson-LG Enterprise Co., Ltd. 2020 Version 1.1
© Ericsson-LG Enterprise Co., Ltd. 2020 Version 1.1
iPECS UCS client is an intuitive desktop and mobile application designed for ease of use. And wherever you are, you
can reach the resources needed for efficient communications. With a simple click, iPECS UCS client instantly accesses
shared resources such as a central company directory and schedule synchronization. With presence information, users
can reduce communication latency and communicate with others in the most appropriate format, Instant Message,
voice call, video conference, SMS and more. To help improve decision making and response time, Users can use
applications sharing, files sharing and other features that are provided to review the latest information such as sales
records. iPECS UCS will simplify your business communications and will improve productivity by linking voice and other
communications under an intuitive user interface.
iPECS UCP is designed as a uniquely all modular IP system with distributed architecture. It’s possible to provide an
economical communications environment such as managing multi-sites or mobile offices. The modular type gateways,
terminals and soft clients can be located anywhere there is access to your network. As users can connect anywhere,
call charges decrease and business productivity increases. In addition, iPECS UCP is easily scalable with licenses.
This scalability saves up-front investment costs and also protects future investment.
Furthermore, iPECS UCP provides virtualization solution which offers all the functionality and features of UC solutions
as well. It can be deployed alongside other virtual applications in your VMware or AWS enabled data centers and it
delivers a simple way to manage and enhance UC applications cost-effectively.
With a simple and straight-forward configuration along with plug and play installation, IT managers appreciate the
ability to locate where iPECS solutions are needed without clumsy and difficult configuration limits. And IT managers
can monitor and manage up to 500 call servers from a single remote point and have full access to the database and
maintenance features of each system from anywhere through iPECS NMS.
Thanks to the modular and virtualized structures, you can simply add a license to increase the capacity or coverage of
service as a business grows.
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Simple and Cost Effective Way to Use
UC&C and Mobility Solutions
Unified Communications Platform, iPECS UCP
iPECS UCP is Ericsson-LG Enterprise’s Unified Communications Platform
designed to meet SME and Enterprise communications needs. As ground
breaking innovative platform, iPECS UCP provides out of box UC and Mobility
solution. In addition, iPECS UCP is scalable for premium UC solution.
vUCP
2,400 port 50~ 2,400 Port
By License
UCP2400
600 ~ 2,400 Port
By License
600 port
UCP600
100 ~ 600 Port
200 port By License
Hypervisor
Capacity >
UCP100
50 ~199 Port
By License Data Center
enabled by VMware or AWS
UC Integration >
<On-Premise> <Virtualization>
" Seamless scalability by license "
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Competitive Feature Set
Built-in system feature set and UC server provide various business applications and
collaboration features to meet a variety of customers’ needs.
Embedded VoIP
Embedded VoIP channels are one of the great advantages with Simplified Multiple Calls Handling
iPECS UCP. In addition, iPECS UCP100/600 provides embedded iPECS UCP provides for multiple call handling to allow seamless
VoIP relay (VoIP Switching) to provide more cost-effective VoIP communications. A desktop phone’s DSS buttons can be assigned for
channels (Max 16/24 channel by license). iPECS UCP’s VoIP handling multiple calls. (Max 48 buttons) With preassigned buttons,
switching supports out-band SIP, T-NET and remote device/clients. users can easily handle multiple calls. For example, when a user is
Also, it provides Call Progress Tone Generation such as Ring Back busy on a call and another call is presented to the station, the user
tone, Busy/Error tone, Confirmation tone, etc. A completed feature- can easily decide to answer or transfer the new call based on the
set of VoIP Switching can offer big cost benefits for overall business pop up CID information using one of the preassigned buttons. When
communications. a user decides to answer the new call, the first call is placed on hold
automatically allowing for easy and seamless communications.
iPECS UCP provides powerful UC and collaboration features with built-in or external type
of UCS server and clients.
◦ No additional H/W ◦ Integrated presence ◦ Max nine party video ◦ MS Outlook calendar ◦ Support multi log-in
server and installation and personal status conference, sharing integration and for multiple devices
◦ IM continuity among for document, desktop click to call from MS at the same time with
devices and application Outlook single ID/PW
iPECS UCS features are dependent upon server types (Standard/Premium) and user base license (Basic/Advanced/Power).
For more details, refer to below table.
►Type 1 Desktop
Client
UCS Standard (Built-in) UCS
Standard
◦ Built-in UCS Server in UCP Mobile
◦ Cost saving for H/W server & OS Phone Client
UCP
►Type 2 Desktop
UCS Premium (External) UCS
Client
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iPECS UCS Main Features
iPECS UCS provides UCS standard for SME and UCS premium for enterprise businesses. As all features
are designed for a business size, customers can experience an efficient investment as their business grows.
