IBM Professional Certification Program: Study Guide Series
IBM Professional Certification Program: Study Guide Series
IBM Professional Certification Program: Study Guide Series
The Certification item writers used these objectives to develop the questions
that they wrote, and which will appear on the exam.
After you have reviewed the objectives and completed your own research,
then take the assessment exam. While the assessment exam will not tell which
question is answered incorrectly, it will tell you how you did by section. This will
give you a good indication as to whether you are ready to take the actual exam
or if you need to further review the materials.
Note: This is the high-level list of objectives. As you review these objectives, you will
see a more detailed level of how to perform the task.
IMPORTANT:
• This study guide contains links to IBM marketplace, IBM Documentation, IBM
Box Folder, and Seismic resources. Some of Seismic resources may not be
accessible to business partners. Note that customers cannot access any Seismic
links.
• For Business Partners taking this exam, many of the Seismic links require you to
be a part of the Sterling - Partner Select profile. If you do not have this access,
you will need to request by sending the following information to
ibmsterling_salesenablement@us.ibm.com:
o Your Name
o Your PartnerWorld/IBM ID email address
o Your Company Name
Once your request is approved, you will be notified that you have been granted
access.
Contents
Section 1: Discovery (Requirements) ........................................................................................................... 6
TASK: 1.1 - TEST OBJECTIVE: Identify client supply chain needs. ............................................................. 6
SUBTASK(S): .......................................................................................................................................... 6
TASK: 1.2 - TEST OBJECTIVE: Validate the client industry. ........................................................................ 7
SUBTASK(S): .......................................................................................................................................... 7
TASK: 1.3 - TEST OBJECTIVE: Analyze the client volume. ........................................................................ 9
SUBTASK(S): .......................................................................................................................................... 9
TASK: 1.4 - TEST OBJECTIVE: Analyze the current client technical capability. ....................................... 10
SUBTASK(S): ........................................................................................................................................ 10
TASK: 1.5 - TEST OBJECTIVE: Compare and contrast the service-level agreements. ............................. 11
SUBTASK(S): ........................................................................................................................................ 11
TASK: 1.6 - TEST OBJECTIVE: Describe the availability of the system. ................................................... 12
SUBTASK(S): ........................................................................................................................................ 12
TASK: 1.7 - TEST OBJECTIVE: Describe the resiliency of the system. ..................................................... 12
TASK: 1.8 - TEST OBJECTIVE: Describe the data-privacy and localization (cross-borders)..................... 13
TASK: 1.9 - TEST OBJECTIVE: Describe the regulatory requirements (laws, regulations). ..................... 13
Section 2: Solutioning (including Demoing) ............................................................................................... 14
TASK: 2.1 - TEST OBJECTIVE: Select the correct products to meet client requirements. ...................... 14
SUBTASK(S): ........................................................................................................................................ 14
TASK: 2.2 - TEST OBJECTIVE: Test the suitability of the solution recommended. (limit to solution
context) ................................................................................................................................................... 18
SUBTASK(S): ........................................................................................................................................ 18
TASK: 2.3 - TEST OBJECTIVE: Assess that the budget fits the solution recommended. ......................... 19
SUBTASK(S): ............................................................................................................................................ 19
