MB0035 - Legal Aspects of Business SET-1: Answer
MB0035 - Legal Aspects of Business SET-1: Answer
MB0035 - Legal Aspects of Business SET-1: Answer
SET-1
ANSWER:
Free Consent
One of the essentials of a valid contract is free consent. Sec. 13 of the Act
defines consent as “Two or more persons are said to consent where they
agree upon the thing in the same sense.” There should be ‘consensus ad
idem’ or ‘identity of minds.’
Parties consenting to the same thing in the same sense is not sufficient.
Consent must be free. Section 14 of the Act proceeds to define “free
consent” as under:
The validity of a contract depends not only on consent of the parties but
their consent must also be free. According to Sec. 14, consent is said to be
free when it is not caused by (i) coercion as defined under Section 15, or
(ii) undue influence as defined under Section 16, or (iii) fraud as defined
under Section 17, or (iv) mis-representation or defined under Section 18, or
(v) mistake subject to the provisions of Section 21, 21 and 22.
1. Coercion:
Under English Law, coercion must be applied to one’s person only whereas
under Indian Law it can be one’s person or property. So also under English
Law, the subject of it must be the contracting party himself or his wife,
parent, child or other near relative. Under Indian Law, the act or threat may
be against any person. It is to be noted that the act need not be committed
in India itself. Unlawful detaining or threatening to detain any property is
also coercion. While threat to sue does not amount to coercion threat to file
a false suit amounts to coercion since such an act is forbidden by Indian
Penal Code.
2. Undue influence:
Both coercion and undue influence are closely related. What contributes
coercion or undue influence depends upon the facts of each case.
Sec. 16 (i) provides that two important elements must be present. The first
one is that the relations subsisting between the parties to a contract are
such that one of them is in a position to dominate the will of the other.
Secondly, he uses that position to obtain unfair advantage over the other.
In other words, unlike coercion undue influence must come from a party to
the contract and not a stranger to it. Where the parties are not in equal
footing or there is trust and confidence between the parties, one party may
be able to dominate the will of the other and use that position to obtain an
unfair advantage. However, where there is no relationship shown to exist
from which undue influence is presumed, that influence must be proved.
b) Full disclosure of facts was made to him and he understood the same.
Sec. 16 (3) lays down that in the case of unconscionable bargain the onus
of proof that the transaction was not induced by undue influence is on the
person who is in a dominating position in relation to the other party to the
contract.
Fraud:
Sec. 17 of the Act instead of defining fraud gives various acts which
amount to fraud.
Sec. 17: Fraud means and includes any of the following acts committed by
a party to a contract or with his connivance or by his agent to induce him to
enter into contract:
1. The suggestion that a fact is true when it is not true by one who does
not believe it to be true. A false statement intentionally made is fraud.
An absence of honest belief in the truth of the statement made is
essential to constitute fraud. The false statement must be made
intentionally.
2. The active concealment of a fact by a person who has knowledge or
belief of the fact. Mere non-disclosure is not fraud where there is no
duty to disclose.
3. A promise made without any intention of performing it.
4. Any other act fitted to deceive. The fertility of man’s invention in
devising new schemes of fraud is so great that it would be difficult to
confine fraud within the limits of any exhaustive definition.
5. Any such act or omission as the law specially declares to be
fraudulent.
Essentials of fraud:
a) Circumstances of the case cast a duty upon the person keeping silence
to speak and (b) silence itself is equivalent to speech.
4. Misrepresentation:
Before entering into a contract, the parties will make certain statements
inducing the contract. Such statements are called representation. A
representation is a statement of fact made by one party to the other at the
time of entering into contract with an intention of inducing the other party to
enter into the contract. If the representation is false or misleading, it is
known as misrepresentation. A misrepresentation may be innocent or
intentional. An intentional misrepresentation is called fraud and is covered
under Section 17. Sec. 18 deals with an innocent misrepresentation.
