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    Migration of Maxis Bill Payment Service Via 'Pay A Bill' To Jompay

    Uploaded by

    Hassan Hasani
    The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Migration of Maxis Bill Payment Service Via 'Pay A Bill' To Jompay

    Uploaded by

    Hassan Hasani
    88 views2 pages
    The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

    Original Description:

    Migration

    Original Title

    migration-of-maxis

    Copyright

    © © All Rights Reserved

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    The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    88 views2 pages

    Migration of Maxis Bill Payment Service Via 'Pay A Bill' To Jompay

    Uploaded by

    Hassan Hasani
    The document provides instructions for customers to pay their Maxis bills through JomPAY instead of the previous 'Pay a Bill' option on HSBC internet and mobile banking. It outlines 8 steps to add Maxis as a payee using JomPAY on the HSBC website or 4 steps to make the payment via the HSBC mobile app after the payee has already been set up on the website. Effective 30 September 2019, payments can no longer be made to Maxis using the old 'Pay a Bill' method.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Migration of Maxis Bill Payment Service via 'Pay a

    Bill' to JomPAY
    6 September 2019
    Dear Valued Customer,

    Effective 30 September 2019, kindly note that bill payments to Maxis can no longer be performed
    via 'Pay a Bill' option available on HSBC Personal Internet Banking or Mobile Banking.

    Nevertheless, you may continue to pay Maxis bills via JomPAY with just a few simple steps:

    Log on to HSBC Personal Internet Banking on


    Step 1
    www.hsbc.com.my

    Select 'Pay Bills'.

    Step 2
    (If you have previously saved Maxis as a
    favourite on 'Pay a bill', please proceed to Step 7*).

    Step 3 Select 'Add a Bill with JomPAY'.

    Step 4 Key in the 'Biller Code, Ref-1 and Ref-2 (if applicable)'.

    Biller Code: 1234


    Ref-1: 0124007552406

    JomPAY online Internet Banking and Mobile


    Banking with your Current, Savings or Credit Card
    account.

    Note that this information can be found on your bill.

    Proceed to generate a Transaction Signing Code with


    Step 5
    your security Device.

    Press and hold the button to


    turn on your security Device. Then
    enter your Security Device Pin.

    Once you see the 'HSBC' welcome


    screen, press, and hold the
    button for 2 seconds until a dash
    appears on the screen.
    Key in the last 8 digits of the
    service/beneficiary account number,
    then press the button again to
    generate your 6-digit Transaction
    Signing Code.

    Enter your Transaction Signing Code on the website,


    Step 6 click 'Add' then 'Confirm'. You have now added a
    new payee with JomPAY.

    Select 'Pay a bill with JomPAY' then select the


    Step 7 payee from the dropdown list to make your bill
    payment with JomPAY!

    *To edit/delete existing payee list, select 'Maintain Payee List'


    > Payee Name > Update

    Step 1 Log on to HSBC Mobile App.

    Step 2 Select 'JomPAY'.

    Step 3 Enter required details and select payee.

    Note: Kindly ensure that the payee has been added via HSBC
    Personal Internet Banking previously, otherwise refer to step 3
    to 6 shown above under Personal Internet Banking.

    Step 4 Proceed to pay.

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