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    Commercial Bank of Ethiopia

    Uploaded by

    Endalk
    The document provides instructions for first time registration for internet banking services with Commercial Bank of Ethiopia. It outlines the steps users must take to register including requiring an account with CBE, applying for the service, receiving a security pocket token from the bank with a user ID, entering registration information including the user ID, token serial number, memorable word and creating a password. It then explains how to use the pocket token, including powering it on, entering the PIN to generate a one time password for login or funds transfer and how to change the token PIN.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Commercial Bank of Ethiopia

    Uploaded by

    Endalk
    700 views2 pages
    The document provides instructions for first time registration for internet banking services with Commercial Bank of Ethiopia. It outlines the steps users must take to register including requiring an account with CBE, applying for the service, receiving a security pocket token from the bank with a user ID, entering registration information including the user ID, token serial number, memorable word and creating a password. It then explains how to use the pocket token, including powering it on, entering the PIN to generate a one time password for login or funds transfer and how to change the token PIN.

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    The document provides instructions for first time registration for internet banking services with Commercial Bank of Ethiopia. It outlines the steps users must take to register including requiring an account with CBE, applying for the service, receiving a security pocket token from the bank with a user ID, entering registration information including the user ID, token serial number, memorable word and creating a password. It then explains how to use the pocket token, including powering it on, entering the PIN to generate a one time password for login or funds transfer and how to change the token PIN.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    700 views2 pages

    Commercial Bank of Ethiopia

    Uploaded by

    Endalk
    The document provides instructions for first time registration for internet banking services with Commercial Bank of Ethiopia. It outlines the steps users must take to register including requiring an account with CBE, applying for the service, receiving a security pocket token from the bank with a user ID, entering registration information including the user ID, token serial number, memorable word and creating a password. It then explains how to use the pocket token, including powering it on, entering the PIN to generate a one time password for login or funds transfer and how to change the token PIN.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    For more information please call us on

    011-4-66-97-08/10/11 or
    011-5-54-44-46/48

    Commercial Bank of Ethiopia


    Internet Banking Service
    First time Registration User Guide

    Commercial Bank of Ethiopia is pleased to provide you with Internet Banking services that
    offer you with modern banking services such as viewing account balance, creating payment
    requests, transferring funds in a simple and efficient manner, etc. Below are the steps to be
    followed for the first time registration:
    Requirement for Internet Banking Services:
     Having Account In CBE
     Applying for the service
     Security pocket Token given by the bank.
     User ID given by the bank
    Once you receive security Pocket from the bank, you need to make first time registration,
    using the following procedure.

    Step 1: First Time User Registration


     To begin working with Commercial Bank of Ethiopia Internet Banking service please
    open any web browser and type https://www.cbeib.com.et or just go to the banks
    official site (http://www.combaneth.et) and click on the internet banking icon
    then login home page will display as below :-

     To start first time registration click “New customer, please click here” link and you
    will find Registration Menu. And click on I agree for the deal on Term and
    conditions of Internet Banking. The Registration menu will display with the following user
    authentication information Boxes and please fill the required fields carefully and
    actively to register first time.

     User Id
    User Id given by the bank (All are in capital letters).

     Device serial number


    Serial number at the back side of the security pocket token.

     Please Enter Memorable word


    Use the same as your User Id (All are in capital letters).

     Please create your own online banking Password


    Use combination of number & character to strength confidentiality.
    minimum 6 digits.
     Finally, please confirm your online banking Password
    Retype the password for confirmation.

     Register
    Click on Register button after you fill all the fields above correctly,
    you will get a message “You are successfully registered.” Then click
    on Home Page link.

    Step 2: Pocket Token Usage


    A pocket token is a physical device that an authorized user of computer services is given to
    ease authentication. Pocket tokens are used to prove one's identity electronically (as in the
    case of a customer trying to access their bank account).The token is used in addition to or in
    place of a password to prove that the customer is who they claim to be. The token acts like
    an electronic key to access something. The token include small keypads to allow entry of
    a PIN or a simple button to start a generating routine with some display capability to show a
    generated key number.
    31449023 One time password
    (OTP)

    Menu button
    Ok/Power button

    How to Generate One Time Password (OTP)----- do the steps below:-

     Power on the token (press power button) , it request you to enter PIN (four digit
    number).
    If you are using your token for the first time, give the default PIN 1254, otherwise enter
    the correct PIN and press ‘OK’ from the keypad ( ), the token generate an OTP(eight
    digit number) and shown to you on the screen. Then you can use this OTP to login to the
    Internet Banking application and to process fund transfer.

    How to Change PIN ----- do the steps below:-

     Power on the token (press power button) , it request you to enter PIN.
     If you are using your token for the first time, give the default PIN 1254, otherwise enter
    the correct PIN and press ‘OK’ from the keypad ( ).Ignore the OTP shown on the
    screen.

     Press ‘Menu ‘button ( )from the keypad. You will see “CHANGE PIN”on the
    screen.
     Press ‘OK’from the keypad, the system will ask you to enter a NEW PIN.
     Enter the NEW PIN and press ‘OK’ from the keypad, the system will ask you to
    confirm or enter the new PIN again.
     Enter the NEW PIN again and press ‘OK’. If correctly done, you will see
    “COMPLETE” message, otherwise “ERROR” on the screen. If ERROR, do the steps
    correctly again.
    Note: Don’t enter incorrect PIN for fun or some other things. Entering incorrect PIN five times consecutively will lock
    the token. If your token locked, please consult the nearby CBE branches.

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