An Analysis of Credit Management in The Banking Industry
An Analysis of Credit Management in The Banking Industry
An Analysis of Credit Management in The Banking Industry
BY
BF/T/2010/146
ENUGU STATE.
AUGUST 2013
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TITLE PAGE
BY
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APPROVAL PAGE
This research work was read and approved for meeting the requirements, is
recommended for the award of Bachelor of Science (B.Sc) degree Banking and finance,
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(Project Supervisor)
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CERTIFICATION
Finance with registration number BF/T/2010/146 have submitted this project report for
the award of the Degree of Bachelor of science (B,Sc) in Banking and Finance. The
work embodied in the project report is my original work and has not been submitted in
part or in full for any degree or diploma in this University or any other Institution.
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We certify that this project report has successfully defended and accepted for the award
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Dr Takon S.M. Date
(Project supervisor)
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Mr Okafor I.G Date
(Head of Department)
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External Examiner Date
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DEDICATION
Chief Akwu Obaje and the best mum in the world Mrs Ladi (Blessed memories)
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ACKNOWLEGDEMENT
I begin with immeasurable gratitude to God Almighty, who has protected me and
My special appreciation goes to my loving and caring parents Chief Akwu Obaje A.,
and late Mrs Ladi A. for their prayers, encouragement and their immeasurable support
throughout my education so far. God will keep you to enjoy your labour.
I sincerely acknowledge the contribution of my project supervisor, Dr. Takon, S.M who
stood by me to criticize my work in order for it to be successful and accepted. God bless
To the principled man in our department, Mr. I.G. Okafor. H.O.D and the father of
Banking and Finance department, I will never forget your pieces advice.
to you all for your contribution and corporation towards my formation as a graduate of
Banking and Finance. My thanks go to Prof. F.O. Okafor, Mr. Nwadiubu A., Mr.
Ezeamama M. and Nsofor E.S. I pray for Gods’ continuous guidance upon you all.
My next thanks also go to my siblings, Yusuf, Rabiu, Ahmed, and Seadatu, all for their
prayers.
grateful to Paul Audu, Mercy O., Chioma O., Faith I. and others
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ABSTRACT
Credit extension is an essential function of banks and bank management strive to satisfy
the legitimate credit needs of the community it tends to serve. This study is aimed at
analysing the credit management in the banking industry in Nigeria with particular
reference to first Bank of Nigeria PLC. The importance of credit in the economic growth
and development of a country cannot be overemphasized. Despite the important role played
by credit in the economy, it is associated with a catalogue of risks. The Nigeria banking
industry witnessed some failures prior to the consolidation era due to imprudent lending
that finally led to bad debt and some ethical facts. The issue of non- performance of asset
and declaring of ficticious project has become the order of the day in our banking system
as a result of poor credit management leading to bank distress in the industry. Three
hypotheses were formulated and tested through use of chi-square on questionnaires
administered to various respondents. From the data collected and the tested hypothesis,
results showed that: (i) Inadequate feasibility study affects loan repayment in the banking
industry, (ii) The diversion of bank loan to unprofitable ventures affects loan repayment
and (iii) The problem of poor attention given to distribution of loan has negative effect on
banks performance. Amongst several recommendations were the following: (a) Banks
should establish sound and competent credit management unit and recruit well motivated
staffs (b) Banks should ensure that the chief executive avoid approval in principle in the
credit management, and (c) Banks should have a monitoring and control unit or
department to carry out a sort of post- modern exercise by way of controlling and
monitoring credit facilities and also ensuring completeness of all conditions precedent to
draw down.
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TABLE OF CONTENTS
Title Page i
Approval Page ii
Certification iii
Dedication iv
Acknowledgement v
Abstract vi
Chapter One
1.0 Introduction 1
Chapter Two
viii
Review Of Related Literature
2.0 Introduction 7
CHAPTER THREE
Research Methodology 54
3.1 Introduction 54
Chapter Four
4.1 Introduction 60
Chapter Five
5.1) Introduction 64
5.2 Conclusion 65
5.4 Recommendation 65
Questionnaire 72
Appendix 71
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Bibliography 69
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CHAPTER ONE
1.0 INTRODUCTION
Credit management in our banking sector today has taken a different dimension from what it
used to be. The banking industry has adopted a lot of strategies in checking credit
management in order to stay in business. Thu the banking industry in Nigeria has lost large
amount of money as a result of the turning source of credit exposure and taken interest rate
position. Nigerian banks are being required in the market because of their competence to
provide transaction efficiency, market knowledge and funding capability. To perform these
roles, the banks act as the most important participants in their transaction process of which
they use their own balance sheet to make it easier and making sure that their associated risk is
absorbed.
Credit extension is essential function of banks and the bank management strive to satisfy the
legitimate credit needs of the community it tends to serve. This credit advances by banks as a
debtor to the depositor requires exercising prudence in handling the funds of depositors. The
Central Bank of Nigeria established a credit act in 1990 which empowered banks to render
returns to the credit risk management system in respect to its entire customers with aggregate
outstanding debit balance of one million naira and above (Ijaiya G.T and Abdulraheem A
(2000). This made Nigerian banks to universally embark on upgrading their control system
and risk management because this coincidental activity is recognized as the industry
physiological weakness to financial risk. The researcher, a New yolk-based, said that 40% of
Nigerian banks that made up exchange rate value in west Africa, has reduced the operating
lending as a result of bad debts which hit more than $10 billion in 2009 and this has led to a
tied-up questioning asset that is holding almost half of Nigerian banks. The central bank of
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Nigeria fired eight chief executive officers and set aside $ 4.1 billion in order to bail out
almost 10 of the country‟s lenders. The reform which was introduced by Central Bank of
Nigeria (CBN) in 2010 has made Nigerian banks resume lending supporting assets
management companies and set up the requirement which will allow Nigerian banks make
full provision for bad debts that will boost the market.
The banks identify the existence of destructive debtors in the banking system whose method
involved responding to their debt obligations in some banks and tried to have contract of new
debts in other banks. Banks are trying to make the database of credit risk management system
more open for them to be more functional and recognized as to enable banks to enquire or
render statutory returns on borrowers. There are some banking practices which increase the
risks in the bank and cannot be easily changed. This result still leads to the question: what are
the possible ways that will help make Nigerian banks manage their credit risks?
Credit risk management helps credit expert to know when to accept a credit applicant as to
avoid destroying the banks reputation and making decision in order to explore unavoidable
credit risk which gives more profit. Controlling a risk results in encouraging rewards that
give internal audit more technical support service and customized training in banks or
financial institutions. This research is presented to outline, find, investigate and report
In the history of development of the Nigerian banking industry, it can be seen that most of the
failures experienced in the industry prior to the consolidation era were results of imprudent
lending that finally led to bad loans and some other unethical factors (Job, A.A Ogundepo A
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and Olanirul (2008)). Also the problem of poor attention given to distribution of loans has its
effect on the bank‟s performance. Most of the people collected loan from the banks and
diverted the money to unprofitable ventures. Some bankers are not actually considering the
necessary criteria for disbursement of loans to the customer. This work therefore intends to
outline, explain these problems identify the causes and suggests lasting solutions to the
1. To examine how feasibility study affect loan repayment in the banking industry.
3. To examine how distribution of loans affect banks performance if banks give proper
attention.
1. To what extent does feasibility study affect loan repayment in the banking industry?
2. To what extent does diversion of bank loans to unprofitable venture affect loan
repayment?
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1.5 STATEMENT OF HYPOTHESES
A reputable credit management system enhances good control on lending and proper keeping
of credit account.
HYPOTHESES 1
Ho. Inadequate feasibility study does not affect loan repayment in banking industry.
HYPOTHESES 2
Ho. The diversion of bank loans to unprofitably ventures does not affect loan repayment.
Hi. The diversion of bank loans to unprofitably ventures affects loan repayment.
HYPOTHESES 3
Ho. The problem of poor attention given to distribution of loans does not have effect on
banks performance.
Hi. The problem of poor attention given to distribution of loans has effect on banks
performance.
This study is aimed at analysing the credit management in the banking industry in Nigeria
with a particular reference to First Bank of Nigeria plc. The study intends to analyse the
credit facilities in banking industry. It also reviews the various concepts procedures for
efficient and effective credit management. It examines the success and failure (if any) as well
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1.7 SIGNIFICANCE OF THE STUDY
This study will be useful to the executive and managers in the banking industry and other
financial institutions. This is because it provides guidance which will enhance effect and
efficient credit management aimed at attaining and boosting maximum profitability and
liquidity in their banks. The depositor (public) on the other hand will be more enlightened on
the need to be honest and fulfil the responsibilities in credit transaction with the banks so that
they can look up to improve service from the banks. Finally to the researcher, this is an eye
opener because as a potential manager it will guide one in future on how to manage credit
facilities.