5. Mistake:
(i) Existence of the subject matter: Two parties may enter into the
contract on the assumption that the subject matter exists at the time
contract. But actually it may have ceased to exist or has never existed
at all. Then the contract becomes void.
(iii) A mistake as to the quality of the subject matter will not render the
agreement void owing to the application of the principle of ‘caveat
emptor’ unless there is misrepresentation or guarantee by the seller.
Where the mistake is mutual and the parties enter into the contract with
false assumption and mistake as to the value of the subject matter is
the basis of their agreement, there can’t be an enforceable contract
between them.
Mistake as to identity is of two types: (i) where the parties are dating with
each other from a distance (ii) where they are face to face with each other.
ANSWER:
1. It must be in writing.
2. It must contain an order to pay. A mere request to pay on account will
not amount to an order.
3. The order to pay must be unconditional.
4. It must be signed by the drawer.
5. The drawer, drawee and payee must be certain.
6. The sum payable must be certain.
7. The bill must contain an order to pay money only.
8. It must comply with the formalities as regards date, consideration,
stamps, etc.
A bank draft is an order issued by one bank on another bank or on its own
branch (usually drawn on its own branch) instructing the latter to pay a
specified sum of money to a specified person or his order. It is a negotiable
instrument and is very much like a cheque, with the following distinctions:
ANSWER:
The ‘holder in due course’ means any person who for consideration
became the possessor of a negotiable instrument if payable to bearer, or
the payee or indorsee thereof if payable to order, before the amount
mentioned in it became, payable, and without sufficient cause to believe
that any defect existed in the title of the person from whom he derived his
title. Thus, in order to be called a ‘holder in due course’ a person must
possess the following qualifications:
ANSWER:
1. When the party primarily liable on the instrument (i.e., the maker of
the note, acceptor of the bill or drawee bank) makes the payment in
due course to the holder at or after maturity. A payment by a party
who is secondarily liable does not discharge the instrument because
in that case the payer holds it to enforce it against prior indorser and
the principal debtor.
2. When a bill of exchange which has been negotiated is, at or after
maturity, held by the acceptor in his own right, the instrument is
discharged.
3. When the party primarily liable becomes insolvent, the instrument is
discharged and the holder cannot make any other prior party liable
thereon. Similarly, an instrument stands discharged when the primary
party liable is discharged by material alteration in the instrument or by
lapse of time making the debt time barred under the Limitations Act.
4. When the holder cancels the instrument with an intention to release
the party primarily liable thereon from the liability, the instrument is
discharged and ceases to be negotiable.
ANSWER:
ANSWER:
Indemnity Guarantee
1 Number of parties: There are two 1 There are three parties to it viz., the principal
. parties: Indemnifier and Indemnified. . debtor, the surety & the creditor.
Number of Contracts: There is only Three contracts: (i) between the principal
one contract between the indemnified debtor and the creditor, (ii) between the surety
and Indemnifier. and the creditor, and (iii) between the surety
and the principal debtor (implied).
2 Form: May be written or oral in both 2
. Indian and English Law. . According to section 4, of the Statute of Frauds
(in England) it should be in writing: in Indian
Interest in the transaction: The Law it may be written or oral.
indemnifier has interest in the
transaction apart from the indemnity The guarantee is totally unconnected with the
i.e., apart from his promise to pay the contract but the only interest in the contract
3 loss.
. is his promise to the loss.
Nature of risk: It is possibility of risk
of any loss happening in future against There is an existing debt the discharge or
which the indemnifier undertakes to performance of which is guaranteed by the
4 indemnify surety i.e., it is the absolute and subsisting risk.
. 3
In a guarantee the liability of the surety is co-
i.e., continuing risk. . extensive with that of the principal debtor
(ancillary liability). The guarantor if
Nature of liability: The indemnifier is secondarily liable except where the principal
primarily and independently liable. debtor is incapable of contracting).
