'Making Home Affordable -Contact Your Mortgage Servicer

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Need urgent help? Contact the Homeowners HOPE" Hotline: (888) 995-HOPE

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MAKING HOME AFFORDABLE.GOV

HELP FOR AMERICA'S HOMEOWNERS

AROln' ELIGlBILIlY LOAN LOOK UP FIND A COUNSELOR REQUEST A MODIFICATION RESOURCES AUDIO AND VIDEO EN ESPANOL

Mortgage Servicer List

• CONTACT YOUR MORTGAGE SERVICER

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Once you have determined if you are eligible for a Home Affordable Refinance or Modification, the next step is to contact your mortgage servicer to discuss your situation. A wide array of servicers have agreed to participate in the Home Affordable Modification program and have already engaged borrowers and expanded capacity to begin the modification process for eligible homeowners. In addition, all servicers for loans owned by Fannie Mae and Freddie Mac are required to participate. Visit the Loan Look Up to determine if your loan is held by Fannie Mae or Freddie Mac. The following is a list of servicers Who have formalized their commitment to the program through a signed contract:

Search for Your Mortgage Servicer:

show all servicers

Web Site http://www.allstateocala.com /

Name

Allstate Mortgage Loans & Investments,

Inc.

American Eagle www.americaneagle.org

Federal Credit Union

Phone Service Address

866-351-0200 P.O. 1201,

Crystal River, FL 34423

LLC

800-842-0145 Attention: Loss Mitigation 1 Corporate Drive

Lake Zurich, IL 60047

877-304-3100 Attn: HAMP Processing

1525 S. Belt Line Road Coppell, TX 75019

866-919-5608 3374 Walden Avenue Buffalo, NY 14043

800-550-0508 P.O. Box 1706

2617 College Park Scottsbluff, NE 69363-1 706

800-669-6607 MHA Escalations Unit PO Box 941408

Simi Valley, CA 93094-0070

http://www.bankunited com/display.asp?navid=&id-117 866-615-0662 Attn: Modification Department Mail Code: D04-RESALT-560

American Home www.ahmsi3.com

Mortgage Servicing,

Inc.

