Larsen and Toubro Limited Mauritius Metro Express Project Engineering, Procurement and Construction Work

LARSEN AND TOUBRO LIM
MAURITIUS METRO EXPRESS

ENGINEERING, PROCUREMENT AND CON
Employer
PMC
Contractor
CUSTOMER COMPLAINTS REGISTER
Sl.No Date of Issue
1 6/29/2018
2 7/4/2018
3 8/18/2018
4 9/1/2018
5 9/26/2018
6 10/23/2018
7 10/27/2018
8 11/21/2018
9 12/28/2018
10 1/25/2019
11 1/30/2019
12 2/8/2019
13 2/13/2019
14 3/11/2019
15 3/20/2019
16 4/2/2019
17 4/17/2019
18 4/30/2019
19 5/13/2019
20 5/17/2019
21 6/14/2019
22 6/26/2019
23 7/1/2019
24 7/11/2019
25 7/26/2019
27 7/27/2019
28 8/30/2019
29 9/12/2019
30 10/1/2019
31 10/12/2019
32 10/12/2019
33 10/15/2019
34 10/21/2019
35 10/25/2019
36 10/31/2019
37 11/11/2019
38 11/12/2019
39 11/21/2019
40 11/14/2019
41 11/21/2019
42 12/2/2019
43 1/8/2020
44 1/17/2020
45 1/21/2020
46 2/4/2020
47 2/6/2020
48 3/4/2020
49 3/11/2020
50 3/18/2020
51 5/30/2020
52 6/3/2020
53 6/12/2020
54 6/19/2020
55 6/24/2020
56 7/1/2020
57 7/8/2020
58 7/15/2020
59 7/24/2020
60 7/31/2020
61 8/7/2020
62 8/13/2020
63 8/20/2020
64 8/27/2020
65 9/3/2020
66 9/12/2020
67 9/18/2020
68 9/24/2020
69 10/1/2020
70 10/7/2020
71 10/15/2020
72 10/22/2020
73 10/30/2020
74 11/5/2020
75 11/11/2020
76 11/18/2020
77 11/20/2020
78 11/26/2020
79 11/28/2020
80 12/2/2020
81 12/4/2020
82 12/9/2020
83 12/11/2020
84 12/16/2020
85 12/18/2020
86 12/23/2020
87 12/30/2020
88 1/7/2021
89 1/9/2021
90 1/15/2021
91 1/18/2021
92 1/21/2021
93 1/23/2021
94 1/27/2021
95 1/29/2021
96 2/3/2021
97 2/5/2021
98 2/11/2021
99 2/17/2021
100 2/19/2021
101 2/24/2021
102 2/27/2021
103 3/3/2021
104 3/5/2021
105 4/15/2021
106 4/17/2021
107 4/22/2021
108 4/23/2021
109 4/29/2021
110 5/5/2021
111 5/7/2021
112 5/12/2021
113 5/20/2021
114 5/22/2021
115 5/26/2021
116 5/28/2021
117 6/3/2021
118 6/5/2021
119 6/10/2021
120 6/12/2021
121 6/16/2021
122 6/19/2021
123 6/20/2021
124 6/21/2021
125 6/22/2021
126 7/3/2021
127 7/8/2021
128 7/10/2021
129 7/15/2021
130 7/17/2021
131 7/21/2021
132 7/26/2021
133 7/29/2021
134 7/31/2021
135 8/4/2021
136 8/6/2021
137 8/12/2021
138 8/14/2021
139 8/23/2021
140 8/26/2021
141 8/28/2021
142 9/1/2021
143 9/4/2021
144 9/8/2021
145 9/13/2021
146 9/15/2021
147 9/20/2021
148 9/24/2021
149 9/29/2021
150 10/1/2021
151 10/6/2021
152 10/6/2021
153 10/12/2021
154 10/14/2021
155 10/20/2021
156 10/22/2021
157 10/28/2021
158 10/29/2021
159 11/6/2021
160 11/10/2021
161 11/12/2021
162 11/17/2021
163 11/22/2021
164 11/26/2021
LARSEN AND TOUBRO LIMITED
MAURITIUS METRO EXPRESS PROJECT
ENGINEERING, PROCUREMENT AND CONSTRUCTION WORK
: Metro Express Limited (MEL)