Subrogation: An indemnifier cannot If a surety pay the debt or perform the
5 have subrogation unless there is an obligation he can file a suit in his own name
. assignment. Otherwise he must bring against the principal debtor to reimburse the
the suit in the name of the 4 amount so paid.
indemnified. .
It is necessary for the surety to give his
Request: It is not necessary for the guarantee at the request of the debtor.
indemnifier to act the request of the
indemnified.
6 5
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7 6
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8
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7
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8
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ANSWER:
Rights of Surety
Rights of Surety
1. Ask the creditor to sue the debtor: On the guaranteed debt having
fallen due for payment, the surety may ask the creditor to sue the
debtor to collect the due amount, but he cannot compel him to do so.
But he must then indemnify the creditor against any risk or delay
arising as a consequence.
2. Require the creditor to terminate the debtor’s services: In the
case of the fidelity guarantee, if the principal debtor’s dishonesty
comes to light, the surety can require the creditor to terminate the
principal debtor’s services so as to save him from further loss.
3. Claim to any set off: The surety on being called upon to pay, can
claim any set-off to which the principal debtor is entitled from the
creditor.
4. Access to the securities of the debtor with the creditor: The
surety can, after paying the guaranteed debt, compel the creditor to
assign to him all the securities taken by the creditor either before or at
the time of the contract of guarantee, whether the surety was aware
of them or not.
5. Right to Share Reduction: On debtor’s insolvency the surety is
entitled to claim the proportionate reduction of his liability by the
amount of dividend claimed by the creditor (from the Official Receiver
of the Principal debtor). Similarly, debtor’s debt obligation is scaled
down by subsequent legislation; the creditor is entitled to claim
proportionate reduction in his liability.
C. Against Co-sureties
When two or more persons guarantee the same debt jointly or severally,
whether under the same or different contracts, they are known as co-
sureties. As the co-sureties share the liabilities, they have in equity also the
right to share the means of recovery.
2. Right to contributions: If any one of the sureties has to pay more than
his share, he has a right to call upon his co-sureties for such contribution as
will enable him to recoup himself to the extent of excess amount paid by
him over and above his proportionate liability.
1. Demand payment when due: As the liability of the surety arises, the
creditor is entitled to demand payments from the surety although the debt is
time-barred against the principal debtor (Bombay Dyeing and
Manufacturing Co. Ltd. Vs. State of Bombay, 1985) or principal debtor has
been adjudged as bankrupt or the principal debtor’s contract is void or
voidable. He can file a suit against the surety without suing the principal
debtor even if the principal debtor is solvent. The liability of the surety is
immediate and not be deferred until the creditor has exhausted his
remedies against the principal debtor.
3. Claim for legal expenses: A creditor can claim the cost of baseless
legal suit against the principal debtor, sued at the request of the surety i.e,
the right of indemnity.
4. Equality: Where the sureties are bound in different sum, they are bound
to pay equally as far as the limits of their respective obligations permit (Sec.
147).
Liabilities of Co-sureties
Co-sureties are jointly and severally liable in India. The discharge of one
co-surety from his liability does not release the other co-sureties from their
liability. They are liable to bear the loss equally, subject to the limit of the
debt guaranteed by him. As mentioned earlier, if one of them has paid
more than his share, he can claim contribution from others. Where the co-
sureties have limited their liabilities to different sums, they should contribute
equally and not exceeding their respective limits.
Discharge of Surety
1. Payment by debtor
2. Revocation
3. Death
12. Failure of the co-surety to join with the contract (other sureties and
creditor).
13. Failure of consideration.
Q.4. a. Mention the remedies for breach of contract. How will the injured
party claim it?
ANSWER:
As regards the last two remedies stated above, the law is regulated by the
Specific Relief Act, 1963.
Under the Indian Law the courts are not bound to treat the sum mentioned
in the contract, either by way of liquidated damages or penalty, as the sum
payable as damages for the breach. Instead the courts are required to
allow reasonable compensation so as to cover the actual loss sustained,
not exceeding the amount so named in the contract. The court will award to
the party aggrieved only reasonable compensation not exceeding the
amount named or penalty stipulated.