Below are the major terms used in the course of this research work.
obligations.
3) LOANS AND ADVANCES: These are credit facilities granted by banks to their
customers. They could be short, medium or long term depending on the length of
period of repayment
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7) FINANCIAL RATIO: These are ratios usually expressed in mathematical terms
8) FINANACIAL STATEMENT: They are firm balance sheets, profit and loss
account and classified statement which show the financial state of affairs of the
firm.
9) GUARANTOR: A person or group of persons who stand for bank customers for
credit facilities.
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CHAPTER TWO
2.0 INTRODUCTION
The purpose of this chapter is to present a view of literature relating to credit management in
banks on both theoretical and empirical grounds. Review of some of the studies carried out
and suggestions extended by eminent authors on the subject have helped in formulating the
theme meaningfully and to carry out the study in line with the objective and scope
The origin of bank credit could be traced to the medieval times, long before the advent of
goldsmiths in the western civilization. As far back as 1850 BC, lending activities were
recorded in the temple Samas in sipper of Babylon. The actual existence of the temple
covered a century or two previously. During this period, lending was primarily for
consumption and the imposition of interest was termed as exploitation. One of the earliest
enactments on bank lending is Hebrew Law. Hebrew Law recognized lending but prohibited
the taking of interest. Enrichment through lending with interest was frowned at and severe
punishments were prescribed for such acts. This was later incorporated into Mosaic laws
which prescribed thus, “You shall not lend upon interest to your brother”. About 1545, the
mosaic laws were abolished and the taking of interest on loans was made legal. The Arabic
civilization also recognized lending activities, but usury is condemned and prohibited as
much as possible.
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However, as commerce developed and as the opportunities for transactions in money became
abundant, secular practices went in the direction of lending with interest. Modern principles
and practices of bank lending could be traced to the activities of goldsmiths who transacted
business in benches and which formed the basis for formal banking business which started in
1587in Venice-Italy. In Nigeria, the origin of lending could be traced to the activities of
traditional financial intermediaries, long before the advent of the colonial masters. These
noteworthy that the basic occupation of the rural populace was peasant farming and crafts and
these sustained the unformalized intermediation structures available at that time. These
intermediaries consist of voluntary “ESUSU” groups, age grade associations, village rural
development schemes, family fund pools, extended family cooperatives funds, social clubs
etc. Essentially, people relied on these groups for their credit needs.
The traditional financial intermediaries constitute substantial source of credit for economic
activities prior to the advent of commercial banks in Nigeria. It is not worthy that today, that
role has not been entirely eliminated by the presence of organized banks. The impacts of
these institutions are still felt in the rural and semi-urban centres. Basically they serve three
According to Onyeagocha (2001), the term credit is used specifically to refer to the faith
placed by a creditor (lender) in a debtor (borrower) by extending a loan usually in the form of
money, goods or securities to debtors. Essentially, when a loan is made, the lender is said to
have extended credit to the borrower and he automatically accepts the credit of the borrower.
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Credit can therefore be defined as a transaction between two parties in which the creditor or
lender supplies money, goods and services or securities in return for promised future
There are three major types of credit. These are commercial credit, consumer credit and
investment credit.
Commercial credit can be bank credit such as overdraft, loans and advances; trade credit from
suppliers; commercial papers (or note); invoice discounting; bill finance; hire purchase;
factoring etc.
goods like refrigerator, television, car, electronic sets, which could not be paid for
immediately but for which instalment payments are made over a period of time.
Investment credit allows a business concern such as corporate body, sole proprietorship or
partnership to obtain credit for capital goods for expansion of factoring or procurement of
machinery.
The tenor of a loan varies from short to medium, role to long term depending on the
The importance of credit (and consequently the role of banks) in the economic growth and
two: it facilitate the transfer of capital or money to where it will be most effectively and
efficiently used; and secondly, credit economizes the use of currency or coin money as
granting of credit has a multiplier effect on the volume of currency or coin in circulation.
Perhaps, we need to add here that the cost of credit (notable interest and discount rate) is one
of essential tools to be used to control and regulate money by the central bank of Nigeria
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Despite the important role played by credit in the economy, it is associated with a catalogue
of risks. According to Obalemo (2004), credit risk is an assumed risk that a borrower won‟t
The various types of credit risks include management risk, geographical risk, business risk,
financial risk and industrial risk. The probable occurrence of partial or total default requires a
Every bank has to develop and implement comprehensive procedure and information systems
condition,
Loan monitoring which is the work of the relationship manager in most cases is not a choice,
but an imperative for effective and efficient credit administration in banking sector. Problem
loans can easily be spotted out. The banker‟s experience, knowledge of the customer business
and above all, faith in the customer can be a guide in taking a decision to how far the
In some occasions, the customer may be in need of more support. Any or a combination of
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(a) Alteration or waiver of some of the terms and condition of loan covenant in a
way not to temper with the bank‟s interest. However, this must be
the need.
(d) Extension of loan repayment period supported by fresh cash flow statement.
A) OVERDRAFTS: These are the most common and simplest forms of credit facilities.
They are usually granted for working capital purposes and the amount outstanding is
expected to fluctuate over the life of the facilities, depending on the borrower‟s working
Overdrafts permit the borrower to use those amounts required on a day to day basis, thus
saving unnecessary interest charges. In accordance with general banking practice, overdrafts
are repayable on demand and can be cancelled at the bank‟s option without prior notice to the
borrower. The overdraft limit is usually communicated to the customer and this limit serves
usually between 30 and 180 days. They are usually granted for specific purposes, for
finance, refinancing of letters of credit for project equipment imported etc. The exact
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maturity date of an advance is normally determined at the onset and this makes it possible for
the project to have a lower interest charge on the advance due to the reduced risk (money rate
Short-term loans are also used in financing seasonal increases in working capital and also in
commitments, pending final negotiation of long-term loan. Most times, short term loans are
loans to farming, manufacturing, small-scale project etc. Short-term loans may be secured or
unsecured. Banks extend secured loans to borrowers who have a high debt/equity ratio, or
projects that have not established a record of satisfactory performance and stable earnings or
generated enough sales revenue in relation to their capital. Large exposures are also often
secured.
Unsecured loans, although disallowed by banking laws in Nigeria, are granted in exceptional
cases to projects that are properly financed, have adequate capital and net worth, competent
management, stable earnings, a record of prompt payment of obligations, and a bright future.
Unsecured loans, however, often crystallize into bad debts in the Nigerian banking scene.
for projects and businesses. Medium-term loans are usually granted for specific purposes
construction etc.
A medium-terms loan is a facility with an original maturity of more than one year or a loan
granted under a formal agreement (revolving credit or credits) on which the original maturity
of the commitment is in excess of one year. Medium-term loans have maturities of between 1
and 5 years. They are negotiated between a borrower and a lender and are most prevalent in
industrial projects characterized by heavy fixed capital requirements. Most of the loans
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however are made to small projects and businesses which rely on these sources, due to their
Medium-term loans provide flexibility for the user and are amortized in fixed instalments on
a monthly, quarterly, semi-annual or even annual basis, as the case may be. The interest rates
on this type of loan amongst other factors depend on the general level of interest rates
prevailing in the market, the amount and maturity of the loan and the credit standing of the
borrower. Generally, the interest rates is higher than in ordinary advances or short-term loans
due to higher money and credit risks and the fact that it is less liquid.
Medium-term loans are usually supported by a loan agreement between the bank and the
borrower. This agreement outlines the terms and conditions of the loan, and other important
1) Preamble which contains the parties to the loan and the purpose of the loan
2) Amount of loan
5) Interest rate- this is usually specified and may range from fixed rates to floating
rates
When a revolving credit agreement that does not require collaterals is converted
into a term loan, the borrower may then have to secure the loan according to the
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8) Covenants of the borrower: This usually includes affirmative covenants, the
clause/negative clause are restrictions on the borrower from special actions such
as increasing its dividend payments, making loans to its officers and /or directors
repayment date. Enforcement of repayment is thus facilitated and the parties tend to have a
(i) Term loan affords the borrower the advantage of trading on its equity. This
concept assumes that the profits on the borrowed funds exceed the cost of
borrowing.
(ii) With a term loan, it is possible for the borrower to negotiate the
loans. This is due to the nature of their deposit liabilities from where the loans are granted.
Recently, however banks have been engaging in long-term lending through syndicated loan
Long-term loans are granted for periods exceeding five years, and are usually provided for
fixed capital requirements. They are amortized in fixed instalments like medium-term loans.
