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Requires Ongoing Support From Your Service: A Heart Attack

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Blue= advised to be changed/paraphrased or omitted.

Yellow= errors/mistakes

Ms. Linda Gold

Social Worker

Gold Social Services, 478

Collins Street

Adelaide

09/07/2017

Dear Ms. Gold

Re: Ms. Kylie Weiss, DOB: 21/05/1952

I am writing to request a home visit for Mrs. Weiss, a 63- year-old lady who is recovering from
angioplasty surgery. Mrs requires ongoing support from your service and assess her eligibility on
receiving sickness benefits from the Australian Government Department of Human Service.

1. recovering from a heart attack.


2. Ms. Weiss.
3. She does not require any support, yet. Commented [OGBA1]: ‫انتي بدك السوشيال وركر يعمل زيارة‬
4. , and please assess… .‫ليتاكد اذا هي بتستاهل تاخذ دعم مادي او ال‬
5. Services.

Mrs. Wiess is married, lives with her pensioner age husband, and works as a taxi driver, for which
her family financially depends.

6. Ms.
7. It did not mention the last statement in the case notes.

Mrs. Wiess presented to the hospital on 07/07/2017 with a diagnosis of myocardial infarction and
underwent angioplasty. Currently, Mrs. Wiess has progressed well, made a good recovery, and
ready to be discharged home today.

8. Myocardial infarction is a medical jargon. Write a heart attack. Commented [OGBA2]: The social worker is not required
9. an angioplasty. to know what MI is.
10. and is ready… ‫ او‬،‫في هاي الحالة يا تغيري المسطلع كله و تستخدمي مسطلح عامي‬
.‫تكتبي المسطلح الطبي و تحطي المسطلح العامي بين قوسين‬
myocardial infarction ( a heart attack)…
During her time of care at hospital, an appropriate referral has been made, and she has advised to
refrain from work for the next six weeks for full recovery. For this reason, she worried about her
inability to manage her home on her husband’s pension.

11. the hospital.


12. an appropriate referral has been made to whom? This statement is unclear.
13. has been advised or was advised.
14. a full recovery.
Given the above, it would be appreciated if you could visit her at her home to discuss her eligibility
on receiving financial assistance from the Australian Government Department of Human Service.

15. for.
16. Services.

If you have queries, please do not hesitate to contact me.

Yours sincerely,

Charge Nurse

Overall, 340

Model answer:

I am writing to request a visit to Ms. Weiss's home to assess her eligibility to receive a
sickness allowance or other benefits from the Australian Government Department of
Human Services. Ms. Weiss is recovering from a heart attack, and she will not be able to
work for the next six weeks.
Ms. Weiss works as a taxi driver and does not have regular working hours. She is married to
Mr. Peter Weiss, a retired aged pensioner, and she has a daughter. Her medical history
includes mild osteoarthritis (joint inflammation) and asthma, and high cholesterol levels.
After Ms. Weiss's admission due to a heart attack, she received the appropriate
management and was educated about possible risk factors and lifestyle modifications in
order to avoid future similar events. However, she was concerned that she would not be
able to manage at home while only depending on her husband's pension.
Today, Ms. Weiss is ready for discharge, but she will not be able to drive for the next six
weeks. She will be referred to a cardiac rehabilitation nurse specialist and an occupational
therapist, and a list of her medications will be attached to this letter.
Given the above, it would be appreciated if you could assess Ms. Weiss's suitability for
receiving financial aid or assistance via your service.

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