Communicative Competence Strategies in Various Speech Situations
Communicative Competence Strategies in Various Speech Situations
Communicative Competence Strategies in Various Speech Situations
Lesson
Strategies in Various Speech
2
(Week 2) Situations
When communicating with other persons, people interact in different ways. In the
same manner, people do not communicate in just one way, using only one method. In
the previous lessons, you have learned about the different Types of Speech Context,
Speech Styles, Speech Acts, and how to use the Types of Communicative Strategies
which are crucial in building in the communication process.
Speech Styles vary with the purpose of Communication and the speech context.
Intimate and Casual are used in Dyadic Communication, Consultative may be used for
group discussion, Formal and Frozen may be used with public communication.
Speech Acts are helpful in elaborating meaning of what is being said. For a
Locutionary act to make sense, the same meaning should be shared by both the
speaker and the listener. Illocutionary act embodies the speaker’s intention,
Perlocutionary act is meant to elicit a response from the listener.
All the above mentioned are crucial in building a Communicative Strategy—a way, a
plan, a means—of sharing information to achieve a purpose
The shift in speech context, speech style, speech act, and communicative strategy
affect language form, duration of interaction, and relationship of speaker.
I. Language Forms
Language form is the “How we say it” in a communication. It includes the sentence
structure, grammar, and even word endings. It also has something to do with the
manner in which you say something rather than what you say. In communicating with
someone, our language forms vary when there is a shift in speech context, speech
style, speech act, and communicative strategy.
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II. Duration of Interaction
2
Communicative Competence
Lesson
Strategies in Various Speech
3
(Week 3) Situations
Being able to use any of the communicative strategies makes certain not only the
achievement of the Speech Purpose but also the enrichment of the communication
experience for both Speaker and Listener. Communicative Strategies when used by
the Speaker allow for the adjustment of the Message and its Delivery.
There will come a time when conversation becomes a challenge to the speaker during
an uncontrollable situation. In this case, the speaker should remember his or her
roles and responsibilities to have a smooth-sailing communication process.
Throughout the conversation, not only does the speaker have their own set of
responsibilities, but the listener as well. Listening is an essential key in
communication. Without effective listening, one will not be able to understand
another’s point of view, or fully understand a conversation. With the cooperation of
both parties, successful communication should take place.
The speaker is the initiator of the communication. Effective speakers are those who
can most clearly deliver their message to their recipients.
Effective communication involves effective speaking and active listening. Verbal
exchanges in discussions are not sufficient in relaying messages. Other factors include
variation of tones and the use of non-verbal cues as discussed in the First Quarter.
Breaking the monotony is vital in effective communication. Speaking in the same tone
and maintaining the same face throughout the conversation may sound a bit boring to
the listener. Therefore, the speaker should vary the tone depending on the message
conveyed and the associated emotion.
The speaker and the listener have active and passive roles to play in communication.
They should work together, making use of non-verbal cues to ensure that the
discussion is productive.
I. TIPS FOR THE SPEAKERS
When speaking to anybody, paying attention not just to your words but also to how
the overall conversation is proceeding may help you convey your message effectively.
The following tips can be helpful to keep in mind when you are the “speaker”.
Speak attentively. Just as one listens attentively, one should also speak in the
same manner, maintaining appropriate and direct eye contact and looking for
body signals that indicate that the other person is engaged. If the listener seems
disengaged, you may need to modify your approach and pause to check if you
are making sense.
Phrase meaningful questions. One way to shorten a conversation is to ask
questions that can be answered by “yes” or “no”. Consider asking open-ended
questions, as these may elicit more helpful, accurate information that may help
you understand the listener’s perspective.
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Avoid monologues. Stick to the point and avoid overly lengthy or repetitive
statements. We sometimes repeat ourselves when we feel we have not been
understood. Instead of repetition, which may seem condescending, pause and
allow the listener to clarify and reflect on what they hear from you.
Accept silence. Sometimes one of the best ways to make a point is to pause or
leave a period of silence after speaking. This can allow you and the listener to
digest what has been said.
Do not cross-examine. Avoid firing questions at the listener when attempting
to gather information during a conversation. Tact and diplomacy express
respect and may be far better means for learning what you need to know.
Many people listen to others but only in the narrowest sense. Good listening skills
involve gaining a clear understanding of what is being said as well as what is intended
by the speaker. The following tips may be helpful when you are in the role of a
“listener”.
Listen attentively. Maintain good eye contact with the worker and
acknowledge that you are hearing them.
Do not interrupt. It is difficult to hear when you are talking yourself. It is
natural to feel that you want to ‘fix’ things. The problem is that you have not
heard what the entire person needs to say.
Clarify what you hear. Regularly summarize or clarify your understanding of
what is being said. This may help you make sure that you are obtaining the
correct message.
Reflect on what you hear. This differs from clarification. Reflection involves
showing the speaker that you are aware of or understand what they are feeling.
You hold up a metaphorical mirror so the speaker can see clearly what he or
she is saying and what reaction it is eliciting.