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The interest rate on this type of loan is tied to market rates and usually is higher than other
These are special types of credit facilities extended by banks in favour of various projects and
businesses. They are usually non-fund based and are classified as credit since they entail
some risks on the part of the bank/financial institution providing the facility
(1) Public Works Bond: these are three types of public works bond.
(a) The Bid Bonds or Tender Bonds: The essence of bid bonds is to ensure that the
party, to whom a project or contract has been awarded, will execute the contract
successfully. The bid bond is called for the employer as soon as the contractor
fails to accept the award. This is because failure to accept the terms of the contract
(b) Advance Payment Guarantees: most times, a bank is required to issue a guarantee
(c) Performance bonds: banks issue this type of bond on behalf of their clients who
(2) Customs and Excise Bonds: this type of bond is issued a by the bank to guarantee a
making payment of customs duties (for imports) and excise duties ( for manufactured
goods in Nigeria). As soon as the customer defaults, the bank would be held liable to
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(3) Bills of lading indemnities: A bill of lading is a quasi-negotiable document which
confers title to goods. Banks usually issue a bill of lading indemnity to their
customers, in cases where the goods imported into the country arrive before the
importer (customer) receives the bill of lading. This indemnity issued will thus assist
The bill of lading indemnifies the shipping company against any loss or subsequent claims on
the ownership of the goods covered by the indemnity and usually the bank is
identifiable party to pay the seller of goods or services, an agreed sum of money on condition
that the seller produces documents evidencing that the goods have been shipped or that he has
performed the services required of him. There are different types of documentary credits.
These include: the revocable documentary credits, the irrevocable and confirmed credits.
Others are revolving credits, red clause, „bank to bank‟ credit and stand-by letters of credit.
issuing bank to amend or cancel the credit without notice to the beneficiary (the
by the issuing bank (usually the buyer‟s bank) to pay the seller, if the terms of the
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credit are met and it is usually not amended or cancelled without the seller‟s
consent.
iii. Irrevocable and confirmed documentary credit: this type of documentary credit
offers the best security for payment to the seller assuming he fulfils his part of the
contract. In the arrangement, another bank (the confirming bank) commits itself to
paying the seller, if all the conditions of the credit are fulfilled.
Documentary credits could also be categorized according to the terms of payment. Here, we
could distinguish between sight credit, acceptance credits, deferred payment credit, red
(i) Sight credit- this is a situation where the beneficiary receives payment on
(ii) Acceptance credit- In this type of credit, the beneficiary draws a time draft
parties above, the issuing and confirming bank guarantee payment of the
(iii) Deferred credit- in this form of credit, the issuing or confirming bank issues a
written promise to make payment on due date. This contrasts with the
acceptance credit since in the latter case; a draft is accepted upon presentation
(iv) “Red- clause” credit- this is a special type of advance credit. It authorizes the
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(v) Revolving credit- this form of payment, arises where a buyer intends to place
The process of establishing a documentary credit involves two banks and two parties: the
importer and exporter. It should be noted that banks adopt normal credit evaluation methods
in granting these special credits. The basic requirements, most time, are the same as in normal
The two banks involved in documentary credit transactions consists of, first, the importers‟
bank also known as the opening (establishing) bank. There is also the confirming or notifying
output, government places a lot of emphasis on provision of loans by banks for agricultural
projects. The essence is to establish, reactivate, expand or modernize all types of agricultural
enterprises, which are considered economically feasible and desirable to the achievement of
commercially viable.
Scheme Fund operation by the Central Bank of Nigeria. According to the guideline of the
scheme, the fund seeks to provide guarantee in respect of loans granted by any bank for
agricultural purposes with the aim of increasing the level of credit to the agricultural sector.
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Banks extend loans to agricultural project through two methods: direct lending and on-
state or federal ministries of Agriculture, River Basin Development Authorities and other
relevant agricultural lending institutions and agencies. The latter method is practiced mainly
The criteria for this type of lending are the same as other types of lending and the security is
the same, except that the ACGS requires personal guarantee. The interest rates are market-
determined unlike previously when concessionary interest rates were charged by banks.
long-term loans, depending on the purpose and gestation period of the project.
b) Export finance:
Banks have always been involved in the export business in Nigeria, even before the
emergence of oil as the dominant source of earnings for the country. For example, during the
era of commodity boards‟ involvement in the export trade, banks provided bridging finance
to licensed buyers of commodities meant for export. However, following the deregulation in
the Nigerian economy, banks are presently involved in export finance in the following areas.
(i) Short term financing of all aspects of non-oil export including storage, packaging,
(ii) Identification of the eligible non-oil export products, technical services and the
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(v) Enhancing the quality of documentations of the overall national export
promotion strategies. There are basically two types of export finance- the pre-
This could be classified broadly into two- the mobilization advance and the merchandize or
production, processing and /or packaging of export goods, up to the point they are placed on
board a ship or any other mode of transportation. Pre-shipment finance could be classified
(i) Mobilization Advance: this type of facility is similar to an overdraft. The only
difference is that where as an overdraft may be cancelled without notice and is always
of the particular export project or at the end of the operating cycle of the transaction.
This financing scheme assists an exporter to obtain funds for purchasing produce from
export finance provided by banks on the basis of ware house receipts. This
presupposes that the exporter has purchased the produce and put them in an approved
ware house and a ware house receipt is then issued by a reputable ware house agent.
Here, loans are provided to the exporter and as a security for the finance, the exporter
goods are controlled by placing them in the custody of a ware house company, who
warehouse receipt, there is a great reliance on the competence and integrity of the
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2.1.6 SYNDICATION CREDIT
Banks usually resort to loan syndications in an effort to spread risks, accommodate new and
viable projects and enhance their earning potentials. They also resort to this approach
whenever they find a viable project which one bank cannot finance single-handedly. Under
the syndication arrangement, there is a lead bank and a consortium of other financial
Loans provided are usually large in nature and may be medium term or long-term in nature.
The interest rate may be above the prime-lending rate and is usually payable annually or
The increased cases of syndicated project financing in Nigeria can up to 1998 be explained
by general trends in the economy. Rising project costs and increased risks of doing business
in a recessed economy were crucial factors that gave rise to loan syndications. Increase
restrictions on lending by the monetary authorities, the high demand for loans and the need
for capital adequacy dictated that banks enter into consortium arrangements, to cater for the
However, the increased level of distress in the financial system adversely affected
syndications and thus there has been a lull in this area especially between 1998 and 2004
The limited nature of credit to the rural sector and the lopsided nature of bank branch
expansion in favour of the urban segment motivated the federal Government to introduce the
rural banking programme in 1977 and recently the community-banking scheme in 1991.
The rural sector could to a large extent be equated to the agricultural sector, since the
predominant occupation of the residents of the area is peasant farming, limited credit
facilities as a result of limited access to banks and poor banking habits, meant that this vital
sector would be strangulated and growth would not be in the desired direction.
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The monetary authorities during the era of direct control of bank credits prescribed minimum
levels of loans for the rural sector in the monetary policy each year. This measure was aimed
at compelling the banks to assist in the economic development of rural sector. It was also
aimed at breaking the vicious circle of low productivity, low incomes, low savings and low
growth that has been the bane of the rural sector. Under the present indirect system of credit
control, these minimum credit prescriptions have been deemphasized. Banks however, are
still expected to extend substantial volumes of credit to the rural sector, even with the phasing
Banks are also required to grant loans to small and medium scale enterprises. SMES have the
output, creation of employment opportunities and the level of exports of the country. Over the
years, banks did not substantially provide the necessary assistance to SMEs because of the
However, in 2001, the bankers committee agreed to set aside 10 per cent of the profile before
taxes of each bank, for financing of SMEs. A small and medium scale enterprises equity and
The monetary authorities also set up the national credit risk fund to provide additional
guarantee for credit accommodation to small and medium enterprises. Available data show
that the level of financial accommodation to SMEs has increased with the introduction of the
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2.1.7 ROLE OF BANK CREDIT IN THE ECONOMIC SYSTEM
It is generally accepted that bank credits influence positively the level of economic activities
in any country. It influences what is to be produced, who produces it and how much is to be
produced.
Bank credit affects and alters the level of money supply of a country. Thus the monetary
authorities seek to influence the volume and cost of credit and thus moderate inflationary
trends in the economy. This is premised on the fact that excessive credit expansion affects
money support which ultimately affects the level of inflation and aggregate economic
performance.
Also bank credit is the most important source of bank incomes. It affects a bank‟s
profitability and long term growth prospects. It is also the most important aspect of bank‟s
asset and in fact the largest portion of asset base. Bank credit also affects bank liquidity and
non-performance credit is the major cause of bank distress and failure. It is noteworthy that
the current distress in the financial system has its root in the large non-performing loans and
advances granted by banks to various persons and the high level of credit abuses and inside
dealings.
