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    Receptionist and Guest Conversation

    Uploaded by

    Julitus
    The receptionist checked in a guest for a three night stay at the ABC Hotel. The guest booked a room with twin beds for herself and a friend, paying with a credit card. The room rate was Rp 500,000 per night and included a full Asian breakfast each morning. The receptionist provided the guest with their room key and instructions on how to reach room 678 on the sixth floor. Check out time was confirmed to be 2 PM.

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    © All Rights Reserved
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    Receptionist and Guest Conversation

    Uploaded by

    Julitus
    168 views2 pages
    The receptionist checked in a guest for a three night stay at the ABC Hotel. The guest booked a room with twin beds for herself and a friend, paying with a credit card. The room rate was Rp 500,000 per night and included a full Asian breakfast each morning. The receptionist provided the guest with their room key and instructions on how to reach room 678 on the sixth floor. Check out time was confirmed to be 2 PM.

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    The receptionist checked in a guest for a three night stay at the ABC Hotel. The guest booked a room with twin beds for herself and a friend, paying with a credit card. The room rate was Rp 500,000 per night and included a full Asian breakfast each morning. The receptionist provided the guest with their room key and instructions on how to reach room 678 on the sixth floor. Check out time was confirmed to be 2 PM.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    168 views2 pages

    Receptionist and Guest Conversation

    Uploaded by

    Julitus
    The receptionist checked in a guest for a three night stay at the ABC Hotel. The guest booked a room with twin beds for herself and a friend, paying with a credit card. The room rate was Rp 500,000 per night and included a full Asian breakfast each morning. The receptionist provided the guest with their room key and instructions on how to reach room 678 on the sixth floor. Check out time was confirmed to be 2 PM.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Receptionist and Guest conversation

    R= Receptionist
    G= Guest

    R: Good morning Madam, welcome to ABC Hotel. How can we help you?

    G: Do you have any rooms available for today?

    R: Yes Madam, we have plenty of rooms available today. How long will you be staying?

    G: I will be staying for three nights.

    R: How many guests are with you?

    G: Just me and my friend.

    R: Would you like a room with a double bed or twin beds?

    G: Twin beds, please.

    R: All rooms in this hotel are non-smoking rooms. Do you okay with it?

    G: No problem.

    R: All right, Madam. Your room will be Rp 500.000,00 per night. May I see your ID Card,
    please?

    G: Here it is.

    R: Thank you. How would you like to pay?

    Cash or credit card?

    G: I would like to pay with credit card, here it is.

    R: Yes, Madam. Thank you.

    G: Is breakfast included?

    R: Yes, a full Asian style breakfast every morning.

    G: Thank you.

    R: You’re welcome, Madam. Could you fill out this form?

    G: Of course, no problem.

    R: Alright. Thank you, Madam. We processed your information. Your room will be room 678
    on the sixth floor. Here is your room key. To get to your room, take the elevator on the left
    side, then press six on the button on the elevator. Your room will be on the right side. A
    bellboy will bring your luggage shortly.
    G: Great, thank you.

    R: You’re welcome. If you have any problems, please dial ‘0’ from your room. There is
    Internet connection available in all areas of hotel 24 hours a day.

    G: Thank you. What time is check out?

    R: Maximum time to check out is at 2 PM.

    G: Thank you.

    R : my pleasure, Madam have a wonderful stay in ABC hotel

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