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    Allama Iqbal Open University, Islamabad: (Department of Business Administration)

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    ilyas muhammad
    The document provides information for students taking the Professional Communication course at Allama Iqbal Open University. It includes a checklist of materials in the course packet, warnings about plagiarism, and outlines of the course assignments. Assignment 1 involves answering questions about various communication topics. Assignment 2 requires students to write a research term paper and presentation on a communication topic relevant to their selected organization. The detailed course outline lists the main topics to be covered in each of the 9 units of the course.

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    Allama Iqbal Open University, Islamabad: (Department of Business Administration)

    Uploaded by

    ilyas muhammad
    111 views9 pages
    The document provides information for students taking the Professional Communication course at Allama Iqbal Open University. It includes a checklist of materials in the course packet, warnings about plagiarism, and outlines of the course assignments. Assignment 1 involves answering questions about various communication topics. Assignment 2 requires students to write a research term paper and presentation on a communication topic relevant to their selected organization. The detailed course outline lists the main topics to be covered in each of the 9 units of the course.

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    9502

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    The document provides information for students taking the Professional Communication course at Allama Iqbal Open University. It includes a checklist of materials in the course packet, warnings about plagiarism, and outlines of the course assignments. Assignment 1 involves answering questions about various communication topics. Assignment 2 requires students to write a research term paper and presentation on a communication topic relevant to their selected organization. The detailed course outline lists the main topics to be covered in each of the 9 units of the course.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    111 views9 pages

    Allama Iqbal Open University, Islamabad: (Department of Business Administration)

    Uploaded by

    ilyas muhammad
    The document provides information for students taking the Professional Communication course at Allama Iqbal Open University. It includes a checklist of materials in the course packet, warnings about plagiarism, and outlines of the course assignments. Assignment 1 involves answering questions about various communication topics. Assignment 2 requires students to write a research term paper and presentation on a communication topic relevant to their selected organization. The detailed course outline lists the main topics to be covered in each of the 9 units of the course.

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    ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD

    (Department of Business Administration)

    Course: Professional Communication (9502) Semester: Autumn 2020


    Level: PGD

    CHECKLIST

    This packet comprises the following material:

    1) Assignment No. 1 & 2


    2) Course outlines
    3) Assignment forms (2 sets)
    4) Schedule for submitting the assignments

    In this packet, if you find anything missing out of the above-mentioned material, please
    contact at the address given below: -

    The Mailing Officer


    Mailing Section, Block # 28
    Allama Iqbal Open University
    Sector H/8, Islamabad.
    Tel: (051) 9057611, 9057612

    Ms. Mobashira Alvi


    Course Coordinator
    ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD
    (Department of Business Administration)
    WARNING
    1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE
    ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF
    DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
    2. SUBMITTING ASSIGNMENT(S) BORROWED OR STOLEN FROM
    OTHER(S) AS ONE’S OWN, WILL BE PENALIZED AS DEFINED IN “AIOU
    PLAGIARISM POLICY”.

    Course: Professional Communication (9502) Semester: Autumn 2020


    Level: PGD Total Marks: 100
    Pass Marks: 50

    ASSIGNMENT No. 1
    (Units: 1–5)
    Note: Attempt all questions.

    Q. 1 Describe the management of information in and out of the company. (20)

    Q. 2 Write short notes on following:


    a) Use of E-mail to communicate
    b) Challenges posed by technology to an Organization. (10+10)

    Q. 3 Describe the organizational plan of Good-News and Neutral messages. (20)

    Q. 4 Write notes on following:


    a) Ethics as a Communication issue
    b) Background to Intercultural Communication (20)

    Q. 5 Nonverbal communication is necessary for good workplace relations, discuss. (20)

    2
    GUIDELINES FOR ASSIGNMENT No. 1:
    You should look upon the assignments as a test of knowledge, management skills, and
    communication skills. When you write an assignment answer, you are indicating your
    knowledge to the teacher:
     Your level of understanding of the subject;
     How clearly you think?
     How well you can reflect on your knowledge & experience?
     How well you can use your knowledge in solving problems, explaining situations,
    and describing organizations and management?
     How professional you are, and how much care and attention you give to what you do?

    To answer a question effectively, address the question directly, bring important related
    issues into the discussion, refer to sources, and indicate how principles from the course
    materials apply. The student must also be able to identify important problems and
    implications arising from the answer.

    For citing references, writing bibliographies, and formatting the assignment, APA format
    should be followed.

