Foundational Concepts

FOUNDATIONAL
CONCEPTS
Presented by: Group 1

Core Concepts of
Business Analysis
Reference:
https://www.iiba.org/professional-development/knowledge-centr
e/ba-connection/baccm-overview---the-core-concepts-business-an
alysis-core-concept-model
Core Concepts
1. Change - a controlled transformation of an organization.
Categories of Control
➢ Prepare Change
➢ Provoke Change
➢ Prevent Change
Change is a complex, recursive, fractal concept—so business analysis

is too.
Core Concepts
2. Need - a problem, opportunity or constraint with potential

value to a stakeholder.
A. Problem, Opportunity, Constraint

B. Needs and Requirements
C. Who has Needs
D. Needs and Solution
Core Concepts
3. Stakeholder - a group of individual with a relationship to the

change or solution (interest & influence)
4. Context - the part of the environment which encompasses

the change.
➢ Inner boundary - scope of change.
➢ Outer boundary - scope of things relevant to change.
Core Concepts
5. Solution - a specific way of satisfying a need in a context.
A. Solutions and Needs

B. Solutions and Value
➢ Functionality - to do something that is difficult or impossible.
➢ Characteristics - solution confers characteristics on a stakeholder.
➢ Experiences - experience something that others do not experience.
C. Solutions and Context
D. Solutions after Change: The New Context
Core Concepts
6. Value - the importance of something to a stakeholder in a

context.
A. Importance, Ranking, and Prioritization

B. Motivation and Reward
C. Money and Value
Definition of Business Analysis
the practice of enabling change in an

organizational context by defining needs and
recommending solutions that deliver value to
stakeholders.
Components of
Business Analysis
Reference:
https://www.knowledgehut.com/blog/business-management/cor
e-business-components-in-business-analysis
What is a business?
➢ a legally recognized organization designed to provide

goods or services, or both to consumers, businesses and
government.
➢ activity of buying and selling of goods or services, or

manufacturing of goods in order to make a profit.
What is a business?
➢ any entity that takes inputs (financial or non-financial) and

convert them into outputs through various business
processes.
The Business Context
The environment within organizations:

➢ Micro or Internal Environment - different business units, functional
units, and the employees.
➢ Messo Environment - suppliers, supplier’s suppliers, customers
(wholesalers, retailers, etc.)
➢ Macro or External Environment - external stakeholders including
government, regulatory bodies, technology service providers,
competitors, partners, vendors, etc.
Why business exist?
➢ Businesses operate with the motive of improving on its

current state. Organizations strive to make sure that the
improvement on the current state is always positive and not
a loss.
Problems and Opportunities
A business problem is some limitation within

the organization while the opportunity is some
area which the business has not still ventured
into.
Business Analysis /
Business Analyst
Competencies
Reference:
https://www.bacentric.com/core-competencies-of-a-business-ana
lyst/
Core Competencies
➢ Communication Skills
➢ Critical Analysis Skills
➢ Problem Solving Skills
➢ Management & Leadership Skills
➢ Technical Awareness of the Project
➢ Tools and Techniques
IIBA/PMI and Goals
of a Professional
Association
Reference:
https://www.adaptiveus.com/blog/pmi-pba-vs-iiba-cbap
IIBA/PMI & goals of Professional Association
➢ PMI-PBA — works on projects & programs to have project

management experience.
➢ IIBA-CBAP — much broader in perspective as it covers
activities that exceeds project and programs then applies it
to the entire organizational involvement/initiative.
Levels preceding the CBAP qualifications:
1. ECBA — Entry Level Business Analysis Professional
2. CCBA — Certification of Capability in Business Analysis
3. CBAP — Certified Business Analysis Professional
Purpose for having
a Business Analysis
standard
Reference:
https://www.iiba.org/career-resources/a-business-analysis-profes
sionals-foundation-for-success/global-business-analysis-standard
s-regulations-and-best-practices/
What are the Globally Recognized Standards?
1. Body of Knowledge
➢ contains a description of generally accepted practices in the
field of business analytics.
2. Business Analysis Competency Model

➢ describes the knowledge, skills, abilities, and personal
characteristics required for a person to perform effectively as a
business analysis professional.
Purpose for having a standard
it guides business professionals within the six core

knowledge areas, describing the skills, deliverables, and
techniques that business analysis professionals require to
achieve better business outcomes.
Review a Case
Study (Finance)
Reference:
https://www.business-analysis.com.au/wp-content/uploads
/2020/10/Finance.pdf
Background about the company
A large organization with a market capitalization in the finance

industry within Australia is having to rapidly innovate using
technology and improve its efficiency and competitiveness.
The client, a large organization with a capitalism of $4.7 billion

briefed Business Analysis (BAPL) to integrate financial systems. The
organization saw an opportunity to significantly improve their market
share and also improve efficiencies across the organization.
Objective of the The company wants to innovate
the way they lend and to
Company improve the overall customer
service by connecting the 3 new
;) systems to their existing core
system.
Problem
❖ The core system is old and could not be replaced as part of the
project. It was connected to several internal systems for which
there is no integration and resulted in end-to-end customer
business processes, that did not flow, resulting in a poor customer
services.
❖ Duplication of information and incorrect customer data due to
being manually keyed into the software caused both inefficiencies
with data collection and communication with key customers.
Solution/Approach Used
➢ They used process-driven data requirements to gather information
and understand the complexity of the finance environment and were
able to work with staff to design the systems’ integration to reduced
risks, improved data quality, and reduced costs.
➢ They communicated and collaborated with the shareholders to gain
consensus, and develop specifications.
➢ They ensure that the result obtained matches what’s expected.
➢ Business analysts studied to understand not only the data in each
system but how they were going to be integrated to be able to
achieve the goal.
Outcome
❏ Integration between complex IT systems

❏ Improved end-to-end business processes
❏ Greater alignment between the business and software
❏ Reduction in duplicated data
❏ Improved data quality resulting in improved reporting capability
❏ Provided a clear vision of the life cycle of data from the source
system to the target system

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FOUNDATIONAL

Presented by: Group 1

1. Change - a controlled transformation of an organization.

Change is a complex, recursive, fractal concept—so business analysis

2. Need - a problem, opportunity or constraint with potential

A. Problem, Opportunity, Constraint

3. Stakeholder - a group of individual with a relationship to the

4. Context - the part of the environment which encompasses

5. Solution - a speciﬁc way of satisfying a need in a context.

A. Solutions and Needs

6. Value - the importance of something to a stakeholder in a

A. Importance, Ranking, and Prioritization

the practice of enabling change in an

➢ a legally recognized organization designed to provide

➢ activity of buying and selling of goods or services, or

➢ any entity that takes inputs (ﬁnancial or non-ﬁnancial) and

The environment within organizations:

➢ Businesses operate with the motive of improving on its

A business problem is some limitation within

➢ PMI-PBA — works on projects & programs to have project

2. Business Analysis Competency Model

it guides business professionals within the six core

A large organization with a market capitalization in the finance

The client, a large organization with a capitalism of $4.7 billion

❏ Integration between complex IT systems

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