Conference Conference
Member add
(Drag & Drop) Member add
(Simple Click)
Audio Call & Conference (Win/Mac)
Single & Multi Log-in by user license Supporting iOS CallKit - Mobile iOS Client
• Single log-in : Support log-in on to one client at a time • Tight integration with the iOS UI using iOS CallKit
(Basic/Advanced user license) • Answering incoming UCS call on the lock screen
• Multi log-in : Support log-in on to multiple devices at the same time • Receiving mobile call during UCS call / Receiving UCS call during mobile call
with single ID/PW (Power user license) • Making UCS call from the native phone app’s contacts, favorites and recent
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Applications for Business Performance
Every business has different communications needs and meeting these needs is critical for designing
business communications solution. iPECS UCP offers wide range of business applications for you
to fulfill all the needs regardless your business size or industry.
iPECS IPCR
Optimized and integrated IP Call Recording solution
• Simple and cost effective solution designed by a single vendor
- Single IP connection for all call and all terminal recording
- Cost effective single server call recording
- Support server redundancy
• Powerful value added features
- Voice packet encryption and call recording at the same time
- Flexible deployment without limiting functionality
- Agent monitoring
- Remote maintenance and automatic alarming
iPECS ClickCall
Standard windows application for easy dialing
• Click to call from any selectable number in Windows application
- Easy dialing of selectable number from Windows applications
- Show dialed call log up to 10
- Exit/Setup only through the icon in Windows tray
- Setup dialing information
- Multi language support
iPECS ClickCall • Call control client without voice module
• Easy installation : Simple call client without dedicated server
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iPECS CCX
Browser-based multi-channel IP Contact Center
• Contact Center solution integrated with iPECS platforms
- Multi-channel inbound and outbound contact center
- iPECS IPCR is provided for a call recording
• Benefits of all software solution
- Software based media processing through SIP
iPECS CCX - No PSTN media interface card
- Interactive Voice Response (IVR)
- Monitoring and report
- Agent’s desktop software
• Next generation single multimedia solution
- Email, Voice Mail, Fax, Web chat
- Social networking with Facebook and SMS server
- Multimedia outbound Tele-Marketing
iPECS NMS
A powerful web based Network Management tool designed to
improve operation efficiency, permit rapid response to system alarms,
and access remote, use statistics and alarm notification
• Fault management and real time system monitoring
• Web based client access
• Traffic statistics
iPECS NMS
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Terminals
iPECS UCP supports an extensive range of terminals from IP/Digital to IP DECT.
These are designed for business users who require a wide range of feature-rich telephony devices to
match your constantly changing business needs. iPECS UCP will give you an access to a large portfolio of
terminals to optimize your unique business telephony needs.
IP Phones
1050i Advanced
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1024idss Expanding the scalability and responsiveness
• 24 buttons DSS
• Compatible with 1020i, 1030i, 1040i, 1050i
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Digital Phones
GDC-500H/GDC-480H
150dh/GDC-800H/110dh 130db/110db GDC-800R /GDC-600BE
150dh (Handset) 130db (Base) GDC-800R (Repeater) GDC-500H (Handset)
• 2 inch TFT Color LCD • Max 254 base station in a zone • Up to 6 repeaters GDC-480H (Handset)
• 200/17 hrs standby/talk time • Up to 1,000 handsets registerable per 130db/GDC-800Bi • 2 inch TFT color LCD
• 250 local phonebook • 8/9 simultaneous calls •1 repeater per 110db • 100/10 hrs stand by/talk time
• Emergency button (Mullt-cell case/ Single cell case) • Emergency button
• IP65 compliant • Narrow or Wide Band audio • 8 languages
• Pull cord support • Mutual Authentication
• Man-down support • Software Upgrade Over The Air GDC-600BE (Base)
• bluetooth for headset • Air sync and LAN sync • 6 simultaneous calls
• 16 languages • Central Directory • Max 72 bases , 6 Calls/Cell
• 3.5mm headset jack
110db (Base)
