KTA1010 INSTALL GUIDE

Table of Contents
1 Check for Required Items .......................................................................................... 2

2 Installation................................................................................................................ 2

2.1 Installation View .................................................................................................. 2

2.2 Connection Chart to determine cable types .............................................................. 3

3 Ready to use.............................................................................................................. 3

3.1 Network Settings ................................................................................................. 4

3.2 SIP Settings ........................................................................................................ 4

3.3 Save Settings ...................................................................................................... 4

3.4 Normal Operation................................................................................................. 4

3.5 Working Status .................................................................................................... 4

4 Commands for Setting Parameters ............................................................................ 4

5 Configuration Parameters.......................................................................................... 5

5.1 Network configuration parameters .......................................................................... 5

5.2 SIP Protocol Configuration Parameters .................................................................... 6

5.3 Audio and Other Configuration Parameters............................................................... 7

5.4 Buttons .............................................................................................................. 8

6 FAQ ........................................................................................................................... 8

7 Performance and Features......................................................................................... 9

7.1 The Electronic Specifications .................................................................................. 9

7.2 Operating/storing Environment .............................................................................. 9

7.3 Dimensions ......................................................................................................... 9

7.4 Features ............................................................................................................. 9

7.5 Standards and Agreements.................................................................................. 10

7.6 Recommend Usage Net Condition ......................................................................... 10

1 Check for Required Items

Please check to be sure that you have all of the following components:

• KTA 1010 • Broad internet access • Regular phone • One power adapter

• Ethernet (RJ45) cable • RJ11 phone cord

2 Installation

2.1 Installation View

Please install your terminal as the connection chart above.

2.2 Connection Chart to determine cable types

Internet

ADSL/CABLE Modem
Sever
Routrt

ADSL/CABLE Modem Switch/hub

Sever
Router
Switch/hub Switch/hub
1 2 4
3 5 6

LAN

PC

7 8

Switch/hub

PC
PC

To determine the type of cable that you will need to connect to your terminal, look at the above
diagram and determine the number of your configuration. The types marked 2, 4, 5,6,7,8 are
Straight-through Ethernet cable; the type marked 3 is Crossover Ethernet cable. If the DSL/CABLE
Modem has the auto-reversal function (it usually has this function), the line marked 1 is
Straight-through Ethernet cable, and otherwise it is Crossover Ethernet cable.

! Note: When you are using the terminal as Hub, in types 1, 2, and 6 you may not be able to get an
IP address from the network. The Ethernet (RJ45) cable we put in the box is a straight-through cable.

3 Ready to use

First of all, you should obtain the IP address of the KTA1010. Dial ‘#*047# ’on the phone and listen
for the local IP Address. If the IP address you hear is 0.0.0.0 or 255.255.255.255, you should contact
the network administrator or your service provider.

After getting correct IP, open an Internet Explorer browser on a PC that is connected to the same
network as the KTA, type the IP address into the address bar and press Enter. You will see the login
screen, the default password is;

Password: 1234
3.1 Network Settings

DHCP is default network status, your KTA will get the required network parameters such as IP, subnet
mask automatically. If your network uses static IP, you should set local IP, subnet mask, gateway IP,
DNS and DNS2 first. If your network uses PPPoE, you should set PPP ID, PPP password first

Important: If your service provider makes presetting such as account, password, IP phone number,
server address, you do not need to do the following operations.

3.2 SIP Settings

After do the corresponding operations above, you should set these parameters which required to
login SIP server: Service Address, Service Port, Register Port, SIP Port, Domain, IP Phone No., User
ID, Password.

Please check them in 5.2

3.3 Save Settings

Simply click on Save Settings and exit the browser after the Update Successful screen appears.

3.4 Normal Operation

After the KTA reboots, the TX/RX LEDs will flash and if the KTA was properly programmed, the
Service LED will come on and remain on. In addition, when the phone is off-hook, you will now hear
a dial tone and can make calls.

3.5 Working Status

The default working status is VoIP regardless of whether the FXO port is connected with PSTN line.

Switch to PSTN status: after the phone is under normal working mode, the VoIP is the preferred
status. Pick up handset to make VoIP calls and set parameters. if you want to switch to PSTN mode,
please follow operations below: Pick up handset→press”*” → switch to PSTN status(the LED phone
light will flicker)→making calls. Pick down the handset, the phone automatically switch to VoIP
working status

4 Commands for Setting Parameters

You may configure several aspects of your KTA without the use of a computer simply by using the
telephone connected to the Phone (FXS) port. Please pick up handset before you input these
command. If the command is successful you will hear a special sound.

