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A1 B C D E F G H I J

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Warehouse Audit Report
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ETISALAT DB TELECOM PVT.

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LTD.MANDIDEEP BHOPAL
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19 When printing ensure Columns A1 - J and Rows A1 - 30 are visible on this Cover Page

20 Purpose and Usage:

21
This Warehouse Audit Report is a qualitative approach to assessing important aspects of warehousing within Ericsson, whether directly or indirectly sourced. This
22 report is intended to be used as a basis for warehousing improvements and continual monitoring of warehouse health and quality compliance. It is especially
recommended during the initial phases of setting up new warehouses, or re-locating warehouses. It can be used for self assessment also.
23

24

25 Instructions for using the Warehouse Audit Report:

26 1) Make a local copy by saving the file to your hard drive
27 2) Update cover page for warehouse name and location
28 3) Enter X for each criteria under the columns, Evidence. If marking N/A or Partial Compliance, remarks are mandatory. The score will appear automatically
29 4) Password to edit the file is "ericsson"
30

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Audit Result Summary:

This summary is intended to give a quick overview about the scope and completeness of the Audit according the listed criteria. The Total Score is displayed, along with
a quick indication of the overall Warehouse Quality

Assessed 184
Warehouse Ranking : 97.83%
Not assessed 0

Out of scope 7
Warehouse Health :
EXCELLENT
Points Scored 180

Audit Formalities:
LSP Name OM TELECOM LOGISTICS PVT. LTD. LSP Represent : SURENDRA CHOUHAN

Covered Area (sq. ft.) 11200 Open Area (sq. ft.) 5000

Auditor Name : NA Audit Dates : NA

Signature : _____________________________________ Signature : _____________________________________

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Locality is not exposed to floods, landslides or other

1
natural hazards
X 1
Locality is not exposed to dangers of high tension
2
wiring, chemical plants in the vicinity
X 1
Warehouse Environment

Warehouse is licensed and in area approved for License from Nagar Palika is not availabe for
3
warehouse use
X Warehousing 0.25
Located in area having adequate facilities of public
4
Location Choice conveyance
X 1
Located in area free from frequent traffic congestion
5
and jams
X 1
Located in area close to emergency facilities – fire
6
station, police station, medical station
X 1

Board is displayed in premises proclaiming the

7 warehouse registered address, management and X 1
ownership details
Has a prepared surface such as asphalt, gravel or
8 stone and does not carry dust and dirt inside X 1
Access Road warehouse
9 and Parking Is sufficiently wide and suitable for truck transport X 1
10 Facilities Has ease of access with no obstructions X 1
11 Has sufficient vehicle parking space within campus X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Clean water is available at all required locations via

12
main water supply system or suitable reservoirs
X 1

13 Sanitation Clean drinking water is available X 1

14 Sanitary facilities are hygienically maintained X 1
Drainage is linked to main drainage system and is
15
not blocked with stagnant water and/or dirt
X 1
Office Area Infrastructure

Electricity supply is via main electric grid and/or

16
suitable generators are available for power back-up
X 1

Electricity Sufficient power is available to enable lighting and

17
use of other electrical appliances
X 1
Light fixtures, sockets and fuse boxes are firmly
18
affixed and safe
X 1
Office area is neat and tidy and furniture like chairs,
19 tables and cupboards are maintained in good X 1
condition
GSM or 3G coverage and fixed line phone facility is
20
available and is in working condition
X 1
Fixed line broadband or ADSL connection exists for
21 internet connectivity. (Exception only for remote and X 1
Office Area hilly areas)
Environment Data card is additionally available as backup for Backup for Internet connectivity is not
22
internet connectivity
X available 0
Necessary office equipment is available including
23 computer, printer, photocopier, fax machine and X 1
scanner and are in proper working condition
Electrical wiring of office equipment is firmly secured
24 and no loose cables and/or extension boxes hanging X 1
or lying around

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Prominently displayed and updated notice board is

25
available
X 1
Warehouse layout is prominently displayed (A3 size
26
minimum)
X 1
Warehouse layout clearly indicates dimensions (in
Office Area Infrastructure