Credit also promotes the activities of bank and non-bank financial institutions and thus
Finally, bank credit affects aggregate output and productivity, the pattern of production, the
growth. It could thus be concluded that credit is of crucial importance to banks, the monetary
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2.1.8 CREDIT RISK MANAGEMENT
Credit risk management greatly influences or prevent the failure of a bank. This is because
the failure of a bank is influenced to a large extent by the quality of credit decisions and thus
the quality of the risk assets. Credit risk management provides a leading indicator of the
Bank management must conduct a market definition as a starting point in credit risk
management. This also includes the determination of the target markets. The credit policies
are a necessary guide for the determination of the target market, and customers, and define
Credit origination usually is at the instance of the customer. The credit officer must identify
the reasons when the borrower needs the loan and crosscheck all facts about the proposal and
thus have all relevant information for evaluating the proposal. The credit officer should also
Thereafter the officer must be certain on the source of repayment, ascertain if the proposal
fits into the banks objectives and the government policies in place, assess the government
policies in place, assess the business risks that could inhibit repayment and then conduct a
financial analysis. All the issues here are assessed under the credit analysis. In addition the
Approval is then sought from the deciding authorities. Banks usually adopt either a
committee or a sequential process of credit approval in the committee system, the ultimate
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approval of a credit proposal is done by a committee consisting of members of a senior
management and sectional heads. It could also be a board committee made up of members of
the board of directors. The sequential process is applied in smaller loans and consists of an
A deposit-banking firm like most financial institutions tend to hold little owner‟s capital
relative to the aggregate value of its assets. The implication of this is that only a small
percentage of total loans need to turn bad to push the entire credit portfolio to the brink of
failure.
According to Peter and Sylvia (2008) the probability that a deposit banking institutions credit
portfolio will decline in value and perhaps become worthless is known as credit risk while
various attempts designed to control and protect banks against adversities associated with
The process of analysing credit risk, ranking and quantifying them constitute a substantial
aspect of the framework and governance structures for most bank management. Among the
reasons advanced for CRM include managerial self-interest and appraisal goal; high cost of
financial distress and the existence of capital market imperfection. Other motivation for
expending managerial resources on CRM according to Meyer (2000) is the need for
insolvency avoidance, given the likelihood of poor credit risk management snowballing into
financial crisis.
The process of sound CRM commences with identification of the existing and potential risk
them,. In the Nigerian banking system, individual bank management fashions out CRM
concentration)
25
II) Ensure adequacy of asset classification (asset classification rule)
In August 2009, the CBN issued guidelines for developing CRM framework for individual
banks risk element in line with its supervisory model. The motivation for the guide line
among other is the need to close the wide spread „‟lacuna‟‟ in most codes and standards with
respect to CRM of individual banks in the sector. Other goals have been identified to include
strengthening the credit appraisal procedures, storage and dissemination of credit data,
(www.cinenbank.org (2010)).
By 2010 the CBN also floated an Asset Management Company (AMCON) specifically
designed to relief „troubled banks‟ of their „toxic‟ assets. Lessons from recent bank crisis
have however shown that removing assets from a bank balance sheet does not ultimately
ensure that such bank will be risk free in its subsequent operations. Further evidence of this
was provided by AMCON managing director, corporation lost about ₦226 billion in three
nationalized banks (about 39.00 per cent of total shareholder‟s fund) between 2009 and 2011.
Every bank puts in place a credit policy to guide its lending decisions, taking into
-Liquidity management
-Credit management
-Capital adequacy
Credit management is the most important aspect of banking operations outside liquidity
considerations, as it influences and ensures the survival and safety of a bank. Credit policies
are thus the most important aspect of the various operational policies of a bank. Credit policy
The basic reason for policy is to ensure operational consistency and adherence to uniform and
sound practices. A sound policy contributes to a bank‟s success by supporting prompt and
good credit decisions. According to Robert Bench (1991) the scope of lending (credit)
policies should include: who receive the credit; who grants it (and how); the pricing of the
credit; the amount of credit and organisational structure for its distribution. Other issues like
what kind of credit and under what circumstances they are granted, also come into this
preview of credit policymaking. The above definition by Bench seeks to specify the scope of
credit policy. However, the definition could be stretched further by pointing out the fact that
credit policy influences and affects the administration and management of credits.
Credit policies are usually documented by banks in the form of credit manuals. The manuals
specify the course of action, procedures and guides to sound lending. A properly articulated
manual would usually consolidate and update all lending policies instructions, procedures and
any relevant correspondence on credit matters and administration that would be evolved by
top management from time to time, based on new exigencies, new developments in the
27
industry, changes in environmental factors and other changes evolved by the monetary
The absence of a properly articulated, formally written policy document coupled with the
failure of credit officers, managers, and directors to monitor the implementation and
administration of bank credits, are critical factors leading to unsuccessful bank lending or
It must be emphasized here that putting sound policies into practice calls for the
Experience has however shown that most banks do not have a clearly spelt out and
formalized policy framework, hence credit decision-making is adhoc and thus cumbersome,
1) They provide bank credit officers, branch managers, credit controllers and
financial analysts with basic guidelines and rules for efficient risk selection, credit
2) They assist a bank in ensuring that it maintains high quality risk assets and also
3) They also assist a bank in meeting the legal and statutory requirements imposed
by the monetary authorities, especially issues like capital adequacy, loan capital
ratios, loan-deposit ratios, permissible credit expansion and legal requirements for
28
4) Credit policy assists a bank in attaining the overall corporate mission and
5) They provide a framework for the effective examination of the credit operations of
a bank by both external and internal inspectors. This is because the availability of
bank operators, assessing the deviation from the prescribed normal and the areas
future trends in the credit operations of the bank based on available data and
information.
6) They assist a bank in the training and retraining of credit officers, bank managers,
7) They are useful when a bank must adapt to a complex and rapidly changing
attention.
exposures are reduced and properly managed and hence ensures a high level of
performing risk assets. This would ordinarily involve risk minimization measures.
usually by relating such exposures to the total risk assets of the institution.
29
A bank‟s credit policy should encompass several elements: the regulatory environment, the
availability of funds, the selection of risk, loan portfolio balance and the form structure of
liabilities. It must be noted that the board of directors guides credit policy formulation, Good
corporate governance demand that the board approves all policy thrusts and any changes
thereof.
A number of factors affect the loan policies of banks in Nigeria. These factors affect the
quality of the exposure, the composition and size of the loan, the direction and use of the
funds and the general circumstances under which it is appropriate to make a loan. These
factors include:
(a) Risk and Yield/Profitability of a loan: Banks usually consider how profitable a
greater need for profitability will usually adopt more aggressive lending
policies. On the other hand, banks with a high level of liquidity problems as is
evident during the period of distress, would usually adopt very tight lending
policies.
(b) Capital Position of Bank: the capital position of a bank and the nature of its
capital adequacy needs influence the ability and willingness to extend further
credits. It also influences the types and volume of the lending generally.
Usually, the capital structure of a bank serves as a cushion for the protection of depositor‟s
funds and a cushion for loan losses or disappointing interest margins. The capital structure
also influences the bank‟s growth prospects and potentials. Thus, banks with limited capital
resources are constrained from engaging in large loan exposures and also long term lending
30
It is noteworthy that many banks in the Nigerian financial system up to 2004 have
impairments on their capital resources. Thus, there are various restrictions as to the size of
The capital structure of a bank will usually comprise of the issued and fully paid share
capital, statutory reserves, (reserves from asset revaluation and share premiums), Long term
debt issued either through public offers or private placements also provide a measure of
support for the bank‟s lending activities. The issue of capital adequacy is crucial in the loan
Also, the needs for liquidity usually influence the credit policy of a bank. Thus, there must be
(c) Structure of Deposit Liabilities: lending activities of banks are usually done
with the deposits mobilized from the public. These deposits are of various
types (savings, time and demand) and their stability varies in each case. The
lending policy of bank is influenced by the volume of the deposit ratio and
time also affect the credit polices of bank. In a recessionary period, the
(e) The Monetary and Fiscal Policy: the government usually adopt monetary and
31
pressures. Monetary policy guideline regulates the cost, direction and quantity
(f) Legal Requirements: the banks and other financial institution Act 1991 as
lending by banks. These provision affect the lending practices of banks and
hence the type of loan policies to be adopted at each point in time. The
ratio and various prudential guidelines for banks, which seek to protect
(g) The Bank‟s Human Resources: the quality of the human resource available to
a bank, also affects its lending practices and policies. Lending to a large extent
involve the interpretation of the financial data of the borrowing client, the
repay the facility extended. It also involves a clear appreciation of the socio-
economics and political developments in the country which may affect the
project and thus the loan exposure. In cases where there are unqualified or
lending. This activity is associated with a lot of complexities and risk and calls
for proper analysis, close monitoring and supervision. Thus, we undertake this
resource limitations.
