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Principles of Business Week 3 Questions - Chapter 2 - Internal Organizational Environment

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PRINCIPLES OF BUSINESS

WEEK 3 QUESTIONS – CHAPTER 2 – INTERNAL ORGANIZATIONAL ENVIRONMENT

1. Distinguish between leader and leadership.


2. Describe the following leadership styles and state 1 situation when they are
applicable:
- Charismatic
- Transformational
- Laissez Faire
- Democratic
3. Briefly outline the 7 functions of management.
4. State the responsibility of management to the following groups:
- society
- employees
- government
5. Distinguish between line and functional organizational chart.
6. Outline between chain of command and span of control.
7. – State 2 sources of conflict in an organization.
- Outline 2 ways each how an employer and employee can try resolve it.
- If it cannot be resolved internally, what other options are there?
8. Outline 2 guidelines for maintaining good relationship among employer and
employee.
9. Outline 2 advantages of the above.
10. There are financial and non-financial methods of motivating employees. State 2
each.
11. Define teamwork and state 2 advantages and 2 disadvantages.
12. What are 2 ways once can ensure effective communication in a workplace?
13. Outline the communication process.
14. State 2 channels of communication.

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