27 feet), work and storage areas, emergency exits and X 1

location of fire fighting equipments
A board is available to display warehouse
28 Mandatory performance parameters around key operations and X 1
Certificates and is daily updated
Display NOC from landlord and customer sales tax
29
registration certificate are framed and on display
X 1

LSP hierarchy and organization structure along with

30
roles and responsibilities is prominently displayed
X 1

Regular work timings of warehouse are mutually

31
agreed with Ericsson and prominently displayed
X 1
Ericsson Code of Conduct is prominently displayed
32
in the warehouse
X 1

Covered filing cabinets are available for maintaining

33 Archiving of archives of warehouse documents and records X 1
Documents and
Records Quick file indexing system exists and is clearly
34
displayed
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Complete with walls, roof and locking doors /

35
shutters
X 1

Made from masonry, concrete or steel and deemed

36 structurally safe (Exception of wooden structure only X 1
for hilly region)

Suitably weather proof - no leakage possibility from

37 X 1
Covered Area Infrastructure

the roof or open holes or windows on the walls

Sky lighting provision is available in the wall or roof
38
construction
X 1
Indoor floor is laid with hard compact and even
39
materials such as concrete, asphalt or equivalent
X 1
No visible signs of cracks, breakage or damage to
40
indoor floor
X 1
Structure -
Covered Area At least one vehicle ramp is available to drive
41
vehicle, eg: forklift into the warehouse
X 1
Covered warehouse has a plinth height of at least 4
42
feet
X 1
Loading and unloading areas are segregated and
43
happen from two different points
X 1
Extended dock is available at both loading and
44
unloading points
X 1

Properly secured rain shelter is available for both

45
dock and vehicle at the loading and unloading points
X It is incompte 0.25

For hilly terrain - roof height of minimum 12 feet is

46
available (Not applicable if normal terrain)
X NA N/A
For normal terrain - roof height of minimum 20 feet is
47
available (Not applicable if hilly terrain)
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

For warehouses shared with non Ericsson material

48 Area and accounts - full height boundary wall separating X 1
Segregation - the work and storage area is available
Covered Area
For warehouses shared with other Ericsson material
49
(Note: Mark N/A and accounts - proper physical boundary is visible
X 1
only if warehouse
sharing does not For warehouses shared with other Ericsson material
Covered Area Infrastructure

50 exist) and accounts - clear segregation of material is X NA N/A

visible at all process stages
All electrical fittings and connections are firmly
51 secured and there are no wires and plugs hanging X 1
loose
Proper ventilation is facilitated by ensuring
52 availability of exhaust fans which are in proper X 1
working condition

Sufficient lighting arrangements are available at all

53
work areas and are in proper working condition
X 1

Environment - Samples of all RF and feeder cable variety is

54
Covered Area prominently labeled and displayed
X 1
Separate tool box is available for keeping tools and it
55
is prominently labeled
X 1
Unloading area has sufficient capacity to handle
56
inbound volumes without congestion
X 1
Loading area has sufficient capacity to handle
57
outbound volumes without congestion
X 1
Sufficient racking arrangement is available for use
58 and is in good working condition. No deformed or X 0
defective racking systems used

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Outdoor area is laid with hard compact and even

60 materials such as concrete, paver blocks or brick X 1
layering - not simply plain earth
No visible signs of cracks, breakage or damage to
61 Structure - Open outdoor floor X 1
Area
Movement of forklift from outdoor area to covered
62
(Note: Mark N/A area does not carry dust and dirt inside warehouse
X 1
Open Area Infrastructure

only if open area

63 does not exist) Outdoor area has a proper perimeter boundary wall X 1
and/or barbed wire fencing
Storm water drainage facility is available and there is
64 no water accumulation at any location in the open X 1
area
For warehouses shared with non Ericsson material
65 Area and accounts - full height boundary wall and/or X 1
Segregation - barbed wire fencing is available
Open Area
For warehouses shared with other Ericsson material
66
and accounts - proper physical boundary is visible
X 1
(Note: Mark N/A
only if open area For warehouses shared with other Ericsson material
67 does not exist) and accounts - clear segregation of material is X 1
visible at all process stages
Environment - All electrical fittings and connections are firmly
68 Open Area secured and there are no wires and plugs hanging X 1
loose
(Note: Mark N/A
69 only if open area Sufficient lighting arrangements are available at all X 1
does not exist) work areas and are in proper working condition