! Note: Each Command below is followed by its alphanumeric representation to make it easy to
remember.

Function Command Key Pad Meaning Description

The IVR will tell you the IP

Query IP Address #*047# #*0IP#
address

#73847# #SETIP#xxx.xxx.x For example:

Set IP address
xxx*xxx*xxx*xxx# xx.xxx# #73847#192.168.1.2
 Function Command Key Pad Meaning Description

Enable DHCP #3427# #DHCP# Set network status as DHCP

Set network status as static

Disable DHCP ##3427# ##DHCP#
IP

Reboot #778# #RST# Reboot the terminal

Restore Default
#358# #DLT# Restore default settings
Settings

Upgrade Firmware by Update firmware by FTP

#387# #FTP#
FTP method

Pick up handset, the

Query Firmware
#38376# #FVESN# firmware version will be
Version
spoken.

5 Configuration Parameters

5.1 Network configuration parameters

Parameter Description

The terminal can have 3 ways to get network parameters: DHCP, Static IP
IP Type or PPPoE, please select one. If you do not know, please ask your network
administrator or service provider.

If your terminal is configured to use DHCP, The required network

DHCP parameters such as IP, subnet mask will automatically be configured as
soon as it is connected to the LAN and powered up.

Select this item to authorize users set IP address, subnet mask and
Static IP
gateway IP address of KTA manually.

Select this item to enable PPPoE protocol which is designed for ADSL and
Cable Modem users. With this system, ADSL ISP automatically assigns all
PPPoE
the required IP parameters to any device connected to it when the device
log on.

With PPPoE selected in IP Type drop down list, please enter the user name
PPP ID/Password
here.

With Static IP selected in IP Type drop down list, please enter IP address,
Local IP/Subnet
subnet mask, gateway IP of KTA here. Note that this address should match
M k/G te IP
 Parameter Description

Mask/Gateway IP the IP address assigned to you by network administrator or your ISP.

This field defines the primary or backup DNS (Domain Name Server)
DNS/DNS2 address. With Static IP selected in IP Type drop down list, plese enter
DNS IP of KTA here.

MAC MAC address is the physical address supplied by the Ethernet NIC.

5.2 SIP Protocol Configuration Parameters

! Note: Please check with your ISP for the protocol settings. Changing the settings without proper
guidance may result in the KTA not functioning.

Parameter Description

SIP server address, Please ask your service provider if you do not know
Service Address
what to fill in.

SIP server port, 5060 is default value. Please ask your service provider if
SIP Port
you do not know what to fill in.

The local SIP port. The default port number is 5060 or 5063. Please ask
Register Port
your service provider if you do not know what to fill in.

It’s the SIP realm. Please ask your service provider if you do not know
Domain
what to fill in.

Expire Time It used for negotiate with the softswtich for registration expire time.

nat traversal: When the terminal with private IP address need

communicate with other terminal in a different LAN or on Internet, please
select an item from dropdown list.

disable: Select this item when the sip proxy server and terminal in the
same LAN, or the sip proxy system supports the terminal working behind
the LAN.

NAT Traversal enable: When the system does not support terminal working behind the
LAN, please select this item to search public IP address of the NAT device.
With this item selected, “nat addr” field will be activated. Besides, port
mapping (port forwarding) needs to be properly set up on NAT device.

stun: Select this item with Stun server used according to requirement of
system. STUN presents a working solution for most NATs that are not
symmetric, e.g., most of the household routers have non-symmetric NAT
and in this case, it is OK to use STUN. However, STUN does NOT work with
 Parameter Description

symmetric NAT and if your routers have built-in symmetric NAT, do not use
STUN. If your configuration is STUN-friendly, please configure your
terminal to use it. With this item selected, nat addr field is activated.

Please ask your service provider if you do not know which one to select.

When NAT Traversal is set to enable, please put the domain name of the
servers ( These server helps to find out the public IP of the NAT device)

NAT Addr into nat addr.

When NAT Traversal is set to Stun, please put the URl of the stun server
into NAT Addr, in the format as “domain name/IP address : service port”.

When terminal sit behind a NAT device, it will send packets to server every
NAT ttl
NAT ttl seconds to keep the port mapping on the NAT device alive.

User ID/Password The user name or password used to login SIP server for authentication

The password used to login SIP server for authentication

IP Phone No. The number of this KTA, usually is allocated by system.

5.3 Audio and Other Configuration Parameters

Parameter Description

CODECX set the priority of the audio compression algorithm. CODEC1 is

the preferred codec, default value CODEC1=G729, others are backup
CODEC 1,2,3,4,5
codec modes, different system may choose different backup codec mode.
Available codecs are G.729,G.7231,G.711u, G711a.