AMS Servicing, LLC www.ams-servicing.com

Aurora Loan Services https:llwww.myauroraloan.com/

Bank of America, N.A. www.bankofamerica.com/mha/

Bank United

Bay Federal Credit Union

http://www.bayfed.comllo/mortgage html

7815 N.W. 148th Street Miami, FL 33016

888-422-9333 3333 Clares Street Capitola, CA 95010

Fax 352-351-4557

847-574-7658

866-452-1837

716-204-3875

866-517-7975

866-261-6472

831-479-6027

http://www.baygulf.com Bay Gulf Credit Union

800-275-4229 3202 W. Waters Ave, Tampa, FL 813-932-3470 33614

Tampa, FL 33614

www.bawiewloanservicing.com

Bayview Loan Servicing, LLC

800-457-5105 Attn: Specialized Asset Management

4425 Ponce De Leon Blvd., 5TH Floor

Coral Gables, FL 331 46

877-745-7366 10561 Telegraph Road Glen Allen, VA 23059

CCO Mortgage www.ccomortgage.com

Carrington Mortgage

Services, LLC www.carringtonms.com

888-267-2417 Attention: Home Retention P.O. Box 54285

Irvine, CA 92619-4285

http://www.makinghomeaffordable.comlcontact_ servicer .html

877-360-9593 or 305-646-9943

888-777-1631

877-267-1331

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Central Florida www.mycfe.com 800-771-9411 P.O. Box 958471 407-893-5727
Educators Federal Lake Mary, Florida 32795-9814
Credit Union Attn: Real Estate - HAMP Team
Central Jersey Federal www.cjfcu.org 732-634-0600 380 Berry St 732-726-8709
Credit Union Woodbridge NJ 07095
Chase Home Finance httg: I Iwww.chase.comlmYOomeg 866-282-5682 Regular Mail: 866-282-5682
LLC PO Box 469030
Glendale, CO 80246
Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
Community Bank & www.combk.com 125 N. State-Street, Clarks
Trust Company Summit, PA 18411
CitiMortgage, Inc. www.mortgageOelg.citi.com 866-915-9417 Citi Ham Trial Agreements 866-989-1356
NTSB 1680,
680 Colwell Blvd Irving, TX 75039
Citizens 1 st National httgs:Uwww.citizens 1 st. com I 800-311-7531 606 S. Main Street Princeton, IL 815-872-0247
Bank 61356
Citizens First httgs: I Iwww.cfwmortgage.coml 800-477-1086 560 Fieldcrest Drive 352-753-4482
Wholesale Mortgage The Villages, FL 32162
Co.
Countrywide Home httg: I Imy.count!:Vl!J!jde.com I medial hasg. html 800-669-6607 MHA Escalations Unit 800-596-8395
Loans Servicing LP PO Box 941408
Simi Valley, CA 93094-0070
CUC Mortgage www.(ucmortgage.com 800-342-4998 P.O. Box 12670 N/A
Corporation Albany, NY 12212
Digital Federal Credit www.dcu.org 800-328-8797 220 Donald Lynch Blvd., 866-260-0119
Union Malborough, MA 01752
DuPage Credit Union www.dugagecu.com 800-323-2611 Attn: Alternative Loan Solutions 630-305-6030
POBox 3930
Naperville, IL 60567
EMC Mortgage httg: I Iwww.emcmortgagecorg.com 800-723-3004 Regular Mail 917-849-2677
Corporation Chase/EMC Fulfillment Center
PO Box 293150
Lewisville, TX 75029
Overnight Mail
Chase/EMC Fulfillment Center
2780 Lake Vista Drive
Lewisville, TX 75067
Eaton National Bank & www.enbbank.com 937-456-5544 110 West Main Street, Eaton, OH 937-456-6847
Trust Co 45320
Farmers State Bank httgs: i/farmersstate oh.com 800-350-2844 11 S. Main St., 419-853-4730
P.O.Box 801,
West Salem, OH 44287
Fidelity Homestead httg: I Iwww.fidelityhomestead.com 504-569-3490 201 St. Charles Ave, 20th Floor 504-569-3537
Savings Bank New Orleans, LA 701 70
First Bank httg: I Iwww.firstbanks.com 800-760-2265 1 First Missouri Center 314-264-0220
St. Louis, MO 63141
First Federal Savings httg: Uwww.ffl.net 800-966-7300 14806 Detroit Ave., 216-221-4507
and loan Assoc of Lakewood, OH 44107
Lakewood
First Federal Savings httgs: I Iwww.ourfirstfeg.comlhomelhome PO Box 351 360-457-5194
and Loan of Port Port Angeles, WA 98362
Angeles Attn: Collection Department
First National Bank of httg' I Iwww.1 st-nationalbank.com I 815-465-2161 119 N Main Street, Grant Park, IL 815-465-6245
Grant Park 60940
First Keystone Bank httg: I Iwww.firstkeystoneban~onIiDe.com 610-565-6210 22 West State Street 610-892-5122
Media, PA 19063
800-255-5897 Attn: Loss Mitigation 201-839-4545
Franklin Credit httg: I Iwww,fraDklincregit.coml 101 Hudson Street 25th Floor
Management Jersey City, NJ 07302
Corporation
Fresno County Federal httg: Uwww.fresnocfcu.coml 800-613-2328 4979 E. University Ave Fresno, CA 559-451-2496
Credit Union 93727
Glass City Federal www.glasscitvfcu.com 800-837-3595 1 340 Arrowhead Drive 419-887-1099
Credit Union Maumee, OH 43537 http://www.rnakinghorneaffordable.com!contact_servicer.htrnl