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

All work area demarcation is in-line with displayed

70
warehouse layout
X 1
Clear and prominent labeling exists for all sheds,
71
work areas and entry-exit points
X 1
Clear and prominent labeling is available for all
72
material
X 1
Storage locations have clear identification and the
73
sign boards are in good condition and legible
X 1
Material Handling and Storage

Proper aisle marking is clearly visible on the floor

74
has been ensured using yellow paint or tape
X 1
Storage
locations, aisles Optimum gangway and aisle width is being used
75 and gangways - maximum 4 feet wide for aisle or walkway X 1
- maximum 10 feet wide for forklift gangway
Material has been stored at a minimum distance of 1
76
foot from surrounding walls
X 1
Material is not stored within a 3 feet radius of any
77
switch board
X 1
Material does not overflow into aisles and/or
78
gangways
X 1
No material is placed directly on the floor - pallets or
79
racking and shelving is necessarily used
X 1

80 Electrostatic Proper handling devices such as ESD gloves and X 1

Discharge anti-static bags, etc. are used
Sensitive (ESDS) Sufficient stock of ESD gloves and anti static bags
81 Devices are available in the warehouse
X 1
Waste material kept in specially assigned areas or
82
bins
X 1
Area demarcated for storage of scrap material is
83 Scrap Area
prominently labeled
X 1
Management
Waste material is regularly removed (as per
84 instructions from Project Logistics) and is not piling X 1
up or unsightly

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Suitable packaging has been used for loose or small

85
items
X 1

Optimal usage of available storage height is ensured

86 by storing smaller packages in wooden boxes and X 1
then stacking them
Material stacking follows defined stacking norms and
87
is easily accessible
X 1
Batch or Lot identification of material within the
88 storage area is maintained and details available on X 1
the box or material
Material Handling and Storage

Storage Storage of material is designed in a manner to

89
Discipline and facilitate FIFO
X 1
Stacking Norms Suitable and complete tarpaulin cover has been
90
ensured for relevant material in the open area
X 0
Received goods not yet identified and approved are
91
held in the staging area
X 1
Quarantined and scrapped material is kept in
92
separate area
X 1
Packaging is appropriately stored in prominently
93 marked area and there is control on the available X 1
quantity
Dangerous goods are stored in separate areas and
94
in accordance with local laws and regulations
X Dangerous gods not available N/A

Material Designated parking and charging points are

95
available for MHE and prominently labeled
X 1
Handling
96 Equipment All MHE and tools are kept clean and neat X 1
Cable drums are stored standing upright and labeled
97
with cable type and remaining length
X 1
Cable ends are properly sealed with tape after
98 Outdoor material cutting X 1
storage
Tower material has been stored in properly
99
(Note: Mark N/A segregated manner and items are bundled together X Tower Material not available in warehouse N/A
only if open area
does not exist)
Suitable weather proof packaging (not corrugated or
100 wooden box) has been used for loose or small items, X 1
eg: packed inside drums or gunny bags

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Controlled copy of Ericsson Work Instructions folder

101
is available on site in neat and tidy condition
X 1

Daily morning meeting is conducted by warehouse

102 in-charge in presence of all LSP staff and minutes X 1
KPI Monitoring are recorded
and
Processes and Documentation

Measurement KPI is formally reported on monthly basis to EIL

103 Circle Logistics and mutually agreed reporting X 1
timelines are adhered to
Monthly review of warehouse performance and open
104 issues is done at circle level between LSP and EIL X 1
logistics
Material inspection is done when necessary and in
105 presence of competent Ericsson Technical Staff (eg: X 1
Material Damage, Material Verification, Returns)
Inspection
Opened packaging is re-sealed and labeled as
106
'Inspected' and the seal is signed and dated
X 1