: RITES
: Larsen & Toubro Limited
CUSTOMER COMPLAINTS REGISTER
RITES Letter reference
RITE-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-330
RITE-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-JULY-453
RITE-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-AUG-507
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-SEP-01-574
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-SEP02-685
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Oct 01-852
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Oct 02-892
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Nov 01-1045
RITES-UT-GC-PMC-MLRT-QUALITY-OBSERV-DEC-01-1281
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS - 1430
RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-1459
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-MAR-01-1650
RITES-UT-GC-PMC-MLRT-QUALITY-OBSERV-MAR-02-1700
RITES-UT-GC-PMC-MLRT-QUALITY-OBSERV-APR-01-1755
RITES-UT-GC-PMC-MLRT-QUALITY-OBSERV-APR-02-1849
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-APR-03-1913
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-MAY 01-1985
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-MAY 02-2005
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JUNE 01-2175 (TRACK - RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JUNE 02-2225
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 01-2258 (TRACK - RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 02-2308
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 03- 2396
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 05- 2404
RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-AUG 01- 2559
RITES-UT-GC-PMC-MLRT-QUALITY-OBSERV-SEP-01-2614
RITES-UT-GC-PMC-MLRT-QUALIT-OBSERV-OCT-01-2684 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALIT-OBSERV-OCT-02-2716
RITES-UT-GC-PMC-MLRT-TRK-QUALITY-2717 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALIT-OBSER-2724 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALIT-OBSER-2774 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OCT-05-2752
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-OCT-06-2774 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-Nov-02-2809
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-Nov-04-2828 (TRACK-RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-DEC 01-2876 (TRACK RBG)
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-Jan01-3013
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-Feb01-3086
RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-Feb03-3102
RITES-UT-GC-PMC-MLRT-SAFETY-3193 - WEEKLY QHSE PATROL REPORT NO 70

RITES-UT-GC-PMC-MLRT-SAFETY-3989- WEEKLY QHSE PATROL REPORT NO 94

RITES-UT-GC-PMC-MLRT-SAFETY-4272- - WEEKLY QHSE PATROL REPORT NO 113
RITES-UT-GC-PMC-MLRT-SAFEY-4411- WEEKLY QHSE PATROL REPORT NO 123

RITES/UT-GC/PMC/MLRT/SAFETY/4593 - WEEKLY QHSE PATROL REPORT NO 135
RITES/UT-GC/PMC/MLRT/SAFETY/4599 - WEEKLY QHSE PATROL REPORT NO 136
RITES-UT-GC-PMC-MLRT-SAFETY-4607 - Weekly QHSE Patrol Report no. 137
RITES-UT-GC-PMC-MLRT-SAFETY-4610 - Weekly QHSE Patrol Report no. 138
RITES-UT-GC-PMC-MLRT-SAFETY-4614-WEEKLY QHSE PATROL REPORT NO 139
RITES-UT-GC-PMC-MLRT-SAFETY-4625-WEEKLY QHSE PATROL REPORT NO 140
RITES/UT-GC/PMC/MLRT/SAFETY/4677;WEEKLY QHSE PATROL REPORT NO 148



TOUBRO LIMITED
O EXPRESS PROJECT
NT AND CONSTRUCTION WORK
NTS REGISTER
L&T Reply Closure Date Compliance status
MLRT-LNT-RITES-LET-981 7/6/2018 Closed
MLRT-LNT-RITES-LET-1181 09-08-2018
MLRT-LNT-RITES-LET-1222 11-08-2018 Closed

through email Closed
through email Closed
MLRT-LNT-RITES-LET-4295 9/20/2019
Closed
Covered in RITES-2941 Closed

MLRT-LNT-RITES-LET-5511 4/6/2020 Replied
Closed
MLRT-LNT-RITES-LET-5883 6/11/2020 -

MLRT-LNT-MEL-LET-6726 10/3/2020 Closed

MLRT-LNT-MEL-LET-7499 2/1/2021 closed
MLRT-LNT-MEL-LET-7515 2/3/2021 closed
5/24/2021 Closed



Open
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Open
Open
Open
Open
Open
Open
Open
Open
Open
Lag to Till Date
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13/02/2021 PD Review
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27/02/2021 PD Review
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Larsen and Toubro Limited Mauritius Metro Express Project Engineering, Procurement and Construction Work

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LARSEN AND TOUBRO LIM

MAURITIUS METRO EXPRESS

: Metro Express Limited (MEL)

RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Oct 01-852

RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Oct 02-892

RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS-Nov 01-1045

RITES-UT-GC-PMC-MLRT-QUALITY OBSERVATIONS - 1430

RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JUNE 01-2175 (TRACK - RBG)

RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 01-2258 (TRACK - RBG)

RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 03- 2396

RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-JULY 05- 2404

RITES-UT-GC-PMC-MLRT-QUALITY-OBSER-AUG 01- 2559

RITES-UT-GC-PMC-MLRT-QUALITY-OBSE-DEC 01-2876 (TRACK RBG)