TASK: 2.4 - TEST OBJECTIVE: Investigate and match the client’s internal strategic platform................ 20
SUBTASK(S): ........................................................................................................................................ 20
TASK: 2.5 - TEST OBJECTIVE: Demonstrate the key features of the solution. ........................................ 21
SUBTASK(S): ........................................................................................................................................ 21
Section 3: ROI (Business Value).................................................................................................................. 22
TASK: 3.1 - TEST OBJECTIVE: Build the bill-of-materials......................................................................... 22
SUBTASK(S): ........................................................................................................................................ 22
TASK: 3.2 - TEST OBJECTIVE: Determine if a business value assessment is required ............................ 22
REFERENCE(S):..................................................................................................................................... 22
TASK: 3.3 - TEST OBJECTIVE: Compare the costing, CAPEX versus OPEX ............................................... 23
Section 4: Design (Architecture) ................................................................................................................ 24
TASK: 4.1 - TEST OBJECTIVE: Describe the logical architecture. ............................................................ 24
SUBTASK(S): ........................................................................................................................................ 24
TASK: 4.3 - TEST OBJECTIVE: Prescribe the bill-of-materials.................................................................. 24
TASK: 4.4 - TEST OBJECTIVE: Construct or define the system characteristics ....................................... 25
SUBTASK(S): ........................................................................................................................................ 25
Section 5: Operations (RACI) ...................................................................................................................... 26
TASK: 5.1 - TEST OBJECTIVE: Determine who will be responsible for the solution. .............................. 26
SUBTASK(S): ........................................................................................................................................ 26
Section 6: Generic Reference Links ............................................................................................................ 27
Section 1: Discovery (Requirements)
SUBTASK(S):
1.1.1 Identify client supply chain needs (SAS)
REFERENCE(S):
IBM.COM References:
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Executive Summary - https://www.ibm.com/downloads/cas/X9EVABY4
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Whitepaper - https://www.ibm.com/downloads/cas/PZ7LROWL
• Driving Strategic Value with IBM Sterling Supply Chain Business Network Infographic -
https://www.ibm.com/downloads/cas/G83OBYPJ
• IDC Whitepaper - The Business Value of IBM Sterling B2B Integration and Managed File Transfer
Solutions - https://www.ibm.com/supply-chain/collaboration (This asset expires on
October 28th 2021).
• The future of EDI: An IBM point of view - https://www.ibm.com/watson/supply-
chain/resources/future-of-edi/
• IBM Sterling Supply Chain Business Network - https://www.ibm.com/products/supply-
chain-business-network
• IBM Sterling B2B Collaboration - https://www.ibm.com/supply-chain/collaboration
• IBM Supply Chain Business Network Solution Brief -
https://www.ibm.com/downloads/cas/KAL5XXXZ
Seismic References:
• Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
• Sterling B2B Collaboration One Pager -
https://ibm.seismic.com/Link/Content/DCI2U3y7pigkmGVq-dxRGUag
• Sterling Certified Containers Sales Kit Page -
https://ibm.seismic.com/Link/Content/DCp_1jDkbfdEi-k9K29WpiSg
• IBM Sterling Transformation Extender Conversation Guide:
https://ibm.seismic.com/Link/Content/DC4MBO2qmZ9EakJc6hEsl2hg
• Business Value of IBM Sterling B2B Integration and Managed File Transfer
Solutions - IDC White Paper: https://ibm.seismic.com/Link/Content/DCK5rY-
08cREOF5BvbAdIHng
• https://ibm.seismic.com/Link/Content/DCafhxoeE-K0qOgE07pGyIkw
• B2Bi Conversation Guide - Healthcare -
https://ibm.seismic.com/Link/Content/DC4ExaINPlZ06RDBjoRyT_iA
• MFT Conversation Guide - Healthcare -
https://ibm.seismic.com/Link/Content/DCGiK9zTeUiUKC7VWOIMcFZg
TASK: 1.3 - TEST OBJECTIVE: Analyze the client volume.
