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    Cand's Pack

    Uploaded by

    guta lamessa
    This document provides instructions and assessment materials for the Hardware and Network Servicing Level IV occupation. The assessment covers 10 units of competence, including building internet infrastructure, migrating to new technology, and establishing quality standards. The candidate will complete 3 practical projects involving setting up a client-server network, designing a company network, and preparing a service level agreement. The projects are to be completed using various software like Microsoft Visio, Word, and Notepad within a total allotted time of 6 hours. The candidate is instructed to read the project packages carefully and ask the assessor any questions.

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    © All Rights Reserved
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    Cand's Pack

    Uploaded by

    guta lamessa
    56 views6 pages
    This document provides instructions and assessment materials for the Hardware and Network Servicing Level IV occupation. The assessment covers 10 units of competence, including building internet infrastructure, migrating to new technology, and establishing quality standards. The candidate will complete 3 practical projects involving setting up a client-server network, designing a company network, and preparing a service level agreement. The projects are to be completed using various software like Microsoft Visio, Word, and Notepad within a total allotted time of 6 hours. The candidate is instructed to read the project packages carefully and ask the assessor any questions.

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    This document provides instructions and assessment materials for the Hardware and Network Servicing Level IV occupation. The assessment covers 10 units of competence, including building internet infrastructure, migrating to new technology, and establishing quality standards. The candidate will complete 3 practical projects involving setting up a client-server network, designing a company network, and preparing a service level agreement. The projects are to be completed using various software like Microsoft Visio, Word, and Notepad within a total allotted time of 6 hours. The candidate is instructed to read the project packages carefully and ask the assessor any questions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    56 views6 pages

    Cand's Pack

    Uploaded by

    guta lamessa
    This document provides instructions and assessment materials for the Hardware and Network Servicing Level IV occupation. The assessment covers 10 units of competence, including building internet infrastructure, migrating to new technology, and establishing quality standards. The candidate will complete 3 practical projects involving setting up a client-server network, designing a company network, and preparing a service level agreement. The projects are to be completed using various software like Microsoft Visio, Word, and Notepad within a total allotted time of 6 hours. The candidate is instructed to read the project packages carefully and ask the assessor any questions.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 6

    Occupational Code: EIS HNS 4

    Ministry of Education
    Sector: Economic Infrastructure
    Sub Sector: Information Technology
    Occupation: Hardware and Network Servicing
    Level IV
    Candidate’s Package
    The assessment covers the following units of competence:
    1. EIS HNS4 01 0811 Plan and Organize Work
    2. EIS HNS4 02 0811 Assist with Policy Development for Client Support
    3. EIS HNS4 03 0811 Build Internet Infrastructure
    4. EIS HNS4 04 0811 Migrate to New Technology
    5. EIS HNS4 05 0811 Determine Maintenance Strategy
    6. EIS HNS4 06 0811 Establish Quality Standards
    7. EIS HNS4 07 0811 Utilize Specialized Communication Skills
    8. EIS HNS4 08 0811 Develop Team and Individuals
    9. EIS HNS4 09 0811 Manage and Maintain Small/Medium Business Operations
    10. EIS HNS4 10 1012 Manage Continuous Improvement System

    Candidate’s instructions and worksheets


     Instructions to Candidate
     Methods of Assessment
    1 Observation /Demonstration
    2 Knowledge assessment ( Oral interview/written)
    Candidate name
    Registration number
    Name of assessment center
    Name of training provider

    Type of Assessment applied:


    Qualification – based
    Competency based

    INSTRUCTIONS TO THE CANDIDATE


    Candidate’s Package for Hardware and Network Servicing Level IV
    (Qualification Based)
    Occupational Code: EIS HNS 4

    Occupation: Hardware and Network Servicing Level IV


    1. For Qualification-based assessment, you are to perform all the projects in this
    package together with the written tests.
    2. For competence-based assessment, you are required to perform the specific
    project/s where the competencies to be certified are included.
    3. Read the Project package/s and Written test (if applicable) properly.
    4. All your questions and clarifications should be addressed to the assessor only.
    5. Complete the task/project described in the project package.
    6. You are given fifteen (15) minutes reading time for each project and the number of hours
    allocated for each project is indicated in the Project Information Sheet.
    7. After you finish this assessment, you are required to submit all the project packages
    and written tests questions provided to you.
    8. You are allowed to use your tools/ instruments with the permission of the Assessor,
    and this must be presented to the assessor before start of the test.
    9. After you finish the assessment, you are required to sign the Competency
    Assessment Results Summary, and return to the stock room all the tools and
    materials borrowed.
    10. You are also required to clean up your work station after completion of your work.

    Project Information
    Given the necessary tools, equipment and information, you are expected to
    perform the following Three practical projects.
    The assessor should ask oral questions on which s/he is not satisfied by yours
    performance
    Assessment Venue: Well Equipped Assessment Centre or real work place
    Total Time Allotted for all Projects: 6:00hrs

    Project I: Build Internet Infrastructure and Migrate to new Technology.


    Total time for the project: 3:40hrs
    Competences Covered:-
    1. EIS HNS4 03 0811 Build Internet Infrastructure
    2. EIS HNS4 04 0811 Migrate to New Technology

    Instruction: - Under this project you are expected to perform the following three
    tasks based on the information provided:-

    Candidate’s Package for Hardware and Network Servicing Level IV


    (Qualification Based)
    Occupational Code: EIS HNS 4
    Task 1: Set up Client-Server network and configure internet
    Time Allotted: - 1:30hrs

    Instruction: - Under this task you are to have three computers and the
    necessary software so expected perform the following activities
    based on the information provided:-
     Set up Client-Server network (Hint: Start from clear installation of each
    PC, Use domain name ict.gov and configure internet connection to all
    Pcs).