RITES-UT-GC-PMC-MLRT-SAFETY-3193 - WEEKLY QHSE PATROL REPORT NO 70

RITES-UT-GC-PMC-MLRT-SAFETY-3211 - WEEKLY QHSE PATROL REPORT NO 71

RITES-UT-GC-PMC-MLRT-SAFETY-3239 - WEEKLY QHSE PATROL REPORT NO 72

RITES-UT-GC-PMC-MLRT-SAFETY-3465 - WEEKLY QHSE PATROL REPORT NO 73

RITES-UT-GC-PMC-MLRT-SAFETY-3465 - WEEKLY QHSE PATROL REPORT NO 74

RITES-UT-GC-PMC-MLRT-SAFETY-3520 - WEEKLY QHSE PATROL REPORT NO 75

RITES-UT-GC-PMC-MLRT-SAFETY-3520 - WEEKLY QHSE PATROL REPORT NO 76

RITES-UT-GC-PMC-MLRT-SAFETY-3520 - WEEKLY QHSE PATROL REPORT NO 77

RITES-UT-GC-PMC-MLRT-SAFETY-3597 - WEEKLY QHSE PATROL REPORT NO 78

RITES-UT-GC-PMC-MLRT-SAFETY-3628 - WEEKLY QHSE PATROL REPORT NO 79

RITES-UT-GC-PMC-MLRT-SAFETY-3648 - WEEKLY QHSE PATROL REPORT NO 80

RITES-UT-GC-PMC-MLRT-SAFETY-3691 - WEEKLY QHSE PATROL REPORT NO 81

RITES-UT-GC-PMC-MLRT-SAFETY-3715 - WEEKLY QHSE PATROL REPORT NO 82

RITES-UT-GC-PMC-MLRT-SAFETY-3741 - WEEKLY QHSE PATROL REPORT NO 83

RITES-UT-GC-PMC-MLRT-SAFETY-3762 - WEEKLY QHSE PATROL REPORT NO 84

RITES-UT-GC-PMC-MLRT-SAFETY-3783 - WEEKLY QHSE PATROL REPORT NO 85

RITES-UT-GC-PMC-MLRT-SAFETY-3821 - WEEKLY QHSE PATROL REPORT NO 87

RITES-UT-GC-PMC-MLRT-SAFETY-3857 - WEEKLY QHSE PATROL REPORT NO 88

RITES-UT-GC-PMC-MLRT-SAFETY-3882 - WEEKLY QHSE PATROL REPORT NO 89

RITES-UT-GC-PMC-MLRT-SAFETY-3897 - WEEKLY QHSE PATROL REPORT NO 90

RITES-UT-GC-PMC-MLRT-SAFETY-3934 - WEEKLY QHSE PATROL REPORT NO 91

RITES-UT-GC-PMC-MLRT-SAFETY-3952 - WEEKLY QHSE PATROL REPORT NO 92

RITES-UT-GC-PMC-MLRT-SAFETY-3963 - WEEKLY QHSE PATROL REPORT NO 93

RITES-UT-GC-PMC-MLRT-SAFETY-3989- WEEKLY QHSE PATROL REPORT NO 94

RITES-UT-GC-PMC-MLRT-SAFETY-4007 - WEEKLY QHSE PATROL REPORT NO 95

RITES-UT-GC-PMC-MLRT-SAFETY-4029 - WEEKLY QHSE PATROL REPORT NO 96

RITES-UT-GC-PMC-MLRT-SAFETY-4046 - WEEKLY QHSE PATROL REPORT NO 97

RITES-UT-GC-PMC-MLRT-SAFETY-4064 - WEEKLY QHSE PATROL REPORT NO 98

RITES-UT-GC-PMC-MLRT-SAFETY-4069 - WEEKLY QHSE PATROL REPORT NO 99

RITES-UT-GC-PMC-MLRT-SAFETY-4080 - WEEKLY QHSE PATROL REPORT NO 100

RITES-UT-GC-PMC-MLRT-SAFETY-4083 - WEEKLY QHSE PATROL REPORT NO 101

RITES-UT-GC-PMC-MLRT-SAFETY-4104 - WEEKLY QHSE PATROL REPORT NO 102

RITES-UT-GC-PMC-MLRT-SAFETY-4109 - WEEKLY QHSE PATROL REPORT NO 103

RITES-UT-GC-PMC-MLRT-SAFETY-4122 - WEEKLY QHSE PATROL REPORT NO 104

RITES-UT-GC-PMC-MLRT-SAFETY-4129 - WEEKLY QHSE PATROL REPORT NO 105

RITES-UT-GC-PMC-MLRT-SAFETY-4145 - WEEKLY QHSE PATROL REPORT NO 106

RITES-UT-GC-PMC-MLRT-SAFETY-4157 - WEEKLY QHSE PATROL REPORT NO 107

RITES-UT-GC-PMC-MLRT-SAFETY-4176 - WEEKLY QHSE PATROL REPORT NO 108

RITES-UT-GC-PMC-MLRT-SAFETY-4214 - WEEKLY QHSE PATROL REPORT NO 109

RITES-UT-GC-PMC-MLRT-SAFETY-4227 - WEEKLY QHSE PATROL REPORT NO 110

RITES-UT-GC-PMC-MLRT-SAFETY-4266- WEEKLY QHSE PATROL REPORT NO 112

RITES-UT-GC-PMC-MLRT-SAFETY-4272- - WEEKLY QHSE PATROL REPORT NO 113

RITES-UT-GC-PMC-MLRT-SAFETY-4291 - WEEKLY QHSE PATROL REPORT NO 114

RITES-UT-GC-PMC-MLRT-SAFETY-4293 - WEEKLY QHSE PATROL REPORT NO 115

RITES-UT-GC-PMC-MLRT-SAFETY-4313 - WEEKLY QHSE PATROL REPORT NO 116

RITES-UT-GC-PMC-MLRT-SAFETY-4322 - WEEKLY QHSE PATROL REPORT NO 117