SUBTASK(S):
1.3.1 Define Data (Small, medium and large)
1.3.2 Define the client’s trading partner network (Small, medium and large)
REFERENCE(S):
Seismic References:
• Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
• Supply Chain Talk Secure MFT Bundle Presentation -
https://ibm.seismic.com/Link/Content/DCfd77fixIAUa_8p8XC7e3VQ
• Business Value of IBM Sterling B2B Integration and Managed File Transfer
Solutions - IDC White Paper - https://ibm.seismic.com/Link/Content/DCK5rY-
08cREOF5BvbAdIHng
• Small Partner Automation FAQ -
https://ibm.seismic.com/Link/Content/DC0aVTJcGd7EuEXZ2iPt6lyg
• MFT Discovery and Challenger Questions -
https://ibm.seismic.com/Link/Content/DCjyCSfq5H9EmPwCjUWS615w
• Control Center Director Discovery Questions -
https://ibm.seismic.com/Link/Content/DCWqa4rCBLvUKkX_1gI-HpgA
• B2B Software Prospect and Discovery Questions -
https://ibm.seismic.com/Link/Content/DCCaNjXSgzuUWKDd79s0NBzQ
• PEPPOL Discovery Questions -
https://ibm.seismic.com/Link/Content/DCEbk9vmGN8EClixUmu9uPGA
• SCBN DCS Discovery and Challenger Questions -
https://ibm.seismic.com/Link/Content/DCP-YhhkXlQUmR4BjF8D6QZw
• Connect Direct Discovery and Challenger Questions -
https://ibm.seismic.com/Link/Content/DCOaQz4A9mE0WcrS-4AfPKhw
TASK: 1.4 - TEST OBJECTIVE: Analyze the current client technical capability.
SUBTASK(S):
1.4.1 Define Low technical capability
REFERENCE(S):
Seismic References:
• Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
• BTI Enterprise and Multi-enterprise Conversation Guide -
https://ibm.seismic.com/Link/Content/DCdLH2GrVa0UCQ1emLA157cQ
• SCBN Client Presentation for Connect and Collaborate -
https://ibm.seismic.com/Link/Content/DC1p9cKr579kW3nPAXb4XKQQ
• How to Sell MFT in Healthcare -
https://ibm.seismic.com/Link/Content/DCuP0y7orxhU-7WKPvV5nbmw
• How to Sell MFT in FSS Tier 2 Banking -
https://ibm.seismic.com/Link/Content/DCafhxoeE-K0qOgE07pGyIkw
• How to Sell MFT in Distribution-Retail -
https://ibm.seismic.com/Link/Content/DCZufrfh3H4kae9naXmKgciw
• Small Partner Automation Conversation Guide -
https://ibm.seismic.com/Link/Content/DCX0iukaPbMECwmm_YeSs3BQ
TASK: 1.5 - TEST OBJECTIVE: Compare and contrast the service-level agreements.
SUBTASK(S):
1.5.1 Describe Batch
REFERENCE(S):
IBM.COM References:
• Building Consolidated Agreement for Cloud -
https://www.ibm.com/support/customer/csol/contractexplorer/cloud/agreeme
nt-builder
• Seismic References:
• Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
• Control Center Monitor First Call Client Presentation -
https://ibm.seismic.com/Link/Content/DC4_mdkk0pG0qjsP5QfbQOHA
• SCBN Technical Presentation -
https://ibm.seismic.com/Link/Content/DCVkWapYNHZEuGj1KN3kCRcg
• B2B Software Prospect and Discovery Questions -
https://ibm.seismic.com/Link/Content/DCCaNjXSgzuUWKDd79s0NBzQ
• Global Mailbox FAQ -
https://ibm.seismic.com/Link/Content/DCbWmh51hbVkKAXX0dEbKhYg
• Control Center Monitor Sales Kit -
https://ibm.seismic.com/Link/Content/DCJc2gK8uiT0Ki4HHmnQJllQ
• IBM Sterling Client Case Studies -
https://ibm.seismic.com/Link/Content/DCYic3rftEOkSvkCIBquJeGA
TASK: 1.6 - TEST OBJECTIVE: Describe the availability of the system.