Existence of inventory plan ensuring that each stock

107
item is counted at least once every six months
X 1

Stock count results, variations reports, adjustments,

108 approvals and remedial action plans are dated and X 1
Stock filed
Management
Complete record and tracking of cannibalization is
109
available both in office and on boxes, at all times
X 1

Box number and/or serial number is registered in

110
WMS if agreed with Ericsson for traceability purpose
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Warehouse receives pre-alert on expected and

111
estimated material receipt plans
X 1
All receiving transactions are carried out using WMS
112
only
X 1

Inbound goods documentation such as goods

113 received note, supplier invoice, EIL invoice, packing X 1
Processes and Documentation

lists, waybills, etc. are properly dated and filed

All inbound documentation details can be tallied with

114
WMS records
X 1
Goods receipt note is generated same day for
115
material received and unloaded into warehouse
X 1
Goods received note has a WMS generated serial
116
number
X 1
Inbound Process Once saved, the goods received note cannot be
117
edited or updated in WMS without authorization
X 1

Records of exception handling (eg: unidentified

118 material, photos, transport damage, e-mails, X 1
corrective action reports) exist
119 Records of open case inspection (OCI) exist X 1
WMS report of goods received but not entered into
120
stock matches with physical material status
X 1
Site returns are promptly packed and labeled after
121 inspection. These are stored in a clearly demarcated X 1
area
Records of site return material tallies with physically
122
material status
X 1
Site return OK and faulty material are stored in
123
segregated storage locations
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Material is issued only against a proper Material

124 Requisition Note (MRN) and these are properly X 1
approved as per circle or project requirements
Process is in place to ensure that correct material is
125
picked according to MRN
X 1
Cannibalization is carried out only after necessary
126 written approvals have been received from customer X 1
and project
Cannibalization is carried out in presence of
127
competent Ericsson technical staff
X 1
All dispatch transactions are carried out using WMS
128 X 1
Processes and Documentation

only
Outbound goods documentation such as goods
129 dispatch note, customer STN, packing lists, waybills, X 1
etc. are properly dated and filed
Material dispatch note has a WMS generated serial
130
number
X 1
Once saved, the material dispatch note cannot be
131
edited or updated in WMS without authorization
X 1
Outbound
Transporter docket is filled in and available to
132 Process
warehouse before vehicle leaves premises
X 1
Cross reference between MRN and material
133
dispatch note exists for traceability purpose
X 1
Road permit or waybill is filled up by trained staff and
134
necessary process checks are in place
X 1

Material is packed according to Ericsson packaging

135
standards in a designated packing area
X 1

Packed goods for deliveries are properly labeled -

136
MRN, site address, box number, etc.
X 1
Records of exception handling (eg: incorrect
137 packaging, wrong delivery, photos, transport X 1
damage, e-mails, corrective action reports) exist
Records of delivery proof (POD) from sites exist and
138
are filed along with the original dispatch note
X 1
Dispatch notes where POD receipt is pending are
139
separately filed
X 1
All outbound documentation details can be tallied
140
with WMS records
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Warehouse has proper perimeter boundary wall

141
and/or barbed wire fencing
X 1
Proper security post and/or cabin is available at
142
entrance of warehouse premises
X 1
Warehouse perimeter main entrance is manned
143
24x7 and security guard performs regular patrols
X 1
Warehouse Safety and Security

Security register is maintained at the warehouse

144 gate for all inbound and outbound movement - X 1
vehicles, material, staff and visitors
All easily accessible windows have protection bars
145
and/or alarms
X 1
Exit points other than main and emergency exit are
146
kept locked
X 1
Lock and key provision is available for storage of
147 Warehouse
costly materials liable to pilferage
X 1
Security
Security guards belong to a reputed security agency
148 and have a proper and full uniform including name X 1
badges
149 Visitor badge facility is available and properly used X 1
All security guards, by name, have undergone
150 training on use of fire extinguishers and certificate X 1
from reputed agency is available as evidence
Written instructions have been communicated to
151 Security on list of authorized staff for opening and X 1
closing warehouse and are available with them
Properly updated register is available for the
152 warehouse open and close activity and the entries X 1
recorded are legible