GDC-800H (Handset) • Single base
• 2 inch TFT Color LCD • 1 repeater for coverage expansion
• 200/18 hrs standby/talk time • Up to 20 users can be registered
• 100 local phonebook • 5 simultaneous calls
• 16 languages • Narrow or Wide Band audio
• Emergency button (ok button) • Central Directory
• 3.5mm headset jack
110dh (Handset)
• 1.44 inch TFT Color LCD
• 75/8 hrs standby/talk time
• 50 local phonebook
• 16 languages
• 3.5mm headset jack
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iPECS UCP Network
PSTN
LGCM4/8
110db/130db 150dh/110dh/
GDC-800H
Web based
administration
ISDN PRIM
Voice Mail
Music Source
UVM iPECS IPCR
Loud Bell
CTI
SLT SLTM4/8/32
Paging
iPECS CCX
Digital Phone DTIM8/24
Alarm Detector
Multi-Media
Conference iPECS Report Plus
UPS
MCIM
CALL
PSTN SLT
IP Phone
iPECS UCS
FAX
SLTM
4/8/32
iPECS UCS
LGCM 4/8
IP Phone
iPECS UCS
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System Capacity
Category UCP100 UCP600 UCP2400 vUCP Remark
Main cabinet 10 Slot - 10th slot is for PSU
System ports (Default) 199 (50) 600 (100) 2,400 (600) 2,400 (50)
IP Extension (Default) 199 (30) 600 (10) 2,400 (10) 2,400 (30)
CO/IP Line 199 600 998 -
Default Option 1 (Desktop/Mobile) 2/2 10/10 20/20 - Only one default option
UCS Standard clients Default Option 2 (Advanced User) 2 10 20 2 can be used
Max 100 200 400 400
UCS Premium clients 199 600 2,400 2,400
Clickcall (Default) 199 (2) 600 (10) 2,400 (10) 2,400 (2)
Server Redundancy Local/Geographical - O/O O/ O -/O w/ License for Geographical
Integrated Telephony ports Standard/option 2FXS/option - - - 4CO or 2BRI or 4BRI
Built-in VOIP DSP* 2~6 6 - - Default
VoIP Channel Built-in VOIP Switching** 16 24 - 250 (per vVOIM) w/ Lic.(8 ch increment)
System Max 199 600 998 998
Built-in Audio Conference*** 6/10/14/18 6/18 - -
Built-in VM (Default) 8 ch/14 hrs (8/4) 8 ch/16 hrs (8/6) - (8 ch/500 hrs) w/ vUVM w/License
VM 16 ch/200 hrs (8/50) 150 ch/500 hrs
External VM (Default) w/License
per UVM per vUVM
UVM/vUVM per system 30/1 30/1
MCIM/vMCIM**** per system 30/30 30/30
Attendant 50 50
Serial Port (RS-232C) / USB (3.0) Host Port 1/1 -
* In-band/Out-band SIP, Transcoding, Networking, Remote IP Phone/Devices ** Out-band SIP, Networking, Remote IP Phone/Devices
*** VoIP DSP channels can be assigned to the MCIU, 2 VoIP = 4 Conf channels **** MCIM supports 4-32 party conferencing
System Components
Item Board Description
UCP100 Unified Communications Platform Server 100, Basic 50, Up to 199 port
UCP600 Unified Communications Platform Server 600, Basic 100, Up to 600 port
UCP Call Server
UCP2400 Unified Communications Platform Server 2400, Basic 600, Up to 2,400 port
vUCP Virtual Unified Communications Platform, Basic 50, Up to 2,400 port
VCIM* VOIP/Audio conference Module (Default 64 DSP channel, upto 128 channel)
VOIM8/24 8/24 ch VoIP Interface Module
LGCM4/8 4/8 port Analog CO Interface Module
Trunk Gateway
BRIM2/4 2/4 BRI(4/8 ch) Interface Module
PRIM 1 port PRI(30 ch) Interface Module
vVOIM 250ch Virtual VoIP Interface Module (G.711 only)
vVOIMT 32 ch Virtual VoIP Interface Module for Transcoding
DTIM8/24 8/24 port Digital Line Telephone Interface Module
Extension Gateway SLTM4/8/32 4/8/32 port Single Line Telephone Interface Module
WTIM4/8/24 4/8/24 port Wireless Telephone Interface Module (DECT base controller)
MCIM 32 ch Multi-media conference interface module
vMCIM 64 ch Virtual Multi-media conference interface module
UVM 16 ch / 200 hrs Unified Voice Mail Module
Other Gateway
vUVM Virtual Unified Voice Mail Module (150 ch / 500 hrs)
ES8G/ES8GP 8 ports Gigabit switch/ 8 ports Gigabit PoE switch
* VoIP and Audio Conference can be mixed use. 1 VoIP channel uses 2 DSP channels and 1 Audio Conference channel uses 1 DSP channel
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iPECS vUCP Server Requirement
VMware Hardware server requirement
• VMware vSphere ESXi 6.0 or above • CPU: Intel Xeon family • Network: 1 Ethernet interface
with 2.0GHz clock speed or higher • HDD*: 100G Bytes or higher
• Memory*: 12G Bytes or higher
* Must satisfy the ESXi requirements in addition to the specific RAM and HDD requirements
of each deployed virtual machine
iPECS UCP is the system that leverages your business into success.
Regardless of your business environment the iPECS UCP will provide
cost-effectiveness with high flexibility and scalability. It covers end to
end for both on-premise solution and virtualization solution.