HP Color LaserJet M652

Question 1 of 19
Choose the correct differences between the M652dn and M653dn printers.
● automatic duplex printing and HIP

● HP Internal USB ports and optional 1 x 550-sheet feeder
● print speed and control panel display
● integrated NFC and Wireless Direct functionality
Question 2 of 19
A 3-bin stapler/stacker is included with which printers?
● All M681 and M682 bundles

● * Flow M681z and Flow M682z bundles
● M652n and M652dn bundles
● None; the 3-bin stapler/stacker is optional on all printers
Question 3 of 19
Enabling which feature permanently associates toner cartridges with a specific printer or fleet of
printers?
Cartridge policy
*Cartridge protection
Cartridge security
Cartridge safeguard
Question 4 of 19
Which of the following must be true for the EWS to be available?
the printer must be connected to an IP-based network

the printer must be connected to an IP- or IPX-based network
the printer must have Internet access
*all of the above
Question 5 of 19
HP recommends printing labels from which tray(s)?
Tray 1 only
Tray 2 only
*Tray 2 or one of the 550-sheet trays
Any tray configured for labels
Question 6 of 19
HP recommends following all of these cautions when loading trays except:
*Fan each media stack before loading each tray.

Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Do not extend more than one paper tray at a time.
Question 7 of 19
When connecting the cables on install, which of the following ports might be covered?
LAN Ethernet (RJ-45) network port

Hi-Speed USB 2.0 printing port
*USB port for connecting external USB devices
Both USB ports
Question 8 of 19
Beginning at the Home screen, which control panel path would you follow to print a
configuration page?
*Reports > Configuration/ Status Pages > Configuration Page > Print
Administration > Reports > Configuration/ Status Pages > Configuration Page > Print
Configuration > Configuration/Status Pages > Print
Print > Configuration/Status > Pages/Configuration Page > Print
Question 9 of 19
A fax port appears on which printers?
*M681 and M682 f and z bundles

All M681 and M682 bundles
M653x bundles
M652 and M653 dn bundles
Question 10 of 19
These printers support mobile printing through all of the following except:
**Android embedded printing

AirPrint
HP ePrint
*Google CloudPrint?
Question 11 of 19
Assign an administrator password in the EWS so that unauthorized users cannot:
*change the print settings
print
view print jobs
access the printer network
Question 12 of 19
HP recommends all of the following solutions to reduce the number of paper jams except:
If necessary, use paper from a different package.

Make sure that the tray is fully inserted into the printer.
*Adjust the paper guides so they do not touch the paper stack.
If printing on heavy, embossed, or perforated paper, use the manual feed feature.
Question 13 of 19
Choose the cleaning method(s) that apply:
print a cleaning page

check the scanner glass for dirt and smudges
clean the pickup rollers and separation pad in the document feeder
*all of the above
Question 14 of 19
Quick Sets can be used to save time performing all of the following types of jobs except:
scanning
copying
None; Quick Sets can be used for all of these types of jobs.
*printing
Question 15 of 19
To run a diagnostic test with the front door or right door open, you must simulate a closed-cover
position by:
*depressing the interlock switch levers

specifying the Door Open option on the diagnostic menu
unlatching the disengagement sensors
putting a small piece of blue tape over the Run Test switches
Question 16 of 19
This diagnostic test generates one or more test pages useful for isolating the cause of jams.
Paper Path Sensor Test

Jam Report Test
*Paper Path Test
Paper Path Page
Question 17 of 19
Printing an engine test page requires paper to be loaded in:
Tray 1
*Tray 2
at least one tray
None; test page results appear on control panel if no paper is loaded
Question 18 of 19
Which diagnostic test(s) test ADF paper present, ADF paper path deskew, and flatbed cover?
*Scanner sensor
Paper Path Test
Manual Sensor
Paper Path Sensor Test
Question 19 of 19
The control panel message "Cartridge is low" indicates what?
Print quality may be reduced

Cartridge is very low
The cartridge access door will NOT open
*All of the above
Questions you answered correctly:
17 / 19
Score: 89
CONGRATULATIONS! You have completed the exam.

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Question 1 of 19

● automatic duplex printing and HIP

● All M681 and M682 bundles

the printer must be connected to an IP-based network

*Fan each media stack before loading each tray.

LAN Ethernet (RJ-45) network port

*M681 and M682 f and z bundles

**Android embedded printing

If necessary, use paper from a different package.

print a cleaning page

*depressing the interlock switch levers

Paper Path Sensor Test

Print quality may be reduced

Questions you answered correctly:

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