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PERFORMANCE
REPORT 2020
CONTENTS
03 Executive Summary
Zakher Marine International goal to have a safe, secure and efficient
04 Welcome Message
Managing Director
05 Welcome Message
Head of SHEQ
06 Performance Analysis
Data collected from 2016 to 2020 include reports from all vessels
10 Environmental Impact
Fuel Consumption and Greenhouse Gas Emissions
16 Customer Satisfaction
Zakher Marine International performed an ideal and excellent role
Page 2
EXECUTIVE SUMMARY
Zakher Marine International goal to have a safe, secure and
efficient Operations amidst COVID 19
During 2020, the COVID-19 pandemic created challenges throughout the onshore and offshore
industries, the main priority for Zakher Marine International has been to safeguard the health and
safety of its people and to maintain safe and reliable operations.
The Company established Covid 19 Awareness and Prevention Plan, Covid-19 General
Guidelines, Vessel Specific Covid-19 Prevention Plan to minimize the risk to people and
operations from the COVID-19 pandemic, including reduced offshore manning, mandatory PCR
testing for all onshore personnel and offshore personnel prior to embarkation, social distancing,
enhanced hygiene in the workplace, travel restrictions and working from home. Moreover, to
ensure the motivation of employees ZMI Management considered increasing the remuneration of
Offshore staff along with other improvements in the welfare facilities onboard such as Wi-Fi, TV
channels and other facilities to connect with their families. The relevant policies and procedures
implemented due to COVID-19 will remain in place for as long as necessary.
The Company ensure safe, uninterrupted operations across the Company’s operations.
Prioritizing people, operations and partners, the Company remains responsible for risk
management, planning and creating protocols to implement risk management controls, and
through monitoring and continuous improvement of these protocols.
Ensuring adherence to local public health advisories to minimize spread of the virus has been
critical to reduce risk of business interruptions and maintaining operational uptime and
safeguarding the people within the Company.
Zakher Marine International is committed to efficient, reliable, and compliant operations, with
‘zero harm’ as the main objective to personnel, environment and communities. Safe operations
and high uptime are not only requirements, but obligations for Zakher Marine International to
clients and employees. Safety is the highest priority, and the Company maintains relentless
focus and commitment to Safety, Security, Health Environmental and Quality (SSHEQ)
standards.
Page 3 Page 1
WELCOME MESSAGE
ZMI is the leading offshore marine solutions provider in the region with
a vision toward becoming a turnkey solutions provider to our clients
operating in the offshore space - both oil and gas marine construction,
and renewables sectors. As our services expand, so does the
emphasise on safety, health, quality and environmental sustainability.
2020 has presented the world with challenges that the world has not experienced for
decades, we all had to endure the hardship of dealing with a new harsh reality of pandemic
that touched each and every one of us. But the fact remain that we stood together and will
continue fulfilling our mission towards maintaining a safe productive workplace.
We will continue to find proactive and innovative approach to achieve zero harm to people.,
property, and environment as it is critical in our daily operations to maintain high standard of
services ensuring safety and efficiency in all aspects of our business.
Despite the market volatility and the unknown circumstances, our company and employees
are our top priority, and we will spare no effort to assure that the health, safety and security
of our people are not compromised.
Managing Director
Page 4
WELCOME MESSAGE
In these extremely challenging times, we have been taking strict precautions to protect our
colleagues and their families. ZMI has risen to this challenge with flexibility, resilience,
courage and a caring heart. I am so thankful for the Management support during this
situation and every one of our staff for your bravery and selflessness during these
unprecedented times. You are heroes, You are our front-line fighters.
Moreover, I would like to extend my gratitude to all, particularly to the offshore staff
members for their personal contribution, dedication and commitment to HSE and making
2020 another without LTI, Keep this up.”
Head Of SHEQ
Page 5
PERFORMANCE ANALYSIS
The analysis presented here is based on data collected from the years 2016 until 2020. These data
include reports from vessels operating under ZMI Management wherein Safety Performance is
measured based on Lagging and Leading Indicators as presented below.