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Glenview State Bank www.gsb.com 847-729-1900 800 Waukegan Road, 847-832-0199
Glenview, IL 60025
GMAC Mortgage LLC www·gmacmortgage.com 800-766-4622 2711 North Haskell Ave, Suite 900 866-709-4744
Dallas, TX 75204
Golden Plains Credit www.gpcu.org 877-775-8175 11 35 College Drive, Suite C, 620-276-8072
Union Garden City, KS 67846
Grafton Suburban 508-839-5493 86 Worcester Street, North 508-839-5750
Credit Union www.graftonsyburban.com Grafton, MA 01536
Great Lakes Credit 800-442-3488
Union www·qlcu.com
Greater Nevada http"llwww.gnms.coml 800-421-6674 4070 Silver Sage Drive, Carson 775-884-7041
Mortgage Services City, NV 89701
Green Tree Servicing 800-643-0202 7360 S Kyrene Road T214 877-265-9717
LLC www.gtservicing.com Tempe, AZ 85283
Harleysville National http:[[truebrigge.harlellsvillebank.com[hnb[home.phl2? 888-462-2100 483 Main Street, P.O. Box 195 215-256-4903
Bank & Trust b-24541143-0 Harleysville, PA 19438
Company
Hartford Savings Bank http: [[www.hartfordsavingsbank.com 800-844-3812 1 400 Schauer Drive, 262-673-0459
Hartford,WI 53027
Hillsdale County www.coun~nationalbank.com 517-439-6121 One South Howell Street 517-437-3151
National Bank Hillsdale, MI 49242
HomEq Servicing www.homeg.com 877-867-7378 P.O. Box 160248 866- 554-5325
Sacramento, CA 95816-0248
Home Financing www.homefin"ncingcenter.com 305-777-1171 806 S. Douglas Rd., Suite 580 305-777-9819
Center Inc. Coral Gables, FL 331 34
HomeStar Bank and www.homestarbank.com 815-468-2265 3 Diversatech Dr., 815-468-2378
Financial Services Manteno, IL 60950
Home Loan Services, www.yiewmllioan.com 800-622-5035 Loan Services P.O. Box 1838 412-499-3400
Inc. Pittsburgh, PA 15230-1838
Horicon Bank www.horiconbank.com 920-485-3080 326 E Lake Street, PO 1 26 920-485-3059
ext.7310 Horicon, WI 53032
Horizon Bank, NA www.accesshorizon com 888-873-2640 515 Franklin Square, Michigan 219-874-9374
City, IN 46360
Iberiabank www.iberiabank.com 800-968-0801 1680 Fruitville Rd. Sarasota, FL 941-556-5821
34236
IBM Southeast www.ibmsecu.org 800-873-5100 Attn: Mortgage Modifications 678-797-6329
Employees Federal PO Box 2850
Credit Union Kennesaw GA 301 56
IC Federal Credit http: [Iwww.iccreditunion.org 800-262-1001 Attn: Judy Kaddy 978-343-4949
Union 300 Bemis Road
Fitchburg, MA 01420
Idaho Housing and www.ihfa.org PO Box 7899 208-331-4800
Finance Association Boise, Idaho 83707
iServe Residential httl2: [[www.urlending.com 1-888-875-8326 13520 Evening Creek Drive 1-480-614-6710
Lending, LLC Suite 400, San Diego, CA 92128
iServe Servicing Inc. http: [[www.is~rvecoml2anies.com [ 1-214-496-9500 222 W. Las Colinas Blvd. 1-214-496-9501
Suite 1252E, Irving, TX 75039
J.P. Morgan Chase httl2: [[www.chase.com [mllhomel2 866-550-5705 Regular Mail: 866-282-5682
Bank, NA PO Box 469030
Glendale, CO 80246
Overnight Mail
Attn: Chase Fulfillment Center
4500 Cherry Creek Drive South
Suite 410
Glendale, CO 80246
Lake City Bank 888-522-2265 ATTN: Candy Little 574-267-9128
www.lakecitybank.com PO BOX 1387
Warsaw, IN 46581-1387
Lake National Bank PO Box 1048 N/A
www.lakenationalbank.com 440-205-8100 Mentor, Ohio
44061-1048
Litton Loan Servicing www.littonloan.com 800-247-9727 4828 Loop Central Drive 713-793-4923
Houston, TX 77081
Los Alamos National www.l"nb.com 800-684-5262 PO Box 60 505-663-4053
Bank Los Alamos NM 87544
Marix Servicing, LLC www.marixservicing.com 866-406-2749 1925 W. Pinnacle Peak Road 623-249-2070
Phoeniz, AZ 85027 http://www.makinghomeaffordable.comlcontact_ servicer.html

