Sector Capsule: Mobile E-Commerce in Turkey: Key Data Findings
Sector Capsule: Mobile E-Commerce in Turkey: Key Data Findings
Sector Capsule: Mobile E-Commerce in Turkey: Key Data Findings
19 March 2021
150000
100000
50000
0
2006 2020 2025
Source: Passport by Euromonitor Interna onal
200%
100%
0%
-100%
-200%
2020 IMPACT
Mobile e-commerce con nues to be supported by the higher penetra on rates of smartphones, especially amongst
the younger popula on, alongside consumers’ growing familiarity with and trust in mobile payment apps. Furthermore,
this strong trend has been further enhanced by the event of COVID-19 in 2020, with an increasing rate of consumers
shopping online. This makes mobile e-commerce the overall winner in retailing in Turkey in 2020.
An increasing number of consumers are choosing user-friendly mobile applica ons to compare products they want to
buy, and make more informed decisions by accessing product comments. In addi on, improvements in terms of payment
systems adds further dynamism to mobile e-commerce. These new secure systems provided by leading banks and credit
card operators are building further consumer trust in payments through mobile phones. Over the forecast period, the
penetra on of smartphones and new payment technologies that feature increased convenience, prac cality and security
will further boost the performance of mobile e-commerce.
Na onal-level desk research, company research and analysis, store checking, trade interviewing with na onal
players and market analysis
Interna onal-level desk research, mul na onal company research and analysis, trade interviewing with
interna onal players and market analysis