3. Suit upon quantum merit (Sections 65 and 70 ): The third remedy for a
breach of contract available to an injured party against the guilty party is to
file a suit upon quantum merit. The phrase quantum merit literally means
“as much as is earned” or “in proportion to the work done.” This remedy
may be availed of either without claiming damages (i.e., claiming
reasonable compensation only for the work done) or in addition to claiming
damages for breach (i.e., claiming reasonable compensation for part
performance and damages for the remaining unperformed part).
The aggrieved party may file a suit upon quantum merit and may claim
payment in proportion to work done or goods supplied in the following
cases:
ii) Where the court cannot supervise the actual execution of the
contract, e.g., a building construction contract. Moreover, in most cases
damages afford an adequate remedy.
iii) Where the contract is for personal services, e.g., a contract to marry
or to paint a picture. In such contracts ‘injunction’ (i.e., an order which
forbids the defendant to perform a like personal service for other
persons) is granted in place of specific performance.
iv) Where the contract is not enforceable by either party against the
other, that is, where one of the parties does not possess competency to
contract. Thus a minor cannot succeed in an action for specific
performance since he cannot himself be sued for breach of contract.
ANSWER:
Q. 5 a. Explain the term Privity of contract.
ANSWER:
Privity of Contract
The general rule of law is that a person who is not a party to a contract
cannot claim any rights under the contract even though the contract is for
his benefit. Such a person is known as a stranger to the contract.
Exceptions:
ANSWER:
From the above definitions it is clear that a company has a corporate and
legal personality. It is an artificial person and exists only in the eyes of law.
It has an independent legal entity, a common seal and perpetual
succession.
Sometimes, the term ‘corporation’ (a word derived from the Latin word
‘corpus’ which means body) is also used for a company.
Characteristics of Company
ANSWER:
Company Management
Director: Definition
Sec. 2(13) of the Companies Act, 1956 defines the term ‘Director’ as
including “any person occupying the position of a Director by whatever
name called.”
A Director is a person who, along with his fellow Directors, manages the
affairs of a company. He is a member of the governing body of a company
and takes part in planning, conducting and controlling its affairs.
By the directors.
By third parties.
ii) A person who suspends, or has at any time within the preceding five
years suspended, payment to his creditors, or makes, or has at any time
within the preceding five years made, a composition with them.
iii) A person who is, or has at any time within the preceding five years been,
convicted by a court in India of an offence involving moral turpitude.
Secretary:
Meetings
Meaning of a meeting
1. Statutory meetings
These meetings may be of two types: (i) Board meeting; (ii) Meeting of the
board committees.
(C) Other Meetings: These meetings may be either of the following;
A meeting held prior to the statutory period of one month from the date of
entitlement of a company to commence business cannot be called the
statutory meeting. The notice for such a meeting should state that it is
intended to be statutory. The statutory meeting is held only once in the life
time of a company.
i) Private company,
However, the provision of Section 210 must be complied with which provide
that the first annual general meeting of the company must be held not later
than 9 months from the date of the closing of its financial year.
Meeting must be held not later than 6 months from the close of financial
year and extension granted by the Registrar.
i) Ordinary resolutions,
So all resolutions which are not special or which do not require special
notices are ordinary resolutions.
c) To appoint auditors; but in the case of a company in which not less than
25 per cent of the subscribed share capital is held. Whether single or in any
combination, by a public financial institution or a Government company or
Central or any State Government, or a nationalized bank or an insurance
company carrying a general insurance business, the appointment of
auditors requires a special resolution (Section 224A);
d) To appoint directors;
f) To declare dividends;
g) To wind up voluntarily when the period, if any, fixed for the duration of
the company by the articles has expired, or the event, if any, has occurred,
on the occurrence of which the articles provide that the company is to be
dissolved.