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Mem bers Mortgage www.membersmortgage.com 800-316-9790 1 0 Cedar Street, Suite 11 781-376-9452
Company, Inc Woburn, MA 01801
Mission Federal Credit www.missionfcu.org 800-500-6328 PO Box 919023 858-546-2058
Union x2074 San Diego, CA 92121
Attn: Loss Mitigation
Metropolitan National 866-796-3876 Attn: Mortgage Department 501-907-8709
Bank https: Ilwww.metbank.comldefault.asp P.O. Box 8010
Little Rock, AR 72203
MorEquity, Inc. www·morequity.com 800-441-3805 1) PO Box 3788 812-475-7074
Evansville IN 47736-9984
2) 601 NW Second Street,
Evansville IN 47708
Mortgage Center, LLC www.mortgagecuso.com 866-856-3750 20300 Civic Center Dr, # 403 248-799-8556
Southfield, MI 48076
Mortgage Clearing www mortgageclearjng com 800-727-9043
Corporation
National City Bank www.pncmortgage.com 800-523-8654 3232 Newmark Drive 937-910-4009
Miamisburg, OH 45342
Nationstar Mortgage www.nationstarmtg.com 888-850-9398 Attn: HAMP 214-488-1993
LLC 350 Highland Drive
Lewisville, TX 75067
Navy Federal Credit www.navvfederal.org 1-888-842-6328 3820 Follin Lane S.E 1-703-206-3055
Union Vienna, VA 22180
Oakland Municipal www.omcu.com 510-637-6600 250 Frank H. Ogawa Plaza SUite 510-238-5227
Credit Union 6301
Oakland, CA 9461 2
Ocwen Financial www.ocwencu~tome[s.com 800-746-2936 16661 Worthington Rd Ste 100 407-737-6174
Corporation, Inc. West Palm Beach, FL 33409
OneWest Bank www.owb·comlm~mortgage 800-781-7399 Indymac - 1, 2900 Esperanza 866-235-2366
Crossing
Austin, TX 78758
ORNL Federal Credit www.ornlfcu.coml 800-676-5328 Attn: Mortgage Modification Dept 865-481-5810
Union 221 S. Rutgers Avenue Oak Ridge,
TN 37830
Park View Federal www.[larjsvielll!federal.cQm 440-914-3900 30000 Aurora Road, Solon, OH 440-914-3656
Savings Bank 44139
PennyMac Loan www.gnooac.comiindex·tlhtl 866-545-9070 Attn: Karen Denton 27001 Aguora 818-224-7510
Services, LLC Road, Suite 350
Calabasas, CA 91 301
Attn: Karen Denton
PNC Bank, National www.pncmortgage.com 800-523-8654 3232 Newmark Drive 937-910-4009
Association Miamisburg, OH 45342
Purdue Employees www·gurdueefcu.org 800-627-3328 P.O. Box 1950 765-497-7477
Federal Credit Union West Layette IN 47996-1950
Q lending, Inc. www.qlending.com 517-439-6121 1 Corporate Drive, 847-574-7658
Suite 360
Lake Zurich, IL 60047
Quantum Servicing www·gU!lOtuOO-sgrvicing,com 813-371-0270 6302 E. MLK Blvd., N/A
Corporation Suite 300
Tampa, FL 33619
888-264-4674 PO Box 362394 787-756-2845
RG Mortgage www,rgmortgage.cooolooortgage SanJuan,PR.00936-2394
Corporation
Residential Credit 800-737-1192 4282 North Freeway 888-775-7250
Solutions Fort Worth TX 761 37
Roebling Bank btt[l: llwww.roeblingbank.coml 609-668-6500 Route 1 30 & Delaware Avenue, 609-668-6255
Roebling "NJ 08554
RoundPoint Mortgage www.mmservicinq.coml 877-426-8805 P.O. Box 19409 888-364-5558
Servicing Corporation Charlotte, NC 2821 9-9409
Saxon Mortgage www.saxQnonline.com 800-594-8422 Saxon Attention: Home 888-240-1885
Services Preservation HMP Documentation
Department 4708 Mercantile Drive
North Fort Worth, TX 76137
Schools Financial www.schools.org 800-962-0990 C/O Real Estate Department 1485 916-569-2047
Credit Union Response Rd Suite 1 26
Sacramento CA, 9581 5
866-733-2880 700 Patroon Creek Blvd 518-464-5213
SEFCU www.sefcu.com Albany, NY 12206 http://www.makinghomeaffordable.comlcontact_ servicer.html

