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Eco7: Launching A New Motor Oil Case Study Solution

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Eco7: Launching a New Motor Oil Case Study Solution

Question
Assess Avellin’s market position in the PCMO industry.  What is the main
marketing issue/marketing opportunity facing Avellin?  What evidence
(indicators and data from the case) supports your response, and that
would impact Avellin marketing decision? 
Answer
Market Position
Avellin holds 11% of market share in 2011, ranking third in purchasing cars
motor oil in the United States. However, the market share has declined since
2000, as in 2001 company’s market share was 14%. On the other hand, Avellin
had the strongest position for DIFM (Do-It-For-Me) consumers.
Avellin has always focused on being the preferred brand in DIFM since its
initiation, as it’s easy for independent customers to switch their brands.
Therefore, Avellin has always worked hard to facilitate its customers with best
services and pricing strategy. As a result, Avellin generated most of its revenue
that is 68% of its sales from independent DIFM consumers.
Marketing issues/opportunities
Marketing Issues:

 High cost
 Ignorance of DIY segment
 Market penetration based on price, which is relatively higher.

Marketing Opportunities:

 Less energy requirement


 Longer and higher performance of recycled items
 Product Combination of environmental freely and supreme performance
 Effectiveness of slogan
 Competitive advantage over SevoGreen of Sevoline.

Avellin’s marketing decision


The test marketing of new product eco7 has left the company with a decision of
projecting their penetration on a pricing basis. The customers were demanding
lesser price, but due to high cost, the high price needs to be charged. Therefore,
the company decided to offer selling rights exclusively. In doing so, the company
planned to sell either to independent DIFM stores or at Avellin Auto Store

Question:
The PMCO market consists of two broad consumer segments, five types of
service providers, and a network of channel partners.  About 84% of Avellin’s
current revenue comes from three customer types.  What is Avellin’svalue
proposition for each of these three customer types (1-2 sentences each)?
Answer :
The value proposition for each of the three customer types on which Avellin had
been gaining revenues are from:

 Independent DIFM: Avellin was one of the leading firmsamong the independent


DIFM customers due to its Aventage The Aventage Program consists of dedicated
sales manager, providing customers with the information on the oil changes,
discounts and also providing Avellin on customer buying behavior and trends.
 National Retailers: Avellin used the DIY strategy by placing its oil on thebottle
and sold it to customers through national retailers such as warehouse clubs, auto
parts, merchandisers and the super markets such as Wal-Mart. The new product
Eco7 was packed in a green bottle to show it as eco-friendly and were placed in
attractive shelves to catch the attention of customers.
 AvellinAuto:AvellinAuto are the auto shops owned by Avellinwhere it provides
fast lube, oil changes, and repairs. The reasons that Avellin decided to open its auto
shops is to target and gain more customers and create brand awareness in the
PCMO market.

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