b) The notice required under the Act (21 days) has been duly given; and
The articles of association may provide that certain types of business shall
be approved by a special resolution. The Act also provides that in certain
specified cases, a company must pass a special resolution. It is not
necessary that a special resolution should be passed only at an
extraordinary meeting of the shareholders. It may be passed at any general
meeting of the shareholders. A special resolution is required for the
following purposes:
1. To alter any provisions contained in the memorandum which
could lawfully have been contained in the articles instead of the
memorandum;
2. To alter the objects or the place of registered office of a
company;
3. To change the name of a company;
4. To alter the articles of association;
5. To create a reserve capital;
6. To reduce the share capital;
7. To move the company’s registered office within the same State
but outside the local limits of the city, town or village where
such office is situated;
8. To commence any new business which is not related to the
business the company is carrying on currently; though covered
by the objects clause of the memorandum;
9. To pay interest on shares out of capital;
10. To appoint auditors, if not less than 25 per cent of the
company’s subscribed capital is held, whether singly or in any
combination, by the Central or any State Government,
Government companies, financial institutions, nationalised
banks, etc.;
11. To support an application to the Central Government to appoint
inspectors to investigate the affairs of the company;
12. To appoint sole selling agents, if the company’s paid-up capital
is Rs. 50 lakhs or more;
13. To authorize payment of remuneration to directors who are not
in the whole-time employment of the company;
14. To make the liability of directors unlimited;
15. To have the company wound up by the court;
16. To wind up the company voluntarily;
The object of drawing special attention of the company, and through the
company of the members to it, is to give the members sufficient time to
consider the proposed resolution and to give an opportunity to the directors
to indicate their views if the resolution is proposed by the shareholders.
MB0035 – Legal Aspects of Business
SET 2
ANSWER:
Costs of the arbitration are disposed of in the Arbitrator’s award, unless the
parties have some agreement to the contrary.
In lines with the international trend, the Government of India has also
enacted the Arbitration and Conciliation Act, 1996 and repealed the three
earlier enactments namely, the Arbitration (Protocol and Convention) Act,
1937; the Arbitration Act, 1940; and the Foreign Award (Recognition and
Enforcement) Act, 1961.
ii) To make provision for an arbitral procedure which is fair, efficient and
capable of meeting the needs of the specific arbitration.
iii) To provide that the arbitral tribunal gives reasons for its arbitral award.
iv) To ensure that the arbitral tribunal remains within the limit of jurisdiction.
vii) To provide that every final arbitral award is enforced in the same
manner as if it were a decree of the court.
1. It must be in writing [Section 7(3)]: Like the old law, the new law also
requires the arbitration agreement to be in writing. It also provides in
section 7(4) that an exchange of letters, telex, telegrams, or other
means of telecommunications can also provide a record of such an
agreement. Further, it is also provided that an exchange of claim and
defense in which the existence of an arbitration agreement is alleged by
one party and not denied by the other, will also amount to be an
arbitration agreement.
It is not necessary that such written agreement should be signed by the
parties. All that is necessary is that the parties should accept the terms
of an agreement reduced in writing. The naming of the arbitrator in the
arbitration agreement is not necessary. No particular form or formal
document is necessary.
Intervention of Court
One of the major defects of earlier arbitration law was that the party could
access court almost at every stage of arbitration – right from appointment
of arbitrator to implementation of final award. Thus, the defending party
could approach court at various stages and stall the proceedings. Now,
approach to court has been drastically curtailed. In some cases, if an
objection is raised by the party, the decision on that objection can be given
by Arbitral Tribunal itself. After the decision, the arbitration proceedings are
continued and the aggrieved party can approach Court only after Arbitral
Award is made. Appeal to court is now only on restricted grounds. Of
course, Tribunal cannot be given unlimited and uncontrolled powers and
supervision of Courts cannot be totally eliminated.
