Black Book Chapter 3

3.Work culture.
An organization is formed to achieve certain goals and objectives by bringing
individuals together on a common platform them to deliver their level best. It is
essentials for the employees to enjoy at the work place for them to develop a sense
of loyalty towards it.
Work culture plays an important role in extracting the best out of employees
and making them stick to the organization for a longer duration. The
organization must offer positive ambience to the employees for them to
concentrate on their work rather than interfering in each other’s work.
What is work culture?
Work culture is a concept which deals in the study of:
 Beliefs, thought processes, attitudes of the employees.
 Ideologies and principles of the organization.
It is the work culture which decides the way employees interact with each other
and how an organization functions.
In layman’s language work culture refers to the identity of the employees which
further decides the ambience of the organization.

An organization is said to have a strong work culture when the employees follow
the organizations rules and regulations and adhere to the existing guidelines.
However there are certain organizations where employees are reluctant to follow
the instructions and are made to work only by strict procedures. Such organizations
have a weak culture.

3.1.Characteristics of a Work Culture.
 A healthy work culture leads to satisfied employees and an increased
productivity.
 Each employee should be treated as one
Partiality leads to demotivated employees and eventually an unhealthy work
culture. Employees should be judge only by their work and nothing else. Personal
relationships should take a backseat at the workplace. Don’t favour anyone just
because he is your relative.
 Employees must be cordial with each other
One must respect his fellow workers. Backbiting is considered strictly
unprofessional and must be avoided for a healthy work culture. One gains nothing
out of conflicts and nasty politics at work
 Appreciating the top performers is important
Praise the employees to expect good work from every time. Give them a pat on
their back. Let them feel indispensable for their organization. Don’t criticize the
ones who have not performed well, instead ask them to pull up their socks for the
next time. Give them one more opportunity rather than firing them immediately.
 Encourage discussions at the workplace
Employees must discuss issue among themselves to reach to better conclusion.
Each one should have the liberty to express his views. The team leaders and
managers must interact with the subordinates frequently. Transparency is essential
at all levels for better relationship among employees and a healthy work culture.
Manipulating information and data tempering is a strict no at the workplace. Let
information flow in its desired form.
 Organization must have employee friendly policies and practical guidelines
Expecting an employee to work till late night on his birthday is simply impractical.
Rules and regulations should be made to benefit the employees. Employees must
maintain the decorum of the organization. Discipline is important at the workplace.
 Promote team building activities to bind the employees together
Conduct training programs, workshops, seminars and presentation to upgrade the
existing skills of the employees. Prepare them for the tough times. They should be
ready under any add circumstances or change in the work culture.

3.2.Work done by the Intern
The job of an intern in the sales department in Technopet Machineries is to make
cold calls and generate leads for the organization.
The intern also carried out the functions like:
 Checking daily enquiry mails and follows up this enquiry.
 Excel daily data entry.
 Maintain petty cash.
 Promotion of product via WhatsApp.
 Send promotional e-mails to clients.
 Making of quotations.
The timing allocate for interns to work started from 1:00 Pm to 7:00 Pm. While
joining the company the interns are informs about their working hours. According
to which the internship is given. The internship is for 6 hours and 6 days in a week.
On some days due to work load intern might have to work overtime to finish the
tasks given on a particular day.
The intern at Technopet Machineries also carried out functions like travelling to
certain offices around the Mumbai. This offices could be manufacturing plant,
back office, clients office etc. the reason for travelling is to transfer raw materials
into manufacturing plants, collection of payments from clients offices, transfer of
files etc. Rejuvante.

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3.Work culture.

An organization is formed to achieve certain goals and objectives by bringing

individuals together on a common platform them to deliver their level best. It is

of loyalty towards it.

organization must offer positive ambience to the employees for them to

concentrate on their work rather than interfering in each other’s work.

What is work culture?

Work culture is a concept which deals in the study of:

 Beliefs, thought processes, attitudes of the employees.

 Ideologies and principles of the organization.

and how an organization functions.

further decides the ambience of the organization.

have a weak culture.

 A healthy work culture leads to satisfied employees and an increased

 Each employee should be treated as one

Partiality leads to demotivated employees and eventually an unhealthy work

because he is your relative.

 Employees must be cordial with each other

One must respect his fellow workers. Backbiting is considered strictly

out of conflicts and nasty politics at work

 Appreciating the top performers is important

Employees must discuss issue among themselves to reach to better conclusion.

managers must interact with the subordinates frequently. Transparency is essential

Manipulating information and data tempering is a strict no at the workplace. Let

information flow in its desired form.

 Organization must have employee friendly policies and practical guidelines

maintain the decorum of the organization. Discipline is important at the workplace.

 Promote team building activities to bind the employees together

Conduct training programs, workshops, seminars and presentation to upgrade the

ready under any add circumstances or change in the work culture.

The job of an intern in the sales department in Technopet Machineries is to make

cold calls and generate leads for the organization.

The intern also carried out the functions like:

 Checking daily enquiry mails and follows up this enquiry.

 Excel daily data entry.

 Maintain petty cash.

 Promotion of product via WhatsApp.

 Send promotional e-mails to clients.

tasks given on a particular day.

into manufacturing plants, collection of payments from clients offices, transfer of

files etc. Rejuvante.

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