SUBTASK(S):
1.6.1 Determine the business continuity.
REFERENCE(S):
IBM.COM References:
• Building Consolidated Agreement for Cloud -
https://www.ibm.com/support/customer/csol/contractexplorer/cloud/agreeme
nt-builder
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Executive Summary - https://www.ibm.com/downloads/cas/X9EVABY4
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Whitepaper - https://www.ibm.com/downloads/cas/PZ7LROWL
• Driving Strategic Value with IBM Sterling Supply Chain Business Network Infographic -
https://www.ibm.com/downloads/cas/G83OBYPJ
TASK: 1.9 - TEST OBJECTIVE: Describe the regulatory requirements (laws, regulations).
REFERENCE(S):
IBM Documentation References:
• IBM Sterling Business Transaction Intelligence Data Protection -
https://www.ibm.com/docs/en/scbn?topic=intelligence-data-protection
• Federal Information Processing Standards (FIPS) 140-2 -
https://www.ibm.com/docs/en/b2b-integrator/6.0.3?topic=fips-federal-
information-processing-standards-140-2
• GDPR - https://www.ibm.com/docs/en/b2b-integrator/6.0.3?topic=integrator-
general-data-protection-regulation-gdpr
Section 2: Solutioning (including Demoing)
TASK: 2.1 - TEST OBJECTIVE: Select the correct products to meet client requirements.
SUBTASK(S):
2.1.1 Select the products(s) to meet scenario (SAS)
2.1.1.1 Select the products(s) to meet scenario (SCBN standard and premium vs MFT vs SCBN essentials)
REFERENCE(S):
IBM.COM References:
• IBM Sterling Supply Chain Business Network Pricing options – Which one is right for you?
Compare features and pricing - https://www.ibm.com/products/supply-chain-
business-network/pricing
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Executive Summary - https://www.ibm.com/downloads/cas/X9EVABY4
• Driving Strategic Value with IBM Sterling Supply Chain Business Network
Whitepaper - https://www.ibm.com/downloads/cas/PZ7LROWL
• Driving Strategic Value with IBM Sterling Supply Chain Business Network Infographic -
https://www.ibm.com/downloads/cas/G83OBYPJ
• IBM Sterling Transaction Manager - https://www.ibm.com/products/transaction-
manager
• IBM Sterling Catalog Manager - https://www.ibm.com/products/catalog-manager
• 3 ways to eliminate the pain of manual transactions with your smaller partners -
https://www.ibm.com/blogs/supply-chain/ibm-3-ways-to-eliminate-the-pain-
of-manual-transactions/
• MFT on ibm.com - https://www.ibm.com/supply-chain/managed-file-transfer
REFERENCE(S):
IBM.COM References:
o Generic System Requirements Link -
https://www.ibm.com/software/reports/compatibility/clarity/osForProduct.html
o IBM Sterling Business Transaction Intelligence Data Protection -
https://www.ibm.com/support/knowledgecenter/SSRJDU/bti/QA/bti_qa_is_my_da
ta_secure.html
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o IBM Sterling Business Transaction Intelligence Conversation Guide -
https://ibm.seismic.com/Link/Content/DCdLH2GrVa0UCQ1emLA157cQ
o B2Bi for Health Care - https://ibm.seismic.com/Link/Content/DCsK8ewq-
TLUubUWmCjjgyqw
o B2Bi for Manufacturing -
https://ibm.seismic.com/Link/Content/DC8nNgf10GcUqAde4V25cvyw
o B2Bi for Retail -
https://ibm.seismic.com/Link/Content/DC8IJLmCy6dUqHyJoD51v1yA
o How to sell B2Bi in Industrial -
https://ibm.seismic.com/Link/Content/DCDcBSQYeWwUCEaD5-8vUtFg
o How to sell B2Bi in Distribution -
https://ibm.seismic.com/Link/Content/DCP7QThCqvzk2Gathn1AltSA
o How to sell B2Bi in Healthcare -
https://ibm.seismic.com/Link/Content/DCeYqCWBQdCUGEZUFmSY5Mmg
o How to sell PEM in FSS -
https://ibm.seismic.com/Link/Content/DCAiypnvfHl0uv9XX4zrh3dg
o MFT Conversation Guide – FSS -
https://ibm.seismic.com/Link/Content/DCoe8N1ZeBf0m9zsB0WCn2Lg
o MFT Conversation Guide Healthcare -
https://ibm.seismic.com/Link/Content/DCGiK9zTeUiUKC7VWOIMcFZg
o MFT conversation Guide – Retail Distribution -
https://ibm.seismic.com/Link/Content/DClxPX-raK70WngH11IEE_yw
o How to Sell MFT in FSS Tier2 Banking - https://ibm.seismic.com/Link/Content/DCafhxoeE-
K0qOgE07pGyIkw
o How to Sell MFT in Healthcare - https://ibm.seismic.com/Link/Content/DCuP0y7orxhU-
7WKPvV5nbmw
o How to Sell MFT in Distribution Retail -
https://ibm.seismic.com/Link/Content/DCZufrfh3H4kae9naXmKgciw
TASK: 2.3 - TEST OBJECTIVE: Assess that the budget fits the solution recommended.