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

UPS and/or stabilizers are used for sensitive

153 electronic equipment including computer, printer, X 1
photocopier, fax machine and scanner
"Auto-switch-on" emergency lamp is available within
154 the office area and at the security post or cabin and X 1
Emergency is always connected to main supply
Warehouse Safety and Security

Lighting
Emergency lighting facility is available within the
155
work area and are in working condition
X 1

All security guards carry essential items with them

156
including a watch, torch, pen, cell phone and whistle
X 1

Fuel is stored outside warehouse and protected

157 against potential fire hazards with prominent warning X 1
signs
There is a limited quantity of fuel stored and covered
158
containers are used for storage purpose
X 1
Dangerous Generator and fuel storage area is dry without any
159
Goods Handling fuel leakage happening
X 1
Material Safety Data Sheets (MSDS) exist for all
160
Dangerous Goods
X Out of Scope N/A
Specific Work Instructions are available and followed
161 for Dangerous Goods handling according to local X Out of Scope N/A
regulations
All entry and exit points apart from one (or maximum
162
two) are locked from the inside
X 1
Emergency exits stay open during normal
163 Emergency Exits
warehouse working hours
X 1
Location of emergency exit is prominently labeled
164
and visible from a distance
X 1

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

Warehouse open and close process is according to

165
the Work Instructions
X 1

Warehouse contact lists, including emergency phone

166 numbers are prominently displayed and regularly X 1
updated
Wiring from and to the DG set is in firmly secured
167
condition and wires are not hanging loose
X 1
At least one set of properly filled sand and water
Warehouse Safety and Security

168 buckets with a rain shelter stand is available in the X 1

premises
Fire extinguishers are hooked on the wall at not
169
more than 5 feet height
X 1

Location of fire extinguisher is prominently displayed

170 by a label located above the fire extinguisher at X 1
about 10 feet height
Each fire extinguisher has a prominent label
Warehouse
171
Safety
indicating last checked date and next inspection due X 1
date
Access to any fire fighting equipment is not blocked
172
and it can be easily retrieved
X 1
First aid box is available at a fixed location in the
173
premises and the location is prominently labeled
X 1

The first aid box is filled with relevant set of

174 medicines and expiry dates are mentioned on the X 1
packing
In case of a functional kitchen within the premises, it
175 is in a clearly segregated area and a fire extinguisher X NA N/A
is available within the room
Warehouse premises is declared 'No Tobacco Zone'
176
and the rule is enforced
X 1
All staff, by name, have undergone training on use of
177 fire extinguishers and certificate from reputed X 1
agency is available as evidence

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Evidence
Category No. Item Criteria Not Not Partially Fully Remarks Score
Applicable Complied Complied Complied

All transactions of the warehouse are carried out in

178
WMS
X 1
IS/IT Presence and

WMS has got the necessary secure user access

179 WMS Structure X 1
Functionality

controls in place
Written process is in place for WMS data back-up
180
and evidence shared of process compliance
X 1

WMS supports audit trail and history (who has done,

181
what and when) and can be retrieved on site
X 1

WMS Output WMS enables basic search requirements like stock

182
enquiry, receipt and dispatch details, etc
X 1
WMS enables basic reporting like stock summary,
183
stock ageing, store ledger, etc
X 1
Recruitment is in line with local labor law and
184
Ericsson Code of Conduct
X 1
Staff Selection
Management and Supervisor function responsible
185
are computer and English literate
X 1
Staff demonstrate a working knowledge of
186 X 1
Warehouse Personnel

warehouse routines and processes

Staff demonstrate knowledge of Ericsson Products
187 Staff Knowledge
Packaging, Documents and Material Handling
X 1

Availability and usage of personal protective

188
equipment (PPE) is ensured
X 1
Only trained and licensed staff are allowed to
189
operate Material Handling Equipment
X 1
Every staff member has undergone training on
190 warehouse routines and processes at least once X 1
every six months
Training and
Skill Records Every staff member and security guard has
191 undergone training on use of fire fighting equipments X 1
at least once every year
A training calendar for all staff is available on site
192 and updated training records are available as X 1
evidence of compliance

END

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