TRƯỜNG ĐẠI HỌC BÁCH KHOA HÀ NỘI

HANOI UNIVERSITY OF SCIENCE AND TECHNOLOGY

Email and CV

Technical Writing and Presentation

SoICT - 2020
Contents
1. Email
2. CV

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EMAIL

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Email Format

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Email Format
• To: recipient’s email address
• Cc (carbon copy): copy of email to other reciplients
• Bcc (blind carbon copy): copy of email, but list of
reciplients is secret

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Email Format
• Subject: subject line
• Message
• Greeting phrase
• Opening line
• Body paragraphs
• Closing line
• Signature block

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Sample 1

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Sample 2

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Sample 3

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Tip 1. Meaningful subject

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Tip 2. Keep the message focused

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Tip 3. Avoid attachments
• Copy, paste the most important part of the document
into body of your message

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Tip 4. Indentfy yourself clearly

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Tips
• Meaningful subject line
• Keep the message focused
• Avoid attachments
• Identify yourself clearly

• Proofread your email

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CV

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Résumés - CV
• Difference between Resume and CV???
• (In some countries, they are used interchangeably)
• A CV (Curriculum Vitæ, which means course of life in Latin)
• an in-depth document
• over two or more pages
• contains a high level of detail about your achievements, a great
deal more than just a career biography.
• A resume, or résumé,
• a concise document
• typically not longer than one page (sometimes 2 pages) as the
intended the reader will not dwell on your document for very
long.
• The goal of a resume is to make an individual stand out from
the competition.

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Résumés - CV

Source: Quora

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Résumés - CV
Academic Curriculum Vitae

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Résumés - CV
Resume

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Résumés - CV
• What employers expect in a résumé?
• looks good,

• reads easily,

• appears honest, a

• provides only the relevant information an employer

 determine whether the applicant should be interviewed

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Résumés - CV
Organize a résumé

@Lannon and Gurak. 2017. Technical Communication. 14th edition. Pearson

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Résumés - CV
• Part of a résumé?
Contact Information

Career objectives

Education

Work experience

Personal data and Interests

References- Người tham khảo

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Résumés - CV

• Using template
Monster.com

TopCV

Microsoft Word

Apple Pages

…

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Résumés - CV

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Résumés - CV

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 Application Letters
• Application letter, (a.k.a cover letter)
• explain how your credentials fit the particular job
• highlight specific qualifications or skills
• convey a sufficiently informed, professional, and likable persona for the
prospective employer to decide that you should be interviewed
• Structure of an application
• Introduction: name the job, how you get job adverts (job search, peope introduce
and encourage you) identify yourself and your background,
• Body: demonstrate your qualifications, but don’t repeat your resume
• Conclusion: restate your interest and emphasize your willingness to retrain or
relocate if necessary
• Two types of application letters
• Solicited Application letters (positions advertised in print or by word of mouth)
• Unsolicited Application letters (organizations have not advertised an opening but
that might need someone like you)

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Application Letters

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Digital Versus Print Job
Application Materials
• Digital
Follow the instructions of the job application site:
format, file size, file name
Unless otherwise noted, use PDF, to retain the look and
feel
File name: ManhNV_ Application

• Print
• High quality paper
• give to recruiters/ point out items of interest on the spot
and make a lasting impression during interview

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Interviews and Follow-Up Letters
• Tell Me About Yourself - A Good Answer To This Interview
Question
• https://www.youtube.com/watch?v=5v-wyR5emRw
• Common Questions, Body Language & More
• https://www.youtube.com/watch?v=HG68Ymazo18
• Job Interview Good Example copy
• https://www.youtube.com/watch?v=OVAMb6Kui6A

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 Interviews and Follow-Up Letters
• How people fail job interviews?
They know little about the company or what role they would
play as an employee in this particular division or department.
They have inflated ideas about their own worth.
They exhibit little or no self-confidence.
They have little idea of how their education prepares them for
work.
They dress inappropriately.
They have only vague ideas of how they could benefit the
employer.
They inquire only about salary and benefits.
They speak negatively of former employers or coworkers

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Interviews and Follow-Up Letters
• Questions to expect?
Why does this job appeal to you?
What do you know about our company? About this division or unit?
What do you know about our core values (for example, informal
management structure, commitment to diversity or to the
environment)?
What do you know about the expectations and demands of this job?
What are the major issues affecting this industry?
How would you describe yourself as an employee?
What do you see as your biggest weakness? Biggest strength?
Can you describe an instance in which you came up with a new and
better wayof doing something?
What are your short-term and long-term career goals?

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Interviews and Follow-Up Letters
• Follow-up letters
• Thank you letter: Within a day or so after the interview, send a thank
you letter or email to the person who interviewed you. If you were
interviewed by multiple people, send each one an individual thank
you letter (different email, not cc)
• Acceptance or refusal letters

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Interviews and Follow-Up Letters
TIPS
• Confirm the interview’s exact time and location. Arrive
early, but no more than ten minutes
• Don’t show up empty-handed.
• Make a positive first impression
• Don’t worry about having all the answers
• Avoid abrupt yes or no answers—as well as life stories
• Don’t answer questions by merely repeating the material on
your résumé
• Never criticize a previous employer
• Prepare to ask intelligent questions

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Exercise
• Hold a job interview
• Each group choose one person to become job applicant,
others will play a role of recruitment board
• Show job advertisement
• Invite job applicant to introduce herself/ himself
• Q&A: Each member of ecruiment board ask questions to job
applicant
• Meeting at the end of interview to give comments about
Resume and interview

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