SUBTASK(S):
2.3.1 Assess by Product/Solution.
REFERENCE(S):
IBM.COM References:
o IBM Sterling Business Transaction Intelligence Pricing -
https://www.ibm.com/products/transaction-intelligence/pricing
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o IBM Sterling Business Transaction Intelligence Conversation Guide -
https://ibm.seismic.com/Link/Content/DCdLH2GrVa0UCQ1emLA157cQ
o Partner Engagement Manager Conversation Guide -
https://ibm.seismic.com/Link/Content/DC10gnDVI_WEWAfPeC2nYOUg
o MFT Conversation Guide – Healthcare -
https://ibm.seismic.com/Link/Content/DCGiK9zTeUiUKC7VWOIMcFZg
o MFT Conversation Guide – FSS -
https://ibm.seismic.com/Link/Content/DCoe8N1ZeBf0m9zsB0WCn2Lg
o MFT Conversation Guide – Retail Distribution -
https://ibm.seismic.com/Link/Content/DClxPX-raK70WngH11IEE_yw
o B2B Collaboration Certified Containers Client Presentation -
https://ibm.seismic.com/Link/Content/DCCWqsLfoZ8ECd4RGOVIZI4Q
TASK: 2.4 - TEST OBJECTIVE: Investigate and match the client’s internal strategic platform.
SUBTASK(S):
2.4.1 Align with the product’s supported matrix. (Windows? Linux?)
REFERENCE(S):
IBM.COM References:
o IBM Sterling B2B Integrator 6.0.3 Detailed System Requirements -
https://www.ibm.com/software/reports/compatibility/clarity-
reports/report/html/softwareReqsForProduct?deliverableId=3D8F97E0CC5411E8
8A68D3FD63CD0AC5&osPlatforms=AIX%7CLinux%7CWindows&duComponentId
s=D004%7CD006%7CS001%7CS005%7CS003%7CS002&mandatoryCapIds=30
%7C125%7C9%7C131%7C13%7C25%7C184%7C26&optionalCapIds=35%7C12
1
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o Ovum Modernizing MFT solutions for evolving business IT requirements -
https://ibm.seismic.com/Link/Content/DCZqSsjn6KwUi7MuX3pvEynQ
TASK: 2.5 - TEST OBJECTIVE: Demonstrate the key features of the solution.
SUBTASK(S):
2.5.1 Demonstrate the ‘story’ to the client. The story needs to match the business requirements of the
client.
