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Assignment# 5: You Are Kindly Requested To Apply The 4 Function of

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Assignment# 5: You are kindly requested to apply the 4 function of

management on a department and show it will implement each


function in order to achieve the objective of the department.

Four functions of management


Managers typically perform the four overarching functions of
planning, organizing, leading, and controlling. these four functions
can be performed that will increase employee trust in their
supervisors, which will, in turn, have positive implications for the
organizations.
These are “the how” a manager pursues organizational goals, and
are universally known as the four functions of management. We use
the term leading instead of these practices.
1. Planning is the systematic process of making decisions about
goals and activities the organization will pursueTo make a
decision about the direction of an organization, the planning
phase must begin with analyzing the environment. Without a
solid understanding of the context, the manager would have
no basis to provide future direction. The context gives a
manager a point of reference for improvement, opportunity,
and learning from past mistakes. For this reason, the planning
function should begin with analysis. This analysis should
consider both the internal factors such as culture, values, and
performance of team members as well as the external factors
such as competitive environment, legal, regulations, economy,
technology, social values, and demographics.

The second component of planning is to use this analysis of


the environment to build goals, activities, and objectives. For
a major organization this might be the vision and mission
statement of the organization. For a smaller organization this
could be a year end, or season end goal. Some consider
planning that point in your day or month that you step away
from your desk, and think about the direction of your
organization. This requires you to reflect on your
organization’s past, and determine how that impacts the
direction going forward.

2. Organizing is the process of assembling and assigning the


human, financial, physical, informational, and other resources
needed to achieve goals. The core of the organizing function is
leveraging the resources to align with the determined goals.
Organizing human resources means first of all attracting a
labor force that can help you pursue your goal. Within the
organization, managing the human element means assigning
tasks, delegating authority, determining a structure and
hierarchy. Organizing the financial resources equates to
making sure your capital is being utilized to meet goals. If an
organization decides they want to have a best-in-class
customer service team, they better being willing to spend the
money to attract people with the disposition towards serving
others, and spend money on training, or a retreat to teach the
agents the skillsets they need. Connecting employees to how
they contribute to the financial bottom line is a way of
leveraging informational resources, as is using your company’s
proprietary algorithm to predict stock prices or develop new
products.

3. Leading is stimulating high performance by members of the


organization. This function is getting members of the
organization on board with the plan. Normally, this means
connecting with direct reports or teammates on a personal
level. Understanding what drives individuals within the team
allows a manager to design strategies around motivating,
incentivizing, mobilizing, and arousing a desire to contribute.

Implemented the planning and organizing functions. In this


scenario, however, you did not give consideration to how your
team or organization would be involved. Do they agree with
your direction? Did they have input in the process? Do they
feel valued as a team member? Do they understand their role
in a successful outcome? All of these questions are answered
by the degree to which a manager is engaged in the leading
function. Having personal conversations, designing a bonus
structure, or giving a rousing speech might all be considered
leading the organization.

4. Control is installing processes to guide the team towards goals


and monitoring performance towards goals and making
changes to the plan as needed. Control does not always mean
limited what the organization can do by having a hand in
everything. We might call this micro-managing, which is
control in its extreme form. Healthy control processes involve
putting systems in place to make sure your organization is on
track to meet the goals you established in the planning
process. Planning sets standards to compare against, and the
control process is the dashboard that tells whether or not you
are meeting the standard. For example, a grocery store might
set a goal of reducing shrink (that’s product lost to shoplifting,
damage). They decide that they want to reduce their shrink
loss by 50%. To achieve this plan, they will have to dedicate
resources (more employees to monitor, rearrange loading
dock). You already recognize that step as the organizing
function. We then incentivize our employees by designing a
bonus structure – i.e. if we collectively meet the goal, each
employee shares in the savings. If we stop there, we would
have no way of knowing if we met the goal. The control
process solves this for us. The last step in the grocery store
manager’s managerial approach is to have each department
head report their shrink loss at the end of the shift, and
aggregate those in an excel spreadsheet. In this way, the
manager can see if the rearrangement of the loading dock has
reduced the number of damaged canned goods that was
happening under the old arrangement. The manager can
make changes if they see that shrink is not improving even
after hiring a greeter at the entrance.

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