The document discusses applying the four functions of management (planning, organizing, leading, controlling) to a department in order to achieve its objectives. Planning involves analyzing internal/external factors to set goals. Organizing assembles resources like people, money, tools to achieve goals. Leading motivates employees and gets them onboard with the plan. Controlling installs processes to guide progress toward goals and allows making adjustments.
The document discusses applying the four functions of management (planning, organizing, leading, controlling) to a department in order to achieve its objectives. Planning involves analyzing internal/external factors to set goals. Organizing assembles resources like people, money, tools to achieve goals. Leading motivates employees and gets them onboard with the plan. Controlling installs processes to guide progress toward goals and allows making adjustments.
The document discusses applying the four functions of management (planning, organizing, leading, controlling) to a department in order to achieve its objectives. Planning involves analyzing internal/external factors to set goals. Organizing assembles resources like people, money, tools to achieve goals. Leading motivates employees and gets them onboard with the plan. Controlling installs processes to guide progress toward goals and allows making adjustments.
The document discusses applying the four functions of management (planning, organizing, leading, controlling) to a department in order to achieve its objectives. Planning involves analyzing internal/external factors to set goals. Organizing assembles resources like people, money, tools to achieve goals. Leading motivates employees and gets them onboard with the plan. Controlling installs processes to guide progress toward goals and allows making adjustments.
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Assignment# 5: You are kindly requested to apply the 4 function of
management on a department and show it will implement each
function in order to achieve the objective of the department.
Four functions of management
Managers typically perform the four overarching functions of planning, organizing, leading, and controlling. these four functions can be performed that will increase employee trust in their supervisors, which will, in turn, have positive implications for the organizations. These are “the how” a manager pursues organizational goals, and are universally known as the four functions of management. We use the term leading instead of these practices. 1. Planning is the systematic process of making decisions about goals and activities the organization will pursueTo make a decision about the direction of an organization, the planning phase must begin with analyzing the environment. Without a solid understanding of the context, the manager would have no basis to provide future direction. The context gives a manager a point of reference for improvement, opportunity, and learning from past mistakes. For this reason, the planning function should begin with analysis. This analysis should consider both the internal factors such as culture, values, and performance of team members as well as the external factors such as competitive environment, legal, regulations, economy, technology, social values, and demographics.
The second component of planning is to use this analysis of
the environment to build goals, activities, and objectives. For a major organization this might be the vision and mission statement of the organization. For a smaller organization this could be a year end, or season end goal. Some consider planning that point in your day or month that you step away from your desk, and think about the direction of your organization. This requires you to reflect on your organization’s past, and determine how that impacts the direction going forward.
2. Organizing is the process of assembling and assigning the
human, financial, physical, informational, and other resources needed to achieve goals. The core of the organizing function is leveraging the resources to align with the determined goals. Organizing human resources means first of all attracting a labor force that can help you pursue your goal. Within the organization, managing the human element means assigning tasks, delegating authority, determining a structure and hierarchy. Organizing the financial resources equates to making sure your capital is being utilized to meet goals. If an organization decides they want to have a best-in-class customer service team, they better being willing to spend the money to attract people with the disposition towards serving others, and spend money on training, or a retreat to teach the agents the skillsets they need. Connecting employees to how they contribute to the financial bottom line is a way of leveraging informational resources, as is using your company’s proprietary algorithm to predict stock prices or develop new products.
3. Leading is stimulating high performance by members of the
organization. This function is getting members of the organization on board with the plan. Normally, this means connecting with direct reports or teammates on a personal level. Understanding what drives individuals within the team allows a manager to design strategies around motivating, incentivizing, mobilizing, and arousing a desire to contribute.
Implemented the planning and organizing functions. In this
scenario, however, you did not give consideration to how your team or organization would be involved. Do they agree with your direction? Did they have input in the process? Do they feel valued as a team member? Do they understand their role in a successful outcome? All of these questions are answered by the degree to which a manager is engaged in the leading function. Having personal conversations, designing a bonus structure, or giving a rousing speech might all be considered leading the organization.
4. Control is installing processes to guide the team towards goals
and monitoring performance towards goals and making changes to the plan as needed. Control does not always mean limited what the organization can do by having a hand in everything. We might call this micro-managing, which is control in its extreme form. Healthy control processes involve putting systems in place to make sure your organization is on track to meet the goals you established in the planning process. Planning sets standards to compare against, and the control process is the dashboard that tells whether or not you are meeting the standard. For example, a grocery store might set a goal of reducing shrink (that’s product lost to shoplifting, damage). They decide that they want to reduce their shrink loss by 50%. To achieve this plan, they will have to dedicate resources (more employees to monitor, rearrange loading dock). You already recognize that step as the organizing function. We then incentivize our employees by designing a bonus structure – i.e. if we collectively meet the goal, each employee shares in the savings. If we stop there, we would have no way of knowing if we met the goal. The control process solves this for us. The last step in the grocery store manager’s managerial approach is to have each department head report their shrink loss at the end of the shift, and aggregate those in an excel spreadsheet. In this way, the manager can see if the rearrangement of the loading dock has reduced the number of damaged canned goods that was happening under the old arrangement. The manager can make changes if they see that shrink is not improving even after hiring a greeter at the entrance.