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    JomPAY Guide

    Uploaded by

    Sai Arein Kiruvananthar
    JomPAY is a bill payment service in Malaysia that allows customers to pay bills through internet and mobile banking. To make a payment, customers look for the JomPAY logo on their bill statement and then log into their bank's internet or mobile banking. They enter the biller code, reference numbers, amount, and confirm the payment. The funds are then transferred to the biller's bank on the same day if paid before 5pm, or the next business day if paid after 5pm. JomPAY is free for customers and does not require registration, with payments typically taking one business day to process.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    JomPAY Guide

    Uploaded by

    Sai Arein Kiruvananthar
    32 views6 pages
    JomPAY is a bill payment service in Malaysia that allows customers to pay bills through internet and mobile banking. To make a payment, customers look for the JomPAY logo on their bill statement and then log into their bank's internet or mobile banking. They enter the biller code, reference numbers, amount, and confirm the payment. The funds are then transferred to the biller's bank on the same day if paid before 5pm, or the next business day if paid after 5pm. JomPAY is free for customers and does not require registration, with payments typically taking one business day to process.

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    © © All Rights Reserved

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    JomPAY is a bill payment service in Malaysia that allows customers to pay bills through internet and mobile banking. To make a payment, customers look for the JomPAY logo on their bill statement and then log into their bank's internet or mobile banking. They enter the biller code, reference numbers, amount, and confirm the payment. The funds are then transferred to the biller's bank on the same day if paid before 5pm, or the next business day if paid after 5pm. JomPAY is free for customers and does not require registration, with payments typically taking one business day to process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    32 views6 pages

    JomPAY Guide

    Uploaded by

    Sai Arein Kiruvananthar
    JomPAY is a bill payment service in Malaysia that allows customers to pay bills through internet and mobile banking. To make a payment, customers look for the JomPAY logo on their bill statement and then log into their bank's internet or mobile banking. They enter the biller code, reference numbers, amount, and confirm the payment. The funds are then transferred to the biller's bank on the same day if paid before 5pm, or the next business day if paid after 5pm. JomPAY is free for customers and does not require registration, with payments typically taking one business day to process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 6

    JomPAY

    1
    How JomPAY appears on your statement?

    2
    How Policyholders Make Payment with
    JomPAY?
    Spot
    Look for JomPAY logo and Biller
    Code on your statements

    Connect
    Logon to Internet & Mobile Banking
    and look for JomPAY

    Pay
    Enter the Biller Code, Ref-1, Ref-
    2,amount and
    confirm payment

    3
    JomPAY Payment Process
    1
    Policyholder looks for JomPAY on their bill & logs in
    to Internet/ Mobile banking portal

    2
    Policyholder selects
    payment via JomPAY

    3
    Policyholder keys in Biller Code (4986)and
    Ref-1 (as per statement)
    Ref-2(Your mobile phone no)
    to transact payment

    Note:
    The above example is for OCBC Bank 4
    JomPAY Payment Process

    Fund is transferred to
    Biller Bank

    Note:
    The above example is for OCBC Bank 5
    FAQ
    Is JomPAY free?
    - Yes, JomPAY is absolutely FREE for customers who are making bill payments
    Do I have to register before making payments with JomPAY
    - No registration is required with JomPAY. However, you must have Internet or Mobile Banking access at one of
    the 42 banks.
    How long does it take for my payments to go through?
    - When you make a JomPAY payment before 17:00 on a Banking Business Day, the Biller will receive and
    recognize the payment on the same day. If you make a JomPAY payment after 17:00 on a Banking Business Day,
    the Biller will received payment on the next Banking Business Day.
    Can I make a future dated payment?
    - Yes, you will be able to schedule a payment on a future date.

    How is JomPAY different from the existing bill payment service of my Bank?
    - At present, the number of Billers available for you to pay differs significantly across Banks. You may not be
    able to make payments to a Biller if the Biller is not available at your Bank’s Internet & Mobile Banking channel.
    JomPAY creates an accessible and inclusive bill payment eco-system for consumers, Banks and billers so that all
    JomPAY Billers are available to all customers of 42 Banks in Malaysia.
    Is there a limit for JomPAY payment?
    - Some Billers may impose a limit on the amount payable via certain accounts such as Credit Card accounts.
    Additionally, since JomPAY transactions are performed at Internet or Mobile Banking, a daily Internet Banking
    limit may be imposed by your Bank.

    6
    Updated info available at http://www.jompay.com.my/personal-faq.html

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