Lagging Safety Performance is measured using a range of lagging or reactive indicators (undesired
events) such as numbers of Fatalities, Lost Time Injuries, Restricted Work Injuries, Medical Treatment
Cases and Damage or Near Miss incidents.
In contrast to Lagging Safety Indicators, Leading Safety Indicators are measured using a series of
leading or proactive indicators which aim to elevate the Safety Management Performance and
strengthen HSE culture within Organization by diminishing undesired events such as injuries or
damages.
Page 6
PERFORMANCE ANALYSIS
LAGGING (REACTIVE) SAFETY PERFORMANCE INDICATORS
ZMI aims to achieve Zero injuries in 2020. To achieve the target ZMI will continue to do more efforts by
introducing new training and competency programs.
In 2020, One (1) Medical treatment case, Two(2) First Aid case were reported in the
category of Personal Injury.
Page 7
PERFORMANCE ANALYSIS
Environmental And Property Damage Incidents
ZMI is committed to its objective to "Reduce ZMI Impact on the Environment" through
continuous improvement of the environmental management and raising awareness. Training
and Development will enhance and update shore-based employees and shipboard personnel
understanding of SSHEQMS, standards, rules and applicable regulations by providing in-house
or outsourced training which will organize by ZMI.
On the whole, 2020 was a remarkable year with no environmental incidents and no major
property damage incidents. However, as seen below few minor and near-miss property damage
incidents were also been reported and appropriate measures were taken to contain it. Also, as
a part of ZMI’s pro-active safety culture, relevant safety flashes were circulated to all vessels
and barges ,throughout the year to avoid future incidents.
Environmental Incidents Trend
Analysis
1.2
1 2015 2016
0.8
2017 2018
0.6
0.4
2019 2020
0.2
0
EI ‐ Major EI ‐ Minor ENM
2016
Property Damage Trend Analysis 2017
2018
2019
10 9 9 2020
8 7
6
6 5
4 4 4 4
4
2
2 1
0 0 0 0
0
PDI ‐ Major PDI ‐ Minor PDNM
Page 8
PERFORMANCE ANALYSIS
LEADING (PROACTIVE) SAFETY PERFORMANCE INDICATORS
0
Fatalities
Loss Time YEAR
LAGGING Injury 0
INDICATORS Restricted Work
2020
Injury 1
Medical Treatment
2
First Aid
6
Near Misses
LEADING
INDICATORS 32,805
Safety Observations
Page 9
ENVIRONMENTAL IMPACT
OSV – CO Emission - 2020
OSV - CO2 Emission and Fuel Consumption - 2020
12% 3% 3% 4% 4%
4%
3%
13%
13%
14%
15%
12%
Jan Feb Mar Apr May Jun
Jul Aug Sep Oct Nov Dec
CH4 Emission
NOx Emission
0.400
4% 0.300
3% 4% 4% 3% 13%
Jan
12% 0.200
3%
Feb
0.100
15% Mar
12% 13% 14% 0.000
Apr
May
Dec
Nov
Jan
Aug
Oct
Mar
Apr
Jun
Sep
Jul
Feb
May
NO2 Emissions VOC Emission
0.600
Dec 1.139
0.500
0.400 Nov 1.254
0.300 Oct 1.158
0.200 Sep 1.222
0.100 Aug 1.136
0.000 Jul 0.931
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Jun 3.929
SOx Emission
200.000 May 4.008
150.000 Apr 4.359
100.000
Mar 4.616
Feb 3.675
50.000
Jan 4.150
0.000
Jan
Jun
Aug
Sep
Nov
Mar
Apr
Jul
May
Dec
Page 10
ENVIRONMENTAL IMPACT
MOU - CO2 Emission and Fuel Consumption - 2020 MOU – VOC Emission - 2020
Barge/Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
QMS Constructor
5.000
QMS Al Maryah 4.500
QMS Pearl 4.000
Realm 1 3.500
QMS Al Bahia 3.000
QMS Lulwa 2.387
2.500 2.136
QMS Pride 1.717 1.867
2.000 1.575 1.599
1.473 1.328 1.460 1.322
QMS Supporter 1.500 1.115 1.200 1.092 1.041
0.974
QMS Al Shahama 1.000 0.599
QMS Gladiator 0.500 0.018
QMS Sentinel 0.000
QMS Baniyas
QMS Al Shahama II
QMS Surpraise II
QMS Nouf
LEEN Series1
JB 118
Total MT
Emission Factor 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019
tonnes emission/tonnes fuel 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Barge/Month Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