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Select Portfolio www.spservicing.com 888-818-6032 PO BOX:65250 801-293-3936
Servicing Salt Lake City, UT 84165-0250
3815 S. West Temple
Salt Lake City, UT 84107
Servis One Inc.,dba www·bsjfinancial.com 866-209-4178 Attn: HAMP Department 814-217-1366
BSI Financial Services, P.O. Box 517, 314 S. Franklin
Inc Street,
Titusville, PA 16354
ShoreBank www.sbk.com 800-905-7725 Attn: Kenisha Davis 773-420-4501
3401 South King Drive,
Chicago, IL 60466
Silver State Schools www sjlyerstatecu.com 800-357-9654 1 Corporate Drive Suite 360 847-574-7658
Credit Union Lake Zurich, IL 60047
Sound Community www.soundcb.com 800 458 5585 2005 5th Ave., 8bb~£Hd405
Bank ext 362 Seattle, WA 981 21
Specialized Loan http: Ilwww.sls.netl 800-315-4757 8742 Lucent Blvd., Suite 300, 720-241-7526
Servicing, LLC Highlands Ranch, CO 80129
Spirit of Alaska www spiritofak.com 907-459-5974 Mortgage Dept 907-459-5980
Federal Credit Union 1417 Gillam Way
Fairbanks, AK 99701
Stanford Federal www.sfcu.org Attn: Tram Le 866-743-3151
Credit Union 888-723-7328 1860 Embarcadero Road
Palo Alto, CA 94303
Sterling Savings Bank www.sterlingsavingsbank.rom Attn: Tram Le 509-624-8038
800-772-7791 111 N.Wall,
Spokane, WA 99201
Tempe Schools Credit www.tscu.org 2800 s. Mill Ave., Tempe, AZ 480-776-3729
Union 480-967-9475 85282
Technology Credit www.techcu.com 2010 N First Street 408-453-8742
Union 800-553-0880 San Jose, CA 951 31
Attn: LAD
The Bryn Mawr Trust www.bmtc.com 610-687-4268 801 Lancaster Ave., 610-526-2450
Company Bryn Mawr, PA 19010 Attn: Bill Shirdan
The Golden 1 Credit http:Uwww.goldenl.coml 800-553-0880 8945 Cal Center Drive 408-453-8742
Union Sacramento, CA 95826
United Bank http://www.accessunited.com 22818 N Main St. 608-525-2118
1-770-412-7211 Ettrick, WI 54627
616-559-4631
United Bank Mortgage www.unitedbankofmichigan.com 800-968-1990 900 East Paris SE, Grand Rapids MI
Corporation 49546
1-407-732-5698
Urban Trust Bank http: Ilwww.urbantrustbank.com I 400 Colonial Center Parkway, Lake
1-407-732-5698 Mary FL 32789
U.S. Bank National www.usbank.com P.O. BOX 20005 N/A
Association 866-932-0462 OWENSBORO, KY 42304-0005
Vantium Capital, Inc. http: Ilwww.acgura.net 6500 International Parkway Suite 972-444-3356
866-660-5804 1500
Plano, TX 75093
Verity Credit Union bttp: Ilwww.veri!ycu.com CU Home Mortgage Solutions 206-361-5300
800-836-8172 PO Box 75989
Seattle, WA 981 75
Visit Financial Corp. www.vistfc.com 1240 Broadcasting Rd.
Wyomissing, PA 19605
Wachovia Mortgage, www.wachovia.com 800-922-4684 4101 Wiseman Blvd 866-359-7363
FSB Mailcode TX 1616
San Antonio, TX 78251
Wachovia Bank, NA www.wachovia.com 800-922-4684 1000 Blue Gentian Road Suite 300 866-359-7363
Eagan MN 55121
Wells Fargo Bank, NA www.wellsfargo,comlbol!leassisl 800-678-7986 HAMP Application Documents 866-359-7363
1000 Blue Gentian Road
Suite 300 X9999-0 1 N
Eagan MN 55121
Customer Service Correspondence
PO Box 10335
MAC: X2302-017
Des MOines, IA 50306
Wescom Central www.wescom.org 888-493-7266 5601 E. La Palma Avenue 626-535-1357
Credit Union Anaheim, CA 92807 http://www.makinghomeaffordable.com!contact_servicer.html

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888-917-1050

Wilshire Credit. https:llwww.wcc.ml.com

Corporation

Yadkin Valley Bank www.yadkinvalleybank.com

888-502-0100 PO Box 8517

Portland, OR 97207-8517

336-258-6252 PO Box 96

Pfafftown, NC 27040

336-258-6252

We will continue to update this list as additional servicers execute formal participation agreements. If your servicer is not listed, please bookmark this page and check back with us soon. In the interim, you can locate your servicer by reviewing the information on your monthly mortgage statement or find a list of servicers on the Hope Now Alliance website.

In partnership with FinancialStability.gov

En espafiol ] About I Eligibility I Loan Look Up I Find a Counselor I Request a Modification I Resources I Audio and Video I Privacy Policy I Search www.Treas.gov I www.WhiteHouse.gov I www.HUD.gov

htlp:llwww.makinghomeaffordable.comlcontact_servicer.html

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