Quiz Chapter 1 CJRO

Carlos Javier Reyna Osio #1841723
Team 1
Quiz Chapter 1 Logistics
1. ¿Concept in which the value or usefulness of a product in fulfilling
customer needs or wants is applied?
a) Economic Value
b) Economic Utility
c) Form Utility
2.- Refers to having products available where they are needed by
customers, moved from points of lesser value to points of greater
value
a) Place Utility
b) Inventory
c) Strategic positions
3.- This part of the supply chain can affect how well or how poorly
an individual firm and its associated supply chains can achieve
goals and objectives
a) The plan
b) Logistics
c) Sourcing
4.- It is recognized as reverse flows and storage that originate at the
point of consumption.
a) Marketing
b) Sales
c) Reverse logistics
5.- Is defined as the process and systems involved in mobilizing
people, resources, skills, and knowledge to help people who have
been affected by either a natural or a human-made disaster
a) Mass logistics
b) Humanitarian logistics
c) Tailored Logistics
6.- ¿Which of the concepts indicates that a company’s objectives
can be realized by recognizing the mutual interdependence of the
major functional areas of the firm, such as marketing, production,
finance, and logistics?
a) Systems Approach
b) Supply chain management
c) Logistics system
7.- ¿What recognizes that the costs of certain logistical activities
generally move in opposite directions?
a) Cost approach
b) Cost trade offs
c) Logistic improvement
8.- ¿ What is the concept that applies integration of all activities into
a unified whole that seeks to minimize distribution costs in a manner
that supports an organization’s customer service objectives?
a) Planning
b) Logistics Integration
c) Total logistics concept
9.- Places a heavy emphasis on customer satisfaction, and logistics
strategies can facilitate customer satisfaction through reducing the
cost of products
a) Offers
b) Sales campaign
c) Contemporary marketing
10.- Are the products that meet present needs without
compromising the ability of future generations to meet their needs
a) Sustainable products
b) Cruelty free products
c) Fashion products
11.- ¿Is needed by all the elements to act as triggers to various
operational procedures?
a) Inventory
b) Information and control
c) Transport
12.- ¿This includes all modes of transport including road vehicles,
freight trains, cargo shipping and air transport?
a) Warehouse
b) Transportation
c) Packaging
13.- Element that is closely related to storage and warehousing. It is
concerned with what stock to hold, where the stock is located and
how much stock to hold
a) Inventory
b) Operations
c) Accounting
14.- ¿What represents a networked, process-oriented materials
management system. From demand to production to final delivery?
a) Modern supply chain
b) Management process
c) Control and classification
15.- It is responsible for optimizing packaging and improving
delivery services
a) Distribution
b) Packaging
c) Production process
CHAPTER 1 SUMARY
An Overview of Logistics
Economic Impacts of Logistics
Logistics can play an important role in a nation’s economic growth and

development.
Microeconomic perspective
1. Possesion Utility
2. Form Utility
3. Place Utility
Possesion Utility
Refers to the value or usefulness that comes from a customer being

able to take possession of a product. Describes the benefits that can
be derived from owning and using a specific product.
From Utility
Refers to a product’s being in a form that can be used by the customer

and is of value to the customer. Although form utility has generally
been associated with production and manufacturing, logistics can also
contribute to form utility.
Place Utility
Refers to having products available where they are needed by

customers; products are moved form points of lesser value to points of
greater value
 Having a product where
 The customers can buy it
 Most efficient
 Most effective
 Fast
 Easy
Time Utility
Refers to having products available when they are needed by

customers
Logistics: What it is
Logistics management is that part of supply chain management that

plans, implements, and controls the efficient, effective forward and
reverse flow and storage of goods, services, and related information
between the point of origin and the point of consumption in order to
meet customers’ requirements.”
Changes in Consumer Behavior
- Market Demassification
This means that people more and more have customized wants and
needs so mass logistics cannot be used
- Changing family roles

From the 60’s more women have entered the workforce and they have
pushed to have a convenience shopping experience. This includes
home deliveries, more extended store hours etc.
- Rising customer expectations
People constantly want more, and this means that satisfactory level of
performance must be kept up to date with the customer expectations.
The Systems and Total Cost Approaches to Logistics
Systems Approach: indicates that a company’s objectives can be

realized by recognizing the mutual interdependence of the major
functional areas of the firm, such as marketing, production, finance,
and logistics.
Total cost approach: used to coordinate materials management and

physical distribution in a cost-efficient manner.
Logistical Relationships within the firm
Finance: The finance staff is often charged with the responsibility of

allocating the firm’s funds to projects desired by the various operating
departments. Inventory is another area where finance and logistics can
interact.
Production: One of the most common interfaces between production

and logistics involves the length of production runs.

Quiz Chapter 1 CJRO

Uploaded by

Copyright:

Available Formats

Quiz Chapter 1 CJRO

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Quiz Chapter 1 CJRO

Uploaded by

Copyright:

Available Formats

Carlos Javier Reyna Osio #1841723

Economic Impacts of Logistics

Logistics can play an important role in a nation’s economic growth and

Refers to the value or usefulness that comes from a customer being

Refers to a product’s being in a form that can be used by the customer

Refers to having products available where they are needed by

Refers to having products available when they are needed by

Logistics management is that part of supply chain management that

Changes in Consumer Behavior

- Changing family roles

- Rising customer expectations

The Systems and Total Cost Approaches to Logistics

Systems Approach: indicates that a company’s objectives can be

Total cost approach: used to coordinate materials management and

Logistical Relationships within the firm

Finance: The finance staff is often charged with the responsibility of

Production: One of the most common interfaces between production

You might also like