REFERENCE(S):
IBM.COM References:
o IBM Sterling Business Transaction Intelligence Interactive Demo -
https://www.ibm.com/watson/supply-chain/resources/scbn-demo/
o IBM Sterling Business Transaction Intelligence Enterprise Trial -
https://www.ibm.com/products/transaction-intelligence/pricing
o ITX/A Conversation Guide -
https://ibm.seismic.com/Link/Content/DC4MBO2qmZ9EakJc6hEsl2hg
o SCBN Client Presentation – Industrial -
https://ibm.seismic.com/Link/Content/DClWDR855KP0GAs71NawjqXw
o Control Center Director Client Presentation -
https://ibm.seismic.com/Link/Content/DC6WgC6xnPGU24FhDqg3Ybhg
o Sterling Sales Kits & Sales Plays -
https://ibm.seismic.com/Link/Content/DCWhdCPMS2jUCd8mU1NqLTfQ
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o IBM Sterling Business Transaction Intelligence Conversation Guide -
https://ibm.seismic.com/Link/Content/DCdLH2GrVa0UCQ1emLA157cQ
o IBM Sterling Business Transaction Intelligence Elevator Pitches -
https://ibm.seismic.com/X5/DocCenter.aspx?ContentId=1af6b174-5ab5-40d1-
90d5-e98b035e7b71
Section 3: ROI (Business Value)
REFERENCE(S):
IBM.COM References:
o The Business Value of IBM Sterling B2B Integration and Managed File Transfer
Solutions -
https://hosteddocs.ittoolbox.com/The_Business_Value_of_IBM_Sterling_B2B_Int
egration_and_Managed_File_Transfer_Solution.pdf
o Driving Strategic Value with IBM Sterling Supply Chain Business Network -
https://www.ibm.com/downloads/cas/X9EVABY4
o IBM Sterling #FocusFriday Call 2020-11-13 B2B + MFT IDC Whitepaper
Presentation - https://ibm.seismic.com/Link/Content/DCESs1NohyTk-
np9VzWucGAw
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o Sterling Sales Kits & Sales Plays -
https://ibm.seismic.com/Link/Content/DCWhdCPMS2jUCd8mU1NqLTfQ
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o IBM Sterling Business Transaction Intelligence Conversation Guide -
https://ibm.seismic.com/Link/Content/DCdLH2GrVa0UCQ1emLA157cQ
o Transaction Manager ROI calculator - https://ibm.seismic.com/Link/Content/DC0fySvgd-
706yV0edlHVPvQ
o Document Transaction Services ROI calculator -
https://ibm.seismic.com/Link/Content/DCVFj0yJPQiUqecZEjnZyflg
Section 4: Design (Architecture)
REFERENCE(S):
IBM.COM References:
o Driving Strategic Value with IBM Sterling Supply Chain Business Network Executive
Summary - https://www.ibm.com/downloads/cas/X9EVABY4
o Driving Strategic Value with IBM Sterling Supply Chain Business Network
Whitepaper - https://www.ibm.com/downloads/cas/PZ7LROWL
o Driving Strategic Value with IBM Sterling Supply Chain Business Network Infographic -
https://www.ibm.com/downloads/cas/G83OBYPJ
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o Sterling Certified Containers Sales Kit -
https://ibm.seismic.com/Link/Content/DCp_1jDkbfdEi-k9K29WpiSg
o B2B Certified Containers Client Presentation -
https://ibm.seismic.com/Link/Content/DCCWqsLfoZ8ECd4RGOVIZI4Q
o B2B Collab Use Cases for Certified Containers -
https://ibm.seismic.com/Link/Content/DCpQp1M84aX0uxq6bsTnBLJA
o B2B Certified Containers Full Parts List -
https://ibm.seismic.com/Link/Content/DCDVqq5g4FYkuQqUal-rSykw
o IBM Certified Containers White Paper -
https://ibm.seismic.com/Link/Content/DC7LM6fHavi0C2ZTvIfNEgnA
o Business Value of B2B Certified Containers -
https://ibm.seismic.com/Link/Content/DCr4sVNfyma06O3XhpmxYKMA
o IBM B2B Collaboration and Order Management Software Certified Container update -
https://ibm.seismic.com/Link/Content/DC_YYzJ4BJ_kenihUHR6Al5w
Section 5: Operations (RACI)
TASK: 5.1 - TEST OBJECTIVE: Determine who will be responsible for the solution.