ANSWER:
Mediation
A dispute resolution process in which the parties freely choose to
participate and any agreements reached to settle disputes is done solely by
the parties, without interference. The Mediator is selected by the parties
and once selected; the Mediator will arrange the mediation process. The
Mediator makes no decisions; instead he/she acts as a facilitator only to
assist the parties to understand the dispute, provide structured discussion
and to help the parties reach a dispute settlement agreement.
If the parties can’t reach a settlement agreement, they are free to pursue
other options. The parties generally decide in advance how they will
contribute to the cost of the mediation. Mediation is a very important form of
ADR, particularly if the parties wish to preserve their relationship.
Q.2 a. What kinds of rights are considerable under consumer rights?
ANSWER:
Rights of Consumer or Objectives of the Act
The Consumer Protection Act, 1986 seeks to provide for better protection
of the interests of consumers. This Act seeks, inter alia, to promote and
protect the basic rights of consumers such as:
Right to Redress: The Right to seek Redressal against unfair trade practices
or unscrupulous exploitation of consumers, and
Sec. 3 of the Consumer Protection Act states that provision of this Act shall
be in addition and not in derogation of the provisions of any other law or Act
for the time being in force.
ANSWER:
1) MoA:
The main aim of MoA is to let the investors know where their money is
invested.
2) AoA:
It also show that what is mode & form in which business is to be carried out
subordinating to MoA & cannot supersede object set by MoA.
Q.3 a. Identify the types of evidence which are relied upon by complainants
to establish defect in product.
ANSWER:
(a) Expert opinion
(b) Manufacturer’s record
(f) Past record
(a) Expert Opinion: Complainant hires a technical expert to testify
about the defective characteristics of a product. A manufacturer has to
retain highly qualified experts to rebut the findings of complainant’s
expert and also educate defence lawyer so well that he can the bluff of
complainants expert.
(f) Past record: Complainant may show that past record of the product
proves his claim. Manufacturer has the obligation of proving that other
accidents were not similar.
ANSWER:
The Consumer Protection Act has adopted the definition of ‘Unfair Trade
Practices’ as given in the MRTP Act.
Section 36-A of the Monopolies and Restrictive Trade Practices Act, 1969,
amended in 1993 explains what ‘unfair trade practice’ means. Unfair trade
practice methods are listed in section 36-A. Where the methods listed in
section 36-A are adopted for the purpose of promoting the sale, use or
supply of any goods, or for the provision of any services and thereby some
loss or injury is caused to the consumers of such goods or services, it is an
unfair trade practice. The practices mentioned in section 36-A are grouped
into the following five categories.
Restrictive Trade practices are those trade practices which have the effect
of preventing, distorting or restricting competition in any manner and in
particular acts intended to result in:
ANSWER:
Shop: “Shop” means any premises where any trade or business is carried
on or where services are rendered to customers and includes offices, store-
rooms, godowns and warehouses, whether in the same premises or
otherwise, used in connection with such business but does not include a
restaurant, eating-house or commercial establishment.
Besides one whole day, the State Government may by Notification require
shops to be closed at such hour in the afternoon of one weekday in every
week. Every person employed in any such notified shop(s) is to be allowed
in each week an additional holiday of one-half day. The State Government
may, for this purpose fix different hours for different shops or different
classes of shops or for different areas or for different times of the year.
There should be no deduction of wages of any person employed in a shop
on account of weekly holiday (one whole day) and additional holiday (one-
half day).
ii) by a lock-out, or
The term ‘authorized leave’ shall not include any weekly holidays or half-
holiday allowed under this Act. The wages for such holidays with wages is
payable at a rate equivalent to the daily average of his wages earned
during the preceding three months exclusive of any earning in respect of
overtime.
ii) to fix wage period; no wage period shall exceed one month;
iii) to pay overtime payments in respect of overtime work at a rate twice the
ordinary rate of wages.
iv) to pay wages before the expiry of the seventh day after the last day of
the wage-period.