Enable/disable g.7231 high rate. G.723.1 high rate is 6.3kbps, low rate is
G7231 highrate
5.3kbps. Default is checked, do not change unless directed by support.

VAD Enable/disable VAD (Voice Activation Detection)

AGC Enable/disable AGC (Automatic Gain Control)

AEC Enable/disable AEC (Automatic Echo Cancellation)

This is the password for the web interface, make sure to remember this if
Access Code
you change it.

Enter the IP address of time server. The default SNTP server address is
SNTP IP
216.53.3.44.
5.4 Buttons

Parameter Description

Click this button to save the configuration and the KTA will reboot. Once
Save Settings
the KTA reboots successfully, the new configuration is effective.

Downloads the latest firmware to your KTA and KTA will reboot
Update Firmware
automatically after upgrading.

Restore Defaults Reset all settings to factory defaults.

6 FAQ

Problem Possible Cause Solution

Your internet connection

bandwidth is less than 30Kbps

Unacceptable voice Please use your phone in a good

Unstable network connection:
quality under VoIP quality network.
Network delay > 400ms or
network trembling > 100ms or
network packet loss > 10%

The network is blocked

Please contact network service

The connection to the server’s provider or network administrator to
SIP port is modified or filtered ensure the network and ports are
available, and the data is not
Your network has a proxy server
modified or filtered. If there are
which is blocking the terminal’s
problems left, please contact your
connection to the internet.
service provider for technical
Login server failed support.
The data to the terminal’s SIP
(Service LED off)
port is modified or filtered

Please correctly enter account and

Your terminal is configured with password. If there are problems left,
incorrect account details. please contact your service provider
for technical support.

Your terminal is configured with Please contact your service provider

an incorrect server address. for technical support
 Problem Possible Cause Solution

Login succeeded Press “#778#”(#RST#) to restore

(service led on), can’t KTA, then reuse, or power off and
Something is wrong with KTA or
use phone: after turn on again
its settings.
picking up handset you Please check the phone’s
Maybe the impedance of KTA is
cannot hear dial tone, impedance, if not match with the
not match your phone
or press key without terminal, please use another one
sound which can match KTA.

7 Performance and Features

7.1 The Electronic Specifications

Voltage: 12V DC, 500mA

Power adapter: AC input 100~120V (USA, Japan etc.) or 220~240V (China, Europe etc.) or
100~240V，47-63Hz

Network interface: IEEE 802.3 10 Base-T

EMC: FCC Part15 CLASS B /CE

7.2 Operating/storing Environment

Operating temperature: 0 to 50° C (32° to 122° F)

Storing temperature: -30° to 65° C (-22° to 149° F)

Humidity: 10% to 90% no dew

7.3 Dimensions

178x 119x 31.6mm (L x W x H)

7.4 Features

Basic Port——two RJ45 ports compatible with IEEE 802.3 10 Base-T, one FXS port, one FXO port.

Power adapter— AC input 100~120V (USA, Japan etc.) or 220~240V (China, Europe etc.) or
100~240V, 47-63Hz

Log-in to specific soft-switch platform

Automatic searching for soft-switch platform

Supports DHCP: Automatically obtain local IP, subnet mask, router IP

Supports PPPoE

Automatic Gain Control

Voice Active Detection

Comfortable Noise Generation

 Echo Cancellation

Dynamic Buffer Management—minimize effect to voice quality caused by audio delay jitter

Support NAT Traversal

Supports SIP

Supports Remote Upgrade

Lightning proof

7.5 Standards and Agreements

IEEE 802.3 10 Base-T

G.711A, G.711µ, G.723.1 5.3K/6.3 Kbps and G.729 audio codec

SIP

TCP/IP: Internet Transport and Control Protocol

RTP: Real-time Transport Protocol

RTCP: Real-time Control Protocol

AGC: Automatic Gain Control

VAD/CNG Voice active detection/comfortable noise generation

G.165 Echo cancellation

DTMF Tone Generate and Detection：Inbound

DHCP: Dynamic Host Configuration Protocol

PPPoE: Point to Point Protocol of Ethernet

DNS: Domain Name Server

FTP: File Transfer protocol

HTTP: Hyper Text Transfer protocol

Impedance:600Ω

7.6 Recommend Usage Net Condition

Delay: Less than 400ms

Jitter: Less than 100ms

Package loss: Less than 10%

Bandwidth: Minimums 30Kbps