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Space Matrix - Air India + Air Asia Internal Environment

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Space matrix – Air India + Air Asia

Internal environment:
Financial strength:
• Return on investment- Air india & air asia had explored new
routes for their ong haul flights. They fly exclusively to Japan,
northern china, south korea, south arabia & austrelia.
• Leverage – launched UPI in 2018, which aim to democratize
financial services in india by building digital bank that offers
consumer e-wallet service and lending.
• Liquidity- covid 19 had given major impact to air india and air
asia operation. They have take action to sell 10% of the
company’s share to other congealment.
• Cash flow - air asia continue to generate strong cash flow,
reflect by the operating strong cash flow before covid 19 occurs
and at the same time air india continue to losse money on
operating the business.
• Ease of exist of market – Cost-efficiency, low complexity and
profitable are always cornerstones of building a strong business.
Besides restructure airasia operation had its maintain in the
airline industry.
• Risk involved in business-to diversify his business such as hotel,
telecommunication ,and financial had reduced its risks.

Competitive position:

• Market share – as a all in one travel and lifestyle marketplace.


Air india and air asia had estimate 17.5% market share of the
online travel space.
• Service quality- have been rated by skytrak for 3 stars.
• Product life cycle- is in growth phase in position, products and
services can be taken up by the customer base very quickly and
achive rapid growth.
• Customer loyalty- award winning loyalty programme which
allow members to redeem flight to over 150 destination.
• Competitors capacity utilization- air travel the most simple
,convenient and inexpensive form of transportation in the world.
• Technology- all in one travel and lifestyle marketplace.new
enhanced homepage ux/ui on web & mobile.

External environment
Environment stability

• Technological changes- wide digital reach via


airasia.com,mobile app and social media. Achievement over 560
million annual unique visitor and over 40 million mobile app
download
• Price range of competing product- competitors from other lcc
airlines such as indigo , jet airways and tiger airways etc
• Demand variability- growth planning in market, logistic, digital
bank and insurance, and life style and entertainment

Industry position:

• Growth potential- opportunity to expand their services by


adding new route.
• Resource utilization- lower than budgeted fuel price giving
some cushion.
• Financial stability- stringent cost control internally, hiring freeze
for the airline business. No extending expiring aircraft.
Discussing with lessors on reduction. Negotiating fees
maintenance service providers.
• Profit potential- domestic campaign of which resulted in.

Another scenario – Air india +Air asia + vistra


If that happen in future in someday then tata able take on indigo
for top position because of large financial strength and strong
distribution network in domestic which it helps to in air travel
space. TATA is also brand which helps to create trust in people
minds which will benefit TATA in business.

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