The Plan Phase Includes Activities Such As Understanding The Context of The Organization, Defining The Scope, and Defining The Quality Policy
The Plan Phase Includes Activities Such As Understanding The Context of The Organization, Defining The Scope, and Defining The Quality Policy
The Plan Phase Includes Activities Such As Understanding The Context of The Organization, Defining The Scope, and Defining The Quality Policy
Conformity
Grade
Quality
Capability
None of the above
2.
3.
4.
5.
ISO 9001:2015 requires that the quality policy:
None of the above
Must provide a framework for establishing and reviewing quality objectives
Must be communicated and understood within the organization
Must be reviewed for continuing suitability
All of the above
6.
7.
8.
9.
10.
11.
12.
13.
TRUE
FALSE
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
When planning the quality management system,
organizations shall consider the issues and requirements
referred to in 4.1 and 4.2 and determine the risks and
opportunities that need to be addressed to;
Enhance desirable effects
Achieve improvement
Give assurance that the quality management system can achieve its intended result(s)
All of the above
25.
26.
27.
Top management
The external auditor
The audited
The employees within the organization
28.
29.
30.
31.
32.
33.
34.
35.
All the requirements regarding the product and service
must be confirmed by the customer before the
organization accepts the order or contract.
True
False
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
52.
53.
54.
55.
56.
Module 6 – Understanding auditing standards
Certification against an ISO management system standard
is available to any organization; however, accreditation to
ISO 17021-1 is only required for certification bodies that
want to issue certificates.
False
True
57.
58.
59.
60.
Management does not need to be involved in the audit if
they are too busy.
False
True
61.
62.
63.
64.
65.
Module 9 – Managing the audit process
Opening and closing meetings are an important part of the audit activities. Ideally, the
management team should be invited to attend both meetings, but for shorter-duration
audits, they should at least be invited to the closing meeting.
False
True
66.
67.
68.
Lead Auditor
Certification body
69.
If one member of your audit team falls ill during the audit
and is unable to participate in any more work, you should:
Contact the certification body and delay the audit until a new auditor can be sent as a
replacement
See if you can make changes to the audit plan in agreement with the audit client,
and if not, contact the certification body
Carry on as planned, but just without the work done by this auditor
Cancel the audit immediately
70.
71.
The audit process was kept on track effectively but responded to changes when
necessary
The audit team worked well together, working to each auditor’s strengths
All of the above
72.
73.
74.