32
(h) Factors relating to the Borrower: most times, defects in the proposals by a
potential borrower, might lead the lending bank in adopting a particular policy
badly presented and a bad one may be presented in such a way as to convey a
false impression of the viability of the business, thereby resulting in a bad risk.
cannons of good lending, may turn out to be a bad risk because of sudden
changes in tastes or fashion, or in the political situation. All these affect the
(i) Expectations of the Community: the credit needs and expectations of the
immediate community affect the lending policies of banks. These needs vary,
bound to extend credit to borrowers who present logical and viable proposals
The essence of credit analysis is to determine the ability and willingness of a borrower to
repay a loan in accordance with the terms of the loan contract. Banks attempt to assess the
degree of risk it will be willing to exposure and the amount of funds that would be prudently
extended in view of risk involved. The risks in lending stem from the various factors that can
lead to non-payment of the loan obligation when it falls due. Read et al (1980) articulates the
33
Losses sometimes result from “acts of god” such as storm, drought, fires, earthquakes and
floods. Changes in consumer demand or in technology of an industry may alter drastically the
fortunes of a business firm and place a once profitable borrower to a loss position. A
prolonged strike, competitive price cutting, or loss of key management personnel, can
seriously impair a borrower‟s ability to make loan repayments. The swings of the business
cycle affect the profits of many who borrow from banks and influence the optimism and
pessimism of business people as well as consumers. Some risks arise from personal factors
Generally, banks do not knowingly extend poor loans and advance. It is what happens after a
loan has been made, that causes it to deteriorate in quality. Such adverse circumstance may
be foreseen, as when obvious credit weaknesses are over looked or ignored. Many are,
however, unforeseen.
Aside from the risks enumerated above, a prominent feature of lending risks in Nigeria is the
outright and deliberate disregard to financial obligations. In Nigeria, loans from the bank are
often thought of as funds that are not meant to be repaid. Evidence show that before the
advent of the failed banks and financial malpractices Decree 1994, and recently the Economic
and financial Crimes Act 2001 a Nigerian who obtains a loan from the bank is not looked
upon as one who has increased his liability, but as a clever man who has successfully
attracted public funds that need be repaid. Most times, the intending borrower does not
disclose fully why the loans are wanted and as soon as approval is received, there is a
diversion to other unproductive uses, e.g. marrying more wives or buying a new car. Also,
most borrowers under estimate their needs, due to various reasons ranging from ignorance,
lack of a proper feasibility study and the fear of contracting huge debts. As a result, as soon
as the amount asked for is approved, the venture is abandoned half way, making the chance
34
Risk taking is central to banking. Banks are successful when the risks they take are
reasonable, controlled and within their financial resources and credit competence. Protection
against the risks of lending consists mainly of maintaining high credit standards, appropriate
diversification, intimate knowledge of the borrowers‟ affairs and alert collection procedures.
Also in the process of lending, banks seek to investigate the factors that may lead to default in
the repayment of loan. This investigation is called credit analysis. Nwankwo,(1980), views
credit analysis as involving a combination of all activities connected with the collation of
both qualitative and quantitative data and information. The main objective of credit analysis
is to increase the certainty level of lending by carefully assessing the parameters surrounding
the economic, financial and social status of the applicant. In credit analysis, an attempt is
made to determine the conditions and terms under which the loan will be granted, the factors
that will affect the ability to repay including financial projections, economic forecasting,
environmental analysis and the history and reputation of the borrower. It may include the
collection of information that will have a bearing on credit evaluation and the preparation of
A number of factors are considered by banks in assessing a loan request. Reed et al (1980)
views these factors as the ingredients that determine the lending officer‟s faith in the debtor‟s
ability and willingness to pay the obligations in accordance with the terms of the loan
agreement. Many authors like Adekaye (1986), Fatemi and Fooladi(2006) and Onyiriuba
(2004) call these factors the criteria for creditworthiness. Some authors call them the “six Cs”
of lending, consisting of character, capacity, capital, condition, connection and collateral. For
35
(a) Character: this is considered as the most important factor in bank lending. It
the strong desire to settle all obligations within the terms of the contract.
In credit analysis, the character of an individual could be obtained from his past operation of
the account, his previous loan service behaviour, his social class, nature of occupation and
spending patterns. For incorporated bodies or registered businesses, the character of its
principal officers, its past loan-service and repayment record are analysed in assessing its
corporate character. It is also important to obtain a status report from banks where the
(b) Capacity to borrow: this refers to the legal capacity to borrow. A bank is
interested not only in the ability of a borrower to repay but also in the legal
capacity. Banks would usually not lend to a minor except the contract is co-
signed by a parent or guardian and even at that, it must be used for essential
purposes.
In lending to a partnership, all members of the firm must sign for the loan or those signing
must have legal authority to sign for the rest. Furthermore, the partnership agreement must
For an incorporated body, the lending officer must be satisfied that the articles and
the company. The bank would in most cases insist in ascertaining that the purposes for which
the loan is required, agrees with the object‟s clause in the memorandum of association.
It is also important to note that lending to a company may be perfectly in order, for an
activity or a set of activities, but restrictions may be placed as to the amount and, or
36
conditions of borrowing by the board of the company. In this case, it is only the board that
(c) Capital: this refers to the financial position of the customer as depicted in its
financial history. It could also be reduced to the not worth of the business or
the residual equity that is available for the repayment of the debt. Credit is
usually not granted to a business unless capital resource of the business is one
of the measures of its financial strength and reflects the prudence and
(d) Collateral: This represents forms of assets pledged by the borrower as security
for the loan. Banks often ask for and take adequate collateral securities as a
something upon which the banker can fall on if things go wrong and expected
The type of collateral securities demanded by a bank and the valuation placed on it depends
on the nature and circumstances of the loan and the character of the customer. Collateral is
often referred to as the „second way out‟ and is usually taken, in case the customer cannot
Banks usually consider the following factors in assessing collaterals for bank lending:
(ii) Banks usually insist on holding a first charge on collateral. No charge is taken
(iii) Collaterals taken should be such that it will maintain or preferably increases
37
(iv) A realistic valuation of the security is done to ascertain its forced sale value,
which is lower than the normal market value. The essence is to determine a
trends on the activities of the customer, economic condition affect the ability
beyond the control of the borrower and the banker. Economic conditions are
A loan proposal may satisfy all the requirements of a good exposure, but economic
conditions may render the extension of the credit unwise. Hence, banks try to do some
forecasting of economic trends. The essence is to determine those factors in the economic
environment that might, in future, affect the projections of the borrower and hence make the
ability to repay impossible. It is important to note that the longer the maturity of the loan, the
Apart from the cannons of lending as enunciated above, banks also consider the following
(a) Safety: banks normally would have to convince themselves about the certainty
of repayment. The lending officer would want to find out the sources of
repayment of the facility granted and whether the borrower can service and
repay the loan from profits and revenues generated by the business.
(b) Suitability: banks also satisfy themselves that the loan purpose is not in
These regulations include those that affect business, investments and contracts
generally. The loan must not conflict with public policy or affect the
38
(c) Profitability: banks exist as business ventures with profit motives. Also, the
funds used in making advances are generated from customers, which usually
attract a cost to the bank. As a result, banks would naturally build in all the
attendant costs to make the lending exercise a profitable venture. These costs
include the cost of doing business, the cost of lost opportunities and the cost of
funds.
It is important for the bank to ascertain whether the project to be funded will be viable
enough to enable them recover all these costs and make a profit.
