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Sector Capsule: Mobile E-Commerce in Turkey: Key Data Findings

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SECTOR CAPSULE: MOBILE E-COMMERCE IN TURKEY

19 March 2021

KEY DATA FINDINGS


Mobile e-commerce comes out the clear winner in 2020, due to COVID-19 enhancing consumers’ use of e-
commerce solu ons
Mobile e-commerce shows 244% current value growth in 2020, to reach TRY63.7 billion
The compe ve landscape within mobile e-commerce con nues to intensify in 2020, due to the availability of new
mobile applica ons
Mobile e-commerce is expected to see 34% current value CAGR (23% at constant 2020 value) over the forecast
period, to reach TRY271.3 billion in 2025

Market size Mobile E-Commerce


Retail Value RSP excl Sales Tax - TRY million - 2006-2025
63,674
Forecast
200000

150000

100000

50000

0
2006 2020 2025
Source: Passport by Euromonitor Interna onal

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Sales Performance Mobile E-Commerce
%Y-O-Y Retail Value RSP excl Sales Tax-Growth 2006-2025
243.7%
Forecast
300%

200%

100%

0%

-100%

-200%

-300% 2006 2020 2025


Source: Passport by Euromonitor Interna onal

2020 IMPACT
Mobile e-commerce con nues to be supported by the higher penetra on rates of smartphones, especially amongst
the younger popula on, alongside consumers’ growing familiarity with and trust in mobile payment apps. Furthermore,
this strong trend has been further enhanced by the event of COVID-19 in 2020, with an increasing rate of consumers
shopping online. This makes mobile e-commerce the overall winner in retailing in Turkey in 2020.
An increasing number of consumers are choosing user-friendly mobile applica ons to compare products they want to
buy, and make more informed decisions by accessing product comments. In addi on, improvements in terms of payment
systems adds further dynamism to mobile e-commerce. These new secure systems provided by leading banks and credit
card operators are building further consumer trust in payments through mobile phones. Over the forecast period, the
penetra on of smartphones and new payment technologies that feature increased convenience, prac cality and security
will further boost the performance of mobile e-commerce.

DEFINITIONS AND METHODOLOGY


MOBILE E-COMMERCE
Mobile Internet Retailing includes sales through mobile devices such as smartphones and tablets. Please note that these
sales are also included in the Internet Retailing Channel. Mobile Internet Retailing is also known as m-commerce.
METHODOLOGY
This report is derived from Euromonitor Interna onal’s Passport informa on system. Industry research is carried out by a
global team of more than 600 in-country analysts and is based on a core set of research techniques:

Na onal-level desk research, company research and analysis, store checking, trade interviewing with na onal
players and market analysis
Interna onal-level desk research, mul na onal company research and analysis, trade interviewing with
interna onal players and market analysis

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