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Family Mart

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Introduction family mart

FamilyMart is that the 2d largest store chain within the world. Established in 1973, FamilyMart is that
the 1st Japanese-owned store chain to travel world and presently operates over 18,000 stores in Asia,
together with the Philippines, Taiwan, Thailand, China, Indonesia, Vietnam, and Malaysia. The name
‘FamilyMart’ signifies the familial relationship that values support and growth among its customers,
employees, and stakeholders.

Japan's FamilyMart can enter Malaya through a contract with native kitchen appliance QL Resources in
an exceedingly bid to tighten its grip on the growing Asian market below mitigated foreign investment
rules set by the Trans-Pacific Partnership trade deal.The shop chain aims to open its 1st Malaysian
location in Malaysian capital by the top of the year, with plans to launch three hundred stores within the
country over 5 years.The TPP trade accord, that isn't expected to require impact till 2017 at the earliest,
can enable Japanese businesses to require a stake of up to half-hour in Malaysian shop operators.
FamilyMart plans to create the most allowable investment within the QL subsidiary operational the
chain, giving the japanese company a right away hand in management. FamilyMart has entered such
markets as Asian country, Taiwan and Thailand through joint ventures with native partners. it'll bring
ability in development and supply cultivated in Japan in hopes of attracting Malaysian customers. It
plans to make eat-in areas at stores to contend with in style fast-food chains, and is wanting to supply
concerning 2,000 completely different product.

Market Position

FamilyMart’s positioning is being promoted with its locution “Family Mart, wherever you're one in every
of The Family”, they hope forever near to their customers’ heart and an important a part of their lives. in
keeping with “No1 service quality” and “Family Mart’s six promises”, FamilyMart is sincerity and honesty
to supply best service for his or her client. With Family outlet SQC(Service, Quality, Cleanliness)
operational guideline, their client feel a lot of glad and content compared with different competitors.
The Family Mart’s six guarantees enclosed 24Hoperation that supply tactful service, Clean store house
that makes a snug searching setting, Smiles that keep you in sensible mood, New product launches that
create life easier, form of recent product, Reliable neighbour to protect safety, these guarantees have
position within their targeted customers’ mind. Family outlet forever take client’ssatisfaction as their 1st
priority so their customer area unit feel a lot of glad, friendly and appropriate. The locution of “Fresh
Food, Made Daily, Delivered Daily” became the positioning and competitive blessings of Family Mart.p

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