(d) Purpose of loan: as noted earlier, the purpose of the loan request must be clear
and very well-articulated. Banks insist on this since very high risk ventures
(e) Amount of the loan: the borrower is expected to articulate fairly well his
Securities are usually described as a „second way out‟ for bank lending. Banks usually realize
the securities if the customer fails or is unable to repay his loan. A security also enables the
bank to exert a better control on his customer‟s financial commitments. Taking adequate
debtor so that in the event of the debtor failing to pay his dents as at when due, the creditor
may reimburse himself for the debt out of the property charged”. Securities are also defined
39
in the widest sense by the Union Bank of Switzerland as “documents giving title to property
or claims on income which may be lodged, e.g. as securities for bank loan” it goes further to
say that securities may take the form of a pledge of securities, as assignment, a guarantee, a
Four types of securities for bank lending are easily discernable. These include liens, pledges,
security for the payment of a debt or the discharge of any other obligation for which it is
given. It also consists of the conveyance of a legal or equitable interest in real or personal
property as security for a debt. These are two types of mortgages, viz
(A) Legal mortgage: the essential features of a legal mortgage in Nigeria are as follows:
(i) The right to sell is automatically conferred on the banker in addition to a right
(B) Equitable mortgage: this is simply a deposit of a title deed by a borrower and has the
following features:
equitable mortgage only gives the bank a right on the asset mortgaged but not the right of sale
40
in the event of a default by a borrower, except by an order of the court.
ways:
(2) If a customer refuses to execute a legal mortgage in compliance with the court
Presently, as a result of the provisions of the land use Act of 1976, the customer is required to
produce a certificate of occupancy and a consent to mortgage from the state Governor before
Banks generally consider the forced sale value of a mortgage in granting a facility. The value
of the facility usually does not exceed the forced sale value of the mortgage. Note that the
remedies available to banks in a legal mortgage include a right of sale, a remedy of fore
closure, suing for the debt, right to enter into possession, and the appointment of a
receiver/manager.
debtor to the bank in case the debtor defaults. The bank usually relies on the agreement of the
guarantor to offset the debts of the principal debtor in the case of default. A guarantee is only
as reliable as the guarantor‟s ability and willingness to repay. Thus, it is important to conduct
memorandum of agreement signed by the party sought to be made liable under it. The
41
(a) There must be a consideration
(b) The guarantee must be for the whole debt on any account or in any manner
whatsoever due from the principal debtor, either banking charges including
(d) Guarantee containing definite time limit are not usually acceptable except the
bank reserves the right to withdraw future advance within the specified period.
(f) The guarantee also makes provisions for the surrender of the guarantor
(3) LIEN AS SECURITY: Here the borrower remains the owner of the property. The
bank usually has no right to dispose of the property. Banks take lien over credit balances and
this lien to enable the bank recover the debt in the event of default.
especially in a contract of life assurance. In this case, the insured has a right to receive the
sum assured at maturity or at death. This right may be assigned by the insured as security for
loan. The valid value for the assignment is the current surrender value duly obtained from the
possession of the property until the debt is paid whereas the ownership still rests with the
42
pledge subject to the pledge‟s rights. The pledge reserves the right to sell the property in
certain circumstances.
(a) Quoted share/bonds: Quoted share and bonds could also be used as security for a loan.
In this case, the bank can take either a legal or equitable charge. In either case, the bank gets
order to establish the nature of the transaction, and so prevent a customer from subsequently
alleging that he entrusted the security to the in a bail-bailee relationship, so that the bank
would not have either an equitable charge by deposit or even a lien on them. The share
certificates are usually deposited in the bank together with black share transfer forms and
consent to sell addressed to the respective registrars. Banks only lend up to 90 per cent of the
market value of the share. The reason is to allow a suitable margin over the market value for
fluctuation purposes.
(b) Treasury Bills/Certificates: these could also be used as security for a loan, depending
(c) Fixed and Floating Charge: most times, a bank may take out a charge on all or any
assets of company as security for a loan. This is usually done by way of a debenture. A
borrower and usually given by incorporated companies under seal. It should be noted that
debentures are equitable charges only and a bank cannot get any of the remedies of a legal
mortgage other than the power to appoint a receiver in the event of the company going into
bankruptcy.
Debentures are drawn in favour of bank and expressed to be payable on demand and interest
is stipulated to be at fixed or determinable rate. Banks usually make reference to the board
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2.1.15 CREDIT ADMINISTRATION AND CONTROL
(a) Credit Administration: this is concerned with the implementation of credit decisions as
authorized by the bank‟s top management of credit and involves the day-to-day follow up of
the credit, including documentations, credit files, interest payments and loan repayments,
Credit administration commences from the time an application is received from a customer to
the processing and approval, advice of facilities granted to the customer (including terms and
credit (including correspondence on irregularities observed on the account) and finally, the
(b)CREDIT CONTROL: Credit control is concerned with the post approval and monitoring
of the credit facility, to ensure that each credit remains qualitatively satisfactory during the
tenure of the credit. It is very important to monitor (control) the facility after it has been
(II) The facilities are utilized with the purpose for which they were approved
Credit controls also entail making some basic credit returns as required by the Banking Act
for the purpose of monitoring the banks total commitments to clients in a particular period.
(c) Credit Reviews: Credit reviews could be said to be a periodic appraisal of the credit
portfolio of a bank to identify accounts which are operating in an unsatisfactory manner with
a view of taking necessary corrective measures. Banks periodically review their credit
portfolio to determine the performing and nonperforming credits. Here, the causes of non
44
performing credits are investigated and reported upon and prompt action is then taken to
monitoring entail constant and periodic discussions with the borrower to better appreciate
their problems and future prospects, the level of activity and the potentials of the borrower.
The historical financial records are also closely reviewed to find out the performances of the
borrower and the causes of any deviations from the earlier projections.
Credit reviews according to Agene (1995), also involves the increase or decrease in the
approved limit and expiry date, a change in the terms and conditions of the credit, the mode
of repayment and the spread amongst other factors depending on past performances and
future plans and prospects. Credit reviews also seek to examine the financial data of the
customer to determine any deterioration or negative trends in the customer‟s credit history
including the state of the securities pledged as collateral. The determination of non-
performing accounts and the appropriate provisions is a key consideration in the review. The
prudential Guidelines (1990) specify the ways and methods of providing for non performing
account, including the methods of reserving interests and provision for the capital sum.
- The rules for classifying banks „other asset‟ as well as treatment of off-balance sheet
items.
- The minimum amount of provision to be made for each category of loan commitment;
45
- The conditions and methods for treating interest recognition for non-performing
accounts; and
- The measures for full or partial recovery of provisioned bad and doubtful debts.
Thus credit reviews try to determine whether the level of facility granted is justified and are
within the customer‟s ability to repay, or whether the funds have been deployed properly for
the purposes intended and whether the securities pledged have been perfected and are
Usually, banks are able to reclassify their loan portfolio from the credit reviews into
satisfactory and unsatisfactory classes. The unsatisfactory accounts are further broken down
(a) Sub-standard Account: These are account that possess some deficiencies in terms of
security offered being unsuitable, inadequate, non-existent or of dubious value. It may also be
(b) Doubtful Accounts: these are unsatisfactory account, the full recovery of which is
considered improbable, considering the operation and general circumstances of the accounts.
Banks usually make provisions for these from its capital reverses or by a charge against its
annual profits.
(c) Bad or Irrecoverable Accounts: These accounts are considered bad and irrecoverable by
reason of the customer becoming totally bankrupt or holds no security or the outstanding
amount „represents the residual balance of original indebtedness after the bank has set-off the
amount realized from the sale of the underlying securities, or in the opinion of the bank. It
would be too burdensome and unprofitable to continue to chase the debtors for payment.”
2.1.16. BAD AND DOUBTFUL DEBTS: bad and doubtful debts are part of inherent risks in
bank lending. Bad and doubtful debt is usually associated with the total loss of both interest
and capital (principal amount of loan). Olashore (1988) summarized the causal factors thus:
46
(i) Lack of proper appraisal of the customers need; credit worthiness and business
experience.
(ii) Indiscriminate acceptance of securities as collateral for credit facilities without regard to
(iii) Failure to obtain and review periodically the financial statements of borrowing
(iv) Absence of information on credit records and other commitment of borrowing customers.
(v) Excessive zeal on the part of borrowing customers to expand their businesses beyond
(viii) Failure of bank officials to observe the banks own credit policy”
The above causal factors could be expanded further to include the following:
(d) Sudden change in fashion (resulting in change in consumer preference and change in
Banks thus evolve different strategies in all attempts to recover these debts. The need for
recovery is principally due to the fact that bad debts affect the banks aggregate earnings and
also its capital funds and consequently affect the dividends payable to shareholders of the
bank. Huge bad and doubtful debts also affect depositor‟s confidence in the bank in
particular, and the banking system in general. Invariably, excessive bad loan may lead to
distress and capital reconstruction. In view of these factors, banks adopt two strategies:
47
2. Evolve strategies to fully or partially recover provisioned bad and doubtful debts.
The major factors responsible for the deficiencies in the credit risks management also
include:
(n) The absence of asset classification and loan loss provisioning standards
The issues above lead to credit weaknesses and poor risk selection. The obvious effects are
Banks credit analysts ensure that the principles of sound lending are set in motion to achieve
a healthy loans and advances portfolio. This entails the establishment of comprehensive
lending policies, proper credit analysis which includes analysis of financial history, viability
analysis, feasibility studies, case flow projections, ratio analysis and a proper assessment of
48
the borrower using the basic cannons of lending as discussed earlier, and yield calculations
It is generally agreed that credit monitoring and controls assist in early detection of bad
loans and determination of deteriorating accounts. In this case, the following indicators are
usually considered.