ANSWER:
Cyber crime refers to all the activities done with criminal intent in
cyberspace or using the medium of Internet. These could be either the
criminal activities in the conventional sense or activities, newly evolved with
the growth of the new medium. Any activity, which basically offends human
sensibilities, can be included in the ambit of Cyber crimes.
Cyber stalking: The Internet is a wonderful place to work, play and study.
The net is merely a mirror of the real world, and that means it also contains
electronic versions of real life problems. Stalking and harassment are
problems that many persons especially women, are familiar within real life.
These problems also occur on the Internet, in the form of “cyber stalking” or
“online harassment”.
b. Computer programme,
d. Computer network.
Such offenses will be punished with three years’ imprisonment or with fine
of two lakh rupees or with both.
a. the Certifying Authority listed in the certificate has not issued it; or
Any Police Officer not below the rank of a Deputy Superintendent of Police
or any other officer of the Central Government or a State Government
authorized in this behalf may enter any public place, search and arrest
without warrant any person found therein who is reasonably suspected or
having committed or of committing or of being about to commit any offence
under this Act.
ANSWER:
The idea is similar to locker key in a bank. You have your ‘private key’ while
bank manager has ‘public key’. The locker does not open unless both the
keys come together match.
Thus, the Act envisages a hierarchy of three Redressal Forums: (1) District
Forums, (2) State Commission and (3) National Commission. These are
quasi-judicial bodies.
District Forum:
In the case, Consumer Education and Research Society Vs. Canara Bank,
it was held that a banking company to be proceeded against the district
forum where its branch was located.
ii) The complaint may relate to the defects of goods. The term ‘defect’
means any fault, imperfection or short coming in the quality, quantity,
purity, or standard which is required to be maintained by any law in force or
which the trader claimed that his goods possessed. If the alleged defect in
the goods is such that his goods possessed. If the alleged defect in the
goods is such that it cannot be determined without proper analysis or test
of the goods, the Forum should obtain a sample of goods from the
complainant. The sample of goods should be protected by a seal. The
sample of goods received must be sent to ‘appropriate laboratory’ along
with a direction that the goods should be tested or analysed for the alleged
defect. The time allowed for the laboratory is 45 days.
iii) On receipt of the report from the laboratory, the Forum should send a
copy of it to the opposite party along with such remarks, as the District
Forum may feel necessary.
iv) If any party disputes the correctness of the report or the correctness of
the methods of analysis, the Form shall require him to submit his objections
in writing.
v) Before issuing any final order in the matter, the Forum will provide an
opportunity to both parties to present their views about the report. The
Forum shall proceed to settle the dispute on the basis of allegations,
counter allegations and the evidence produced by the parties in support of
their case. Where the opposition party does nothing in response to the
complaint, the matter may be decided on the basis of the evidence
produced by the complainant. The proceedings of the Forum in compliance
with the procedure laid down by the Act are to be regarded as valid. The
validity cannot be questioned on the ground that the principles of natural
justice have not been complied with.
Limitation Period for filing of Complaint: Section 24A provides that the
District Forum, the State Commission or the National Commission shall not
admit a complaint unless it is filed within one year from the date on which
the cause of action has arisen. However, where the complainant satisfies
the Forum/Commission as the case may be, that he had sufficient cause
for not filling the complaint within one year, such complaint may be
entertained by it after recording the reasons for condoning the delay.
Administrative Control:
The State Commission shall have administrative control over all the District
fora within its jurisdiction in all the above-referred matters.
Findings of the Forum: If the Forum is convinced that the goods are really
defective, or that the complaint about the service is proved, the Forum shall
have to order the opposite party to do one or more of the following things.
- To remove the defect pointed out by the laboratory from the goods in
question.
- To replace the goods with new goods of a similar description, which
should be free from any defect.
- To return to the complainant the price of the goods, or the charges of
services paid by the complainant.
- To withdraw the hazardous goods from being offered for sale.
The order for the District Forum shall be signed by it’s president and the
member or members who conducted the proceedings. In case of
difference of opinion, the order of the majority of the members shall be
the order of the Forum.