The document summarizes the results of several surveys about customer satisfaction levels at different shopping complexes and a hotel.
One survey found that most men and women who visited a new London shopping complex felt satisfied overall, with 45% of men and 37% of women indicating they were satisfied. Another survey of a new Auckland, New Zealand shopping complex also found that over half of men and women were satisfied or very satisfied with the shops and restaurants.
A third survey compared customer satisfaction levels at a hotel in 2005 and 2010. It found that satisfaction levels improved over time, with the percentage of visitors rating the customer service as excellent increasing from 5% in 2005 to 28% in 2010.
The document summarizes the results of several surveys about customer satisfaction levels at different shopping complexes and a hotel.
One survey found that most men and women who visited a new London shopping complex felt satisfied overall, with 45% of men and 37% of women indicating they were satisfied. Another survey of a new Auckland, New Zealand shopping complex also found that over half of men and women were satisfied or very satisfied with the shops and restaurants.
A third survey compared customer satisfaction levels at a hotel in 2005 and 2010. It found that satisfaction levels improved over time, with the percentage of visitors rating the customer service as excellent increasing from 5% in 2005 to 28% in 2010.
The document summarizes the results of several surveys about customer satisfaction levels at different shopping complexes and a hotel.
One survey found that most men and women who visited a new London shopping complex felt satisfied overall, with 45% of men and 37% of women indicating they were satisfied. Another survey of a new Auckland, New Zealand shopping complex also found that over half of men and women were satisfied or very satisfied with the shops and restaurants.
A third survey compared customer satisfaction levels at a hotel in 2005 and 2010. It found that satisfaction levels improved over time, with the percentage of visitors rating the customer service as excellent increasing from 5% in 2005 to 28% in 2010.
The document summarizes the results of several surveys about customer satisfaction levels at different shopping complexes and a hotel.
One survey found that most men and women who visited a new London shopping complex felt satisfied overall, with 45% of men and 37% of women indicating they were satisfied. Another survey of a new Auckland, New Zealand shopping complex also found that over half of men and women were satisfied or very satisfied with the shops and restaurants.
A third survey compared customer satisfaction levels at a hotel in 2005 and 2010. It found that satisfaction levels improved over time, with the percentage of visitors rating the customer service as excellent increasing from 5% in 2005 to 28% in 2010.
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I.
Pie chart – Evaluation & Social media 2
Pie 6: The table shows in percentage terms the results of a survey of a new shopping complex in London. The pie charts compare the proportion of satisfaction level in both men and women about a new shopping complex in London. Overall, it can be seen that a majority of men and women find new shopping complex satisfactory. While the rate of the female who has no comment occupied the lowest proportion. Besides, women who dont show any comment are least, the rate of man feeling very satisfied is lowest. The percentage of people who felt satisfied with the new shopping complex in London was top-charted in both genders, with 45% in the male and 37% in the female. While the respondents in the female finding the shopping complex very satisfying occupied 34% which ranked second, those in the male captured the third position at 17%. The rate of men and women who felt dissatisfied equally accounted for 20%. The surveyed participants in the male having no comment about the shopping complex made up 18% which is twice as much as those in the female with 9%. Pie 5: The tables and pie chart show in percentage terms of the results of a survey of a new shopping complex in Auckland, New Zealand. The provided charts indicate how people felt about a new shopping complex in Auckland, New Zealand (regarding its shops, restaurants and design). Overall, larger proportions of participants felt satisfied or very satisfied with the shopping mall than those who were dissatisfied or had neutral opinions. To begin with, the percentage of men and women who find the shops satisfactory occupied the biggest proportion with 55% and 32% respectively. Besides, the surveyed participants in the female considering the shops extremely satisfactory made up 34% which is twice as much as those in the male with 17%. The rate of men and women who felt dissatisfied equally accounted for 20%. The respondents who have no comment accounted for 9% in the female and 18% in the male. The rates of men and women who felt satisfied with the restaurants were highest at 55% and 32% respectively. The female who find restaurants extremely pleased occupied 27% and the male having the similar feedback constituted 25%. The female finding the restaurants dissatisfied made up 21% while the male occupied 16% less. In addition, the proportion of participants having neutral opinions represented 15% in the male and 20% in the female. Pie 4: The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010. The given pie charts indicate how visitors evaluated the customer service in the Parkway hotel in 2005 and 2010. Overall, it is clear that the Parkway hotel made progress in its customer service and the guests had appreciated them in their response. In 2005, the percentage of visitors who felt satisfied with the hotel’s customer service occupied the biggest proportion with 45% and this figure was followed by the respondents who considered customer service poor with 21%. The rate of visitors who felt good and very poor was nearly equal with 14% and 15% respectively. The ratio of the surveyed participants who found customer service excellent accounted for the smallest percentage with 5%. After 5 years, the proportion of visitors who found the hotel’s customer service good was highest at 39% and this figure was followed by the respondents considering customer service excellent with 28%. The third and fourth were the sample who felt satisfactory and poor with 17% and 12% respectively. The smallest belonged to the surveyed participants who rated customer service very poor which occupied 4%. II. Essay 1. Some people think that newspapers are the best way to get news. However, others believe that they can get news better through another media. Discuss both views and give your opinion? In recent years, reading newspapers is believed to be the best way to get information, but the media is also chosen for its convenience On the one hand, people can get many benefits from learning news on the Internet or other social media. Many publishers tend to make their articles more attractive and eye-catching in order that readers are interested in getting news from their page. People can read news easily and effectively with colorful photos and real stories added in articles. Besides, news are posted almost every second so everyone can keep up with the latest news around them. On the other hand, broadsheet newspapers are believed to be more reliable than the media in my country. They are written by prestigious publishers and provide us with a variety of information illustrating deeply about modern society. In conclusion, although getting updated from the media has been risen due to its convenience, the role of newspapers should not be underrated. 2. The best way to ensure the growth of children is to make parents take parenting courses. Do you agree or disagree?
Parents always play a vital role in the development of children so it is
believed that all mums and dads should take parenting courses so that they are better prepared for parenthood. Although this method could bring some advantages, it is not the most effective due to many reasons, from my point of view. On the one hand, parents would benefit a great deal from parenting classes. First of all, thanks to these courses, families can acquire a detailed knowledge of proper upbringing. Because if parents learn some necessary information such as how to make friends with their son, it will help them have a better understanding of their children’s needs and take the best care of them at different ages, especially in teenage period. Secondly, moms and dads who are equipped with basic medical training, could deal with emergency situations more effectively. For instance, first aid training teaches parents what to do if their child has a high fever or a breathing issue. On the other hand, Despite such benefits of taking part in parenting courses or workshops, I believe it is not the best solution. At first, The hectic pace of life always makes parents find it difficult to arrange a suitable schedule to take part in courses. Moreover, not every family has enough financial standard to pay the tuition fee so parenting courses are not a good choice. Another reason is that the growth of children is affected by lots of factors like environment, friends, the way they interact with surroundings, so children are also provided basic knowledge and skills through other experience or books to deal with the troubles. Then they will become more independent, learn practical lessons. To sum up, in spite of some benefits that parenting classes offer, I believe that there are better approaches for this problem.