8. Development of hard core-failure to revert to credit or low debit figures when the
A deterioration of the account should sound a warning to the lending banker to put corrective
Many banks do not rush to realize the security offered by the customer as soon as a facility
goes bad. This is because of the adverse publicity this gives especially if this occurs
frequently. Realization of the asset occurs as a last resort, in many cases. Banks, however,
resort to recovery efforts geared at ensuring that the accounts are reactivated and fresh
repayment proposals put into effect for the customer. This essentially involves rescheduling,
restructuring or refinancing. All these are with a view to ease the burden of the borrower.
49
Furthermore every bank has to develop and implement comprehensive procedures and
basis, and,
Loan monitoring which is the work of the relationship manager in most cases is not a choice,
but an imperative for effective and efficient credit administration in the banking sector.
Problem loans can easily be spotted out. The banker‟s experience, knowledge of the customer
can be a guide in taking a decision as to how far the customer can be supported before
In some occasions, the customer may be in need of more support. Any or a combination of
a) Alteration or waiver of some of the terms and condition of loan covenant in a way not
to tamper with the bank interest. However, this must be communicated to the credit
department.
need.
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2.2 EMPERICAL REVIEWS
Kargi (2011) evaluated the impact of credit risk on the profitability of Nigerian banks.
Financial ratios as measures of bank performance and credit risks were collected from the
annual reports and account of sampled banks from 2004-2008 and analysed using descriptive,
correlation and regression techniques. The findings revealed that credit risk management has
a significant impact on the profitability of Nigerian banks. The findings revealed that bank‟s
loans and deposits thereby exposing them to great risk of illiquidity and distress.
Epure and Lafuente (2012) examined bank performance in the presence of risk for Costa-
Rican banking industry during 1998-2007. The results showed that performance
improvements follow regulatory changes and that risk explains differences in banks, and non-
performing loans negatively affect efficiency and return on assets while the capital adequacy
Kithinji (2010) assessed the effect of credit risk management on the profitability of
commercial banks in Kenya. Data on the amount of credit level of non-preforming loan and
profit were collected for the period 2004 to 2008. The finding revealed that the bulk of profits
of commercial banks are not influenced by the amount of credit and non-performing loans,
therefore suggesting that other variables other than credit and non-performing loans impact
on profits.
Chen and Pan (2012) examined the credit risk efficiency of 34Taiwanese commercial banks
over the period 2005-2008. Their study used financial ratio to assess the credit risk and was
analysed using Data Envelopment analysis (DEA). The credit risk parameters were credit risk
technical efficiency (CR-TE), credit risk allocative efficiency (CR-AE) and risk cost
efficiency (CR-CE). The result indicated that only one bank is efficient in all types of
51
efficiencies over the evaluated periods. Overall, the DEA results show relatively low average
Felix and Claudine (2008) investigated the relationship between bank performance and credit
risk management. It could be inferred from their findings that return on equity (ROA) both
measuring profitability were inversely related to the ratio of non-performing loan to total loan
Ahmad and Ariff (2007) examined the key determinants of credit risk of commercial banks
on emerging economy banking systems compared with the developed economies. The study
found that regulation is important for banking systems that offer multi-products and services;
credit risk. The study further highlighted that credit risk in emerging economy banks is higher
Al-Khouri (2011) assessed the impact of bank‟s specific risk characteristics, and the overall
Cooperation Council (GCC) countries over the period 1998-2008. Using fixed effect
regression analysis, result showed that credit risk, liquidity risk and capital risk are the major
factors that affect profitability is measured by return on assets while the only risk that affects
Ben-Naceur and Omran (2008) in attempt to examine the influence of bank regulations,
profitability in Middle East and North Africa (MENA) countries from 1989-2005 found that
bank capitalization and credit risk have positive and significant impact on banks‟ net interest
52
Ahmed, Takeda and Shawn (1998) in their study found that loan loss provision has a
provision indicate an increase in credit risk and deterioration in the quality of loans
Onyiriuba (2009), provided some empirical evidence on how poor stock returns emanating
from underperforming Nigerian bank credit portfolio fuelled negative volatilities in foreign
exchange, substantial reduction in the aggregate value of capital market and contagions in
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CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION
The process of this research is to analyse the credit management in the banking industry in
Nigeria. A research according to Balsley and Clover (1982:2), “is the answers to significant
and pertinent question by use of the scientific method of gathering and interpreting
information”. On the other hand, methodology simply means method used in certain process
The methodology used is descriptive and analytic in nature to permit easy combination of
methodology.
This chapter in strict adherence to the above definitions attempts the methods with which this
research intends to adopt in finding out facts on the subjects. This research shall be based on
scientific method since it will enable the researcher to systematically conduct this study in
Nachmais and Nachmais (cited in Baridam 1995:49) posit that research design could be seen
as the framework or plan that is used as a guide in collecting and analysing data for a study. It
is knowledge of proof that allows the researcher draw inferences concerning causal
This study is made up of Quasi-experimental research otherwise called surveys. This is due to
the complex relationship that exists among the variables. According to Baridam (1995:50) “in
Quasa-experimental research, the various elements of the design are not under control of the
54
researcher” This type of design is special suited to descriptive studies, which implies natural
research.
Both primary and secondary data is to be used in this study. The main instrument or tool to be
used in the collection of primary data is the questionnaire while the secondary data will be
The primary data was obtained by the researcher from the senior and other staff of the bank
where the research was focused on, through the administration of questionnaire. The
secondary data was collected through the library of The Central Bank of Nigeria, Enugu..
The population of the study refers to the Banks. But since the researcher does not intend to
study the population in this case, she has resorted to use sample size of forty (40). This is
because it is only the people who are knowledgeable and also have the ability to influence
Consequently, a sample size of forty (40) persons was drawn from the population using a
simple random sampling method. Apart from that, questions relating to the subject of the
study were asked. Respondents were required to tick right against the letters they feel is
correct and to give opinions where it is required. Out of forty (40) questionnaires distributed,
only thirty six were completed and returned. However, this is a fair figure representing 90%
of the total sample size. This percentage is acceptable because the researcher expected at least
75% in her assumption. Thus certain generalisations are made in the study.
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3.5 METHOD OF DATA ANALYSIS
A frequency count of all responses obtained from the questionnaire in the question for testing
are made using chi-square method. The responses are tallied under the following variables:
(i) Yes
(ii) No
(iii) No idea
A scientific method of data analysis was carried out and the data collected was presented in a
table and the necessary computation carried out. The chi-square statistical method used was
to aid the researcher to explain the data on the questionnaire. The questionnaire scale is based
The chi-square denoted by the Greek letter X2 is frequently used in testing a hypothesis
X2=chi-square
Fe =expected frequency
Chi-square test is non-parametric statistical tool which can be conveniently used in testing
hypothesis when dealing with discrete data, (that is, the data are not measured in testing
hypothesis or ratio scale) and it is not possible to estimate a population parameter from the
In other words, the chi-square test deals with the application of data that is not on continuous
scale of measurement. This implies that the sample data is the count for each category and is
thus discrete data. The chi-square is particularly important in analysing data presented in the
56
3:6 DETERMINATIONS OF CRITICAL VALUES
In determining the critical values or table value, the appropriate number is given or compiled
significance.
The degree of freedom is an important feature of the x2 distribution for the contingency test
The degree of freedom for data arranged in series where “n” is the number of observations.
1. Yes
2. NO
The decisions criteria for accepting or rejecting the null hypothesis have the following
characteristics.
The smallest possible number of x2 is zero. This will only occur when the observed
Therefore in all cause, x2 will have a positive value which increases as the difference between
fo and fe increases.
percentage in analysis of any cause. The x2 test is always a one tailed test with distribution as
57
Depiction
Acceptance region
Rejection region
Critical value
If a 50% or 0.5 significance level is closed in designing a test of hypothesis, what is mean is
that we have a chance of five out of hundred that will reject the hypothesis where it should be
accepted. In other words we are about 95% confident that we have made the right decision. In
this case, we say that the hypothesis has been rejected at 0.05 level of significance; that is we
58
In determining the acceptance or rejection of the null research hypothesis, the computed chi-
square is composed with the table value (under a given significance level) and degree of
(a) The null hypothesis is accepted if the computed x02 is less than the table value
(Accept H0 if x02<xe2).