SUBTASK(S):
5.1.1 Determine who will host the solution
REFERENCE(S):
IBM.COM References
o IBM Sterling Supply Chain Business Network Cloud Solution Brief -
https://www.ibm.com/downloads/cas/KAL5XXXZ
IBM Documentation References
o IBM Sterling Business Transaction Intelligence Troubleshooting-
https://www.ibm.com/docs/en/scbn?topic=america-troubleshooting
o IBM Sterling Business Transaction Intelligence Administration -
https://www.ibm.com/docs/en/scbn?topic=started-getting-as-administrator
o IBM Sterling Business Transaction Intelligence Data Expectations -
https://www.ibm.com/docs/en/scbn?topic=intelligence-data-protection
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o Global Mailbox Solution Brief -
https://ibm.seismic.com/Link/Content/DC1dacPffG40mhi2L16pI2ZQ
Section 6: Generic Reference Links
IBM.COM References
o IBM Support - https://www.ibm.com/support/pages/node/733923
o IBM Sterling Business Transaction Intelligence Input API -
https://developer.ibm.com/apis/catalog/scsharedledgers--svl-bti-inputapi-
product/api/API--scsharedledgers--svl-inputapi#post-620363900
o IBM Supply Chain Community:
https://community.ibm.com/community/user/supplychain/home
IBM Documentation References:
o IBM Documentation Home Page - https://www.ibm.com/docs/en
o IBM Sterling Connect:Direct Distributed - https://www.ibm.com/docs/en/connect-
direct/6.0.0
o IBM Sterling B2B Integrator, File Gateway and Global Mailbox -
https://www.ibm.com/docs/en/b2b-integrator/6.1.0
o IBM Sterling Transformation Extender - https://www.ibm.com/docs/en/ste/10.1
o IBM Transformation Extender Advanced - https://www.ibm.com/docs/en/stea/10.0
o IBM Control Center Monitor and Director - https://www.ibm.com/docs/en/control-
center/6.2.0?topic=620-control-center-director
o IBM Partner Engagement Manager - https://www.ibm.com/docs/en/spems
o IBM Sterling Secure Proxy - https://www.ibm.com/docs/en/secure-proxy/6.0.2
o IBM Sterling External Authentication Server - https://www.ibm.com/docs/en/external-
auth-server/6.0.2
o IBM Sterling Business Transaction Intelligence -
https://www.ibm.com/docs/en/scbn?topic=business-transaction-intelligence-10-
north-america
o IBM Sterling Supply Chain Business Network (SCBN): https://www.ibm.com/docs/en/scbn
Seismic References:
o Seismic AI Applications Home page -
https://ibm.seismic.com/Link/Content/DCDj6n12EYZEatr8zZVxFRWg
o AI Applications One Pagers -
https://ibm.seismic.com/Link/Content/DCJYmLzIPeKkS_eQ8YWND8GQ
o IBM Sterling Business Transaction Intelligence Sales Kit -
https://ibm.seismic.com/Link/Content/DCwoPHQmLkRk-wxFed5WqCQA
Other References:
o IBM Developer: https://developer.ibm.com/
o IBM Cloud: https://cloud.ibm.com/docs
o IBM Redbooks: http://www.redbooks.ibm.com/ (5 there)
o Red Hat: https://www.redhat.com/en
o DevOps: https://devops.com/
o Helm: https://helm.sh/
o Red Hat OpenShift Guide: https://www.openshift.com/blog/openshift-container-
platform-reference-architecture-implementation-guides
o IBM Expert Services: ibm.biz/CC-ExpertLabs-AIApps
o 10-step guide to implementing a holistic cloud-ai strategy -
https://www.ibm.com/downloads/cas/G2QPYQBJ
o Unlock the full potential of cloud and ai -
https://www.ibm.com/cloud/yourcloud?lnk=ushpv18l1