Midterm Test e F T&R Online

MIDTERM TEST
ENGLISH FOR TOURISM AND RESTAURANTS

NAME: ………………………………..
I. Fill in the blanks with the correct words, the first letter is given.
1. The lady's room is o…………… your left.
2. We look f…………… to another chance to serve you.
3. Guest: What is the room r……………for a deluxe suite?
Receptionist: It is $500 per day.
4. I'm very sorry, sir. Please let me a…………… for the inconvenience.
5. A t……………room is a room with two single beds.
6. August is the hottest month of the year. Please p……………some light clothes.
7. Would you like a room with a nice v…………… of the ocean or the mountain?
8. Could you wait in l……………. until a table is free, please?
9. The number you requested is r……………. but nobody is answering.
10. Guest: Can I use my hair dryer in the room? It's 220 volts.
Housekeeper: You'll need to use a(n) c……………. Everything in Taipei is 110 volts.
ANSWERS:
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
II. Choose the correct answers.

1. Your bedroom is …………… this door.
a. above b. on c. through d. below
2. Thank you for…………… with us.
a. stayed b. staying c. have stayed d. stay
3. Guest: There is a fly in my soup.
Waiter: I'm terribly sorry, ma'am. I will …………… you another bowl of soup.
a. bring b. take c. send d. have
4. There is a five-star restaurant …………… the end of this road.
a. from b. on c. up d. at
5. Here is your key. The …………… will show you the way up.
a.waiter b. porter c. receptionist d. housekeeper
6. Guest: How much is an executive suite per night in US dollars?
Receptionist: ……………
a. It is $530 per night.
b. It comes to $530 in total.
c. We have a discount for presidential suites now.
d. The price for a deluxe suite is cheap.
7. Guest: I flying to Hong tomorrow. Can I have some information about the weather conditions?
Receptionist: There is a cold front coming tomorrow. ……………
a. I suggest you wear some light clothes.
b. It's going to be hot and humid.
c. Don't forget to bring sunscreen lotion.
d. It's going to be cold and wet.
8. Housekeeper: Housekeeping! ……………
Guest: I'm busy right now. Can you come back later?
a. Is anyone there?
b. Here's your breakfast.
c. Do you need help?
d. May I come in?
9. Guest: How can I make an outside call?
Operator: ……………
a. Please dial 0 first and then the number.
b. You'll need an international phone card.
1
c. The public phone is in the lobby.
d. Who is paying for the call?
10. Guest: There is no toilet paper in my room.
Housekeeper: ……………
a. You can purchase some toilet paper in the convenience store near the hotel.
b. I'm sorry to hear that. I will inform our manager about this.
c. We will bring you some toilet paper immediately.
d. Is there anything we can do for you, sir?
ANSWERS:
1. 2. 3. 4. 5. 6. 7. 8. 9. 10.
III. Below is a conversation about making a reservation. Put the sentences in the correct
order. The first one has been done for you.
A. When for, sir?
B. Paul Draper.
C. Thank you. Mr. Paul Draper... a single room with a bathtub... from the fifth of January to the
eleventh.
1 D.The Ambassador Hotel. May I help you?
E. D-R-A-P-E-R.
F. Could you spell your last name, please?
G. From the fifth of January for seven days, please.
H. That's right. Thank you very much.
I. I'm calling from London. I'd like to book a single room with a bathtub.
J. Just a moment, sir. I'll check... Yes, sir. There's no problem. May I have your name, please?
ANSWERS:
1. D 2. 3. 4. 5. 6. 7. 8. 9.
IV. Ask for information politely:

1. You want to know the telephone number of a customer. (tell)
………………………………………………………………………………………..
2. You aren’t sure of the surname of a caller.(repeat)
………………………………………………………………………………………..
3. You need to know the number of people in a group.(tell)
………………………………………………………………………………………..
4. You want to know if he requires a room with bath. (require)
………………………………………………………………………………………..
5. You need to know when Mr Harris confirmed his booking. (confirm)
………………………………………………………………………………………..
V. Read the following conversation and answer questions below
Nielsen Good morning.
Harvey Excuse me, do you speak English?
Nielsen Yes, I do. How can I help you?
Harvey I need a double room with bath for two nights.
Nielsen I see. What sort of hotel would you like?
Harvey Well, could you tell me what kind of accommodation is available?
Nielsen Well, of course, there are different classes of hotel. Prices start at D.kr. 100 a
night for a one star hotel and go up to D.kr.650 for a better one.
Harvey What is there for about £30 a night?
Nielsen That's about 400 crowns. Here's a selection of hotels at around that price.
Harvey Ah, thank you very much.
Nielsen Where would you like to be? The hotels in the centre arc more convenient than
the hotels in the suburbs, but then the city centre hotels are more expensive and
noisier.
2
Harvey We'd like to be in the city centre. Which of these is a good place?
Nielsen Well, the Titan, the Union, and the Regent are all very central.
Harvey Could you explain the prices at the Regent?
Nielsen Yes. There is a minimum price for off-season stay and this maximum price for
high season, June to August.
Harvey What's the Regent like?
Nielsen It's a medium-sized hotel and, as far as I know, it's very comfortable.
Harvey Can I book a room in the Regent from here?
Nielsen Certainly, that's no problem. So that's for today the 17th August, and
tomorrow?
Harvey Yes.
Nielsen What name is it, please?
Harvey H-A-R-V-E-Y.
Nielsen Thank, you, wait Harvey. Just wait a moment while I confirm your booking with
the hotel.
1. What kind of room does Mr Harvey want?
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2. In what way are suburban hotels better?
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3. Must Mr Harvey pay the minimum or maximum price for a hotel room?
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4. How big is the Hotel Regent?
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5. For what dates does Mr Harvey need a room?
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MIDTERM TEST

ENGLISH FOR TOURISM AND RESTAURANTS

II. Choose the correct answers.

IV. Ask for information politely:

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