Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 128 views

    GM CSR Training

    Uploaded by

    Vanessa Gurrola
    This document outlines 3 key customer specific requirements for GM: 1. IATF 16949 Customer Specific Requirements manual which includes additional GM requirements and references other GM procedures. 2. Global Supplier Quality Manual which defines GM's APQP and ongoing process requirements including quality metrics, PPAP, and special conditions. 3. BIQS (Built In Quality Supply) which establishes quality performance metrics the supplier must meet annually as well as a 30 point quality management assessment of the supplier's manufacturing system aligned with GM and IATF standards. BIQS level 3 is the minimum required.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    GM CSR Training

    Uploaded by

    Vanessa Gurrola
    128 views9 pages
    This document outlines 3 key customer specific requirements for GM: 1. IATF 16949 Customer Specific Requirements manual which includes additional GM requirements and references other GM procedures. 2. Global Supplier Quality Manual which defines GM's APQP and ongoing process requirements including quality metrics, PPAP, and special conditions. 3. BIQS (Built In Quality Supply) which establishes quality performance metrics the supplier must meet annually as well as a 30 point quality management assessment of the supplier's manufacturing system aligned with GM and IATF standards. BIQS level 3 is the minimum required.

    Original Description:

    presentation about GM requirements

    Original Title

    GM CSR Training - copia

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document outlines 3 key customer specific requirements for GM: 1. IATF 16949 Customer Specific Requirements manual which includes additional GM requirements and references other GM procedures. 2. Global Supplier Quality Manual which defines GM's APQP and ongoing process requirements including quality metrics, PPAP, and special conditions. 3. BIQS (Built In Quality Supply) which establishes quality performance metrics the supplier must meet annually as well as a 30 point quality management assessment of the supplier's manufacturing system aligned with GM and IATF standards. BIQS level 3 is the minimum required.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    128 views9 pages

    GM CSR Training

    Uploaded by

    Vanessa Gurrola
    This document outlines 3 key customer specific requirements for GM: 1. IATF 16949 Customer Specific Requirements manual which includes additional GM requirements and references other GM procedures. 2. Global Supplier Quality Manual which defines GM's APQP and ongoing process requirements including quality metrics, PPAP, and special conditions. 3. BIQS (Built In Quality Supply) which establishes quality performance metrics the supplier must meet annually as well as a 30 point quality management assessment of the supplier's manufacturing system aligned with GM and IATF standards. BIQS level 3 is the minimum required.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 9

    GM Customer Specific

    Requirement Overview
    GM Customer Specific Requirements
    There’s 3 basic requirements to follow:

    GM IATF 16949 Customer Specific


    Requirements

    Global Supplier Quality Manual

    BIQS (Quality Performance Metrics and


    Quality Management Assessment)
    IATF 16949 Customer Specific
    Requirements
     A manual that includes additional requirements of GM for IATF 16949,
     This document can refer to additional GM Global Procedures and Instructions that
    must also be implemented into the LF QMS.

    Relevant Requirements:
     7.5.3.2.1 Record retention (GMW15920)/ electronic traceability.
     Section 8.3 Design Process (GMW15049, RPN in PFMEA)
     Section 8.4 Supplier Control process (Change control, PTR)
     Section 8.5 Manufacturing process (BIQS)
     9.1 Customer Satisfaction (New Business Hold, BIQS Requirements, Control
    Shipping II)
     9.2 Internal Audits (LPAs, CQIs)
     10. Problem Solving, error proofing and CI. (Fast Response)
    Global Supplier Quality Manual

     Divided in APQP and Current Process


     The APQP section defines GM’s global product quality planning requirements
    to develop and implement an APQP process.
     The Current section defines the standardized work around processes to
    protect GM plants.

    Relevant Requirements:
     Explains roles and responsibilities of Supplier and GM in the APQP Process.
     Supplier APQP readiness valves
     Quality Performance Metrics (BIQS Level required)
     PPAP (SQMS)
     Special Conditions: CSI, CSII, BIQS Requirements, NBH
    BIQS (Quality Performance Requirements and Quality
    Management Assessment)
    Built In Quality Supply based (BIQS) is an advanced level of implementation of a robust
    Manufacturing System that helps to achieve not only key business results, but First Time Quality as
    well. Is aligned with GM Global Manufacturing System (GMS) , IATF16949 standard and with
    Customer Specific Requirements (CSR), BIQS is formed by two elements:

    Quality Performance Requirements: GM 1927 30 Quality Management Gap


    Supplier must comply with an annual Assessment: an assessment consisting
    criteria released by GM for Quality of 30 elements of the GM manufacturing
    Performance; this is given in BIQS Levels system. Actually, there's no minimum
    where the minimum requirement is BIQS score to approve and is used as part of
    level 3 GM CSR

    Actions and Controls to assure


    product quality since
    manufacturing point.
    BIQS (Quality Performance Requirements)

    GM
    Excellence
    Award

    Minimum
    BIQS Level
    required
    BIQS (Quality Management Assessment)
    Assessment of 30 Elements of the GM Manufacturing system (GM’s Philosophy), all related to IATF clauses and GM CSR

    No. Element No. Element


    1 Maintenance 16 Standardization / Standardized Work
    2 Training 17 Repair / Rework / Teardown
    3 Supply Chain Management 18 Alarm and Escalation
    4 Process Failure Mode and Effect Analysis Non-Conforming Material / Material
    19 Identification
    5 Process Capability
    20 Team Problem Solving
    6 Visual Standards and Controls
    21 Andon System
    7 Visual standards
    Inspection Gate /Verification station/Final
    8 Error proofing / Detection Verification 22 Inspection
    9 Bypass / Deviation Management Production meeting/Fast Response (Visual
    10 Gauge Calibration and MSA 23 mgmt. manufactura)
    11 Process Control Plan PFMEA-PCP-SW 24 Quality Focused Checks
    12 Process Control Plan Implemented 25 Feedback / Feed forward
    13 Process Change Control 26 Re-PFMEA Risk Reduction
    14 Change Control - PTR 27 Contamination control
    15 Layered Process Audits 28 FIFO and Material handling (traceability)
    29 Shipping Approved Packaging
    30 Safety
    GM CSR 9.1.2.1 Customer Satisfaction

    Organizations shall achieve and maintain BIQS Level of 3, 4 or 5. The organization whose BIQS Level falls below
    Level 3 shall notify its Certification Body within 5 business days after falling below the stated requirement. The
    Certification Body shall issue a major non-conformance against IATF 16949:2016, clause 9.1.2.1, when they
    are notified (or discover) the organization is at a BIQS Level 1 or 2.
    NOTE 1: Two conditions where a major non-conformance is not required for BIQS level < 3 are:
    - BIQS Level 0 – With no production receipts nor any quality SPPS records in the last 12 months; or
    - Not yet nor previously certified to IATF 16949
    NOTE 2: The GM system Sourceability Report will indicate a BIQS Level of 1 or 2 for those organizations not
    meeting the BIQS requirements.
    If the organization failed to notify their Certification Body, the Certification Body shall also issue a minor non-
    conformance against IATF 16949:2016, clause 9.1.2.1.
    The Certification Body must conduct an on-site special audit per the IATF Rules to close out the non-
    conformance.
    Thank you.

    You might also like