QMS Constructor 0.500
QMS Al Maryah 0.450
QMS Pearl 0.400
Realm 1 0.350
QMS Al Bahia 0.300
QMS Lulwa 0.250
QMS Pride 0.200
0.176
QMS Supporter 0.150 0.157
0.127 0.138
0.100 0.109 0.116 0.108 0.118
QMS Al Shahama 0.098 0.082 0.088 0.097
0.080 0.072 0.077
0.050 0.044
QMS Gladiator
0.000 0.001
QMS Sentinel
QMS Baniyas
QMS Al Shahama II
QMS Surpraise II
QMS Nouf
LEEN tonnes emission/tonnes fuel
JB 118
Total /MT
Emission Factor 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014 0.00014
tonnes emission/tonnes
fuel 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000
Page 11
SHEQ OBJECTIVES & KPIs ACHIEVEMENT
Q1 Q2 Q3 Q4
Top Level Management Leadership and Commitment towards Safety, Health, Environment & Quality
Leadership – Management Commitment: A commitment to safety should not be a priority, but a value that shapes decision making all the time, at
every level
Preparation and circulation of Management Visit plan 1 per year 1 Done in Q1 Done in Q1 Done in Q1
Reporting onshore ill health cases 100% 100% 100% 100% 100%
Reporting all shore related incidents (fatalities, injuries, medical
100% reporting 100% reporting 100% reporting 100% reporting 100% reporting
cases, Near misses, observations and property damages)
Reporting all offshore incidents (injuries, medical illness cases,
100% reporting 100% reporting 100% reporting 100% reporting 100% reporting
property damages, near misses)
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No. Objectives KPI Target Achievement
Q1 Q2 Q3 Q4
Number of Training Need Analysis for all departmental staff 1 per person per year In Q4 In Q4 In Q4 Done
Number of departmental appraisal/ performance evaluation reports 1 per person per year In Q4 In Q4 In Q4 Done
Development of SHEQ Department’s staff career succession plan 01 career plan for Postponed to
(together with HR) each staff in SHEQ In Q4 In Q4 In Q4
Q1 2021
Individual / role based KPI Development for each department 01 set for everyone Done Done Done Done
To enhance workforce’s comprehension on SSHEQMS and
acquire competency as per requirements/job profile. To Number of shore base emergency evacuation drills 01 per quarter 1 0 1 1
provide job related knowledge to the workers, bring about
Preparation, circulation and monitoring of SSHEQ Internal training
4 change in the attitudes of the workers, improve the 01 Each 1 Done in Q1 Done in Q1 Done in Q1
plan & drills program to all fleet (offshore and ashore)
productivity of the workers and the organization, reduce the
Internal Training Frequency Rate (TFR) Number of training per
number of accidents by providing HSE training to the workers >70 111.29 200.57 116.73 169.9
200,000 Man Hours
and enhance positive HSE culture in the company.
Number of SSHEQ awareness campaigns, workshops and
4 per year 1 1 1 1
seminars - offshore / ashore (Preparation, Monitoring,
1 per month each
Preparation of Training material and follow up 100% 100% 100% 100%
team
Roll out the planned orientation and induction process to ensure As per On Shore
key personnel are well informed about SSHEQMS SSHEQ training plan 100% 100% 100% 100%
Number of Management review of the SSHEQMS 1 per year In Q2 Done Done in Q2 Done in Q2
Preparation and completion of Internal ISM/ ISPS/ MLC Audit & 1 audit & inspection
Inspections (technical, marine and SSHEQ) plans per year per vessel 91.60% 87.60% 90% 87%
Follow-up and Closeout of internal audit and inspection findings < 1.5 month 1.2 0.6 0.9 0.9
To Improve & achieve the highest possible staff/vessel’s
performance during Internal/ Ex
Number of external audit NCRs 0 per vessel 0 0 0 0
ternal Audits, PSC, Flag and Vetting Inspections, etc.