    ASSIGNMENT No. 2
    Total Marks: 100
    Pass Marks: 50

    This assignment is a research-oriented activity. Select a relevant organization for the


    assigned research topic. You are required to submit a term paper and present the same in
    the workshop prior to the final examination. Presentation component is compulsory for
    all students. You will have to participate in the activity fully and prepare a paper of about
    15 to 20 pages on the topic allotted to you. You are required to prepare two copies of
    Assignment No. 2. Submit one copy to your teacher for evaluation and the second copy
    for presentation in the classrooms in the presence of your resource persons and
    classmates, which will be held at the end of the semester prior to final examination.
    Include the following main headings in your report:
    a) Introduction to the topics
    b) Important sub-topics
    c) Practical aspects with respect to the topic
    d) Review of theoretical and practical situations
    e) SWOT analysis of the organization with respect to your topic
    f) Conclusions and recommendations
    g) Annex, if any

    3
    4
    You may use transparencies, charts and any other material for effective presentation. You
    are also required to select one of the following topics according to the last digit of your
    roll number. For example, if your roll number is D-3427185 then you will select topic
    number 5 (the last digit): -

    Topics:
    0. Principles of Effective Communication

    1. Written Communication: Short Reports

    2. Effective Written Job Presentation

    3. Strategies for Effective Intrapersonal Communication

    4. Successful Listening Skills

    5. Effective Proposal Writing

    6. Process of Preparing Effective Business Messages

    7. Persuasive Writing

    8. Communication and Ethical Issues

    9. Forms of Managing Information related to a Company

    5
    PROFESSIONAL COMMUNICATION
    DETAILED COURSE OUTLINE
    Course Code (9502)

    Unit-l:An Overview of Communication


    a) Meaning and Importance of Communication
    b) Barriers in Communication
    c) Nonverbal Communication
    d) Principles of Effective Communication

    Unit-2: Business Communication in Context


    a) Business Communication and the Global Context
    b) Background to Intercultural Communication
    c) National and Individual Cultural Variables
    d) Business Communication and Ethics
    e) Influences on Personal Ethics
    f) Communication and Ethical Issues

    Unit-3: Business Communication and Technology


    a) Managing Information within Organization
    1) History of Technological Developments
    2) Challenges to the Organization Made by New Technologies
    b) E-mail & Others technologies for communication
    c) Managing information our sides the Organization

    Unit-4: Message Design


    a) Process of Preparing Effective Business Messages
    1) Five Planning Steps, Basic Organizational Plans, Beginning &
    Ending
    2) Composing the Message
    b) The Appearance and Design of Business Message Business Letters,
    Memorandums, Special timesaving Message Media

    6
    c) Good-News and Neutral Messages Organizational Plan, Favorable
    Replies

    Unit-5: Written Communication: Major Plans for Letters and Memos


    a) Bad-News Messages
    1) The right Attitude, Plans for Bad-News Messages
    2) Negative Replies to Requests
    3) Unfavorable Unsolicited Messages
    b) Persuasive Written Messages
    1) Organization of Persuasive Messages
    2) Persuasive Request, Persuasive Sales Letters

    Unit-6: Written Communication: Reports


    a) Short Reports
    1) Suggestion for short Reports
    2) Informational Memorandum Reports
    3) Analytical Memorandum Reports, Letter Reports
    b) Long (Formal) Reports
    c) Proposals
    d) Writing Style and Appearance

    Unit-7: Strategies for Oral Communication


    a) Strategies for Successful Speaking and Successful! Listening
    1) Strategies for Improving Oral Presentation
    2) Strategies for Improving Listing Skills
    b) Strategies for Successful Informative and Persuasive Speaking
    1) Purpose of Informative and Persuasive Speaking
    2) Kinds of Informative and Persuasive Speaking
    3) Audience Analysis for Informative and Persuasive Speaking
    4) Organization for Informative and Persuasive Speaking
    5) Supports for Informative and Persuasive Speaking

    Unit-8: Strategies for Successful Interpersonal Communication and Group


    Meetings
    a) Strategies for Successful Interpersonal Communication
    b) Strategies for Successful Business and Group Meeting

    7
    1) Background Information, Purpose and Kinds of Meetings
    2) Solving Problems in Meeting or Groups

    8
    3) Leadership Responsibilities in Meeting
    4) Participants Responsibilities in Meetings
    c) How to Take Minutes of the Meeting

    Unit-9: The Job Application Process


    a) The Written Job Presentation
    1) Self-Assessment, Market Assessment
    2) Resume (Vita, Qualification Brief)
    3) Cover Letter to Resume
    b) The Job Application Process-Interviews and Follow-up
    1) Successful Presentation for die Job Interview
    2) Successful Follow-up Messages After the Interview
    3) Successful Negotiating

    Recommended Book:
    Effective Business Communications, International Edition, 7thEdition, by H. A.
    Murphy, Herbert W. Hilclebrandt, Jane P. Thomas.

    ======

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