    Task 2: Manage Users and Group


    Time Allotted: - 0:50 hrs
    Instruction: - Under this task you are expected to perform the following activities
    tasks based on the information provided:-
     Create three organizational units(OU) named by Developer , Support
    and Analyst
     Create three groups named by Principal, Senior and Junior.
     Create four users named Seifu, Tina, Ahmed and Feven.
     Add Seifu and Tina to the group Principal.
     Add Ahmed and Seifu to the group Senior.
     Add Feven to the group Junior.
     Add the group Principal to Developer OU.
     Add the group Junior to Support OU.
     Add the group Senior to Analyst OU.

    Task 3: Install and Upgrade Software


    Time Allotted: - 1:20 hrs
    Instruction: - Under this task you are expected to perform the following activities
    tasks based on the information provided:-
     Install Microsoft office word 2007 and Microsoft office Visio 2007 on client
    1 pc
     Upgrade Client 2 to windows 8.1.
     Write the new features you analyse in windows 8.1 comparing with
    windows 7 and save using notepad on Client 2.

    Candidate’s Package for Hardware and Network Servicing Level IV


    (Qualification Based)
    Occupational Code: EIS HNS 4

    Project II: Design company network and Internet Infrastructure


    Total time for this project: 1:20hrs
    Competences Covered:-
    1. EIS HNS4 01 0811 Plan and Organize Work
    2. EIS HNS4 02 0811 Assist with Policy Development for Client Support
    3. EIS HNS4 03 0811 Build Internet Infrastructure
    In this project you are required to design Company Network and Internet
    Infrastructure for PARROT Plc.
    The company is expandable and dedicated for Importing and Distribution of
    drugs and medical equipments for resellers using Company’s Application
    Software, it has 5 departments: Sales, Maintenance, HRM, Public Relation and
    Marketing.

    The Company has two buildings, G+2 and G+3 in a compound with a distance of
    30m between them. Each building has 15 users in each floor including the
    ground.

    The Company wants to implement centralized network infrastructure that include:


    1. Resource Sharing between different departments
    2. 10 MB internet connection for the whole employees
    3. Company Mailing System
    4. System Security
    Instruction: - Under this project you are expected to perform the following two
    tasks based on the information provided:-

    Task1. Identify the basic resources required to implement this project

    Time Allotted: - 0:25 hrs


    Instruction: - Under this task you are expected to perform the following activities
    tasks based on the information provided:-

     Identify Hardware needed to built the infrastructure


     Identify Software needed to built the infrastructure
     Identify Type of internet connectivity needed to built the infrastructure
    Task2. Design the infrastructure of network using Microsoft office Visio 2007
    Time allotted: 0:55 min

    Candidate’s Package for Hardware and Network Servicing Level IV


    (Qualification Based)
    Occupational Code: EIS HNS 4
    Instruction: -Under this task, you should prepare logical design for the
    infrastructure using Microsoft Visio 2007 that considers:
     Appropriate network devices
     Suitable type of cable to be used.
     Internet connectivity
    Project III. Prepare Service Level Agreement

    Total time for this project: 1:00hrs


    Competences Covered:-
    1. EIS HNS4 05 0811 Determine Maintenance Strategy
    2. EIS HNS4 06 0811 Establish Quality Standards

    XY Company needs annual maintenance service for all PCs. The company posts
    the announcement for interested bidders.
    Instruction: - Under this project you are expected to perform the following two
    tasks based on the information provided:-
    Task1. Prepare SLA of XY Company using Microsoft Word.
    Time Allotted: - 0:35 hrs

    Instruction: - Under this task you assume as an ICT Solution provider PLC who
    wins the bid and expected to prepare SLA of XY Company using Microsoft
    Word. (Hint: - Use the following points to prepare the SLA)
     Objective of the Service
     Service provider’s responsibilities:
     Customer responsibilities:
     Service Measurement
     Modification and review of the agreement:
    Task2. Prepare a format that monitors the quality of maintained computer
    and network.

    Time Allotted: - 0:25 hrs


    Instruction: - Under this task you assume as a technician of XY Company and
    invited to monitor the quality of maintained computer and network
    so you are expected to prepare a format that helps to monitor
    using Microsoft Word
    Materials and supplies per candidate

    Candidate’s Package for Hardware and Network Servicing Level IV


    (Qualification Based)
    Occupational Code: EIS HNS 4
    No Item description Quantity unit Specification

    1 Windows Server 2008 R2 1 DVD 32/64 bit


    2 Windows 8.1 1 DVD
    3 Windows 7 1 DVD 32/64 bit
    4 MS Office 2007 1 CD
    5 MS Visio 2007 1 CD
    6 Driver Software 1 DVD
    7 Broadband Internet connection Good performance
    Tools, Instruments & Equipment

    No Item description Quantity unit Specification

    1 Client Computer 2 Pcs 1GHz Processor


    1GBB RAM
    80 GB HDD

    2 Server Computer 1 Pcs 2GHz Processor


    2GB RAM
    80 GB HDD

    Note: Materials and tools may be modified by the Assessor, depending on the actual
    job performed, and location & the standard installation practices of the country.

    Candidate’s Package for Hardware and Network Servicing Level IV


    (Qualification Based)

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