5
Improvement of vessel operations efficiency and efficiency of
Follow-up and Closeout of external audit and inspection findings < 14 days 0 0 0 0
shore based technical, logistics and personnel support in
terms of customer claims, and required discharge time.
Legal compliance/evaluation (IMO, FLAGS, Client, Local) 1 per quarter 0 1 Done in Q2 Done in Q2
Page 13
TRAINING & CAMPAIGNS 2020
COVID-19 Awareness & Prevention Campaign Launched on 22nd Mar 2020
Page 14
TRAINING & CAMPAIGNS 2020
CAMPAIGNS
1. Safe Crane & Lifting Operation
2. HSE Culture improvement (Toolkit awareness)
3. Hand Injury Prevention
4. Heat Stress
5. Complacency/Human Error
TRAININGS
1. Rough Weather Awareness
2. Work Authorization and Energy Isolation
3. Safe Crane/Safe Lifting Operation
4. Damage Control Box
5. Permit to work
6. Working Aloft and Overboard
7. Personnel Transfer safety
8. Anchoring Procedure
9. Chemical handling
10. Workplace Safety & House Keeping / Heat Stress
11. Hand Injury Prevention
12. Rope Entanglement Awareness
13. H2S Gas Hazard Awareness
14. Waste Management / Segregation
15. Helicopter operations (For MOU)
16. Safety Observation – BBS
17. Dropped objects
18. Management of Change
19. Onboard Risk Management
20. LSA / FFA
21. Safety in Machinery spaces
22. Rough Weather Awareness
23. PPE
24. SOPEP Equipment
Page 15
CUSTOMER SATISFACTION
Considering the compliance with company objectives and KPI for the year 2020, ZMI has achieved well
above the target overall client satisfaction of the minimum desired 85% and been identified as
Excellent with an overall 87%. Other target KPIs achievement of at least four Safety Quality Meeting
(SQM) per client per year have also been achieved.
Score by Client Wise Client Feedback Trend from 2016 to 2020
“Excellent”
in 2020 as per Rating Matrix Criteria.
Excellent job by master and all the crew of (QMS Al Maryah –NPCC
OverallPerformancewasobservedsatisfactorylevelonboardmaster andhis teamhasbeenvery supportive(QMSsentinel)-NPCC
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Support Operational Performance
Corporate Profile Services
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CUSTOMER SATISFACTION
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RISE & SHINE
In the past ten years the ZMI has achieved remarkable growth, built new vessels to meet the high standards and
requirements of local and international clients. ZMI currently operate over 40 offshore support vessels and 15 jack
up barges
Flat top cargo barges
Anchor Handling Supply Vessels & Towing Tugs
Multi Purpose Supply / Maintenance Vessels
Offshore Support Vessels
DP2 Anchor Handling / Supply / FiFi1 / Oil Recovery Vessels
DP2 Utility / Work Support / Offshore Support Vessels
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RISE & SHINE
Self elevating accommodation unit
REALM 1
Self‐elevating/self propelled
unit/ DPS QMS Lulwa & Constructor
Self‐elevating/
self propelled unit/ DPS
QMS Pearl, Pride & Supporter
250 – 300 POB
SELF‐ELEVATING JACK UP
BARGE (DP2)
QMS Gladiator & Sentinel
Page 19
AWARDS & RECOGNITIONS
ZMI SAFE EMPLOYEES OF 2020
Safe Employee of the Quarter Award is being given to any ZMI employees (onshore and offshore) who
actively participates to improve company HSE culture, encourages safe working practices amongst
other staff or crew members. He/she can be someone who maintains or encourages a high standard
of cleanliness, organization and house-keeping, an individual who submits the most number of high
quality safety observations and an individual who puts out the extra effort to seek continuous
improvement on the vessel, worksite or office.
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