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    WORKSHEET: SBAR Communication Technique: Purpose

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    Ki C Pungit
    The document describes the SBAR communication technique, which provides a structured way to communicate important information concisely. SBAR stands for Situation, Background, Assessment, and Recommendation. It is used in healthcare settings to facilitate effective communication between team members, especially when escalating concerns or requesting actions. The document provides examples of how to use SBAR and encourages teams to practice it to improve communication.

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    WORKSHEET: SBAR Communication Technique: Purpose

    Uploaded by

    Ki C Pungit
    59 views3 pages
    The document describes the SBAR communication technique, which provides a structured way to communicate important information concisely. SBAR stands for Situation, Background, Assessment, and Recommendation. It is used in healthcare settings to facilitate effective communication between team members, especially when escalating concerns or requesting actions. The document provides examples of how to use SBAR and encourages teams to practice it to improve communication.

    Original Title

    Sbar Communication Technique

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    The document describes the SBAR communication technique, which provides a structured way to communicate important information concisely. SBAR stands for Situation, Background, Assessment, and Recommendation. It is used in healthcare settings to facilitate effective communication between team members, especially when escalating concerns or requesting actions. The document provides examples of how to use SBAR and encourages teams to practice it to improve communication.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    59 views3 pages

    WORKSHEET: SBAR Communication Technique: Purpose

    Uploaded by

    Ki C Pungit
    The document describes the SBAR communication technique, which provides a structured way to communicate important information concisely. SBAR stands for Situation, Background, Assessment, and Recommendation. It is used in healthcare settings to facilitate effective communication between team members, especially when escalating concerns or requesting actions. The document provides examples of how to use SBAR and encourages teams to practice it to improve communication.

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    WORKSHEET: SBAR Communication Technique

    Purpose
    SBAR (pronounced S-BAR) is a structured communication technique that
    provides a lot of important information in a concise and brief manner.

    When to Use
    Use this tool in the following situations: You want an action to be considered
    or taken; there is key information to share with another individual, such as
    during change of shift; or when you want to escalate a concern.

    Who Uses
    UBT teams and co-leads

    How to Use
    Originally borrowed from the U.S. Navy, SBAR works just as well in
    nonclinical settings. Brainstorm how you can use this technique with co-leads.
    e-Mail is a great place to collect and synthesize thoughts with SBAR.

    We all have different styles of communicating that vary by culture, gender,


    language, profession, and so on. For example, nurses are trained to be
    narrative (for example, nursing care plans) and doctors are trained to
    summarize (“just the facts, please”).

    SBAR makes it easier for people to convey important information without


    digressing, omitting key information, or worrying about how someone might
    react. Encourage your co-leads and teams to use SBAR to improve team
    communication.

    http://www.lmpartnership.org
    WORKSHEET: SBAR Communication Technique

    SBAR Ask SBAR Example

    What is happening now? RN: “Dr. Preston, this is Suzanne


    Graham. I'm an RN on the Step
    Situation
    Down Unit and I'm calling about
    Mr. Convissar in Room 414.”

    RN: “He had a Whipple Procedure


    eight hours ago, his blood
    pressure is 88/40, and his pulse is
    What relevant factors led 115; he’s pale and weak. I’ve had
    Background
    up to this event? to change his dressing twice
    because it's soaked through and
    there is a steady flow of blood
    from his incision.”

    What do you think is RN: “I’m worried that he's having


    Assessment
    going on? internal bleeding.”

    RN: “I need you at the bedside


    now. Would you like me to send a
    What action do you stat CBC and coags? Would you
    Recommendation
    propose? like to order anything else and
    may I confirm you are on your
    way?”

    Source: National Patient Safety http://kpnet.kp.org/qrrm/patient/toolkits/sbar/sbar_index.html (KP Intranet only)

    http://www.lmpartnership.org
    WORKSHEET: SBAR Communication
    Technique (continued)

    Practice creating an SBAR for the following clinical scenario or develop one that is
    more relevant to your work. Ask for feedback!
    Scenario
    A member has just shown up for his appointment, exactly at the right time—
    unfortunately he’s a day early! Assume the member has traveled a good distance
    and is willing to wait a reasonable amount of time to be seen. You know his
    primary care provider (Dr. Smith) is busy, but sending the member back home is
    going to be unsatisfying to him.

    State the SITUATION: Describe it in one sentence and begin with, “Dr. Smith, I
    have a patient of yours that is here on the wrong day for his appointment and…”

    Give BACKGROUND information: Research and share details of the situation,


    such as the patient’s confusion of his appointment date, his willingness to wait,
    and so on.

    Give your ASSESSMENT: Assess the situation and tell the physician what you
    think should be done, “This patient has traveled from a long distance; I don’t know
    if it was our mistake or the patient’s, but I think…”

    Provide a RECOMMENDATION: Advise the physician what your method would be


    for solving the problem. It may or may not be accepted, but it can lead to
    discussing solutions.

    http://www.lmpartnership.org

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