(b) The null hypothesis is rejected if the computed xo2 is greater than the table value
(Reject Ho if x02>xe2)
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CHAPTER FOUR
4.1 INTRODUCTION
The chapter is devoted to the presentation of data collected, analysed and interpreted. The
research hypothesis are presented in order in which they are stated and data from
questionnaires relating to them are analysed in order to give a constructive validation of null
hypothesis (Ho)
The objectives of this study as stated earlier are to analyse how credit management affects
- To highlight the extent in which diversion of bank loan to unprofitable ventures affect
loan repayment
attention and
To ensure the acquisition of the necessary data needed for the study, forty (40)
questionnaires were distributed to selected respondent at the main branch of First bank of
Nigeria PLC in Enugu municipality. However thirty six (36) were returned and subsequently
used in the study, the number returned represented 90 of the total number.
In this section, the null hypothesis will be to ascertain their validity or non-validity using the
chi-square
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HYPOTHESIS ONE
H0: Inadequate feasibility study does not affect loan repayment in the banking industry.
Hi: Inadequate feasibility study affects loan repayment in the banking industry.
TABLE 4 .1
No 10 12 -2 4 0.33
No idea 4 12 -0 64 5.33
Chi-square = 13.99
13.99> critical value 5.99, Therefore, the null hypothesis (Ho) is rejected while the
alternative hypothesis (Hi) is accepted which states that adequate feasibility study affects loan
HYOPTHESIS TWO
HO: The diversion of bank loans to unprofitable ventures doesn‟t affect loan repayment.
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Hi: The diversion of the bank loan to unprofitable ventures affects loan repayment.
TABLE 4.2
option
Yes 10 12 -2 4 0.33
No 24 12 12 144 12.0
20.66 critical value 5.99.therefore, the null hypothesis (HO) is rejected while the alternative
hypothesis (Hi) is accepted which states that the diversion of bank loan to unprofitable
62
HYPOTHESIS THREE
H0: The problem of poor attention given to distribution of loans has effect on bank‟s
performance.
Hi: The problem of poor attention given to distribution of loans has no effect on bank‟s
performance.
TABLE 4.3
Yes 16 12 4 16 1.33
No 14 12 2 4 0.33
No idea 6 12 -6 36 3.0
Total 36 36 0 56 4.66
From the table 4.3 X02 computed value 4.66 <critical value 5.99 therefore, the null
hypothesis (Ho) is accepted while the alternative hypothesis (Hi) is rejected. We can then say
that the problem of poor attention given to distribution of loan has effect on bank‟s
performance.
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CHAPTER FIVE
5.1) INTRODUCTION
This chapter is divided into three distinct parts. The first part is concerned with the summary
of the whole study from the beginning to the end. The second part deals with the conclusion
where inferences and generalization were made or drawn from. Findings in the analysis of the
study formed the recommendation section which brought the research to an end.
This study was directed towards perhaps the most sensitive problem on credit management in
The study was organized with five chapters. Chapter one introduced research topic under the
background of the study, the chapter also stated the problems, objectives, significance of the
study, limitations and as well as definition of relevant terms used in the study.
Chapter two focused on the review of literature related to the topic, while chapter three shows
the research methodology used in gathering the relevant information needed, the decision and
the administration of the questionnaire, and equally the parameters used for the analysis of
the questionnaire.
Chapter four focused on the presentation, analysis and interpretation of data collection from
the bank used. Finally the fifth chapter draws conclusion and also makes recommendation,
which if adhered to, can enable banks manage their loans, recover their loans and make
higher profits.
From the findings on hypothesis tested (under chapter four), the result showed the
following:
That inadequate feasibility study affects loan repayment in the banking industry,
64
That the diversion of bank loan to unprofitable ventures affect loan repayment; and
That the problem of poor attention given to distribution of loan has negative effect on banks
performance.
5.2 CONCLUSION
The issue of non-performance of assets and declaration of fictitious projects has become the
order of the day in our banking system. This is a result of poor credit management in the
sector causing many banks to have become distressed. The study therefore, focused on credit
management in banks with particular references to Frist Bank of Nigeria. Plc. Data collected
and hypothesis tested revealed that inadequate feasibility study affects loan repayment; the
diversion of bank loan to unprofitable ventures affects loan repayment and the problem of
poor attention given to distribution of loan has negative effect on banks performance in the
economy.
5.4 RECOMMENDATION
Taking cognizance of the problem of the study together with researcher‟s personal
observations, it is believed that if they are strictly adhered to, some of the problems
surrounding credit management which banks are encountering will be a thing of the past. The
Banks should establish sound and competent credit management units and recruit well-
motivated staff. Credit officers are the cutting edge of credit programmes. They perform a
range of functions from project appraisal through credit disbursement and deposit
mobilization to loan collection. Issues restraining to their selection, training, placement, job
65
Proper loan appraisal and follow-up, including very careful loan screening procedure and
Precaution in credit administration is important in reducing credit risk and can be achieved
through (i) demand for appropriate collateral security before granting loans, and (ii) Effective
Banks in Nigeria should enhance their capacity in credit analysis and loan administration
while the regulatory authority should pay more attention to bank compliance to relevant
provisions of the Bank and other Financial Institution Act (1999) and prudential guidelines.
There should be credit manual, which should be strictly adhered to at every stage of the credit
process when credits are administered and managed in accordance with laid down policies
and procedures, the occurrence of reckless un-suitable credits and poor loan administration
Banks should ensure that the chief executive avoids „approval in principle in the credit
and it is expected to ratify by the board of directors even when the outcome of the transaction
is unknown and unfavourable. This has caused some banks‟ chief executives their job in the
Bankers are advised to imbibe the spirit of „‟after-sales-services „‟. They should monitor the
credit process as to prevent possible diversion of funds. There is a great danger in not
Banks should have a monitoring and control units or department to carry out a sort of post-
mortem exercise by way of controlling and monitoring credit facilities and also ensuring
66
They should put in place proper credit documentation which serves as the official
documentation verifying the existence of a credit facility and contains information relating to
the credit. This will aid banks in recovery when the loan goes bad
Credits should also be extended within the target nerves and lending strategy of the
institution. Identifying to the key feature of credit origination to be the assessment of the risk
profile of the customer /transaction, banks should develop procedure that adequately capture
salient issues regarding the borrower‟s industry, macro-economic factors, purpose of the
credit, source of repayment, track record and repayment history of the borrower, repayment
capacity of the borrower, the proposed terms and conditions, adequacy and enforceability of
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BIBLIOGRAPHY
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Ahmad, N.H., and Arih M. (2007), Multi-country study of Bank credit risk Determinants,
International Journal of Banking and Finance, 5 (1), 135 – 152
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Meyer, L. (2000), Why Risk management is important for Global financial institutions, Risk
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APPENDIX
Dear respondent,
I am a final year student of the above mentioned department and University. As part of the
requirements for the Award of degree in the university, I am carrying out a research project
on Analysis of credit management in the Banking Industry.
I therefore request you to please supply the information being sought for as stated in the
attached questionnaire so as to assist the researcher to arrive at rational conclusion.
Your identity will not be revealed in any form so feel free to complete the questionnaire with
objective and independent judgment. Thanks
Yours faithfully,
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QUESTIONNAIRE
Please tick (√) as appropriate in the box provided after each question and comment where
necessary
SECTION A
NAME.…………………….
SEX.....…………………….
AGE..................................
NATIONALITY.……….....
DESTINATION.…….........
Which of the following age rank do you belong? (20-34) (35-49) (50-64) (60 and above)
SECTION B
Does first Bank of Nigeria plc. Check on the credit stand of their customers before granting
loan facility?
a. yes
b. No.
What types of credit facilities does your bank render to its customers?
D) Overdraft
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9. Which of these credit facilities rendered by your bank to customer requires collateral
securities?
a) Agriculture
b) Housing loans
c) Industrial loan
d) Vehicle loans
10. Does inadequate feasibility study affect loan repayment in the banking industry?
11. The diversion of bank loans to unprofitable venture does not affect loan repayment.
12. The problem of poor attention given to the distribution of loans affected bank
performance.
13. What are the acceptable securities for your bank‟s credit facilities?
Building (b) Plot of land with certificate(c) A reputable guarantor (d) all of the above
14. What measures has been most effective to your bank in recovery of bad debt from its
customers?
(a) Communication (b) personal follow-up(c) court action (d) accounting of collateral
securities
17. Which of the following is the cause of default on the part of the customer‟s?
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(a) Failure of project (b) diversion of fund(c) government action (d) all of the above
18. Has adhering of strict guideline by your staff in loan appraisal increased the rate of
default?
19. Does your bank go into proper feasibility studies of customer‟s business or project before
granting loan?
21. Are banks really aware of the need for collateral securities?
74